Sales Full-time Japanese Outdoor & Lifestyle Brand
hace 3 días
New York
Sales Associate – Goldwin New York Location: New York, NY Employment Type: Full-Time Expected Hours: 40 hours per week Join the Goldwin Community We are seeking a passionate and motivated Sales Associate to join our Goldwin New York team. This is an exciting opportunity for a retail professional who loves the outdoors, values craftsmanship and design, and takes pride in delivering an exceptional customer experience. Working alongside the Store Manager and in close collaboration with our global headquarters in Japan, you will play an integral role in growing the Goldwin brand and community in New York and across North America. By driving sales performance, organizing store events, planning and executing social media content for the store, and fostering meaningful client relationships, you will help elevate the brand’s presence and contribute to the long-term success of Goldwin in the U.S. market. About Goldwin Goldwin is a Japanese premium sportswear and lifestyle brand offering refined technical apparel for people who work hard in the city and find freedom in the outdoors. Our products are minimalist, high-performance, and thoughtfully designed—drawing from over 70 years of craftsmanship, beginning as a small knitting factory in Toyama, Japan. Rooted in a ski and outdoor heritage, Goldwin creates versatile, functional garments using advanced techniques and the highest-quality materials. Each piece reflects our pursuit of harmony: performance without excess, design without distraction. Our Philosophy Goldwin’s symbol unites three elements: dynamic energy, ski tracks, and mountain silhouettes, representing our mission to design beautiful, functional apparel that connects people and nature. We strive to inspire active, balanced lifestyles through purposeful design and deep respect for the natural world. Role Overview – Sales Associate As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales at Goldwin’s New York store. You will engage with customers on the sales floor, provide product knowledge rooted in performance and design, and support daily store operations to ensure a premium retail experience. In addition to sales activities, you will actively support in-store event operations and contribute to the store’s social media efforts, including content creation and posting in coordination with store initiatives. Depending on your interests and strengths, you may take on a focused role as either an Event Lead or an SNS Lead, helping to drive community engagement and brand visibility through events or digital storytelling. This position is ideal for a motivated, detail-oriented team player who thrives in a fast-paced retail environment and has a strong interest in fashion, outdoor culture, and brand storytelling. You will also have opportunities to work closely with the Store Manager and global teams in Japan, gaining exposure to Goldwin’s global perspective and craftsmanship-driven brand values. Key Responsibilities • Support daily store operations, ensuring efficiency and alignment with Goldwin’s standards, • Drive individual and team sales performance through exceptional customer service and product knowledge, • Build and maintain meaningful client relationships to enhance customer loyalty and engagement, • Support stock control processes, ensuring accurate inventory levels, timely deliveries, and efficient product replenishment, • Maintain Goldwin’s visual merchandising standards and contribute to daily execution on the sales floor, • Depending on individual strengths and interests, take on a focused role as either: • Event Lead: Support the planning and execution of in-store events and community activities in collaboration with the Store Manager and HQ, • SNS Lead: Support store-level SNS and local marketing activities (e.g., Instagram), including content creation and coordination with brand guidelines • Ensure adherence to health, safety, and security protocols always, • Contribute to Goldwin’s sustainability goals through responsible operations and community engagement Requirements Must Have • Minimum 1–2 years of experience in retail or customer-facing roles, preferably in fashion, lifestyle, or outdoor brands, • Strong understanding of premium, lifestyle, or outdoor retail environments, • Passion for design, craftsmanship, and delivering a premium client experience, • Strong interest in Japanese apparel brands and a genuine passion for Japanese culture and aesthetics, • Excellent communication, organizational, and problem-solving skills, • Strong visual awareness and alignment with Goldwin’s minimalist aesthetic, • Flexible schedule, including availability on evenings, weekends, and holidays, • Physically able to support restocking, merchandising, and floor operations, • Fluent in English; additional languages are a plus Nice to Have • Experience supporting or assisting with in-store events, brand activations, or community-driven initiatives, • Interest in or basic experience with store-level SNS management (e.g. Instagram content coordination, posting, or story updates), • Familiarity with working alongside HQ, marketing, or creative teams to align local activities with brand guidelines, • Comfort representing the brand in public-facing situations such as events, collaborations, or community gatherings, • Interest in fashion, outdoor culture, or design-driven brands with a global perspective, • Passion for outdoor activities or sports, and an active lifestyle mindset What We Offer • A dynamic, international work environment within one of Japan’s leading outdoor and lifestyle brands, • The opportunity to take ownership and make a visible impact as we grow Goldwin’s U.S. presence, • A culture that values quality, innovation, functionality, and attention to detail, • The chance to help build something meaningful in New York’s outdoor and design community