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Job DescriptionDescription: The Role Are you ready to level up your technical career? As a Wireless Technician I, you will handle the hands-on installation and maintenance of RF telecommunications equipment. This role is designed for a self-starter who has mastered the basics and is eager to develop specialized skills in RF systems, site infrastructure, and advanced troubleshooting. What You’ll Do • Technical Installation: Install antennas, radios, mounts, and RF cables with a focus on accuracy and craftsmanship., • Systems Integration: Perform cable routing, grounding, and weatherproofing to meet strict code requirements., • Testing & Tech: Conduct basic equipment setup, configuration, and assist in testing/troubleshooting and RF studies., • Site Management: Maintain flawless site documentation and photo records to ensure project closeouts are seamless., • Safety Stewardship: Execute all fieldwork according to company safety protocols, ensuring a zero-incident environment for yourself and your team. Why Join Our Team? We don’t just build networks; we build leaders. We value technicians who treat their work as a craft. If you’re honest, ethical, and have high personal accountability, you’ll find a home and a clear career path here. Our reputation for integrity and professionalism is built on the talent of our people. We’re a small company and have cultivated a culture of collaboration where engineers, project managers, and technicians work toward a shared company vision. We have grown steadily and responsibly for decades. At Mann Wireless, your expertise is valued, and your contributions directly impact the way the world stays connected. Requirements: Who You Are • Flexible: Some weeks you’ll be working at a local job site, but most weeks you’ll be traveling to sites in our market area across New York, northern New Jersey, Connecticut, and Massachusetts., • Hands On: Most of our work is on active construction sites as buildings are erected. You’ll be working as part of a small team to install and test our systems., • Experienced: 1–2 years of telecom or technical installation experience (preferred)., • Technical: You understand RF components and site hardware, and you can read installation drawings like a pro., • Problem-Solver: You have basic troubleshooting skills and aren’t afraid to dive into the "why" behind a technical issue., • Reliable: You have a valid driver’s license, a clean driving record, and the physical ability to lift 50+ lbs., • Certified: A NICET IB-PSC Technician I certification is a strong plus but not necessary. Performance Success Metrics We empower our techs to own their results. Success in this role means: • High-quality installations with minimal rework., • Consistently hitting job completion timelines., • Accurate and timely documentation., • Progression toward advanced troubleshooting and minimal-supervision status. Rewards & Benefits We believe in rewarding the commitment of our team with competitive compensation and a comprehensive benefits package: • Health & Wellness: Comprehensive and versatile Medical, Dental and Vision insurance plans, • Future Security: 401K to support your long-term goals, • Performance Bonuses: We recognize contribution and excellence. Your hard work is reflected in your compensation., • Work-Life Balance: Generous paid time off (PTO) and 8 paid holidays to ensure you have time away from the clock., • Paid Travel: Opportunities to work across our nationwide footprint with travel expenses covered If you have a high level of personal accountability and a passion for leading high-performing teams, we want to hear from you - Apply today! Equal Employment Opportunity (EEO) Mann Wireless is an Equal Opportunity Employer and is committed to a policy of non-discrimination in all aspects of employment. The Company prohibits discrimination and harassment based on protected characteristics including, but not limited to: race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, marital status, disability, genetic information, military status, domestic violence victim status, or any other characteristic protected by law. Americans with Disabilities Act (ADA) and Reasonable Accommodation: Mann Wireless is committed to complying with the Americans with Disabilities Act (ADA) and New York Human Rights Law. We will provide reasonable accommodation to qualified individuals with disabilities unless doing so would cause an undue hardship to the Company.

Job DescriptionDescription: The Mission Are you a capable professional ready to lead from the front? We are looking for a Field Supervisor to act as the vital link between our project management team and our field crews. You won't just be watching from the sidelines; you’ll be orchestrating daily operations, mentoring junior technicians, and ensuring every installation meets our gold standard for safety and quality. What You’ll Do • Lead the Crew: Supervise small teams of technicians, installers, and subcontractors, usually on active construction sites., • Command the Field: Coordinate daily schedules, make real-time decisions on-site, and resolve logistical hurdles before they become delays., • Quality & Safety First: Ensure every project adheres to RF codes, engineering standards, and our rigorous safety manual., • Bridge the Gap: Act as the primary point of communication between the field, the Project Manager, and the client., • Report Progress: Keep leadership in the loop with accurate status updates, documentation, and crew productivity metrics., • Be Flexible: Some weeks you’ll be working at a local job site, but most weeks you’ll be traveling to sites in our market area across New York, northern New Jersey, Connecticut, and Massachusetts. Why Join Us? We don’t just build networks; we build leaders. As a Field Supervisor, you are the backbone of our operations, ensuring we deliver excellence to our customers every single day. Our reputation for integrity and professionalism is built on the talent of our people. We’re a small company and have cultivated a culture of collaboration where engineers, project managers, and technicians work toward a shared company vision. We have grown steadily and responsibly for decades. At Mann Wireless, your expertise is valued, and your contributions directly impact the way the world stays connected. Requirements: What You Bring to the Table • Experience: 5+ years of RF/telecom field experience (preferred)., • Technical Knowledge: A strong understanding of telecom installations and applicable codes and the ability to manage quality in the field., • Leadership: Proven ability to supervise teams, including management of subcontractors., • Problem-Solving: The ability to think on your feet when field issues arise., • Physical Readiness: Ability to lift 50+ lbs and work in various field conditions., • Credentials: Valid driver’s license with a clean record., • Bonus Points: NICET IB-PSC Technician I, II, or III certification is a major plus., • OSHA 10 certification or must be obtained after employment. Performance Success Metrics We believe in accountability. In this role, your success is measured by: • Project milestone completion and schedule adherence., • Maintaining zero-incident safety records., • High-quality inspection results and minimal rework., • Mentoring and developing the technical skills of your crew. Rewards & Benefits We believe in rewarding the commitment of our team with competitive compensation and a comprehensive benefits package: • Health & Wellness: Comprehensive and versatile Medical, Dental and Vision insurance plans, • Future Security: 401K to support your long-term goals, • Performance Bonuses: We recognize contribution and excellence. Your hard work is reflected in your compensation., • Work-Life Balance: Generous paid time off (PTO) and 8 paid holidays to ensure you have time away from the clock., • Paid Travel: Opportunities to work across our nationwide footprint with travel expenses covered If you have a high level of personal accountability and a passion for leading high-performing teams, we want to hear from you - Apply today! Equal Employment Opportunity (EEO) Mann Wireless is an Equal Opportunity Employer and is committed to a policy of non-discrimination in all aspects of employment. The Company prohibits discrimination and harassment based on protected characteristics including, but not limited to: race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, marital status, disability, genetic information, military status, domestic violence victim status, or any other characteristic protected by law. Americans with Disabilities Act (ADA) and Reasonable Accommodation: Mann Wireless is committed to complying with the Americans with Disabilities Act (ADA) and New York Human Rights Law. We will provide reasonable accommodation to qualified individuals with disabilities unless doing so would cause an undue hardship to the Company. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to offer visa sponsorship for this role or take over existing sponsorship.

