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Retail sales manager jobs in Valley Stream, New YorkCreate job alerts

  • Cannabis Dispensary Sales Lead
    Cannabis Dispensary Sales Lead
    2 days ago
    $20–$21 hourly
    Full-time
    Howard Beach, Queens

    The Sales Lead serves as the primary point of contact during each shift, overseeing daily dispensary operations, supervising Sales Associates, and ensuring the sales floor, front-of-house, and customer experience run smoothly and compliantly. They bridge the gap between frontline Associates and Management, fostering a productive, compliant, and positive work environment. Department: Sales Reports To: Assistant Manager, Manager Key Responsibilities Team Leadership • Supervise and guide sales associates, ensuring they perform their duties effectively and maintain high standards of customer service, • Provide on-the-job training and support to new and existing employees, • Address and resolve any employee conflicts or issues that arise during shifts, • Coach team members on product knowledge (including education on terpenes, cannabinoid profiles, product categories, and consumption methods), responsible sales practices, and industry-specific compliance requirements (e.g., age verification, transaction limits, restricted product handling)., • Foster a culture of education, safety, compliance, and regulatory adherence consistent with OCM and state cannabis laws. Operational Oversight • Monitor daily store operations, ensuring Sales Associates responsibilities are completed accurately and timely, • Oversee opening and closing procedures to ensure the dispensary is ready for business, secure after hours, and compliant with cannabis security regulations., • Manage store cleanliness and organization, ensuring a professional and inviting environment, • Ensure all cannabis products are stored, displayed, and handled in accordance with local/state regulations (ex. secure storage, age verification signage, etc.), • Verify daily reconciliation of sales and cash handling aligns with METRC or applicable seed-to-sale tracking systems Customer Relations • Handle customer inquiries and resolve issues to maintain high levels of customer satisfaction, • Ensure customer feedback (product issues, service issues, trends) is collected and communicated to management for continuous improvement., • Maintain an active, knowledgeable presence on the sales floor to assist customers with product selection, dosing guidance, terpene/flavor preferences, and consumption methods., • Provide accurate education to customers on cannabis products including strains, effects, dosing, consumption methods, and legal limitations, • Ensure all ID checks are conducted per legal requirements and enforce age restrictions strictly Sales Goals • Assist in setting and achieving sales targets by motivating the team and implementing effective sales strategies, • Analyze sales data and provide insights to management for strategic decision-making, • Encourage compliant upselling and cross-selling techniques (e.g., accessories, complementary product formats) while maintaining customer-centered recommendations and regulatory alignment., • Identify and promote high-margin or trending products while ensuring that suggestions align with customer needs and regulatory guidelines Inventory Control • Assist with inventory management tasks, including stock counts, ordering, and receiving shipments, • Ensure all cannabis products are labeled, packaged, and displayed according to OCM rules and company standards (e.g., THC warnings, batch labels, tamper-evident packaging)., • Report any inventory discrepancies or issues to the Assistant Manager promptly, • Ensure all cannabis inventory is tracked in real time using METRC, • Support compliance during audits by ensuring accurate and up-to-date inventory logs Compliance and Reporting • Ensure all operations comply with cannabis regulations, OCM guidelines, and company SOPs., • Maintain accurate records of sales, inventory, and employee performance, • Prepare and submit shift reports to the Assistant Manager, highlighting key metrics such as sales totals, category performance, incidents, and compliance notes., • Stay current with state/local cannabis regulations and update the team as policies change, • Immediately report any suspected diversion, theft, or compliance violations, • Maintain confidentiality of patient or customer information per HIPAA or applicable privacy laws, if applicable Requirements • Minimum 21 years old, • High school diploma or equivalent, • 1–2 years of retail or customer service experience (cannabis experience is a plus but not required), • Flexible availability, including evenings, weekends, and holidays, • Ability to stand for extended periods and lift up to 50 pounds, • Comfortable using technology, including POS systems, digital menus, and other tools, • Willingness to undergo background checks and comply with all cannabis regulations, • Manual dexterity for handling cannabis products and equipment, • Comfortable working in an environment where cannabis aromas and scents are consistently present What We’re Looking For • Ownership Mentality: You take pride in your work, follow through on tasks, and proactively identify areas for improvement, • Mission-Driven: You are passionate about the cannabis industry, believe in destigmatizing cannabis, and are committed to offering judgment-free service to everyone, • Customer Focused: You are attentive to customer needs, listen actively, and go the extra mile to ensure every person who walks through the door feels valued and informed, • Collaborative: You’re a team-first thinker who enjoys sharing knowledge and working together to achieve common goals, • Adaptable: You thrive in a fast-paced, high-pressure environment and approach challenges with professionalism and a solution-oriented mindset Why Work Here? • Supportive Leadership: We believe in coaching and empowering our team to grow and succeed, • Professional Development: We provide ongoing education in the cannabis industry, customer service, and compliance to help you build your expertise, • Inclusive Culture: Join a team that values respect, accountability, and a shared sense of purpose, • Real Impact: Each shift offers the chance to help educate the public, contribute to a more informed cannabis culture, and make a meaningful difference in the lives of our customers, • Employee Discounts. Team members enjoy discounts on products, allowing them to familiarize themselves with the inventory and provide informed recommendations to customers. We don't just sell cannabis; we help shape an informed and welcoming cannabis culture. If you’re ready to be a part of that mission, we’d like to hear from you.

