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  • Sales Associate
    Sales Associate
    hace 10 días
    Jornada completa
    Fresh Meadows, Queens

    About the Role RGF Home Decor is seeking an organized, customer-focused professional to support showroom administration and sales. This position combines daily store operations, order management, and customer service with helping homeowners, contractors, builders, and interior designers select materials for their projects. The ideal candidate is detail-oriented, comfortable handling multiple priorities, and confident guiding customers from their first showroom visit through order fulfillment. The position also involves administrative duties, including updating customer records, handling basic documentation, coordinating orders, and communicating with suppliers when needed. Responsibilities include using QuickBooks to prepare estimates and invoices, record payments and deposits, and maintain accurate customer and vendor information. Sales & Customer Service • Welcome customers, understand their project needs, and recommend tile, stone, and related products based on style, application, budget, and timeline., • Explain product features, available sizes, finishes, pricing, availability, and lead times., • Prepare accurate estimates, quotes, sales orders, and invoices., • Calculate material quantities using customer-provided measurements and confirm selections and quantities before orders are finalized., • Follow up on inquiries, samples, and open quotes to close sales and build lasting customer relationships., • Develop relationships with contractors, designers, builders, and repeat customers., • Work toward individual and showroom sales goals while delivering attentive, professional service. Administration & Order Coordination • Answer phone calls and emails, schedule appointments, and maintain accurate customer records., • Use QuickBooks to prepare estimates, sales orders, invoices, and purchase orders; record customer payments and deposits; maintain customer and vendor records; and track outstanding balances., • Keep QuickBooks entries accurate and current, and coordinate with management or the bookkeeper to resolve discrepancies., • Process payments, deposits, and outstanding balances according to company procedures., • Place and track customer orders, confirm supplier availability, and communicate delivery updates., • Coordinate pickups and deliveries with customers, vendors, and warehouse staff., • Review order details, product codes, quantities, pricing, and delivery information for accuracy., • Assist with purchase orders, receiving records, inventory updates, returns, and damage claims., • Maintain organized sales documents and support management with daily reporting and administrative tasks. Showroom Operations • Keep displays, samples, catalogs, and pricing information organized and up to date., • Maintain a clean, welcoming showroom that reflects the company’s standards., • Monitor sample inventory and request replacements as needed., • Communicate order issues promptly and help resolve customer concerns., • Support opening and closing procedures as assigned. Qualifications • Experience using QuickBooks for daily sales and administrative tasks, including invoicing, payment processing, purchase orders, and customer account management., • Experience in retail sales, customer service, office administration, or showroom operations., • Tile, flooring, stone, kitchen, bath, or building materials experience preferred., • Strong communication, organization, and follow-up skills., • Comfortable with basic math, measurements, square footage calculations, and pricing., • Proficiency with email, Microsoft Office or Google Workspace, and the ability to learn sales and inventory systems., • Ability to manage several customers and orders while maintaining accuracy., • Professional presentation, reliability, and a proactive approach to solving problems., • Availability to work [schedule, including weekends if required]. What We Offer • Hourly pay ranges from $18 to $25, depending on experience., • Product training and opportunities for professional growth, • A collaborative showroom environment

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  • Operations & Social Media Manager
    Operations & Social Media Manager
    hace 22 días
    Jornada completa
    Jamaica, Queens

    Panna Hair and Nail Spa is a small, friendly family-run salon on Hillside Ave in Jamaica, Queens. We're looking for an Operations & Social Media Manager to help run the salon day to day and grow our presence online. What you'll be doing: • Help run the front desk: greet clients, answer the phone, and book appointments, • Run payments and the daily close-out on our POS system (we're putting it in place now, so you'll learn it along with us), • Manage our social media (Instagram, Facebook, TikTok): post photos and videos of our work, reply to messages and comments, • Keep an eye on supplies and inventory, and let the owner know when things are running low, • Pitch in wherever needed to keep the salon running smoothly What we're looking for: • Must speak Bengali and English — the salon runs in Bengali day to day: the owner and most of our clients speak Bengali, and English is needed too., • Comfortable with social media and posting photos and videos from your phone, • Reliable, organized, and friendly with clients, • Experience in a salon, retail, or customer service is a plus, but we're happy to train the right person Schedule and pay: • Open to full-time or part-time — we're flexible on the exact schedule for the right person, as long as the day-to-day work gets covered; at least one weekend day is needed., • $100 per day, plus commissions If that sounds like you, we'd love to hear from you!

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