Retail operations manager jobs in New York, NYCreate job alerts

We are seeking a motivated and customer-focused Sales Assistant to join our team. As a Sales Assistant at Ivy League Stationers In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and ensuring a positive shopping experience. You will play a key role in promoting our products and maintaining the overall appearance of the store. Duties - Greet and assist customers with their inquiries, offering expert advice on products and services. - Operate the cash register and handle cash transactions accurately. - Become familiar with our range of products (office supplies, art materials, printing services, etc.) to guide customers effectively. - Maintain stock levels by restocking shelves and organizing merchandise. - Promote products and special offers, upselling where appropriate to maximize sales and customer satisfaction. - Provide knowledgeable answers to customer inquiries regarding products and services. - Maintain a clean, organized, and attractive store layout to create a welcoming environment. - Work closely with colleagues to meet sales targets, manage promotions, and support store operations. Requirement - Passion for delivering excellent customer service with a friendly and approachable demeanor. - Proficiency in cash handling and operating cash registers. - No sales experience is a required. We’re looking for a proactive individual who is eager to learn. - Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment. - Ability to collaborate effectively with colleagues and contribute to a positive work environment. Join our team as a Retail Sales Assistant. We are a dedicated team that values collaboration and employee development. Enjoy flexible working hours to accommodate personal commitments. You can grow your skills in a dynamic environment while providing outstanding service to our valued customers!

Location: TraxNYC, New York, NY Role Summary: TraxNYC is seeking a charismatic and customer-focused Jewelry Sales Associate to join our team. This role is integral to providing an exceptional shopping experience for our clientele. The ideal candidate will have a passion for luxury jewelry, excellent communication skills, and the ability to build strong relationships with customers in a fast-paced retail environment. Responsibilities: Customer Engagement: Greet and assist customers, providing personalized recommendations based on their preferences and needs. Build and maintain lasting relationships with clients, fostering loyalty and trust. Educate customers about the quality, craftsmanship, and uniqueness of TraxNYC jewelry. Sales Performance: Meet and exceed individual and team sales targets. Upsell and cross-sell products to maximize sales opportunities. Handle customer inquiries, follow-ups, and resolve any concerns professionally. Product Knowledge: Stay updated on the latest jewelry trends, company offerings, and industry developments. Provide detailed information about materials, designs, and care instructions for jewelry pieces. Store Operations: Maintain the appearance of the store, ensuring displays are visually appealing and well-stocked. Assist with inventory management, including stock checks and restocking items as needed. Process transactions accurately and efficiently using the store's point-of-sale system. Qualifications: Previous experience in luxury retail sales, jewelry sales, or a similar customer-facing role is highly preferred. Excellent interpersonal and communication skills with a strong ability to connect with diverse customers. A passion for luxury goods and an understanding of fine jewelry craftsmanship. Sales-driven mindset with the ability to work toward and achieve goals. Basic computer skills; experience with CRM or inventory management software is a plus. GIA certifications or similar qualifications are a plus. What We Offer: Commission-based earnings only. Opportunities to work with a vibrant and creative team in the luxury jewelry industry. Employee discounts on all TraxNYC products. A collaborative work environment with opportunities for growth and professional development. Job Type: Full-time Pay: Commission-based earnings only Expected Hours: 45-50 per week Benefits: Employee discount Commission-based earnings PTO & sick days after 1 year of tenure

