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LifeWorks is seeking a General Manager to lead a premier client portfolio, overseeing operations that generate $2-15M+ in annual revenue. This role offers the opportunity to shape thoughtful, seamless experiences while driving strong financial and operational performance. In this position, you will oversee a diverse range of services?potentially including food service, facilities support, custodial operations, retail, lodging, transportation, and more?tailored to the unique needs of each client. As the senior on?site leader, you will guide teams, cultivate trusted client relationships, and ensure every detail reflects a standard of excellence. With a deep understanding of your client?s business, a polished leadership approach, financial acumen, and a commitment to safety and quality, you will lead operations where precision, professionalism, and service excellence define success. LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience?not a requirement?and deliver out-of-this world, truly sensory experiences, feeding company culture. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to marketing of the final, branded product. Learn more by visiting - Link here ___ COMPENSATION: The Salaried rate for this position is $120,000.00 to $130,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here ___ There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. • Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations., • Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction., • Builds, develops, and leads a management team and staff capable of carrying out organizational objectives., • Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations., • In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity., • Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. In order to be prepared for this leadership role, qualified candidates will possess: • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management., • The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role., • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff., • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues., • Meaningful experience in service industry, contract services, or hospitality environment., • Proven ability leading through other managers., • Experience in creating and managing a department budget, financial controls and analysis. Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ___ or connect with us on ___, ___ and ___.

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

Assistant General Manager About Pret A Manger: Building the US Future of a Beloved Global Brand Pret US is at a defining moment. Backed by substantial investment and strategic commitment, we are not simply operating; we are transforming a beloved brand in the American market. With a newly established US Board and an entirely rebuilt senior leadership team, we are assembling exceptional talent to drive this ambitious vision forward. This is an opportunity to join a winning team built on an ownership mindset, rapid learning, bias for action, and competitive drive. Our ideal candidates are resilient, flexible, comfortable with ambiguity, and data-driven. We are seeking leaders who thrive in dynamic, high-stakes environments and are energized by the challenge of building something remarkable. As part of the Pret US team, you will work directly with seasoned leaders who understand turnarounds, scaling operations, and delivering results. If you are driven to exceed ambitious goals, make bold decisions, and build a brand that matters, this is where you belong. Join us in writing the next chapter of Pret in America. The Role As an Assistant General Manager at Pret, you are a key leader within the shop that ensures we deliver strong operational performance and exceptional guest experiences. You help oversee day-to-day shop operations including staffing, scheduling, food production, and guest service while ensuring the shop runs efficiently, safely, and in alignment with Pret’s standards. Assistant General Managers lead from the front. When the shop gets busy, you are on the floor supporting the team, coaching in real time, and ensuring guests receive the warm, fast, and personal service Pret is known for. You also play a critical role in developing team members and preparing the next generation of Pret leaders. Key Responsibilities Own Full Shop Performance • Drive strong transaction growth and operational efficiency, • Analyze performance trends and take decisive action to improve results, • Assist in recruiting, hiring, and onboarding Shop Leaders and team members, • Foster a culture of accountability, teamwork, and positive energy within the shop, • Model Pret’s standards of hospitality on the shop floor, • Create a consistently warm, fast, and personal guest experience, • Coach in real time to improve service behaviors and guest engagement, • Ensure strict adherence to Pret’s recipes, food preparation standards, and product specifications, • Maintain high-quality, fresh food production throughout the day, minimizing waste while protecting availability, • Monitor waste and variance reporting, taking corrective action to improve forecasting accuracy, • Ensure full compliance with company policies, food safety, and health & safety regulations, • Maintain exceptional cleanliness and operational standards, • Learn how to analyze historical data, sales trends, and upcoming promotions to optimize production levels Qualifications Required Experience • 3+ years of management experience or equivalent leadership experience in restaurant, retail, or hospitality environments, • Experience supporting operational performance and service standards in high-volume settings, • Strong communication and problem-solving skills, • Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Education • Bachelor's degree Preferred Salary Range • The pay range for this role is $70,000 - $75,000. Compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and the specific work location of New York, New York, United States. In addition, you will be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.

We’re seeking an Assistant Manager to join our growing team at one of New York City’s premier tanning salons. This is a hands-on leadership role where you’ll work closely with the Store Manager and Owner to ensure the salon runs smoothly, delivers an exceptional customer experience, and meets business goals. What You’ll Do: • Lead by example to provide outstanding service to every client., • Assist with scheduling, training, and coaching salon staff., • Oversee daily operations, • Ensure the salon is spotless, welcoming, and fully stocked at all times., • 1–3 years of retail, hospitality, or salon management experience., • Strong people skills with the ability to lead, motivate, and resolve issues., • Reliable, organized, and proactive — you notice and handle things before they become problems., • Tech-friendly (POS systems, scheduling software)., • Competitive hourly pay + performance bonuses., • Complimentary tanning and discounts on products., • Opportunities for advancement as our salon network expands., • Be part of a professional, upbeat team in a fast-growing business.

Pressed Juicery is growing and hiring a General Manager for our store in Moynihan Hall! If you’re passionate about health and wellness and love creating best-in-class guest experiences, join us in spreading wellness! About Pressed Juicery Pressed Juicery is a modern wellness brand built with the mission to empower your wellness journey. Founded in 2010 by three friends, Pressed began as a small space with a big idea: real, nourishing food should be accessible and fit into everyday life. What started in a tiny Los Angeles juice bar has grown into a dynamic omnichannel brand, with products available through thousands of retailers nationwide, alongside our company-owned stores and direct-to-consumer channel. At Pressed Juicery, we operate as one community bringing high-quality, better-for-you products to market. Guided by passion and purpose, we’re building what’s next in wellness. Our Mission Pressed Juicery’s mission is to empower your wellness journey. Our Workplace Culture • We embrace diversity, equity, inclusion, and belongingness!, • We speak up with radically candid communication., • We wholeheartedly support personal and professional growth., • We believe mistakes can be valuable and lead to continuous improvement., • Lastly, we value excellence and strive to achieve greatness in all we do! Our Values • Community - as leaders, we celebrate differences, champion strengths, and compassionately aspire to be our most vibrant selves., • Passion - curious and humble, we inspire people to make healthy choices., • Growth - pursuing wellness with intention, we create and embrace good energy. Our Benefits • 401k match, • Bonus eligibility, • Up to two weeks of vacation time, • Medical, dental, and vision insurance, • Flexible Spending Account, • Generous paid parental leave, • Employee Referral Program About the Role The General Manager is the driver of their store’s success. They lead with heart and dedication—developing their team, delivering standout guest experiences, and building a community of wellness and accountability. They are passionate about people, operational excellence, and results—and bring that energy to every shift. From growing sales to leading community engagement, the General Manager creates a space where both guests and team members thrive. Key Responsibilities Sales & Business Leadership • Use tools, data, and business acumen to maximize sales and profitability., • Manage labor, drive KPIs, and oversee store-level P&L performance., • Execute strategic plans to improve sales, conversion, and guest satisfaction., • Lead with urgency—pivoting quickly to meet daily and long-term business needs. Guest Experience • Champion a guest-obsessed culture rooted in warmth, sampling, and storytelling., • Train and inspire Shift Leads to deliver consistent, elevated service., • Drive loyalty and brand love through every in-store and digital interaction., • Use feedback channels (like NPS and Mystery Shops) to identify and act on opportunities. People Leadership & Talent Development • Hire, train, develop, and retain a high-performing team of Shift Leads., • Set clear expectations, hold team members accountable, and address performance issues with care., • Deliver feedback in real-time and build future leaders through ongoing development., • Maintain a culture of trust, collaboration, and inclusivity. Operations & Execution • Ensure operational excellence across inventory, food safety, cleanliness, and compliance., • Maintain all store checklists, including Zenput and opening/closing duties., • Fulfill orders (in-store and third-party) with accuracy and speed., • Develop and execute community marketing and store events to boost visibility and local engagement., • Ensure all policies and procedures are followed—including safety, cash handling, and labor laws. Qualifications • 3+ years of management experience, leading a team of 10+ members within restaurants, hospitality, or food & beverage retail., • Passionate about wellness, people, and growth., • A results-oriented leader with strong decision-making skills., • Hands-on and action-oriented—you lead from the floor, not from a clipboard., • Adaptable and energized by fast-paced environments., • Clear, confident communicator with strong organizational skills., • Accountable, empathetic, and consistent., • Demonstrated success exceeding sales goals and managing P&L., • Strong knowledge of guest service, retail KPIs, and performance management., • Experience recruiting, onboarding, coaching, and developing team members., • Working knowledge of Microsoft Office (Word, Excel, Outlook)., • Food Handler Card or respective state food safety certification., • Ability to work in a fast-paced food and beverage, and retail environment., • Ability to stand, walk, bend, stoop, and reach throughout shift., • Ability to lift and carry up to 50 lbs., • Must be able to work flexible schedules including nights, weekends, and holidays., • Must be legally authorized to work in the U.S. without restriction. Pressed Juicery, Inc. participates in the E-Verify program. Please visit to learn more about the E-Verify program.

About Us: Spencer's is a luxury spa group with locations in the New York City and Los Angeles areas. Offering top-tier wellness treatments in a luxurious setting, Spencer’s focuses on delivering exceptional guest experiences, unmatched customer service, and a brand ethos synonymous with relaxation and design. Overview: As the Assistant General Manager at Spencer's Soho, you will be a key member of the spa’s leadership team, supporting the Spa Manager in overseeing daily operations while also acting with autonomy and leadership when the Director is off-duty. This role requires a proactive, hands-on approach to managing the spa environment, ensuring excellent service, staff performance, and guest satisfaction. You will take the initiative to address challenges, resolve issues promptly, and maintain the high standards Spencer’s is known for. Your ability to problem-solve effectively, demonstrate leadership, and contribute to the spa’s growth will be critical to your success in this role. This critical leadership role is responsible for optimizing front desk operations, managing a high-performance sales team, and ensuring revenue growth through strategic membership and package sales. Reporting directly to the Spa Manager, this individual will be instrumental in driving topline sales, enhancing client experience, resolving operational challenges, and ensuring team accountability. Key Responsibilities: Sales Leadership & Revenue Growth • Drive membership and package sales by implementing and executing high-conversion sales strategies., • Lead by example and personally exceed individual sales goals while coaching the team to do the same., • Monitor key sales metrics, analyze trends, and proactively adjust strategies to maximize revenue., • Develop, implement, and manage targeted promotions and sales initiatives to drive membership growth., • Conduct ongoing training in high touch sales techniques, customer engagement, and upselling strategies., • Ensure every guest interaction is an opportunity for revenue generation, customer retention, and referral growth. Operations & Team Leadership • Oversee daily front desk operations, ensuring efficiency, service excellence, and adherence to company standards., • Supervise, train, and motivate a team of front desk associates to deliver a seamless client experience., • Hold team members accountable for achieving individual and team sales targets., • Optimize front desk workflows, staffing levels, and scheduling to ensure peak operational efficiency., • Lead by example in professionalism, communication, and customer service excellence., • Assist in managing the booking system, ensuring that appointments are properly scheduled, guest preferences are noted, and operational inefficiencies are minimized., • In the absence of the Spa Director, handle guest complaints, ensuring that all issues are resolved swiftly and effectively., • Collaborate with the Spa Director to execute special events, seasonal promotions, and marketing campaigns., • Take initiative to propose and implement new ideas or changes that could positively impact the spa’s operations, guest satisfaction, or overall efficiency. Client Experience & Problem Resolution • Maintain a high touch, luxury client experience, ensuring every guest feels valued and engaged., • Serve as the primary point of escalation for client concerns, resolving issues swiftly and professionally., • Implement strategies to enhance customer retention, loyalty, and satisfaction., • Uphold and enforce spa policies while balancing client satisfaction and business needs. Qualifications & Requirements • Proven success in a sales driven leadership role, preferably in a luxury spa, hospitality, or wellness setting., • Strong background in membership and package sales with a history of exceeding revenue targets., • Demonstrated ability to motivate, coach, and manage a high performing team in a fast paced environment., • Exceptional ability to close sales, upsell services, and drive revenue growth., • Experience with POS and booking systems; proficiency in tracking and analyzing sales data., • Ability to manage multiple priorities while maintaining a focus on both sales and operational efficiency., • Strong communication, problem solving, and de-escalation skills., • A polished, professional demeanor with a strong commitment to luxury service standards. What We Offer • Base salary range: $80,000-$90,000 per annum; Bonus based on performance, • Opportunity to work in a high-end, wellness-focused environment in the heart of West Hollywood., • Complimentary spa services and discounts on retail products., • Career growth opportunities within a dynamic, upscale team. Spencer's is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical condition, genetic information, family and medical care leave status, sexual orientation, gender identity, gender expression, political affiliation, an employee's or their dependent's reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law. Spencer's also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities Join our team and play a pivotal role in driving membership growth and ensuring Spencer’s continues to offer an exceptional experience for our guests. Pay Range: $75,000.00 - $90,000.00 per year - a final offer will be based upon, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria.

The Luxury Receiving Assistant is someone who loves luxury fashion. This person plays a vital role in the flow of incoming products including checking in, inspecting, receiving, and ticketing amazing product for distribution. The primary responsibility of this role is data entry and SKU setup of luxury accessories into our internal databases. This individual will report to the Manager of Luxury Product Operations and coordinate closely with the Buying and Merchandising teams. Responsibilities: • Monitor, unpack, and organize incoming luxury buys, • Confirm product brand, category, style, color, size, and material of items being received, • Ensure accuracy of images, quantities, costs, serial numbers, and retail prices being entered into the system, • Create letters of authenticity to accompany product, • Ticket and internally distribute merchandise to appropriate business channel based on predetermined allocations, • Working knowledge of luxury brands, collections, styles, and materials, • Intermediate to advanced proficiency in Microsoft Excel, • Organized, detail-oriented, and works well multi-tasking with a busy to-do list, • Strong sense of time management and work well under time or deadline pressure., • Excellent communication skills both written and verbal, • Versatile and self-motivated with a strong ability to work well independently and collaboratively, • Experience authenticating luxury product is beneficial but not a must, • Minimum 1 year experience in the fashion industry is required

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA.\n\nAt Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.\n\nWhy work with us?\n\nAt Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.\n\nBenefits of joining Impact Fire Services\n\nWhen you join Impact Fire you will receive:\n • Competitive compensation\n • Pay is on a weekly cycle, every Friday\n • Career Advancement Opportunities\n • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays\n • Company paid short and long-term disability\n • Immediately vested in our 401(k) company match\n • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.\n • Exceptional guidance and support from our managers\n • Collaborative culture & environment\n • Robust training opportunities with company reimbursement upon achieving required licensing\n • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions\n • Opportunity to work alongside some of the best talent in the fire protection industry\n\n\nNATURE OF POSITION:\n\nThis position is a local operations management position that reports to General Manager. The Operations Manager is responsible for ensuring the effective operation of the applicable division(s). The Manager will supervise technical and administrative personnel to achieve financial or operational goals. The Manager will be responsible for ensuring customer satisfaction, and responsible for ensuring a safe working environment for technical personnel and ensuring personnel are properly trained.\n\nRESPONSIBILITIES:\n\n • Work with the General Manager and other managers to develop financial and operational goals\n • Ensure the effective operation of the Division, and the efficiency of personnel.\n • Establish productivity goals for the technical and administrative goals that fit in with the tactical priorities of the division.\n • Achieve the assigned monthly goals for revenue and cost control; work to correct any budgetary deficiencies\n • Lead the technical and administrative personnel in providing a high level of customer service\n • Learn and ensure compliance with all applicable industry codes\n • Protect the company’s assets\n • Perform any other tasks assigned by the General Manager or Managing Member\n\nREQUIREMENTS:\n\n • Fire Protection Life Safety industry experience required\n • Possess any necessary licensing and certification required by National, State and Local codes.\n • Minimum 3 years related operational management experience either in the fire protection industry or the commercial customer service business.\n • NICET or equivalent training from manufacturers or institutions. Working knowledge of NFPA 72.\n • Established knowledge of all product lines and services offered by Impact Fire Services.\n • Competency with the Microsoft Office Suite and the ability to quickly learn the Company’s information systems applications.\n • Experience with or skills needed in designing, implementing, and maintaining safe working procedures.\n • Well-developed interviewing and hiring skills.\n • Strong written and verbal communication skills.\n • The ability to perform physical activities outlined in the accompanying physical requirements checklist.\n • Strong work ethic and professional appearance.\n • The ability to fit in with our culture of teamwork.\n • Ability to work flexible hours including weekends to meet customer requirements.\n • Willingness to travel out of town including overnight lodging.\n • Demonstrate a high level of customer service.\n • Self-starter that can work with little to no supervision.\n • Strong organizational skills, positive attitude, and an ability to learn quickly.\n • Ability to adhere to, implement, and always follow safety guidelines and procedures.\n • Possess a valid driver’s license and driving record that meets company requirements.\n • Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.\n\nIn addition to the above, the most desirable candidate will have:\n\n • A four-year college degree in management or business administration or comparable experience\n • Industry licensing or certification of competency with fire alarms and commercial sprinkler systems\n\n\nSuccessful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.\n\nWe look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.\n\nEmployment with an Equal Opportunity Employer (EOE) including disability/veterans.

