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Job Description SMASHBURGER Restaurant Manager Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Quarterly Bonus, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Paid time off – vacation and sick*, • Medical, Dental and Vision Options*, • 401K match (21 and older), • Flexible schedules in a fun, family friendly, team environment, • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Restaurant Manager Responsibilities • Reporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:, • Manage the performance of multiple Shift Leaders (SL) and Employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employees, • Reward and recognize employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage FSC operational standards daily, • Manage the guest experience metrics (NPS and OSAT), • Ensure all food safety standards are followed and in compliance with all local health departments, • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Support routine management communication, • Follow COGS management procedures for food ordering and inventory, • Follow and ensures company cash policies to ensure minimal losses through theft or shortages, • Manage daily labor, • Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed, • 1-2 years of Manager experience in restaurants, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs., • Ability to work in high and low temperatures **All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description SMASHBURGER Restaurant General Manager Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Quarterly Bonus, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Paid time off – vacation and sick*, • Medical, Dental and Vision Options*, • 401K match (21 and older), • Flexible schedules in a fun, family friendly, team environment, • Employee Assistance Program, • Fast track for career opportunities\ *Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Restaurant General Manager Responsibilities • Reporting to the Director of Operations/District Manager and is the primary support for the management teams in their respective restaurant location., • Manage the performance of multiple Restaurant Managers (RM), Shift Leaders (SL) and Employees, • Promote a fun and positive work environment, • Develop future leaders for the company, • Manage the effectiveness of people focused processes and systems, • Ensure individual unit is always staffed adequately which includes: employee retention, communicating staffing needs to DO/Recruiting and checking ATS each morning for new applicant flow, including the selection, development and performance management of employees, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect LMS, and 4 step method of training, • Reward and recognize employee performance that exceeds company standards, • Engage in talent reviews and performance conversations for all RM/RS in their respective restaurant, • Partner with Human Resources Business Partner (HRBP) to manage progressive disciplinary processes that arise with the unit, • Resolve all employee relations issues with the assistance of the DO/SDO and HRBP, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage FSC operational standards daily and complete a corrective action plan for every FSC audit performed by SDO, DO, and QM, • Manage the guest experience metrics (NPS and OSAT) and resolve all guest complaints within 24 hours of the incident through use of Medallia, • Ensure all food safety standards are followed and in compliance with all local health departments, • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Facilitate routine management communication, • Manage the businesses spends through allocations and usage of company declining budget, • Manage COGS through PAR ordering management, inventory, and FIFO reporting, • Manage spending in accounts cleaning, small wares, and operating costs, • Follow and ensures company cash policies to ensure minimal losses through theft or shortages, • Build sales through community involvement and improvement of FSC operations within the unit, • Manage labor cost through effective wages within the hourly minimums in accordance to state laws, • Participate in P&L reviews with SDO and DO, • Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed, • 1-2 years of Restaurant General Manager experience in restaurants, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs., • Ability to work in high and low temperatures **All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description SMASHBURGER Restaurant Manager Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Quarterly Bonus, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Paid time off – vacation and sick*, • Medical, Dental and Vision Options*, • 401K match (21 and older), • Flexible schedules in a fun, family friendly, team environment, • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Restaurant Manager Responsibilities • Reporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:, • Manage the performance of multiple Shift Leaders (SL) and Employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employees, • Reward and recognize employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage FSC operational standards daily, • Manage the guest experience metrics (NPS and OSAT), • Ensure all food safety standards are followed and in compliance with all local health departments, • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Support routine management communication, • Follow COGS management procedures for food ordering and inventory, • Follow and ensures company cash policies to ensure minimal losses through theft or shortages, • Manage daily labor, • Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed, • 1-2 years of Manager experience in restaurants, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs., • Ability to work in high and low temperatures **All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description Real estate/landlord-tenant law firm seeks attorney with a minimum of 1-3 years experience in landlord-tenant litigation in New York City Housing Courts. Experience in handling DHCR matters is a plus but not required. Looking for a candidate with the following qualifications: Ability to handle a heavy caseload. Ability to multi-task and strong attention to detail. Ability to negotiate, evaluate and resolve cases. Trial experience a plus. Must be outgoing and aggressively represent our clients. Have experience in using Westlaw for legal research. Be able to write well and know standard-form motion practice. Please email resume to:

Job Description Through NRI (formally Core BTS) Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client has an immediate need for a Network/Voice Engineer to join their team in Brooklyn, NY. Position Overview: Our client is seeking a skilled Network and Voice Engineer to oversee the daily operations, reliability, and integrity of our enterprise voice communications infrastructure. This role includes installation, configuration, maintenance, and ongoing support of voice systems including servers, gateways, phones, circuits, wiring, backup systems, and diagnostic tools. Key Responsibilities: • Maintain and support Cisco Unified Communications systems, ensuring the stability and performance of enterprise voice services., • Design and implement enhancements to Cisco UC architecture based on functional requirements and industry best practices., • Administer and troubleshoot Cisco UC components, including Call Manager, Unity Connection, Contact Center (UCCX), IM&P, and CER., • Collaborate with carriers, vendors, and internal technical teams on VoIP deployments, optimization, security, and ongoing management., • Troubleshoot voice and data networks, including SIP, T1, and POTS services., • Create and maintain documentation including technical specifications, design diagrams, and operational procedures., • Develop and support Contact Center scripts and configurations., • Maintain QoS configurations and ensure consistent performance across voice, video, and data services., • Manage and support 3rd party integrations with CUCM, coordinating with vendors to ensure compatibility and optimal performance., • Provide support for Webex and other collaborative communication platforms. Required Qualifications: • Bachelors degree or equivalent combination of education and experience., • Minimum of 4 years of hands-on experience with voice technologies., • CCNA certification required; CCNP preferred., • Proven experience managing and deploying Cisco Unified Communications products., • Strong understanding of SIP protocol and the ability to analyze call flows with packet capture tools., • Experience designing low-level architectures for UC solutions., • Familiarity with enterprise QoS strategies and implementation., • Proficiency with Webex support and integration.