Job Description cb20 is the Capital Region’s solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the world’s leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. The #1 Best Place to Work of the Year (Albany Business Review) - is seeking a part-time Marketing Assistant to support day-to-day marketing operations, content coordination, and campaign execution. This position is ideal for someone who thrives on organization, quality control, and detail work. This is an in-person position at the company’s headquarters located at 268 Broadway in downtown Saratoga Springs. Key Responsibilities Assist with execution of multiple time-sensitive marketing campaigns across digital, email, events, and partner initiatives • Project management: assist with project trackers, timelines, task lists, and deadlines, • Marketing materials: edit/update PowerPoint presentations, blog posts, and other company marketing materials, • Email marketing: email design, deployment & reporting, list creation/maintenance, • Social media: designing, scheduling & reporting, • Event management: maintain shared calendar of relevant events, support marketing lead with company events and sponsorships as needed Qualifications • Strong organizational skills and attention to detail, • Excellent written communication and proofreading abilities, • Confident handling multiple projects & deadlines, • Experience executing digital marketing campaigns, • Reliable, accountable, and proactive, • Experience using: MSFT365, WordPress, MailChimp, Canva, Google Analytics a plus

Job Description RISE Housing and Support Services has an opportunity for a highly organized, proactive, and driven individual to join our agency as our Executive Assistant. We’re looking for someone who genuinely enjoys being organized, keeping track of details, and making sure things get done. The right person for this role is someone who naturally follows up, follows through, remembers the details others may overlook, and takes pride in making sure nothing falls through the cracks. This is a fast-paced position supporting our Chief Executive Officer (CEO) and Chief Administrative Officer (CAO). You’ll need to be comfortable juggling multiple priorities, shifting gears quickly, managing competing deadlines, and keeping yourself—and others—on track. If you are the type of person who likes a good to-do list, knows what needs to happen next, is comfortable with technology, and gets satisfaction from checking things off and seeing projects through to completion, you may be exactly who we’re looking for. RISE Offers an Executive Assistant: • A starting rate of $21.64 to $24.04 per hour, • A $1,500 bonus after 6 months of employment, • Vacation accruals at a rate of 10 days per year, plus 11 paid holidays and additional time off including sick, personal, on-call, holidays, and more, • Medical, Dental, Vision, and many other benefits, • An opportunity to own your role and be appreciated for your skills, experience, and ideas, • A family-friendly atmosphere with wellness time, paid lunch hours, and recognition for your hard work and achievements Benefits: • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Tuition reimbursement, • Vision insurance Overview of Job Responsibilities: • Provide high-level administrative support to the CEO and CAO, • Manage calendars, scheduling, priorities, follow-up, and task organization for the CEO and CAO, • Keep track of multiple projects, requests, deadlines, and commitments—and make sure they continue moving forward, • Anticipate needs, identify what needs to happen next, and proactively follow up, • Handle incoming and outgoing communication needs for the CEO, CAO, and senior leadership, • Serve as an important communication link between RISE leadership and the Board of Directors, helping ensure information, requests, meeting materials, and follow-up items are communicated accurately and in a timely manner, • Assist with coordination and preparation for Board of Directors meetings, including scheduling, agendas, meeting materials, correspondence, and follow-up, • Coordinate information and communication between leadership, staff, community partners, and other stakeholders, • Use computers and technology confidently to organize information, communicate, create documents, manage schedules, and keep work moving, • Arrange, setup, and attend occasional after-hours meetings, with schedule flexibility as needed, • Maintain a high standard of professionalism, discretion, confidentiality, and attention to detail We're Looking for Someone Who: • Naturally loves organization and enjoys keeping things in order, • Can keep track of lots of moving pieces without losing sight of the details, • Is comfortable juggling multiple tasks and priorities in a fast-paced environment, • Is proactive and possesses strong follow-through, • Is comfortable with computers and learns new software and technology quickly, • Has excellent organizational, communication, and time-management skills, • Can stay calm, professional, and productive when priorities change, • Has strong interpersonal boundaries and understands the importance of confidentiality, • Takes ownership of their work and is willing to ask questions and solve problems, • Believes in compassion, respect, empathy, and inclusion Qualifications: • Administrative support experience preferred, • Successful completion of RISE background checks, • Valid driver's license and a driving history acceptable to the RISE automobile policy, • Our shared belief system in areas such as compassion, respect, empathy, and inclusion Most importantly, we're looking for the right person—not just the right resume. If you are someone who takes pride in being the person others can count on, loves keeping things organized, enjoys managing details and deadlines, and gets satisfaction from making sure nothing gets missed, we want to hear from you. If you can see yourself as a successful support to the leadership of our growing nonprofit, submit your resume and cover letter for consideration. RISE Housing and Support Services is an Equal Opportunity Employer. \nCompany Description RISE Housing and Support Services is a human service agency that has been serving people in Saratoga and the surrounding counties since 1978. RISE programs provide safe, healthy housing and support services to people with mental health concerns, substance use, and other life challenges. Our Mission Our mission at RISE Housing and Support Services is to help people living with mental health, substance use, and other life challenges to remain safe and healthy in the community through housing and supportive services. Our Vision RISE will serve as a catalyst, leader, and partner in meeting the housing and recovery needs of our community. Our knowledgeable and resourceful staff and board members will educate the community to reduce the stigma associated with mental health diagnoses, substance use, and other life challenges. Our Values We are compassionate. We focus on the inherent value and uniqueness of each individual we serve. We are respectful. We listen with respect to understand the needs of the people we serve and respond with dignity and kindness. We are dedicated. We work together as a team to seek solutions and live our values consistently while holding one another accountable. We are progressive. We seek and employ socially responsive service models to address substance use and mental health concerns in our community. We Treat People with Esteem We believe housing is healthcare and a basic human right. We believe that when individuals have healthy, safe housing, they have the stability and security to achieve greater personal wellness. Understanding We acknowledge that individuals are unique and success looks different for each person based on their circumstances and goals. A Holistic Approach We seek to treat each individual as a whole person, understanding that their needs extend beyond their mental health diagnoses, substance use, or medical condition. Positivity We work together with individuals through the healing process, setting achievable goals and honoring the unique needs and challenges of each person or family member. Empathy We believe individuals are important to their friends, families, and loved ones. We seek to assist individuals to strengthen and maintain their natural support systems. Inclusion We work together with individuals and families to coordinate services with other care providers in the community. RISE Housing and Support Services is a human service agency that has been serving people in Saratoga and the surrounding counties since 1978. RISE programs provide safe, healthy housing and support services to people with mental health concerns, substance use, and other life challenges.\r\n\r\n\r\nOur Mission\r\nOur mission at RISE Housing and Support Services is to help people living with mental health, substance use, and other life challenges to remain safe and healthy in the community through housing and supportive services.\r\n\r\nOur Vision\r\nRISE will serve as a catalyst, leader, and partner in meeting the housing and recovery needs of our community. Our knowledgeable and resourceful staff and board members will educate the community to reduce the stigma associated with mental health diagnoses, substance use, and other life challenges.\r\n\r\nOur Values\r\nWe are compassionate. We focus on the inherent value and uniqueness of each individual we serve.\r\n\r\nWe are respectful. We listen with respect to understand the needs of the people we serve and respond with dignity and kindness.\r\n\r\nWe are dedicated. We work together as a team to seek solutions and live our values consistently while holding one another accountable.\r\n\r\nWe are progressive. We seek and employ socially responsive service models to address substance use and mental health concerns in our community.\r\n\r\nWe Treat People with\r\nEsteem We believe housing is healthcare and a basic human right. We believe that when individuals have healthy, safe housing, they have the stability and security to achieve greater personal wellness.\r\n\r\nUnderstanding We acknowledge that individuals are unique and success looks different for each person based on their circumstances and goals.\r\n\r\nA Holistic Approach We seek to treat each individual as a whole person, understanding that their needs extend beyond their mental health diagnoses, substance use, or medical condition.\r\n\r\nPositivity We work together with individuals through the healing process, setting achievable goals and honoring the unique needs and challenges of each person or family member.\r\n\r\nEmpathy We believe individuals are important to their friends, families, and loved ones. We seek to assist individuals to strengthen and maintain their natural support systems.\r\n\r\nInclusion We work together with individuals and families to coordinate services with other care providers in the community.