NOTE: To apply, please send an email to with "Job Application - Operations Manager" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email. COMPANY: Hae CPG POSITION: Operations Associate ROLE TYPE: Full-time OFFICE LOCATION: Brooklyn, NY, role will be remote but NYC area is preferred, will require working hours of 9am to 6pm EST About the Company Hae CPG is an operations and supply chain consulting partner for emerging and scaling beauty and wellness brands. We operate as an extension of our clients’ internal teams, building, running, and strengthening the operational infrastructure that allows brands to grow with confidence. We support brands across the full product lifecycle, from early-stage setup through retail and omnichannel expansion. Our work spans both the day-to-day execution required to keep operations running smoothly and the strategic planning needed to scale sustainably. Our areas of expertise include inventory and supply planning, production and packaging management, 3PL sourcing and transitions, retail and e-commerce fulfillment, and transportation logistics. Our team has deep experience supporting brands shipping to major retailers in the U.S. and globally, including Sephora, Ulta, Target, Walmart, CVS, Nordstrom, and more. Location We are based in Brooklyn, NY. This role will be remote (NYC-area preferred). Will require working hours of 9am to 6pm EST Role Description Hae CPG is seeking an Operations Associate to support an exciting new stage of the company and a fast-growing client roster of CPG brands. The Operations Associate will report into a Lead Ops team member to support the day-to-day initiatives and workflows across e-commerce, retail, logistics, and customer service operations for key clients. You must be both a self-starter with an entrepreneurial mindset and a team player that is willing to roll up your sleeves believing that ‘no task is too big or too small. The role requires stellar communication and relationship building acumen, strong writing abilities, and the ability to understand data. You must be flexible and quickly adaptable, as the needs of the business can quickly evolve. Responsibilities • Support the Ops team in executing day-to-day operations for each client’s e-commerce, B2B, and customer experience channels., • Learn and adapt to the unique workflows, systems, platforms, and supply chain structures of each client., • Collaborate cross-functionally to troubleshoot fulfillment and shipping issues, coordinate with 3PLs, and improve internal processes., • Ensure e-commerce and drop ship orders process on time across all brands; monitor integration issues and target 100% fill rate., • Communicate with 3PL partners to resolve order delays, misships, and lost packages; file carrier claims when needed., • Investigate high-risk/fraud orders; analyze returns and customer service ticket data to identify fulfillment trends and issues., • Log and process wholesale orders via 3PL WMS and EDI systems; review routing guidelines for accuracy and compliance., • Collaborate with 3PL teams to process and pack purchase orders; prepare shipping documentation and submit invoices., • Update order statuses, upload tracking, and input required data into retail portals and EDI platforms., • Manage RTVs, shortages, chargebacks, and inventory QC of returned goods; compile historical data to help reduce future chargebacks., • Build and maintain relationships with 3PL and freight partners to ensure on-time outbound and inbound shipments., • Manage specialty projects, value-added services, and compile BOMs., • Monitor stock levels of finished goods and shipping materials at the 3PL for key clients., • Support customer service operations and reverse logistics as needed, • Process and manage special order requests for press, marketing, sampling, and VIPs., • Support with updating sales and inventory reports, freight analysis, and auditing logistics bills., • Flag integration or operational challenges and assist with troubleshooting across brand and vendor teams., • Compile fulfillment and customer service data into internal and client-facing reports., • Create, organize, and maintain SOPs, client documentation, and retail/routing guidelines. Requirements • At least 1+ years in retail/CPG industry, preferably within an operational or customer support function, • Excellent interpersonal and communication skills and prioritizes relationship building, able to craft creative, warm, and engaging responses to clients and vendors, • Eager to learn new skills and process flows, • Detail-oriented, highly organized, and able to multi-task – must be able to keep up with multiple clients, emails, timelines, launches, purchase orders simultaneously and with accuracy and timeliness, • The ability to blend creativity and data to strategize the best, efficient, innovative outcomes, • Both a dynamic self-starter and a team player with an entrepreneurial mindset, able to self-manage and work independently without handholding, • An agile, resourceful problem solver that can adapt within a constantly evolving business, • Proven ability to thrive in a fast-paced environment and adapt quickly to new circumstances, • Excited about working in a startup with the ability to approach growth like an entrepreneur - this role will have freedom to innovate, and you will have significant impact on the overall growth of the business and the culture and the company, • Competency in Microsoft platforms (Excel, Powerpoint, Word), Google platforms, project management tools and the ability to quickly master and implement new applications and systems, • Experience in Shopify

ABOUT THE COMPANY: Icelandic Provisions is an early-stage growth company that provides essential nutrition rooted in the Nordic Food Philosophy. The flagship product, dairy Skyr, is the only authentic Icelandic Skyr brand in the United States that uses heirloom Skyr cultures and the original recipe that is beloved across Iceland. The Nordic way of life is not only deeply rooted in the quality of the Icelandic Provisions’ products but runs deep in the organizational culture through the WÁOO (pronounced WOW!) values. When we are attracting talent to join our growing organization, a natural question we ask is whether the candidate brings the “wáoo” factor? We describe is as: Welcoming, Ámbitious, Optimistic, and On with the butter! With a strong consumer and business base to build on, we are looking for product-obsessed, passionate individuals who are energized about rapid growth and achievement and want to be a part of the happy, healthy cultural movement that we are leading. We believe in putting best-in-class products in the market and take pride in what we are building, “making everything count” along the way. ABOUT THE ROLE: We’re looking for a dynamic, detail-obsessed Office Manager & Consumer Experience Lead to be the heartbeat of our NYC headquarters. This isn’t your typical admin role—it’s an opportunity to shape the daily experience of a fast-growing CPG brand from the inside out. You’ll be the go-to person who keeps everything running seamlessly, from curating a best-in-class office environment to being the voice our consumers hear when they reach out. You’ll work directly with our VP of Communications & Culture on high-visibility events, partner cross-functionally with Marketing, Operations, and PR, and turn consumer feedback into actionable insights that drive real product decisions. If you thrive on variety, take pride in the details others overlook, and want a front-row seat to how a brand is built, this role was made for you. Office Management Responsibilities: • Work closely with all departments to ensure that the office is always running smoothly, act as THE HUB of the office experience, both for internal and external guests, • Maintain aesthetics and organization of office, including printer /appliance maintenance, meeting rooms, supply closet, pantry, and reception area, optimizing when needed, • Manage office inventory for departmental supplies, including swag, coupons, products, and related materials, • Assist in the onboarding and offboarding of employees (i.e. order keys, order/send computers, set up various accounts, remove access, etc.), • Maintain vendor relationships for all office related equipment and supplies, and ensure all supplies are fully stocked (i.e. printer internet service, cleaning service, kitchen pantry, etc.), • Serve as the primary point of contact with building management for office space maintenance needs, • Serve as the Admin for company-wide logistics systems (FedEx, UPS, etc.), • Coordinate shipping / receiving of all packages, packing up product and shipping out, ensuring perfection with every box, • Receive weekly office orders in coordination with Operations Team, • Coordinate company-wide activities to increase employee engagement and teamwork – events such as regular happy hours, special events, volunteering opportunities, etc, • Work closely with CEO and Leadership Team to organize quarterly board meetings, annual company offsite Consumer Experience Responsibilities: • Maintain all customer service correspondence, using established guidelines to respond to consumer questions/inquiries/complaints, etc – via phone and email. Ensure timely, accurate, and customer-focused responses, • Monitor and manage the consumer email inbox and inbound phone calls daily, • Collaborate with Social Media counterpart to respond via DM to quality issues, • Manage quality complaints and partner with Product Quality Leads, • Organize and maintain inbox folders for efficient tracking and follow-up, • Report on insights gained from consumer communication in partnership with Product Quality and Safety lead, • Coordinate, send out, and track all PR / Influencer shipments in partnership with PR Agency and Mar-Comm Team, • Assist in production of all marketing-led events, photo shoots JOB QUALIFICATIONS: • Strong communication and interpersonal skills to collaborate effectively with colleagues in the office, • Ability to work independently and follow through on assigned tasks, • Ability and enthusiasm to be present in NYC HQ 4 days/week, • Brings a “no task too small” attitude, • Strong organizational skills, • Attention to detail with a healthy obsession with presentation, • Undergraduate degree ORGANIZATIONAL QUALIFICATIONS: The ideal candidate for any role within Icelandic Provisions needs to align to the values by exemplifyingWÁOO (pronounced WOW!) in the way that they lead. We will naturally be assessing for the “wáoo” factor (i.e., did they “wáoo” you and will they “wáoo” others?) Here’s how we describe it: Welcoming, Ámbitious,Optimistic, On with the butter! • WELCOMING - Food is one of the greatest connectors we have as humans. In the English language the word “companion,” in Spanish the word “companero,” in Italian the word “compagno,” and in French the word “copain” all come from the Latin meaning “with whom one eats bread.” We love this because we are a provisions company, and we value and embrace how food brings us together. So, it’s only natural that we are looking for talent that is hospitable, welcoming everyone and treating & accepting everyone as this is a core part of the culture at IP., • AMBITIOUS - We have big dreams. We are eager, brave, passionate and love to punch above our weight. We compete in one of the most competitive categories in the consumer-packaged goods retail landscape and we are a small and mighty team. We are seeking individuals who are smart, entrepreneurial believers who are energized by charging toward a common goal to join our team., • OPTIMISTIC - We are a glass half full company. Iceland is regarded as one of the happiest countries on earth despite being dark for much of the year. We are looking for individuals who are focused on the upside and shy away from negativity and know how to persevere no matter what the circumstances are., • ON WITH THE BUTTER! - Put simply we do not like to dilly-dally. We connect dots, move, and then move on. There is an Icelandic phrase that is used to encourage people to get on with it called “áfram með smjörið” which literally translates as “get on with the butter.” We are seeking individuals who know how to make informed decisions and then quickly action them. YOU’RE AN IDEAL CANDIDATE IF... • You think working in a fast paced, ever changing, entrepreneurial environment is exciting, • You believe there is always a better way. You ask lots of questions, actively seek the opinions of others and love working collaboratively, • You are a “Swiss Army Knife” of talents and are comfortable with the often fluid, changing environment of a startup and want to make a positive and lasting impact, • The unknown, the ill-defined or the uncharted motivates you, • You are looking for a work environment without a lot of hierarchy, you like empowerment and have a “roll up your sleeves” mentality, • You have strong analytical skills balanced with a great sense of logic and pragmatism when it comes to problem solving, • You are self-aware, you pay attention to organizational dynamics, and you are comfortable pacing how you influence and drive organizational change, • You are both a doer and an optimist WHAT ICELANDIC PROVISIONS OFFER: • Exciting work environment in a small team and a great deal of autonomy, • Salary Range: $65,000 - $75,000 commensurate with experience, • Competitive benefits package including health, dental, vision insurance and 401k matching, • Flexible paid time off allowing to manage your time as it works for you, • Delicious Skyr available (for free) in the office

About Us Established in 2006 in Flushing, New York, Nan Xiang Soup Dumpling is a celebrated destination for authentic Shanghainese cuisine, especially known for our handcrafted soup dumplings. From a neighborhood favorite to a nationally recognized brand, we’ve been featured in major food publications and media outlets. As we continue to expand, we are looking for passionate and talented individuals to join our growing team. Position Overview: We are seeking a proactive and experienced General Manager to lead the operations to supporting our multi-store restaurant chain. This role is responsible for managing daily food production, ensuring consistency and quality, enforcing safety standards, reducing waste, and coordinating closely with other departments to meet business goals. This position is both strategic and hands-on, with responsibilities across production, planning, team supervision, and interdepartmental coordination. Key Responsibilities: • Oversee daily operations and performance across all corporate-owned and franchise stores., • Ensure operational excellence, brand consistency, and high customer satisfaction., • Lead business development and expansion, including new store openings and franchise recruitment., • Act as project manager for new store setups—site selection, lease negotiation, renovation, pre-opening, and post-opening., • Monitor and manage store P&L, budgeting, and cost efficiency., • Support marketing initiatives and brand campaigns in collaboration with the marketing team., • Lead and develop regional/store managers and ensure compliance with company policies., • Provide strategic direction for operational improvement and growth. Qualifications: • Bachelor’s degree in Business Administration, Management, Hospitality, or a related field., • 5+ years of progressive experience in multi-unit restaurant or retail management., • Proven experience in franchise operations and new store development., • Strong leadership, communication, and organizational skills., • Solid financial acumen and understanding of operational KPIs., • Valid Food Protection Manager Certification (e.g., ServSafe or equivalent) required; additional state or local food safety certifications preferred., • Bilingual in English and Mandarin preferred., • Ability to travel as needed to oversee store operations and new openings. Personal Attributes • Strategic thinker with creative problem-solving skills., • Results-driven and detail-oriented., • Passionate about branding, food culture, and audience engagement. Compensation and Benefits • Competitive salary based on experience and qualifications., • Comprehensive benefits package, including health insurance, paid time off, and performance-based bonuses., • Opportunities for career growth, learning, and development in a dynamic, expanding environment.

MANAGER IN TRAINING PROGRAM (OVERVIEW): If you seeking a lifestyle or career change and are enthusiastically ready to embark on a new journey in the retail industry, we have an exciting opportunity for you. Our fast-track Manager in Training program is specifically tailored for motivated individuals aiming to acquire invaluable business and management experience. You will be assigned to a designated city, where you will receive mentorship from experienced Store Managers. Upon completion of this comprehensive 6-12 month program, there is the potential for you to take the reins and lead your store. WHO WE ARE: State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men’s suits and shirting. WHO YOU ARE: • You possess a business owner mentality with an entrepreneurial spirit., • You are ambitious, competitive, and passionate., • You seek managerial/leadership development to be used to make an immediate impact on a fast-growing brand., • You thrive in a high-energy, fast-paced, customer-focused environment., • You're open to relocating and traveling. WHAT YOU WILL DO: • Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback., • Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people., • Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture., • Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same. We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately. If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path. BENEFITS: • Compensation: $45K - $60K/year, • Relocation Assistance, • Health + Dental + Vision Insurance with an employer contribution, • Employee Discount, • Opportunity to become a critical member at a people-centric, fast-growing company LOCATION: • Training will take place at our Manhattan Beach location in advance of our Century City location opening IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment. *Notice to California Job Applicants

Hi, we’re Speks, a Brooklyn-based design company creating premium sensory products for teens and adults. We sell globally across wholesale, retail, and DTC, and we’re growing fast. We’re hiring a Production & Quality Manager to drive quality control and compliance across our production. This role sits at the center of factories, inspections, and retailer requirements. This is not an entry-level operations role. You should already have real experience running QC, working with factories, and managing product compliance. What You’ll Own Quality Control • Own QC execution across factories and production runs, • Manage third-party inspections and factory QC processes, • Review reports, catch issues early, and escalate when needed, • Drive corrective actions and ensure issues do not repeat, • Maintain consistent quality standards across products and vendors Compliance • Own day-to-day compliance across products, retailers, and markets, • Ensure products meet testing, labeling, and packaging requirements, • Manage documentation across SKUs including test reports and certifications, • Support retailer compliance requirements for accounts like Walmart and Target, • Stay ahead of issues that could lead to delays, chargebacks, or rejections Production Execution • Keep production on track across multiple factories and SKUs, • Work with internal teams and suppliers to hit timelines, • Identify risks early and push for solutions before they impact shipments Key Accounts and Global Support • Support production for major retail accounts with strict requirements, • Ensure orders meet account-specific standards and timelines, • Coordinate compliance and production needs for global distributors, • Help maintain consistency across markets Vendor Management • Work directly with factories, primarily in China, • Push for clear communication, accountability, and follow-through, • Ensure vendors meet quality and compliance expectations What We’re Looking For • 5–8+ years in production, quality control, or supply chain within consumer products, • Strong hands-on experience with QC, inspections, and factory coordination, • Solid understanding of compliance, testing, labeling, and packaging requirements, • Experience supporting major retail accounts like Walmart or Target, • Experience working with overseas manufacturers, especially in China, • You have owned QC or compliance in a real production environment, not just supported it, • Highly organized and detail-oriented, • Clear and direct communicator, • Comfortable operating in a fast-paced environment with multiple priorities Who You Are • You hold a high bar for quality and do not let issues slide, • You are proactive and solve problems before they escalate, • You are comfortable pushing factories and partners to meet expectations, • You take ownership and follow through Why This Role • You will have real responsibility over quality and compliance across the business, • Small team, fast pace, real product, global reach, • In-office team based in DUMBO, Brooklyn Apply Send your resume and a short note Include one interesting fact about yourself not on your resume | @getspeks

The Product Development & Sourcing Manager will oversee product development, sourcing, and supplier management for the company’s home textiles / softlines division. This role works closely with internal design and merchandising teams as well as overseas suppliers to ensure products are developed efficiently, meet quality standards, and achieve target cost objectives. The ideal candidate will have strong experience in product development, sourcing, and factory communication, and be proficient in speaking and writing Mandarin to effectively collaborate with overseas suppliers and manufacturing partners. Responsibilities • Serve as the primary point of contact for global sourcing operations, coordinating with overseas offices, factories, and internal cross-functional teams., • Manage the product development process from concept through sampling and production handoff, ensuring accuracy, quality, and adherence to timelines., • Work closely with design, merchandising, and product development teams to translate product concepts into manufacturable products., • Monitor and expedite sample development and product revisions to meet development milestones and retail launch schedules., • Utilize strong costing and negotiation skills to achieve financial targets for assigned product categories., • Maintain and manage product cost updates, communicating effectively with overseas offices and suppliers regarding costing options and improvements., • Partner with factories to refine product construction, materials, and manufacturing methods to achieve optimal cost and quality outcomes., • Identify opportunities for cost engineering and value optimization through materials, construction, and packaging efficiencies., • Identify, evaluate, and onboard new suppliers and manufacturing partners based on quality, cost competitiveness, and production capability., • Travel domestically and internationally to visit supplier partners, review production capabilities, and identify new sourcing opportunities., • Coordinate development timelines to ensure products meet retailer milestone calendars and delivery schedules., • Maintain strong working relationships with supplier partners to support long-term development and production success. Requirements • Proven experience as a Product Development & Sourcing Manager within the home textile / softlines category., • Proficiency in Mandarin (spoken and written) to communicate effectively with overseas suppliers and manufacturing partners., • Strong understanding of product costing, factory negotiations, and manufacturing processes., • Experience working with mass retailers such as Walmart, Target, TJ Maxx, Costco, and similar accounts., • Ability to manage multiple development projects simultaneously in a fast-paced environment., • Strong organizational and communication skills with the ability to collaborate across cross-functional teams., • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).

