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Job Description The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we'd love to talk. HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth. You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate. The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results. You Will: • Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers, • Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement, • Review, track, and improve operational performance with an obsession for continuous improvement, • Oversee onboarding and successful implementation for new customer projects, • Manage the long-term health of customers by identifying and preempting areas of risk or concern, • Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers, • Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers, • Answer questions and address issues related to our platform, APIs, and data services, • Create an effective feedback loop between frontline operations, product teams, strategy, and customers, • 4-9 years of total work experience, with experience in consulting or technical program management roles, • Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm, • A technical background (education or professional experience with CS, Economics, Statistics, Engineering), • A proven track record in B2B client-facing roles and expanding client relationships, • Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers, • Excellent cross-functional collaboration skills, • Outstanding verbal and written communication abilities, • A track record of structured, analytics-driven problem solving, • A history of diligence and organization across multiple work streams, • An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results, • Strong analytical, planning, and process improvement capabilities, • Prior experience at an API-driven technology company and/or managing technical customers, • Experience with data annotation, labeling platforms, or ML operations At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require. We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability. We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future. We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

Job Description:\n\nGet to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a 360°ree; view of each individual, we provide compassionate, science-based care that honors the full complexity of a person's biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services. Thrive Together: 🌟 Our shared North Star unites us to provide the best patient experience. At Rivia Mind, we cultivate a collegial culture rooted in:A foundation of shared values and reciprocal supportA mindset of curiosity, learning, and growthA spirit of warmth, openness, and authentic connection Together, we turn challenges into opportunities, and every team member helps shape the future of care at Rivia Mind. Job Summary Rivia Mind is expanding our distinguished Psychiatry team with an opportunity for a Board-Certified Psychiatrist who values clinical excellence and comprehensive patient care. As a physician-founded practice, we understand the importance of creating an environment where psychiatrists can practice meaningfully, supported by a robust operational infrastructure. You'll work within our multi-disciplinary team of 150+ mental health professionals while maintaining the decision-making authority essential to psychiatric practice.Balance of clinical autonomy and collaborative supportImplement both evidence-based psychopharmacology and psychotherapeutic approaches, tailored to each patientMinimized administrative burden, maximized quality patient interaction time, and enhanced professional growthGrow into supervisory or leadership roles, contribute to clinical training initiatives, and participate in quality improvement projects Join a forward-thinking practice where psychiatrists are empowered to deliver care that truly reflects the complex interplay of biological, psychological, and social factors that shape mental health outcomes. Work Location: Remote, or Hybrid at our NYC Office Application Window: Until the end of May 2026 Anticipated Start Date: September 2026 - February 2027 # of Openings: 1 Job Responsibilities & Qualifications Patient Care (70%)Provide evidence-based psychotherapy and medication managementDevelop personalized treatment plans for diverse patients (50/week)Deliver care via a telehealth platform Clinical Collaboration & Development (30%)Offer guidance to peers and supervisorsParticipate in interdisciplinary team meetingsExemplify Rivia Mind's values and collaborative approach How we support you:Collaborative multi-disciplinary team of Psychotherapists, Psychiatry Nurse Practitioners, and PsychiatristsAccessible support from your MD Supervisor, Colleagues & Operational Support staffDevelopmental growth and learning opportunities across personal, professional & intellectual enrichmentTeam access to diverse resources - internal materials and recordings, UpToDate, Relias, and more! ResponsibilitiesProvide excellent quality clinical care on a frequent, recurring basis that exemplifies Rivia Mind's culture, values, and guiding principlesProvide services to a diverse demographic of patients with an average caseload of 50 patients per week / around 8-12 per day (Caseload numbers may vary based on clinical judgment, patient needs, etc.).Maintain a consistent weekly patient care schedule in alignment with Rivia Mind's standard productivity expectations. Follow Care Model practices that emphasize continuity of care, high-frequency follow-up appointments, and effective calendar management.Conduct comprehensive intake evaluations and develop curated patient-centered treatment plans.Curate comprehensive patient-centered treatment plans and provide resources as needed.Provide appropriate Psychotherapy practices that leverage various modalities (CBT, DBT, motivational interviewing, etc.) with proper Psychopharmacology prescribing practices.Appropriately prescribe medication prescriptions & refills, considering the best judgment of the patient's well-being.Provides clinical support & counseling to diverse patient populations in a tele-health environment.Provide clinical guidance and valued input to patients and peers.Comply with clinical standards and adhere to timely and thorough session note documentation. (i.e. Notes submitted by EOW)Participate in and support routine and ad-hoc clinical-wide meetings and internal trainings to foster an engaging and continuous learning team environment.Be an ambassador of Rivia Minds culture by exemplifying our values and working with our mission at the forefront.Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement, and potential.Provide support to Psychiatric Supervisors as needed for coverage and other administrative tasks.Perform other related role and team function duties as assigned by department and group leaders. Qualifications, Skills & Attributes Required Education Level: Doctorate Education Details:Earned a Doctor of Medicine degree from an accredited schoolCompleted a Psychiatry residency program, completing diverse rotations including Primary Care within the training programCompleted a fellowship in Adult PsychiatryAdditional residencies appreciated are: Neurology, Internal Medicine, and Obstetrics-Gynecology Licensure/Certification RequirementsActive and in good standing license for at least one of these states:New York, New Jersey, Connecticut, Florida, or Massachusetts as a Medical DoctorAn active and unrestricted license to practice medicine and a DEA number for at least one of the states listed aboveBoard-certified in Psychiatry Additional Qualifications, Skills & AttributesIdeally, 1 (one) or more years of post-residency clinical work experience in Psychiatry across the lifespanInterest in growing into a Supervisory role within our practiceProven experience and desire to support Psychotherapy treatmentPsychotherapy Modality experience (CBT, DBT, etc.)Psychodynamic Modality experience preferredExperience working with Patients in an Outpatient settingTelehealth/telemedicine experiencePrescribes MedicationsConfidently and efficiently document concurrently within patient sessionsExcellent clinical knowledge and communication skillsPatient EducationDiagnosis and Treatment PlanningProficient with utilizing diverse technology platforms and systems (Google Suite, company-wide platforms/software, and EHR platforms when applicable)Intermediate computer skills and technical aptitude required Benefits Benefits That Support You, Personally and Professionally At Rivia Mind, we know that providing exceptional care starts with caring for our team. That's why we offer a comprehensive, thoughtfully designed benefits package that supports your health, financial wellness, growth, and overall well-being—so you can thrive in work and life. Learn more here. 3 weeks of front-loaded PTO + 9 paid holidaysAnnual office closure (Dec 25–Jan 1)Annual Impact Days for volunteering or professional development401(k) with employer matchReferral bonus potentialAnnual Continuing Education (CE) Stipend + Flexible Benefit ReimbursementMedical, dental, and vision insurance — with EAP and additional wellness programsVoluntary benefits, HSA, DCA, FSA (based on plan), transit & parking optionsBereavement leave (including pet bereavement) We're a community of clinicians and care-minded professionals who believe in sustainable practice, personal growth, and compassionate support. Come thrive with us. Compensation & Employment Details Pay Range: $220,000 to $275,000 base salary Pay Type: Salary Bonus Terms: Our compensation package includes a base salary based on compensable factors. Additionally, clinicians are eligible for quarterly bonuses of up to $2,000 (up to $8,000 annually), awarded based on defined metrics related to clinical excellence and care model performance. Department: Psychiatry Supervisor: Medical Director Supervisees: None Employment Status: Full Time Exemption Status: Exempt W-2 Work Schedule We collaborate with each provider to determine a mutually beneficial and sustainable schedule. Our focus is to develop a supportive schedule that meets both the needs of our patients and the providers' preferences. Your schedule will be determined with you before starting the role. Our operating hours are M-F: 8 am to 8 pm and Saturday: 9 am to 5 pm, but we do allow a schedule to have a start as early as 7 am, and end as late as 9 pm M-F.In-office day is based on availability if hybrid work is preferredInclude at least four(4)+ hours within your schedule, which should be after 5 pm on a weekday or have hours on the weekend. On-call is not required, but checking and responding to emails on unscheduled days is required unless on PTO.Having a consistent weekly schedule is necessary, but start and end times per day can be different each day of the week, as a set recurring schedule. We appreciate the dedication and care our providers bring to their work and the patients they serve. Occasional flexibility may be needed to accommodate patient needs or support the growth of your caseload, such as scheduling initial consultations, managing urgent concerns, coordinating care with the broader team, and completing other responsibilities. Please feel free to discuss this with the recruiter during your first interview to understand the flexibility and requirements further. Compensation Determination: The pay range listed reflects the minimum and maximum base salary for this role, determined through an internal compensation assessment that considers similar labor markets to our practice across the United States. Actual compensation is influenced by compensable factors such as location, role responsibilities, required skills, relevant experience, qualifications, role level, and applicable credentials. It is uncommon for an individual to be hired at or near the top of the posted range. In addition to base salary, total compensation may include bonuses, commissions, or other incentives depending on the role. Location Eligibility: At this time, we are only able to consider applicants whose primary residence is in one of the following states within the United States of America: Connecticut, Florida, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas. Because this is not a solely on-site role, your primary residence must remain in one of these approved states. Please note that residing outside of these states—even temporarily—may result in employment eligibility issues, tax implications, or other regulatory concerns. If your location changes or you're based elsewhere, we encourage you to stay connected for future openings. Equal Opportunity Employer: Rivia Mind is an Equal Employment Opportunity Employer. It is the policy of Rivia Mind to provide equal employment opportunities without regard to race, color, ancestry, religion, sex, gender identity or expression, pregnancy, age, ethnic or national origin, immigration or citizenship status, hair, weight, height, disability, marital status, veteran status, sexual orientation, genetic information/GINA, political affiliation or activity, or any other protected characteristic under applicable law. It is also the policy of Rivia Mind that qualified individuals with disabilities receive equal opportunity regarding job application procedures, hiring, and all aspects of the employment process. Rivia Mind is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Rivia Mind to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform the essential job functions, and/or to receive other benefits and privileges of employment, please contact us directly. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Rivia Mind participates in E-Verify to confirm the identity and employment eligibility of newly hired employees. Right to Work Poster, and E-Verify Poster Applicants must be authorized to work in the United States. We are unable to sponsor work visas at this time. This is in accordance with applicable federal, state, and local laws, including Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and the Genetic Information Nondiscrimination Act. If you need assistance or accommodation due to a disability during the application process, please contact our Talent Acquisition team at .

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