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  • Enrollment & Customer Experience Coordinator
    Enrollment & Customer Experience Coordinator
    23 days ago
    Full-time
    Roselle Park

    Job Title: Enrollment & Customer Experience Coordinator Location: Fusion Dance Centre Reports To: Studio Director / Operations Manager Employment Type: Full-Time (may include evenings & weekends) Position Overview The Enrollment & Customer Experience Coordinator is the primary point of contact for new and returning students and families. This role is responsible for managing the enrollment process, delivering exceptional customer service, and ensuring a positive experience that reflects Fusion Dance Centre’s values of creativity, community, and excellence. Key Responsibilities 1. Enrollment Management • Respond to inquiries regarding class schedules, pricing, and program offerings., • Guide new students and families through the enrollment and registration process., • Manage re-enrollments, waitlists, and class placements., • Maintain accurate student records and class rosters using the studio management system., • Track incoming leads and follow up to maximize enrollment growth and retention. 2. Customer Experience & Communication • Welcome students and parents warmly in person and via phone/email., • Provide clear, professional communication about studio updates, policies, and events., • Address concerns or questions promptly, escalating when necessary., • Help create a supportive, friendly, and family-oriented studio environment. 3. Front Desk & Administrative Support • Manage daily front desk operations during class hours., • Process payments, billing inquiries, and account updates., • Assist with recital preparations, workshops, and studio events., • Coordinate with instructors and staff to ensure smooth class flow., • Maintain cleanliness and organization of the lobby and reception area. 4. Marketing & Engagement Support • Assist with social media posts, email newsletters, and promotional materials., • Support open houses, trial classes, and community events to attract new students., • Collect and track customer feedback to improve services and programs. Qualifications • Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)., • Previous customer service, sales, or administrative experience required; performing arts or fitness environment is a plus., • Strong communication, interpersonal, and problem-solving skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficiency in Microsoft Office, Google Workspace, and CRM/studio management systems (e.g., Jackrabbit, MindBody)., • Positive, friendly attitude and a genuine interest in dance and community culture. Work Schedule • Must be available during studio operating hours, including afternoons, evenings, and select weekends. Compensation & Benefits • Competitive salary based on experience., • Employee discounts or complimentary studio classes., • Opportunity for growth within the studio’s administrative and customer service team.

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  • Server/Waiter
    Server/Waiter
    2 months ago
    $16.5–$20 hourly
    Part-time
    Staten Island, New York

    Join our team as a Server and be a vital part of our restaurant's success. We are looking for individuals who are passionate about the hospitality industry and excel in providing top-notch guest services. As a Server, you will contribute to creating memorable dining experiences for our patrons in a fast-paced and dynamic environment. Duties: Greet customers warmly and assist them in selecting menu items Take food and beverage orders accurately and promptly Serve food and drinks to guests in a timely manner Collaborate with kitchen and bar staff to ensure efficient service - Provide recommendations on menu offerings and upsell specials Handle guest inquiries and resolve any issues or complaints courteously Maintain cleanliness and organization of the dining area Process payments using POS systems accurately Requirements: Previous experience in a restaurant or hospitality setting is preferred Knowledge of food service procedures and standards Strong communication and interpersonal skills Ability to work well under pressure in a busy environment Excellent multitasking abilities Willingness to learn about menu items and ingredients Flexibility to work evenings, weekends, and holidays as needed Join our team as a Server to showcase your sales skills, food service expertise, and passion for delivering exceptional guest experiences. If you thrive in a customer-centric role and enjoy the challenges of fine dining service, we invite you to apply for this exciting opportunity. Job Type: Part-time Pay: $16.50 - $20.00 per hour Expected hours: 21 per week Benefits: Flexible schedule Work Location: In person

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