About us Zara offers the latest fashion trends for all. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person. Purpose The Senior Training Specialist for Inditex US & Puerto Rico plays a pivotal role in the effective execution and continuous improvement of learning and development programs for both retail and corporate teams. This position is responsible for implementing training initiatives, facilitating engaging learning experiences, and ensuring operational excellence in all aspects of talent development. This role collaborates closely with HR partners to localize and deliver development programs, foster a culture of continuous learning, and support internal growth. This hands-on, detail-oriented role is essential in driving the successful rollout, measurement, and enhancement of training activities that align with Inditex’s business priorities and values. Key Responsibilities PROGRAM DESIGN & DEVELOPMENT • Collaborate with the Training & Development Manager and HR partners to design and update training programs, workshops, and learning materials for retail and corporate audiences., • Localize global Inditex learning initiatives and adapt content to meet the needs of US & Puerto Rico teams., • Research and recommend innovative learning methodologies, digital tools, and best practices. TRAINING DELIVERY & FACILITATION • Co-facilitate in-person and virtual workshops, onboarding sessions, and leadership development programs., • Serve as a primary point of contact for external training vendors and consultants, ensuring quality and consistency., • Support DEI partners in delivering inclusive and impactful learning experiences. NEEDS ASSESSMENT & EVALUATION • Conduct training needs assessments through surveys, interviews, and data analysis., • Collect and analyze feedback to measure program effectiveness and identify areas for improvement., • Prepare regular reports on learning outcomes, participation, and impact. LEARNING MANAGEMENT SYSTEM (LMS) & ADMINISTRATION • Manage day-to-day operations of the internal LMS including course uploads, user management, and troubleshooting., • Track training completion, maintain accurate records, and generate usage reports., • Support budget tracking and resource allocation for training initiatives. TALENT DEVELOPMENT & CAREER GROWTH • Assist in annual talent reviews, succession planning, and career development campaigns for the store population, • Maintain and update resources to support internal growth and employee growth., • Coach employees on available learning paths and career opportunities. STAKEHOLDER ENGAGEMENT & COMMUNICATION • Build strong relationships with business leaders, HR partners, and employees to promote a culture of learning., • Communicate program updates, schedules, and outcomes to relevant stakeholders., • Represent the training function in cross-functional meetings and projects as needed. Qualifications • Experience: 5-7 years in learning & development, talent management, or HR, ideally in a retail or corporate environment., • Education: Bachelor’s degree in human resources, Education, Business, or related field. Certifications in instructional design or facilitation are a plus., • Technical Skills: Proficient in Microsoft Office Suite., • Facilitation: Experience delivering training to diverse audiences, both in-person and virtually., • Analytical Skills: Ability to collect, interpret, and report on training data and feedback., • Project Management: Strong organizational skills; able to manage multiple projects and deadlines., • Communication: Excellent written and verbal communication; able to engage and influence at all levels., • Agility: Adaptable, proactive, and comfortable in a fast-paced, dynamic environment., • Cultural Awareness: Commitment to diversity, equity, and inclusion in all learning initiatives., • Integrity: High level of discretion, trustworthiness, and professionalism. Success Factors • Proactive partnership with the Training & Development Manager and HR team., • High-quality, timely delivery of training programs and materials., • Positive feedback from participants and stakeholders., • Measurable improvement in learning outcomes and talent development metrics., • Strong contribution to a culture of continuous learning and internal mobility. What we offer: In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts. Our internal talent is our greatest asset, and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more! Annual compensation range: $85,000 - $100,000 + discretionary bonus • Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and applicable laws. Zara USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws. EOE/DFW

NOTE: To apply, please send an email to with "Job Application - Operations Manager" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email. COMPANY: Hae CPG POSITION: Operations Manager ROLE TYPE: Full-time REPORTS TO: Director of Operations OFFICE LOCATION: Brooklyn, NY, role will be remote but require working hours of 9am to 6pm EST About the Company Hae CPG is an operations and supply chain consulting partner for emerging and scaling beauty and wellness brands. We operate as an extension of our clients’ internal teams, building, running, and strengthening the operational infrastructure that allows brands to grow with confidence. We support brands across the full product lifecycle, from early-stage setup through retail and omnichannel expansion. Our work spans both the day-to-day execution required to keep operations running smoothly and the strategic planning needed to scale sustainably. Our areas of expertise include inventory and supply planning, production and packaging management, 3PL sourcing and transitions, retail and e-commerce fulfillment, and transportation logistics. Our team has deep experience supporting brands shipping to major retailers in the U.S. and globally, including Sephora, Ulta, Target, Walmart, CVS, Nordstrom, and more. Role Description Hae CPG is seeking an experienced CPG/Beauty Operations Manager to to join our team of fellow operations and supply chain nerds and baddies! As the Operations Manager, you'll work closely with the Hae CPG leadership team to manage client relationships and drive daily operational flows across transportation logistics, retail operations, inventory strategy, and the cultivation of key vendor and logistics partnerships. We're looking for someone with a genuine passion for supply chain and operations, who excels in both strategic problem-solving and detailed execution. Strong communication skills, a readiness to learn, and the ability to adapt to evolving tasks and workflows are essential. This role offers a great opportunity to make a significant impact on our clients' operations and advance your career in the dynamic field of consumer product operations. Responsibilities • Partner with the Hae CPG team to streamline and oversee day-to-day client operations, including supply chain management, retail fulfillment, logistics and freight/transportation, inventory control, and comprehensive reporting and planning. Ensure seamless execution of all client workflows across these domains., • Develop and maintain strong relationships with brand teams, vendors, retail partners, and logistics and supply chain stakeholders. Ensure timely and effective communication, addressing inquiries and issues promptly to foster collaborative and productive partnerships., • Develop, organize, and maintain comprehensive client documentation, including reporting formats, Standard Operating Procedures (SOPs), and internal templates. Regularly update these documents to reflect current processes and standards., • Support reporting responsibilities across inventory reconciliation, outbound logistics, freight operations, and retail activities. Analyze data to provide actionable insights and support strategic decision-making., • Oversee the accurate and timely shipping of retail purchase orders across all retail channels and platforms, including EDI, 3PL warehouse management systems (WMS), and Amazon Seller/Vendor Central. Monitor and resolve any issues related to shipping and fulfillment., • Audit and analyze 3PL, freight, and shipping expenses and bills to ensure accuracy and cost-effectiveness., • Ensure that B2B outbound shipments adhere to retailer routing guidelines. Review and analyze chargebacks, providing detailed reports and managing disputes with retailers as necessary to resolve discrepancies and recover costs., • Oversee the integration and functionality of operational software across ERP systems, retail platforms, warehouse management systems, inventory management tools, and middleware. Ensure smooth, accurate, and timely data transmissions; troubleshoot technical issues as needed., • Manage relationships with 3PLs, freight forwarders, and assembly facilities to ensure efficient and timely shipping and delivery of e-commerce and retail orders. Oversee specialty services and value-added projects, including creating and managing BOMs., • Coordinate the transportation and delivery of finished goods, components, and shipping materials, ensuring that all shipments are documented, tracked, and managed effectively for both domestic and international transportation., • Monitor inventory levels across all locations, flagging and addressing discrepancies as needed. Develop and implement inventory control strategies to optimize stock levels, minimize stockouts, and reduce shrinkage., • Administer client purchase orders and production timelines, coordinating with vendors to ensure timely completion of orders. Track production statuses, manage delays, and align supply chain activities with demand forecasts to meet client requirements., • Train and guide Operations Associates on daily operational tasks across e-commerce, retail, customer experience, inventory allocations, and outbound logistics. Provide mentorship and support to enhance their performance and ensure they are well-versed in operational procedures and company standards. Requirements • Minimum of 4+ years of experience in the retail/CPG industry, with a focus on operational functions, preferably in a startup environment. Experience in retail fulfillment is a plus., • Passion for operations and supply chain management is essential, demonstrating a genuine enthusiasm for optimizing processes and driving efficiency across all operational aspects., • Strong analytical skills with a high proficiency in data analysis and detail-oriented tasks. Comfortable with data formatting, manipulation, and analysis, with retail math skills being an additional advantage., • Dynamic self-starter and team player with an entrepreneurial mindset. Capable of self-managing and working independently, without needing extensive supervision., • Highly organized and detail-oriented, with the ability to handle multiple clients, emails, timelines, launches, and purchase orders simultaneously, ensuring accuracy and timeliness., • Ability to blend creativity with data to strategize and implement efficient and innovative solutions., • Agile and resourceful problem solver, adept at adapting to a constantly evolving business environment., • Proven ability to thrive in a fast-paced setting, quickly adapting to new circumstances while maintaining a strong attention to detail., • Excellent interpersonal and communication skills, with a strong focus on relationship building with both internal teams and clients., • Enthusiasm for working in a startup, with the capability to approach growth like an entrepreneur. This role offers the freedom to innovate and will have a significant impact on the company’s overall growth and culture., • Strong Excel skills required, including comfort with formulas, pivot tables, report building and data analysis., • Experience working with various retail formats, including big box, mass, specialty, and boutique retailers. Understanding of routing guides and retail order fulfillment flows is essential., • Familiarity with retail platforms (e.g., RetailLink, TMS, Partners Online, DSCO, CommerceHub) and experience with Shopify, QuickBooks, WMS, ERPs and EDI., • Experience in team management.

Company A family-owned real estate management and development company that owns and manages 45+ commercial properties in Long Island City and Manhattan is seeking a Commercial Property Manager to be based in their Long Island City office. The properties include industrial/warehouse buildings as well as retail storefronts and a four-story office building in which the Company’s office is located. This office is conveniently located in the Court Square neighborhood, a short walk from seven subway lines and within two miles of the managed properties. Position The Commercial Property Manager (CPM) will be proactive and detail oriented and is charged with assisting with property management of a portfolio of commercial properties in Western Queens. The properties include mostly one-story warehouses (2,500 to 60k sq ft each) with 100+ tenants, as well as 20 retail storefronts. The ideal candidate will be responsible for maintaining strong tenant relationships, managing property operations, and ensuring compliance with all lease and regulatory requirements. The CPM will report to the Director of Property Management (Commercial). The CPM will work in coordination with the Field Property Manager. This position is full-time, in-office: Monday-Friday 8 am to 5 pm. Responsibilities • Manage the day-to-day tenant relationships, ensuring lease compliance and timely resolution of service requests. This includes tenant improvements and move ins/outs., • Maintain accurate tenant and property files and database records (Yardi)., • Oversee and manage building maintenance and repair projects, coordinating with outside vendors., • Monitor and resolve NYC Department of Building, FDNY and ECB violations., • Ensure ongoing property compliance with DEP registrations, FDNY permit renewals and all applicable local laws., • Assist in preparing and processing tenant billing and related documentation., • Manage property-related expenses, oversee contract renewals, and review vendor proposals and invoices. Assist in the preparing and monitoring annual budgets., • Assist with marketing and leasing activities, including the preparation of property listings, leases, and lease abstracts., • Perform property visits and support special projects as assigned., • Be available for after-hours emergencies on an as-needed basis. Qualifications • Undergraduate Degree required., • 4+ years of commercial property management experience in New York City, ideally with retail or industrial experience., • Construction project management experience a plus., • Ability to travel independently throughout Queens, NY required (most properties are close to mass transit or easily accessible via train/cab)., • Ability to navigate NYC regulatory systems required: DOB BIS, DOB Now, FDNY, DEP and NYC Department of Finance’s ACRIS., • Proficiency in Microsoft Word, Excel, Outlook; (Yardi) Property Management Software., • Familiarity with SiteCompli, CoStar/Loopnet preferred.

Operations Manager Substance Salon 52 Park Ave Rutherford, NJ **Begins Immediately Substance Salon is seeking an experienced Operations Manager with a proven track record managing a salon, spa, or med spa and driving measurable sales growth. We are a 16 year established premium salon in Rutherford. This role is for a leader who understands performance, accountability, and how to grow a service-based business. Compensation Starting at $20 per hour Performance-based increases up to $25 to $30 per hour based on revenue growth, KPI performance, and operational execution Full-time position Income grows with results. What You’ll Lead • Daily salon operations, • Front desk conversion and booking performance, • Retail sales growth, • Rebooking and client retention, • Team accountability and standards, • Scheduling efficiency and revenue optimization Requirements • 3+ years managing a salon, spa, or med spa, • Proven history of increasing sales, • Strong understanding of KPIs and retail performance, • Confident team leadership and communication, • Comfortable working with numbers and performance targets This is not an entry-level role. We are looking for a professional who can elevate systems, grow revenue, and lead a high-performance team. When applying, include a brief example of how you grew sales in your previous role.