We are seeking a friendly, reliable, and detail-oriented Cashier to join our team at [Store Name]. As a Cashier, you will play a key role in providing excellent customer service, accurately processing transactions, and ensuring a smooth and efficient checkout experience. You will also be responsible for handling cash, credit, and debit transactions, maintaining a clean and organized work area, and ensuring customer satisfaction. Key Responsibilities: Customer Service: Greet and assist customers in a friendly and professional manner. Address any questions or concerns and ensure a positive shopping experience. Processing Transactions: Operate the cash register to scan and process purchases accurately and efficiently. Handle cash, credit, and debit transactions, ensuring proper change and receipts. Product Knowledge: Be familiar with store products, sales, and promotions to assist customers and make recommendations when necessary. Maintain Cleanliness: Keep the checkout area clean and organized. Ensure that the counter and surrounding area are tidy and presentable. Bagging and Packaging: Properly bag items for customers, ensuring that fragile and heavy items are packed appropriately. Customer Assistance: Help customers locate products in the store, and assist with returns or exchanges as per store policies. Cash Handling: Ensure the accuracy of cash drawer at the beginning and end of each shift. Handle and reconcile cash, check, and credit card transactions. Inventory Monitoring: Assist in stocking shelves or displays when needed and ensure that items are properly priced and tagged. Compliance: Follow all store policies, including those related to health and safety, security, and loss prevention. Qualifications: Previous experience in a cashier or retail role is a plus but not required. Basic math skills and the ability to handle transactions accurately. Strong attention to detail and the ability to manage multiple tasks efficiently. Excellent customer service skills with a friendly and approachable attitude. Ability to work in a fast-paced environment, especially during peak hours. Strong communication skills and a team-oriented mindset. Ability to stand for long periods and lift up to 25 pounds as needed. Flexible schedule, including availability on weekends and holidays. Benefits: Competitive hourly rate plus tips (if applicable). Employee discounts on store products. Opportunities for growth and advancement within the company. Positive and supportive team environment. Flexible hours and scheduling.

Job Title: Full Time Stylist Reports To: Store Manager and Assistant Store Manager As a Ramy Brook Key Holder/ Sales Associate you are responsible for delivering an outstanding customer experience, building our brand one customer at a time, and driving our business through sales. With the Key Holder addition, you will also be responsible for opening/ closing the store. You should embody a strong commitment to the overall customer experience, fashion and style sensibility, and exceptional skills in selling. Principal Accountabilities: · Drive for results · Team Player · Cultivate the customer experience · Represent the brand · Operationally Savvy Responsibilities: · Achieve sales plans on monthly and quarterly basis · Ensure a high level of customer service through stellar selling skills · Assess customer needs and provide information on product features · Grow personal client book by building and developing trustworthy and genuine relationships with customers · Consistently having a positive attitude and modeling behavior that is reflective of the brands values · Demonstrate a high level of both maturity and integrity · Contribute to an atmosphere that is positive, fun, productive, professional, and team oriented · Complete daily opening and closing procedures · Keeping compliant with all company operations and procedures · Accurately process all POS transactions and capture customers information Required Skills: · Retail sales experience · Must have open availability for a flexible work schedule to meet the needs of the business · Strong communication and interpersonal skills · Results oriented and sales driven · Proven track record in achieving sales quotas · Friendly and energetic personality with a focus on fashion styling

Position Overview: The Stock Person is responsible for maintaining inventory levels, organizing stock, and ensuring that products are readily available for sales or distribution. They manage the flow of merchandise within the warehouse or store and support inventory control efforts. Key Responsibilities: Inventory Management: Receive, inspect, and store products according to company procedures, ensuring items are correctly labeled and placed in the appropriate locations. Stock Organization: Ensure shelves, stockrooms, or storage areas are clean, organized, and well-stocked, following safety standards. Product Rotation: Rotate products according to shelf-life or order to ensure older stock is sold first (FIFO or FEFO). Stock Replenishment: Monitor inventory levels and replenish stock as needed to avoid shortages, ensuring that all products are available for sale or distribution. Order Fulfillment: Assist in preparing and packing orders for shipment or customer pick-up, ensuring accuracy. Inventory Audits: Assist with regular inventory counts and audits, ensuring stock levels match records and reporting discrepancies. Shipping and Receiving: Unload delivery trucks, verify incoming shipments, and prepare outgoing shipments, ensuring proper documentation and condition of goods. Customer Service Support: Assist customers in finding products and provide information on stock availability when needed. Safety Compliance: Follow all safety procedures when handling stock and operating equipment (e.g., forklifts, pallet jacks), ensuring a safe working environment. Qualifications: Education: High school diploma or equivalent. Experience: Previous experience in stock handling, warehouse, or retail roles is preferred but not required. Physical Ability: Ability to lift heavy items (typically 25-50 lbs) and stand for extended periods. Attention to Detail: Ability to accurately track inventory and notice discrepancies. Basic Math Skills: Required for counting stock and managing inventory levels. Teamwork: Ability to work collaboratively with other staff to ensure the efficient operation of the stockroom or warehouse. Skills: Organizational skills to maintain an orderly stock area and efficient stock flow. Communication skills to work with team members and assist customers. Basic knowledge of inventory management systems or willingness to learn. Ability to operate stock-related equipment safely, such as forklifts, pallet jacks, or scanners (if applicable). Working Conditions: The position may involve working in a warehouse, stockroom, or retail environment. Depending on the work setting, this job can involve physical labor, including lifting, bending, and standing for long periods. Work may involve handling hazardous materials or working in varying temperatures (e.g., cold storage environments) in some industries.