Job DescriptionCompany Description THE BEST NEED THE BEST. Known as "The Game Changers”, Diablo Tools () elevates the market by providing Best in the World and Best for Our World cutting tool and power tool accessory solutions for professional users. With innovation at the forefront of everything we do, Diablo Tools continues to “raise the bar” by bringing the most advanced technology to the portable tool market that increases quality and performance and saves our users time and money. Diablo Tools is committed to providing first-class technology that makes dominates the jobsite but also makes it safer. Our innovation, however, is not the only thing that sets us apart from the competition – our people do, too. At Diablo Tools, we pride ourselves on putting “People First.” We cannot be the Best without the Best. That’s why we onboard the Best talent and continue to invest in them through ongoing training and recurring professional development opportunities. We are proud to provide a culture that is innovative, supportive, fun, connected, and nurtures growth for our people. Our commitment to our employees has been recognized by the employee engagement platform, Energage, by naming Diablo Tools a Top Workplace in 2024. Additionally, Diablo Tools was named a Top Workplace in the cultural excellence category for professional development, employee well-being and employee appreciation. We strive to be the best for our end-users and the best for our team – so Join the Best, today! We are expanding our Midwest sales team and are looking for an extroverted, highly motivated, and driven Sales Professional with 1-8 years of sales experience. This is an amazing opportunity to take your competitive fire and win with THE BEST. Our future-forward approach in everything we do is what separates us from the rest. We Lead, Never Follow. Basic knowledge of construction products and power tools is not necessary. We provide a world class, hands-on sales and product training program for all candidates regardless of previous experience. We offer a tremendous career track in sales and marketing focused on development and growth for our employees. Are you hungry, ready for immediate impact, excited for a challenge? Change your future forever by joining the Best! Job Description Gain 100% market share within their categories, channels and markets and to implement strategic approaches to deliver monthly, quarterly and yearly sales numbers. Assisting Regional Managers or Key Market Managers with various tasks including training, management of trade shows and coaching other Territory Managers. • Effectively develop programs and sales strategies for Key dealers within assigned territory with the purpose to convert, promote and consolidate key categories to Diablo/Freud. Plan for monthly, quarterly and yearly growth while staying within T&E Budget., • Aide assigned Territory Managers in scheduling, placing orders, developing presentations, suggested orders, and other administrative duties that contributes to a collaborative approach to growing the territory’s market share and sales volume., • Mentor & counsel Territory Managers (as assigned) on company best practices, customer approaches & strategies in an engaging and highly communicative manner. (Daily contact with TMs), • Administrative responsibilities include scheduling, placing orders, developing presentations, suggested orders, and other administrative duties that contributes to a collaborative approach to growing the territory’s market share and sales volume., • Consistent communication with direct supervisor to discuss customer and company strategies / specifics. Attend all conference calls and provide requested revenue planning., • Support RM and/or KMM on topics like development of programs, sales strategies for Key dealers, joint coaching calls with RMs & team, plan targeted training/development/onboarding programs, OTJ training of TMs, and support management of trade shows., • Travel minimum 5/6 days per month to meet Customers & Develop Territory Managers (as assigned)Qualifications, • Bachelor’s degree in business/marketing related field or 8 years of commensurate experience., • Proven sales experience within this territory., • Proven effective communication with corporate staff, sales organization & customers., • Strong understanding of sales strategies, processes, and approaches., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams) Additional Information Equal Opportunity Employer, including disability/veterans. Indefinite U.S. Work authorized individuals only. Future sponsorship for work authorization unavailable.

Job Description Through NRI (formally Core BTS) Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client has an immediate need for a Network/Voice Engineer to join their team in Brooklyn, NY. Position Overview: Our client is seeking a skilled Network and Voice Engineer to oversee the daily operations, reliability, and integrity of our enterprise voice communications infrastructure. This role includes installation, configuration, maintenance, and ongoing support of voice systems including servers, gateways, phones, circuits, wiring, backup systems, and diagnostic tools. Key Responsibilities: • Maintain and support Cisco Unified Communications systems, ensuring the stability and performance of enterprise voice services., • Design and implement enhancements to Cisco UC architecture based on functional requirements and industry best practices., • Administer and troubleshoot Cisco UC components, including Call Manager, Unity Connection, Contact Center (UCCX), IM&P, and CER., • Collaborate with carriers, vendors, and internal technical teams on VoIP deployments, optimization, security, and ongoing management., • Troubleshoot voice and data networks, including SIP, T1, and POTS services., • Create and maintain documentation including technical specifications, design diagrams, and operational procedures., • Develop and support Contact Center scripts and configurations., • Maintain QoS configurations and ensure consistent performance across voice, video, and data services., • Manage and support 3rd party integrations with CUCM, coordinating with vendors to ensure compatibility and optimal performance., • Provide support for Webex and other collaborative communication platforms. Required Qualifications: • Bachelors degree or equivalent combination of education and experience., • Minimum of 4 years of hands-on experience with voice technologies., • CCNA certification required; CCNP preferred., • Proven experience managing and deploying Cisco Unified Communications products., • Strong understanding of SIP protocol and the ability to analyze call flows with packet capture tools., • Experience designing low-level architectures for UC solutions., • Familiarity with enterprise QoS strategies and implementation., • Proficiency with Webex support and integration.

