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Job Description:\n\n About the Role The Medical Support Professional (MSP) provides the care and support necessary to enable individuals to lead fulfilling, meaningful, and purposeful lives with special attention to medical needs. MSPs deliver person-centered support based on each individual’s unique needs, preferences, and choices. They carry out a broad range of tasks focused on ensuring individual well-being, promoting independence, and encouraging participation in community life. MSPs play a vital role in ensuring personal needs are met, promoting health and safety, and contributing to a supportive program environment. MSPs are key members of each individual’s support team and are expected to adhere to the organization’s Code of Ethics. Provide oversight and support to the residents for all medical and clinical needs.Maintain NYS certification to administer medication, including insulin.Schedule, accompany, and support individuals during all medical appointments.Complete weekly inventory of medications and first aid supplies; order as needed.Document and communicate all medical follow-up actions.Maintain current knowledge of all medical conditions and medications for individuals supported.Report any changes in medical status to the nurse and implement recommended follow-up.Administer first aid and maintain certification.Ensure access to appropriate medical treatment, including emergency care.Follow all policies and procedures related to medical care and medication management.Participate in all required medical and clinical training.Complete all required medical and clinical tracking.Conduct monthly medical audits and update health documentation in Foothold.Support management and nursing with medical training delivery.Attend and actively participate in staff meetings and significant planning meetings.Share relevant updates and provide input on individuals supported.Follow all behavior support plans.Maintain detailed knowledge of behavioral and safety support needs.Model positive, appropriate behavior.Complete appointment visit forms, medication records, and manage pharmacy pickups.Communicate professionally with individuals, families, coworkers, supervisors, and community partners DISTINGUISHING CHARACTERISTICS Medical Support Professionals work under the supervision of a Manager/Assistant Manager. MSPs provide an array of supports to individuals with Intellectual/Developmental Disabilities (I/DD), individuals who have dual diagnosis, and/ or individuals on the autism spectrum. Supports provided may be offered in a residential, day, home, or other setting. MSPs assist and support individuals to identify and achieve their Personal Outcome Measures TM (POMs). MSPs motivate individuals to develop their vocational, nutritional, social, and personal skills to achieve the highest possible level of independence. All supports are offered in positive settings, that are the least restrictive possible. DEMONSTRATIVE DUTIES Medical Support Professionals provide observations, evaluations, and reports to other team members to ensure and/or record an individual’s progress toward their personal goals, in accordance with their individual support plans. In doing this, they guide, assist, and teach individuals to advance their skills to foster an independence based on their needs, preferences, and desires. All staff are expected to be alert and focused on the person supported needs along with being free from personal distractions (for example: personal phone calls, texting on cell phones, wearing headphones, etc.) COMMUNICATION As a member of the program planning team, Medical Support Professionals communicate with other DSPs, supervisors and/or clinical staff, Individuals, families, employers, community members and others for the purpose of sharing information and obtaining direction. MSP’s have a significant role in terms of communication and ensuring important information is exchanged. Communication is expected to be professional, whether in writing or verbally, and must always adhere to the organization’s confidentiality policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: INDIVIDUAL DEVELOPMENT AND PERSONAL INTEREST • Supports all individuals’ developmental needs, desires, preferences, and choices in areas such as: POM’s, positive behavioral support, communication, nutritional well-being, medical care and socialization • Encourages positive interactions with staff, neighbors and encourages community integration through an array of activities based on the individual’s choices and preferences. • Supports individuals in work sites, cultural activities, religious and social events, and day programs opportunities. • Supports and advocates at visits to healthcare practitioners; aids in developing awareness and use of community resources and in interacting with others; provides support for maximum community integration. • Supports and provides opportunities to individuals in developing/maintaining positive interpersonal relationships with their peers, their families, people in the community, and provides opportunities to build new friendships to expand the person’s circle of support. • Assists, as needed, in explaining feelings, resolving conflicts, teaching/reinforcing acceptable means of dissipating frustration, and anger. • Advocates for holistic care for individuals, including requests for clinical services. • Advocates and accompanies individuals to scheduled