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  • Director of Marketing & Communications
    Director of Marketing & Communications
    16 days ago
    $70000–$80000 yearly
    Full-time
    Concourse, The Bronx

    ABOUT BXEDC The Bronx Economic Development Corporation is a nonprofit organization dedicated to advancing economic growth, tourism, and opportunity across the Bronx. Through small business support, access to capital, commercial corridor development, tourism promotion, and strategic partnerships, BXEDC works to strengthen the borough’s economy and promote the Bronx as a destination for business, culture, tourism, and investment. POSITION OVERVIEW The Director of Marketing & Communications will lead BXEDC's marketing, communications, digital content, and public-facing storytelling. This role will promote BXEDC's programs, events, small business services, tourism initiatives, and economic development work across digital, print, press, website, and event platforms. The Director will support key BXEDC initiatives, including Bronx Week, Tour de Bronx, the Bronx Walk of Fame, the Bronx Walk of Fame app and signage initiative, BX-Factor Small Business Challenge, small business workshops, loan programs, technical assistance efforts, tourism campaigns, commercial corridor initiatives, ribbon cuttings, press conferences, and partner events. KEY RESPONSIBILITIES · Develop and implement marketing and communications strategies that support BXEDC's mission, programs, events, and organizational priorities. · Manage BXEDC's brand identity, messaging, tone, and visual consistency across digital, print, press, website, and event materials. · Create, edit, and coordinate marketing materials, including flyers, newsletters, social media graphics, event invitations, program summaries, press materials, presentations, and other collateral. · Manage BXEDC's social media channels, website content, email newsletter, content calendar, and digital performance tracking. · Create written, photo, video, and graphic content highlighting Bronx businesses, entrepreneurs, neighborhoods, cultural assets, commercial corridors, and BXEDC initiatives. · Lead marketing and promotional efforts for Bronx Week, Tour de Bronx, the Bronx Walk of Fame, BX-Factor, business workshops, summits, tourism campaigns, and partner events. · Interact and engage with elected officials, government agencies, community partners, and other external stakeholders to support BXEDC events, communications, public-facing initiatives, and partnership opportunities. · Attend events as needed to capture content, coordinate social media coverage, support photographers and videographers, and ensure consistent public messaging. · Develop small business spotlights, neighborhood features, tourism content, entrepreneur stories, and program impact stories. · Support press releases, media advisories, talking points, event scripts, public statements, sponsor recognition, funder visibility, and post-event recaps. · Coordinate with external vendors and consultants, including graphic designers, web developers, photographers, videographers, printers, and public relations support. · Maintain organized marketing files, templates, digital assets, photo archives, brand materials, and content folders. · Assist with special projects and organizational priorities as assigned. QUALIFICATIONS AND SKILLS · Bachelor's degree in marketing, communications, public relations, journalism, public administration, nonprofit management, business, urban studies, or a related field required. · Five or more years of relevant experience in marketing, communications, public relations, nonprofit management, economic development, government, tourism, community engagement, or related work. · Strong writing, editing, proofreading, storytelling, and public-facing communications skills. · Experience managing social media, newsletters, websites, content calendars, campaigns, event marketing, press support, and stakeholder engagement. · Ability to translate programs, events, funding opportunities, and economic development initiatives into clear and compelling public messaging. · Strong understanding of Bronx communities, small businesses, tourism, neighborhood development, public-sector partnerships, or nonprofit economic development preferred. · Proficiency with Microsoft Office, Google Workspace, Canva, and common social media platforms required; experience with Adobe Creative Suite, Constant Contact, Mailchimp, WordPress, Wix, Squarespace, Meta Business Suite, Google Analytics, or similar platforms preferred. · Familiarity with photography, videography, short-form video, graphic design, and content production strongly preferred. · Highly organized, detail-oriented, creative, and able to manage multiple projects and deadlines in a fast-paced environment. · Availability for occasional early morning, evening, and weekend events required; bilingual English/Spanish skills preferred. COMPENSATION The salary range for this position is $70,000 - $80,000, commensurate with experience. BXEDC offers a competitive benefits package consistent with organizational policy.

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  • Resident Relations Specialist
    Resident Relations Specialist
    18 days ago
    $45000–$50000 yearly
    Full-time
    Manhattan, New York

