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Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are hiring an Account Executive to join our Commercial Sales team, focused on companies with under 10,000 employees. This role specifically supports prospects with 750-2000 employees. You will lead the full sales cycle from prospecting to close, driving new business and building strong client relationships. This role includes managing RFPs, leading discovery calls, and delivering tailored presentations that showcase our value. You will collaborate with internal teams and external partners to expand revenue and achieve quota goals while representing our solutions with expertise and confidence. This is a full-time position on our team, reporting to one of the Commercial Sales Leaders. Occasional travel may be required for team or company events. This is a full-time remote position. Candidates located in the Tri-State area who prefer a hybrid environment may work from our New York City office located at 60 Madison Avenue. What you'll do: • Drive and lead the sales process from qualification and introduction through closing and introducing to customer service internal team., • Expand the revenue business through obtaining net new logo customers to reach quota attainment., • Be the liaison between our sales and proposal teams, where you will project-manage RFPs., • Lead and run discovery calls and presentations, with the expectation to create customized presentations., • Be the defacto representative and expert to sell specific products of business that could include, but won't be limited to, ROI reporting, Utilization Reporting, geo-access/ network reporting, etc., • Attend conferences., • Leverage unique and compelling sales tools, including market-facing presentations and internal enablement guides, • You attain your targets as set out for annual revenue, • You successfully complete trainings as assigned, • You collaborate well with your team, leaders and cross-functional peers, • Bachelor's Degree, • 1+ years of sales experience, preferably in a fast paced startup environment, • BDR experience prior to AE experience preferred, or relevant prospecting experience, • Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.), • Strong working knowledge of the benefits and/or mental health and wellness space preferred, • Proactive approach to customer engagements, • Strong verbal and written communication skills, • The ability to travel up to 10% of the year - to conferenced and customers (if required), • You have client-facing experience with mid-to-large size clients, • You are a top performer, yet a collaborative and cross-functional player who thrives in a culture of collaboration, accountability, entrepreneurship, with tremendous drive, intelligence, judgment, • You are a self starter who thrives when given autonomy, with proven ability and desire to build effective internal/external relationships, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionCompany Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. To learn more, visit . The Opportunity The way organizations hire, onboard, and authenticate employees is under attack. AI-generated deepfakes, synthetic identities, nation-state actors, and sophisticated social engineering campaigns are infiltrating workplaces at an unprecedented scale. More than 300 companies have reported hiring DPRK actors. Employment fraud has grown 5x in the last five years. Gartner predicts that by 2028, 25% of all job candidates will be fake. Employers tell us we're already past that point. At ID.me, we're the frontline defense. We have spent five years pioneering this space and developing the Employee Lifecycle vision. Today we support over 800 employers, and are integrated into many leading employment platforms. We are becoming the identity layer that connects hiring, onboarding, and workforce access end-to-end. We are hiring this position to drive enterprise sales across our Employee Lifecycle business. You will work directly with CISOs, CHROs, and CIOs at some of the most influential organizations in the country to embed identity proofing and authentication into the moments that matter most—and you will be selling a solution that has measurable, defensible impact on fraud prevention, candidate experience, and operational cost. This is high-stakes, high-impact work at the intersection of security, identity, and enterprise technology. If you're energized by complex problems, motivated by protecting people, and ready to bring your best to a category-defining company, we want to hear from you. Role Responsibilities • Own and execute an enterprise sales strategy targeting large organizations in regulated and at risk industries such as Financial Services, Technology, Staffing, Healthcare, and Security & Defense., • Lead consultative, multi-persona discovery across CHROs, CISOs, and CIOs to diagnose identity gaps across the hiring and access lifecycle and quantify the financial impact of fraud, operational inefficiency, and compliance risk., • Drive both direct enterprise deals and co-sell motions alongside our platform partners—to source, progress, and close pipeline., • Build and maintain a qualified pipeline and achieve bookings and revenue targets., • Articulate ID.me's Employee Lifecycle value proposition through compelling presentations, demos, and executive-level proposals., • Spend significant time in the field with prospects and customers. This is a relationship-driven, high-trust sale. In-person engagement with enterprise security and talent leaders and ecosystem partners will be essential to accelerating deal progression., • Contribute market intelligence on competitive dynamics, product gaps, and evolving buyer behavior back to BD and Product to sharpen positioning and accelerate roadmap priorities., • At least 5 years in a quota-carrying, "hunter" sales role, • Year-over-year track record of achieving quota and being recognized as a top performer, • Experience working within employment, hiring, or related fields; experience with identity related solutions is strongly preferred, • Closed opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles, • Trained in leading sales methodologies (i.e. Command of the Sale, Message), • Experience selling technology into commercial markets, specifically top enterprises, • Demonstrated success in interfacing with customers and building trust, • Experience working for a team in a startup at a growth stage is highly desired, • Entrepreneurial personality, capable of effectively solving problems with minimal guidance, • Results-driven, highly organized and detail-oriented with the ability to multitask, • Excellent written and verbal communications skills and ability to communicate to a broad range of audience types at all levels of the organization, • Ability to build relationships with customers, • Ability to manage the sales cycle from start to finish, • Ability to work independently and as part of a team, • Superb planning and time management skills, ability to prioritize tasks and ability to meet deadlines with little supervision The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. U.S. Pay Range$140,000—$160,000 USDMountain View, CA Pay Range$140,000—$160,000 USD ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Job DescriptionLive events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role: TicketManager is hiring a high-impact Head of Partnerships to own and scale our partnerships ecosystem across professional sports teams, venues, leagues, and sports marketing agencies to drive revenue. Our best partnerships are driven by an aligned strategy to create better experiences and increase value for overlapping Global 2000 corporations with strategic event hospitality programs. These companies generate more value from their hospitality programs when using TicketManager, leading to higher renewal rates and more spend with our partnership ecosystem. The Head of Partnerships needs to be an expert at telling this win/win/win story to current/prospective partners and managing the relationships to drive this outcome. The key metrics for this role are: highly quality warm introductions, ARR conversion and VIP Concierge sales within the TicketManager ideal client profile. Reporting to the CRO with a dotted line to the CEO, this leader will serve as the primary point of contact for our team and league partners at the most senior levels, while also working cross-functionally with Sales and Customer Success to ensure every partnership is fully leveraged. This role carries a dual commercial mandate — driving enterprise SaaS pipeline through high-quality warm introductions to TicketManager's ideal client profile, and growing VIP Concierge revenue by connecting partners and their corporate clients with TicketManager's premium ticket sourcing and procurement services. If you're a relationship-builder that likes to drive revenue conversion who is equally comfortable in a boardroom with a CRO and on the phone coaching a VP of Premium Sales on how to position TicketManager to their corporate clients, this role is built for you. Responsibilities Own the partnerships value creation business plan and deliver on it! This role is about driving revenue for TicketManager, not just getting to go to fun events and entertaining. The reason we do partnerships is to generate high quality warm introductions with the TicketManager ideal client profile with partners that see a win/win in working with us to drive their corporate business. That means selling our full suite (from our core SaaS platform to VIP Concierge procurement services) and ensuring partners actively champion our value. Build and manage senior-level relationships with CROs, EVPs of Revenue, and Heads of Premium and Partnership Sales at partner organizations; nurture warm introductions to Global 2000 targets, conduct regular business reviews, hold accountability discussions, and establish clear systems and metrics to track partner performance and pipeline contribution. Drive brand introductions and pipeline — work with partners to identify strong target corporate accounts (i.e., corporate suite holders, sponsors, premium buyers) and facilitate warm, executive-level introductions to TicketManager's sales team at the right moment in the buying cycle. Develop and maintain a structured partnership playbook, including onboarding processes, activation frameworks, QBR cadences, and performance scorecards that create consistency and accountability across the partner portfolio. Collaborate closely with TicketManager's Revenue team to ensure seamless handoff of warm introductions, provide partner context that accelerates deals, and close the feedback loop on conversion rates to continuously improve partner quality and targeting. Activate sports marketing agencies as a scalable channel for reaching enterprise brands, building relationships with agency decision-makers who advise clients on hospitality and sponsorship strategy. Identify and pursue new partnership opportunities across teams, leagues, venues, sports marketing agencies, and other live event properties that align with TicketManager's ideal customer profile. Report to the Leadership Team and provide regular updates on partnership pipeline, activation health, brand introduction volume, and revenue attribution from the partner channel. Desired Skills and Experience • Bachelor's Degree required; advanced degree a plus., • 10+ years of overall experience in strategic partnership management and driving sales with the Global 2000., • Existing relationships in the sports industry; existing connections to premium sales, partnership, and revenue leaders at professional sports teams, leagues, or sports marketing agencies is a significant advantage., • Proven track record of partnership activation and management, including holding partners accountable, running business reviews, and building the systems that keep relationships productive over time., • Strong commercial instincts, executive presence, and strong communication skills — comfortable presenting and building relationships at the C-suite level, • Highly organized and process-oriented — able to manage a broad portfolio of partner relationships with structure, consistency, and clear accountability frameworks., • Passion for live events and the sports industry — genuine enthusiasm for the space and an understanding of how teams, leagues, brands, and agencies think about hospitality, sponsorship, and client entertainment., • Location: New York, NY (Preferred) | Remote Considered, • Compensation: $200,000-225,000 Base Salary + Commission | potential for up to $425,000 OTE, • Reports to: CRO, • Work Expectations: Role is In-Office Monday-Friday and On-the-Road, • Travel: Role requires meaningful travel to visit partner organizations, attend events, meet prospects, and represent TicketManager at key industry moments throughout the year., • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture with catered lunches and big company perks with the autonomy of a high-growth startup. 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Job Description About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We're looking for a self-motivated and curious Analyst to support our Treasury and Financial Operations across a complex, multi-entity environment. In this role, you will play a key part in ensuring accurate daily cash and digital asset visibility while managing the operational mechanics behind our liquidity, loan sale, and reporting processes. Additionally, you will be responsible for executing critical funding activities and supporting operational payment workflows that keep Figure running smoothly. You will work closely with Finance, Capital Markets, Product, and Legal teams to maintain strong treasury controls and help scale our proprietary financial infrastructure. This is a great opportunity for someone who thrives in fast-moving environments and wants to work at the intersection of traditional finance and blockchain technology. What You'll Do • Prepare cash and inventory reporting across entities to ensure total liquidity visibility, in support of short term actions and longer range forecasting, • Monitor and reconcile daily bank balances and transaction activity across all operating accounts, • Perform daily cash positioning to ensure compliance with liquidity requirements for funding, vendor payments, and operational processes, • Execute cash movements, including wires, ACH transfers, and internal account allocations, adhering to approval protocols and SOX controls, • Manage funding operations for loan sales while ensuring strict compliance with legal agreements, • Support vendor payment processing, including wire initiation, callback confirmations, and oversight of wire templates, • Collaborate with the Accounting department on month-end close processes related to funding and sale activities, • Own and communicate weekly, monthly, and quarterly reports as required by legal agreements, • Partner with Product, Data, Engineering and Legal teams to streamline cross-functional data collection and resolve outstanding financial queries, • Reconcile loan and collateral data to ensure accuracy across internal systems and blockchain records, • Continuously improve existing workflows to increase the scalability and efficiency of our financial operations, • 3+ years in the financial services industry with specific experience in funding, treasury, or financial operations, • Ability and willingness to work Eastern Standard Time (EST) business hours, • Experience maintaining treasury management software (TMS) or complex enterprise resource planning (ERP) systems highly preferred (especially experience with Kyriba), • Experience with cash forecasting highly preferred, • Bachelor's degree in Business, Economics, Accounting, Finance, or a related field, • Intermediate to advanced Excel skills with the ability to pick up new platforms such as Tableau, • Transparent communication and strong relationship-building skills to effectively work with cross-functional partners, • Proven organization skills and the ability to prioritize and adhere to deadlines in a fast-paced environment, • Strong attention to detail and the analytical skills needed to work with limited direction, • Ability to perform and thrive in a startup environment where you are often building processes from scratch, • Base Compensation Range: $76,500-$103,500yr, • 25% annual bonus target, paid quarterly Benefits Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid

Job Description Account Executive Luzern Risk is a fast-growing insurance technology startup focused on transforming risk into a strategic asset. We're revolutionizing the captive management industry by giving clients the technology and expertise to control their own risk financing. We are a passionate, driven team excited to solve hard problems and build an industry-defining company. This is a high-impact, hands-on sales role for a true hunter. As a foundational Account Executive, your mission is to generate new business by building your own pipeline and closing complex deals with C-suite executives. We need a "go-getter" energized by building a book of business from the ground up. You will quarterback the sale, leveraging our expert team for technical depth while you drive the deal forward. This is a role for a results-driven seller who wants to directly impact a startup's growth and be generously rewarded for doing so. Key Responsibilities • Hunter-Driven Lead Generation: Build and manage a sales pipeline via targeted outbound prospecting., • End-to-End Deal Execution: Own the full sales cycle from initial contact to signed contract, driving every stage of the process., • Value-Driven Selling: Quickly grasp customer needs and articulate the financial and strategic value of the Luzern Risk platform to expert buyers., • A Tenacious Hunter: A relentless drive to find new opportunities and a proven ability to generate your own leads. Motivated by exceeding targets with a "get it done" mentality., • Ownership & Urgency: A bias for action, deep accountability for results, and the initiative to drive the sales process forward., • Intellectual Agility: A quick study who can rapidly learn complex concepts and confidently engage senior professionals., • Executive Presence: Outstanding communication and presentation skills that command credibility and build rapport., • An Entrepreneurial Builder: Excited by the opportunity to build your own success and be a key part of our early growth story., • Rigor & Excellence: Committed to a high-feedback culture of continuous improvement and high standards., • 4+ years in a full-cycle, closing role in mid-market or enterprise B2B sales., • Track record of consistently meeting and exceeding quota in a complex selling environment (e.g., financial services, insurance, enterprise SaaS, fintech)., • Experience selling to C-level finance or risk management executives is highly preferred.

Job DescriptionStrategic Account Director Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role TicketManager is hiring a Strategic Account Director (SAD) to own and grow a portfolio of enterprise accounts. This is a commercial, revenue-focused role responsible for driving expansion, renewals, and long-term customer value. The Strategic Account Director is a core member of the Revenue team and serves as the strategic owner and quarterback of their accounts – aligning sales, services, product, and leadership resources to maximize customer outcomes and revenue impact. Every action taken by the SAD is oriented toward retention, expansion, and deepening TicketManager’s footprint within each organization. This role requires strong relationship management, consultative selling skills, executive presence, and comfort operating both strategically and hands-on. Responsibilities: • Account Ownership & Growth, • Own the overall success, growth, and renewal of assigned accounts across the contract lifecycle., • Identify and drive upsell, cross-sell, and expansion opportunities across TicketManager’s full product portfolio., • Build and execute strategic account plans with clear expansion goals and timelines., • Expand TicketManager adoption across new business units, departments, and regions within existing customers., • Revenue Team Leadership, • Act as the primary quarterback for the account, coordinating across sales, product specialists, tech, services, and leadership teams., • Ensure clear ownership, momentum, and accountability across all revenue contributors supporting the account., • Maintain internal alignment to ensure the customer experience supports long-term growth and renewal objectives., • Executive Relationship Management, • Build and maintain trusted relationships with senior executives and decision-makers., • Conduct regular executive check-ins and on-site visits to strengthen partnerships and identify new revenue opportunities., • Ensure executive engagement in key TicketManager moments, including QBRs and the annual Partner Summit., • Quarterly Business Reviews (QBRs), • Lead executive-level QBRs that clearly demonstrate value delivered, product usage, and expansion opportunities., • Partner with sales engineering and data teams to deliver custom, account-specific QBRs., • Use QBRs as a strategic forum to reinforce the full scope of TicketManager’s capabilities and future opportunities., • Renewals & Retention, • Own customer renewals from strategy through execution, consolidating insights from services, usage data, and executive feedback to support success., • Initiate renewal conversations in advance of contract end dates, aligning internal stakeholders and customer leadership so TicketManager stays ahead of the game., • Customer Health & Escalations, • Maintain a deep understanding of account health, engagement, and risk signals., • Ensure risks are identified early and managed proactively., • Partner with Support and Account Management teams to address issues and escalations when needed., • Events & Partner Summit, • Serve as a senior host for customers at live events and TicketManager’s Partner Summit., • Actively engage executives at Summit to build relationships, identify expansion opportunities, and drive new business., • Support executive participation, networking, and speaking opportunities., • CRM & Account Hygiene, • Maintain accurate, up-to-date account records, activity tracking, and customer dashboards., • Ensure clear documentation of relationships, opportunities, and strategic plans to support internal visibility and execution.Travel & In-Person Engagement, • Expect regular travel to customer offices and live events., • In-person engagement is a core part of how TicketManager builds trust and drives growth.Desired Skills and Experience:, • BA/BS degree required, • 7-10+ years of professional work experience in a collaborative, data-driven environment, • Proven experience in Customer Success, Account Management, or Enterprise Sales within B2B SaaS or services., • Strong commercial mindset with comfort owning renewals and expansion revenue., • Confident executive communicator with experience engaging senior decision-makers., • Highly organized, proactive operator who can manage multiple stakeholders and priorities., • Comfortable working cross-functionally and holding teams accountable to shared goals., • Willing and excited to travel and engage customers in live event environments., • Experience in ticketing, sports, events, hospitality, sponsorships, or enterprise services., • Background supporting complex, multi-stakeholder enterprise accounts.TicketManager Highlights:, • Location: Calabasas, CA (HQ) or New York, NY, • Compensation: $150,000-$200,000 Base Salary + Variable Compensation & Commission Eligibility, • OTE ($270,000-$340,000), • Reports To: VP, Strategic Accounts, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR zQ4glbQfh7

Job DescriptionAbout Fractional AI How do you turn a decades-old dataset into an industry-leading medical coding agent? Teach an AI receptionist to book appointments in Spanish? Automatically generate working data connectors from API docs? Build agents that write, test, and deploy their own software packages? Fractional AI is a startup in the heart of Silicon Valley targeting the biggest greenfield opportunity in the economy: transforming companies with AI software at a scale the market is only beginning to understand. Our clients include Zapier, Airbyte, and companies from industries ranging from data infrastructure to healthcare and life sciences. We were founded by repeat founders Chris Taylor, Eddie Siegel, and Travis May (Founder of Datavant, $7B exit), and are backed by Shaper Capital. Most of our engineers are former founders or staff engineers from top tech companies like Google and Stripe. We're headquartered in SF with offices in NYC, Raleigh-Durham, and Dubai. The Role As an AI Architect at Fractional AI, you are the technical face of our business to prospective clients. You will combine your technical chops and communication skills to advise stakeholders ranging from CTOs to operational business leaders with limited AI exposure. You will work with our Commercial Leader, CTO, and CEO to craft winning solutions and put structure around ambiguous problems. Ultimately, clients will get a preview of what it will be like to work with our world-class applied AI engineering team by engaging with you! What You’ll Do * Run discovery & design workshops with private equity firms and enterprise prospects, surfacing high‑impact gen AI opportunities, building high-level roadmaps, and defining requirements * Architect robust AI solutions, articulate trade‑offs, and make recommendations on tools and technologies * Define the scope of implementation projects including timelines, upfront and ongoing cost projections, and risks * Develop mockups and prototypes so clients can visualize the future state before committing to a full build * Serve as a technical advisor and thought partner to clients, including providing insights on trends and the evolving technology landscape * Produce persuasive artifacts including technical briefs, current‑vs‑future process flow diagrams, and a rock‑solid hand‑off package for our delivery teams * Bring automation to our GTM motion wherever you see opportunity What You Bring * 5+ years combined experience as a Software Engineer, Deployment Strategist, Sales Engineer or Solutions Architect. * Ability to engage as a peer with senior technical leaders and make complex AI concepts accessible to non-expert stakeholders. * You communicate clearly and precisely, both verbally and in writing, making technical concepts accessible to different audiences. * You do your best work in client-facing environments. * Familiarity with gen AI systems, the AI ecosystem, and LLMs is a plus Our Values * Overdeliver: We are writing the playbook on how to create enterprise value with LLMs, and building our reputation as the world’s best applied AI team. * Overuse AI: We go out of our way to experiment with the latest tools and share what we learn with our teammates - building a culture at the frontier. * Over "engineer" the culture: For every big decision, we ask “would this make Fractional a better or worse place for our team?” Location San Francisco, CA New York, NY Work Arrangement: 4 days in-person, Fridays remote Benefits * 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. * 📈 401k with Matching: Invest in your future with our company-matched retirement plan. * 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. * 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. * 🚑 Health FSA: Manage out-of-pocket health expenses effectively. * 🚌 Commuter Benefits: Make your travel to work easier and more affordable. * 🏥 Life Insurance: Providing peace of mind for you and your loved ones. * 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us? Compensation Range: $160K - $220K

