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Mercor is seeking native Spanish speakers from the United States, Spain, Chile, or Mexico with exceptional writing skills to contribute to a high-impact AI research project with a leading lab.Freelancers will author Spanish/English prompt–golden answer pairs that train and evaluate advanced la

Minimum Qualifications** - Native-level fluency in Spanish (written), specifically native to the United States (Spanish-speaking), Spain, Chile, or Mexico - Strong reading and writing proficiency in English - BS or BA in Biology / Physics / Chemistry - Familiarity with undergraduate-level biology /

Job Description Make a Difference, One Student at a Time Are you passionate about education and driven to empower young minds? Do you crave a flexible schedule that allows you to give back while pursuing your own goals? Are you bilingual and eager to use your language skills to make a real impact? Join our mission-driven team and become a Bilingual Education Champion! Program Description: Tutors will provide support for 6th to 8th graders in Bilingual Spanish in ENL. The program runs on Tuesdays, Thursdays and Fridays from 8 am to 12pm. Here's Why You'll Love This Role: • Competitive Pay: You will receive the following rates based on your assignment:, • In-Person Programs: $27/hr to $30 h/r, • Plus: The opportunity to earn a program completion bonus of up to 10% of your total program earnings., • Meaningful Impact: Close the opportunity gap and help urban students reach their full potential., • Flexible Schedule: Work 10-35 hours per week, perfect for balancing studies or other commitments., • Professional Growth: Sharpen your teaching skills and advance your career with ongoing training and real classroom experience. As a Bilingual Education Champion, you'll provide one-on-one and small group tutoring in core subjects like Math, Reading, Writing, Social Studies, Science, and Regents exam prep. You’ll collaborate with teachers and school leaders to deliver engaging, personalized learning strategies that help students thrive academically and personally. Who We’re Looking For: • Passionate About Education: Committed to helping students thrive in school., • Bilingual: Fluent in English and a second language to support academic learning., • Reliable & Flexible: Available during school hours, 10–35 hours per week, and ready to attend trainings. Join a network of educators providing critical teacher support and academic intervention in Title I schools. Make a real impact on students’ learning while gaining hands-on experience in classroom support and instructional tutoring. Apply Today and Help Transform Education—One Student at a Time. Powered by JazzHR Zd7j6Q0Ro3

Job Description Job Description JOB TITLE: Credentialed Alcoholism & Substance Abuse Counselor (CASAC) DEPARTMENT: Supportive Housing FLSA: Non-exempt REPORTS TO: Program Director LOCATION: Briarwood (Queens) SALARY: $50,000.00-$60,000.00 SUMMARY: Directly provides counseling, case management and other chemical dependency services to meet the social and emotional needs of chronically homeless individuals. Coordinates the use of local agency housing and community services to retain participants in permanent housing. Proof of COVID 19 Vaccinations required. ESSENTIAL DUTIES & RESPONSIBILITIES: * Responsible for individual caseload of single adult participants. * Provides Supportive Counseling * Counsel's patients admitted to programs within Chemical Dependency Services, utilizing accepted current knowledge-based skills in the treatment of addictions. * Participates in the development of treatment plans and establishes short-term and long-term goals. * Responsible for providing linkages with community resources, daily life skills training, counseling and support, documentation and compliance with program requirements. * Responds to team suggestions and integrates recommendations in treatment plans. * Participates in clinical team meetings to discuss individual cases and general client progress. * Communicates with all collateral agencies to ensure participants compliance with service plan. * Maintains all required documentation including progress notes, treatment plans, discharge summaries, Service Participation, Homeless Management Information Systems and submits all in a timely manner. * Identifies program needs and makes recommendations. * Provides crisis intervention and stabilization as needed. May require some after hour’s follow-up to emergency situations. * Performs related tasks as assigned. EXPERRIENCE, EDUCATION AND SPECIAL REQUIREMENT: Current NYS certification as a Credentialed Alcoholism and Substance Abuse Counselor required. Bachelor's degree in Human Services field preferred, with 2 years’ experience working in a similar setting and/or working with the substance abuse, mental health and homeless populations. Bi-lingual Spanish a plus. Ability to work some evenings and occasional weekends. Excellent and demonstrated writing ability and strong oral communication skills. Must have knowledge and skill in the use of computer software applications for drafting documents, data management and tracking. Experience in crisis intervention techniques and strength-based interventions. Must have own car and valid driver’s license. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR z0IThOo25i

