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Job DescriptionFriends of Firefighters is seeking a part-time Board-Certified Behavioral Analyst (BCBA) to contribute to our mission of delivering free mental health and wellness services to the FDNY community. This position will be responsible for providing services to family members of active and retired FDNY first responders. This is an ongoing contract engagement and has a flexible schedule. Rate: $37-45 per hour, dependent upon experience. Responsibilities: • Provide clinical learning needs assessments, functional assessments, and generate appropriate goals and objectives., • Maintain accurate and up-to-date client records, including progress notes and individualized treatment plans, in accordance with Friends of Firefighters policies and procedures., • Follow all applicable laws and regulations set forth by the State of New York, and all other applicable regulatory bodies., • Collaborate with other mental health professionals, medical professionals, and social service providers to ensure that clients receive comprehensive and coordinated care., • Communicate effectively with clients, families, and Friends of Firefighters to provide education, support, and advocacy., • Adhere to ethical and professional standards of practice., • Assist with the expansion of child-focused programmatic activities., • May include other duties as requested by Friends of Firefighters. Qualifications: • Master’s degree in behavioral analysis, education, psychology, or a related field, • Certification of BCBA and License of NYS LBA (Licensed Behavior Analyst), • One year's experience of Applied Behavior Analysis or teaching children with disabilities preferred., • Excellent communication, interpersonal, and organizational skills., • Ability to work flexible hours and meet with clients in-person. The above job description is not intended to be a complete list of responsibilities for the position. Friends of Firefighters reserves the right to modify job duties as necessary to meet business and client needs. Friends of Firefighters is an Equal Opportunity Employer (EEO), and we encourage candidates from diverse backgrounds, including those who may not check all of the traditional boxes, to apply. Your unique lived experiences and perspectives are essential to our mission to be able to serve our clientele with empathy, understanding, and cultural competence. We are dedicated to ensuring equal opportunities for all applicants. If you require application assistance or accommodations throughout the application process, please do not hesitate to reach out to us at applications@friendsoffirefighters.org or by contacting the job poster.

Job DescriptionFriends of Firefighters is seeking an experienced counselor to contribute to our mission of delivering inclusive counseling services tailored to the unique needs of the first responder community. This position will be responsible for providing counseling services to active and retired first responders and their families, and sessions vary but may include individuals, couples, or groups. Rate: $37-45 per hour, dependent upon experience. Responsibilities: • Provide mental health counseling services to individuals and groups, including assessment, diagnosis, treatment planning, and therapy., • Maintain accurate and up-to-date client records, including progress notes and individualized treatment plans, in accordance with Friends of Firefighters policies and procedures., • Follow all applicable laws and regulations set forth by the State of New York, and all other applicable regulatory bodies., • Collaborate with other mental health professionals, medical professionals, and social service providers to ensure that clients receive comprehensive and coordinated care., • Provide crisis intervention services as needed., • Communicate effectively with clients, families, and Friends of Firefighters to provide education, support, and advocacy., • Adhere to ethical and professional standards of practice, including maintaining confidentiality, obtaining informed consent, and avoiding conflicting relationships., • May include other duties as requested by Friends of Firefighters. Qualifications: • Master's degree in social work, counseling, psychology, or a related field from an accredited institution., • Current licensure as a mental health counselor or social worker in the state of New York., • Strong clinical skills, including assessment, diagnosis, treatment planning, and therapy, with a commitment to providing patient-focused care., • Excellent communication, interpersonal, and organizational skills., • Trauma care or other related experience highly preferred., • Ability to work flexible hours based upon client needs., • Ability to facilitate remote counseling sessions, with flexibility to meet with clients in-person as needed. The above job description is not intended to be a complete list of responsibilities for the position. Friends of Firefighters reserves the right to modify job duties as necessary to meet business and client needs. Friends of Firefighters is an Equal Opportunity Employer (EEO), and we encourage candidates from diverse backgrounds, including those who may not check all of the traditional boxes, to apply. Your unique lived experiences and perspectives are essential to our mission to be able to serve our clientele with empathy, understanding, and cultural competence. We are dedicated to ensuring equal opportunities for all applicants. If you require application assistance or accommodations throughout the application process, please do not hesitate to reach out to us at applications@friendsoffirefighters.org or by contacting the job poster.