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Allbirds we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. Revivn is the rare combination builders dream of: the learning and growth potential of a startup with the stability of a proven business. We've been profitable since our inception 12 years ago while revolutionizing how enterprise companies manage and repurpose outdated IT equipment. Beyond recycling, we give hardware a second life and make technology accessible to those who need it most. Now, we're looking for a Demand Gen Specialist to help build and scale Revivn's inbound and top-of-funnel engine. This is a high-impact role at the intersection of Marketing and Sales — focused on generating pipeline, launching campaigns, and driving real business growth. This isn't just about running campaigns — it's about owning pipeline creation from the top down. Why This Role Is Different As a Demand Gen Specialist at Revivn, you'll help define how we generate demand—building campaigns, testing new channels, and turning ideas into pipeline. You'll partner closely with Marketing, Sales, and leadership to translate ICP strategy into targeted, high-performing campaigns. From email and LinkedIn to events and outbound support, you'll build coordinated campaigns that engage target accounts across multiple touchpoints and drive them toward conversion. Think of this as your opportunity to own the top-of-funnel — learning how to connect campaigns to pipeline, and pipeline to revenue. You won't just measure success in clicks or opens — you'll measure it in meetings, opportunities, and impact on the business. We're looking for someone who is creative, action-oriented, and analytical. Someone who wants to build, test, improve, and is excited to play a key role in shaping how Revivn grows. What You'll Do • Build and launch top-of-funnel campaigns across email, Linkedin, events, and other channels to generate inbound leads and pipeline, • Partner closely with Marketing to align on ICP accounts, personas, and priorities, • Create and execute campaigns that drive awareness, engagement, and conversion across target accounts, • Analyze campaign performance and continuously optimize for better results, • Support Sales with marketing-driven plays (events, outbound support, account-based campaigns) to increase engagement and meeting conversion, • Develop a strong understanding of Revivn's value proposition and tailor messaging to different audiences and stakeholders, • Test new ideas, channels, and approaches to improve how Revivn generates demand and scales pipeline We're looking for:, • 2-4 years of experience in demand generation, growth marketing, or B2B marketing roles with direct exposure to lead generation and top-of-funnel campaigns, • Someone who has executed campaigns end-to-end (email, LinkedIn, events, inbound programs) and understands how those efforts translate to pipeline, • A strategic and analytical thinker who can connect campaigns to outcomes (leads, meetings, pipeline) - not just run activity, • Team-forward individual who can work closely with Sales and cross-functional partners to align on ICP, messaging, and what drives conversation, • Curious and experimental - constantly testing new ideas, channels, and approaches to improve performance Why You'll Love It Here, • Direct ownership of pipeline: You won't just support campaigns - you'll directly influence pipeline generation and business growth, • Build from the ground up: Opportunity to shape and scale Revivn's demand generation engine, not just optimize existing programs, • Modern GTM Exposure: Work across ICP strategy, campaigns, data, and sales alignment in a highly collaborative environment, • High visibility and impact: Close partnership with Marketing and Sales leadership with direct impact on company growth The salary range for a Demand Gen Specialist is expected to be between $75,000-$90,000. Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k) plan. We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone's time and may discontinue conversations. At Revivn, we believe in investing in the lifetime value of each individual we meet and interact with. We love knowing good humans and supporting them in whatever they do. We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. All of our ranges account for growth within the role, so in most cases, you should expect to join closer to the entry point of the band. You will have the opportunity to grow your salary over time.

Job Description Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? At Vestwell, People make all the difference. As we continue to scale, Vestwell is looking for an exceptional Associate, Strategic Finance to join our finance team. In this role, you will report to Vestwell's Director of FP&A GTM (Go-To-Market), work closely with the CFO, and partner cross-functionally with senior leaders, particularly within the Sales & Marketing organizations. What Will You Be Doing? As an Associate, Strategic Finance, you will serve as a strategic, individual contributor, supporting leadership with financial analysis, modeling, and strategic decision-making. This is a high-impact role that requires independent judgment, analytical rigor, and the ability to translate a high volume of complex data into actionable insights that influence decision making. You will play a meaningful role in shaping Vestwell's financial strategy, supporting executive decision-making, and helping guide the company's long-term trajectory. You will own Vestwell's revenue model, lead revenue forecasting, assist in the creation and reporting of sales-related KPIs, and provide support on various projects and ad-hoc analyses. Day-to-Day, You May Also Be Expected To: • Own, refine, and manage Vestwell's revenue model, a core input into Vestwell's overall operating model., • Develop and maintain a flash forecasting process to proactively identify, assess, and communicate risks & opportunities to key stakeholders., • Build and maintain sales-related KPIs & reporting to surface trends, risks & opportunities, and provide actionable insights to increase efficiency and drive growth., • Conduct ad-hoc analyses and provide support on a variety of strategic initiatives., • Partner closely with Finance, Sales, Marketing, and Operations to refine assumptions and model inputs., • Analyze, synthesize, and clearly communicate financial and operational metrics to enable informed decision-making across the business. Requirements The Necessities • 2-3+ years of relevant experience, with 2+ years at a top-tier investment bank strongly preferred., • Exceptional financial modeling and analytical skills., • Advanced Excel and PowerPoint skills are required., • Strong attention to detail coupled with the ability to uplevel and simplify to drive clarity., • Strong organizational skills including the ability to handle multiple projects simultaneously, and deliver exceptional work under tight timelines., • Team player with excellent interpersonal, and written communication skills., • Experience going through an IPO in a Strategic Finance or FP&A function is a plus., • Financial accounting knowledge is a plus. The expected base salary range for this position is $115K - $125K, plus performance base bonus. This position is eligible to participate to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We're an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan, Austin, King of Prussia, and Phoenix offices, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan! OUR PROCESS It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process. For your awareness you will only receive correspondence from any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job Description Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io. The Strategic Enterprise Account Executive role is an outside sales position responsible for developing, managing, and closing business for Strategic Enterprise customers in the North America region and is an integral part of the field sales organization. This person will partner with our demand generation, solutions engineering, and product teams to guide prospective customers through a solutions sales journey of modernizing their cloud platform architecture. This position will require you to develop a deep understanding of the specific challenges customers are facing to help them positively achieve their business outcomes with Upbound's solutions. This role will work cross-functionally with product, marketing, sales development and customer success to provide a tight-knit customer relationship, account leadership and direction in both the pre-sales and post-sales processes. In this role, you will: • Carry a sales quota that aligns with Upbound's revenue goals., • Function as the primary point of contact and the face of Upbound for new prospects and customers., • Conduct sales activities including prospecting and developing opportunities within existing customer accounts., • Manage complex strategic enterprise sales motions with multiple prospect engagement points., • Ensure the successful rollout and adoption of Upbound products and services in partnership with pre-and-post sales engineering and support., • Take ownership of your business by documenting the buying criteria, process, and owners to ensure pipeline accuracy., • Look for and implement improvements to sales processes, tools, and materials., • Travel to customer sites and industry conferences and events as needed.You are a good fit if you have:, • Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets and consistently ranked top 1-2 on your team., • Sold to large enterprise G2K companies and adept at navigating global, multi-national organizations., • Sold AI, Cloud, or Infrastructure platform oriented products., • Experience in solution and value selling in the enterprise cloud, cloud-native, and AI product spaces, • Correctly estimate qualifying opportunities based on MEDDICC., • Drive to build a business, hunger to find and close deals, and pride in the growth of the business., • Relentless focus on customer success and meeting the needs of present and future customers., • Experience building positive professional relationships with senior IT and business executives., • Clear and articulate written, verbal, online, and in-person communication skills., • Professionalism, polish, attention to detail, and strong follow-up., • A collaborative mindset and willingness to help solve problems outside of your immediate lane., • Fun in your job and enjoy what you do.It's a plus if you:, • Strong understanding of cloud-native infrastructure, AI solutions, and/or Infrastructure as Code tooling (Terraform, Ansible, Chef)., • Significant experience selling disruptive technology into focused markets. #LI-REMOTE Why Upbound? At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit .

Job Description About Prevail Legal A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings. By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team! Role Type: Full-Time Location: Remote (New York-based required) Department: Sales Reports To: CEO About the Position: We are looking for proactive and motivated individuals who are interested in getting their foot in the door of the sales industry. Jumpstart your career by joining our growing team as an entry-level Sales Representative! To be successful in this position, you will need to be a go-getter who is driven to exceed goals and motivated for future success in all areas of life. You are responsible for sourcing new clients through outbound and inbound lead follow-up. This position is entirely remote and reports directly to the Chief Executive Officer.Responsibilities: • Strategically prospect and develop new business opportunities within the legal industry, building a strong pipeline of law firm clients, • Lead engaging discovery calls and compelling software demos that surface client pain points, clearly articulate ROI, and drive fast-moving sales cycles to close, • Collaborate cross-functionally with Product, Marketing, and Customer Success to deliver a seamless customer experience and foster long-term client value, • Serve as a voice of the market by channeling customer feedback, emerging trends, and competitive insights to the Product team to influence roadmap planning and development priorities, • Build client relationships — Establish and maintain strong relationships with clients, acting as a key point of contact between Prevail and its clients. Identify customer needs and ensure our products and services meet them., • Report on pipeline and accounts — Prepare and present results, account status, and lead updates to the CEO., • Deliver accurate proposals — Provide clients with information, quotes, and bid specifications as needed., • Perform other related duties as assigned. Required Qualifications: • 2–3 years of experience in sales, customer-facing, or client services roles., • Self-motivated, persuasive, and results-oriented, • Strong analytical, communication, and interpersonal skills; customer service experience is a plus, • Ability to work independently in a remote environment, • 3+ years of sales experience, ideally in SaaS, legal tech, or a startup environment, • Hungry, coachable, and ready to build — you don't wait to be told what to do, • Comfortable owning client conversations from first touch to close, • Takes ownership of outcomes and follows through without hand-holding, • Strong communicator who builds real relationships, not just transactional ones, • Thrives in fast-paced startup environments Benefits:, • Comprehensive benefits plan including medical, dental, vision, 401(k), life insurance, and short-term disability, • Five weeks of PTO, all Federal Holidays, and Parental Leave, • Generous continued education allowance, • Employee stock option plan, • Remote-first environment, • Open, diverse, and respectful working cultureCompensation:, • The pay range for this salary position is $60,000 - 65,000/yr, plus commission. However, the pay offered may vary depending on job-related knowledge, skills, and experience. Prevail Legal reserves the right to modify this job description to meet business needs. We can only hire US Citizens and cannot provide H1B Visa sponsorship. Prevail Legal is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Job DescriptionAbout Clarion At Clarion, we're rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30-40% of patient calls while staff drowns in administrative tasks. We believe AI agents should handle these workflows—scheduling, billing, prescription refills—so healthcare teams can focus on actual patient care. We're building the communication infrastructure that modern healthcare desperately needs. Our AI agents don't just answer calls; they complete entire workflows end-to-end, giving providers back their time and ensuring patients never go unheard. We've already handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Founded by a Stanford/Harvard-trained physician who was on the founding team of Two Chairs and Ophelia, and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce, we uniquely understand both the clinical and technical challenges of transforming healthcare communication. We've raised $10M from Accel, Y Combinator, Sequoia (scout), and healthcare founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York, moving fast to ensure no patient call goes unanswered. Why Join Us? * Early-stage with strong market validation: We are rapidly growing and offering the high-impact environment of an early-stage startup * Solving a massive healthcare challenge: We're addressing a critical problem in healthcare communication that affects millions of patients * Own the narrative in a hot market: You'll shape how the industry talks about AI in healthcare while competing against well-funded competitors * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage—we move faster, build stronger bonds, and create a cohesive culture What You'll Be Working On * Define and own our story: Craft positioning and messaging that transforms Clarion from "another AI vendor" into the trusted partner healthcare teams need * Generate pipeline at scale: Build and execute campaigns that fill our funnel with qualified healthcare executives ready to transform their operations * Build trust through relationships: Create intimate customer dinners, executive roundtables, and strategic gatherings that deepen relationships with buyers and influencers * Turn conferences into pipeline: Maximize ROI from 10+ annual conferences through strategic meetings, speaking opportunities, and customer events (not expensive booths) * Create content that converts: Develop case studies, ROI calculators, blog posts, and sales materials that move deals forward * Enable sales to win: Arm our team with competitive intelligence, battlecards, and thought leadership that helps close deals against funded competitors Requirements * 3-5 years of B2B marketing experience: Track record in enterprise healthcare, preferably at growth-stage startups where you've worn multiple hats * Relationship builder: Experience creating trust through events, community building, and strategic partnerships—not just digital marketing * Healthcare insider: Understands how health systems buy, who the key influencers are, and what messages resonate with overwhelmed providers * Strategic storyteller: Can distill complex technology into a simple, repeatable narrative that sticks * Scrappy executor: Comfortable doing everything from writing LinkedIn posts to organizing executive dinners to pitching reporters * In-person collaboration: Excited to work from our NYC office daily You're a Good Fit If * You believe marketing is about building trust, not just generating awareness * You understand that in healthcare, relationships and reputation drive deals more than SEO * You measure success by pipeline influenced and competitive deals won, not vanity metrics * You're comfortable being the only marketer while laying foundation for future hires * You can balance strategic thinking with hands-on execution across multiple channels What We Offer * Direct impact: Work directly with founders to shape company positioning and go-to-market strategy * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, daily team lunches * Team culture: Quarterly retreats and monthly team events that build real connections in our close-knit NYC team * Career growth: Clear path to VP Marketing as we scale, with opportunity to build and lead a team Interview Process At each stage, we decide within 24 hours and update you shortly after: * First Chat (20 min) [Virtual]: Quick conversation about your experience building trust-based marketing in healthcare * Marketing Strategy Session (45 min) [Virtual]: Discuss how you'd position Clarion against funded competitors and build our presence without a big budget * Marketing Plan (Take-home): Create a 90-day plan for establishing Clarion's narrative and maximizing our fall conference schedule * Team Day (Half-day) [In-Person]: Present your plan, collaborate on real challenges, and meet the team in our NYC office If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $160K - $200K

Job DescriptionWho We Are At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world's most loved recurring experiences for brands like L'Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the RoleWe're looking for an Enterprise Sales Development Representative (SDR) to join our growing sales team. This is an exciting opportunity to influence our sales process and develop expert selling skills.As an Enterprise Business Development Representative, you'll work with the sales and marketing teams to engage the biggest names in ecommerce and retail to help them turn one-time transactions into high-value subscribers. You'll become an expert in our business and product to identify prospects' pains and opportunities in order to consult them on growth potential and drive pipeline.Not only will you be working with a passionate, hardworking and fun team but you'll learn every day. You can grow into a role in sales, marketing, partner or managerial roles if you consistently meet and exceed goals and show potential beyond your role.What you will do: • Work with marketing and sales to identify, source and engage with enterprise accounts within Ordergroove's ICP, • Use tools including Salesforce, Salesloft, LinkedIn Navigator and Apollo to research and identify potential prospects, • Collaborate with Account Executives on strategies and tactics to move target accounts from cold to opportunity, • Execute personalized outreach strategies through Ordergroove's outbound channels (cold calls, emails, events and social) to drive engagement, • Maintain a clean book of business and be able to forecast weekly pipeline updates, • Qualify prospects through discovery to validate the scope of an opportunity, • Achieve monthly quotas of qualified opportunities createdAbout you:, • Experience: 1+ year in a B2B prospecting role (or similar) conducting cold outreach to businesses or prospects, • Overcome obstacles: Ability to manage objections and navigate a conversation, • Curious and consultative: you ask questions and establish strategic relationships through thoughtful engagement., • Drive for results: you take the initiative, you're action-oriented and motivated. You're looking for a steep growth trajectory where you can own you're own success and overachieve against measurable performance goals., • Comfortable being uncomfortable: we're a fast-moving start-up and change happens regularly. You thrive in ambiguity and aren't knocked off balance by the unexpected., • Cool under pressure: you're composed and can be counted on to effectively handle objections and problems. You've experienced adversity and turned that into opportunities., • Excellent written & verbal communication, • Demonstrated ability to build professional relationships with internal and external stakeholders, • Excellent problem-solving, communication, organization, and time management skillsBonus points for:, • Understanding of Account-Based Marketing, • Experience in a fast-growing startup in the SaaS space., • Familiarity with sales platforms like Salesforce, Salesloft, LinkedIn Navigator and ApolloIf you don't meet 100% of the qualifications outlined above - that's okay, nobody's perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day.About Ordergroove:Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships.Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards.Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes.With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings.At Ordergroove, we focus on flexibility and empowering our team to make the right choices for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day!At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career.The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team.The total compensation range (base + monthly bonus) for this role is between $80,000 and $105,000.