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary QSAC is looking for dedicated and proactive Behavior Intervention Specialists (BIS) to support our In-Home Direct Support Professionals who primarily provide 1 to 1 services in the individual’s home and community. The BIS will work with the individual, family and direct care staff to develop and monitor Person Centered Service Plans to assist the individual in achieving their personal goals. The salary range for this position is $54,000-$60,000 annually. The Family Services BIS would travel to the individual’s home and other locations in the community. Flexible schedule which requires some evening and weekend hours. This position includes both office based and field based hours. Responsibilities Assessments & Goals • Visit individual’s homes on a regular basis to develop, maintain and evaluate goals to ensure goals are appropriate and outcomes are being achieved, • Complete Functional Assessments and other evaluations to assess skill level and behavioral support needs of each individual, • Develop individual goals and activities to support outcomes identified in the Life Plan utilizing evidence-based strategies in accordance with OPWDD regulations, • Provide support, supervision and feedback to ensure that direct care staff are able to meet the level of needs for the individuals they serve, • In service and observe goal implementation by Direct Support Professionals, • Monitor/Assess monthly goal progress and update short-term objectives, • Provide ongoing training support, supervision and evaluation of in home direct care staff, • Communicate with families, individuals receiving services and other service providers on a regular basis to ensure quality services, • Problem solve with families to resolve concerns over services., • Master’s degree and minimum 1 year experience supporting people with intellectual disabilities/autism required, ABA experience preferred, • Highly organized and able to handle multiple priorities, • General knowledge of theories and principles of behavioral analysis, assessments and goal development required, • Experience supporting people with intellectual disabilities/autism required, • Detail-oriented, multi-task capable and able to work under pressure and meet deadlines, • Bilingual Spanish or other language very helpful, but not required, • Experience writing goals and activities utilizing evidence based interventions to help individual achieve personal outcomes including Staff Action Plans for people with autism, • Ability to travel to client's homes, • Strong written and communication skills are essential QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. For full-time employees, we offer generous benefit packages: • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Match, • Opportunities for career advancement, • Qualifications are subject to change in accordance with government regulations., • We adhere to all strict COVID guidelines at all of our programs and sites. *Employee costs listed are based on individual coverage Qualifications are subject to change in accordance with government regulations. QSAC is Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. INDCLINIC To Apply: please send resume to

Job DescriptionSalary: $81,600 - $96,200 Since 1968, BUILD UP JUSTICE NYC (BUJNYC) has provided free legal services for low-income residents of New York City, pursuing neighborhood-based mission of justice, empowerment, and community development. For over half a century, we have utilized an array of legal and advocacy strategiescommunity organizing, affirmative civil rights litigation, and eviction defense to defend the rights of individuals and families. Collaboration with the city, state, and federal officials to enforce housing laws and develop legislative solutions is also an integral part of our strategy. BUJNYC has three core programsPreserving Affordable Housing (PAH) Program, Consumer & Economic Advocacy (CEA) Program, and Community & Economic Development (CED) Programeach of which has unique initiatives and plays a vital community role to ensure basic needs are met and fundamental rights affirmed. BUJNYC seeks Staff Attorney for its Queens-based Preserving Affordable Housing program with at least 2 years landlord litigation experience to include non-payment, holdover, HP, 7A, and harassment proceedings in Housing Court as well as Supreme Court. The work will include frequent motion practice, discovery, depositions, communication with clients, negotiations with opposing counsel and advocacy with outside agencies on behalf of clients. To be successful in this role, you must have Admission to the bar of the State of New York. You should have a passion for social justice and helping and representing clients in low-income tenant groups, community organizations, and coalitions. As a valued team member, you will have a client-based focus and a commitment to diversity, equity, and inclusion. The most important competencies for the role are: • Experience working with clients in the nonprofit sector, low-income tenant groups, community organizations and/or coalitions;, • Demonstrated ability to interact effectively with client/tenants of different races, ethnicities, ages, and sexual orientations in a multicultural environment;, • An understanding of the Citys housing market and/or experience in housing law practice;, • Ability to work independently with strong motivation, to manage a high caseload, to meet deadlines, and to be flexible;, • Have excellent legal writing, litigation and advocacy skills;, • Computer proficiency sufficient to independently review and generate materials relevant to the position;, • Maintain up-to-date client information in BUJNYCs case management system to ensure accurate data collection and statistical tracking,, • Collaborate as needed with program managers and development team to write narrative reports for grant and contracts;, • Attend meetings, and perform administrative tasks related to the work, such as timekeeping and case notes;, • Demonstrated ability to publish articles effectively advocating on behalf of clients and BUJNYC;, • Language proficiency relevant to our clients, especially Spanish; and, • Willingness, desire, and ability to attend evening meetings. How to apply: If you are interested in this position, you must submit your resume and a cover letter telling us why your experiences would make you a good fit for this role. This is a hybrid in-office/remote position based in Jamaica, Queens, NY. Compensation & Benefits Annual salary $81,600 - $96,200 dependent on years of experience.Benefits highlights - 27 days vacation; employer paid health, dental and vision insurance; employer contribution to 401(k); and paid parental leave. BUILD UP JUSTICE NYC is a diverse team that is committed to recruiting, supporting, retaining, and promoting a talented staff with diverse backgrounds and experiences that share the organization's commitment to racial, economic and social justice. At BUJNYC, diversity encompasses a variety of characteristics, lifestyles, and perspectives, including race, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, education, disability, socio-economic status, and family status. We firmly believe that a diverse, equitable and inclusive environment is essential to both the quality of our client services and the personal satisfaction of our staff. We encourage applicants of diverse backgrounds to apply, including women, people of color, immigrants, people with disabilities, LGBTQ people, people from low-income backgrounds, and with lived experiences in the communities we serve.All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