About the Role We are a growing general contractor specializing in high-end commercial and retail interiors across New York City. We partner with leading brands and operators to deliver thoughtfully executed, design-driven spaces. Our work is fast-paced, detail-oriented, and built on strong coordination between the field and project teams. This role offers real responsibility, autonomy, and the opportunity to grow with a company that is scaling quickly. What You’ll Be Responsible For • Lead all on-site construction operations from mobilization through closeout, • Manage and coordinate 30–60 subcontractors and field personnel, • Drive and actively manage the project schedule, including participation in lookaheads and sequencing, • Maintain daily logs, manpower tracking, and site documentation in Procore, • Read, interpret, and execute based on architectural and engineering drawings, • Identify existing conditions and proactively resolve issues before they impact the project, • Coordinate closely with the Project Manager on logistics, sequencing, procurement, and schedule updates, • Maintain a clean, organized, and well-controlled job site in line with company standards, • Enforce safety protocols, conduct toolbox talks, and maintain safety documentation, • Coordinate and manage all required inspections and ensure timely sign-offs What We’re Looking For • Proven experience as a Superintendent on retail or commercial interior projects, • Ability to run a job site independently and make real-time decisions, • Strong leadership presence with the ability to control subcontractors and drive production, • Ability to read and fully understand construction drawings (architectural, MEP, structural), • Strong understanding of project scheduling and sequencing, • Ability to identify issues early and solve problems proactively in the field, • Clear communicator who can coordinate across field teams, PMs, and ownership, • Experience working in NYC construction environments Working in occupied buildings Delivery coordination and vertical transportation Familiarity with DOB inspections, permits, and closeout requirements Ability to manage both union and non-union subcontractors Active OSHA 62-Hour SST certification required Technical & Systems Requirements • Ability to manage and track schedules and contribute to overall project sequencing, • Experience with Microsoft Project is a plus Photos and documentation Coordination with PM team (schedule, RFI's , Submittals...etc) • Ability to follow structured project workflows aligned with company SOPs, including:, • Daily reporting, • Safety tracking, • Inspection coordination, • Two-week lookahead planning Preferred Qualifications • Background in carpentry or a hands-on trade, • Experience delivering high-end retail or flagship commercial projects, • Experience working in fast-track project environments What You’ll Get • Competitive salary based on experience, • 401(k) with company match, • Healthcare contribution, • Cell phone allowance, • Paid time off (PTO), • Paid holidays, • Opportunity to work on high-profile, design-driven interior projects, • Real growth potential as the company continues to scale, • Direct exposure to leadership and decision-making

Venue Manager (Stadium) Company Overview: The Look Company specializes in providing world-class visual engagement solutions for sport, retail, and commercial clients around the globe. We are a high-energy, fast-paced organization that thrives on innovation, collaboration, and results. As we continue to grow, we are looking for a driven individual to help lead our production efforts and support our expanding operations. At The Look Company, we value creativity, teamwork, and a can-do spirit. With offices in Canada, USA, Europe, Asia and the Middle East, we offer the chance to grow with a global company that rewards initiative, supports professional development, and fosters a culture of belonging and excellence. Position Overview: Full-time, contract (May-July 2026) Locations: Toronto, ON | Miami, FL | Seattle, WA | Boston, MA | Los Angeles, CA | San Francisco, CA | Vancouver, BC | Philadelphia, PA | East Rutherford, NJ Candidates are required to be local to venue; no relocation, transportation or housing allowances are provided. Applicants must have valid working rights in Canada and/or the United States. We are seeking a highly organized and proactive Venue Manager to support the planning, coordination, and execution of dressing and signage for the FIFA World Cup 2026. This role oversees daily venue operations, manages installation leads, ensures compliance with client requirements, and serves as the primary point of contact for clients, stakeholders, and internal project teams. The Venue Manager ensures that all branding, wayfinding, and signage elements are delivered safely, on schedule, and to the highest standard, while providing exceptional client service. Role Responsibilities: Operational Leadership • Oversee all dressing and signage operations within the stadium, from installation planning through de‑rig., • Lead day‑to‑day venue coordination, ensuring smooth execution across all workstreams., • Maintain a constant on‑site presence during installation, event time, and de‑rig phases. Project & Schedule Management • Develop, manage, and maintain detailed venue‑specific schedules, including installation timelines, access plans, and resource allocations., • Coordinate with installation leads to plan daily work activities, sequencing, and operational readiness., • Track progress against milestones and proactively adjust plans to maintain schedule integrity. Client & Stakeholder Management • Act as the primary venue‑level liaison for FIFA, stadium management, and other partner and subcontractors, • Facilitate regular coordination meetings, providing clear updates, decisions, and action tracking., • Ensure all client requirements, approvals, and change requests are captured, validated, and implemented. Risk, Issue & Change Management • Maintain a venue‑specific risk and issue register, ensuring timely escalation and mitigation., • Identify operational challenges early and implement corrective actions to protect schedule and quality., • Manage change requests, assessing impacts on scope, cost, and timelines, and communicating implications to project leadership. Installation, Planning & Execution • Collaborate with installation leads to develop detailed installation methodologies, access strategies, and safety plans., • Ensure all materials, equipment, and resources are available on time and in the correct locations., • Monitor installation quality and compliance with technical specifications, brand guidelines, and venue regulations. Reporting & Documentation • Produce daily reports, progress updates, and incident logs for internal and client distribution., • Maintain accurate records of installation progress, changes, and approvals., • Support the preparation of post‑event reporting, lessons learned, and close‑out documentation. Operational Readiness • Ensure all dressing and signage elements are fully installed, tested, and event‑ready ahead of key operational deadlines., • Coordinate with other functional areas (broadcast, security, ceremonies, transport, etc.) to ensure seamless integration., • Support venue operations during event time, managing dressing change out scope, responding quickly to issues, damage, or last‑minute requests. Team & Culture • Support a collaborative, solutions oriented environment across the project team., • Uphold The Look Company’s values and contribute to a positive team culture., • Represent the company professionally with clients, partners, and vendors., • Model exemplary behavior and lead by example, • Perform other duties as assigned. Qualifications & Experience • Proven experience managing large‑scale event operations, preferably in sports, major events, or complex multi‑venue programs., • Strong project management skills, with experience in scheduling, reporting, and cross‑functional coordination., • Demonstrated ability to lead on‑site teams in fast‑paced, high‑pressure environments., • Excellent communication, negotiation, and stakeholder‑management skills., • Experience with risk, issue, and change management processes., • Ability to interpret technical drawings, installation plans, and venue layouts., • Familiarity with FIFA, Olympic, or other global event standards is an asset., • PMP certification is an asset, • Experienced with MS Office, Google Suite and/ or equivalent Project Management software, • Ability to travel as required. Key Competencies • Leadership and team coordination, • Operational problem‑solving, • Client‑focused communication, • Attention to detail and quality assurance, • Adaptability and resilience, • Ability to prioritize and execute, • Strategic planning with hands‑on execution, • Ability to work with all types of different nationalities with varying English comprehension levels without bias or prejudice, • Excellent communication abilities; fluent in English (written & spoken). Other languages desirable (French, Spanish)., • Model exemplary behavior and lead by example. Working Conditions • Fast paced, high pressure environment typical of major international events, • Extended hours, including evenings and weekends, during peak periods. Additional hours are considered part of the role’s operational responsibilities and are not subject to overtime compensation., • On site presence required throughout installation, event time, and de rig, • Fixed term role aligned to the tournament delivery schedule, • Requires resilience, adaptability, and a strong commitment to operational excellence, • Must have full working rights within Canada or the USA. We believe a diverse workforce makes a different. We are an Equal Opportunity Employer. We appreciate the interest of all applicants, however, only those selected for an interview will be contacted.

Senior Stock Controller About us Zara offers the latest fashion trends for all. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person. Purpose: The Senior Stock Controller is responsible for supporting the accuracy, integrity, and transparency of inventory across all stores, warehouses, and online operations within the region. This role conducts detailed stock analysis, audits, reconciliations, and operational follow-ups to ensure reliable merchandise flow. The Senior Stock Controller partners closely with Operations, Logistics, Loss Prevention, Transport, Customer Service, General Services, Training & Development, and external vendors to resolve discrepancies and improve inventory processes. The role requires strong analytical capabilities, high ownership, and the ability to operate within a fast-paced, cross-functional environment. Key Responsibilities: Inventory Accuracy & Analysis · Monitor and analyze daily, weekly, and monthly inventory KPIs to ensure theoretical stock accuracy. · Investigate discrepancies, reconcile stock movements, and identify root causes. · Prepare detailed reports and communicate findings to the Stock Control Manager and internal stakeholders. · Manage stock adjustments, transfer validations, and error correction processes. Operational Support · Support store teams with receiving, consolidation, transfers, and RFID accuracy. · Assist DC and warehouse partners in resolving carton mismatches, transit discrepancies, and stock alignment issues. · Validate internal orders for Training & Development, Recruitment, General Services, and other corporate teams. RFID & Systems Execution · Ensure high RFID performance across assigned stores and warehouses. · Validate RFID movements against system records and support troubleshooting efforts. · Assist with testing, pilots, and system enhancements introduced by HQ. Audit & Compliance · Participate in fiscal-year audits, cycle counts, and targeted store audits. · Support external audit and Finance teams with documentation and reconciliations. · Ensure procedural compliance across all operational inventory processes. Customer Service & Loss Prevention Collaboration · Investigate suspicious return claims or order discrepancies using RFID and system histories. · Support Loss Prevention with shrink-related analysis or item-level investigations. Leftovers & Product Lifecycle · Assist with the management of leftover merchandise operations, including preparing picks, validating lists, and coordinating with third-party buyers. · Support the consolidation and certified recycling processes for merchandise requiring elimination. Cross-Departmental Coordination · Partner with Operations, Logistics, Transport, Loss Prevention, and other internal departments to ensure stock integrity. · Communicate actively with stakeholders to provide clarity, solutions, and operational follow-up. Experience and Qualifications: · 2–4+ years of experience in inventory control, retail operations, logistics, or stockroom management. · Strong analytical and data interpretation skills. · High accuracy and attention to detail. · Familiarity with retail inventory systems, RFID technologies, or warehouse processes. · Ability to multitask and prioritize in a fast-paced environment. · Strong communication and collaboration skills. · Proactive, solution-oriented mindset. · Must have completed 90 day introductory period in current position. · Must be in good standing with respect to job performance. Annual compensation range: $80,000 - $90,000 + discretionary annual bonus *Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and applicable laws. Zara USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws. EOE/DFW

Gourmet Home Products is a cutting-edge design house and a leading manufacturer of Houseware products, distinguished in the home industry as a company of quality, flexibility, and creativity since 2010. We specialize in Private Label business and carry a full line of our own stock merchandise. We work with many retailers nationwide serving all channels of distribution including Mid-Tier Department Stores, Specialty Stores, Discounters and Mass Merchants. No customer is too big or too small for Gourmet Home. Our private label programs consist of many of the top retailers in the Home industry. Our vertical operations are broad, offering a wide range of selections in almost every category. Gourmet Home designs, manufactures and delivers home products from basic core items to the latest trends. Responsibilities: • Leverage an exceptional understanding of fashion and current trends to guide product development., • Previous experience in product development is essential., • Build and implement product lines that align with the company’s vision and brand identity., • Collaborate with senior management to develop product plans and strategic roadmaps., • Lead product managers while coordinating with design, production, and other cross-functional teams., • Incorporate customer feedback and insights from in-house teams to shape product strategy and expand market reach., • Ensure timely and accurate product launches and releases., • Make innovative recommendations to broaden the product range and enhance brand vision., • Conduct competitive analysis and understand customer needs by market., • Prepare comprehensive information for line reviews., • Plan seasonal product lines collaboratively with the team and oversee vendor relationships overseas from inception to completion. Qualifications: • Proven experience as a Product Manager or in a similar role., • Expertise in product lifecycle management., • Strong analytical skills and proficiency in retail mathematics., • Demonstrated organizational and leadership abilities., • A keen sense of fashion and capability in trend forecasting., • Exceptional communication skills, both verbal and written., • Strong organizational and problem-solving skills., • Proficiency in Excel and other relevant tools., • Ability to thrive in a fast-paced environment while managing multiple responsibilities with attention to detail. BENEFITS: • Health Insurance, • 40lK, • Paid Time Off (vacation, sick leave, and holidays) Salary range $100,000 - $130,000 per year based on individual experience and qualifications

Gourmet Home Products is a cutting-edge design house and a leading manufacturer of Houseware products, distinguished in the home industry as a company of quality, flexibility, and creativity since 2010. We specialize in Private Label business and carry a full line of our own stock merchandise. We work with many retailers nationwide serving all channels of distribution including Mid-Tier Department Stores, Specialty Stores, Discounters and Mass Merchants. No customer is too big or too small for Gourmet Home. Our private label programs consist of many of the top retailers in the Home industry. Our vertical operations are broad, offering a wide range of selections in almost every category. Gourmet Home designs, manufactures and delivers home products from basic core items to the latest trends. Responsibilities: • Basic knowledge of production process with overseas factories., • Work collaboratively with the Product Manager to deliver product assortments and strategies for customers and the company., • Daily follow ups with our overseas offices/suppliers to organize, track and maintain the accurate status of each product through the phases of development, • Sample follow up - Manage samples including request samples from vendors, maintain sample tracking chart and coordinate sample pass off to Manager., • Cost comparison sheet/land quotes - Assist in creating/updating costing sheets for projects as directed from manager., • Update master sheet/save catalog/quotes - Maintain and updating Production Manager charts/sheets in excel and folders, • Work collaboratively with design team to assure suppliers send packaging dielines, • Preparation of any presentations for meetings in conjunction with Product Manager including ordering supplies, making presentations, packing boxes and merchandising showroom, • Assist in market research with competitive shops & analysis., • Assist in maintaining showroom/Top rooms/samples etc., • Complete business recaps with direction from the Head of Production., • Understand the product line to make position easily understandable., • Requirements:, • Strong analytical ability and retail math acumen, • Excellent written and verbal communication, • Strong organizational and problem-solving skills, • Proficient in Microsoft Office, • Ability to work in a fast-paced environment, multi-task and maintain attention to detail The salary range for this position is $65,000 to $85,000 annually, contingent upon experience and expertise.

- 3 days a week in NYC (Manhattan) Senior Manager, S&OP & Analytics - CPG eCommerce Industry Join a dynamic eCommerce brand as a Senior Manager, S&OP & Analytics where you'll lead the full S&OP function and strategy (Demand Planning, Inventory Planning, S&OP Strategy, and S&OP Analytics). This high-impact role sits at the intersection of operations, finance, and merchandising - acting as a trusted advisor to senior leadership and orchestrating the evolution of our planning capabilities. In this role, you will oversee executive-level planning deliverables, lead a high-performing analytics team, champion digital transformation initiatives, and drive the integration of AI/ML capabilities into our planning processes. This is a leadership role where you'll oversee a team of 3. Key Responsibilities Strategic Planning & Forecasting • Lead Demand and Inventory Fulfilment Planning within the S&OP (Sales & Operations Planning) process across departments, integrating data driven drivers and business insights into cohesive business strategies, • Develop rolling forecasts (weekly, monthly, quarterly) using advanced statistical methods and AI/ML models to achieve >85% forecast accuracy, • Design scenario planning frameworks for supply chain disruptions, incorporating risk assessments and mitigation strategies, • Partner cross-functionally with merchandising, finance, operations, manufacturing, and commercial teams to align business plans with revenue targets and margin goals, • Lead inventory optimization strategies balancing service levels with working capital efficiency across our global distribution network, • Manage seasonal collection planning and limited edition releases unique to luxury markets Advanced Analytics & Business Intelligence • Translate complex data into executive-ready insights, delivering strategic recommendations to C-suite leadership, • Build and maintain real-time dashboards tracking KPIs across sales performance, inventory health, forecast accuracy, and operational metrics, • Implement predictive analytics for demand sensing, customer behavior modeling, and trend identification, • Lead competitive intelligence analysis and market trend monitoring to inform strategic planning, • Develop pricing and promotional effectiveness models in collaboration with commercial teams, • Champion data governance standards and ensure data quality across planning systems Digital Transformation & Technology Leadership • Drive AI/ML integration into planning processes, serving as orchestrator of human-AI collaborative workflows, • Lead technology selection and implementation projects for planning systems (SAP IBP, Anaplan, o9, JDA/Blue Yonder), • Partner with IT and Engineering teams to automate reporting and scale data infrastructure (Snowflake, Tableau, Power BI), • Champion transition from manual Excel-based processes to integrated, cloud-based planning platforms, • Develop and monitor AI model performance, ensuring continuous improvement and value realization, • Build organizational capabilities in digital tools and advanced analytics methodologies Cross-Functional Leadership & Stakeholder Management • Serve as primary planning liaison to executive leadership, presenting monthly business reviews and strategic recommendations, • Consolidate inputs from planning, merchandising, finance, and operations into unified strategic narratives, • Facilitate weekly S&OP meetings and monthly integrated business planning sessions, • Manage relationships with key technology vendors and external partners, • Drive change management initiatives supporting digital transformation and process optimization Team Development & Organizational Capability Building • Lead and develop a team of 2-3 professionals including demand planners, supply planners, business analysts, and data scientists, • Set clear OKRs, drive execution of high-impact projects, and foster culture of continuous learning, • Develop team capabilities in AI/ML tools, statistical modeling, and advanced planning methodologies, • Support career development through mentoring, cross-training, and stretch assignments, • Build succession planning pipeline for critical planning roles Risk Management & Business Continuity • Develop multi-scenario contingency plans for supply chain disruptions, • Lead crisis response planning and execution during disruptions, • Implement early warning systems for demand volatility and supply constraints Innovation & Continuous Improvement • Identify opportunities to enhance forecast accuracy through emerging technologies, • Improving planning cycle time, • Deploy strategic evolution of KPIs and performance management frameworks Requirements • Bachelor's degree in Business, Finance, Engineering, Supply Chain, Operations Research, or Analytics, • 7-12+ years experience in S&OP (must have both Demand Planning & Supply/Inventory Planning experience), • 2 years in leadership roles with 2+ direct reports, • Preferred industry experience in eCommerce, Consumer Goods, FMCG, Retail, etc., • Demonstrated success in S&OP process leadership and cross-functional program management, • Track record of digital transformation initiatives and technology implementations, • MBA or relevant Master's degree preferred, • APICS/ASCM certification (CPIM, CSCP) strongly preferred, • Additional certifications in data science, project management (PMP), or Lean Six Sigma valued Technical Competencies • Must have SQL, • R or Python - Preferred, • Advanced Excel modeling including VBA, complex formulas, and large dataset manipulation, • Statistical software proficiency: R, Python, or SAS for predictive modeling preferred, • BI/Visualization tools: Tableau, Power BI, Looker, or similar platforms, • Planning systems: Experience with SAP IBP, Anaplan, o9, JDA/Blue Yonder, or similar, • Database skills: experience with SQL, Snowflake, BigQuery, or similar preferred, • AI/ML understanding: Familiarity with machine learning concepts and applications in planning Hybrid Schedule: • 3 days per week in office in Manhattan office Compensation: • $150k-$160k base salary + cash bonus and flexible for the perfect candidate