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  • Barista
    Barista
    25 days ago
    $17 hourly
    Part-time
    Kew Gardens, Queens

    Job Overview Join our vibrant French bakery team as a Barista and become the heart of our customer experience! In this energetic role, you'll craft delicious coffee beverages, serve food with enthusiasm, and create a welcoming environment for every guest. Your passion for coffee, pastry and exceptional customer service will help us build lasting relationships and ensure each visitor leaves with a smile. This paid position offers an exciting opportunity to develop your skills in a dynamic friendly, motivated team. Responsibilities • Prepare and serve a variety of coffee drinks, teas and specialty beverages., • Serve different kinds of pastries and sandwich., • Operate POS systems for order processing, payments, and cash handling., • Maintain cleanliness and food safety standards in all areas of the café, adhering to food handling regulations., • Provide outstanding customer service by greeting guests warmly, taking accurate orders, and addressing inquiries promptly., • Manage time effectively during busy periods to ensure quick service without sacrificing quality., • Assist with inventory management by restocking supplies and monitoring product freshness., • Support team members in maintaining a clean, organized workspace that promotes safety and efficiency., • Previous barista experience or background in coffee service is highly preferred., • Strong customer service skills with a positive attitude and excellent communication abilities., • Familiarity with POS systems is a plus., • Knowledge of food safety practices and proper food handling procedures., • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail., • Basic math skills for cash handling, cashiering, and retail math calculations., • Demonstrated time management skills to prioritize tasks during busy hours., • Experience in food preparation or food service roles within cafés or the food industry is advantageous., • Join us to be part of an energetic team dedicated to delivering memorable French experience.

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  • Administrative Assistant
    Administrative Assistant
    28 days ago
    $50000–$65000 yearly
    Full-time
    Garden City

    MMS Distribution is a fast-growing leader in the distribution of alternative products to convenience stores and tobacconists nationwide. We pride ourselves on innovation, service, and aggressive growth in a rapidly evolving retail market. Position Overview We are seeking a detail-oriented, highly organized Administrative Assistant to join our team. This role is critical in supporting our sales force and ensuring smooth daily operations. The ideal candidate will thrive in a fast-paced environment, handle multiple responsibilities with ease, and play a key part in the continued success of our sales team. Key Responsibilities • Manage accounts receivable, including invoicing customers and tracking payments., • Coordinate travel arrangements for the sales force, including flights, hotels, and itineraries., • Provide administrative support to the sales team for day-to-day activities., • Assist with preparing sales reports, presentations, and customer documentation., • Maintain organized records of invoices, expenses, and travel logistics., • Serve as a communication point between sales staff, management, and customers. Qualifications • Previous administrative or accounts receivable experience preferred., • Strong organizational and multitasking skills., • Proficiency in Microsoft Office (Excel, Word, Outlook) and basic accounting software., • Excellent written and verbal communication skills., • Ability to work independently and as part of a team., • Detail-oriented with a strong sense of accountability. What We Offer • Competitive salary and benefits package., • Opportunity to grow within a rapidly expanding company., • Dynamic, team-oriented work environment., • A chance to directly contribute to the growth and success of MMS Distribution

    Immediate start!
    No experience
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  • Supervisor
    Supervisor
    1 month ago
    $20–$22 hourly
    Full-time
    Bayside, Queens

    Location: Bayside NY Company: NY Elite Enterprises 2 inc Type: Full time About Us: NY Elite Enterprises 2 inc is a fully licensed cannabis dispensary dedicated to providing high-quality products and an exceptional customer experience. We’re seeking a reliable and motivated Supervisor with proven dispensary leadership experience to help oversee daily operations and support our growing team. Responsibilities: Assist in managing daily dispensary operations Supervise, train, and motivate team members to maintain top-tier customer service Ensure full compliance with all state and local cannabis regulations Manage cash handling, Support employee performance, and workflow management. Promote a professional, positive, and compliant work environment Requirements: Must have prior supervisor/management experience in a legal cannabis dispensary/retail sales exp Minimum 1+ year experience as a Sales Supervisor or similar leadership role Strong communication, leadership, and organizational skills Must be 21+ with valid ID Flexible and available to work weekends and evenings Bilingual (English/Spanish) is a plus Strong knowledge of cannabis products, compliance, and Dutchie POS systems Schedule & Pay: Full-time position with weekend availability required Competitive pay based on experience We offer vacation pay and other incentive EEO: We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age , disability. Employment Type: Full-time Pay: $20–$22 per hour

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