Job DescriptionWho We Are: Same Seats. Better Prices. Among the fastest growing technology companies, TickPick is reshaping the secondary ticket marketplace, putting money back in the wallets of live event-goers. Since inception, we have saved our customers over $55 million in service fees. Our BestPrice Guarantee backs up our promise to deliver better prices than our competition. For the last five years, TickPick has been named a Deloitte Technology Fast 500 award winner and has landed on lists of Inc. 5000's and Crain's New York Business' Fast 50. If you are passionate about concerts, sports, or theater, and want to see your skills and experience have a direct impact on a fast growing company, TickPick is the place for you. Who You Are: We are hiring a Lifecycle Marketing Manager to own how TickPick engages customers across email, SMS, and push. You will run the program end to end, from strategy through execution and measurement, with data and engineering support and a strong automation toolset at your disposal. This is a builder’s role for someone who wants to stay close to the craft while shaping the systems behind it, and it is scoped to grow with its results. What you’ll accomplish in your first year • A clear map of our lifecycle: the product messaging, stages, seasonal moments, partnerships, and top events, performers, and categories that should drive what we send., • An audited, streamlined journey architecture, with underperforming or overlapping messaging optimized or retired., • A CRM segmentation model built with the data team, with standardized company-wide definitions (new, repeat, lapsed, dormant, super-dormant, reactivated) and live reporting on cohort size, value, and migration., • A standing test-and-learn agenda producing measurable lifts in revenue and retention.Responsibilities Strategy and journeys • Own lifecycle strategy and execution across email, SMS, and push, from planning through optimization., • Build always-on journeys spanning onboarding, conversion, cross-sell, retention, reactivation, and win-back., • Design, present, and ship new campaigns and ad hoc sends that grow sales while protecting customer trust., • Optimize cadence, offers, and incentive strategy to lift engagement without driving fatigue or unsubscribes. Segmentation and personalization • Partner with the data team to define and maintain segments and lifecycle stages, with live reporting on cohort size, value, and movement between stages., • Drive behavior-based, triggered, and dynamic messaging from first-party data, starting with the highest-volume audiences and working toward the niche. Platform, deliverability, and data • Serve as the in-house owner of the ESP and CRM stack, from configuration and integrations through the data flows that feed it., • Protect deliverability and sender reputation, and partner with Product on consent and compliance across email and SMS. AI and automation • Build or co-build tooling that automates journey auditing, segment refresh, content variation, and reporting., • Help shape, test, and iterate the automation roadmap as new capabilities become available. Measurement and reporting • Own lifecycle reporting and forecasting, tying the program to revenue and lifetime value and contributing to planning., • Contribute to channel measurement strategy with a focus on incrementality., • Present performance quarterly and speak to progress and data weekly. Requirements • 5 to 8 years in CRM, lifecycle, retention, or database marketing, with your tactical depth intact, whether you rose quickly and stayed close to the craft or are a more senior operator returning to hands-on work., • Tactical mastery of email, SMS, and push execution, segmentation, and journey building. You get the most out of the tooling yourself., • Demonstrated use of AI at a software level. You have built or co-built tools, with a technical partner, a software kit, or on your own, that turn best practices into automated auditing, optimization, and reporting. This is beyond prompting in a chat interface., • Strong analytical skills, comfortable with cohort and LTV analysis and turning data into action., • A self-directed operator who can carry a function forward with data and engineering support.Preferred qualifications, • Hands-on experience with an ESP or CRM platform (Iterable, Braze, Klaviyo, or similar) and with deliverability and consent compliance., • Experience with predictive modeling and segmentation in partnership with a data team., • A track record of scaling program output faster than team size., • Sports, entertainment, and/or two-sided marketplace experience., • Bachelor’s degree in engineering or the sciences. Benefits • A hybrid in-office approach, enabling remote work a portion of each week, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan Contribution (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Holidays), • Family Leave (Maternity, Paternity), • Training & Development, • $100 Monthly Stipend to Attend Live Events, • Employee Outings, • Free Lunch & Snacks The estimated pay range for this role, based in New York City, is $125,000 - $155,000. This role will be eligible to participate in our company’s equity program. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits, and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is for the expectations as laid out in the job description. However, we are often open to a wide variety of profiles and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate. Diversity at TickPick: At TickPick, we know that diversity of all types, in an environment that pursues equity and inclusion, strengthens our organization’s culture. When our employees are representative of the communities we serve, with diversity in demographics and a broad set of backgrounds, we provide a superior experience for both our customers and our employees. Fostering an open and supportive environment where our employees are empowered and encouraged to bring their whole selves to the table enables TickPick to thrive. The diverse approaches and collaborative problem-solving that result enable us to provide an innovative, nimble, and creative marketplace for our customers and sellers. This belief is central to who we are and what we do, and we are proud of it. TickPick, LLC is proud to be an equal opportunity employer open to all qualified candidates regardless of race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, marital status, citizenship status, military status, protected veteran status, or any other category protected by law.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development, • Wellness resources Friends of Firefighters is seeking an experienced clinician to contribute to our mission of delivering inclusive counseling services tailored to the unique needs of the first responder community. This position will be responsible for providing counseling services to the children and families of active and retired first responders. Sessions will primarily be facilitated in a group setting but may include individuals based upon client need. Rate: $48-53 per hour Responsibilities: • Provide mental health counseling services to individuals and groups, including assessment, diagnosis, treatment planning, and therapy., • Collaborate with other mental health professionals, medical professionals, and social service providers to ensure that clients receive comprehensive and coordinated care., • Collaborate with the administrative team, supporting the intake and scheduling of clients for groups or providing referrals to external sources as deemed necessary., • Maintain accurate and up-to-date client records, including progress notes and individualized treatment plans, in accordance with Friends of Firefighters policies and procedures., • Assist in the assessment and intervention of difficult client situations per Friends of Firefighters guidelines, ensuring high quality care, effective treatment plans, and appropriate documentation and reporting of clinical escalations., • Communicate effectively with clients, families, and Friends of Firefighters to provide education, support, and advocacy., • Adhere to ethical and professional standards of practice, including maintaining confidentiality, obtaining informed consent, and avoiding conflicting relationships., • May include other duties as requested by Friends of Firefighters. Qualifications:, • Master's degree in social work, counseling, psychology, or a related field from an accredited institution., • Current licensure as a mental health counselor or social worker in the state of New York., • Strong clinical skills with children and families, including assessment, diagnosis, treatment planning, and therapy, with a commitment to providing patient-focused care., • Excellent communication, interpersonal, and organizational skills., • Trauma care or other population-related experience highly preferred., • Ability to work flexible hours based upon client needs. Schedule: Open to Part or Full-Time Applicants (20-40 hours per week) Hybrid (In-Person Group Sessions; Optional Remote Individual Sessions) The above job description is not intended to be a complete list of responsibilities for the position. Friends of Firefighters reserves the right to modify job duties as necessary to meet business and client needs. Friends of Firefighters is an Equal Opportunity Employer (EEO), and we encourage candidates from diverse backgrounds, including those who may not check all of the traditional boxes, to apply. Your unique lived experiences and perspectives are essential to our mission to be able to serve our clientele with empathy, understanding, and cultural competence. We are dedicated to ensuring equal opportunities for all applicants. If you require application assistance or accommodations throughout the application process, please do not hesitate to reach out to us at applications@friendsoffirefighters.org or by contacting the job poster.