We are seeking a dynamic Retail Sales Associate to join our team. The ideal candidate will have a passion for sales and customer service, with a focus on delivering exceptional shopping experiences. We will provide training. Any sales experience is a plus. Must speak fluent English and Chinese(Mandarin). Responsibilities - Engage customers in a courteous and professional manner to provide assistance - Utilize product knowledge to promote and sell items effectively - Operate Point of Sale (POS) systems accurately - Conduct product demonstrations to showcase features and benefits - Maintain a clean and organized sales floor - Follow-up with the Customers and close deals Experience - Previous experience in retail sales is preferred - Knowledge of HVAC is a plus - Ability to communicate effectively in English; Chinese language skills are advantageous - Proficiency in basic math for transactions and inventory management Join our team and be part of a rewarding retail environment where your sales skills can shine! Job Type: Full-time Pay: From $60,000.00 per year

Design Assistant and Sales, Luxury Kitchen and Bath showroom. An exciting opportunity to work for European Kitchen Center, a luxury kitchen company. European Kitchen Center is a boutique kitchen and home design company in Williamsburg, Brooklyn. We are seeking a Design Assistant to join our growing team. This is an excellent opportunity to work on high-end projects throughout NY/NJ. The successful applicant will have previous luxury kitchen/home design experience with strong design, sales, and interpersonal skills. Key Responsibilities: Communicate with clients to ensure a positive showroom and design experience. Drive sales through experience and strong sales techniques Efficient at measuring interior spaces accurately (using the metric and imperial systems) Creates kitchen designs and layouts using the client's specifications and measurements using in-house software Providing expertise on the products available Pricing and creating proposals for each client. Coordinate closely with technical designers and project managers to ensure a smooth project outcome. Coordination with vendors, architects, designers, and any sub-contractors Managing multiple clients at once Manages and builds a high-quality relationship with the client to increase the generation of leads by referral Operates with high flexibility in working hours; attends social events. Must be available at least one day on weekends. Ability to make site visits during project milestones. Maintain showroom displays for client presentations. Skills and Experience: Experience in sales and design is preferred Exceeds client’s needs by meeting deadlines and providing updates throughout the project's progress (Bachelor’s Degree in Architecture or Interior Design Preferred) Proficient at interior design space planning and residential construction Experience working with Architects, Designers, and General Contractors is desirable Experienced at serving customers and developing client relationships Enthusiastic and customer service focus High-end retail experience is a plus Design and computer skills, Marketing skills are beneficial.

