Retail operations manager jobs in New York, NYCreate job alerts

Job description Job Summary We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and ensuring a positive shopping experience. This role requires strong communication skills, a knack for upselling products, and the ability to handle cash transactions accurately. Duties Greet customers warmly and assist them in locating products within the store. Utilize retail math skills to provide accurate pricing information and process transactions efficiently at the POS system. Demonstrate products through engaging product demos to enhance customer understanding and encourage sales. Implement upselling techniques to maximize sales opportunities while maintaining a high level of customer satisfaction. Handle cash transactions with precision, ensuring accurate cash handling and maintaining the integrity of the cash register. Supervise junior staff members as needed, providing guidance on best practices in customer service and sales techniques. Maintain cleanliness and organization of the sales floor, ensuring that merchandise is well-displayed and stocked. Communicate effectively with team members and management to ensure smooth operations within the store environment. Requirements Strong basic math skills for handling transactions and inventory management. Excellent communication skills to interact positively with customers and team members. Ability to work in a fast-paced environment while maintaining attention to detail. Experience with cash handling procedures is an asset. A proactive approach to upselling and promoting store products is highly valued. Join our team as a Retail Sales Associate where you can grow your skills in a supportive environment while delivering outstanding service to our customers! Job Type: Full-time Pay: $19.00 - $21.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: 8 hour shift Application Question(s): What attracted you to this job in particular? Are you comfortable with different POS Systems and how comfortable are you learning a new system? Tell me about a time you worked with a challenging customer and how you sorted out the situation. What did they want and what did you do to help them? Experience: Sales: 3 years (Required) Ability to Commute: New York, NY 10025 (Required) Work Location: In person

Location: TraxNYC, New York, NY Role Summary: TraxNYC is seeking a charismatic and customer-focused Jewelry Sales Associate to join our team. This role is integral to providing an exceptional shopping experience for our clientele. The ideal candidate will have a passion for luxury jewelry, excellent communication skills, and the ability to build strong relationships with customers in a fast-paced retail environment. Responsibilities: Customer Engagement: Greet and assist customers, providing personalized recommendations based on their preferences and needs. Build and maintain lasting relationships with clients, fostering loyalty and trust. Educate customers about the quality, craftsmanship, and uniqueness of TraxNYC jewelry. Sales Performance: Meet and exceed individual and team sales targets. Upsell and cross-sell products to maximize sales opportunities. Handle customer inquiries, follow-ups, and resolve any concerns professionally. Product Knowledge: Stay updated on the latest jewelry trends, company offerings, and industry developments. Provide detailed information about materials, designs, and care instructions for jewelry pieces. Store Operations: Maintain the appearance of the store, ensuring displays are visually appealing and well-stocked. Assist with inventory management, including stock checks and restocking items as needed. Process transactions accurately and efficiently using the store's point-of-sale system. Qualifications: Previous experience in luxury retail sales, jewelry sales, or a similar customer-facing role is highly preferred. Excellent interpersonal and communication skills with a strong ability to connect with diverse customers. A passion for luxury goods and an understanding of fine jewelry craftsmanship. Sales-driven mindset with the ability to work toward and achieve goals. Basic computer skills; experience with CRM or inventory management software is a plus. GIA certifications or similar qualifications are a plus. What We Offer: Commission-based earnings only. Opportunities to work with a vibrant and creative team in the luxury jewelry industry. Employee discounts on all TraxNYC products. A collaborative work environment with opportunities for growth and professional development. Job Type: Full-time Pay: Commission-based earnings only Expected Hours: 45-50 per week Benefits: Employee discount Commission-based earnings PTO & sick days after 1 year of tenure