Job DescriptionCompany Description For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive. Job Description • Perform timely financial analysis/underwriting for renewals, annual reviews, and modifications (extensions, waivers, amendments, etc.) by effectively weighing IDBNY’s credit policies and understanding of desired risk profile, • Proactively monitor the portfolio for indicators of stress/risk such as failed covenants, downward financial statement trends, payment schedule interruptions, collateral devaluation, etc., • Keep RMs informed of any issues with credit or portfolio risk, • Identify and inform RM of cross-sell, referral and credit expansion opportunities, • Ensure thorough and on-time collection of financial statements, rent rolls, and other required reporting requirements to allow for timely completion of End of Month (EOM) reports required for portfolio management, • Support RMs in providing top client service in-line with the bank’s expected high standards, • Remain well informed on all client matters to minimize risk, • Complete the annual review of credits, • Remain fully compliant on all client matters, • Achieve all individual goals and contribute to all team goals, • Develop positive working relationships with all segments and individual bank partners, • Complete all required training timely, • Conduct oneself as a true brand ambassador for the bank #LI-Hybrid Qualifications • Portfolio Manager needs to have strong credit and organizational skills as well as solid understanding of commercial lending., • Minimum experience of 3– 5+ years in commercial loan portfolio management/underwriting or another relevant area required, • Must be able to work as part of the Middle Office team working together with Direct Manager, Account Officers and Group Manager, • Willingness to take on special projects as they arise., • Should already be familiar with bank reports, systems and processes, • Should possess strong communication skills (verbal and written), • Ability to work in a collaborative environment and while meeting tight deadlines, • Strong technical skills including MS Office: Excel, Word and PowerPoint, • Prior experience with Salesforce and Core Banking systems is beneficial but not required. Other CRM experience is a plus. Compensation The expected annual salary for this position is between $90,000 and $110,000 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement. Additional Information The Bank will make reasonable accommodations to the following employees to allow them to perform the essential functions of their position, except where doing so would result in undue hardship to the Bank: • Those with a known mental or physical disability., • Pregnant individuals and/or individuals with pregnancy or childbirth-related medical conditions., • Victims of domestic violence, sex offenses or stalking. The Bank retains the ultimate discretion to choose the appropriate reasonable accommodation. Upon reaching a final determination at the conclusion of the cooperative dialogue, the Bank will provide the requesting individual with a written final determination identifying any accommodation granted or denied. In addition, the Bank will maintain any information regarding the employee’s request and status in the strictest confidence, except as requested by the employee, as required on a need-to-know basis or as otherwise required by law. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All your information will be kept confidential according to EEO guidelines. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

Job DescriptionCompany Description The Plaza Hotel is hiring! We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description JOB DESCRIPTION The Revenue Manager is responsible for developing and implementing pricing strategies, distribution tactics, and inventory control to maximize total hotel revenue. The ideal candidate will bring expertise in luxury hotel revenue management, a strong analytical mindset, and a proactive approach to market trends and business intelligence. Responsibilities • Develop and execute revenue management strategies for rooms and ancillary revenue streams., • Analyze historical data, market trends, and demand forecasts to optimize pricing and inventory., • Monitor competitor performance and industry trends to identify opportunities and risks., • Manage OTA relationships and ensure optimal performance on all distribution channels., • Collaborate closely with the Sales, Marketing, Reservations, and Front Office teams to align revenue goals with operational execution., • Prepare and present detailed revenue performance reports and forecasts to senior management., • Oversee and optimize channel mix, rate parity, and booking patterns., • Utilize revenue management systems (RMS), PMS, and BI tools to guide strategy and decision-making., • Lead the monthly forecast and budget processes in conjunction with finance and operations., • Ensure compliance with brand and corporate pricing policies. Compensation: $85,000 - $90,000 per annum plus bonuses Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty exceptionally. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: • Minimum 2 years of experience as a Revenue Manager in a 4- or 5-star hotel environment, preferably luxury segment, • Strong understanding of revenue management principles, distribution strategies, and market segmentation, • Proficient in IDeaS RMS, Opera Cloud PMS, Oracle ORS, TARS, and channel managers strongly preferred, • Excel and data analysis skills; experience with Power BI or similar tools is a plus., • Strong commercial acumen and ability to influence cross-functional stakeholders, • Excellent communication, presentation, and leadership skills, • Bachelor’s degree preferred, • Exceptional communication skills, both verbal and written, • Forward thinker with aptitude for optimizing hotel GOP, • Dynamic, confident attitude with ability to work independently, • Effectively engage with team members, corporate, asset management, and ownership partners, • Maintain confidentiality of proprietary information and protect company assets Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionThis is a fully remote position open to candidates located anywhere in the U.S., with working hours aligned to Eastern Standard Time (EST). Position Summary We are seeking a strategic and dynamic Corporate Director of Revenue Management to lead and oversee the revenue management and sales & marketing functions across our hotel portfolio. This individual will be responsible for driving top-line performance through strategic planning, collaboration, and execution across all commercial disciplines. The ideal candidate will bring a strong analytical mindset, deep hospitality industry experience, and a proven track record of aligning sales, marketing, and revenue strategies to deliver sustainable growth. Position Duties and Responsibilities • Develop, implement, and monitor integrated revenue management and sales & marketing strategies to optimize hotel performance across all distribution and reservation channels., • Partner closely with property-level and corporate teams to ensure consistent execution of commercial strategies, alignment of goals, and achievement of revenue targets., • Analyze market trends, competitor behavior, and performance data to identify revenue opportunities and develop forward-looking commercial action plans., • Provide leadership and support to property-based sales and revenue management teams, ensuring best practices and brand standards are met or exceeded., • Collaborate with hotel ownership and operations teams to develop budgets, forecasts, and strategic plans., • Involved in all aspects of budgeting and monthly reforecasting., • Guide the deployment and optimization of commercial tools, systems, and platforms across all properties., • Stay ahead of industry trends and shifts in consumer behavior, integrating insights into strategy development and tactical planning., • Lead regular commercial performance reviews with hotel and corporate stakeholders, ensuring accountability and proactive decision-making., • Champion a culture of continuous improvement, innovation, and high performance within the commercial organization., • Assist in setting group ADR guidelines for seamless booking at the properties., • Facilitate all daily and weekly Sales, Revenue, Daily Business Reviews, • Minimum 7 years of progressive experience in hotel revenue management, sales, and marketing, with a strong understanding of both disciplines., • Prior experience with Hilton, Marriott, or other major hospitality brands is strongly preferred., • Experience in Hilton and/or Marriott PMS, Delphi, • Proven ability to manage and influence cross-functional teams in a matrixed or multi-property environment., • Strong analytical, financial acumen, and data-driven decision-making capabilities., • Experience in working with revenue management systems (RMS), CRM platforms, and digital marketing tools., • Ability to adapt quickly to changing market dynamics and emerging industry trends., • Excellent communication, leadership, and organizational skills., • Highly proficient in Excel, Word and Outlook Qualifications • Multi-brand experience, • Strong understanding of digital marketing, distribution, and e-commerce strategies in the hospitality space., • Ability to travel as needed to support hotel teams and corporate initiatives.