Job Description Banquet Bartender come work in beautiful downtown Saratoga Springs, NY. Many benefits offered including discounted stays at all IHG and New Castle properties. This position's rate of pay is $10.70 per hour plus tips You love people and enjoy a crowd, but prefer to work a banquet function such as a conference or a wedding to a lounge bartender role. With your knowledge of the latest liquor and wine trends, you craft exceptional drinks while ensuring that event guests can fully enjoy their time. You balance social interaction with focus, effortlessly multitasking to keep the event running seamlessly. In the role of Banquet Bartender you will: • Be a Crowd Pleaser – Smile, welcome, engage – connecting with people will be a key part of this role as you courteously serve our guests, monitoring and ensuring legal consumption as you go., • Be a Professional – keep your bar stocked, cleaned and sanitary. Serve safely. Handle cash/credit appropriately. Follow established policies and procedures. Involve management as needed., • Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures. Anticipate problems and call management as needed. A current ServSafe certificate/alcohol certification is required. Job Requirements Role requires at least 3 years of progressive food & beverage/bartending experience. Current alcohol serving certificate preferred. Physical requirements include the ability to work long hours, Medium work – exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, ability to multi task. Must possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision -the ability to see details at close range. Requires the ability to stand for long periods of time without sitting or leaning. Must possess excellent communication skills; fluency in English required. Must work well in a high energy / high stress environment and have the ability to multitask.

Job Description McFarland Johnson (MJ) is a 100% employee-owned (ESOP), innovative infrastructure consulting firm, specializing in planning, design, engineering, and environmental services. Recently named a Best Firms to Work For and a Hot Firm by the Zweig Group for being one of the top 100 fastest-growing A/E/C firms, MJ?s employee owners seek to change our world for the better through sustainable and innovative infrastructure solutions. We are a people-centric company guided by the belief that employee-owners are more committed to delivering quality services which creates a unique culture that strives on employee-owner retention, diversity, and growth. About the Role: We are seeking an experienced Senior Project Engineer to join our widely respected and growing Aviation Division in Saratoga Springs, NY. Why Join MJ? • Career Growth: This position offers tremendous growth opportunities for career-minded professionals. Collaborative Culture: Work alongside multidisciplinary teams that thrive on creativity, support, and teamwork. Collaborative is the most frequent word used to describe MJ?s culture in the annual employee survey. Employee Ownership: As a 100% ESOP, your contributions directly shape our shared success ? you own your future. Innovation & Impact: Work on projects that push boundaries, drive sustainability, and create real-world solutions. Professional Development: From mentorship, ongoing technical training, and conferences, we invest in your growth every step of the way. Work-Life Balance: Enjoy flexible schedules, generous PTO, and a culture that values balance so you can thrive both professionally and personally. Key Responsibilities: Support and lead airport design and improvement projects from planning through construction. Prepare and review plans, specifications, and contract documents for aviation infrastructure projects. Assist with project management, scheduling, budgeting, and coordination across multidisciplinary teams. Provide technical design support and independent production of engineering documents. Support construction administration, including site visits and coordination with contractors. Ensure designs comply with FAA Advisory Circulars and airport design standards. Presenting at meetings with clients, stakeholders, and contractors. Delivering high quality products and superior client service. Maintaining and growing MJ?s client base in New York and the Mid-Atlantic Actively participating in industry organizations and events Qualifications: Bachelor?s degree in Civil Engineering or a related field. PE Required. 6+ years of airport design and/or aviation construction experience in private industry or government. Proficient knowledge of AutoCAD Business Development and/or Project Management experience a plus, but not required. Project Management experience a plus, but not required. Experience with construction administration and project delivery. Strong verbal and written communication skills. Excellent organization and attention to detail. Ability to effectively participate as part of a project team, develop and maintain client relations, and meet project demands and schedules. Must be eligible for security badge clearance (SIDA) at US airports; pass a background check Benefits & Perks: • Compensation: Starting at $65.00 per hour, with final compensation based on experience, qualifications, and location., • Performance-based incentive payment plan/bonus structure., • Comprehensive benefits package, including medical, dental, vision coverage., • Generous Paid Time Off, including Parental Leave., • Fully funded Employee Stock Ownership Plan (ESOP)., • 401k match., • Ongoing technical training and professional development opportunities. Join Us and Make a Difference: At MJ, we believe that employee-owners are more committed to delivering quality services. Be a part of a company that values your contribution and invests in your future. If you are passionate about structural engineering and looking for a career growth opportunity, apply today and become a part of our innovative team dedicated to engineering excellence and client satisfaction.