Job Description Workplace Safety Responder — Part-Time Part-Time · $25.00 / hour · $200.00 daily minimum · Availability for frequent travel throughout the CONUS required mhdhealth.com Help American workers go home safe. OSHA-required compliance testing is what the law asks for. What workers actually need is someone competent, calm, and prepared standing in front of them — running the test, explaining the result, and treating the moment with the seriousness it deserves. That person is a Safety Responder. At MHD, it could be you. We are looking for part-time Safety Responders located along the EAST COAST and in the NORTH EAST region to join a nationally distributed field team that delivers on-site occupational health and safety services for some of the most safety-critical employers in the country. The work is precise, hands-on, and rooted in protocol. The schedule is part-time with heavy driving and travel to customer sites. The standard is non-negotiable. If you have worn a Law Enforcement Officer, Fire Firghter, EMS, or Military uniform, run an emergency response call, or led a first responder crew — and now that you're retired, you miss being the person people trust when conditions get serious — this is built for you. About MHD MHD is a nationwide on-site occupational health, safety, and industrial hygiene services company headquartered in Broomfield, Colorado. Since 2019, we have grown to 51 employees serving more than 2,000 organizations nationwide, including Northrop Grumman, Nebraska Medicine, NPR, and Owens Corning. Our mission is Work Without Worry — helping employers stay OSHA compliant and keep their employees safe. Our brand promise is Safety Made Simple. Compliance Made Certain. We deliver four signature compliance services in the field: Respirator Fit Testing, Audiometric Hearing Testing, Pulmonary Function Testing, and Noise Level Surveys. Our 10-year goal is to become the #1 private employer of veterans and retired first responders in the United States. What you'll accomplish In your first 90 days, you will become certified in MHD's testing methodologies and complete supervised Work Orders alongside your Territory Manager. By six months, you will be the primary MHD presence at client sites across your region — running a full slate of OSHA-compliance testing, coaching client employees through the process, and delivering clean documentation within 24 hours of every visit. By the end of year one, the clients on your route will know your name. They will ask for you by name. They will trust you to walk onto their floor, set up your equipment, and tell them the truth about what the data shows — because the person delivering the test is the person carrying the standard. Specifically, the work involves: • Conducting OSHA-required Respirator Fit Tests, Audiometric Hearing Tests, Pulmonary Function Tests, and Noise Level Surveys at client facilities., • Delivering short, clear in-person safety training to client employees., • Setting up, operating, and calibrating MHD's portable testing equipment on-site., • Submitting complete, accurate electronic reports through MHD's field service platform within 24 hours of each visit., • Representing MHD's brand at every client site — appearance, communication, and conduct that matches the trust our clients have placed in us. A day in the life Your day starts the night before. You confirm tomorrow's Work Order with your Territory Manager — site address, contact name, services scheduled, equipment list, certifications required. You load the vehicle, check the calibration on each instrument, and review the site's prior visit notes. You leave early. Traffic, weather, and gate security are not the client's problems — they're yours. You arrive on time, walk in clean, and find your point of contact within the first five minutes. You set up in the space the client gave you. You greet each employee who comes through, explain what the test does and why, run the protocol exactly as it was written, and answer questions in plain English. When a result is borderline, you do not round it. You run it again. By the end of the day, you have tested between 20 and 60 employees, depending on the service. You break down your equipment, thank the site contact, and head out. That evening, your documentation is uploaded — clean, complete, accurate. Your Territory Manager sees it the next morning. The client sees their report within the week. Some days you sleep in your own bed. Some days you don't. Either way, the standard is the same. What makes a great Safety Responder The strongest people in this role share four signals, regardless of background: They treat standards as identity, not as rules. OSHA protocols, MHD's methodology, and the daily Clarify and Verify habit are not boxes they check. They are how the work gets done, because that is how the work should be done. They lead with expertise, not authority. Clients trust them because they know the equipment, the standards, and the why behind every test — not because they raised their voice. When a client pushes back on a result, they explain it. When the explanation does not move the client, they hold the line anyway. They are comfortable working alone, inside a structure. Most of the day is solo — you, your equipment, and a room full of employees who need the test done right. The structure comes from your Territory Manager, who handles the scheduling, equipment logistics, and client coordination so you can focus on delivery. They never stop sharpening the craft. Certifications renewed before they lapse. New testing methods studied before they're required. Field-observed improvements brought back through the team. The day they