Service dispatcher jobs in Trenton, New JerseyCreate job alerts

Resolve customer issues, complaints, and service challenges promptly while maintaining a high level of professionalism.

Pelicano Plumbing in Pennington, NJ is on the hunt for a full-time hybrid Customer Service Rep - Dispatcher who's not only great with people but also sharp, organized, and ready to play a key role in keeping our operations smooth and customers happy!. As our Customer Service Rep - Dispatcher, your d

Job Description Bergey’s Inc. is a family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey . Visit us at to learn more about our company. We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference. Benefits: We offer a generous benefit package including: • Vacation and PTO time, • Paid Holidays, • 401k with profit sharing, • Medical, Dental and Vision insurance., • Employee Assistant Program, • FSA and HSA Plans, • Life Insurance, • Opportunities for Advancement, • Paid Training, • Employee Referral Program Shift: Full Time Pay: Starting at $45,000.00 to $65,000.00 / year based on experience plus incentives Summary: A Service Advisor is responsible for the communication between the customer and service team. The Service Advisor is accountable for development of positive customer relationships through consistent communication and exceptional customer service. Essential Duties: • Effectively communicate with customers relating to warranty claims, • Monitor warranty schedules, • Posting warranty credits, • Advises customers about necessary service for routine maintenance., • Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test., • Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs., • Prepares a repair order showing time, cost and labor estimates for service., • Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem., • Explains the work performed and the repair order charges to the customer., • Handles customer complaints., • Schedules service appointments., • Obtains customer and vehicle data prior to arrival when possible., • Greets customers in a timely, friendly manner and obtains vehicle information., • Test drives the vehicle with customer as needed to confirm the problem or refer to test technician., • Refers to service history, inspects vehicle, and recommends additional needed service., • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications., • Provides a complete and accurate written cost estimate for labor and parts., • Establishes “promised time.” Checks with dispatcher, if necessary., • Notifies dispatcher of incoming work., • Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization after any additional repairs are performed., • Implements and maintains a service marketing program., • Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate., • Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly., • Implements a quality control process to eliminate comebacks., • Maintains high customer satisfaction standards., • Handles telephone inquiries regarding appointments and work in process., • Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work., • Other tasks as assigned Additional Service Advisor Qualifications: • Ambition to provide outstanding customer service, • Ability to interact effectively with others in difficult situations, • Competence in written and verbal communication, • Desire to learn and willingness to evolve customer focus processes, • Proficiency with computers and new software, • High School Graduate or GED, • Valid Driver's License

Administrative Services Building - Campus Police Services (Administrative Services Building - Campus Police Services). Services provided by the Operations Section include calls for police services, taking reports of crimes and complaints, student and staff escorts, in addition to many other services

Securitas - - Responsibilities: Patrol the facility by conducting walking tours; Maintain a safe and secure environment for clients; Patrol the premises and monitor activities; Enforce regulations and directives for the client site; Provide customer service and information to a client's employees a

Securitas - JobID: 167919 [Safety Officer / Law Enforcement] As a Security Officer at Securitas, you'll: Observe and report activities and incidents at an assigned client site; Make periodic patrols to check for irregularities and to inspect protection devices and fire control equipment; Preserve or

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work

Trinity Health - 1201 Langhorne Newtown Road - Responsibilities: Ensure security of hospital employees, patients/families, visitors, and property; Fire prevention and initial response measures; Maintain safety practices in the assigned area; Oversight of the Security Operations Center; Conduct dutie

Andy Frain Services - - Responsibilities: Patrol of buildings and perimeters; Control of entrances and movement of pedestrian and vehicle traffic; Escort of material and personnel; Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports; Monitor cameras or equip

Securitas - - Responsibilities: Monitor and patrol client sites; Enforce regulations and directives for client sites; Provide customer service and information to clients employees and customers; Maintain a safe and secure environment at client sites; Assist with general security operations as neede

Security Guard] - Competitive Pay Structure ($16-$20 per hour) / Flexible Schedules (FT, PT, and Weekend Only Shifts) / Industry-leading Training / 401(k) Retirement Plan - As an Unarmed Security Officer at Tactical Response Security, you will: Patrol and monitor designated areas to prevent theft, v

Security Care - - Responsibilities: Patrol premises regularly to maintain order and establish a security presence; Submit incident reports to the US Security Care operations team; Escalate emergencies to law enforcement as needed; Monitor surveillance cameras (CCTVs) periodically to identify disrup

Allied Universal - JobID: 1540451 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Metro One Security - 50 New Canton Way - Responsibilities: Deliver exceptional customer service to clients and visitors.

Securitas - - Responsibilities: Observe and report activities and incidents at an assigned client site, providing for the security and safety of client property and personnel; Patrol a variety of locations to maintain security and safety; Preserve order while enforcing regulations and directives fo

Allied Universal - - Responsibilities: Perform security patrols of designated areas on foot or in vehicle; Watch for irregular or unusual conditions that may create security concerns or safety hazards; Sound alarms or calls police or fire department in case of fire or presence of unauthorized perso

Allied Universal - - Responsibilities: Provide customer service to employees, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a manufacturing and industrial location.

Allied Universal - - Responsibilities: Provide customer service to employees, visitors, and customers by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a financial institution location.

Allied Universal - - Responsibilities: Provide customer service to employees, visitors, and/or contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a manufacturing and industrial location.

Moritz Security Services - Littlebrook Road North - Responsibilities: Patrol assigned interior and exterior areas; Monitor surroundings and promptly report any suspicious activity; Respond to incidents quickly, following company policies and use-of-force guidelines; Write detailed reports and mainta

Allied Universal - - Responsibilities: Provide customer service to personnel, visitors, and/or vendors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.

Trinity Health - 1201 Langhorne Newtown Road - Responsibilities: Serve customers and provide high quality service with care and courtesy; Treat customers/patients in a respectful manner; Report all accidents or incidents promptly; Conduct/assist with missing person reports; Provide escort services t

Allied Universal - - Responsibilities: Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to the location.

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

Allied Universal - - Responsibilities: Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at the location.

Allied Universal - - Responsibilities: Perform security patrols of designated areas on foot or in vehicle; Watch for irregular or unusual conditions that may create security concerns or safety hazards; Sound alarms or call police or fire department in case of fire or presence of unauthorized person

Allied Universal - JobID: 1540147 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Allied Universal - - Responsibilities: Provide customer service to patients, visitors, and/or staff by following security-related procedures and policies; Conduct regular and random foot patrols of interior areas, entrances, corridors, parking areas, and building perimeter; Respond to incidents and

Securitas - - Responsibilities: Monitor and patrol client sites to maintain safety and security; Enforce regulations and directives for client sites; Provide customer service and information to employees and customers; Respond effectively during emergencies or stressful situations; Maintain vigilan

Allied Universal - - Responsibilities: Provide customer service to personnel, visitors, and/or vendors by carrying out site-specific procedures, access support, and appropriate emergency response activities at a manufacturing and industrial location; Respond to incidents, alarms, and/or critical si

Securitas - - Responsibilities: Observe and report activities, incidents, and safety concerns on site; Protect client property, vehicles, and personnel through active monitoring and patrol; Maintain vigilance through standing, walking, climbing stairs, navigating uneven terrain, and working in vari