Job Description cb20 is the Capital Region’s solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the world’s leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. You will specialize in the configuring, readying, and troubleshooting of software/network-based audio-visual product solutions. A fundamental understanding of audio-visual principles, functionality, and terminology is required to be successful. Responsibilities and Duties: • Execute assigned configuration tasks within deadlines both in the configuration lab and the field, • Rack fabrication of AV systems in the configuration lab, • Verify systems integration wiring connectivity and terminations in the lab, • Analyze and resolve configuration issues in a timely manner, • Provide support in loading, testing, and documenting results of pre-built customized control programs, touch panel files, and DSP builds, • Configuration of major brands of collaborative solutions such as Neat, Logitech, Polycom, Cisco, • Verify systems installation wiring connectivity and terminations in the field, • Complete final product configuration, testing, and commissioning of system solutions utilizing Field Commissioning Reports, • Perform end-user training on specific software applications and interfaces requiring client interaction, • Configuration of manufacturer applications, interfaces, and products based on system/client requirements, • Assist in system solutions analysis, design, development, and testing activities as needed, • Develop and maintain configuration policies and procedures, • Review and recommend changes to existing configuration processes, • Provide technical guidance to junior specialists in their assigned job duties Required Skills: • At least 5 years of experience in AV Installation, Commissioning and Service, • AVIXA CTS/CTS-I and CQT preferred, • Experience with Microsoft Teams, Zoom, and WebEx as Conferencing Platforms, • Good working knowledge and ability to troubleshoot of Crestron, BIAMP, Extron and QSC, • Experience with AV industry software platforms. Any direct programming experience is a plus, • Strong Networking skills. Any specific certifications or training is a plus, • Proven experience in commercial AV installations including projectors, projection screens, video displays, video walls, cabling, rigging, and rack wiring, • Use of hand tools and aerial lifts including but not limited to; crimp and compression tools, Hilti or Hilti/type charge loaded tools, RJ45 crimpers, Dsub and soldering skills required, • Experience with Audio tuning, equalization and DSP Programming, • Organized, proactive and good communication skills

Job Description cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world’s leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above". cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset. Position requires applicant to be on-site full-time in our office located in Malta, NY Support Center Call Coordinator Position Summary The Support Center Call Coordinator is an entry-level customer service role responsible for serving as the first point of contact for clients calling the cb20 Support Center. The primary focus of this position is to deliver exceptional customer experience by answering incoming calls, creating accurate service tickets, performing basic account support, and efficiently routing requests to the appropriate technical engineer. This role is designed to increase engineer productivity by allowing technical staff to remain focused on troubleshooting while ensuring every customer interaction is handled professionally and efficiently. Key Responsibilities • Answer incoming support calls in a professional and courteous manner., • Gather relevant information and create complete, accurate service tickets in Autotask., • Categorize, prioritize, and assign tickets according to established procedures., • Perform basic support tasks including:, • Password resets, • Account unlocks, • Basic account verification, • Live transfer callers to available engineers when immediate assistance is required., • Ensure callers and tickets are routed appropriately., • Maintain clear and detailed documentation of customer issues., • Meet established service level expectations for call handling and customer service., • Provide an exceptional first impression for every client contacting the Support Center. Qualifications • Excellent verbal and written communication skills., • Outstanding customer service and interpersonal skills., • Positive attitude with a strong desire to help others., • Ability to remain calm and organized in a fast-paced environment., • Strong attention to detail and documentation skills., • Basic computer proficiency with Microsoft Windows and Microsoft 365., • Ability to learn new systems quickly., • Previous customer service, call center, receptionist, or help desk experience is a must. Preferred Experience • Customer Service, • Help Desk, • MSP environment (preferred), • Call Center, • Technical Support, • Healthcare IT experience (a plus) Success Measures • Calls answered within service level targets, • Accurate ticket creation and documentation, • Call quality scores, • Ticket routing accuracy, • Attendance and reliability Core Competencies • Exceptional communication, • Professionalism, • Customer-first mindset, • Teamwork, • Organization, • Adaptability, • Accountability, • Positive attitude Growth Opportunity This role is intended as an entry point into the cb20 Support Center. High-performing individuals will have opportunities to develop technical skills and progress into a Tier 1 Support Engineer position as business needs evolve.