Job Description PRIMARY FUNCTION/PURPOSE: The Roving Maintenance Supervisor (RMS) will supervise, assign, and dispatch the maintenance team to make technical and mechanical repairs throughout the Children’s Rescue Fund portfolio, as per work orders. This individual is responsible for ensuring our properties meet CRF’s standards for safety, appearance, and functionality, while ensuring the maintenance of a clean and healthy environment for clients, staff, and volunteers. Overseeing the operation, the RMS will assess and monitor projects for materials needed and establish timelines for completion, maintain supplies in the central warehouse, and record usage and purchases of materials/tools. The RMS will supervise the Maintenance Team in general carpentry, plumbing, electrical, wall board repairs, plastering, painting, cement repairs, cabinets/countertop repairs and replacement, door/door lock repairs, wood, ceramic and vinyl floor repairs, cove and wall base installation, window/glass repairs, flashing of roofs as needed, assigned preventative maintenance duties, and any maintenance tasks not requiring a licensed contractor/vendor. MINIMUM QUALIFICATIONS: • High School diploma or equivalent required, • Five (5) years or more in building and property maintenance experience, • At least four (4) years of experience providing custodial services, in a supervisory capacity, in a business or social service environment, of three or more workers, • Familiarity with equipment and processes associated with custodial work, • Knowledgeable and skilled in the use of hand and power tools, • Able to handle pressure and deadlines when resolving problems, • Effective written and verbal communication skills, • Must have a valid and unexpired NY State Driver’s License, • Must be detail oriented, highly organized, and able to work independently and/or as part of a team to complete complex projects in a fast-paced environment, • Must be adept and comfortable with crisis management, with the ability to think and act calmly in emergency situations, • Proficient in identifying operational problems and formulating/implementing realistic solutions, • Excellent interpersonal skills to foster cooperative working relationships with senior leaders, management, employees within other departments, as well as direct reports, • Demonstrate ability to exercise critical thinking, analytical, and problem-solving skills, as well as general resourcefulness, • Must have strong initiative and the ability to work well under pressure, • Excellent project-management and time-management skills, and the ability to prioritize tasks, • Exercise a high level of integrity and ethics while being dependable and adaptable with ever-changing priorities, • Possess adequate knowledge of plumbing, electrical, carpentry and heating and air conditioning units, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Provides day-to-day supervision of the staff working on the Maintenance Team, • Participate in training and staff-development activities to acquire and maintain the interpersonal and operational skills necessary for successful job performance, • Respond to emergencies on overnight and weekends when necessary, • Monitors time and attendance, approves requests for time off and completes payroll timesheets, • Plans, organizes, and assigns projects to the maintenance team throughout CRF’s portfolio, • Monitors and inspects work to ensure it has been done thoroughly and meets industry standards, • Ensure maintenance team has the necessary materials and tools to complete assigned projects, • Ensures the team exercises safety practices, • Tracks facility projects using work orders, and develops reports for submission to AVP, • In collaboration with site DBO’s or Facility Managers, the Roving Maintenance Supervisor will conduct facility inspections to assess mechanical systems, utility, and water usage; they will also identify safety and risk management concerns related-to the physical needs of the properties; reports and recommends facility projects based on inspection outcome to AVP of Facilities, • In collaboration with the AVP of Facilities and DBO’s, coordinates and monitors facility repairs assigned to vendors, • Diagnose the source or cause of defect or problem, making repairs in accordance with established policies, procedures, safety standards, as well as code requirements, • Supports the facilities in completing major unit repairs, • Develop and follow-up on punch lists, • Follow procedures for procuring materials, supplies, equipment, and tools, • Maintain inventory at adequate levels for the Maintenance Team, • Assist with cost-cutting expense control, utilizing the Maintenance Team for portfolio repairs, • Report excess expenditures and make cost-saving recommendations, • Provides hands-on skills training to direct reports; ensures they attend CRF training as well as routine safety training, • Report accidents and incidents in a timely manner, • Complete reports, documentation, and paperwork in a timely and accurate manner, • Foster a positive and collaborative relationship with program staff, • Encourage and maintain a teamwork culture within the Maintenance team, • Perform seasonal duties, such as AC installation and filter changing, flushing boilers and radiators, • Assemble and move furniture and appliances, make electrical and plumbing connections of appliances, • Ensure proper tagging and inspections are posted on building systems, • Provide documentation for critical files as needed, • Ensure Maintenance Team maintains professionalism through their interaction and communication with staff and clients, • Mold remediation, • Repair damaged electrical wiring when a shortage or severed wire occurs, • Repair broken or leaking plumbing fixtures, • Perform routine structural maintenance repairing windows, doors, walls, and floors, • Oil machinery gears and bearings as needed, • Change machinery belts as needed, • Inspect landscaping and report issues to the DBO, • Inspect roof for debris, leaks, deficiencies, and clogged drains, • While working at a location, identify deficiencies and bring them to the DBO’s attention, • Replace light bulbs, exit and emergency signs, and stained ceiling tiles as needed, • Inspect vacant spaces and report issues to the DBO, • Ensure that when not in use, seasonal equipment is stored properly, • Perform any other maintenance and repair duties, and special projects assigned by the DBO, including serving on-call for emergency situations that may arise Secondary Responsibilities: • Inspect work performed by vendors and contractors to verify the work, materials, and services meet the quality standards and scope of CRF, • In collaboration with AVP, request quotes as needed, • Assist locations in preparing for government and Callahan inspections, • Accommodate programs with filing completion of CAP with work orders, images and documentation as requested by DHS, OTDA, DOB, HPD, FDNY, HPD and other government authorities, • Snow removal and assist cleaning staff as needed, • Provide performance evaluations and make HR referrals as needed OTHER REQUIREMENTS (including Physical Demands): • Travel required, • May be required to work long hours and a varied schedule, • Able to move and lift up to 50 pounds, climb stairs, work on ladders, work with arms raised over head, stand/walk for long periods of time, climb stairs, bend at waist and knees to lift boxes, appliances and furniture, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description The Area Director of Revenue Strategy is responsible for identifying and maximizing all potential revenue opportunities across a portfolio of assigned full-service hotels. This role provides strategic leadership to property teams in order to drive RevPAR, RevPAR Index, profitability, and overall market share growth. The position includes responsibility for leading revenue strategy processes such as inventory and pricing optimization, forecasting, and long-term planning. Please Note: Experience working with full-service hotels based in the Washington, D.C. Metro area is mandatory. Experience with third-party hotel management companies is strongly preferred. Key Responsibilities: • Maximize total revenue and market share through effective pricing strategies, sales mix optimization, and enhanced channel visibility., • Evaluate and adjust rate strategies frequently to ensure consistent improvement in RevPAR Index (RPI)., • Analyze market data to identify trends, forecast demand, and determine optimal sales mix strategies., • Lead virtual revenue strategy meetings with hotel teams on a regular basis., • Support the development of accurate and timely monthly revenue forecasts., • Monitor competitor rates and strategies across all channels to maintain competitive advantage., • Manage OTA promotions in line with brand and revenue goals., • Ensure data accuracy and full utilization of Revenue Management Systems (RMS)., • Lead and manage group pricing strategies up to 24 months in advance., • Work closely with group housing teams to enforce group booking standards and track cutoff compliance., • Maintain expert-level understanding of local DC market demand drivers and competitive dynamics., • Participate in the annual budgeting and RFP processes as necessary., • Provide reporting and strategic input for ownership and leadership as required. Qualifications: • Bachelor’s degree or equivalent experience in hospitality, business, or a related field., • Minimum of 3 years in a multi-property revenue management leadership role., • Mandatory experience with full-service hotels based in the Washington, D.C. Metro area., • Preferred experience working under a third-party hotel management company., • Experience with multiple hotel brands required; IHG brand experience is a plus., • Strong analytical mindset with a deep understanding of revenue strategy principles., • Experience in Top 25 MSA markets preferred., • High proficiency in hotel systems (reservations, revenue, front office, sales & catering)., • Skilled in data and market analysis tools (STR, TravelClick, Knowland, Kalibri, etc.)., • Strong grasp of digital marketing and its impact on revenue performance., • Effective communicator with strong presentation and collaboration skills., • Advanced Excel and data modeling skills required., • Willingness to travel as needed.