Job Description Company Overview: About Public Health Solutions Health disparities among New Yorkers are large, persistent, and increasing. Public Health Solutions (PHS) exists to change that trajectory and support underserved New Yorkers and their families to achieve optimal health and build pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing direct services to underserved families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. To learn more about our work, please visit healthsolutions.org. Program Description: In partnership with Stanford University, Public Health Solutions has been awarded a 5-year research grant from the Patient Centered Outcomes Research Institute (PCORI) focused on advancing maternal health equity. The goal of the CHIME study (Comparing Health Interventions for Maternal Equity) is to compare three different approaches to overcoming barriers to maternal healthy weight and chronic disease prevention. The community-based arm of the study will provide culturally relevant nutrition and physical activity and Health Coach support for pregnant and postpartum patients to improve maternal healthy weight in pregnancy and postpartum to prevent adverse maternal infant health outcomes. Summary of Position: PHS is seeking a health coach to fulfill the following duties: • Provide health education and home visiting services to pregnant participants throughout pregnancy and through 12- months postpartum., • Facilitate curriculum-based group health education workshops and support enrolled participants in the CHIME study with maternal & child health resources in their community., • Responsible for working with participants on their nutrition, physical activity, and lifestyle goal setting, as well as a detailed social needs screening, assessment, and referral., • Meet with participants on a weekly basis (at their home, in the office, or in the community) and keep detailed notes on their progress and activities, providing in-person support, text-message resources, and referrals to community services., • Manage caseload of up to 30 participants at a time and meet all stated program goals., • Follow guidelines from the Health Coach Manual on proper and in-depth case note documentation and tracking participant enrollment and progress in the study., • Regularly collaborates with program manager, study primary investigators (PIs), research coordinators, other team members, and nutrition/physical activity consultants to troubleshoot adverse events that may arise or discuss participants. This is a grant-funded position ending 6/30/30. Salary: $52,000 Qualifications and Requirements: • Preferred: Bachelor’s degree in community/public health, social work, health coach, or related., • Experience: 1-2 years, • Live in the tristate area (NY, NJ, CT), be willing to take public transportation or drive to home visits., • Bilingual preferred, but not required, in Spanish or Haitian Creole., • Demonstrated commitment to, and interest in learning more about maternal child health, systems approach to health equity, reproductive justice, racial justice, and community services in NYC., • Has experience with facilitating workshops or presenting health information in an engaging way to diverse audiences., • Prior experience with community-based outreach, conducting screening and wraparound services, and community engagement strategies preferred., • Ability to communicate effectively both orally and in writing with an attention to detail and professionalism in all communications., • Demonstrated strong interpersonal skills and respectful interactions with community members looking for services., • Must be comfortable conducting home visits in diverse neighborhoods and settings throughout NYC (i.e., homes, public housing, shelters, community centers, etc.)., • Demonstrated experience performing administrative duties with speed and accuracy without immediate and constant supervision., • Must be highly organized and detail-oriented., • Collaborative spirit, seeking out how to be most helpful to the team., • Must interact well with staff and clients alike and have an outgoing personality. Benefits: • Hybrid Work Schedule. (i.e., 4 days in-person/community and 1 day work from home). This is subject to change based on program needs., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403 (b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing training and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you. PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. 9:00am to 5:00pm 35 Hours per week