Job Description Bosch Building Technologies LLC seeks Software Engineer II (Multiple Positions) at its facility located at 300 Broadacres Dr, Bloomfield, New Jersey 07003. Provide controls database, graphics, programming, etc. for contract sequences as provided by the Design Specialist, project specifications, or other applicable sources (10%). Develop the software necessary for a comprehensive integrated building automation system or energy management system (10%). Integrate with other 3rd party systems into building management systems using protocols like MQTT and RESTful API (10%). Work with multiple proprietary systems to make them talk on a unified platform using specialized software and specialized code (10%). Work with other building equipment suppliers to resolve issues as they arise (5%). Develop project reports to measure building analytics and provide energy savings recommendations (3%). Support installation and startup personnel with adjustments to software as required (3%). Support field teams with system data communication trouble shooting using protocol analyzers like WireShark® and Visual BACnet® (3%). As required, attend project coordination meetings and provide technical support (2%). Provide site specific customer training on projects (2%). Provide information and support for other contractors on project site (2%). Debug mechanical and installation issues that can come up when executing the static and dynamic start up and commissioning of building controls (5%). Develop branch standards for building management system software and client graphic user interface systemS (10%). Develop enhancements to existing office standards to increase functionality and efficiency (5%). Provide new product support and training to employee personnel (3%). Provide service support on existing systems ensuring proper and efficient operation as well as providing ongoing support to the facility’s building engineers (3%). Work with the internal project design engineers and outside engineer consultant firms to resolve project design issues and suggest project enhancements (3%). Participate in the transition between Operations Team and Service Team (1%). Support the sales team during project bid and estimating process, including potential customer system demonstrations (2%). Mentor and train junior software engineers on products, software and processes (5%). Complete all office safety requirements and demonstrate safe practices while working in the office or on-site (1%). Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner (2%). REQS: This position requires a bachelor’s degree, or foreign equivalent in Mechanical Engineering, Electronic Engineering, Electrical Engineering, Mechatronic Engineering, HVAC Controls or a related field. Plus 5 years of experience as a System Specialist, System Engineer, or occupation involving HVAC Controls engineering. Additionally, the applicant must have employment experience with: (1) Building systems including HVAC, plumbing, mechanical and electrical systems; (2) HVAC systems control strategies; (3) BMS systems software programming; (4) Networking system switch design and programming; (5) Electronic test equipment (volt meters, amp meters, or oscilloscopes); and (6) BACnet and Modbus protocols. Telecommuting: No Telecommuting Allowed. Applicants who are interested in this position should apply to Careers | Bosch Building Technologies | Building Technologies, search (Software Engineer II 9036780)

Job DescriptionBusiness Operations Lead Onsite | New York City, NY Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Business Operations Lead on behalf of a valued client partner in the AI-driven enterprise healthcare startup sector. HireNow Staffing is acting as a direct placement partner for this Business Operations Lead opportunity.We are seeking a high-agency operator who has been trained in a rigorous performance environment and is ready to apply those skills inside an early-stage growth company. This individual will work closely with Finance & Operations leadership on strategic initiatives spanning finance, operations, pricing, enterprise deals, and cross-functional execution.HireNow Disqualifier: Candidates with jumpy or unstable resumes will not be accepted or interviewed. We are prioritizing professionals with consistent tenure, strong progression, and measurable ownership outcomes.Key Responsibilities • Own and execute high-impact projects across Finance, Operations, and Go-To-Market functions, • Support enterprise sales opportunities through pricing models, proposals, commercial analysis, and contract coordination, • Build and improve internal business systems including procurement, people operations, and operating workflows, • Develop financial models, forecasts, dashboards, and cohort analyses to guide strategic decisions, • Partner daily with Sales, Product, Engineering, and executive leadership on priority initiatives, • Identify inefficiencies and implement scalable processes from zero-to-one, • Prepare executive-ready analyses, recommendations, and reporting materials, • Use modern AI tools and workflow automation to improve speed, accuracy, and execution quality, • Drive accountability across cross-functional stakeholders to ensure project completion Required Qualifications (Highly Important), • 1–3 years of experience in one of the following environments:, • Bulge bracket or elite boutique investment banking, • MBB consulting or equivalent top-tier strategy consulting, • Private equity analyst / associate roles, • Strategy / Operations roles at a Series B+ high-growth startup with $100M+ funding, • Advanced financial modeling and Excel skills required, • Strong analytical thinking with ability to solve business problems from first principles, • Proven track record of owning projects end-to-end with minimal oversight, • Comfortable operating in fast-paced, ambiguous, high-pressure environments, • Strong judgment, communication skills, and confidence to challenge ideas constructively, • Eagerness to use AI tools such as Claude, ChatGPT, n8n, Hex, or similar workflow tools, • Genuine interest in healthcare, home care, eldercare, or healthcare operations, • Stable employment history with clear progression; candidates with jumpy resumes will not be considered Preferred Qualifications (Strongly Valued), • M&A transaction experience for former investment banking candidates, • Experience from top-tier firms breaking in from non-traditional academic backgrounds with strong outcomes, • Prior zero-to-one ownership building systems or operational workflows, • Experience supporting enterprise commercial deals or strategic partnerships, • Exposure to cohort analysis, pricing strategy, or GTM analytics, • Startup operator experience in scaled growth companies rather than very early Series A environments, • Strong communication presence with founders and senior executives HireNow Disqualifiers, • Experience only from Series A startups without scaled growth exposure, • Weak Excel / financial modeling capabilities, • Pure technical backgrounds lacking business operations or analytical ownership, • Need for visa sponsorship / OPT (not available), • Base Salary: $120,000 – $160,000, • Bonus Potential: Up to $50,000, • On-Target Earnings: Up to $210,000, • Additional Compensation: Equity + benefits package, • Special Consideration: Will match IB bonus for analysts leaving early, • Work Location: Onsite – New York City, NY, • Employment Type: Full-Time / Direct Hire

Job Description Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance. Channel Factory embodies a strong start-up culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture. Channel Factory is headquartered in the United States and has global offices across 20+ cities/countries. This position will be based in the United States reporting to the SVP of Account Management/Client Solutions. Remote work status is subject to change at any time. Account Managers (AMs) are dynamic, strategic, and savvy media professionals in the digital video space, primarily YouTube. AMs are responsible for managing day-to-day interactions with clients and supporting client teams, monitoring client success, and developing and executing plans for account and client growth. Responsibilities: • Become a power user of our ViewIQ technology & execute full 360-Youtube media planning and buying understanding and functionality, • Serve as the main point-of-contact/consultant to clients, understanding and communicating how Channel Factory’s products will help them achieve their media goals in the YouTube space—including but not limited to advisement on YT products, targeting strategy, inventory availability, buying strategy & optimizations, and buying platform assistance (DV360, Google Ads), • Lead Kick-off calls, setting clear expectations and measures from the start, and serving as the single-point-of-contact with Programmatic Solutions for all inquiries., • Own and grow a book of business by focusing on client retention, growth, renewals, • Partner with Sales and independently lead client calls to assist with up-selling, • Create and maintain short and long-term Account Plans for each designated account., • Monitor campaign pacing and performance and have on-going discussions with internal teams and clients; proactively address any issues and provide multiple solutions and optimization strategies for under-performing areas., • Create mid-campaign and end of campaign reports, highlighting CF’s effectiveness and conducting quarterly business reviews (QBR) for key clients, • Update Salesforce for proper campaign information and revenue tracking, • Reconcile monthly billing with Finance, ensuring accuracy & timely completion, • Work closely with Product to improve and enhance our products and ViewIQ platform, • Stay up with current events and industry changes, and share suggestions to update our Inclusion List approach and methodology as needed, • Our ideal candidate should be a self-starter and curious about digital media, especially YouTube., • They should be an excellent communicator that can articulate and confidently share ideas. This person is expected to manage multiple clients, campaigns, and projects, and manage their time efficiently., • EXPERIENCE: 2+ years of YouTube, SEM, SEO, Facebook/PMDs, and/or Programmatic/Trading Desks buying, • Client-facing experience working with both agencies and brands is highly preferred., • Able to help develop and set best practices and help train other team members to stay competitive in an ever-changing digital landscape., • Able to track performance data, analyze results, and optimize campaigns across multiple technologies and partners., • Experience in off-YouTube media, 3rd party, and Brand Studies., • Have strong communication skills; verbal, written, interpersonal, and presentation., • Advanced knowledge of Excel calculations, pivot tables, and graphs is a must!, • Able to effectively prioritize and work with little to no supervision., • Highly organized and detail-oriented professional., • A collaborative individual who can work both in a team and independently., • Driven and determined to learn and adapt in a face-paced digital world., • Above all, possess the highest levels of professionalism, integrity, and ethics., • Bonus points if you have Google Ads, DV360, and/or Facebook certified!, • Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations, • Competitive salary + bonus, • Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance), • Cell phone and Wifi Reimbursement, • Bill Spend Stipend, • Work-life flexibility – we value your contributions above all Founded in 2010, Channel Factory is an award-winning marketing technology company that helps top global brands and agencies maximize YouTube advertising. Recognized as a technology innovator by Cynopsis and one of the fastest-growing companies by Inc., Channel Factory has served over three hundred of the Fortune 500 in delivering scalable, brand-safe, contextually aligned YouTube advertising software and services. By tapping into the deepest proprietary data pool on the market, the company enables highly customized, contextually aware, and dynamically optimized campaigns and provides industry-leading performance for a portfolio of clients across all industries. Channel Factory is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications, merit, and business needs at the time. The company also has employee resource groups focusing on encouraging inclusion and diversity in the workplace.