Job Description Through NRI (formally Core BTS) Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client within the non-profit space has an immediate need for a Systems Administrator/Engineer to join their team in Brooklyn, NY for a 3-year contract with the possibility of a 3-year renewal. System Admin and Engineer: Responsibilities • Responsible for the day-to-day operation, reliability, and integrity of the enterprise Microsoft Windows Active Directory environment. This includes the installation, maintenance, and management of physical and virtual servers, backup systems, and application servers, • Microsoft Windows Server OS configuration changes to meet requirements of new and existing applications, web servers, database servers, etc., • Systems interruptions, failures, and outage troubleshooting, remediation, and root cause analysis, • Administration of VMware vSphere, Microsoft Azure, and AWS environment, • Microsoft Active Directory administration including, but not limited to:, • User/Security Group management, • Group Policy administration, • DHCP and DNS administration, • Windows file server administration including permissions, sharing, and mapping, • Configuration and support of Office 365 environment, • Mobile device management administration in Intune and other MDM platforms, • Physical server/rackmount equipment rack and stack when necessary, • Identify and communicate technical findings in continuous improvement efforts and recommend changes to implement and maintain best practices, • Documentation generation and maintenance for configuration processes and procedures, • Facilitate and collaborate on new and ongoing IT projects and initiatives with professional services and on-premises team, • Act as tier 2/3 escalation point for tier 1support escalations and on-site requirements, • Work with partners, clients, and resellers with existing and new relationships to communicate for purposes of license renewal, certificate generation, product purchases, application administration, etc. Required Qualifications • Bachelor's degree, or equivalent education and experience, • Four or more years working on Microsoft servers and workstations. MCSA or MCSE in relevant specialty preferred, • Four or more years experience managing, supporting, and deploying VMware vSphere infrastructure. VCP preferred, • 4 or more years' experience managing, supporting, and deploying Microsoft Azure environment resources, • Intermediate/advanced Office 365 and Microsoft Exchange administration, • Experience in Storage Area Network (SAN) technologies, • Advanced Microsoft Active Directory expertise, • Advanced Microsoft Windows Server and client operating system expertise, • Microsoft Endpoint Configuration Manager (Formerly SCCM) expertise, • Microsoft Intune experience for mobile device management, • Basic PowerShell scripting knowledge, • Basic understanding of power distribution equipment such as UPS', PDUs, PSUs, and power circuits, • Basic Linux server administration familiarity, • Basic network technology experience including subnetting, VLANs, VPNs, and firewall settings, • Strong analytical and troubleshooting skills

THE PLAZA HOTEL IS HIRING! This is your chance to be a leader at the most iconic hotel in the world! Revenue Manager • New York, NY, USA, • Full-time, • Job-Category: Revenue Management & Pricing, • Job Type: Permanent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit JOB DESCRIPTION The Revenue Manager is responsible for developing and implementing pricing strategies, distribution tactics, and inventory control to maximize total hotel revenue. The ideal candidate will bring expertise in luxury hotel revenue management, a strong analytical mindset, and a proactive approach to market trends and business intelligence. Responsibilities • Develop and execute revenue management strategies for rooms and ancillary revenue streams., • Analyze historical data, market trends, and demand forecasts to optimize pricing and inventory., • Monitor competitor performance and industry trends to identify opportunities and risks., • Manage OTA relationships and ensure optimal performance on all distribution channels., • Collaborate closely with the Sales, Marketing, Reservations, and Front Office teams to align revenue goals with operational execution., • Prepare and present detailed revenue performance reports and forecasts to senior management., • Oversee and optimize channel mix, rate parity, and booking patterns., • Utilize revenue management systems (RMS), PMS, and BI tools to guide strategy and decision-making., • Lead the monthly forecast and budget processes in conjunction with finance and operations., • Ensure compliance with brand and corporate pricing policies. Compensation: $85,000 - $90,000 per annum plus generous bonuses Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty exceptionally. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: • Minimum 2 years of experience as a Revenue Manager in a 4- or 5-star hotel environment, preferably luxury segment, • Strong understanding of revenue management principles, distribution strategies, and market segmentation, • Proficient in IDeaS RMS, Opera Cloud PMS, Oracle ORS, TARS, and channel managers strongly preferred, • Excel and data analysis skills; experience with Power BI or similar tools is a plus., • Strong commercial acumen and ability to influence cross-functional stakeholders, • Excellent communication, presentation, and leadership skills, • Bachelor’s degree preferred, • Exceptional communication skills, both verbal and written, • Forward thinker with aptitude for optimizing hotel GOP, • Dynamic, confident attitude with ability to work independently, • Effectively engage with team members, corporate, asset management, and ownership partners, • Maintain confidentiality of proprietary information and protect company assets