Job DescriptionSalary: $98,300 - 113,200 Since 1968, Build Up Justice NYC (BUJNYC) has provided free legal services for low-income residents of New York City pursuing neighborhood-based mission of justice, empowerment, and community development. For over half a century, we have utilized an array of legal and advocacy strategiescommunity organizing, affirmative civil rights litigation, and eviction defense to defend the rights of individuals and families. Collaboration with the city, state, and federal officials to enforce housing laws and develop legislative solutions is also an integral part of our strategy. BUJNYC has three core programsPreserving Affordable Housing (PAH) Program, Consumer & Economic Advocacy (CEA) Program, and Community & Economic Development (CED) Programeach of which has unique initiatives and plays a vital community role to ensure basic needs are met and fundamental rights affirmed. BUJNYC seeks a Supervising Staff Attorney will be responsible managing a small team of staff attorneys to preserve habitable and affordable housing for low-income tenants who are living in Queens, New York and who are at risk of displacement.Handling their own reduced case load, they will represent tenants in city, state, and federal court proceedings, administrative hearings, and affirmative litigation meant to assist tenants in obtaining repairs and essential services and otherwise assert and secure their rights. They will also conduct workshop and outreach events to further expand tenant rights and empower communities experiencing the pressures of gentrification and development. To be successful in this role, you must have Admission to the bar of the State of New York; a minimum 3 years post-law school experience working in New York State civil, Federal, or other relevant public interest litigation; housing law preferable; and a minimum 3 years experience working with clients in the nonprofit sector, low-income communities, community organizations and/or coalitions You should have a passion for social justice and helping and representing clients in low-income tenant groups, community organizations, and coalitions. As a valued team member, you will have a client-based focus and a commitment to diversity, equity, and inclusion. The most important competencies for the role are: • Experience supervising attorneys and paralegals, a plus;, • Excellent interpersonal skills and demonstrated ability to effectively communicate with individuals from diverse backgrounds, local organizations and people in desperate crisis;, • Demonstrated ability to interact with clients of different races, ethnicities, ages, and sexual orientations in a multicultural environment and a commitment to diversity, equity and inclusion;, • Ability to read, analyze and interpret legal documents, technical procedures, rules or regulations, statues and caselaw;, • Ability to write clearly and informatively with minimal error legal memorandum, briefs, motions, contracts, correspondence, and other legal documentation and ability to vary writing style to meet specific needs;, • Excellent advocacy skills in English, bi-lingual Spanish preferred;, • Ability to work independently with strong motivation to manage a moderate case load, track case data, meet deadlines, and to be flexible;, • Computer proficiency sufficient to independently review and generate legal briefs/writings;, • Ability to maintain up-to-date client information in an internal case management system to ensure accurate data collection and statistical tracking;, • Collaborate with program director and development team to write narrative reports for grant and contracts;, • Attend meetings and perform administrative tasks related to the work, such as timekeeping and case notes;, • Basic knowledge of New York City and State housing laws and rules; and, • Thorough commitment to Build Up Justice NYCs mission How to apply: If you are interested in this position, you must submit your resume and a cover letter telling us why your experiences would make you a good fit for this role. This is a hybrid in-office/remote position based in Jamaica, Queens, NY. Compensation & Benefits Annual salary of $98,300 - 113,200 dependent on years of experience. Benefits highlights - 27 days vacation; employer paid health, dental and vision insurance; employer contribution to 401(k); and paid parental leave. BUILD UP JUSTICE NYC is a diverse team that is committed to recruiting, supporting, retaining, and promoting a talented staff with diverse backgrounds and experiences that share the organization's commitment to racial, economic and social justice. At BUJNYC, diversity encompasses a variety of characteristics, lifestyles, and perspectives, including race, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, education, disability, socio-economic status, and family status. We firmly believe that a diverse, equitable and inclusive environment is essential to both the quality of our client services and the personal satisfaction of our staff. We encourage applicants of diverse backgrounds to apply, including women, people of color, immigrants, people with disabilities, LGBTQ people, people from low-income backgrounds, and with lived experiences in the communities we serve.All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

Job Description School Paraprofessional - 2025/2026 School Year Job Description: Horizon Staffing Solutions is currently searching for school paraprofessionals to work in Nassau County, NY school districts. Paraprofessionals provide one to one support services to students under the general supervision of a certified teacher. We have both part time and full-time positions available. Horizon Staffing Solutions wants dedicated and hardworking individuals to service children within Nassau County, Long Island. 2025/2026 School Year • 1:1 assignments for in school and/or transportation to and from school, • Paraprofessional - school health aide, • Part time and Full-time positions available, • School setting, • School hours – varies, • Bi-lingual Spanish preferred Responsibilities The role of the school-based paraprofessional is to assist with the daily care of one student with emotional, cognitive, physical handicaps, autism or other special needs. Their responsibilities may include, but are not limited to, the following tasks: • Reinforcing behavior through the use of positive behavior support, • Teaching daily living skills such as independent feeding, dressing, toileting, • Guiding and assisting student in small group instruction settings with class routines and in transitioning from one activity to the next, • Teaching student, under direction of teacher in the following areas: recreation, motor, vocational, socialization and communication, • Collecting data documenting student behavior for instructional purposes, • Providing language assistance for bilingual students School Paraprofessional Job Requirements: • Previous experience in childcare, • High School Diploma or Equivalency, • Good organizational skills, • Good writing skillsCompany DescriptionHorizon Staffing Solutions is a premier staffing agency dedicated to connecting talented individuals with exceptional job opportunities. With a commitment to excellence, we provide a wide range of staffing solutions across various industries. Our team is driven by a passion for matching the right candidates with the right positions, helping both job seekers and employers achieve their goals. We pride ourselves on our professionalism, integrity, and personalized approach to staffing. Whether you're seeking temporary, contract, or permanent employment, Horizon Staffing Solutions is here to support you every step of the way.Horizon Staffing Solutions is a premier staffing agency dedicated to connecting talented individuals with exceptional job opportunities. With a commitment to excellence, we provide a wide range of staffing solutions across various industries. Our team is driven by a passion for matching the right candidates with the right positions, helping both job seekers and employers achieve their goals. We pride ourselves on our professionalism, integrity, and personalized approach to staffing. Whether you're seeking temporary, contract, or permanent employment, Horizon Staffing Solutions is here to support you every step of the way.