stop learning is the day they stop being useful. How we operate — MHD's Core Values These are the four values our entire team is hired against, reviewed against, and promoted against. They are not posters on a wall. They are the operating system. Sweat the Small Stuff. Details matter, and we obsess over getting them right. In every interaction with customers and colleagues, we strive for excellence. Exceptional service means paying attention to everything, big and small. Have the Courage to Do What's Right. Honesty and integrity are at the core of everything we do. We make the tough choices to do what's right and put the good of the organization ahead of self-interest. Own it! See a problem? It's yours to solve. We never assume somebody else will handle things, and we always take personal accountability to make things better. Keep Climbing. We are all working to make a difference for our clients, and to do this we can never rest on our laurels. Our constant focus is on improving the organization, as well as ourselves. Practical fit — let's be honest about the work We owe candidates a clear picture of what this role actually requires. Please read carefully before you apply. Extensive Travel. You will deploy to client sites across your regional territory — typically driving within a five-hour radius. Some visits are local. Some require overnight stays. Air travel happens occasionally for larger projects. If your life situation does not accommodate multi-day travel, several times per month, this role is not the right fit. Schedule. This is a part-time role with variable hours driven by client demand. Most weeks fall between two and four working days. We coordinate the schedule with you in advance, but the rhythm is not a fixed Monday-through-Friday calendar. Physical demand. You will load, unload, and carry portable testing equipment — typically 25 to 50 pounds — between your vehicle and the client's testing area. You will stand, sit, and reposition for several hours at a stretch. Reasonable accommodations apply where legally applicable; the core mobility demand is part of the role. Driving. You will operate a vehicle with testing equipment most working days. A reliable driving record and the ability to drive significant distances safely are required. Certification maintenance. CAOHC (Council for Accreditation in Occupational Hearing Conservation) and NIOSH (National Institute for Occupational Safety and Health) certifications must be earned and maintained. MHD covers the cost of training and certification after you complete field training; the time and intellectual bandwidth to keep them current must come from you. Compensation and what's covered • $25.00 per hour, with a $200.00 daily minimum when deployed., • Training and certification fully covered by MHD after successful completion of field training (CAOHC, NIOSH, and MHD-specific methodology training)., • All travel expenses covered when on company business — vehicle, lodging, meals, equipment transport., • MHD equipment provided — you do not buy your own gear., • Growth path — Safety Responders with strong tenure and demonstrated leadership are the talent pool from which we promote our Safety Responder Territory Managers and service-line specialists. Where we need you We are hiring Safety Responders near and in the following metropolitan areas: • Hartford, CT, • Richmond, VA, • Boston, MA, • Philadelphia, PA, • Hampton Roads, VA, • Upper NY, • New Jersey, • New Hampshire, • Vermont Qualifications Strongly preferred: • Background as a retired or transitioning first responder (Fire, Law Enforcement, EMS) or Military veteran. Our field team is composed almost entirely of people from these backgrounds, and the culture is built around the discipline and presence that comes with that experience., • A track record of working under pressure to a clear standard. Required: • Clear, professional verbal communication — comfortable speaking to small groups of client employees., • Working proficiency with Windows and the Microsoft Office Suite (Outlook, Word, Excel, Teams)., • Clean driving record and ability to pass a background check., • Willingness and physical capacity to travel multiple days per week within your regional territory., • Comfort with occasional air travel for larger projects. Helpful, not required: • Prior experience with respirator fit testing, audiometric hearing testing, or other OSHA-compliance testing services., • Knowledge of workplace safety practices., • Bilingual proficiency in English and Spanish. If you meet the strongly-preferred and required criteria and are missing some of the technical experience, apply anyway. We train for the methodology. We hire for the standard. How to apply Submit your application through this listing. Strong candidates will be contacted by an MHD recruiter for a phone screen, followed by an in-person or video conversation with the Safety Responder Territory Manager for your region. When you apply, tell us briefly: which metropolitan area you live in, your availability pattern (how many days per week, weekday or weekend preference), and one example of a time you held the line on a standard when it would have been easier not to. Equal opportunity MHD is an equal-opportunity employer. We evaluate candidates on the abilities and qualifications relevant to the work, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by applicable law in the locations where we operate. We celebrate the differences our people bring to the team. The work we do is too important to be done by anything less than the best version of every person we hire. Regards, The MHD Hiring Team