Job Description RISE Housing and Support Services has an opportunity for an empathetic, dedicated, and compassionate individual to provide support to our residents of our Intensive Crisis Residence during our overnight hours. A successful candidate will be able to assist residents in navigating crisis situations they may experience and adhering to their safety plan. This individual must have the ability connect to individuals in crisis and appropriately respond to the needs of sensitive populations. RISE offers an Overnight Counselor: • A rate of $19 per hour, • A generous time off package: In your 1st year, earn up to 4 weeks of combined vacation and holiday time, 3 weeks of combined sick and personal time, and a day off for your birthday, • Medical, Dental, Vision, and many other benefits, • An opportunity to start a new career in a growing organization that likes to promote from within, • A supportive team and the independence to own your role, • A family friendly atmosphere with wellness time, paid lunch hours, and recognition for your hard work and achievements Overview of Job Responsibilities • Supporting resident navigation of crisis situations, • Engaging in skill development, • Modeling coping techniques, • Collaborating with medical staff to best support residents, • Awake overnight shifts 11pm to 7am To qualify you must have: • Experience working with sensitive populations, • Education in Human Services or a related field, • NYS Certified Peer a plus, • An ability to operate independently, think on your feet, and follow your training, • Excellent conflict management and dispute resolution skills, • Strong interpersonal boundaries, • Our shared belief system in areas such as respect, compassion, and inclusion, • Successful completion of RISE background checks, a valid driver's license and a driving history acceptable to the RISE automobile policy. To start on the road to advancing your Career in human services at our growing non-profit, complete our application and attach your resume and cover letter for consideration. RISE Housing and Support Services is an Equal Opportunity Employer. \nCompany Description RISE Housing and Support Services is a human service agency that has been serving people in Saratoga and the surrounding counties since 1978. RISE programs provide safe, healthy housing and support services to people with mental health concerns, substance use, and other life challenges. Our Mission Our mission at RISE Housing and Support Services is to help people living with mental health, substance use, and other life challenges to remain safe and healthy in the community through housing and supportive services. Our Vision RISE will serve as a catalyst, leader, and partner in meeting the housing and recovery needs of our community. Our knowledgeable and resourceful staff and board members will educate the community to reduce the stigma associated with mental health diagnoses, substance use, and other life challenges. Our Values We are compassionate. We focus on the inherent value and uniqueness of each individual we serve. We are respectful. We listen with respect to understand the needs of the people we serve and respond with dignity and kindness. We are dedicated. We work together as a team to seek solutions and live our values consistently while holding one another accountable. We are progressive. We seek and employ socially responsive service models to address substance use and mental health concerns in our community. We Treat People with Esteem We believe housing is healthcare and a basic human right. We believe that when individuals have healthy, safe housing, they have the stability and security to achieve greater personal wellness. Understanding We acknowledge that individuals are unique and success looks different for each person based on their circumstances and goals. A Holistic Approach We seek to treat each individual as a whole person, understanding that their needs extend beyond their mental health diagnoses, substance use, or medical condition. Positivity We work together with individuals through the healing process, setting achievable goals and honoring the unique needs and challenges of each person or family member. Empathy We believe individuals are important to their friends, families, and loved ones. We seek to assist individuals to strengthen and maintain their natural support systems. Inclusion We work together with individuals and families to coordinate services with other care providers in the community. RISE Housing and Support Services is a human service agency that has been serving people in Saratoga and the surrounding counties since 1978. RISE programs provide safe, healthy housing and support services to people with mental health concerns, substance use, and other life challenges.\r\n\r\n\r\nOur Mission\r\nOur mission at RISE Housing and Support Services is to help people living with mental health, substance use, and other life challenges to remain safe and healthy in the community through housing and supportive services.\r\n\r\nOur Vision\r\nRISE will serve as a catalyst, leader, and partner in meeting the housing and recovery needs of our community. Our knowledgeable and resourceful staff and board members will educate the community to reduce the stigma associated with mental health diagnoses, substance use, and other life challenges.\r\n\r\nOur Values\r\nWe are compassionate. We focus on the inherent value and uniqueness of each individual we serve.\r\n\r\nWe are respectful. We listen with respect to understand the needs of the people we serve and respond with dignity and kindness.\r\n\r\nWe are dedicated. We work together as a team to seek solutions and live our values consistently while holding one another accountable.\r\n\r\nWe are progressive. We seek and employ socially responsive service models to address substance use and mental health concerns in our community.\r\n\r\nWe Treat People with\r\nEsteem We believe housing is healthcare and a basic human right. We believe that when individuals have healthy, safe housing, they have the stability and security to achieve greater personal wellness.\r\n\r\nUnderstanding We acknowledge that individuals are unique and success looks different for each person based on their circumstances and goals.\r\n\r\nA Holistic Approach We seek to treat each individual as a whole person, understanding that their needs extend beyond their mental health diagnoses, substance use, or medical condition.\r\n\r\nPositivity We work together with individuals through the healing process, setting achievable goals and honoring the unique needs and challenges of each person or family member.\r\n\r\nEmpathy We believe individuals are important to their friends, families, and loved ones. We seek to assist individuals to strengthen and maintain their natural support systems.\r\n\r\nInclusion We work together with individuals and families to coordinate services with other care providers in the community.

Job Description Banquet Server The rate of pay for this position is $11.00 per hour plus tips. From greeting guests with a warm smile to delivering impeccable food and beverage service, your attention to detail and dedication to excellent service will be key to making each event a success. Whether it's a wedding or business gathering, your friendly and welcoming nature will ensure that guests feel valued and enjoy every moment. As the Banquet Server you will: • Be a BEO Expert – understanding your BEO so you can set up and break down each event safely and efficiently. In your role you may also be assisting with the setup and break down of the buffet or other food service stations/equipment., • Be a Friendly Face - arriving at work on time to get the banquet and your side work station set up and ready to go, keeping all clean and attractive throughout the function. As the event ends you may be asked to assist with cleaning duties – floors, tables, buffet stations, etc., • Be a Host as well as a Server – pouring water, keeping the guests place settings/tables crisp, upselling wines, making helpful suggestions, answering questions, remembering names, offering a friendly smile – it is all part of the job., • Be a Food Professional – understanding the food and beverage you are serving so you know what you are speaking about (especially when it comes to ingredients/allergies); offer prompt, excellent service to create a wonderful experience for the guest; handle cash/credit accurately and timely as needed., • Be a Safety & Security Agent – following your hotel’s established safety and security policies & procedures. Anticipate problems and ask for management assistant as needed. ServSafe certificate/alcohol training is required for banquet serving staff. Job Requirements A high school education or equivalent and at least one year of fine dining service experience and a ServSafe or Tips certification are all preferred. Physical requirements include the ability to work long hours, as needed. Medium work – exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Ability to stand and walk for long periods of time without sitting or leaning. Must possess fluency in English and be able to work in stressful, high pressure situations. Must possess the ability to multi-task on a regular basis.

