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  • Front Counter Server
    Front Counter Server
    7 days ago
    Part-time
    Manhattan, New York

    A front counter server typically works in a fast-paced food service environment, such as a restaurant, coffee shop, or fast food establishment. Their main responsibilities include: Greeting Customers: Welcoming customers as they arrive, taking their orders, and providing them with menus if applicable. Order Taking: Accurately taking food and drink orders from customers either in person or over the phone. Processing Payments: Handling cash, credit/debit cards, or other forms of payment and providing change or receipts. Serving Food and Beverages: Delivering prepared food and drinks to customers in a timely manner, ensuring it’s presented well and as ordered. Maintaining Cleanliness: Keeping the front counter area clean, organized, and well-stocked with necessary items (napkins, utensils, condiments, etc.). Customer Assistance: Addressing customer questions, special requests, or concerns, and ensuring overall satisfaction with the service. Coordinating with Kitchen Staff: Communicating orders to kitchen staff and ensuring correct preparation and timely delivery of meals. Handling Customer Complaints: Managing minor complaints or issues professionally, and escalating more significant concerns to a manager. Stocking Supplies: Replenishing front counter supplies like napkins, cups, straws, condiments, or baked goods as needed. The role requires excellent communication, multitasking abilities, and a friendly, customer-focused attitude. Depending on the establishment, some front counter servers may also be asked to help with food preparation or assist with other tasks when needed.

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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    26 days ago
    $15–$20 hourly
    Full-time
    Journal Square, Jersey City

    Join our team of passionate hospitality professionals! We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker. What You’ll Do: Leadership & Standards • Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals)., • Keep the location spotless, including bathrooms and guest areas., • Motivate the team to complete their daily responsibilities and uphold company standards., • Be available during peak hours (Thursday–Saturday)., • Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance., • Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking., • Interview, hire, and train new staff members., • Ensure every team member signs and submits the employee handbook to Paola or Cris., • Train new team members in service, cashier operations, and delivery procedures., • Maintain consistent drink and food quality from the team., • Lead a warm, welcoming environment where every guest feels valued., • Ensure staff greet guests, promote specials, and thank customers as they leave., • Handle customer complaints, refunds, and system issues., • Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed., • Coordinate catering orders — all catering requests go through you., • Keep menus and modifiers up to date on Clover and Otter., • Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies)., • Submit weekly reports on staff performance, service flow, and delivery capacity., • Manage supply orders (soda, take-out, cleaning)., • Troubleshoot POS, printer, or system issues as they arise., • 2+ years of experience in restaurant or hospitality management., • Strong leadership and communication skills., • Solid understanding of POS systems (Clover, Toast, or similar)., • Ability to manage multiple priorities during peak times., • Hands-on attitude — willing to train, support, and work alongside the team., • Full-time position., • Competitive salary based on experience., • Weekly pay and room for growth within a fast-growing hospitality group.

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