The RMS Implementation Specialist plays a vital role in ensuring successful client engagements by combining deep product expertise with buy-side industry knowledge. Unlike a generalist project manager, the Implementation Specialist is a hands-on product expert, guiding clients in how to best leverag

Assist senior Relationship Managers (RMs) in the preparation of customer presentations and term sheets, as well as manage the pipeline activity for sales reps and managers. Middle Market Banking Specialty Relationship Manager II. This candidate will support Sr Corporate Bankers and leaders in develo

Senior Technical Recruiter - Financial Services.Searching for a Senior Technical Recruiter to recruit for contract positions at our direct clients, which include major investment banks.Prior work experience as an IT Recruiter on contract positions is a must.You must be able to work on multiple jobs

The Risk Management Solutions (RMS) desk is responsible for providing foreign exchange, interest rate and workflow solutions to multi-national investment grade and high yield corporations in the Americas.Clients span a variety of sectors including healthcare, consumers, financial sponsors, TMT, indu

Investment Execution and Sales. Coach, train and mentor junior team members, provide input on their career development; contribute to developing less experienced RMs, be physically present in the office when not traveling for business purposes.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Shares insights and learnings with other RMs and PMs. Ability to stay current on market trends and industry developments, translating insights into actionable strategies for portfolio growth and risk mitigation.

Excited to grow your career? BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers. About the job: About the Area The Global Institutional Business unit within BBVA's Corporate & Investment Banking (CIB) division is responsible for developing and managing relationships with institutional clients by offering a wide range of CIB products, including: • Global Markets, • Global Transactional Banking, • Banks, • Wealth and Asset Managers, • Insurance, • Public Sector, • Financial Sponsors In the United States, the Financial Sponsors practice primarily focuses on Global Infrastructure and Real Estate managers operating across BBVA's international footprint (U.S., Europe, Latin America, and Asia). Role Overview As a Senior Associate in the Financial Sponsors team, you will be part of a client-facing Origination Team within BBVA's CIB unit. This is a high-impact role focused on supporting Relationship Managers (RMs) in originating, marketing, and executing a full suite of banking products and services to Financial Sponsors, including: • Global infrastructure and energy funds, • Sovereign wealth funds, • Pension funds, • Portfolio companies You will work in close coordination with teams based in the U.S., Europe, and Latin America, as well as product and support teams (Risk, Legal, Operations, Finance, etc.) to successfully deliver business solutions and strengthen client relationships. This role offers significant exposure to senior leadership, international clients, and complex transactions - making it an excellent platform for career growth in Corporate and Investment banking. Key Responsibilities • Origination & Strategy Execution, • Support the execution of the Strategic plan, business objectives, and budget for the Financial Sponsors unit, • Assist in Identifying and originating new business opportunities across geographies, • Develop segment-specific expertise to drive client engagement and cross-sell initiatives, • Client Management, • Help manage a dedicated portfolio of U.S.-based clients, • Foster close senior-level client relationships in coordination with the relationship manager, • Business Development, • Collaborate with product teams to tailor solutions aligned with clients' investment strategies, • Leverage BBVA's global platform to understand and support clients' cross-border activities, • Work closely with M&A and Financing teams in Europe and Latin America to identify cross-border opportunities, • Transaction Execution & Oversight, • Oversee all phases of transaction execution and ensure alignment with internal risk, legal, and operational processes, • Prepare and present materials for credit committees, client meetings, and internal reviews, • Internal & External Engagement, • Participate at industry conferences and networking events related to Financial Sponsors and Infrastructure, • Play an active role in pipeline and strategy meetings, • Ensure strict compliance with internal policies and regulatory requirements Required Skills and Experience • 5 years of work experience (with a minimum of 3 years of experience at a top-tier Corporate and/or Investment Banking or Consulting firm, ideally with exposure to Financial Sponsors), • Bachelor's degree required (Business, Finance, Accounting, or Economics preferred); MBA is a plus, • Bilingual in English and Spanish (Portuguese is a plus), • Advanced proficiency in Excel, PowerPoint, CapIQ, and Bloomberg, • FINRA licenses (SIE, Series 7, 79, 63) required or to be completed upon employment Key Competencies and Attributes • Strong analytical, financial modeling, and presentation skills, • Excellent communication skills and cross-cultural effectiveness, • Proven ability to build strong clients and internal stakeholder relationships, • Results-driven, with a high degree of ownership and initiative, • Comfortable multitasking in a fast-paced environment with a strong attention to detail, • Solid understanding of financial products and banking services, • Proactive mindset and strong work ethic All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our New York Office, the expected base salary ranges from $120,000 to $140,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions Legal requirements It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. Pay Transparency Policy Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information (41 C.F.R. 60-1.35 (c)). Individuals with Disabilities BBVA USA, BBVA Securities Inc., and BBVA S.A. New York Branch invite all interested and qualified applicants to apply for employment opportunities. If you are a U.S.-based job seeker with a disability who is unable to use our online tools to search and apply for jobs, please contact us by emailing: or by calling toll-free (in the U.S.) 1-844-664-9275. Please indicate the specific type of assistance needed*. *The disability access telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related or technical issues, will not receive a response. EEO Statement BBVA USA, BBVA Securities Inc., and BBVA S.A. New York Branch have a firm and unwavering policy to provide equal employment opportunity without regard to age, citizenship, color, disability, ethnic origin, gender, gender identity and expression, marital status, nationality, national origin, race, religion, sexual orientation, genetic predisposition, protected veteran status, or any other status or classification protected by federal, state or local law. This policy includes all job groups, classifications and organizational units. With regard to employment, this policy extends to applicants and covers our recruiting, hiring, promotion, transfer, demotion, discipline, termination, benefits, compensation and training practices as well as social and recreational activities. View the "EEO is the Law" & "View the EEO is the Law Supplement Poster" poster. BBVA USA, BBVA Securities, Inc., and BBVA NY are equal opportunity and affirmative action employer.