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our South Broadway team as: Assistant Branch Manager - South Broadway This opportunity may be perfect for you if you have experience in: Excellent Relationship Building Skills Manage, Coach, and Counsel Team Members Excellent Customer Service and Communication Skills About this position: As the Assistant Branch Manager at our South Broadway, Saratoga Springs office, you serve as a member of the branch leadership team, responsible for the daily oversight of operations and the achievement of branch service and sales goals. This role focuses on driving consistent performance through the coaching and development of the team, ensuring that the branch team effectively utilizes caring conversations to deliver exceptional customer experience. The Assistant Branch Manager manages complex daily workflows, maintains operational integrity and regulatory standards, and assumes full responsibility for branch management in the absence of the Branch Manager. While primarily focused on leadership and platform sales, this role provides high-level support to the teller line, as needed, to ensure seamless service delivery. Essential Job Functions: Processes transactions accurately and efficiently as assigned or required by branch volume; follows proper cash handling procedures; balances cash drawer and adheres to established cash limit, buying and selling currency from the vault Fields incoming customer service calls referencing knowledge of Company operations, products, services, and programs Answers account and banking related questions such as interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies Prevents and detects fraud by identifying counterfeit currency and monetary instruments, including cashier’s checks, money orders, and domestic/international wire transfers, following customer identity verification, adhering to check cashing and dual-control procedures; ensures adherence to fraud prevention standards and regulatory requirements through diligent oversight, team education, and the implementation of internal audit controls Protects customer and Company resources by following security requirements such as executing branch opening and closing protocols ensuring branch safety; promotes a culture of security awareness by conducting regular team training, with Branch Manager, on branch safety protocols, ensuring compliance Opens and closes all types of customer accounts (e.g. checking, trust, business), takes loan applications, completes debit card disputes, completes domestic/international wire transfers, and orders debit cards as appropriate Drives branch growth and team-wide sales performance by leveraging caring conversations with customers to conduct in-depth needs assessments, proactively uncovering opportunities for products and services, and delivers referrals to internal business partners Manages, coaches, and counsels team, with the Branch Manager, to meet goals and achieve performance standards; encourages continuous improvement and career development through regular feedback and performance management Partners with the Branch Manager to develop and execute branch growth strategies and maintains a strong community presence Prepares and submits monthly branch reporting, as assigned, ensuring all logs, audits, and operations documents are completed accurately and in a timely manner Maintains up-to-date knowledge of and adheres to applicable Company policies and procedures, and federal regulations, such as the consumer protection laws governing loan origination What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: Associates degree or equivalent experience required 4 years of experience in banking, customer service, or retail sales required 1 year of supervisory experience preferred Ability to achieve NMLS certification and Signature Guarantee certification Skills/Knowledge: Proven track record of driving branch-wide sales performance by modeling consultative sales techniques and fostering a culture of caring conversations to meet and exceed growth goals Exceptional written and verbal communication skills, in English, with the ability to communicate confidentially, clearly, professionally, and confidently with customers, internal partners, management, and other stakeholders; bilingual is a plus Ability to facilitate team meetings, represent the branch at community events, and confidentiality articulate branch performance metrics and goals to branch team Demonstrated commitment to delivering high-quality customer service with a courteous, patient, and professional demeanor Excellent attention to detail, active listening skills, and advanced problem-solving skills with the ability to resolve complex customer escalations, manage conflict, and approve operational exceptions while thinking creatively to meet the needs of the customer and the Company Exceptional leadership and performance management skills; ability to proactively identify skill gaps and provide formal and informal coaching, mentorship, and accountability to ensure individual and team success Proven ability to manage multiple tasks simultaneously while remaining aware of surroundings and priorities Sound judgment, discretion, confidentiality, and a high level of integrity when handling sensitive employee relations and confidential customer information Proficiency in Microsoft Office applications (Word, Outlook, PowerPoint, Excel) and ability to effectively learn and utilize department specific systems and software Physical Demands and Work Environment: Ability to remain in a stationary position, often standing, for prolonged periods of time Ability to repetitively use a telephone, computer mouse, and keyboard for extended durations Ability to move, lift, carry cash bags, coin boxes, and branch equipment up to 30 pounds Ability to travel is required to maintain client relationships and support business objectives. Travel can be completed by car, public transportation, or other reasonable means. Ability to work rotational Saturday schedule to provide branch support Reasonable accommodation will be provided as required by law to enable qualified individuals to perform the essential functions of the job. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $22.50 – $28.00 an hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1