We are seeking a dynamic Retail Sales Associate to join our team. The ideal candidate will have a passion for sales and customer service, with a focus on delivering exceptional shopping experiences. We will provide training. Any sales experience is a plus. Must speak fluent English and Chinese(Mandarin). Responsibilities - Engage customers in a courteous and professional manner to provide assistance - Utilize product knowledge to promote and sell items effectively - Operate Point of Sale (POS) systems accurately - Conduct product demonstrations to showcase features and benefits - Maintain a clean and organized sales floor - Follow-up with the Customers and close deals Experience - Previous experience in retail sales is preferred - Knowledge of HVAC is a plus - Ability to communicate effectively in English; Chinese language skills are advantageous - Proficiency in basic math for transactions and inventory management Join our team and be part of a rewarding retail environment where your sales skills can shine! Job Type: Full-time Pay: From $60,000.00 per year

Assistant Manager – Sunspel Store At Sunspel, we are proud to represent a legacy of timeless craftsmanship and quality. As an Assistant Manager, you will play a pivotal role in delivering an exceptional customer experience while supporting the Store Manager in driving sales and operational excellence. Key Responsibilities 1. Leadership & Team Development • Assist in leading, motivating, and developing the store team to achieve sales targets and deliver outstanding customer service. • Provide mentorship and training to team members, ensuring they embody Sunspel’s brand values and standards. • Step in to manage the store in the absence of the Store Manager. 2. Customer Experience • Deliver a personalized, high-quality shopping experience that reflects Sunspel’s heritage and commitment to craftsmanship. • Build lasting relationships with customers, focusing on client development and repeat business. 3. Sales Performance • Assist in achieving store sales goals by driving individual and team performance. • Monitor key performance metrics, such as conversion rates and average transaction value, and implement strategies to improve results. 4. Store Operations • Support the Store Manager in managing day-to-day operations, including stock control, visual merchandising, and ensuring the store is presented to the highest standard. • Ensure compliance with company policies and procedures, including health and safety regulations. 5. Problem Solving & Decision Making • Address customer concerns effectively, resolving any issues promptly and professionally. • Identify opportunities to improve store processes and share feedback with the Store Manager and Head Office. Skills & Qualifications • Proven retail experience, preferably within a luxury or premium brand environment. • Strong leadership and interpersonal skills, with a passion for team development. • Excellent customer service skills and the ability to build rapport with diverse clientele. • A results-driven mindset with the ability to analyze sales data and identify improvement areas. • Organizational and multitasking skills to manage priorities effectively. Why Join Sunspel? At Sunspel, you’ll be part of a team that values heritage, quality, and innovation. This role offers opportunities for professional growth, a collaborative work environment, and the chance to represent a brand synonymous with timeless luxury. If you’re passionate about delivering exceptional customer experiences and thrive in a leadership role, we’d love to hear from you!

The Assistant Manager is typically in training to become a store General Manager. This position requires a full time commitment, both physically and mentally as this is a very demanding position. The Assistant Manager works in an hourly capacity and may work as many as 55 hours a week in the lunch, evening and late night dayparts. Candidates for this position must be available to work any hours of the day and any day of the week. Weekend hours are required for this position. Although no pizza making experience is required, prior retail / restaurant experience is preferred. The Assistant Manager will be in training for between six months and two years and in that time will complete a series of formal training modules and classes on the path to the General Manager position. The Assistant Manager will learn everything from customer service to people management, from product preparation and quality to inventory control. This position is ideal for someone with a strong work ethic and ambition to rise in the managment ranks of the Company. This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.

