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  • Host / Hostess
    Host / Hostess
    1 month ago
    $18–$20 hourly
    Part-time
    Long Island City, Queens

    A restaurant hostess responsible for creating a welcoming atmosphere, managing seating arrangements, and ensuring a smooth dining experience. This role requires strong customer service skills, multitasking abilities. 1. Greeting & Seating Guests: • Warmly welcome guests upon arrival and escort them to their tables ., • Manage waitlists during peak hours and provide accurate wait-time estimates . 1. Reservation Management: • Take and confirm reservations via phone or online systems ., • Maintain an organized seating chart to balance server workloads . 1. Customer Service & Problem Resolution: • Address guest inquiries, complaints, or special requests professionally ., • Assist with menu recommendations and provide information about daily specials . 1. Coordination with Staff: • Communicate with servers, bussers, and kitchen staff to ensure efficient service ., • Assist in clearing tables or handling to-go orders if needed . 1. Maintaining Cleanliness & Organization: • Keep the reception area, menus, and waiting zones tidy ., • Perform opening/closing duties (e.g., setting up host stands, updating reservation s, • Experience: Prior hostess or customer service experience preferred but not mandatory ., • Communication: Friendly demeanor with strong verbal and interpersonal skills ., • Multitasking: Ability to manage high-traffic periods while remaining calm ., • Physical Stamina: Stand/walk for extended periods and lift trays if required ., • Flexibility: Availability for evenings, weekends.

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  • Server
    Server
    2 months ago
    $11.5 hourly
    Full-time
    Brooklyn, New York

    We are looking for a server who will be responsible for taking orders from and serving food to customers. Duties will mostly include taking food and drink orders and ensuring that tables are served properly and that all payments are collected. To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks, and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired. Server Responsibilities: Take food and drink orders from customers accurately and with a positive attitude. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Engage with customers in a friendly manner. Knowledge of the menu, with the ability to make suggestions. Ensure tables are enjoying their meals and take action to correct any problems. Collect payments from tables. Prepare checks that itemize and total meal costs and sales taxes. Help food preparation staff when necessary. Server Requirements: Experience providing excellent customer service in a fast-paced environment. A positive attitude and ability to work well under pressure with bussers, cooks, and other staff. Able to perform high-quality work while unsupervised. Able to handle money accurately and operate a point-of-sale system. High school diploma. Ability to work in a fast-paced work environment and deliver orders in a timely manner.

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