Are you a capable professional ready to lead from the front? We are looking for a Field Supervisor to act as the vital link between our project management team and our field crews. You won't just be watching from the sidelines; you'll be orchestrating daily operations, mentoring junior technicians, and ensuring every installation meets our gold standard for safety and quality. What You'll Do • Lead the Crew: Supervise small teams of technicians, installers, and subcontractors, usually on active construction sites., • Command the Field: Coordinate daily schedules, make real-time decisions on-site, and resolve logistical hurdles before they become delays., • Quality & Safety First: Ensure every project adheres to RF codes, engineering standards, and our rigorous safety manual., • Bridge the Gap: Act as the primary point of communication between the field, the Project Manager, and the client., • Report Progress: Keep leadership in the loop with accurate status updates, documentation, and crew productivity metrics., • Be Flexible: Some weeks you'll be working at a local job site, but most weeks you'll be traveling to sites in our market area across New York, northern New Jersey, Connecticut, and Massachusetts. Why Join Us? We don't just build networks; we build leaders. As a Field Supervisor, you are the backbone of our operations, ensuring we deliver excellence to our customers every single day. Our reputation for integrity and professionalism is built on the talent of our people. We're a small company and have cultivated a culture of collaboration where engineers, project managers, and technicians work toward a shared company vision. We have grown steadily and responsibly for decades. At Mann Wireless, your expertise is valued, and your contributions directly impact the way the world stays connected. Requirements What You Bring to the Table • Experience: 5+ years of RF/telecom field experience (preferred)., • Technical Knowledge: A strong understanding of telecom installations and applicable codes and the ability to manage quality in the field., • Leadership: Proven ability to supervise teams, including management of subcontractors., • Problem-Solving: The ability to think on your feet when field issues arise., • Physical Readiness: Ability to lift 50+ lbs and work in various field conditions., • Credentials: Valid driver's license with a clean record., • Bonus Points: NICET IB-PSC Technician I, II, or III certification is a major plus., • OSHA 10 certification or must be obtained after employment. Performance Success Metrics We believe in accountability. In this role, your success is measured by: • Project milestone completion and schedule adherence., • Maintaining zero-incident safety records., • High-quality inspection results and minimal rework., • Mentoring and developing the technical skills of your crew. Rewards & Benefits We believe in rewarding the commitment of our team with competitive compensation and a comprehensive benefits package: • Health & Wellness: Comprehensive and versatile Medical, Dental and Vision insurance plans, • Future Security: 401K to support your long-term goals, • Performance Bonuses: We recognize contribution and excellence. Your hard work is reflected in your compensation., • Work-Life Balance: Generous paid time off (PTO) and 8 paid holidays to ensure you have time away from the clock., • Paid Travel: Opportunities to work across our nationwide footprint with travel expenses covered If you have a high level of personal accountability and a passion for leading high-performing teams, we want to hear from you - Apply today! Equal Employment Opportunity (EEO) Mann Wireless is an Equal Opportunity Employer and is committed to a policy of non-discrimination in all aspects of employment. The Company prohibits discrimination and harassment based on protected characteristics including, but not limited to: race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, marital status, disability, genetic information, military status, domestic violence victim status, or any other characteristic protected by law. Americans with Disabilities Act (ADA) and Reasonable Accommodation Mann Wireless is committed to complying with the Americans with Disabilities Act (ADA) and New York Human Rights Law. We will provide reasonable accommodation to qualified individuals with disabilities unless doing so would cause an undue hardship to the Company. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to offer visa sponsorship for this role or take over existing sponsorship.

By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need passionate and talented people to make this happen! Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates. Your role as a Store Manager: • When it comes to the customer experience it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs., • You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory., • You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies., • You will make sure your store always looks its best! Why you'll love working here: • The people are creative, fun and passionate about beauty., • Generous product discount and free sample products., • You will receive a great education regarding our products., • You will have ample opportunity for growth., • You may qualify for one or more of the following medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: Qualifications to be a Store Manager: • At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience., • Previous experience in operational, financial and performance management., • Cosmetology license is a plus but not required., • Must be 18 years of age or older., • Passion for all things hair and beauty! Legal wants you to know: Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us." Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job Description Bartender The rate of pay for this position is $10.70 per hour plus tips Your passion for people and flair for crafting the perfect drink make you an essensial part of the guest experience. Whether engaging with guests, recommending the latest cocktails, or effortlessly multitasking in a fast-paced environment, you excel at creating a welcoming atmosphere. Your knowledge of current trends in beverages and your ability to mix up both classic and innovative drinks will ensure guests leave with a memorable experience. As a Bartender you will: • Be a Crowd Pleaser – Smile, welcome, engage – connecting with people will be a key part of this role as you courteously serve our guests, monitoring and ensuring legal consumption as you go., • Be a Food & Beverage Guru – Knowing your outlet’s food & beverage offerings and staying current on industry trends so you can mix the latest and greatest will ensure guest satisfaction and maximized revenues., • Be a Professional – keep your bar stocked, cleaned and sanitary. Serve safely. Handle cash/credit appropriately. Follow established policies and procedures., • Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures. Anticipate problems and call management as needed. A current ServSafe certificate/alcohol certification is required. Salary: $10.70/ hour plus tips Job Requirements Role requires at least 3 years of progressive food & beverage/bartending experience. Current alcohol serving certificate preferred. Physical requirements include the ability to work long hours, Medium work – exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, ability to multi task. Must possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision -the ability to see details at close range. Requires the ability to stand for long periods of time without sitting or leaning. Must possess excellent communication skills; fluency in English required. Must work well in a high energy / high stress environment and have the ability to multitask.

Job Description cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the world’s leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. Job Description cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the world’s leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. The Audiovisual Project Manager will oversee the planning, execution, and delivery of audiovisual projects from inception to completion. This role requires strong leadership, organizational skills, and a deep understanding of audiovisual technologies. The ideal candidate will ensure projects are delivered on time, within budget, and to the highest quality standards while maintaining excellent client relationships. Responsibilities and Duties: • Develop comprehensive project plans that outline scope, timelines, resources, and budget requirements, • Coordinate with internal teams, clients, and vendors to ensure alignment on project goals and deliverables, • Oversee the installation, setup, and configuration of audiovisual systems as required, • Monitor project progress and make adjustments as necessary to ensure successful completion, • Serve as the primary point of contact for clients, managing expectations and providing regular updates as contract or cb20 protocol requires, • Foster strong relationship with clients to understand their needs and deliver tailored audiovisual solutions, • Lead and mentor project teams, providing guidance and support throughout the project lifecycle, • Conduct post-project evaluations to identify successes and areas for improvement, • Manage project budgets, ensuring that all expenses and time billing are tracked and reported accurately, • Identify cost-saving opportunities while maintaining quality standards Required Skills: • 5+ years of experience in AV project management, • Strong organizational and multitasking abilities, • Excellent verbal and written communication skills, • Ability to work under pressure and meet tight deadlines, • Problem solving skills and attention to detail, • Proficiency in project management software and tools Required Certifications: • CTS certified, • PMP certification is a plus, • OSHA 30, • Aerial Lift certified