Overview We are seeking a skilled and enthusiastic Bartender with server experience as well to join our dynamic team. The ideal candidate will have a passion for mixology and providing exceptional customer service in a fast-paced environment. As a Bartender, you will be responsible for crafting cocktails, serving beverages, and ensuring a welcoming atmosphere for our guests. Your expertise in the food and beverage industry will play a crucial role in enhancing our customers' experience. Responsibilities Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. Maintain cleanliness and organization of the bar area, including washing glassware and utensils. Engage with customers to provide excellent service, take orders, and make recommendations based on their preferences. Manage cash register operations, including processing payments accurately and efficiently. Collaborate with kitchen staff to coordinate food orders and ensure timely service. Monitor inventory levels of bar supplies and assist with ordering as needed. Adhere to all health and safety regulations, including responsible alcohol service practices. Assist in organizing special events or banquets that require catering services. Experience: Experience in serving Previous experience as a Bartender or in a similar role within the food industry is preferred. Familiarity with Aloha POS or other point-of-sale systems is a plus. Strong knowledge of brewing techniques, cocktail recipes, and beverage pairings. Basic math skills for handling cash register transactions and inventory management. Excellent communication skills with the ability to engage customers effectively. Experience in sales or retail math is advantageous for managing bar sales effectively. Join our team and bring your bartending skills to life in an exciting environment where creativity meets customer satisfaction! Job Types: Full-time, Part-time Pay: $15.30 - $16.66 per hour Shift: 8 hour shift Work Location: In person

We are seeking a dynamic and experienced Bilingual Sales Manager to join our furniture store team. This position requires fluency in both Spanish and English to effectively serve our diverse customer base. The ideal candidate will excel at customer interaction, sales management, and operational coordination, ensuring an exceptional shopping experience for our clients. Key Responsibilities: • Customer Relations & Sales: • Assist customers in finding the perfect furniture to suit their needs. • Close sales effectively and maintain strong customer relationships. • Address and resolve customer inquiries, complaints, and requests with professionalism. • Administrative Duties: • Create and manage invoices accurately. • Schedule and coordinate furniture deliveries with customers and delivery teams. • Place and track orders with suppliers to ensure timely restocking of inventory. • Team Coordination & Store Support: • Collaborate with other team members to maintain an organized and visually appealing store. • Train and mentor new staff members as needed. Schedule: • Full-time position: • Monday through Thursday: 10:00 AM to 8:00 PM • Half-day shifts on Sundays • Saturdays off • Every other Sunday or Friday off for an extended weekend Qualifications: • Bilingual (Spanish and English) is mandatory. • Proven experience in sales, preferably in furniture or retail. • Strong organizational skills and attention to detail. • Proficient in invoicing and scheduling software. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced, customer-focused environment. Compensation & Benefits: • Competitive salary with the potential for future commissions. • Opportunities for career growth and development. • Friendly and supportive work environment. If you are a motivated professional with a passion for sales and excellent organizational skills, we would love to hear from you!

TITLE: Line Cook REPORTS TO: Sous Chef, Executive Chef TYPE: Non- Exempt SALARY RANGE: $21.50-23.50 ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Opening in early 2024, Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. ESSENTIAL DUTIES & RESPONSIBILITIES • Maintains complete knowledge of Maxime’s policies and procedures and ensures that all practices and policies are being upheld • Manages production schedule and pars and establishes priority items for the day • Prepares all menu items following recipes and yield guides efficiently and in accordance with department standards • Restocks items that were depleted during shift • Maintains complete knowledge of products and specifications, including ingredients, descriptions, sourcing, brands, allergens, etc. • Communicates with front-of-house team to manage pacing of courses, member feedback, etc. • Updates knowledge and skills by participating in staff training opportunities • Supports and assists fellow team members whenever possible. • Maintains and strictly abides by state sanitation and health regulations as well as restaurant requirements and procedures • Supports and assists fellow team members whenever possible • Maintains complete knowledge of correct maintenance and use of equipment; uses equipment and tools only as intended, properly and safely • Inspects the cleanliness and organization of line and workstations; rectifies any deficiencies • Inspects the cleanliness and working condition of all tools, equipment, and supplies, ensuring all elements and storage procedures comply with DOH and restaurant standards • Informs manager on duty immediately of any DOH or OSHA/workplace safety violations • Attends mandatory meetings • Adheres to posted schedules • Completes other duties as assigned by management MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) Minimum 2+ years working as a line cook in a fine dining restaurant or hotel environment in a similar capacity. Has a passion for exceptional hospitality in food and beverage. Demonstrates strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Operates at a high level of integrity, accuracy, and attention to detail. Able to work nights, weekends and holidays, and variable schedule, per the needs of the business. Willingness to maintain a clean, healthy, and safe working environment. Ability to coordinate multiple activities with attention to detail. Ability to work independently, with minimal supervision. PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to be flexible with job demands and open-minded when being asked to complete tasks. Ability to operate and use all equipment necessary to run the restaurant. Ability to operate with grace under pressure. Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds. Ability to work varied hours/days as business dictates. Ability to stand for up to 8-10 hours a day. Candidates can expect: Professional work collaboration with experts in the food and hospitality field Opportunity to work with a exceptional products and in unique environments To be part of a growing team and regularly engage together in cross- company dialogue and exchange COMPENSATION AND BENEFITS Comprehensive benefits plan, including medical, dental, vision and life insurance. Generous paid time off programs (vacation and personal days). 401k retirement savings plan with company match. Pre-tax commuter benefits. Work life and wellness benefit platform. Discount program offering Retail, Restaurants & Activities discounts. Freshly prepared Staff Meal whilst on duty. Uniform and dry cleaning provided. & more! Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.