Job Description Syllo is on a mission to transform litigation. Our product is an AI-powered litigation workspace that enables lawyers and paralegals to safely harness the power of language models throughout the litigation life cycle. Since going to market, we have gained a diverse group of enterprise customers, including some of the biggest law firms and corporate legal departments in the country, and we are quickly expanding. The Opportunity We are seeking a high-energy, technically-minded Sales Solutions Architect to join our growth team. In this role, you will be the technical face of Syllo, partnering closely with our Sales team to win over the country's most sophisticated law firms and Fortune 500 legal departments. You aren't just a "demo driver" you are a strategic consultant who understands the nuances of litigation and can translate how our AI workspace solves the specific pain points of partners, General Counsel, and legal operations professionals. As the bridge between our customers and our Product team, you will be responsible for proving our value through high-impact demos and Proof of Concepts (POCs). The ideal candidate loves the "aha!" moment when a client sees what AI can do for their practice and is equally comfortable diving into the "how" with IT and Security teams at both law firms and large corporations. Key ResponsibilitiesStrategic Sales Engineering • Master the Demo: Lead high-impact technical demonstrations that showcase Syllo's AI capabilities, tailoring the narrative to the specific litigation workflows of law firms and in-house corporate legal teams., • Drive POCs to Success: Own the technical lifecycle of Proof of Concepts, setting clear success criteria, managing data ingestion, and ensuring stakeholders see measurable ROI in both firm billability and corporate efficiency., • Technical Discovery: Conduct deep-dive discovery sessions to uncover client technical requirements, security concerns, and existing software integrations (DMS, eDiscovery, and Enterprise Content Management tools).The Product Bridge, • Voice of the Customer: Act as a critical feedback loop, distilling insights from the field (especially the unique needs of corporate Legal Ops) into actionable requirements for our Product and Engineering teams., • Roadmap Alignment: Clearly communicate Syllo's product roadmap to prospects, managing expectations while building excitement for upcoming AI features., • Market Intelligence: Keep a pulse on the evolving Legal AI landscape to help position Syllo as the premier choice for enterprise litigation and corporate legal management.Technical & Security Advocacy, • Navigate Enterprise InfoSec: Lead technical conversations with law firm IT and Corporate Security/Compliance departments, confidently addressing questions on LLM data privacy, encryption, and SOC2 compliance., • Solution Scoping: Create technical proposals and "Statement of Work" documents that outline how Syllo will integrate into a client's specific tech stack.Qualifications, • Education: Bachelor's degree required., • Experience: 4+ years of experience in a Sales Engineering, Solutions Architecture, or technical customer-facing role within a high-growth SaaS environment., • Presentation Skills: Exceptional ability to present complex AI concepts to both law firm partners and Corporate General Counsel., • Technical Proficiency: Familiarity with LLM fundamentals (RAG, prompt engineering) and the ability to navigate API-driven integrations and cloud security protocols., • Domain Expertise (Preferred): Experience selling into or working within the legal industry, specifically with law firms or Corporate Legal Operations (LegalOps).What Makes You a Great Fit?, • You are a "Technical Storyteller": You don't just list features; you build a narrative around how AI changes a lawyer's daily life, whether they are in private practice or in-house., • You are Proactive & Autonomous: You thrive in the ambiguity of a startup and can manage multiple enterprise-grade POCs simultaneously., • You are a Collaborative Closer: You enjoy the thrill of the win and work seamlessly with Account Executives to move complex multi-stakeholder deals across the finish line., • You Value Asynchronous Excellence: As a remote company, you use tools like Slack, Loom, and Notion to keep the sales and product teams perfectly aligned.Ready to Join Our Team?, • Salary Range: $130,000 – $170,000 OTE (Base + Commission), plus equity United States - Remote Pay Range $130,000 - $170,000 USD United States - Remote Pay Range$130—$170 USD

Job Description Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: • 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role., • 1+ years experience utilizing a CRM software system, Salesforce preferred., • Experience in a scaled customer success environment, maximizing impact for a large range of clients through scalable motions executed at key moments in a customer's journey., • Proven ability to adopt new technologies and teach others effectively., • Strong communication and sales acumen, with the ability to understand the true needs of the customer, helping them tap into the full value of Melio's platform for their unique business., • Takes an analytical, strategic approach to our customers' success, constantly iterating to improve the whole customer experience., • Excited to bring new processes and procedures to continue to develop the customer journey at Melio., • Enjoys working cross-functionally with other teams across the organization on a diverse range of internal and customer-facing initiatives., • Excellent time-management skills, as well as the ability to remain flexible as the company and role evolves., • Passionate about speaking with and building relationships with small business owners, helping their businesses succeed with Melio., • Experience working with small businesses in an account management or customer success capacity., • Own all strategic actions associated with customer engagement and retention efforts., • Build dynamic relationships with your customers through meaningful interactions and comprehensive engagements, developing a deep understanding of their business needs to drive retention., • Lead customers through early adoption and proactively guide them through lifecycle stages, educating on best practices, removing friction, and accelerating time-to-value., • Continuously evaluate customer health signals and feedback to surface churn risks and growth pathways across the customer lifecycle., • Execute proven sales methodologies to guide strategic customer conversations, deepen discovery, and influence outcomes for the customer and the business., • Share ownership of "one-to-many" motions (e.g. webinars), when required, to support customer education at scale, • Work collaboratively alongside relevant Melio departments to ensure the voice of the customer is constantly elevated in a digestible, actionable format, and that the customer is receiving the utmost support and satisfaction., • Proactively evaluate best practices when it comes to processes and procedures within the Customer Success role; suggest changes or enhancements to existing procedures to ensure the team's motions are aligned with the goals of customers and the business. As a Customer Success Manager, you will manage Melio's most valuable customers, overseeing the strategic growth and retention of top-tier accounts. You will act as a consultant at key milestones to ensure long-term success, drive deeper platform usage, and identify new avenues for expansion. Additionally, you will regularly surface customer feedback to internal stakeholders, including leadership, Product, Voice of the Customer, and Strategy teams to continue to enhance the platform. You will own the consolidation of this feedback as well as the packaging and presentation of the insights. About Melio USA: • Competitive compensation packages: We strive to make each and every employee feel valued and appreciated., • The annual base salary range for this position is $70,000 - $85,000 with an with an additional bonus component, • Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA., • 401K matching and stock options: Feel the investment of working at a hyper-growth startup., • Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees., • Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it., • Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week., • Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well! Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility. Melio accepts job applications on an ongoing basis until the position is filled. If you are interested in applying for this job opportunity, please do so directly on our careers page (or if you're here already, scroll down and apply now!). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job DescriptionAbout Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: * Business Insider named us an "enterprise startup to bet your career on" * Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world * Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America * Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Customer Success Manager to join our growing Commercial Customer Success team. In this role, you will be involved in working with customers to ensure the success and adoption of the Workato Intelligent Automation Platform. You will also be responsible for the success of an assigned set of customer onboardings in a timely and productive manner. In this role, you will also be responsible to: * Develop and maintain strategic business relationships with customers to drive adoption and retention. * Provide technical Workato product expertise. * Be the expert in deployment models and governance structures and share best practices from a business and technical perspective. * Educate People, Marketing, Sales, Customer and Finance Operations on the business value achieved through automating their processes. * Develop and implement processes and programs to increase usage of the product within the current group and drive cross sell opportunities within other groups. * Actively coach and mentor the broader CSM team, contributing to overall team development * Serve as the primary point of escalation when customer issues arise, troubleshoot, and ensure quick resolution. * Provide quantitative/qualitative analysis to inform team decision-making and product roadmap. * Become the trusted customer advisor and be the customer advocate within Workato. * Be available to work US hours. RequirementsQualifications / Experience / Technical Skills * BS or equivalent education * 5+ years of experience in consulting, customer success management and technical account management. Prior experience as a Account Executive, Senior Member of a large consulting firm or CSM in SaaS/iPaaS preferred * Experience in Integration and/or business automation. * Understanding of large complex businesses with many stakeholders. * Awareness of each of the following roles day to day processes and expertise in several; People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations. * Comfortable operating with revenue targets. * Impressive track record of high customer retention and growth. * Strong sense of customer empathy and customer-centrism. * Excellent interpersonal and communication skills. * Strong problem solving and analytical thinking. * Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments. * A passion for and belief in the power of automation to drive business value. * Prior Experience in Digital Transformation preferred. * Experience in Integration and/or business automation. * Past lead experience is a plus. Soft Skills / Personal Characteristics * Ability to effectively prioritize tasks and manage time, even under high-pressure situations. * Highly organized, able to manage many projects concurrently. * Issue management and resolution-focused. * Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact; we want company builders. * Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set. * Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience. * Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly. * Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. For New York applicants, the base pay for this role may range between $95,000 - $130,000 plus variable, benefits, perks, and equity. (REQ ID: 2627)

Job DescriptionClient Success Manager — Sunset Location: Dumbo, Brooklyn, New York City, NY (Onsite, 5 days/week) Compensation: $90,000 – $135,000 base + competitive equity Visa Sponsorship: None Experience Level: 2–4+ years Employment Type: Full-Time About Sunset Sunset is a fast-growing legal tech startup helping venture-backed companies shut down gracefully. The company manages dissolutions, legal filings, investor distributions, and operational wind-downs for startups. Sunset has also launched a rapidly growing AI data licensing business involving real workplace datasets for model training. The company has raised $5.5M and is scaling quickly across both its operational and AI data businesses. About the Role Sunset is hiring a Client Success Manager to support founders throughout the full company dissolution lifecycle. This is not a sales or upsell role — success is measured by operational accuracy, responsiveness, and founder confidence during high-stress transitions. The role combines customer success, operations, legal process coordination, and project management responsibilities in a startup environment. What You'll Own • Serve as the primary contact for client communication via phone, email, and tickets, • Manage founders through the full dissolution lifecycle, • Handle operational workflows including IRS 966 filings, investor capital distributions, and account closures, • Onboard clients into the Sunset platform and guide them through processes, • Become an expert in corporate wind-down procedures, • Maintain high CSAT, NPS, and SLA performance, • Collaborate with engineering, GTM, and operations teams, • Contribute feedback to improve internal processes and product workflows, • Create educational and help center documentationRequirements, • 2–4+ years in client success, customer support, operations, or account management, • Strong written and verbal communication skills, • Comfortable interacting with founders, attorneys, investors, and finance professionals, • Highly organized and able to manage 30–40 active client accounts simultaneously, • Strong problem-solving ability and curiosity, • Comfortable operating in ambiguous, high-stakes environments, • Empathetic and emotionally intelligent communication style, • Based in NYC or willing to relocate; comfortable working fully onsite in BrooklynNice to Have, • Startup experience, • Zendesk, Pylon, or ticketing platform experience, • Project management background, • Exposure to legal, tax, or finance operations, • Strong phone communication and relationship management skillsThis Role Is NOT For, • Those who approach the role as sales or upsell oriented, • Large enterprise-only CSM backgrounds without startup exposure, • Candidates with weak interest in the founder support mission, • Those who prefer rigid structure over ambiguity and ownershipLogistics, • Role is fully onsite in Dumbo, Brooklyn — 5 days/week — please only apply if you can commit to this, • Must be based in NYC or willing to relocate