What Does a Barista Do? Baristas (or Lead Baristas or Coffee Bar Attendants or Coffee House Specialists) prepare and serve coffee, tea and other beverage and food products to customers in retail establishments. Successful baristas are very personal, enjoy working with and serving people, and have a passion for the food & beverage industry. Barista Job Overview : In the Barista role, you will greet customers cheerfully, courteously and professionally, take orders, prepare specialty food & beverage items and fulfill orders. Your main goal is providing an exemplary customer experience to all store patrons. You must be able to work fast and efficiently, yet maintain composure under pressure and always be cheerful and friendly. Delivering an extraordinary level of customer service that results in strong repeat business is a must. Success in this role will be demonstrated by delivering a high level of customer satisfaction and working effectively in a high performing, team environment. Key responsibilities: 1. Barista Job Responsibilities and Duties Provide a welcoming, engaging and friendly environment to all customers; engage with new and regular customers 2. Prepare and serve hot and cold beverages such as speciality coffee and teas, and other food products (e.g., sandwiches, muffins, baked goods, etc. 3. Accurately take customer orders including all preferences Provide menu assistance to customers to get them what they want while serving them efficiently to maintain appropriate customer flow Make product recommendations, highlight various brewing methods and upsell other menu items . 4. Receive and take payments (cash, card, mobile) Provide and package menu items for either on premise consumption or take-out . 5. Monitor proper operation of brewing and other food equipment; resolve and/or report any equipment problems promptly for resolution 6. Help track food and supply inventory (e.g, in display cases, behind counter, etc.) and assist with restocking as necessary Help maintain and keep all serving, food & beverage preparation and common areas sanitary and clean 7. Follow all health and safety guidelines and procedures Provide customer feedback and response to new menu items to store management Learn and stay current on all menu items, ingredients, brewing and preparation methods and specialty/new items . Barista Job Requirements : 1. Minimum 1-2 years prior barista or related retail food & beverage customer-facing experience Positive, customer-friendly attitude with strong interpersonal communication skills . 2. Obsessed with product quality and delivering outstanding customer service Self-motivated and trustworthy, able to work with minimal supervision . 3. Strong client-facing, interpersonal communication skills Team player; always open to helping colleagues Strong attention to detail Ability to meet regular, consistent and punctual attendance schedules . 4. Flexibility to work different shifts as needed High school diploma or bachelor degree . 5. Fluent in English. 6. Prepares and sells coffee drinks by following recipes and preparation techniques for drinks, such as Yemeni traditional, espressos, and smoothies 7. Follow all the rolls and policies of the coffee shop 8. Familiarity with coffee brewing and tea preparation equipment preferred Prior barista or related training a plus Positive prior work experience references Should follow all the coffee roles and polices. 9. Should follow coffee manager instruction. Note: The barista should have food protection certificate

Assistant Manager – Sunspel Store At Sunspel, we are proud to represent a legacy of timeless craftsmanship and quality. As an Assistant Manager, you will play a pivotal role in delivering an exceptional customer experience while supporting the Store Manager in driving sales and operational excellence. Key Responsibilities 1. Leadership & Team Development • Assist in leading, motivating, and developing the store team to achieve sales targets and deliver outstanding customer service. • Provide mentorship and training to team members, ensuring they embody Sunspel’s brand values and standards. • Step in to manage the store in the absence of the Store Manager. 2. Customer Experience • Deliver a personalized, high-quality shopping experience that reflects Sunspel’s heritage and commitment to craftsmanship. • Build lasting relationships with customers, focusing on client development and repeat business. 3. Sales Performance • Assist in achieving store sales goals by driving individual and team performance. • Monitor key performance metrics, such as conversion rates and average transaction value, and implement strategies to improve results. 4. Store Operations • Support the Store Manager in managing day-to-day operations, including stock control, visual merchandising, and ensuring the store is presented to the highest standard. • Ensure compliance with company policies and procedures, including health and safety regulations. 5. Problem Solving & Decision Making • Address customer concerns effectively, resolving any issues promptly and professionally. • Identify opportunities to improve store processes and share feedback with the Store Manager and Head Office. Skills & Qualifications • Proven retail experience, preferably within a luxury or premium brand environment. • Strong leadership and interpersonal skills, with a passion for team development. • Excellent customer service skills and the ability to build rapport with diverse clientele. • A results-driven mindset with the ability to analyze sales data and identify improvement areas. • Organizational and multitasking skills to manage priorities effectively. Why Join Sunspel? At Sunspel, you’ll be part of a team that values heritage, quality, and innovation. This role offers opportunities for professional growth, a collaborative work environment, and the chance to represent a brand synonymous with timeless luxury. If you’re passionate about delivering exceptional customer experiences and thrive in a leadership role, we’d love to hear from you!