The Jewelry Store Manager is responsible for overseeing the daily operations of the store, ensuring an exceptional customer experience, and driving sales and profitability. This role involves managing staff, inventory, and visual merchandising, while maintaining a high standard of service and adherence to company policies. Key Responsibilities: 1. Sales and Customer Service:   - Lead and motivate the sales team to meet or exceed sales goals.   - Provide exceptional customer service, ensuring customers’ needs are met and addressing any concerns.   - Assist customers with product selections, providing detailed information on jewelry features, quality, and value.   - Develop strategies to improve customer retention and brand loyalty. 2. Team Management:   - Hire, train, and manage sales associates and other store staff.   - Schedule and assign duties to staff, ensuring adequate coverage during peak hours.   - Conduct regular performance evaluations, provide feedback, and foster a positive work environment.   - Ensure staff are knowledgeable about product offerings and sales techniques. 3. *Inventory Management:   - Oversee inventory control, ensuring products are accurately stocked and tracked.   - Conduct regular inventory checks, manage stock levels, and coordinate reordering with suppliers.   - Ensure jewelry pieces are properly displayed and maintained in accordance with store guidelines. 4. Visual Merchandising:   - Create attractive product displays that align with brand image and attract customers.   - Regularly update displays and ensure that store aesthetics are in line with marketing campaigns and seasonal trends. 5. Financial Management:   - Oversee the store’s financial performance, including meeting sales targets, controlling expenses, and ensuring profitability.   - Prepare daily, weekly, and monthly sales reports for upper management.   - Handle cash management, including processing transactions, reconciling cash registers, and ensuring accurate financial reporting. 6. Compliance and Security:   - Ensure compliance with all store policies, health and safety regulations, and legal requirements.   - Maintain security measures to safeguard high-value merchandise, including lock-up procedures and monitoring of CCTV systems.   - Handle customer complaints or incidents in a professional manner. 7. Marketing and Promotion:   - Collaborate with marketing teams to implement promotional campaigns, in-store events, and special offers.   - Use social media and other marketing channels to attract new customers and increase brand visibility. Qualifications: - Proven experience in retail management, preferably in jewelry or luxury goods. - Strong leadership and interpersonal skills with the ability to motivate and lead a team. - Excellent customer service and communication skills. - Solid understanding of inventory management, sales processes, and financial reporting. - Attention to detail and ability to maintain high standards of store presentation. - Knowledge of jewelry products, including diamonds, precious metals, and gemstones (preferred). - Ability to work a flexible schedule, including weekends and holidays. Education & Experience: - High school diploma or equivalent (required). - Bachelor’s degree in business, marketing, or a related field (preferred). - Previous experience in a jewelry store or luxury retail setting is a plus. This role offers the opportunity to manage a dynamic retail environment and contribute to the success of a growing jewelry brand. The Jewelry Store Manager is expected to combine excellent leadership with a passion for fine jewelry and customer satisfaction.