About us Zara offers the latest fashion trends for all. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person. Purpose The Security Manager – Field Operations supports the protection of company assets, including employees, customers, facilities, and merchandise across Zara USA operations. This role is responsible for implementing security strategies, managing security vendors, supporting investigations, and strengthening loss prevention practices across stores, distribution centers, and corporate locations. Working closely with retail operations, corporate teams, and external partners, the Security & Loss Prevention Manager plays a key role in maintaining a safe and secure environment while reducing operational risks. Key Responsibilities Security Operations & Asset Protection -Support the implementation of security and loss prevention policies and procedures across Zara USA locations, including retail stores, warehouses, and corporate offices. -Coordinate security operations to ensure the protection of employees, customers, facilities, and merchandise. -Conduct security-focused store visits to assess compliance with company standards and identify operational risks. Loss Prevention Strategy -Support the implementation of loss prevention initiatives aimed at reducing theft, fraud, and inventory shrinkage. -Monitor loss trends and collaborate with internal teams to develop preventive measures aligned with national retail crime trends. -Assist in investigations related to operational discrepancies, theft, and other security incidents. Security Systems & Technology -Monitor and manage surveillance systems, alarm systems, and access control technologies across company locations. -Ensure security systems are properly maintained and functioning effectively in collaboration with external providers. -Support the review and analysis of CCTV footage and other security data during investigations. Vendor & Security Service Management -Coordinate with external security agencies and service providers responsible for store and facility protection. -Monitor vendor performance and ensure services meet company security standards. -Support security planning for store openings, refurbishments, and operational projects. Scope -Support security operations across retail stores, distribution centers, and corporate facilities throughout the United States. -Work closely with store leadership, operations teams, corporate departments, and external partners to maintain a safe and secure operating environment. -Manage and coordinate external security vendors and guarding services across multiple locations. -Contribute to the implementation of security initiatives and loss prevention strategies within a large multi-site retail environment. Incident & Crisis Management -Respond to security incidents, emergencies, and operational disruptions, ensuring appropriate actions are taken. -Support crisis management and emergency response planning, including evacuation procedures and threat response. -Coordinate with relevant teams to ensure effective incident resolution and reporting. External Relations -Develop and maintain professional relationships with law enforcement agencies, emergency services, and local authorities. -Support collaboration with external partners to enhance crime prevention and security awareness. Training & Team Development -Support the development of the loss prevention and security culture across the organization. -Provide guidance, training, and mentorship to security personnel and internal teams. -Assist in promoting security awareness programs across the business. Compliance & Ethical Oversight -Ensure security operations are conducted in accordance with company policies, legal requirements, and ethical standards. -Maintain a high level of integrity, confidentiality, and professionalism when handling sensitive information. Qualifications -Experience in corporate security, loss prevention, or retail risk management -Knowledge of security systems including CCTV, alarms, and access control -Experience coordinating security vendors or guarding services -Strong investigative, analytical, and problem-solving skills -Excellent communication and collaboration abilities Preferred -Bachelor’s degree in Security Management, Criminal Justice, Business Administration, or related field -Experience in multi-site retail environments Core Competencies -Security Risk Assessment -Loss Prevention Strategy -Incident Investigation -Vendor Management -Crisis Management -Team Leadership -Cross-functional Collaboration Annual compensation range: $150,000 - $170,000+discretionary bonus • Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and applicable laws. Zara USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws. EOE/DFW

ABOUT US At STAFFED INC., we're not just a staffing agency; we're architects of meaningful, lasting connections. Headquartered in the pulsating heart of New York City, our work stretches across the nation, pairing the world's leading brands with incredibly diverse talent. We specialize in temp staffing and temp-to-perm/perm recruiting within the experiential marketing, events, hotels, hospitality, catering, venues, fashion, retail, and luxury sectors. This is where opportunity meets community, and it's all orchestrated with polished professionalism. ROLE SUMMARY As the Senior Sales & Account Manager at STAFFED INC., you’ll play a key role in driving growth and delivering best-in-class staffing solutions across the hospitality and events industries. This position is designed for a strategic, people-first professional who thrives in a fast-paced environment and has a proven track record in sales, client service, and project execution. You will co-lead the full sales lifecycle—from prospecting and pitching to closing and nurturing long-term client partnerships—while managing staffing logistics for high-profile events and activations. You’ll serve as a trusted advisor to clients, a collaborator across internal teams, and a champion of our brand promise: to build meaningful, lasting connections between top-tier talent and world-class experiences. This role is ideal for a high-performing relationship builder who understands that success is measured not only by revenue, but by service, trust, and the quality of every placement. JOB RESPONSIBILITIES Sales & New Business Management • Oversee the entire sales process, from prospecting clients to closing deals and growing revenue., • Develop and implement strategies for identifying, qualifying, and converting leads through outbound outreach, referrals, partnerships, and marketing support., • Champion accurate and consistent CRM usage to ensure visibility into outreach, conversion rates, and customer journey progress., • Foster long-term relationships with clients and partners, focusing on client retention and satisfaction., • Partner with the Sales Department to identify and strategize on new business opportunities., • Lead the creation of compelling client proposals and pitch materials in collaboration with marketing and leadership., • Establish, monitor, and report on quarterly and annual sales goals; proactively adjust strategies to ensure targets are met or exceeded., • Attend networking and industry events to build relationships, promote the company’s services, and identify new business opportunities., • Act as the main contact for incoming client RFPs to understand their needs, budget, and scope., • Create and present estimates for client approval, communicating any pricing changes throughout the project lifecycle., • Oversee the entire project lifecycle, from initial client request to event logistics to post-event follow-up., • Negotiate and manage client contracts, ensuring alignment with business objectives and profitability., • Serve as the escalation point, swiftly addressing any last-minute changes, cancellations, or staffing-related challenges., • Manage event staffing logistics from planning to execution: pre-event, onsite, and post-event in collaboration with the company’s Talent Managers., • Ensure all client events are adequately staffed and lead post-event reviews with clients and internal teams to gather feedback, capture lessons learned, and propose service improvements., • Review and ensure accuracy in managing estimates, invoices, accounts receivables, and expense reports., • Create seamless transition plans between Sales and Account Management/Recruitment teams to ensure accurate project fulfillment and client satisfaction., • Provide mentorship and guidance to junior team members across sales, accounts, and recruitment, fostering growth and professional development., • Collaborate cross-functionally with Account Operations, Sales, Talent, and Recruitment teams to ensure seamless execution and high-level client service., • Promote a collaborative team environment focused on accountability, communication, and continuous improvement., • Lead training efforts by helping to shape onboarding, best practices, and documentation for internal sales and account team processes., • Lead by example, embodying STAFFED INC.’s values of professionalism, partnership, and purpose-driven service., • Support the Director of Account Operations in cultivating a high-performing, engaged team culture. QUALIFICATIONS • 5+ years of professional experience in sales, account management, or client services within agency, staffing, hospitality, experiential marketing, fashion, retail, or events., • Availability, flexibility, and willingness to attend client meetings, onsite activations, and industry/networking events across the US as needed., • Ability to seamlessly manage multiple high-volume projects and client accounts, including budgets and revenue goals upwards of $1M+., • Proven Leadership Experience: Demonstrated ability to mentor and guide junior team members while fostering collaboration across sales, operations, recruitment, and talent functions., • Strategic Sales & Business Development: Expertise in developing and implementing proactive outreach, upsell, and cross-sell strategies to secure new business and expand existing accounts., • Financial Acumen: Strong understanding of estimates, invoicing, account profitability, and cost management related to staffing and events., • Client Relationship Management: Track record of building long-term partnerships and serving as a main point of contact to high level stakeholders., • Negotiation & Contract Management: Skilled in negotiating contracts, closing deals, and ensuring profitability while maintaining client satisfaction., • Tech-Savvy: Proficiency in CRM systems (HubSpot preferred), Microsoft Office/Google Workspace, and ability to adopt new sales and staffing platforms with ease., • Communication & Presentation Skills: Excellent written and verbal communication, with the ability to create compelling proposals, deliver impactful client presentations, and manage escalations with professionalism., • Entrepreneurial Mindset: Self-starter with strong problem-solving skills, adaptability in fast-paced environments, and a people-first approach to driving results. BENEFITS • STAFFED INC. Sales Commission Structure, • Comprehensive Healthcare Benefits (Medical, Dental, & Vision, Health Care FSA, • Commuter benefits, • Paid Time Off (PTO), • Hybrid (Remote + In-Office) Work Schedule DISCLAIMER The duties and responsibilities described in this job description are not a comprehensive list. Additional tasks not listed above may be assigned, and the scope of the job may change as necessitated by business demands. While STAFFED INC. appreciates all applicants, only those qualified will be contacted. We thank you for your interest and look forward to connecting with you!

Logistics Job Title: Marketing Influencer Manager Location: Hoboken NJ 5x a week Onsite Pay Range: $38-$45 Duration: 6 month contract (potential extensions) Required Skills & Experience • 5–7 years of experience (Senior Manager level may consider 3–5 years with strong hands-on execution) • Proven experience running influencer or creator-led campaigns end to end • Background on the brand or platform side (not agency-only) • Experience working with: ○ Influencer / affiliate platforms (e.g., LTK, YouTube Shopping) ○ Performance-based creator programs Strong operational mindset with the ability to execute, not just strategize Job Description Insight Global's retail client is seeking a hands‑on Manager or Senior Manager of Influencer Operations to support execution across their social commerce platform, enabling creators to monetize content by linking the client's products. This role sits on the team working directly with creators and influencers and will focus on onboarding creators, helping them make their first sale, activating them in campaigns, and managing the full creator lifecycle from casting and content review through performance reporting. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

Location: Edit New York | Upper East Side, NYC Type: Full Time About the Role We are seeking a polished and intuitive Senior Stylist / Assistant Manager to join our team. This role requires a strong foundation in women’s luxury fashion, paired with a deep commitment to cultivating meaningful, one-on-one client relationships through thoughtful, personalized styling. The ideal candidate thrives in a multi-brand, full-wardrobing environment and maintains an established client book. They bring a refined point of view to styling, exceptional interpersonal skills, and a natural sense of leadership. Above all, they operate with discretion, integrity, and a commitment to building long-term client trust. We foster an environment grounded in integrity, where the client is always the priority. Our approach is centered on delivering a highly personalized, elevated experience that feels both exceptional and unparalleled. Key Responsibilities • Lead by example in delivering a seamless, elevated client experience, • Drive sales performance through client development, outreach, and wardrobing, • Support daily operations while maintaining impeccable visual and service standards, • Act as a leader on the floor—motivating, guiding, and supporting the team, • Oversee and contribute to client outreach, in-store events, and community-building initiatives, • Collaborate on social media content and marketing efforts to drive engagement, • 5+ years of experience in women’s luxury retail or a client-focused environment, • Proven ability to build, maintain, and grow a loyal client book, • Strong leadership presence with sound judgment and decision-making skills, • Exceptional communication and interpersonal skills, • Passionate about luxury fashion, styling, and delivering an exceptional, unparalleled client experience, • High level of professionalism, discretion, and accountability, • Weekend availability required

Finance Manager Location: New York, NY (HYBRID) Employment Type: Full-Time Fashion & Retail Industry Finance Experience is a MUST HAVE A fast-growing, European international fashion and retail group is seeking a hands-on, detail-oriented US Administration & Finance Manager to support its US Head Office. This role is ideal for someone who thrives in an operational environment, enjoys working cross-functionally, and is motivated by keeping processes organized, compliant, and running efficiently in a dynamic setting. About the Role Reporting to the President, Americas (with a dotted line to the global CFO), you will oversee day-to-day administrative and finance-related operations. You will provide first-level financial controlling support, coordinate with global stakeholders, and ensure smooth office management for the US organization. Key Responsibilities • Provide first-level controlling support to local leadership for store and office expenses., • Track, review, and follow up on invoices and expense documentation., • Support invoice processing and payment coordination in collaboration with the central Finance team., • Assist with cost tracking, sales planning, forecasting, and budget follow-ups as needed., • Under direction of Group Accounting, manage US entity tax obligations (filings, documentation, and communications with authorities)., • Handle day-to-day banking operations under the supervision of Group Treasury., • Act as a key point of contact between the US Head Office, Finance, HR, and global teams., • Support audits, tax-related requests, and compliance documentation across regions., • Ensure administrative and finance processes align with internal policies and local regulations., • Maintain accurate records and documentation for administrative and finance activities., • Prepare reports, summaries, and reconciliations for local leadership and global Finance., • Support month-end activities and ad-hoc operational/finance-related projects., • Oversee business compliance for retail and commercial operations (legal docs, insurance, permits, business plans)., • Manage day-to-day operations of the US Head Office, including mail handling and vendor coordination., • Maintain office supplies, records, and general administrative documentation., • Bachelor’s degree in Business Administration, Finance, Accounting, Operations, or a related field., • 5+ years of experience in an administrative, finance, or operations support role., • Experience in a corporate or multi-entity environment is a plus., • Exposure to payroll, invoicing, expense management, or basic controlling is preferred., • Strong organizational skills with high attention to detail., • Ability to handle sensitive and confidential information with discretion., • Proactive, reliable, and able to work independently., • Comfortable in a fast-paced, operational environment., • Strong communication and stakeholder management skills., • Proficiency in Excel and Google Workspace; experience with finance or ERP systems is a plus., • Fluency in English; additional languages are a plus.

Position Summary: The Stores & Canada Planner will serve as the expert for company performance. They will be responsible for creating store level reporting and analytics to provide a clear view of performance by door and aggregated performance by store cluster/region/climate. They will collaborate with cross-functional teams including finance, merchandising, visual merchandising, operations, and real estate to develop and implement store plans that align with company goals and strategies. The store planner will hindsight in-season performance to help shape pre-season plans. They will be responsible for overseeing the Canada Business across all brands (sales, KPI and inventory projections for both in-season and pre-season planning). The Manager is responsible for tracking trends on a day-to-day basis and working collaboratively with key stakeholders such as Marketing, Finance, Merchandise Planning and Merchandising to drive the business and mitigate risks. Key Accountabilities: Store Planning (80%): • Develop Sales, Margin and KPI plans by store through a multiple lens approach (comp, builds, penetration, percent of average, etc.), incorporating field feedback, trends and go-forward strategies, • Identify trends/risks/opportunities at store level. Make recommendations and recap business accurately to support store performance. Assess and proactively communicate any potential impact to topline sales., • Report out on key drivers in actuals vs plan by store/region/volume grade/climate/district. Proactively identify any action steps needed (e.g. channel change, price action, allocate more inventory)., • Hindsight relationship between sales and inventory at the store/district/region/season code levels. Liaise with Inventory Planning on any key takeaways to impact future allocations., • Identify regional product preferences to recommend customized assortment by region based on weather or other factors. Liaise with MBA and Inventory Planning team., • Calendarize significant historical weather/holidays impact to understand trend and plan into appropriately, • Identify risk and opportunities based on promotional offers and recommend strategies that will help drive financial results (e.g. store coupon performance), • Manage and maintain excel based store planning tools to ensure accurate and efficient planning processes., • Create daily sales and KPI plans by state for Ecom and Stores that tie back to the Tax-Free Calendar, • Liaise with Finance/Real Estate teams to understand and incorporate impact to plans from future/potential store openings, closures and relocations. Demonstrate ability to handle sensitive and confidential information., • Project out by store returns and report on Gross Sales to understand the true health of the business and understand impact of returns by Brand., • Analyze by store impact of BOSS on Sales and KPIs, • Be the analytical partner to Stores leadership, Field Ops and Labor planning. Support decision making with reporting/data., • Perform Ad Hoc/ “What If” scenario projects as business needs dictate Canada Planning (20%): • Manage topline sales and KPIs for Canada Store s& Ecom by day based on current trends, planned marketing strategy and latest promotional calendar., • Present performance vs. target analysis on a weekly basis to planning leadership to ensure comprehensive understanding of key business drivers as well as identify future risks and opportunities., • Manage inventory levels in Canada by closely monitoring and reporting on season code sales and inventory levels vs. targets and vs. history., • Recommend sales and KPI forecast scenarios which identify potential what-ifs and help to determine the optimal sales and GM% targets to maximize profitability and inventory efficiency. Education and Experience: • 5+ years of experience in Retail Planning and Analysis, with specific background in store planning, • Bachelor’s degree Skills and Behaviors: • Expertise in retail math with strong analytical skills (advanced Excel), • Ability to “start from scratch” and work through new tools, processes, etc., • Comfortable speaking to finance and non-finance teams, as well as executive level audience, • Ability to manage multiple projects from start to finish with minimum oversight, while still maintaining strong attention to detail, • Experience and comfortable working with large datasets and complex spreadsheets, • Entrepreneurial mind-set. Solution oriented/creative problem-solving skills., • Proactively identify key themes to analyze and further drive the business, • Sense of urgency and team player, • Good organization and workload prioritization skills/ detail-orientation and accuracy Details: • Full time role located in Secaucus, New Jersey, • Hybrid work model includes in-office days on Monday, Tuesday, and Thursday., • Health, Vision & Dental Insurance for full-time employees, • 401K with employer match program, • Generous employee discount