Job Description Workplace Safety Responder — Part-Time Part-Time · $25.00 / hour · $200.00 daily minimum · Frequent Travel required - Must have a valid drivers license mhdhealth.com Help American workers go home safe. OSHA-required compliance testing is what the law asks for. What workers actually need is someone competent, calm, and prepared standing in front of them — running the test, explaining the result, and treating the moment with the seriousness it deserves. That person is a Safety Responder. At MHD, it could be you. We are looking for part-time Safety Responders to join a nationally distributed field team that delivers on-site occupational health and safety services for some of the most safety-critical employers in the country. The work is precise, hands-on, and rooted in protocol. The schedule is part-time with frequent travel to customer sites. The standard is non-negotiable. If you have worn a uniform, run a call, or led a crew — and you miss being the person people trust when conditions get serious — this is built for you. About MHD MHD is a nationwide on-site occupational health, safety, and industrial hygiene services company headquartered in Broomfield, Colorado. Since 2019, we have grown to 51 employees serving more than 2,000 organizations nationwide, including Northrop Grumman, Nebraska Medicine, NPR, and Owens Corning. Our mission is Work Without Worry — helping employers stay OSHA compliant and keep their employees safe. Our brand promise is Safety Made Simple. Compliance Made Certain. We deliver four signature compliance services in the field: Respirator Fit Testing, Audiometric Hearing Testing, Pulmonary Function Testing, and Noise Level Surveys. Our 10-year goal is to become the #1 private employer of veterans and retired first responders in the United States. What you'll accomplish In your first 90 days, you will become certified in MHD's testing methodologies and complete supervised Work Orders alongside your Territory Manager. By six months, you will be the primary MHD presence at client sites across your region — running a full slate of OSHA-compliance testing, coaching client employees through the process, and delivering clean documentation within 24 hours of every visit. By the end of year one, the clients on your route will know your name. They will ask for you by name. They will trust you to walk onto their floor, set up your equipment, and tell them the truth about what the data shows — because the person delivering the test is the person carrying the standard. Specifically, the work involves: • Conducting OSHA-required Respirator Fit Tests, Audiometric Hearing Tests, Pulmonary Function Tests, and Noise Level Surveys at client facilities., • Delivering short, clear in-person safety training to client employees., • Setting up, operating, and calibrating MHD's portable testing equipment on-site., • Submitting complete, accurate electronic reports through MHD's field service platform within 24 hours of each visit., • Representing MHD's brand at every client site — appearance, communication, and conduct that matches the trust our clients have placed in us. A day in the life Your day starts the night before. You confirm tomorrow's Work Order with your Territory Manager — site address, contact name, services scheduled, equipment list, certifications required. You load the vehicle, check the calibration on each instrument, and review the site's prior visit notes. You leave early. Traffic, weather, and gate security are not the client's problems — they're yours. You arrive on time, walk in clean, and find your point of contact within the first five minutes. You set up in the space the client gave you. You greet each employee who comes through, explain what the test does and why, run the protocol exactly as it was written, and answer questions in plain English. When a result is borderline, you do not round it. You run it again. By the end of the day, you have tested between 20 and 60 employees, depending on the service. You break down your equipment, thank the site contact, and head out. That evening, your documentation is uploaded — clean, complete, accurate. Your Territory Manager sees it the next morning. The client sees their report within the week. Some days you sleep in your own bed. Some days you don't. Either way, the standard is the same. What makes a great Safety Responder The strongest people in this role share four signals, regardless of background: They treat standards as identity, not as rules. OSHA protocols, MHD's methodology, and the daily Clarify and Verify habit are not boxes they check. They are how the work gets done, because that is how the work should be done. They lead with expertise, not authority. Clients trust them because they know the equipment, the standards, and the why behind every test — not because they raised their voice. When a client pushes back on a result, they explain it. When the explanation does not move the client, they hold the line anyway. They are comfortable working alone, inside a structure. Most of the day is solo — you, your equipment, and a room full of employees who need the test done right. The structure comes from your Territory Manager, who handles the scheduling, equipment logistics, and client coordination so you can focus on delivery. They never stop sharpening the craft. Certifications renewed before they lapse. New testing methods studied before they're required. Field-observed improvements brought back through the team. The day they stop learning is the day they stop being useful. How we operate — MHD's Core Values These are the four values our entire team is hired against, reviewed against, and promoted against. They are not posters on a wall. They are the