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair. We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry. We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for a Customer Success Associate who can serve as a trusted and effective front-line partner to our customers. This person will be a critical part of managing our SMB segment and support function. The ideal candidate is an empathetic problem-solver, a clear communicator, and is willing to get their hands dirty in the day-to-day details of helping our users succeed. Direction will be ambiguous at times, so a high degree of ownership, creativity, and a bias for action are crucial. Fundamentally, this role is about understanding our customers' needs and championing their success. Please note, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Where you will make an impact: • Serve as the escalation point for our SMB customers, managing inbound inquiries via email, chat, and phone., • Triage, troubleshoot, and resolve customer issues, documenting and escalating technical bugs to our Engineering team with clear and concise tickets., • Conduct periodic, proactive client outreach to ensure ongoing engagement, monitor product usage, and share best practices., • Become a product expert and contribute to our customer-facing Knowledge Base, creating articles, tutorials, and guides that empower users and enable self-service., • Serve as the voice of the customer, translating their feedback into actionable insights for our Product and Engineering teams to drive product improvement., • Collaborate with the Implementation team to ensure a seamless post-sale handoff and onboarding experience for new clients., • Monitor customer health to proactively identify and address potential issues, driving platform adoption and mitigating churn., • Identify potential upsell and cross-sell opportunities., • Contribute to the continuous improvement of our customer success processes, tools, and playbooks., • Maintain accurate client documentation, including training records, escalations, and engagement historyWe’d love to hear from you if you have:, • 1+ years of experience in a customer-facing role (e.g., Customer Support, Customer Success, Account Management), preferably in a B2B SaaS environment., • Bachelor’s degree or equivalent practical experience., • Exceptional written and verbal communication skills, with a knack for clear, empathetic, and efficient correspondence., • A high degree of technical aptitude and the ability to learn new software quickly., • Experience with customer support platforms (e.g., Zendesk, Intercom, Jira) and/or CRMs (e.g., HubSpot, Salesforce)., • Strong problem-solving skills and the ability to navigate ambiguous customer situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startupNice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech., • Experience creating content for a knowledge base (articles, videos, FAQs)., • Familiarity with tracking and influencing customer success metrics (e.g., NPS, CSAT, Time to Resolution)What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job Description Join a fast-growing, venture-backed B2B fintech startup as a Client Success Manager and play a key role in helping founders navigate company wind-downs with clarity and confidence. This is a hands-on, high-impact role where success is measured by speed, accuracy, and client trust—not sales quotas. What You'll Do: • Manage a portfolio of clients through the full wind-down lifecycle, • Serve as the first point of contact via phone, email, and ticketing systems, • Execute operational tasks like regulatory filings, asset transfers, and capital distributions, • Guide clients step-by-step through complex processes with empathy and precision, • 2–6 years in client success, operations, project management, or support, • Highly organized with strong attention to detail, • Confident communicator who thrives in fast-paced, ambiguous environments, • Ability to manage multiple deadlines and complex projects, • Be an early team member in a scaling company, • Real ownership and impact from day one

Job DescriptionLocation / Work Model / Industry / Compensation Location: New York, NY Work Model: Hybrid (3 days/week in office) Industry: B2B SaaS / Enterprise Software / AI Compensation: $120,000–$140,000 OTE + equity About the Company Our partner is a high-growth, venture-backed SaaS company building AI-powered software for enterprise organizations. Their platform addresses a critical operational workflow used across finance, legal, security, and IT teams, helping companies move faster while maintaining compliance and control. The company has grown rapidly to over 100 employees globally and is now building out its U.S. commercial presence in New York. With strong traction in enterprise markets and a focus on solving complex, high-value problems, the team is entering a major growth phase. The Opportunity Our partner is hiring a Growth Associate to join their first U.S. go-to-market team. This is a high-ownership, early-career commercial role focused on building pipeline and helping establish the company’s U.S. sales motion from the ground up. You’ll work directly with senior commercial leaders and enterprise sellers to generate demand, support active deals, and contribute to how the company enters new markets. This role is designed for individuals who want to accelerate into revenue ownership, gain exposure to enterprise sales, and grow alongside a rapidly scaling team. Responsibilities • Build and execute outbound campaigns across email, LinkedIn, and other channels to generate qualified pipeline, • Identify and research target enterprise accounts and key decision-makers, • Qualify inbound and outbound opportunities and route them to the appropriate sales stakeholders, • Support enterprise deal cycles through research, coordination, and pipeline management, • Partner with senior commercial leaders on go-to-market initiatives and market expansion efforts, • Assist in organizing and executing events to engage senior buyers and accelerate deal cycles, • Contribute to early-stage GTM processes, messaging, and playbooks Requirements • 1–4 years of experience in sales, business development, consulting, or another high-performance environment, • Strong communication skills and ability to engage with a variety of stakeholders, • Demonstrated interest in revenue-generating roles and commercial work, • Ability to operate in a fast-paced, high-ambiguity environment, • Willingness to take ownership of outbound pipeline generation and learn quickly, • Experience in outbound sales, growth, or pipeline generation, • Background at a startup or early-stage company, • Evidence of high performance (academics, work, or extracurriculars), • Interest in enterprise software or B2B environments

Job DescriptionWant to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in! Customer Success at our company is working—and working well. Customers are onboarding successfully, relationships are strong, and retention is solid. But we are entering the next phase of growth where we need: • Onboarding is measurable, scalable, and efficient, • Product readiness and activation are clearly defined, • Customer health is predictive, not reactive, • CSM time is spent where it creates the most value, • Customers are segmented intentionally, not accidentally, • Success is measured by Net Revenue Retention (NRR) across software and payments This includes: • Establishing clear definitions of product readiness, activation, and ongoing adoption, • Designing onboarding with measurable outcomes and clear exit criteria, • Ensuring onboarding outcomes set the foundation for long-term success, • Aligning Customer Success, Product, Sales, and Support around shared definitions of customer progress and end-to-end customer experience, • Clarifying ownership across teams—what CS handles, what Support handles, and where Product must improve, • Expand the scope of Customer Success to include broader Customer Experience, spanning Onboarding, Customer Success, and Support alignment, • Own Onboarding and Customer Success outcomes directly, with clear accountability for activation, adoption, and retention, • Maintain a dotted-line partnership with Support—not a direct management responsibility, but accountable for ensuring customers have the right channels, responsiveness, and resolution pathways You will design and implement a segmentation model that defines: • Customer tiers based on revenue, complexity, payment volume, and strategic value, • Engagement models for each tier (high-touch, tech-touch, pooled, automated), • Which customers receive a named CSM, • Objective, not intuition-based, • Predictive, not reactive, • Actionable for CSMsThis includes:, • Identifying leading indicators of churn and expansion, • Integrating both software usage and payments data, • Translating health signals into clear operational actions, • Partnering with Product, Engineering, and Data to surface these insights directly in the tools CSMs use every day You will: • Align CS metrics and incentives around NRR, • Integrate adoption, expansion, and payments growth into CS workflows, • Ensure CSMs are rewarded for long-term customer value, not short-term saves You will: • Coach and develop the Customer Success Director, • Create clear career paths, expectations, and performance frameworks, • Introduce scalable processes and operating rhythms, • Build reliable reporting, forecasting, and executive visibility into the health of the customer baseWhat Success Looks Like:, • Clear definitions of product readiness, activation, and success, • Onboarding that is measurable and scalable, • A trusted customer health model used daily by CSMs, • Account tiering that aligns effort with customer value, • Data-driven digital CS programs that enable scalable one-to-many customer engagement, • AI embedded in CS workflows to surface insights and automate routine actions, • Systems that support account planning, activity tracking, whitespace analysis, and expansion forecasting, • Improved Net Revenue Retention across software and payments, • CSM time focused on the right customers at the right moments, • A Customer Success organization built to scale with the companyWho You Are:, • 10+ years of experience, • You’ve built or scaled Customer Success and onboarding organizations before, • You’ve designed segmentation, health scoring, and NRR models from the ground up, • You’re comfortable operating at both strategic and operational depth, • You know the difference between activity and impact, • You bring structure without bureaucracy, • You respect what’s working—and know when it’s time to evolve itBonus if you have:, • Led CS in a multi-product environment, • Owned revenue-adjacent outcomes, • Partnered closely with Sales, Product, and FinanceThis role offers a base salary range of $200-230K plus a performance-based bonus, bringing on-target earnings (OTE) to approximately $275k. In addition, the role includes a meaningful equity grant. Final compensation will depend on experience and impact.We offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.

Job Description We are seeking a Customer Success Manager to drive retention, expansion, and long-term value across multi-unit restaurant groups and hospitality operators. You will own the post-sale customer lifecycle, ensuring successful deployment, strong adoption, and measurable ROI from Palona’s Conversational AI platform. This role is highly strategic and revenue-oriented—you’ll partner with operators to transform how high-volume restaurants answer calls, take orders, and engage guests, while expanding Palona’s footprint across locations and use cases. We’re looking for someone who builds credibility quickly with operators and executives, thrives in startup environments, and consistently delivers clear, data-backed outcomes for customers. Role Overview The ideal candidate has experience working with multi-unit restaurant operators, franchisees, and hospitality executives. You will own the customer relationship post-sale, collaborating closely with Sales, Product/Engineering, and AI specialists to ensure customers realize value and expand over time. Your goal is to help Palona AI become the most trusted AI partner in the restaurant industry. Responsibilities • Own the post-sale lifecycle: onboarding, implementation, adoption, renewal, and expansion, • Build relationships with key stakeholders across:, • C-Suite (CEO, COO), • VP-level / Operations leaders, • GMs and franchise owners, • Translate operator goals and challenges (e.g., missed calls, staffing constraints, operational challenges) into measurable business outcomes and ROI, • Drive multi-location rollouts and expansion opportunities across brands and markets, • Partner with Sales to support renewals and identify upsell opportunities, • Collaborate with Product & Engineering to resolve issues and prioritize high-impact enhancements, • Deliver QBRs / EBRs with clear performance insights and strategic recommendations, • Represent Palona at industry events, customer meetings, and executive briefings, • Ensure a seamless feedback loop from customers into product and GTM strategyOutcomes You’ll Own, • Net Revenue Retention (NRR) and expansion across enterprise restaurant accounts, • Fast, successful deployments with strong time-to-value, • Increased adoption and usage across locations and teams, • Measurable customer impact:, • Revenue lift (conversion, AOV), • Improved automation, • Operational efficiency gains, • Expansion from pilot → regional → enterprise-wide rollout Required: • 4–8 years of experience in Customer Success, Account Management, or Operations within B2B SaaS, • Experience working with multi-unit restaurants, franchise groups, or hospitality operators, • Proven track record of driving retention, expansion, and customer outcomes, • Experience in early-stage or high-growth startup environments requiring ownership and adaptability, • Strong understanding of the restaurant technology ecosystem (POS, reservations, call centers, etc.), • Customer-first mindset with a focus on driving outcomes, not just managing relationships, • Ability to translate product performance into clear business value and ROI, • Background in restaurant technology, • Experience with AI, automation, or voice/vision technology, • Experience scaling accounts across multi-location, multi-market deployments, • Strong ability to influence product and GTM strategy through customer insights, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Free Food & Snacks, • Stock Option Plan