Job Summary: As part of our retail team, the East Coast Regional Manager is responsible for developing extraordinary Store Managers, creating great customer experience and impacting growth across Longchamp Boutiques through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding and passion for luxury goods and fashion. You will oversee retail store operations of a given district/region to maximize sales and profitability, define strategies to drive retail store sales, manage leaders in the day-to-day performance of their jobs and develop diverse teams that know their markets, communities and customers. Must be comfortable travelling approximately 70% of the time on the East Coast. Essential Duties & Responsibilities: • Lead management initiatives across the region including new store openings, remodels, closures, systems implementations, and organizational changes., • Maintain awareness of market trends in the retail industry. Understand forthcoming customer initiatives and monitor what local competitors are doing; initiate changes to improve the business when needed., • Drive consistent execution of brand standards, luxury service rituals, and visual guidelines across all locations, ensuring brand integrity and excellence at every customer touchpoint., • Manage the daily retail operations. Plan and implement all Retail activities to maximize sales., • Achieve the company targets in areas of net sales, budget, cost, stock and personnel., • Proactively identify underperforming locations and develop targeted action plans to improve sales performance, customer experience, and operational efficiency., • Responsible for sales, business planning, product presentation, VM, stock control, sales service, POS operations, POS promotions/marketing, operational marketing, POS upkeep and team motivation., • Development of individual and POS retail skills base, which includes understanding of POS system, reporting., • Ensure all teams have clear measurable goals & objectives (KPIs)., • Monitor store schedules and ensure they are made in line with business needs, • Ensure weekly reports are duly completed by stores. In addition, for concessions specifically, monitor reconciliation report to track performance., • Ensure Clienteling (CRM) becomes a key focus in each store, driving client opt-in, clienteling conversion and customer retention., • Ensure all training is documented, time lined and followed up., • Promote Train the Trainer culture within area., • Action yearly Manager performance reviews., • Interview, hire, and train new employees in collaboration with HR, VP/Managing Director of Retail and Retail Trainer., • Ensure compliance with all company policies, labor laws, safety standards, and loss prevention practices across the region., • Partner with HR to address employee relations matters, performance management, coaching, corrective action, and retention strategies., • Complete new hire paperwork, orientation, and collaborate with HR., • Ensure adherence to company E-Training programs., • Compile competitor information upon request., • Implementation of travel plan in liaison with VP/Managing Director of Retail., • Ad hoc duties defined by the VP/Managing Director of Retail. Requirements Minimum Requirements: • BA degree in business or a related degree or equivalent work experience & education., • 5+ years of luxury retail experience managing multi-site stores, departments or units, P&L, inventory, operations and customer service., • 5+ years of management experience leading at least a team of 6 or more, including training and coaching, with strong leadership and communication skills., • 3+ years of experience in a customer service-oriented role desired., • Experience in a multi-unit environment, knowledge of retail or hospitality industry operations and financial reporting., • Experience partnering with department store concessions and/or multi-channel retail formats preferred., • Strong planning, organizational, interpersonal and problem-solving skills., • Proven experience managing store openings, remodels, and/or expansions within a luxury or premium retail environment., • Ability to work full-time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/or holidays., • Experienced in coaching, employee engagement, leadership and soft skills training., • Ability to influence and lead senior store leaders through change, ambiguity, and growth., • Proficiency in retail reporting tools, KPI dashboards, and CRM/clienteling platforms. Knowledge, Skills and Abilities: • Understand the Longchamp brand and have true passion for the clients and product assortment., • Be a team player who values a collaborative environment., • Possess a “client first” service mentality., • Have strong sales and client experience, particularly in the luxury market., • Demonstrate strong business acumen and ability to interpret data., • Can demonstrate proven success in meeting sales goals and achieving KPI’s., • Have a strong sense of integrity and an ability to lead by example., • Extensive knowledge of retail and the operational processes., • Capable of resolving escalated issues and the ability to collaborate when necessary., • Strong executive presence with the ability to communicate effectively with senior leadership, store teams, and external partners., • Flexibility to travel extensively and adapt to changing business needs across the East Coast region. (Connecticut, Delaware, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Virginia) Physical Demands & Working Conditions: • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.?, • Travel is required approximately 70% of the time. Benefits Offered: • Medical Insurance, • 401(k) with Company Match, • Company-Paid Life Insurance, • Supplemental Life Insurance, • Accident Insurance, • Company-Paid Short-Term and Long-Term Disability Insurance, • Maternity and Paternity Leave, • Pet Insurance, • Flexible Spending Account (FSA), • Employee Assistance Program (EAP), • Gym Membership Reimbursement Salary Description $140,000 - $160,000, plus bonus

Who we are Chelsea Cannabis Co. is a CAURD-licensed adult-use cannabis dispensary in Chelsea, Manhattan. We opened in early 2025 and grew 258% in our first year by doing things most dispensaries are not doing: curating product with genuine taste, building a real community, and competing on relationship rather than price in a market that rewards the stores people actually want to come back to. We are open until 2am. This is a late-night, high-volume, fast-moving environment. The right person for this role will find that energizing, not exhausting. THE ROLE The Floor Manager is the operational backbone of the store. This is not an administrative role. What owning the floor actually means It means you walk in and the staff calibrates. Not because they are afraid of you but because they know you will notice, you will care, and you will say something specific and useful rather than something vague and forgettable. It means a customer escalation gets handled before the GM hears about it. It means the closing checklist gets done correctly because the standard is yours, not just something posted on a wall. It means a new budtender gets a redirect in thirty seconds between customers rather than a twenty-minute debrief at the end of a shift. You are the person in the room when the GM is not. The store should run the same way whether the GM is present or not. That is the job. WHAT YOU WILL DO Day-to-day floor operations • Own real-time enforcement of SOPs and operational standards across every shift you run, • Serve as the first escalation point for staff questions, customer issues, and operational problems, • Monitor budtender performance in the moment and deliver immediate, specific feedback, • Manage shift flow, pacing, and floor positioning for maximum efficiency and customer experience, • Ensure opening and closing procedures are executed completely and correctly every time, • Maintain compliance standards throughout every shift — cannabis retail has zero tolerance for shortcuts Staff development • Coach budtenders using specific behavioral feedback, not generic encouragement, • Identify individual performance gaps and work with the GM to address them systematically, • Model the standard you are enforcing — the floor reflects your behavior, not just your instructions, • Support onboarding of new staff by demonstrating how the store actually operates, not how it is supposed to operate on paper Operational integrity • Track register variance, cash handling procedures, and end-of-shift reconciliation with precision, • Flag inventory discrepancies, product issues, or compliance concerns immediately rather than hoping someone else notices, • Coordinate with the GM on scheduling, coverage decisions, and staffing adjustments, • Support delivery coordination when needed, ensuring order accuracy before anything leaves the store WHO WE ARE LOOKING FOR You communicate concisely and on purpose You can say what needs to be said in the time available to say it. A coaching moment between customers is thirty seconds. A de-escalation with a difficult customer is two minutes. A shift briefing is five. You do not over-explain, you do not soften things into uselessness, and you do not mistake length for thoroughness. You read the room before you speak and you stop when you are done. You have genuine self-awareness You know how you land with people. You know when a conversation went well and when it did not. You adjust. You can receive feedback without becoming defensive and you can give it without becoming cruel. You have a realistic sense of your own strengths and your own edges, and you do not confuse confidence with competence. You think about the specific situation in front of you, not the generic version of it Chelsea Cannabis Co. is not a generic dispensary and Chelsea, Manhattan is not a generic neighborhood.We need someone who looks at what is actually in front of them and figures out what that specific situation requires, not someone who applies the same playbook regardless of context. Curiosity and the ability to form an original read on a situation matter as much as technical knowledge. You hold the standard without alienating the people who meet it You earn authority through demonstrated competence and consistent behavior, not through title or volume. You can hold a high performer to a standard they find fair because you apply it to yourself first. You are comfortable in a fast, unstructured, late-night environment We close at midnight on slower nights and 2am on the weekend. The energy at 11pm on a Friday is different from the energy at noon on a Tuesday and both require management. You do not need an office, a fixed schedule, or someone checking in on you to stay sharp. You manage your own energy and you show up the same way regardless of the hour. EXPERIENCE WE VALUE We care more about how you think and how you operate than about where you have been. That said, the following backgrounds tend to produce the specific capabilities we need. • Cannabis retail management — you have run a floor, held staff accountable, and managed the compliance requirements of a licensed operation. Direct experience matters here., • High-volume food and beverage management — bar management, restaurant floor management, or hospitality operations where you were responsible for team performance under pressure translate directly to this environment., • Retail management in a fast-moving, customer-facing environment where you owned standards rather than just observed them. We are less interested in: • Titles without demonstrated responsibility. Tell us what you actually did, not what your title was., • Long resumes with broad skill lists. We will ask you to walk us through a specific situation you managed and how you handled it. That conversation matters more than anything on paper. SCHEDULE AND COMPENSATION This is a full-time role. Shifts are five days per week and include evenings and weekends. We are open until 2am. Coverage of late-night and weekend shifts is a core expectation of the role, not an exception. Compensation is competitive for the NYC cannabis market and reflects the scope of the role. It will be discussed in the interview process and determined based on experience and fit. HOW TO APPLY Send a resume and a brief note — not a cover letter, a note — that answers two questions: what specifically draws you to this role at this store, and describe a situation where you had to hold a standard with someone who was already performing well. How did you approach it and what happened? We will not respond to applications that do not answer both questions. Not because we are trying to be difficult but because both questions reveal something the resume cannot: whether you have thought specifically about us, and whether you have actual behavioral experience to draw from. Generic answers to either question tell us what we need to know. If your application stands out, you will hear from us within three business days. The interview process is direct and fast. We are not looking for a long process. We are looking for the right person.

The Shipping and Receiving Manager is accountable for the end-to-end management of all inbound and returned goods for the store and stock received from third-party warehouses. The role ensures accurate receiving, effective team leadership, strong control of returns to vendor (RTVs), and smooth coordination across internal and external stakeholders. Strong organization, people management, and operational discipline are critical to success in this role. This role plays a critical part in stock integrity, loss prevention, vendor compliance, and smooth downstream operations across warehouse, back-of-house, and sales floor teams. Key Responsibilities Receiving & Inbound Operations : · Oversee all receiving bay activities for wholesale, consignment, drop-ship, and inter-warehouse stock. · Manage receipt of goods delivered directly from vendors as well as stock transferred from third-party warehouses. · Ensure deliveries are received within agreed time windows and prioritized according to business needs. · Oversee unloading, counting, inspection, and segregation of goods by department, brand, or destination. · Ensure timely movement of stock to warehouse, back-of-house, or shop floor to avoid operational delays. · Ensure goods are received in line with purchase orders, delivery notes, and system records. · Ensure damage goods are documented and stored correctly Returns to Vendor (RTVs) : · Manage the full RTV process, including identification, documentation, system processing, and physical dispatch. · Ensure RTVs are raised for damaged, incorrect, excess, or rejected merchandise in line with company policy. · Coordinate with Buying, Logistics, and vendors to ensure timely vendor acknowledgement and collection. · Maintain accurate tracking and reporting of all RTVs to ensure stock and financial integrity. System, Documentation & Stock Control : · Ensure all receipts and returns are accurately recorded in the system (ERP / merchandising system). · Validate quantities, barcodes, styles, and condition against purchase orders, transfer notes, and ASN documentation. · Investigate and escalate discrepancies, shortages, damages, or mis deliveries promptly. · Maintain clear and auditable records for all inbound and outbound stock movements. Team Leadership & Roster Management : · Lead, coach, and manage the receiving bay team to deliver consistent, high-quality performance. · Develop and manage staff rosters to align labor with delivery volumes and peak trading periods. · Ensure adequate coverage across shifts and during weekends · Train and upskill team members on SOPs, systems, health & safety, and loss prevention controls. · Set clear expectations, monitor performance, and address issues through effective leadership. Third-Party Warehouse Coordination : · Act as the key operational contact for goods received from third-party warehouses. · Ensure inter-warehouse transfers are accurately documented, received, and reconciled. · Monitor service levels and escalate recurring issues related to shortages, damages, or delays. · Support process alignment between internal operations and third-party logistics providers. Vendor & Internal Stakeholder Management : · Serve as the primary receiving bay contact for suppliers, freight forwarders, and couriers. · Coordinate closely with Buying, Planning, Logistics, and Store Operations teams. · Enforce compliance with delivery standards, packaging, labelling, and documentation requirements. Compliance, Safety & Loss Prevention : · Ensure strict adherence to health, safety, and security standards in the receiving bay. · Implement controls to prevent shrinkage, unauthorized stock movement, and procedural breaches. · Support internal and external audits and ensure corrective actions are implemented. Reporting & Continuous Improvement : · Produce regular reports on receiving volumes, discrepancies, RTVs, and pending receipts. · Identify inefficiencies and propose process improvements to enhance accuracy and throughput. · Support the rollout and ongoing adherence to receiving SOPs. Key Skills & Competencies : · Strong organizational and planning skills · Proven team leadership and people management capability · Excellent attention to detail and problem-solving ability · Confident user of ERP and stock management systems · Ability to manage multiple priorities in a fast-paced environment · Clear communicator with internal teams and external partners Experience & Qualifications : · 3–5 years’ experience in receiving, logistics, or warehouse operations (retail environment preferred) · Previous experience managing teams and rosters is essential · Experience handling RTVs and third-party warehouse coordination strongly preferred · Department store or multi-brand retail experience an advantage Printemps does not provide work authorization sponsorship for this position. Candidates must have legal authorization to work in the United States at the time of application. Printemps provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Printemps complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. Printemps is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at At Printemps, we work together with elegance, and we welcome all applicants for this position. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. You’ll experience our unique French and Luxury culture, along with our brilliant Ambassadors who will support and inspire you.