Job Description Job Summary: The community habilitation specialist will work directly with individuals in program activities, both in their homes and in the community. Assist individuals (service recipients) in skills development by implementing individual specific and general programs. The Community Habilitation Specialist will have the ability to interact with individuals and staff professionally and ethically, understand and implement service plans, and Staff Action Plans as written, and to complete all required documentation clearly, legibly in a timely manner. RESPONSBILITIES INCLUDE BUT ARE NOT LIMITED TO • Participate in the life of the individual in their home to foster a person-centered atmosphere conducive to the growth of the individual and towards their maximum independence in all areas of daily living. Commit to person-centered supports and honor the personality, preferences, culture, and strengths of the individuals. Promote and protect the health, safety and emotional well-being of the individuals, • Assist in planning and implementation of the program., • Maintain daily Community-Habilitation bi-weekly progress reports, datasheets, timesheets and other required documentation. Community Habilitation Specialist will document each training session in the appropriate databases and report the progress and barriers with each client., • Attend and participate in staff mandatory and In-service training and meetings as required. It is essential that Community Habilitation Specialist know and protect individual’s rights., • Maintain contact with Program Supervisors and individuals and family about changes in schedules, lateness, absences and other issues that will affect working with the individual., • Communicate relevant information to Program Supervisors verbally and in writing, i.e., daily notes, incident reports, etc., • Complete documentation electronically as required. Follow up with electronic visit verification (EVV) on assigned dates., • Follow all specified policies and procedures, for managing behaviors, emergencies and reporting incidents., • Accompany and advocate for the individual when in the community. Community Habilitation Specialist will travel to borough assigned., • Act as a role model for consumers by appropriate behavior and offering assistance as indicated in Individual Service Plans., • Provide personal care consistent with participant’s skill level and as outlined in the habilitation plan (including; bathing, toileting, dressing, laundry, travel safety, etc.), • Support the mission and vision of the organization., • Performs other related duties as requested by supervisor or the organization as a whole. QUALIFICATIONS • High School Diploma or GED., • MUST BE ABLE TO SPEAK SPANISH, • Some prior experience on a personal level with developmentally disabled people, • Must have a personal computer device, such as smartphone, or tablet, and be able to perform required documentation on the personal device using company’s software., • Unrestricted NYS Driver's License (Preferred) and proof of car insurance needed if client’s goals require the use of a vehicle., • CPR Certification (Preferred).Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description We are seeking an experienced ophthalmic tech with outstanding abilities for a busy eye surgeon in Bayside, Queens. EXCELLENT COMPENSATION PACKAGE! FLEXIBLE HOURS! OUTSTANDING SALARY! Ø Please respond to this email by describing yourself and your experience. Also give your hours and days of availability. Ø State if you are interested in part time or full-time work. Responsibilities include: · Ophthalmic tech work including visual field testing, OCT, OPTOMAP, patient history and screening, auto-refraction, entering exam data into computer, etc. If needed we will train you for these activities. · Patient coordination for efficient patient flow in the office · Back up coverage for our front desk including greeting patients, scheduling appointments, answering phones, collecting fees, validating insurance coverage, etc. · General office duties -- correspondence, public relations, etc. Necessary requirements (READ CAREFULLY): -Previous experience in ophthalmology or optometry is required -Outgoing, well-spoken, organized, detail-oriented, punctual and self-motivated -Warm, friendly individual who enjoys personal interaction -Strong computer skills and ability to learn new software quickly -Strong people skills -- good customer service -Excellent math, writing and typing skills -Ability to speak fluent Spanish is a strong plus but not required. PLEASE DO NOT RESPOND TO THIS POST IF YOU HAVE NO PREVIOUS OPHTHALMOLOGY OR OPTOMETRY EXPERIENCE.

Job DescriptionSalary: $90,000-$100,000 Program Director Summary: The Program Director is responsible for the overall management and direction of a comprehensive program of social services for a single mens, womens or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem-solving and the alignment of strategies. Responsibilities: The Program Director is responsible for, but not limited to: Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists Coordinate all case management services, including assessments and development and implementation of service plans Ensures that staff appropriately identifies the needs of the clients, provides appropriate referrals and ensure case managers follow up with resources Ensure assessments, service plans, and interactions with the clients are appropriately documented. Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs Ensure all reports are submitted accurately and in a timely manner Responsible for ensuring monthly housing targets are met Monitor demographic reports to ensure consistency with ILP compliance Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals Organize onsite and offsite training opportunities for professional development of staff Facilitate weekly meetings with social service staff to address client issues and progress Ensure adherence to all requisite regulations and DHS policies and procedures Act as a liaison with other department directors Provide crisis intervention and stabilization as needed **This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Professional & Personal Qualifications: Masters degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Bachelors degree in Human Service, or related field with 4+ years of direct social service experience Associates degree with 6 plus years of direct social service experience Ability to work some evenings and occasional weekends as needed Excellent and demonstrated writing ability Fluent in English and Spanish a plus Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred Advanced knowledge of MS Word, Excel and database management skills. Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment

Job DescriptionDescription:Supervising Senior Attorney, Public Benefits HEMPSTEAD, LONG ISLAND Employment Status: Full-Time FLSA Status: Exempt Practice Group/Team: Public Benefits Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Supervising Senior Attorney for our Public Benefits practice group. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We succeed through direct legal representation, high-impact litigation, and legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates to ensure fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced severe oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island offer staff an exciting, dynamic, inclusive working environment with a solid commitment to work/life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Supervising Senior Attorney for our Public Benefits practice group. This position will play a leadership role in ongoing impact litigation that improves the lives of low-income New Yorkers. The focus of this attorney will be on improving access to benefits with a particular emphasis on the rights of the homeless and persons with disabilities. The Supervising Senior Attorney would be responsible for the above responsibilities and supervising a practice group member. Salary The referenced pay range/scale represents the estimated minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by considering factors, including but not limited to education, experience, qualifications, individual expertise, market data, and internal equity considerations. Supervising Senior Attorney, 7-8 years of experience, $110,700-$117,000 (Downstate NY – includes a $6,000 geographic differential) Benefits We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package, including: · 35-hour full-time work week. · Comprehensive health insurance plan. · 403(b) eligibility - immediately eligible to begin contributing from your paycheck. · Immediate vesting upon hire - ALL contributions (both employee and employer). o 1% employer match is eligible after 12 months of employment. o 3% non-elective annual contribution made by employer after 12 months of employment. · Generous vacation, sick, personal, and holiday time o 14 Paid Holidays o Vacation: 10.5 hours/month; Sick: 7 hours/month; Personal: 35 hours/year · Loan Repayment Assistance Program for qualifying employees. · Bilingual salary enhancement for qualifying employees. · Generous Bereavement Leave. · Employee Wellness Activities. · Voluntary Supplemental Disability. · Dental Insurance (employee paid). · Vision Insurance (employee paid). · $150K Group Term Life Insurance. · NYS Short-Term Disability. · FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities • Travel to and work in the Hempstead, Long Island office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. • Lead or serve in a leadership role as part of a litigation team in impact litigation and class actions in both state and federal court, incorporating the Americans with Disabilities Act, the Civil Rights Act, and the Fair Labor Standards Act, where appropriate., • Represent clients at all stages of litigation, including providing advice and counsel and direct representation in federal court, state court, and administrative proceedings., • Conduct significant legal research and writing, including drafting complex briefs for impact litigation and appellate work., • Supervise practice group members, whether attorney or paralegal, including one whose job includes representing clients at administrative fair hearings before the Office ot Temporary and Disability Assistance., • Engage in policy, administrative, and legislative advocacy, including advocacy with state and local social services agencies., • Participate in coalitions, including serving in leadership roles where appropriate., • Provide technical assistance and training to our legal services and community partners through participation in and presentation at continuing legal education events, and assisting with the development of resources., • Maintain a well-developed knowledge of public benefits law, including cash assistance, SNAP, HEAP, and childcare assistance programs., • Monitor and respond to questions posed in the public benefits listserv., • Advocate for changes in law and policy through report-writing and testimony as needed., • Frequent traveling is required., • Must demonstrate a high level of comfort and commitment to working with people from marginalized communities., • Work closely with your assigned supervisor and participate in regular supervision meetings, including work plan development and grant deliverable management., • Develop and maintain competency in working with databases, Microsoft 365 applications, and other legal technology., • Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization., • Other duties as assigned by your supervisor and/or to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) • Juris Doctorate Degree from an accredited US law school or international equivalent., • Admission to the New York State Bar and in good standing as a member of the NYS bar., • Minimum of 7 to 8 years of litigation experience in state and federal court, ideally related to public benefit access., • Supervisory experience is required., • Must have a well-developed knowledge of public benefits law, including cash assistance, SNAP, HEAP, and childcare assistance programs., • Excellent legal research and writing skills with experience in drafting complex briefs, pleadings, and motions., • Excellent written and verbal communication skills., • Ability and willingness to mentor, supervise, and train legal staff in all Empire Justice Offices through video conferencing/communication and travel when necessary., • Strong leadership skills., • Access to reliable transportation., • Experience in and commitment to working with marginalized communities., • The ability to provide legal advice to clients who do not speak English via an interpreter., • Demonstrated proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly, including but not limited to file management applications, calendar applications, and virtual meeting applications., • Must demonstrate strong analytical skills., • Ability to shift priorities while working in a fast-paced environment with multiple competing objectives., • Effective decision-making skills that balance overall organizational and leadership objectives with employee needs., • Effective interpersonal skills and the ability to cultivate partnerships., • Experience in working with diverse clientele, including those who have experienced poverty., • Commitment to improving the lives and circumstances of those who have experienced poverty and discrimination. Preferred Qualifications • Bilingual (English/Spanish) communication skills. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page at . Please submit a complete application, including a resume, cover letter, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at . Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Job DescriptionSalary: $70k-85K DOE Director of Social Services Summary: The Director of Social Services is responsible for the overall management and direction of a comprehensive program of social services for a single mens, womens or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem-solving and the alignment of strategies. Responsibilities: The Director of Social Services is responsible for, but not limited to: Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists Coordinate all case management services, including assessments and development and implementation of service plans Ensures that staff appropriately identifies the needs of the clients, provides appropriate referrals and ensure case managers follow up with resources Ensure assessments, service plans, and interactions with the clients are appropriately documented. Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs Ensure all reports are submitted accurately and in a timely manner Responsible for ensuring monthly housing targets are met Monitor demographic reports to ensure consistency with ILP compliance Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals Organize onsite and offsite training opportunities for professional development of staff Facilitate weekly meetings with social service staff to address client issues and progress Ensure adherence to all requisite regulations and DHS policies and procedures Act as a liaison with other department directors Provide crisis intervention and stabilization as needed **This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Professional & Personal Qualifications: Masters degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Bachelors degree in Human Service, or related field with 4+ years of direct social service experience Associates degree with 6 plus years of direct social service experience Ability to work some evenings and occasional weekends as needed Excellent and demonstrated writing ability Fluent in English and Spanish a plus Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred Advanced knowledge of MS Word, Excel and database management skills. Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment

Job Description JOB DESCRIPTION JOB TITLE: DIRECTOR OF SOCIAL SERVICES FLSA: EXEMPT DIVISION: SERVICES REPORTS TO: SHELTER DIRECTOR LOCATION: QUEENS, NY SALARY: $70,000.00 - $75,000.00 SUMMARY: The Director of Social Services will supervise the team(s) engaged in providing intensive case management assistance to a homeless shelter in an effort to meet public assistance and subsidized housing eligibility requirements and effectively transition families/adult from temporary shelter to permanent housing. He/she will oversee the day-to-day operation of social services department. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Proof of COVID-19 vaccine required. DUTIES & RESPONSIBILITIES: • Provide ongoing supervision of all case management situations, • Liaison between DHS intake centers and other DHS management, • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals., • Ensures assessments, service plans and interactions with the clients are appropriately documented., • Ensures that clients are appropriately screened, evaluated and processed for all potential entitlements., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of clinical service staff., • Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence, based practices., • Responsible for building collaboration with community service providers., • Ensures that client information submitted to HRA and DHS for processing are accurate and complete, • Maintains all required documentation/reports and submits all in a timely manner., • Provides crisis intervention and stabilization as needed., • Monitor cases to ensure that client services are provided in a timely manner., • Conduct case review audits and provide corrective action plans when necessary, • Train case workers staff to identify and develop strategies on how to approach services resistant clients, • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Must have MSW or other appropriate Human Services degree with 3 years of relevant experience and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervise Community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel and database management skills. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: DIRECTOR OF SOCIAL SERVICES FLSA: EXEMPT DIVISION: SERVICES REPORTS TO: SHELTER DIRECTOR LOCATION: BRIARWOOD (QUEENS) SALARY: $60,000 - $80,000 PER YEAR SUMMARY: The Social Services Director will supervise the team(s) engaged in providing intensive case management assistance to men in a 200+ bed men’s homeless shelter in an effort to meet public assistance and subsidized housing eligibility requirements and effectively transition families/adult from temporary shelter to permanent housing. He/she will oversee the day to day operation of social services department. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Provide ongoing supervision of all case management situations, • Liaison between DHS intake centers and other DHS management, • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals., • Ensures assessments, service plans and interactions with the clients are appropriately documented., • Ensures that clients are appropriately screened, evaluated and processed for all potential entitlements., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of clinical service staff., • Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence based practices., • Responsible for building collaboration with community service providers., • Ensures that client information submitted to HRA and DHS for processing are accurate and complete, • Maintains all required documentation/reports and submits all in a timely manner., • Provides crisis intervention and stabilization as needed., • Monitor cases to ensure that client services are provided in a timely manner., • Conduct case review audits and provide corrective action plans when necessary, • Train case workers staff to identify and develop strategies on how to approach services resistant clients, • Identifies program needs and makes recommendations. Must have MSW or other appropriate Human Services degree with 3 years of relevant experience and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel and database management skills. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR Zy21jjdYoI