Job Summary • Deliver the highest quality client service for the client tier under FI., • Proactively manage client accounts on day-to-day maintenance activities to ensure excellent client service and relationship health., • Get clients to the point of ready-to-transact as quickly as possible and within agreed service level agreements including turnaround times, productivity, and quality., • Support GAMs on aligned client portfolio to ensure strong client delivery execution. Key Responsibilities Strategy Targeted Improvements • Ensure uniform approach towards the implementation of Client Management model in the country with a focus on service differentiation based on client tiering and value. Ensure that the model is scalable, best-in-class, client-focused and fit for purpose of client delight, • Engage a wide range of internal stakeholders for discussion to streamline processes and implement changes, • Act as a service partner, work together with RMs, Product Sales, Operations, and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients Automation and Streamlining • Monitor the efficiency, effectiveness, and quality of the operations from time to time and provide corresponding actions for improvement with respect to the changing business or customer needs, • Accelerate the shift to digital and ensure the digital value proposition is aligned with clients' needs and preferences, • Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes Business • Ensure the highest level of client service and risk mitigation through proactive client account management support with client on-boarding, credit monitoring (liaising with CA COE) and flow maintenance., • Actively engage and collaborate with Clients, GAMs, and Product Partners to understand and respond to any issues/concerns relating to the ongoing account maintenance including highlighting any unusual utilization patterns to coverage teams., • Provide proactive support on account maintenance activities like documentation, reporting etc by engaging and collaborating with the client, CA, MDU, Legal and Compliance and relevant ops teams as required to ensure the clients expectations are met or exceeded, • Escalate issues/concerns relating to account maintenance activities to the CM Team Lead for follow up as relevant. Processes General • Proactively managing the relationship health of the accounts you are responsible for and delivering the highest quality client service., • Deliver quality, risk management, efficiency, and effectiveness as per agreed standards & metrics, • Work collaboratively to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, and within agreed service level agreements including turnaround times, productivity, and quality., • Ensure adherence to all internal/regulatory policies & regulations., • Appropriately challenge stakeholders in the value chain where necessary, facilitating resolution of complex cases and where blockages exist that impact execution, • Responsible for appropriate and timely escalation, especially significant risk issues, to any governance committees or to other stakeholders in senior management, risk, or control functions as appropriate. Client Relationship Management • Demonstrate strong knowledge of client needs for the assigned client portfolio and able to engage clients effectively., • Build trust and strong account management support to clients including but not limited to loan drawdowns, overseeing the resolution of client related complaints, issues, and escalations., • Provide sound advice to clients on associated documentation requirements (e.g., credit documentation, account monitoring activities etc.). Client Due Diligence (CDD) and Regulatory Onboarding (e.g., FATCA, CRS) • Demonstrate thorough understanding of the Group's Client Due Diligence (CDD) policies and procedures, various systems, and how it correlates with business needs. Provide input and insight into relevant policy & project discussions as required., • Ensure that applicable CDD standards are adhered to., • Ensure all Enterprise Appropriateness Framework (EAF) items are completed in a timely manner. Achieve 0% overdue rate for all EAF's in portfolio., • Drive network onboarding processes. Credit Documentation • Provide inputs into the Credit Issues Committee (CIC) pack, working closely with the Enablement team to ensure outcomes and relevant actions are completed within timelines., • Manage the end-to end documentation negotiation process including passporting of documents in the network subject to all approvals being in place as negotiated with Legal/Product and Business., • Engage and coordinate with Legal & Compliance, Credit, and Clients on standard documentation requirements such as standard terms, country supplements, banking facility letter, master credit terms, supplementary letters etc., • Ensure document deficiencies are minimised and are rectified in a timely manner. Account Opening and Channels • Work closely with Transaction Banking Implementation Manager for complex implementations as per agreed process Account Management & Portfolio Quality • Annotate on past dues and excesses daily in portfolio and ensure waivers are raised when needed. Ensure excesses/past dues are regularized on time and cash/cheques are released on time. Any exceptions to be highlighted to the RM and CA., • Act as escalation point for Unsettled (FX) Past Due Trades reports & Failed trades reports, working closely with Operations where relevant., • Attend ASTAR Review meetings as appropriate and participate in relevant business meetings, forums or committees as required., • Manage any client related data queries and remediation efforts, including first level escalations on account maintenance activities., • Ensure general portfolio hygiene of client data from a quality control perspective (e.g., correct client tagging, limit information, segment classification etc. in SCI, CRMx, and Client Central)., • Ensure LTP's are addressed accurately and in a timely manner. Collaborate with TB when confirming pricing and obtaining any breach approvals. Working alongside CAs on limit allocations., • Provide support / lead on key projects aimed at improving processes, tools, and the client experience. People & Talent • Proactively provide mentoring / coaching to other Client Managers and volunteer for key CM improvement initiatives Risk Management • Demonstrate high level of preparedness by self and team for any Audit and ensure NIL audit failures/ NIL adverse audits grading in reviews, • Understand the risk and control environment in their area of responsibility and drive rectification as required. Develop awareness of changes in the policy and regulatory environment, predict challenges and identify initiative opportunities to manage change implementation at the right time, • Ensure that Risk Management matters that are brought to the job holder's attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees Governance • Ensure CST scores are maintained within thresholds. Ensure rework is closely monitored and controlled. Conduct monthly rework forums to discuss repeat themes and arrive at corrective actions involving Client Management. Ensure NIL observations in Control Assurance (CA) review., • Ensure that appropriate internal resources, systems, procedures, and controls are in place and are operating effectively and timely reporting/escalation of significant risk issues to senior management., • Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role., • Responsible for delivering 'effective governance'; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner., • Responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight, and controls in the business and, if necessary, oversee changes in these areas. Regulatory & Business Conduct • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct., • Strive for the outcomes set out in the Bank's Conduct Principles: Financial Crime Compliance; The Right Environment., • Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Key stakeholders Internal • Country Client Management Head, • Client Management teams, including in-country CET, • Client Management Enablement, • GBS Hub teams, • Account Opening Teams, • Front Office RMs, • Product Partners, • Client Lifecycle Design Management Teams, • Legal team; in-countries, Region and Group, • Credit & Risk teams; in-countries, Region and Group, • Lending Documentation Unit, • Regional CDD Risk Managers, • Operational Risk, • Credit Documentation CoE, • CFCC External • Clients, • Legal Firms, Audit Skills and Experience Technical Competencies • Manage Conduct, • Manage Risk, • Operational, • Process Management, • Data Conversion and Reporting, • Strategy and Business Model, • Market Knowledge, • Products and Processes, • Business Partnering, • Sales - Relationship Management, • Information Systems - Applications & PC Skills Leadership Competencies • Spot Opportunities, • Solve Problems, • Take the Lead, • Build Resilience, • Collaborate, • Communicate, • Deliver Sustainably, • Achieve Results Qualifications • Ability to build strong relationships with diverse stakeholders, work collaboratively with them to deliver exceptional client service & experience while balancing robust operational management, • Ability to directly influence stakeholders across value chain to secure resources and buy-in required to deliver operational and client service targets, • Ability to understand and derive insights & improvement opportunities from MIS and performance data, • Strong drive to deliver, • Ability to positively engage and build rapport with clients, • Has a clear understanding of the client needs being serviced., • Knowledge and experience in relevant processes managed by the Client Management team, • Sound knowledge of local regulations (CDD, credit and lending, risk management), • Superior writing and presentation skills in English, • Risk & AML certified as stipulated by Bank policy (role based) About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do, • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations., • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum., • Flexible working options based around home and office locations, with flexible working patterns., • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits, • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning., • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 37129 Apply now > Back to search results