Role Overview The Licensing Operations & Product Development Manager is a cross-functional role supporting Iconix’s brand portfolio by overseeing product approvals, licensing operations, compliance processes, and day-to-day execution across licensees. This role goes beyond traditional product development, combining product and trend oversight with licensing compliance, factory and IP processes, and administrative support to ensure brands operate efficiently, compliantly, and on time. The ideal candidate is highly organized, detail-oriented, comfortable managing multiple brands simultaneously, and able to move seamlessly between strategic product discussions and hands-on execution. Product Development & Brand Compliance • Review CADs, samples, packaging, and product submissions for adherence to brand guidelines, trademarks, quality standards, and legal requirements, • Oversee product approvals across all stages of development, from initial concept through final production, • Ensure consistent branding and aesthetic execution across categories, licensees, and territories, • Manage factory processes in partnership with licensees, including factory whitelist recordals, documentation and renewals, and hologram set-ups and compliance, • Oversee product renewals and proof-of-use submissions in coordination with Legal to support trademark maintenance, • Track and maintain compliance documentation related to IP, trademarks, and licensed products, • Maintain seasonal development calendars and production timelines across licensees, • Conduct regular development check-ins and milestone reviews to ensure timelines are met, • Ensure internal teams are providing timely feedback, approvals, and support, • Oversee trend development initiatives, including managing third-party consultants, • Conduct competitive shopping and market research to identify white space and growth opportunities, • Support Brand Managers and the SVP with product-led insights tied to brand and retail strategy, • Support licensee DTC businesses as needed, including backend setup, legal coordination, and brand registry processes, • Assist with brand registrations and compliance across major 3P platforms (Amazon, Walmart.com, Target.com, etc.), • Maintain organized records of approvals, calendars, documentation, and product imagery, • Manage shared drives, Excel trackers, and databases for reporting and accessibility, • Serve as a central point of coordination across Brand, Legal, Design, Merchandising, and Licensees, • Support the SVP and Brand Managers with executional follow-ups and process management as needed Qualifications • Bachelor’s degree in Business, Marketing, Fashion, or a related field (or equivalent experience), • 5–7 years of experience in product development, licensing operations, brand management, or merchandising, • Strong understanding of licensed brand environments and multi-licensee structures, • Experience managing compliance, approvals, and operational workflows, • Highly organized with strong attention to detail and follow-through, • Familiarity with AI tools such as Copilot, ChatGPT, and Gemini, • Strong Excel skills and comfort managing trackers, calendars, and product databases, • Excellent written and verbal communication skills, • Ability to manage multiple brands and priorities in a fast-paced environment, • Proactive, solutions-oriented, and comfortable supporting senior leadership

Retail Regional Manager East Employment Type: Full-Time Salary: $140,000.00 - 165,000.00 annually Job Summary: The Retail Regional Manager East is responsible for leading a portfolio of boutiques across the Eastern region, driving sales growth, elevating customer experience, and ensuring operational excellence. This role develops and mentors Store Managers, sets and executes regional strategies, and upholds luxury brand standards across all locations. The ideal candidate brings deep experience in luxury retail, a strong client-centric mindset, and a proven ability to lead diverse, multi-unit teams. Essential Duties & Responsibilities: • Lead regional initiatives including new store openings, remodels, closures, systems implementations, and organizational changes., • Monitor market trends and competitor activity; recommend and implement changes to improve sales, service, and profitability., • Ensure consistent execution of brand standards, luxury service rituals, and visual merchandising guidelines in all locations., • Oversee daily retail operations across the region, planning and implementing activities to maximize sales and profitability., • Meet or exceed company targets in net sales, budget adherence, costs, stock management, and staffing., • Identify underperforming locations and develop targeted action plans to improve sales performance, client experience, and operational efficiency., • Oversee product presentation, visual merchandising, stock control, sales service, POS operations, promotions/marketing, and store upkeep., • Develop the retail skills of store teams, including POS system use, reporting, and operational best practices., • Set clear, measurable goals and KPIs for stores and monitor performance regularly., • Review and approve store schedules to align with business needs and traffic patterns., • Ensure timely and accurate weekly reporting from all stores; for concessions, monitor reconciliation reports and track performance., • Champion clienteling and CRM in each store, driving client opt-in, conversion, and customer retention., • Ensure all training is documented, scheduled, and followed up; promote a “train the trainer” culture within the region., • Conduct annual performance reviews for Store Managers and support ongoing development plans., • Interview, hire, and train new retail employees in collaboration with HR and training partners., • Ensure compliance with company policies, labor laws, safety standards, and loss prevention practices., • Partner with HR on employee relations, performance management, coaching, corrective actions, and retention strategies., • Oversee completion of new hire paperwork, orientation, and required e-training programs., • Compile and share competitor and market intelligence as needed., • Execute and manage a travel plan for regular store visits, follow-up, and regional coverage., • BA degree in business or a related field, or equivalent combination of education and experience., • 5+ years of luxury retail experience managing multi-site stores or departments, including P&L, inventory, operations, and customer service., • 5+ years of management experience leading teams of 6 or more, including training, coaching, and performance management., • 3+ years in a customer service–oriented role., • Experience in a multi-unit environment with knowledge of retail or hospitality operations and financial reporting., • Experience working with department store concessions and/or multi-channel retail formats preferred., • Demonstrated success managing store openings, remodels, and/or expansions in a luxury or premium retail environment., • Ability to work full-time, regularly exceeding 40 hours per week, including early mornings, evenings, weekends, and holidays as needed., • Experience in coaching, employee engagement, leadership development, and soft skills training., • Proven ability to influence and lead senior store leaders through change, ambiguity, and growth., • Passion for luxury clients, products, and elevated service., • Collaborative team player with strong interpersonal skills., • Strong client-first mindset and proven luxury sales and clienteling experience., • Strong business acumen with the ability to interpret and act on financial and operational data., • Track record of meeting sales goals and achieving KPIs in a multi-unit luxury environment., • High integrity and ability to lead by example., • Extensive knowledge of retail operations and processes., • Skilled at resolving escalated issues and collaborating with cross-functional partners when needed., • Executive presence with the ability to communicate effectively with senior leadership, store teams, and external partners., • Sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects., • Role involves primarily sitting, with walking and standing required occasionally., • Travel is required approximately 70% of the time.

The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. This opportunity is based in our Madison Ave location. Responsibilities: SALES LEADERSHIP: • Assumes Manager’s role in supervising staff in absence of Store Manager and Assistant Manager, • Strives for sales excellence and results, • Ensures selling standards are met, • Works with customers and models excellent customer service and clienteling skills, • Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: • Ensure associates are trained on product knowledge, selling skills and customer service and operations, • Provides information and feedback for Sales Associates, • Team sells with Sales Associates to contribute to the development of the selling team OPERATIONAL EXCELLENCE: • Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook, • Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: • Helps execute floor-set and promotional directives, • Works as a member of the team to insure all store standards are met, • Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times, • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION/STYLING: • Represents the fashion and style of Veronica Beard, • Knowledge of current fashion trends and styles, • Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: • Ability to operate computer/cash register, • Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet, • Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: • Ability to create a quality working environment that will encourage others to develop and excel, • Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals Requirements: • Minimum of 2 years retail Store Management position/ experience in women’s apparel (or related field), • Ability to work flexible schedule including nights and weekends, • Strong verbal and communication skills (Spanish speaking is a plus), • Strong observation skills – identifying and assessing customer and employee behavior, reactions, and floor awareness, • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures The base hourly range for this role is between $19.00 and $21.00. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Company Overview Hexin Technology Inc. is a dynamic U.S. fashion company behind innovative shapewear and lifestyle brands including Shapellx, Feelingirl, and Popilush. Known for our strong presence in e-commerce and social commerce channels like TikTok, we are now taking our brands into premium and luxury fashion retail to reach new, style-conscious audiences. Position Summary We are seeking a Retail Business Development Manager – Premium & Luxury Fashion Channel to drive our expansion into high-end department stores, specialty boutiques, and curated luxury e-commerce platforms. This role will lead premium account acquisition, manage wholesale relationships, and execute strategies that maximize sell-through and elevate our brand positioning in the luxury fashion market. Key Responsibilities Luxury Retail Development • Identify and target top-tier retail partners, including department stores, concept shops, and luxury e-commerce platforms., • Present brand collections to premium buyers (e.g., Nordstrom, Saks, Bloomingdale’s, Revolve) and secure new placements., • Serve as the main point of contact for wholesale accounts, overseeing orders, pricing, reorders, and seasonal line sheets., • Track account performance, sell-through rates, and returns; develop action plans to improve results., • Partner with logistics and warehouse teams to ensure on-time, accurate deliveries., • Monitor inventory levels and coordinate timely restocks based on account needs., • Work with product, marketing, and finance teams to align wholesale and retail strategies with brand goals., • Stay ahead of luxury retail trends, competitor activity, and consumer behavior., • Deliver regular sales reports, forecasts, and business opportunity analyses. Qualifications • Bachelor’s degree in Business, Fashion Merchandising, Marketing, or a related field., • 4–6 years of experience in luxury fashion wholesale, fashion retail account management, or premium fashion brand partnerships., • Proven track record of placing brands in high-end retail environments., • Strong knowledge of wholesale pricing, margin structures, and retail calendars., • Exceptional relationship-building, negotiation, and presentation skills., • Detail-oriented with strong organizational and analytical abilities. Preferred • Established relationships with leading luxury fashion retailers and online platforms., • Experience guiding DTC brands into wholesale channels., • Familiarity with showroom operations and seasonal market schedules.

Overview The Training & Quality Manager, Customer Care will be responsible for the design, development and implementation of training programs to ensure we deliver a luxury experience to our clients and deliver on our mission to share in life’s exceptional moments. David Yurman’s growth across all our sales channels is bringing an expansion to our contact center, including new and expanded programs, specialties and technology. This position requires a proven track record in training – design, development and implementation and the ability to work independently while leading and developing direct reports and impacting the development of other team members through training and quality programs. About Us David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Led today by their son Evan, David Yurman creates timeless, yet contemporary collections for women and men defined by inspiration, innovation, consummate craftsmanship and cable – the brand’s artistic signature. David Yurman collections are available at retail stores throughout the United States, Canada, Hong Kong and France and at locations worldwide, through their exclusive authorized fine jewelry and timepiece network of retailers. Our Values At David Yurman, creativity, innovation and impeccable craftsmanship are at the core of everything we do. Fueled by the energy of our hometown, New York City, artistic passion informs each and every jewelry design. The Yurman family’s guiding vision continually defines and redefines what it means to be the preeminent American luxury jewelry brand. We are committed to responsible business and social practices and to the protection and advancement of human rights. We believe in partnering with others who share these values and understand their importance. Responsibilities: • Collaborate with Contact Center managers of Core team, Sales and Clienteling, Operations and Care and Service to identify learning needs throughout the department., • Partner with the Learning & Development team to deliver live, product-focused training experiences tailored to Customer Care., • Design, develop and implement training programs and SOPs, independently and in collaboration with intradepartmental business partners and cross functional departments., • Utilize a variety of delivery formats, including instructor-led, web-based, and blended learning, to support diverse learning styles and maximize engagement., • Review and update current training including new hire onboarding training materials., • Drive Holiday readiness through the development and continuous refinement of the Seasonal training program, ensuring consistent performance, efficiency and brand-aligned client experience during peak periods., • Lead training and communication for new product launches, business campaigns, tech updates, and process changes to ensure smooth adoption and minimal disruption to service levels., • Revamp and continuously maintain knowledgebase and other agent-facing content., • Oversee quality calibration sessions with the leadership team to ensure consistent and fair evaluation standards., • Ensure training programs and the Quality Assurance scorecard are aligned with service and brand standards, reinforcing luxury-level communication and Core Values-aligned behaviors., • Guide and align the Customer Care leadership team to deliver consistent and effective performance feedback and coaching., • Lead, support, guide, and develop the Supervisor of Training, Quality and Comms. and Quality Assurance Coordinator., • Analyze quality and service performance metrics to identify trends and root causes, partnering with Customer Care leadership to implement targeted strategies that drive measurable performance improvements. Qualifications: • Minimum 3 years of experience in Learning & Development., • Experience working in a customer contact center environment., • Understanding of contact center quality assurance scoring, calibrations and coaching., • Experience with instructional design and program design and delivery., • Previous experience delivering training or coaching., • Creative approach to training and a desire to make learning interactive., • Effective interpersonal and presentation skills., • Desire to be a change agent., • Ability to be agile and work in ambiguous environments., • Demonstrates passion and compassion for customers and team members., • A self-starter with strong prioritization, management, and organizational skills., • Enthusiastic team player with a strong sense of ownership and can-do attitude., • Bachelor's degree preferred., • Experience with luxury brand, a plus. The expected annual salary for this role is $80,000-$95,000. Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future. The Role The Store Manager is responsible for representing the brand by embodying the rag and bone culture, customer experience, and lifestyle. They are responsible for managing the operational execution of the store, ensuring exceptional customer experiences, and driving profitable top-line sales growth. Additionally, they coach and develop all associates and managers while creating an environment in which all team members are able to collaborate in order to consistently deliver best in class customer experiences. What You’ll Do • Display best-in-class customer service techniques, build customer loyalty through maintenance of clienteling standards and sales interactions. Ensure that all staff on duty are doing the same, • Demonstrate the ability to perform and train staff on all store operations tasks from register to stock room, • Ensure cash handling and register procedures are maintained and executed, • Ensure integrity of payroll procedures and store scheduling, • Delegate appropriately to ensure efficiency of store operations and to develop team members, • Coach and develop retail associates to meet store goals, • Lead the recruitment, onboarding, training and development of all staff, • Provide regular feedback, coaching and counseling on performance, • Resolve all People and employee issues in a timely and effective manner, partnering with the People Team and Field Leaders, as required, • Partner with the People Team to process new hire paperwork, status changes, departures, and all other people admin processes, • Build a candidate pipeline via networking and interviewing, • Identify, create, and manage the execution of all store business plans that drive performance results and maximizes business opportunities, • Analyze sales reports and data to determine needs of the business and partner in setting strategies to achieve goals, • Ability to build customer loyalty; grow and manage clientele, • Maintain product knowledge and ensure delivery of this information to staff, • Encourage and recognize opportunities for team selling, • Understand and exemplify the rag & bone brand philosophy and lifestyle, • Work closely with Visual Merchandising and Buying teams to advise on product assortment and displays based on customer demographics and market trends, • Consistently act within core values of rag & bone, • Model and teach store associates to support a positive client-centric environment, • Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere Rules we live by | Rules you live by • The Customer Rules – Minimum of 5 years of prior work experience in specialty retail with 3+ years in a management role, • Be a Good Human - Be original, be authentic, • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters - Be disciplined, be competitive, • Make Shit Happen Benefits • Clothing Allowance, • Generous Employee Discount, • Paid Time Off, • Medical, dental, vision and ancillary benefits, • Membership to Calm and access to other wellness benefits, • 401k, • Paid Parental Leave rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. The Keyholder reports to the Store Manager. Responsibilities: Performance: • Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved, • Be a support to execute business plans to accelerate the business forward, • Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall, • Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums), • Follow through on customer journey as required to ensure a content client, • Support the needs of the client through styling advice and suggestion with every engagement, • Support a positive work environment, • Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners, • Support performance initiatives set out by Store Management, • Support inventory functions as set out by Store Management, • Protect all company assets including cash handling, inventory etc., • Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise, • Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management, • Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures, • Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary, • Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: • At least 1+ years of experience in a retail apparel environment preferred, • Fashion enthusiasts and retail experience within women’s and men’s apparel preferred, • Ability to effectively create, manage and adhere to deadlines, • Familiar with key retail performance indicators, • Adaptable, a sense of openness, active listener, and compassionate, • Strong organizational skills, writing and communication skills, • Comfortable and savvy with computer technology and software within PC and iOS platforms, • Ability to climb ladders, • Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Company Description Scarlett Gasque is a luxury womenswear and lingerie brand designed by Chloé Rogers. Based in New York City, the brand is known for its exquisite designs and superior craftsmanship. Scarlett Gasque emphasizes elegance, quality, and an exceptional customer experience, catering to individuals who appreciate sophisticated fashion. About the job Scarlett Gasque is seeking a Store Manager for our new Meatpacking location. The Store Manager is responsible for overseeing all staff and operations as well as maintaining the overall presentation of the store at all times. In this supervisory role, the Manager inspires their team by consistently demonstrating the Scarlett Gasque core values, responsibility and teamwork. With the ultimate goal of total customer satisfaction, the Store Manager will demonstrate effective selling techniques, develop a strong client base to build sales, and achieve sales objectives. Responsibilities • Develop and lead a high-performing team that reflects the company's values, drive sales and enhance customer service., • Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching., • Maintain excellent standards and act as a product expert. Ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout., • Manage the recruitment, hiring and training process as needed. Staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals., • Oversee store systems and operations, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability. You will also maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds., • Work with Security Guard to ensure compliance and adherence to loss prevention and safety, standards and practices, and company directive., • Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals. Process information or merchandise through the computer system and POS register system., • Develop and maintain daily sales reports for Scarlett Gasque corporate team. Work directly with SVP of Sales to achieve store goals and growth., • Be flexible and occasionally perform work outside your specific role. Requirements • Minimum of 4-6 years of retail experience, including staff supervision., • High school diploma or equivalent., • Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs., • Strong verbal and written communication skills., • Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention., • Understanding of how to develop staff with experience in staffing, coaching, counseling, etc., • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Location: Midtown Manhattan (Diamond District) Pay: Starting $20–$30/hr (based on experience; salary will increase after evaluations) Schedule: Full-Time, In-Office Reports To: COO (Micky Bell) & Founder (Maksud Agadjani) About TraxNYC TraxNYC is a fast-growing luxury jewelry company in New York City, specializing in custom jewelry, high-end diamonds, luxury watches, and content-driven retail. We operate in a fast-paced environment with a young, motivated team focused on long-term growth, trust, and aligned goals. We are seeking a highly organized Executive Assistant / Operations Assistant who wants to build a serious career in business operations, administration, and executive support. Position Overview We are looking for a detail-oriented, analytical, and proactive Executive Business Operations & Strategy Assistant to support senior leadership. This person will assist in operations management, executive support, administrative organization, financial tracking, sales auditing, and project coordination. This role is ideal for someone searching for an executive-level support position within a luxury brand, jewelry company, or high-growth business, who wants hands-on involvement in day-to-day operations. Key Responsibilities Executive Assistant + Administrative Support • Manage, organize, and prioritize emails for the COO and Founder, • Handle executive communication, follow-ups, and administrative scheduling, • Maintain operational documents, Google Workspace files, and task systems Operations & Business Management • Assist in business travel planning, event coordination, jewelry show registrations, • Help organize company promotions, marketing initiatives, and internal workflow systems, • Support daily operations, deadlines, and internal communication structures Financial Tracking & Accounting Support • Help audit Amex and credit card charges, • Track recurring monthly expenses, subscriptions, and vendor payments, • Support accounting with documentation reviews and discrepancy identification, • Assist with gold scrap, dust logs, and production inventory checks Sales Auditing & KPI Oversight • Work with leadership to review sales activity, Instagram DMs, and lead management, • Audit CRM data, KPIs, and reporting accuracy in Monday.com, • Manage inbound Instagram and Facebook leads for the sales department Hiring, Staffing & HR Support • Assist with screening candidates, resume evaluation, and interview coordination, • Identify strong potential hires and provide input on culture fit and work ethic What We’re Looking For • Executive Assistant experience or strong administrative/operations background, • Highly organized, detail-oriented, and reliable, • Strong communication skills and professional presence, • Ability to manage multiple tasks in a fast-paced environment, • Tech-savvy with Google Workspace, Excel, CRM tools (Monday.com), and social media, • Comfortable reviewing communication logs, sales messages, and performance data, • Problem-solver with a no-excuses mindset, • Looking for long-term career growth Compensation & Growth • Starting rate: $20–$30/hr based on experience, • Salary will increase based on performance and contribution, • Direct training from senior leadership, • Growth paths into Operations Manager, Executive Strategy, or Business Development, • PTO + Employee jewelry discounts, • Major long-term career opportunities in a luxury brand environment Learn more about the role here: Check out our social media below Instagram: TikTok: YouTube: Facebook: Twitter/X:

Urban Revivo, a fashion brand under the FMG Group, is seeking a dynamic and commercially driven Retail Director to lead and scale our retail operations across the United States and United Kingdom. This role will be responsible for driving sales performance, optimizing store operations, and delivering a best-in-class customer experience in two key international markets. The ideal candidate brings strong experience in fast-fashion retail, a deep understanding of both US and UK consumer behaviour, and a proven ability to build and lead high-performing teams in fast-paced, growth-stage environments. Key Responsibilities • Develop and execute retail strategies for the US and UK markets, aligning with global business objectives, including store expansion, sales growth, and operational excellence., • Drive store performance through strong commercial management, including sales analysis, KPI tracking, and action planning to maximise revenue and profitability., • Oversee day-to-day retail operations (staffing, scheduling, visual merchandising, inventory management, and customer service standards)., • Partner closely with Buying and Merchandising teams to ensure product assortment, pricing, and stock flow are aligned with local market demand., • Lead store openings and support market expansion, including hiring, training, and operational setup for new locations., • Establish and implement Standard Operating Procedures (SOPs) to ensure consistency and efficiency across all stores., • Monitor competitor activity and market trends to identify opportunities and enhance competitive positioning., • Build and develop high-performing retail teams, fostering a strong performance culture and leadership pipeline., • Utilise retail systems and data tools (e.g., POS, inventory systems) to drive real-time decision-making and operational improvements., • Ensure compliance with local employment laws and regulations in both the US and UK markets. Qualifications • Bachelor’s degree in Business, Fashion, Retail Management, or a related field., • 8+ years of experience in retail operations, with at least 4-5 years in a leadership role (e.g., Retail Director, Regional Manager)., • Strong experience in fast-fashion or high-volume retail environments., • Proven track record of driving sales growth and improving store performance across multiple locations., • Solid understanding of US and/or UK retail markets, including customer behaviour and operational practices., • Experience managing multi-site, multi-cultural teams across different time zones., • Strong commercial acumen with the ability to interpret data and translate insights into actionable strategies., • Excellent leadership, communication, and stakeholder management skills., • Fluent English required; Mandarin is a plus. Nice to Have • Experience supporting new market entry or scaling retail operations in an international environment., • Familiarity with fast-fashion operating models (e.g., rapid replenishment, short product cycles)., • Experience with retail analytics tools (e.g., Power BI, Tableau).

ABOUT US Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence. THE ROLE The Client Service Regional Manager will lead the day-to-day operations of our English-language Client Service team to deliver a luxury and personalized client experience across all contact channels and client touchpoints, driving omnichannel client value and loyalty. Primary Responsibilities: • Set the example of providing effective, elevated, personalized service across multiple contact channels: email, phone, live chat, messenger, and social, • Become an expert on the Thom Browne vision, product, and policies and serve as the team’s point person for questions, support, complex client situations and mitigate escalations through a radically client-centric approach, • Monitor and analyze Voice of Client insights across tickets, calls, and chats to identify recurring client pain points and opportunities to enhance the client journey, • Identify and share opportunities to improve workflows, systems, and/or services to ensure our offerings are best in class, • Utilize cross-selling, up-selling, and promote add-on and personalization opportunities to maximize client interaction value, • Support and identify potential conversion opportunities by working across relevant teams (Private Client Advisors, E Business, Retail Stores, Wholesale Partners), • Provide team bulletins regarding new products, policies, procedures, updates, and actions, • Maintain strong working knowledge of internal systems including Salesforce Service Cloud, Shopify, SOM, ESW, and payment platforms to support operational troubleshooting and resolution, • Support Global Manager in motivating the team to achieve key business goals, including commercial target (sales), and client experience goals (service levels, client experience, client satisfaction), • Coach the team to develop and build meaningful, lasting relationships with clients, escalating to in store Sales Associates and Private Client Advisors as appropriate, providing ongoing training and development in the areas of product and brand knowledge, policy, approach, tone, and verbiage, • Identify advisor development opportunities and build structured coaching plans that improve service quality, efficiency, and luxury communication standards THE IDEAL CANDIDATE • 2+ years’ leadership experience in high-touch DTC client service, retail, hospitality, or communications, • Exceptional written, verbal/nonverbal communication, and language skills, • Highly organized, detail-oriented, and proactive, • Strong creative problem analysis and solving, • Adaptable and flexible, able to prioritize multiple tasks simultaneously in a dynamic environment, • Computer and systems fluency, experience with CRM, OMS, and other CX and e-commerce systems, • Flexibility with work schedule; weekends as required, • As this is a hybrid role, at minimum one must have access to a quiet workspace with consistent internet at a speed of ~40-100 mbps WHAT WE OFFER YOU • Competitive compensation. Salary Range is $70,000 - $83,000 + target bonus. Please note that compensation will be offered based on relevant skills and experience, • Thom Browne Classic Uniform, • Hybrid office schedule, • Comprehensive benefits package, • 401(k) company match, • Diverse and inclusive working environment

Location: USA, New York Reporting to: Global Sales Director Travel: Frequent domestic & international travel required ROLE OVERVIEW Goldbergh is a Dutch luxury sports and skiwear brand, founded in Amsterdam in 2009, celebrated for its signature blend of high-performance functionality and fiercely feminine style. From the slopes to the city, Goldbergh dresses women who refuse to compromise on either performance or elegance. As the brand expands its footprint in the Americas, we are looking for a commercially driven and well-connected Regional Manager Wholesale to own and grow our wholesale business across the Americas. This is a pivotal role for Goldbergh's next phase of growth, bringing the brand into the right premium and luxury retail doors, building lasting partnerships, and ensuring every account reflects the quality and positioning of the Goldbergh name. The ideal candidate has deep roots in the ski, activewear, or luxury sports retail landscape in the Americas, understands the buying cycles and retail dynamics of the market, and brings an existing network of relevant wholesale accounts. KEY RESPONSIBILITIES Wholesale Account Management • Own and grow the Americas wholesale account portfolio, including specialty ski retailers, luxury department stores, resort boutiques, and premium activewear retailers., • Serve as the primary point of contact for the Americas wholesale partners, building deep and trusted relationships at buying and senior management level., • Lead seasonal sell-in campaigns, market appointments, and showroom presentations in collaboration with the Global Sales Director., • Negotiate commercial terms, order volumes, and sell-through agreements aligned with the brand's distribution strategy., • Market Development Identify and open new strategic wholesale accounts that match Goldbergh's luxury brand positioning across the Americas., • Develop a deep understanding of the ski and luxury activewear retail landscape across the Americas, identifying white-space opportunities and emerging retail channels., • Monitor competitor activity, retail trends, and consumer behaviour to inform market strategy. Sales Performance & Commercial Ownership • Deliver against seasonal and annual revenue targets for the Americas region., • Track and analyse sell-through performance across key accounts, providing actionable insights to improve results., • Manage order books, delivery planning, and stock coordination in partnership with Operations and the Global Sales Director., • Provide regular commercial reporting, forecasts, and market updates to the Global Sales Director. Brand Representation • Represent Goldbergh at trade shows, industry events, and key market appointments., • Ensure consistent brand presentation, pricing integrity, and premium positioning across all the Americas wholesale accounts., • Collaborate with Marketing on retailer co-op support, visual merchandising, and in-store activations. CANDIDATE PROFILE • Experience 5–8 years of experience in wholesale sales within ski, activewear, luxury sportswear, or premium fashion., • Proven track record of managing and growing a wholesale account portfolio in the US market and other markets across the Americas., • Established relationships with key US specialty ski retailers, resort boutiques, or luxury department stores., • Demonstrated ability to open new accounts and build commercial partnerships from the ground up. Experience working with European or international brands is a strong advantage., • Skills Strong commercial acumen with a results-driven mindset., • Excellent relationship management and negotiation skills. Solid understanding of retail buying cycles, sell-through dynamics, and seasonal order management., • Ability to represent a luxury brand with credibility and passion., • Data-literate, comfortable working with sell-through reports, order books, and sales dashboards. Personal Attributes • Entrepreneurial self-starter who thrives with ownership and autonomy., • Deep affinity for the ski and mountain lifestyle: you live and breathe this world., • Brand-sensitive: you understand the importance of controlled, quality distribution. Collaborative and communicative., • You work closely with a small, ambitious international team., • Comfortable with frequent travel across the US, Americas and occasional international travel to Amsterdam HQ and trade events. Does this sound like your next step? Please send your CV and cover letter to

Position Summary: The Business Planning Manager will be responsible for recognizing changing trends on a day-to-day basis and working collaboratively to mitigate risk and maximize opportunity. This position will be responsible for the complete financial management of an assigned channel(s) including, but not limited to, the pre-season creation of topline financial and merchandise plans and the in-season strategies and tactics to deliver on plan results. The Business Planning Manager must possess a keen ability to identify, communicate, and implement strategic business opportunities at the channel, division, and season code levels. This position will manage sales, markdowns, and inventory forecasts on a regular basis and guide and inform finance leadership while working closely with planning and merchandising leadership to profitably manage the business. Key Accountabilities: PRE-SEASON • Proactively lead the development of the company’s annual topline merchandise financial plan through partnership with corporate finance, • Manage and drive the execution of the company’s seasonal financial plan, informing executive teams of growth strategies, • Manage the receipt flow by season, ensuring proper inventory levels by quarter, • Cross-functionally develop the sales plans by day, in conjunction with Finance and Marketing, • Contribute to the preparation of the P&L, • Effectively communicate direction from Finance/Business Planning to the business leads in Merchandising and Merchandise Planning, • Serve as a liaison between Finance and Merchandise Planning, • Manage topline/seasonal planning process, • Report seasonal results to senior executive team on a weekly basis, • Facilitate receipt reconciliation process, managing open to buy on a weekly basis, • Lead planning teams in the weekly/monthly markdown/POS forecasts, driving profitable results, • Control liability/carry-over inventory levels, • Maintain multiple forecast scenarios, determining the optimal solution to a successful business result, • Direct, manage, and report results for company-wide tests, • Assist the Distribution Team Leads in the development of the unit distribution forecast by providing sales and receipt targets, • Provide permanent markdown targets to the store operations team to help determine payroll hours, • Develop hindsight reporting for Planning and Merchandising, • Create ad hoc recaps/projects Education and Experience: • Bachelor’s degree required, • 5+ years of experience in retail planning and analysis Skills and Behaviors: • Proven track record of driving results, • Expertise in retail math with strong analytical skills, • Strong problem solving and decision making skills, • Ability to identify and effectively communicate business opportunities and risks, • Excellent organization and workload prioritization skills, • Proficiency in Planning Systems and Microsoft Office, • Strong team player Details: • Full time role located in Secaucus, New Jersey, • Hybrid work model includes in-office days on Monday, Tuesday, and Thursday., • Health, Vision & Dental Insurance for full-time employees, • 401K with employer match program, • Generous employee discount

About Role Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. Our Bespoke division provides a luxury one on one shopping experience for customized engagement rings and wedding bands. We are seeking a Sales Manager to lead a team of bespoke diamond specialists. The Bespoke Sales Manager will be responsible for elevating the client experience for custom bridal pieces. You will play a pivotal role in managing our sales team, driving growth, growing client relationships and ensuring exceptional customer experiences. The ideal candidate has the ability to multi-task and stay organized in a fast-paced environment. Responsibilities Sales • Identify business opportunities and implement actions to consistently achieve or exceed monthly, quarterly and annual sales plans, • Deepen client relationships by delivering a personalized and elevated experience that builds loyalty, • Manage and motivate the team to consistently achieve or exceed sales targets, • Develop sales tactics with the sales team to increase closing rate, • Ensure the team follows CRM guidelines and maintains consistent and timely communication with clients, • Lead client development strategies to cultivate new clients, • Drive business through key product pillars and KPIs Service • Execute in all things with a client-centric approach, • Handle all customer escalations across Bespoke and fine jewelry, • Lead, model and coach based on client feedback and elevate the Ring Concierge experience, • Provide management presence in the showroom or boutique, coaching the team and ensuring the highest standards of client experience are being delivered at all times, • Optimize hospitality to create unique experiences, • Take action on client feedback to improve customer service, • In tandem with the customer care team, handle all client escalations promptly and effectively, ensuring their concerns and issues are addressed in a timely manner Talent • Attract, hire, and retain top talent to cultivate a climate of high performance, • Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance, • Set and communicate clear and challenging goals, aligned to our Strategic Priorities and Key Results, • Utilize training and development opportunities to effectively support growth and development to drive performance Operations • Oversee team inboxes to ensure timely, high-quality client communication, • Hold the team accountable to response-time and follow-up expectations, • Champion operations efficiency and effectiveness. Challenge the standards to seek continuous improvement, • Ensure exceptional operational support to drive sales and service, • Manage efficient back of house and ensure consistency with established operational procedures, • Identify and execute efficiencies and best practices, • Ensure compliance with all internal control procedures, • Act as liaison between sourcing, production team and sales team as well as to other departments within the company About You • Excellent communication and interpersonal skills to build rapport with clients and provide exceptional customer service, • Deep knowledge of diamonds, including quality assessment, grading, and industry standards, • Passion for luxury products, fashion trends, and a keen eye for design aesthetics, • Strong analytical skills to interpret sales data and make data-driven decisions, • Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment Requirements • 10-15 years of experience in luxury sales, preferably in the diamond or high-end jewelry industry, with a minimum of 3-5 years of experience in a managerial role, • Strong leadership and team management skills, with the ability to inspire and motivate sales professionals, • Proficiency in CRM software or other sales tools, • Accredited Jewelry Professional or Graduate Gemologist degree from GIA, a plus Details • Full-time role, based between our Midtown NYC office and our SoHo boutique, • Showroom Hours: 9:00 am to 6:00 pm and SoHo boutique retail hours as needed, • 401k with employer match program, • Generous employee discounts on our fine jewelry, • Paid time off, including an extra allowance of 3 days annually for religious observances, • The salary for this position is $130,000 commensurate with experience

Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees. Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances. WHO YOU ARE Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented. WHAT YOU WILL DO The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike. Duties and Responsibilities • Meet & exceed sales goal targets (daily, monthly, yearly), • Meet & exceed targets for client data capture, • Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV, • Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance, • Support the team in generating new client relationships while maintaining those that are existing, • Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks, • Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment, • Support the business by maintaining seamless inventory operations throughout the day, • Open and close consignments, • Process returns and exchanges, • Ability to communicate effectively & build strong partnerships with clients, peers, and management, • Develop business driving initiatives, contests and events, • Support the sales team through various coaching & training techniques YOU’LL NEED TO HAVE • Previous experience of at least 3 years in the Retail environment, • Organizational skills, accuracy and reliability, • Computer skills to include operation of retail point of sale system, Word, Excel and email WE’D LOVE TO SEE • Full understanding of specialty retail and a proven track record in clientelling, • Ability to thrive in a high paced retail environment., • Ability to multi-task with ease while maintaining a balance of daily responsibilities, • A powerful personality that is entrepreneurial and sales focused OUR DIVERSITY VALUE At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.