Job Description Position Summary: The Field Supervisor is responsible for maintaining accurate records, conducting monthly individual visits, and following up on recommendations. The Supervisor will design and implement program components that uphold high expectations, promote social and personal growth, and cultivate a caring and engaging community. Essential Responsibilities (including but not limited to): • Conduct assessments to determine individuals’ goals., • Supervise Community Habilitation (Com-Hab) staff and address sensitive issues as they arise., • Communicate with parents/guardians regarding individuals’ progress., • Track daily attendance., • Maintain regular communication with families, Com-Hab staff, and the Director., • Immediately notify the Director of any operational issues., • Schedule individual visits one week in advance and post them in the weekly schedule., • Obtain annual questionnaire surveys from individuals’ families., • Compile program data to support individual progress and billing requirements (daily/weekly notes)., • Conduct monthly home visits to ensure staff performance aligns with established goals., • Perform incident investigations (reportable and non-reportable)., • Complete monthly Community Habilitation documentation., • Obtain required documentation from MSCs (psychological, medical, PPD, psycho-social, LoC, DDP, ISP, etc.)., • Support COVID documentation, Telehealth coverage, and EVV implementation., • Train new and existing employees on writing goal sheets., • Participate in scheduled meetings as assigned by the Director., • Perform other related duties as assigned by the Director. Qualifications: • Bachelor’s degree in a Human Services–related field required., • Must be able to communicate in Spanish, • Valid, unrestricted New York State Driver’s License required., • Minimum of one (1) year experience working with individuals with developmental disabilities required., • Demonstrated leadership experience, including staff supervision and program management., • Experience documenting individual progress., • Strong community inclusion skills., • Excellent verbal and written communication skills., • Must be fully vaccinated.Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description Position Title: Bilingual Call Center Representative Department: Dispatch Location: Corporate Headquarters Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM Job Summary: We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. -Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service -Representatives or utilized technology systems via phone and email communication modes. -Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner -Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance -Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed -Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction -Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken -Identifies escalating priority issues and reports situations to leadership as soon as possible -Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command -Follows up on complicated customer calls where required -Completes call notes and call reports as necessary; updates as needed -Obtains and evaluates all relevant data to handle complaints and inquiries -Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers -Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments -Responsible for completing all necessary training including de-escalation and customer service technique -Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus

Job Description Make a Difference, One Student at a Time Are you passionate about education and driven to empower young minds? Do you crave a flexible schedule that allows you to give back while pursuing your own goals? Are you bilingual and eager to use your language skills to make a real impact? Join our mission-driven team and become a Bilingual Education Champion! Here's Why You'll Love This Role: About the Job: Bilingual Spanish-speaking tutors will provide ELA support for grades 6th - 8th. The program will run Tuesdays, Wednesdays and Thursdays from 9:20 am to 2:20 pm. • Competitive Pay: You will receive the following rates based on your assignment:, • In-Person Programs: $25- $27/hr, • Plus: The opportunity to earn a program completion bonus of up to 10% of your total program earnings., • Meaningful Impact: Help close the opportunity gap and support urban students in reaching their full potential by providing academic assistance in both English and a second language., • Flexible Schedule: Work 10-35 hours per week, perfect for balancing studies, caregiving, or other commitments., • Professional Growth: Sharpen your teaching skills, build your resume, and advance your career with ongoing training and real classroom experience. As a Bilingual Education Champion, you'll provide one-on-one and small group tutoring in core subjects like Math, Reading, Writing, Science, Social Studies, and Regents exam prep. You’ll collaborate with teachers and school leaders to develop engaging, personalized learning strategies that help students thrive—while bridging language gaps to ensure every student has the support they need. Qualities We Seek: • Passion for Learning: Committed to supporting academic and personal success, especially for underserved and bilingual students., • Bilingual Proficiency: Fluent in both English and a second language, with the ability to provide academic support in both languages., • Strong Academics: Degree-seeking student or graduate with a minimum 3.0 GPA in Education or a relevant field., • Committed and Flexible: Available to work 10-35 hours per week at an assigned school (or virtual program) and participate in monthly training. We believe every child deserves an equal chance to succeed. By becoming a Bilingual Education Champion, you'll join a supportive network of educators working to create a more inclusive and equitable educational system. Your dedication will directly impact the lives of urban students and empower them to reach their full potential—in any language. Ready to Join the Movement? Apply Today! Make a difference in the lives of deserving students while achieving your own goals. We value excellence, an entrepreneurial spirit, and social impact. Apply now to become a Bilingual Education Champion and help us transform urban education—one student at a time. Powered by JazzHR kRkNyLF3hh

Job Description Director of Social Services for Homeless Shelter Summary: The Director of Social Services is responsible for the overall management and direction of a comprehensive program of social services for a single men’s, women’s or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Responsibilities: The Director of Social Services is responsible for, but not limited to: • Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists, • Coordinate all case management services, including assessments and development and implementation of service plans, • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensure case managers follow up with resources, • Ensure assessments, service plans and interactions with the clients are appropriately documented., • Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers, • Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs, • Ensure all reports are submitted accurately and in a timely manner, • Responsible for ensuring monthly housing targets are met, • Monitor demographic reports to ensure consistency with ILP compliance, • Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals, • Organize onsite and offsite training opportunities for professional development of staff, • Facilitate weekly meetings with social service staff to address client issues and progress, • Ensure adherence to all requisite regulations and DHS policies and procedures, • Act as a liaison with other department directors, • Provide crisis intervention and stabilization as needed Professional & Personal Qualifications: • Master’s degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Bachelor’s degree in Human Service, or related field with 4+ years of direct social service experience, • Associate’s degree with 6 plus years of direct social service experience, • Ability to work some evenings and occasional weekends as needed, • Excellent and demonstrated writing ability, • Fluent in English and Spanish a plus, • Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred, • Advanced knowledge of MS Word, Excel and database management skills., • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Ability to deal calmly in crisis situations, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

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