operating system. Sweat the Small Stuff. Details matter, and we obsess over getting them right. In every interaction with customers and colleagues, we strive for excellence. Exceptional service means paying attention to everything, big and small. Have the Courage to Do What's Right. Honesty and integrity are at the core of everything we do. We make the tough choices to do what's right and put the good of the organization ahead of self-interest. Own it! See a problem? It's yours to solve. We never assume somebody else will handle things, and we always take personal accountability to make things better. Keep Climbing. We are all working to make a difference for our clients, and to do this we can never rest on our laurels. Our constant focus is on improving the organization, as well as ourselves. Practical fit — let's be honest about the work We owe candidates a clear picture of what this role actually requires. Please read carefully before you apply. Travel. You will deploy to client sites across your regional territory — typically a five-hour radius. Some visits are local. Some require overnight stays. Air travel happens occasionally for larger projects. If your life situation does not accommodate multi-day travel several times per month, this role is not the right fit. Schedule. This is a part-time role with variable hours driven by client demand. Most weeks fall between two and four working days. We coordinate the schedule with you in advance, but the rhythm is not a fixed Monday-through-Friday calendar. Physical demand. You will load, unload, and carry portable testing equipment — typically 25 to 50 pounds — between your vehicle and the client's testing area. You will stand, sit, and reposition for several hours at a stretch. Reasonable accommodations apply where legally applicable; the core mobility demand is part of the role. Driving. You will operate a vehicle with testing equipment most working days. A reliable driving record and the ability to drive significant distances safely are required. Certification maintenance. CAOHC (Council for Accreditation in Occupational Hearing Conservation) and NIOSH (National Institute for Occupational Safety and Health) certifications must be earned and maintained. MHD covers the cost of training and certification after you complete field training; the time and intellectual bandwidth to keep them current must come from you. Compensation and what's covered • $25.00 per hour, with a $200.00 daily minimum when deployed., • Training and certification fully covered by MHD after successful completion of field training (CAOHC, NIOSH, and MHD-specific methodology training)., • All travel expenses covered when on company business — vehicle, lodging, meals, equipment transport., • MHD equipment provided — you do not buy your own gear., • Growth path — Safety Responders with strong tenure and demonstrated leadership are the talent pool from which we promote our Safety Responder Territory Managers and service-line specialists. Where we need you We are hiring Safety Responders in and near the following metropolitan areas: • NORTH EAST - Upper New York, Philadelphia PA, Boston MA, New Jersey, Hartford CT, New Hampshire, Vermont, • CENTRAL - Minneapolis MN, Detroit MI, Denver CO, Cheyenne WY, Cleveland OH, Columbus, OH, • WEST COAST - Portland OR, Spokane WA, Seattle WA, Bakersfield CA, San Francisco CA, San Diego CA Qualifications Strongly preferred: • Background as a retired or transitioning first responder (Fire, Law Enforcement, EMS) or Military veteran. Our field team is composed almost entirely of people from these backgrounds, and the culture is built around the discipline and presence that comes with that experience., • A track record of working under pressure to a clear standard. Required: • Clear, professional verbal communication — comfortable speaking to small groups of client employees., • Working proficiency with Windows and the Microsoft Office Suite (Outlook, Word, Excel, Teams)., • Clean driving record and ability to pass a background check., • Willingness and physical capacity to travel multiple days per week within your regional territory., • Comfort with occasional air travel for larger projects. Helpful, not required: • Prior experience with respirator fit testing, audiometric hearing testing, or other OSHA-compliance testing services., • Knowledge of workplace safety practices., • Bilingual proficiency in English and Spanish. If you meet the strongly-preferred and required criteria and are missing some of the technical experience, apply anyway. We train for the methodology. We hire for the standard. How to apply Submit your application through this listing. Strong candidates will be contacted by an MHD recruiter for a phone screen, followed by an in-person or video conversation with the Safety Responder Territory Manager for your region. When you apply, tell us briefly: which metropolitan area you live in, your availability pattern (how many days per week, weekday or weekend preference), and one example of a time you held the line on a standard when it would have been easier not to. Equal opportunity MHD is an equal-opportunity employer. We evaluate candidates on the abilities and qualifications relevant to the work, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by applicable law in the locations where we operate. We celebrate the differences our people bring to the team. The work we do is too important to be done by anything less than the best version of every person we hire. Regards, The MHD Hiring Team