Job Description PC Build Technician Intern – Logistics & Asset Management cb20 is the Capital Region’s solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the world’s leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. Position Overview The PC Build Technician Intern provides hands-on support for the preparation, configuration, deployment, and lifecycle management of computer systems and IT equipment. Working alongside experienced engineers, the intern will gain practical experience with PC hardware, system imaging and configuration, inventory and asset management, technical documentation, ticketing systems, and IT service delivery. This internship is designed to provide exposure to a professional IT services environment while developing the technical, organizational, and customer-service skills necessary for a future career in IT support, desktop engineering, or infrastructure operations. Key Responsibilities PC Building, Configuration & Deployment • Assist with the assembly, preparation, configuration, and deployment of desktops, laptops, and related IT equipment., • Install and configure approved hardware components, operating systems, applications, and peripheral devices under the guidance of experienced engineers., • Assist with system imaging, updates, configuration, and quality assurance testing prior to deployment., • Verify that systems meet established build standards and customer requirements before delivery., • Perform basic hardware troubleshooting and escalate more complex issues to the appropriate engineer., • Prepare equipment for onsite or remote deployment., • On site deployment of configured equipment. Logistics & Asset Management • Assist with shipping and receiving computers, peripherals, and other IT equipment., • Maintain accurate inventory and asset records., • Track equipment throughout the build, staging, deployment, return, and decommissioning lifecycle., • Organize and maintain PC build, inventory, and staging areas., • Assist with equipment labeling, asset tagging, packaging, and shipment preparation., • Support the secure processing and decommissioning of end-of-life equipment according to established procedures. Ticketing & Service Management • Create, update, and maintain service tickets associated with PC builds, deployments, equipment requests, and asset activities., • Document work performed, equipment information, configuration details, and status updates accurately within the ticketing system., • Monitor assigned work and ensure tasks are completed within established timelines. Documentation & Process Improvement • Follow established PC build procedures, checklists, and quality-control standards., • Assist with creating and maintaining technical documentation, build instructions, customer-specific configuration requirements, and internal knowledge articles., • Identify opportunities to improve the efficiency, accuracy, and consistency of PC build and inventory processes., • Learn and follow organizational standards for documentation, security, equipment handling, and customer data. Customer & Team Collaboration • Work closely with cb20 PC Build Engineer and customers to coordinate equipment preparation and deployment., • Assist with gathering information needed to complete PC builds and equipment requests., • Provide professional and timely communication regarding assigned tasks., • Develop an understanding of how customer requirements are translated into standardized technical configurations., • Participate in team meetings, training, and other learning opportunities. Skills & Competencies • Basic understanding of computer hardware, operating systems, and peripheral devices., • Strong interest in information technology and a desire to develop hands-on technical skills., • Ability to follow technical instructions, documented procedures, and established processes., • Strong organizational skills and attention to detail., • Comfortable learning new technologies and troubleshooting basic technical issues., • Clear and professional written and verbal communication skills., • Ability to manage multiple assignments and maintain accurate documentation., • Dependable, collaborative, and willing to ask questions and learn from experienced team members., • Commitment to providing a positive customer and team experience. Education & Experience • Currently pursuing or recently completed coursework in Information Technology, Computer Science, Cybersecurity, Networking, Computer Information Systems, or a related technical field preferred., • Previous professional IT experience is not required., • Coursework, personal PC-building experience, technical labs, certifications, or other hands-on technology experience is a plus. Learning & Development Opportunities During the internship, the intern will have the opportunity to develop practical experience in: • PC hardware assembly and troubleshooting, • Windows system configuration and deployment, • System imaging and software installation, • IT asset and inventory management, • Professional ticketing and service-management practices, • Technical documentation, • Customer-specific IT environments, • IT security and equipment-handling standards, • Professional communication and teamwork The goal of this internship is to provide meaningful, hands-on experience while developing the foundational technical and professional skills required to progress into an entry-level PC Build Technician or Support Center Engineer I position.

Job DescriptionOverview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Driver Credential Verification in Saratoga Springs, NY, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Access Control Professional at a healthcare location, you will manage access points, verify credentials, monitor activity, and provide courteous service to visitors and staff. You will conduct routine patrols, remain visible to help deter security-related incidents, and support a caring environment through clear communication. This driving position requires a valid driver’s license under Allied Universal’s driver policy. Join an agile, reliable, innovative team that puts people first and acts with integrity. Position Type: Full Time Pay Rate: $21.00 / Hour Job Schedule: DayTimeMon12:00 AM - 08:00 AMTue12:00 AM - 08:00 AMWed12:00 AM - 08:00 AMThur12:00 AM - 08:00 AMSun12:00 AM - 08:00 AM What You'll Do: • Provide customer service to employees, visitors, contractors, and delivery personnel at a healthcare and pharmaceutical facility by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities., • Monitor access points and verify credentials, visitor authorizations, and contractor sign-in requirements in accordance with site-specific access-control procedures., • Respond to incidents, access-control concerns, and critical situations in a calm, problem-solving manner, escalating matters to appropriate site contacts and/or emergency responders as needed., • Maintain accurate visitor, contractor, and delivery records and communicate access-related information to authorized personnel., • Conduct regular and random patrols of assigned interior areas, access points, and the facility perimeter; working environments and conditions may vary by location. Minimum Requirements: • At least one year of security-related experience is required., • A valid driver’s license is required in accordance with Allied Universal driver policy requirements., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver’s license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Licensed by the New York State Department of State Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1683997

Job DescriptionOverview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Access Management Driver in Saratoga Springs, NY, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Access Control Officer at a healthcare location, you will monitor entry points, verify credentials, and provide exceptional customer service to visitors, employees, and vendors. You will conduct routine patrols, remain visible to help deter incidents, and communicate security-related concerns. This driving post requires a valid driver's license under Allied Universal driver policy requirements. Join an agile, reliable, innovative team that puts people first and acts with integrity. Position Type: Full Time Pay Rate: $21.00 / Hour Job Schedule: DayTimeMon04:00 PM - 12:00 AMTue04:00 PM - 12:00 AMWed04:00 PM - 12:00 AMThur04:00 PM - 12:00 AM What You'll Do: • Provide customer service to employees, visitors, contractors, and delivery personnel by carrying out site-specific access control procedures, policies, and emergency response activities at a healthcare location., • Monitor access points, verify identification and authorization credentials, issue visitor badges, and maintain accurate visitor and contractor entry records in accordance with site procedures., • Respond to access-related incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to appropriate site contacts and/or emergency responders as directed., • Conduct regular and random patrols of access points, building interiors, parking areas, and perimeter areas to help deter unauthorized activity and identify security-related concerns., • Document incidents, observations, and access control activities accurately and communicate relevant information during shift handoffs. Minimum Requirements: • Have at least 1 year of security-related experience., • A valid driver’s license is required in accordance with Allied Universal driver policy requirements., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver’s license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Licensed by the New York State Department of State Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1689799