    Status: Non-Exempt Position: Full-time Location: In-person, Lower East Side/East Village, Manhattan Cooper Square Mutual Housing Association Management (“CSMHAM”) is a non-profit, low-income housing organization on the Lower East Side of Manhattan. We serve as the property manager to Cooper Square Mutual Housing II HDFC (“MHA II”), a residential cooperative made up of 21 buildings. Our primary mission is to manage and preserve the MHA II co-op so that it is permanently affordable for multiple generations of low-income residents. Our style of property management centers on resident engagement and community preservation. A key element to our unique and successful model is that residents who live in our housing also sit on our board of directors. Resident Relations Specialists are the primary point of contact between residents and their property management organization. The Resident Relations Specialist (RRS) works with residents and staff to identify and resolve a wide variety of issues including: · building and apt. maintenance issues, · building and apt. repair issues, · resident-involved issues that can impact the household or building, (clutter, unsanitary conditions, criminal activity, etc.) · non-payment issues, · conflicts between residents. The RRS conducts regular building meetings to get feedback from residents and share information. The RRS also conducts regular apartment and building-wide inspections to assess housing conditions and other issue that need to be addressed. This is a property management position that also involves activities typically associated with resident advocacy, social work and tenant organizing. The Resident Relations Specialists work closely with, and reports directly to, the Director Operations. This is an in-person, public facing position. Specific Responsibilities · Communicate with residents and address resident concerns. · Work with staff and residents to identify and correct housing conditions through an internal work order system. Address and track housing code violations as needed. · Work with staff and residents to address rent arrears issues. · Send late notices and house rules violation letters as needed. · Inspect apartments and buildings to identify conditions that impact residents’ quality of life. · Conduct resident wellness visits as needed. · Advertise, facilitate and attend resident building meetings. · Attend and participate in other community meetings and staff meetings. · Maintain orderly and accurate resident records and files. Create and track “change orders” and enter other relevant information into the organizational database. · Perform other duties as needed. QUALIFICATIONS · Minimum of one-year experience with property management, tenant advocacy or equivalent position. · Excellent follow-up and problem solving skills. · Excellent people skills: ability to work with and communicate well with all types of residents and all levels of staff. · Effective communication skills, including basic writing skills (ability to write letters, fill out forms, compose emails, create notices, etc.) and public speaking skills. · Basic understanding of NYC housing rules (including Housing Maintenance Code) and of tenant/co-op shareholder rights. · Ability to maintain confidentiality regarding resident personal information and organizational information is essential. · Ability to stay organized and maintain records and files. · Ability to manage multiple tasks and shift priorities according to urgency. · Ability to work with partner organizations to connect eligible residents to social service programs, benefits and other community resources. · Proficiency in basic Microsoft Office programs. · Experience using a workplace/client-based database. Experience using a housing management software such as Rent Manager or YARDI is a plus. · Ability to work independently and as part of a team; willingness to contribute ideas and take direction and receive constructive criticism. · Willingness to work evenings as needed. · Willingness to help with organizational events or projects as needed. · Respect for community residents and co-workers. · Commitment to CSMHAM mission. · Commitment to equal treatment of all community members regardless of age, race, ethnicity, religion, national origin, language, citizenship status, family composition, ability, health status, gender, gender identity, sexuality, income, source of income, occupation, employment status, education, appearance, lifestyle, involvement with criminal justice system, drug use, political affiliation, etc. · Experience working in diverse, multi-lingual, low- and moderate-income communities. · Fluency in either Spanish, Cantonese or Mandarin is a plus. (but not required) · Experience working with the following specific populations is a plus: seniors, individuals with mental health challenges, individuals in recovery or dealing with drug or alcohol addiction, formerly homeless, survivors of domestic abuse, formerly incarcerated. · Experience working for a non-profit organization is a plus. · A sense of humor is a plus. COMPENSATION Salary range is $45,000--$50,000, commensurate with experience. Cooper Square Mutual Housing Association Management offers a comprehensive benefits package including employer-funded health and dental insurance benefits (following a 90-day waiting period), voluntary flexible spending plan, Simple IRA retirement plan, and paid leave time. *Cooper Square Mutual Housing Association Management* *is an equal opportunity employer (EEO).* *###*

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  • Front Office Receptionist and Legal Assistant
    Front Office Receptionist and Legal Assistant
    25 days ago
    $17–$20 hourly
    Full-time
    Hempstead

    Located in the Nassau and Suffolk County area, the Law Office of Martha L. Arce specializes in Immigration, Matrimonial and Family Law, Traffic, DWI, Personal Injury, and Real Estate services. With a commitment to providing expert legal assistance, the firm caters to a wide range of clients requiring personal and professional legal representation. Our team is dedicated to achieving favorable outcomes while maintaining compassionate and attentive client service. Role Description This is a full-time Monday through Friday (9:30 AM - 5PM) on-site role for a dual role as a Front Office Receptionist and Legal Assistant located in Hempstead, NY. The individual will play a pivotal role in ensuring a welcoming and professional environment, as well as supporting team efficiency. Responsibilities Greeting clients Answering and directing calls Scheduling appointments Maintaining an organized workspace Emailing and writing letters to clients, court officials and attorneys Research country conditions to contribute to evidence packages Assist with the submission of official immigration forms and applications Translating documents into Spanish or English Process financial transactions Perform ad hoc duties as requested by attorneys Qualifications Must be fluent in the English and Spanish Language, including reading and writing Strong proficiency in Receptionist Duties, including managing the front office and scheduling appointments Excellent Customer Service and Phone Etiquette skills Effective Communication abilities to interact with clients, staff, and legal professionals Detail-oriented, with organizational and multitasking skills Proficiency in office software and tools is an advantage Previous experience in a legal office setting is preferred Ability to maintain professionalism and discretion in a client-facing role. Compensation: $17-$20 an hour, depending on experience/ qualifications.

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