Secretary / Office Manager for Real Estate Business
2 months ago
Manor Heights, Staten Island
Secretary / Office Manager for Real Estate Business Position Overview We are looking for a highly organized, reliable, and proactive Secretary / Office Manager to support the day-to-day operations of a real estate business. The ideal candidate is detail-oriented, professional, trustworthy, and capable of managing administrative tasks, coordinating schedules, communicating with clients and agents, and keeping office operations organized and efficient. Key Responsibilities Administrative & Office Management • Manage daily office operations and administrative activities., • Organize and maintain physical and digital files, records, contracts, and documents., • Prepare letters, reports, presentations, forms, and other business documents., • Monitor office supplies and coordinate purchasing when needed., • Handle incoming calls, emails, inquiries, and correspondence professionally., • Maintain calendars, appointments, meetings, and reminders., • Coordinate meetings, property viewings, inspections, and other schedules. Real Estate Support • Assist with the preparation and processing of real estate documents, contracts, listings, and transaction files., • Maintain accurate records of properties, clients, buyers, sellers, tenants, and transactions., • Coordinate with brokers, agents, clients, property owners, contractors, and other service providers., • Follow up on documents, signatures, payments, appointments, and transaction requirements., • Assist in preparing property listings and marketing materials., • Update property information, availability, pricing, and client records as needed., • Help monitor deadlines and ensure transactions and administrative requirements are completed on time. Client & Communication Support • Respond to client inquiries promptly and professionally., • Welcome and assist clients and visitors., • Coordinate communication between management, agents, clients, and external parties., • Make follow-up calls and send emails or messages as required., • Maintain a professional and customer-focused image for the company. Finance & Records Support • Assist with basic bookkeeping and expense tracking., • Prepare and organize invoices, receipts, payment records, and supporting documents., • Monitor collections, deposits, and outstanding payments when assigned., • Coordinate with the accountant or finance team regarding financial documentation. Qualifications • Bachelor's degree in Business Administration, Real Estate, Office Administration, or a related field is preferred., • 2–5 years of experience in office administration, executive/administrative assistance, property management, real estate, or a similar role., • Previous experience in a real estate environment is an advantage., • Strong organizational and time-management skills., • Excellent written and verbal communication skills., • Proficient in Microsoft Office/Google Workspace, including Word/Docs, Excel/Sheets, and email., • Comfortable learning and using real estate, CRM, accounting, or document-management systems., • Strong attention to detail and accuracy., • Ability to handle confidential information with discretion., • Professional, dependable, proactive, and able to work independently., • Good follow-up skills and ability to manage multiple priorities. Preferred Skills • Knowledge of real estate transactions, property management, or leasing processes., • Familiarity with property listing platforms and CRM systems., • Basic knowledge of accounting, invoicing, and financial record-keeping., • Strong customer service and relationship-management skills., • Ability to coordinate with multiple people and meet deadlines., • Problem-solving and decision-making skills. Work Schedule Employment Type: Full-time Work Location: [Office Location] Schedule: [Monday–Friday / Specific Schedule] Reports To: [Owner / Managing Director / Broker / General Manager] Key Performance Indicators Success in this role will be measured by: • Accuracy and organization of office records and documents., • Timely completion and follow-up of administrative and real estate tasks., • Responsiveness to clients, agents, and business partners., • Effective calendar, appointment, and transaction coordination., • Efficient management of daily office operations., • Professionalism, reliability, and confidentiality., • Ability to anticipate administrative needs and proactively resolve issues. Ideal Candidate The ideal candidate is someone who takes ownership, follows through, stays organized, and can be trusted to keep the business running smoothly behind the scenes. Experience in real estate is highly desirable, but strong administrative and office-management experience with excellent organizational skills will also be considered.
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