Job Description Perfect opportunity for someone retired or just someone looking for Per Diem work which could eventually turn into a part time or full time basis. As an Adult Day Health Services Program, our Drivers are responsible for safely transporting our clients from their homes to the facility, and from the facility back home, every morning and afternoon, Monday - Friday. The Driver is responsible for the logging of the time of each trip, as well as the specific clients picked up and dropped off.This would be a split shift from approximately 715 am - 10 am and again from 2 pm - 5:00 pm daily. Hours are approximate and may be more based on need. The proper candidate must have a good driving record and be a responsible and safe, customer service oriented and pleasant person. Job Type: Per Diem

Job DescriptionDescription: Position Overview The Member Services Representative serves as a primary point of contact for active and retired union members and their eligible dependents. This position is responsible for delivering exceptional customer service by providing accurate, timely, and professional guidance regarding Fund benefits and programs, including Health & Welfare, Pension, Annuity, Vacation, Scholarship, and other member services. The ideal candidate is customer-focused, detail-oriented, and able to thrive in a fast-paced, high-volume environment. Success in this role requires strong communication skills, sound judgment, the ability to interpret and apply benefit plan provisions, and a commitment to providing a positive member experience while maintaining strict confidentiality standards. Essential Job Functions • Respond to member inquiries by telephone, email, and in person regarding eligibility, health benefits, pension, annuity, vacation, scholarship, and related Fund programs., • Research and resolve member issues accurately, professionally, and within established service standards., • Explain plan provisions, eligibility requirements, procedures, and benefit-related information in a clear and understandable manner., • Assist members with completing forms, applications, and required documentation., • Conduct member identity and eligibility verifications in accordance with established procedures., • Review incoming documents for completeness, accuracy, and compliance with plan requirements., • Follow up with members, employers, healthcare providers, and other stakeholders to obtain missing information or supporting documentation., • Accurately document member interactions, inquiries, complaints, and resolutions within applicable systems., • Maintain electronic and paper records in accordance with organizational policies and regulatory requirements., • Protect sensitive and confidential information and ensure compliance with HIPAA and all applicable privacy regulations., • Exercise sound judgment when handling member information and benefit-related inquiries., • Adhere to departmental policies, standard operating procedures (SOPs), and established service protocols., • Stay current on benefit programs, plan changes, and procedural updates to ensure accurate information is provided to members.Requirements:, • Bachelor's degree required, • Minimum of two (2) years of customer service experience required., • Experience in benefits administration, healthcare, pension administration, labor-management funds, insurance, or a related field is highly desirable. Skills and Competencies • Strong written, verbal, and interpersonal communication skills., • Excellent organizational skills with strong attention to detail and accuracy., • Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel., • Ability to learn and effectively utilize benefit administration, customer relationship management (CRM), and other business software applications., • Typing proficiency of 45-55 words per minute preferred., • Exceptional interpersonal skills with the ability to build rapport and maintain positive relationships with members and colleagues., • Ability to professionally manage high-volume member interactions while maintaining a positive and solutions-oriented approach., • Excellent problem-solving, critical-thinking, and conflict-resolution skills., • Ability to work independently with minimal supervision as well as collaboratively within a team environment., • Commitment to maintain confidentiality and handle sensitive information with discretion., • Bilingual English/Spanish proficiency is a plus. Working Environment Office-based position in a fast-paced customer service environment and requires frequent interaction with members, beneficiaries, healthcare providers, employers, and Fund staff. Primarily sedentary work performed in an office environment. Ability to sit for extended period of time while looking at the computer workstation. Frequent use of a computer, keyboard, mouse, telephone, and other standard office equipment. Frequent reading, reviewing, and entering information into electronic systems and databases. This position plays a vital role in supporting the Fund's commitment to providing exceptional service and ensuring that members and their families receive accurate guidance, timely assistance, and a positive customer experience Salary and Benefits Salary Range: $65,000 The rate of pay offered will be based on relevant skills, education, experience, and qualifications. The NYCDCC Benefit Funds offer a comprehensive and competitive benefits package, including 100% employer-paid health benefits, an employer-funded annuity contribution equal to 10% of compensation, paid time off, and professional-development support, including CEBS and continuing-education programs. EEO Statement The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual’s actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, please contact Krystal Higgins at (212) 366-7516.