Job Description Joining Henley & Partners As the leading global citizenship and residency advisory firm, we specialize in helping our clients navigate the complex landscape of investment migration and citizenship planning. Why choose Henley & Partners? Here's what sets us apart: • Global Impact: Join a company that makes a tangible difference in people's lives. Our work enables individuals and families to broaden their horizons, access new opportunities, and secure a brighter future through alternative citizenship and residency options., • Cutting-Edge Expertise: Be part of a team of industry pioneers and experts who are at the forefront of the investment migration field. We provide innovative solutions and leverage our extensive network of international partners to deliver exceptional service to our clients., • Dynamic and Diverse Culture: Immerse yourself in a truly global environment. With more than 40 offices spanning across continents, we foster a multicultural and inclusive workplace where ideas are valued, collaboration thrives, and personal growth is encouraged., • Continuous Learning: We believe in investing in our employees' professional development. At Henley & Partners, you'll have access to ongoing learning opportunities, training programs, and industry conferences that will enhance your skills and expand your knowledge., • Impactful Projects: Join us in working on high-profile projects that shape the future of investment migration. From advising governments on citizenship-by-investment programs to assisting high-net-worth individuals in achieving their global mobility goals, your work will have a direct impact on our clients and the industry. As a Client Advisor you’ll be an ambassador for H&P by establishing and strengthening relationships with intermediary and direct clients. Your primary focus will be converting leads into client cases by delivering exceptional customer service, providing a premier onboarding experience, and offering world-class advisory services to both new and existing clients. Responsibilities: • Raise awareness about H&P's services and solutions by proactively reaching out to potential clients and intermediary partners., • Conduct research and prepare impactful meetings with potential introducers, intermediary partners, and client prospects/leads., • Provide expert advice on residency & citizenship planning to help clients achieve their objectives., • Qualify prospects and perform initial due-diligence checks to assess suitability and mitigate operational risks., • Collaborate with Relationship Managers (RMs) to deliver a world-class client experience throughout the sales journey., • Achieve a high success rate in converting sales leads into H&P clients., • Meet and exceed annual sales targets for assigned jurisdictions., • Actively expand the existing contact database to identify new opportunities for value creation., • Maintain a high level of industry and program knowledge to engage in meaningful conversations with prospects., • Keep detailed and effective notes on prospect and customer interactions using our CRM system., • Undergraduate degree in business, economics, marketing, or related disciplines., • Masters or advanced degree are considered an advantage., • +3 years of customer-facing sales experience in investment, insurance, real state, private banking, or wealth management., • Knowledge and experience with HNWIs is highly appreciated., • Strong international networks for business development., • Multilingual and territorial-specific experience considered an advantage., • Exceptional communication skills to engage with industry stakeholders., • Collaborative approach to build positive relationships and influence others., • Excellent negotiation and persuasion skills, including tact and diplomacy., • Strong research and strategic analysis skills, with proficiency in Microsoft Office and CRM systems., • Base salary of USD 80-100K per year depending on experience;, • Performance-based commission structure;, • Comprehensive health, dental, and vision insurance;, • 15 days of PTO; If you are seeking a challenging yet rewarding opportunity where your ideas can make a real impact, we invite you to apply today. At Henley & Partners, we are committed to creating a diverse and inclusive workplace that values and respects all individuals. We welcome applicants from all backgrounds and identities and encourage candidates who bring a unique perspective to apply. We believe that our differences make us stronger and that diversity is essential to our success. We strive to create a culture where everyone feels included, heard, and valued, regardless of their race, ethnicity, gender, sexual orientation, age, religion, ability, or any other characteristic. We value your privacy and are committed to protecting your personal information. By applying to this vacancy, you confirm that you have read, understood, and agree to abide by our privacy policies. For more details about our Privacy Policy please visit: Powered by JazzHR uzvBgPV6z3

If interested, please contact Chris Lorsan via email at chrisl@rmscorp.