Assistant Manager, Guest Experience
27 days ago
New York
Job Description KREWE is an independent, high-fashion eyewear brand rooted in the vibrant culture and boundless creativity of our hometown, New Orleans - and now proudly headquartered in both New Orleans and New York City. Since our launch in 2013, KREWE has grown into a dynamic brand celebrated for its distinctive, handcrafted sun and optical frames that reflect a deep commitment to quality, individuality, and design. In 2022, we opened the doors to our NYC headquarters in the heart of the Meatpacking District, building a second home for the brand that brings New Orleans’ culture, creativity, and energy to one of the world’s most iconic design capitals. Our presence now spans brick-and-mortar boutiques, mobile retail concepts, and a thriving e-commerce platform - alongside distribution through premier independents and top national retailers. Celebrated for our unique approach to design, KREWE has cultivated a loyal following among style-conscious consumers and influential tastemakers. As we continue to expand, we’re looking for passionate, driven, and innovative individuals to join our talented team. At KREWE our work is fast-paced, collaborative, and deeply mission-driven. Our people are high-performing and ambitious - not just about hitting goals, but about building something that’s original, culturally rooted and globally resonant. Every team member at KREWE has the opportunity to own their role and make a lasting impact. If this sounds like the right environment for you we invite you to apply below. Job Summary Calling all conceptual thinkers, team players, and eyewear aficionados — KREWE is looking for an Assistant Manager, Guest Experience to join our SoHo store team. Responsibilities and Duties • Lead the sales cycle through every step of the process, • Manage and inspire a team of sales specialists, • Work closely with your retail partners to ensure sales quotas are exceeded, • Set daily team goals and strive to reach every day, • Maintain visual brand standards at all times, • Act as a style advisor to every customer that walks through the door, • Advanced knowledge of fashion trends and a keen interest in eyewear, • 3+ years experience in retail sales and management, • Born leader with a strong work ethic, • Keen understanding of all aspects of store operations, • Thrives in a goal-oriented working environment, • Proven history of exceeding expectations time and again, • A knack for conversation and always presenting products in their best light, • Passion for providing a unique customer experience, • Intuitive when it comes to meeting customer demands, • Self-sufficiency at organizing and managing multiple clients simultaneously, • Ability to remain flexible throughout a collaborative retail experience, • Competitive wage, • Health, vision and dental insurance, • Retirement plan available, • Parental leave policy, • Free KREWE frames (duh.), • Spend your time in a truly "one of a kind" retail experience, • Quarterly cultural spend to encourage our get out, see the city, "do you" mentality, • Employee incentive program, • Ongoing educational allowance Powered by JazzHR hyng0qlqnv