appointments, communicating pertinent follow up information. • Provides support in activities surrounding personal care including toileting, bathing and eating. • Teaches and reinforces use of a variety of communication methods or use of augmented devices. Provides a positive environment conducive to learning new skills; makes suggestions for further training. • Transports/arranges for transport of individuals as needed. • Assists Individuals in development in or enhancement of mobility skills. • Intervenes when needed to protect individuals. PROGRAM PLANNING • Provides information, documentation, shares observations and offers insights into the development of individual support, plans and implementation of chosen POM’s. • Documents all services and support provided to individuals supported based on them Individualized program plan(s) and enter information into computerized system. • Tracks and documents individual’s progress on goals. • Assists the individuals in planning and preparing meals while following dietary menus, eating protocols and serving all meals in a family style manner. • Reviews and initials communication log(s) upon arriving at assigned work site, documents all activities and information in the daily log. • Administers and documents Medication Administration per AMAP training and doctor’s orders; teachers, observes, reports problems and progress in self-administration of medication programs; assist individuals in achieving more independence in administration of medications. • Notifies program nurse and manager/supervisor of any changes in medication, individual’s condition, or any other health related concerns. • Follows all OPWDD and Organization’s Policies and Procedures regarding reporting injuries, incidents, or other related events. • Identifies and responds to unexpected, unplanned, and emergency situations as they occur. notifies appropriate management and follows the Agencies Policies and Procedures. MAINTAINING THE ENVIRONMENT • Ensures that the program environment is clean, safe and offers a positive home like environment. DSPs are expected to report any equipment malfunction, structure concerns or any safety issues. • Observes and follows through on established emergency notification procedures in a manner which ensures the safety and welfare of all individuals at all times. • Ensures a safe environment is maintained at all times. • Conducts and documents fire drills following the Fire Evacuation Plan; reports any system or equipment malfunction to their supervisor. OTHER • Maintains all certifications and licensures as required (AMAP, SCIP-R, CPR, First Aid) • Maintains confidentiality of information in accordance with HIPAA regulations, the Employee handbook and organization Policies and Procedures. • Actively participates in staff meetings, training, and personal development goals. AWAKE OVERNIGHT STAFF – These are staff that work overnight shifts but stay awake throughout their shift. In addition to the The above responsibilities the DSP working the awake-overnight position will: • Complete bed checks, as applicable and document on logs • Complete, read and file appropriate documentation including progress notes and critical incident reports. • Support all individuals within the program at bedtime and morning routines as written in the habilitation plans. • Respond to all emergencies, as per the Organization incident reporting policy. • Follow the overnight shift assignments Your Qualifications High School Diploma or Equivalency Diploma; Preferred Six months work experience with individuals with I/DD. Willingness to continue to develop professional skills and educational opportunities. LANGUAGE SKILLS Good written and verbal communication skills; Bi-lingual a plus; ability to learn basic sign language when needed MATHEMATICAL SKILLS Basic routine documentation and tabulation of progress REASONING SKILLS Able to align POMS/ Code of Ethics/ DSP competencies and incorporate standards into daily activities and support offered to individuals within all programs. COMPUTER SKILLS Basic computer skills required, such as Word, Excel etc. CERTIFICATES, LICENSES & REGISTRATIONS Must be cleared through a Criminal Background Check and Fingerprinting by Justice Center, MHLS, and OCFS; must acquire and maintain mandatory training as required (AMAP, SCIP, CPR, and First Aid); must possess and maintain a valid NYS Driver’s License (except for Community Habilitation Services). OTHER QUALIFICATIONS Positive attitude towards working with individuals with developmental disabilities (ID/DD) and ability to success fully work in a team environment including with other staff, families, and community members. DSP’s must be able to demonstrate creativity and flexibility in their daily job activities. PHYSICAL DEMANDS Able to demonstrate skills and support individuals with disabilities; able to assist an individual physically when needed; able to lift and/or assist a person in an emergency WORK ENVIRONMENT Able to tolerate and work in a busy and stimulating environment. Able to encourage positive attitude toward individuals’ capabilities and limitations due to his/her disabilities. DSP’s must be open to support individuals in a variety of community settings. Presents self in a professional manner as a representative of Rising Ground at all times, especially when supporting the individuals out in the community. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility No Work Environment: Field Position Type/Expected Hours of Work: This is a full-time position. Availability to meet the schedule of the position as assigned, with occasional flexibility Additional Requirements:Authorized to work in the U.S.Ability to work in-person in New York City (NY) for at least 3 days or more per week.Ability to travel to other Rising Ground sites (if required) Our Commitment to Diversity, Fairness, and Belonging Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We believe that only when all employees contribute fully as their true selves can Rising Ground's true strength, vision, and values come to fruition. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. Among the many biases present in our society that shape our personal and professional experiences race, gender, sexual orientation, and gender expression are all factors that can present hurdles. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.7am - 3pm

Job Description Ready for a life-changing career where every day brings new possibilities? The Arc Oneida-Lewis, a pioneer in championing individuals with disabilities, invites you to step into the role of a Direct Support Professional III- House Manager in our Residential department. ABOUT THE ROLE: The House Manager oversees the health, safety, and well-being of individuals in a residential setting while ensuring the smooth operation of the home. They provide leadership by supervising staff, facilitating their training, and managing their performance to ensure high-quality care. The role includes developing and maintaining positive relationships with staff, families, and community partners, ensuring effective communication and collaboration. The House Manager ensures all policies, including those related to the rights of individuals, are followed and addresses any issues or concerns. They manage daily operations, including household tasks, budget oversight, and medical appointments, while promoting independence among the individuals we support. In addition, the House Manager ensures compliance with safety regulations, including fire safety drills, and maintains a clean, welcoming home environment. They provide guidance and support to staff through regular meetings, staff evaluations, and problem-solving. Additionally, the House Manager participates in on-call duties and acts as a liaison between families, guardians, and other service providers. Schedule/Hours • Full Time: 40 Hrs, • Must be able to work flexible schedules to include some Evening/Overnight/Weekend availability Specific locations include Utica, Rome, Marcy, Clinton, Barneveld, Sauquoit, Whitesboro, and Oriskany Falls. Qualifications • Associate's degree in human services related field AND 1-2 years' experience working in Intellectual/Developmental Disability OR, • High school diploma/GED AND 3-5 years' experience working in Intellectual/Developmental Disability, • Specialized training may be substituted for 1 year., • Valid NYS Driver's License with Clean Record PAY & PERKS: • Pay Rate: $24.00/hr, • A comprehensive benefit package, • Generous paid time off, • Paid training If you want a rewarding career with the ability to make a difference in the lives of people with disabilities, apply today! WHAT SETS US APART: Founded in 1954, The Arc, Oneida-Lewis Chapter is a premier human services agency in the healthcare field. Our agency was started by parents who envisioned a rich, full life for their children with disabilities, inclusive of their community. Many of those families still champion these efforts today. We employ 700 staff and support over 1,400 people throughout Oneida and Lewis Counties. We provide a full spectrum of educational, vocational, employment, residential, family support, guardianship, respite, recreational, and day habilitation for people with developmental disabilities and their families. We own and operate integrated businesses in our community, including our Progress Industries business enterprise, a leading supply chain partner for small and large companies regionally and nationally. The Arc Oneida-Lewis, where making a meaningful impact is not just a job; it's a calling! As a premier provider of services, support, and advocacy for individuals with developmental, intellectual, or physical disabilities, we are dedicated to enriching lives and fostering inclusion. Our mission is clear: to provide a full spectrum of educational, vocational, employment, residential, family support, and a myriad of other services for people with developmental disabilities and their families. Our employees thrive in an inclusive and positive work culture that values collaboration, empathy, and a commitment to making a difference. Joining our team means becoming part of a community that is not just about work but about building a supportive environment where everyone can flourish. More than a workplace-be part of a team dedicated to changing lives! The Arc firmly believes in and subscribes to fair employment practices and opens its facilities to every qualified person. In all employment practices, and related decisions, we are committed to prohibiting discrimination on the basis of race, color, creed, national origin, religion, sex, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, predisposition or carrier status, military status, domestic violence victim status, non-job related conviction record, Vietnam-era or special disabled veteran status, or any other category protected by applicable law. Job Posted by ApplicantPro