Job DescriptionEnterprise Customer Success ManagerFull-time Position About Us We are a rapidly growing B2B SaaS startup revolutionizing the way enterprises manage their digital transformation initiatives. Our cutting-edge platform empowers organizations to streamline their operations, enhance productivity, and drive innovation across their business units. As we continue to expand our client base and product offerings, we are seeking a talented and driven Enterprise Customer Success Manager to join our team. Position Overview As an Enterprise Customer Success Manager, you will play a crucial role in ensuring the long-term success and satisfaction of our high-value enterprise clients. You will be responsible for building and maintaining strong relationships with key stakeholders, driving product adoption, and maximizing the value our customers derive from our platform. This position requires a strategic mindset, excellent communication skills, and a deep understanding of B2B customer success principles. Key Responsibilities • Client Onboarding and Implementation: Develop and execute comprehensive onboarding plans for new enterprise clients, ensuring a smooth transition and rapid time-to-value. Collaborate with cross-functional teams to coordinate implementation efforts and address any technical challenges., • Relationship Management: Serve as the primary point of contact for assigned enterprise accounts, building strong relationships with key decision-makers and stakeholders at all levels of the organization. Conduct regular check-ins and quarterly business reviews to maintain engagement and identify growth opportunities., • Strategic Account Planning: Develop and maintain detailed account plans for each client, outlining goals, KPIs, and action items to drive adoption, expansion, and retention. Continuously monitor account health and proactively address any risks or concerns., • Product Adoption and Usage: Analyze product usage data and customer feedback to identify opportunities for increased adoption and value realization. Develop and implement strategies to drive feature adoption and showcase the full potential of our platform., • Customer Advocacy: Cultivate customer advocates within your portfolio, encouraging participation in case studies, testimonials, and referral programs. Facilitate knowledge sharing and best practices among clients to foster a strong user community., • Upsell and Cross-sell Opportunities: Identify and pursue expansion opportunities within existing accounts, working closely with the sales team to develop and execute account growth strategies. Ensure a seamless handoff between sales and customer success teams for upsell and cross-sell initiatives., • Churn Prevention: Monitor customer health scores and engagement metrics to identify at-risk accounts. Develop and implement targeted retention strategies to address concerns and mitigate churn risk., • Product Feedback and Innovation: Gather and synthesize customer feedback to inform product development priorities. Collaborate with the product team to communicate customer needs and market trends, contributing to the product roadmap., • Reporting and Analytics: Prepare and present regular reports on account performance, customer health, and key success metrics to internal stakeholders and leadership. Utilize data-driven insights to inform strategic decision-making and resource allocation., • Industry and Product Knowledge: Stay up-to-date with industry trends, competitive landscape, and product developments to provide informed guidance to clients and internal teams.Qualifications, • Bachelor's degree in Business, Marketing, or a related field; MBA is a plus, • 5+ years of experience in customer success, account management, or consulting roles

Job DescriptionWho you are You’re a customer-focused problem solver who enjoys working in technical environments and building strong relationships with customers. You’re curious, adaptable, and comfortable learning new technologies quickly. You take ownership of your work and care about helping customers achieve real value. You’re confident working with a range of stakeholders—from engineers to team leads—and are continuing to build your ability to navigate more complex customer environments. You thrive in fast-moving environments where priorities can shift, and you’re excited to grow your skills while contributing to a team that’s building and scaling. At Copia, you’ll work with industrial and engineering teams to help them adopt modern tools that improve how they collaborate, manage code, and operate critical systems. Copia is growing quickly, and this role is ideal for someone who is excited about being part of a fast-paced startup and looking to develop into a more senior Customer Success leader over time. What You'll Do: * Manage a portfolio of customer relationships, supporting them from onboarding through renewal * Build strong relationships with customer stakeholders, particularly engineering and operations teams * Lead regular customer engagements including onboarding sessions, check-ins, and business reviews (with support as needed) * Help customers adopt Copia and guide them toward best practices * Identify adoption risks and work with internal teams to proactively address them * Partner with Sales on renewal and expansion opportunities * Collaborate closely with Product, Engineering, and Support to resolve customer issues and improve the overall experience * Translate customer feedback into clear insights for internal teams * Track customer health, engagement, and key success metrics * Contribute to improving Customer Success processes as the team scales What you'll need: * 3–6 years of experience in Customer Success, Account Management, Consulting, or another customer-facing role * Experience working with customers in a SaaS or technical environment * Ability to learn new technologies and workflows quickly * Strong communication and relationship-building skills * Good organizational skills with the ability to manage multiple customers and priorities * Comfort working in a fast-paced, evolving startup environment * Experience collaborating cross-functionally with teams like Sales, Product, or Support * Willingness to take ownership and continue developing as a Customer Success professional Nice to have: * Experience working with industrial automation environments or engineering-heavy organizations * Familiarity with PLC systems, manufacturing technology, or hardware engineering workflows * Experience working in high-growth startup environments * Background supporting technical product adoption or complex software deployments * Familiarity with Git or modern engineering collaboration tools * Familiarity with Hubspot CRM This position is hybrid out of our New York City HQ.Benefits include unlimited PTO, employer-subsidized healthcare through Aetna, commuter benefits, in-office lunches, and more! Full-time, permanent employees also receive generous equity packages.Come join us!Copia is growing extraordinarily fast! Join a best-in-class start-up with huge amounts of upside and impact. Our headquarters is in New York City.

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair. We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry. We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over sponsorship of an employment visa at this time. Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders. A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job DescriptionCustomer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success Manager on behalf of a valued client partner in the wholesale trade infrastructure startup sector. HireNow Staffing is acting as a direct placement partner for this Customer Success Manager opportunity.We are seeking a strategic, hands-on post-sales professional who can manage a high-value account portfolio, drive adoption, uncover expansion opportunities, and guide customers through operational and technical workflows. This role requires strong business acumen, consultative communication, and the ability to support customers using ERP-connected systems in complex operating environments.HireNow Disqualifier: Candidates with jumpy or unstable resumes will not be accepted or interviewed. We are prioritizing professionals with consistent tenure, progressive growth, and measurable customer impact.Key Responsibilities • Own a portfolio of approximately 70–100 customer accounts, driving retention, usage growth, payment volume, and expansion opportunities, • Conduct deep discovery sessions to understand customer workflows, operational pain points, and strategic goals, • Lead executive conversations with CFOs, Controllers, Operations leaders, and finance stakeholders through QBRs and ongoing engagement, • Drive adoption of platform capabilities such as automation tools, payment workflows, collections features, and credit-related solutions, • Monitor account health metrics and proactively build action plans to mitigate churn or underutilization risk, • Partner with Product teams to convert customer feedback into actionable enhancements and roadmap insights, • Collaborate cross-functionally with Sales, Implementation, Support, and Product teams to ensure successful outcomes, • Use AI tools, automation workflows, and data insights to improve internal efficiency and customer experience, • Identify expansion opportunities through consultative account planning and workflow optimization Required Qualifications (Highly Important), • 3–5+ years of experience in Customer Success, Account Management, Solutions Engineering, or strategic post-sales roles within a technically complex SaaS environment, • Experience supporting ERP-integrated software or operational systems such as SAP S/4HANA, NetSuite, Workday, or similar platforms, • Proven experience working with non-technical customers in industries such as distribution, wholesale, food service, logistics, hospitality, or blue-collar operations, • Strong executive communication skills with experience leading business reviews and stakeholder conversations, • Ability to explain technical workflows and product capabilities clearly to non-technical audiences, • Discovery-oriented mindset with strong problem-solving and consultative instincts, • Ability to manage a high-volume portfolio while maintaining service quality and growth focus, • Stable employment history with clear progression; candidates with jumpy resumes will not be considered Preferred Qualifications (Strongly Valued), • Experience at Series A–C startups or as an early post-sales hire building customer success processes, • Background in fintech, payments, accounts receivable, automation, or workflow software, • Hospitality, restaurant, food & beverage, or supply chain industry background, • Experience driving product adoption and expansion revenue beyond renewals, • Familiarity with AI tools and automation platforms for workflow efficiency, • Solutions Engineering experience blended with commercial customer ownership, • Strong analytical skills with ability to use account data to prioritize actions HireNow Disqualifiers, • Renewal-heavy CSM backgrounds where 50%+ of role was limited to renewals, • Unable to explain technical concepts clearly to customers, • Multiple consecutive job stints under two years without clear rationale, • No ERP-related software or operational systems exposure, • Base Salary: $96,000 – $128,000, • On-Target Earnings: $120,000 – $160,000+ (flexibility for exceptional candidates), • Additional Compensation: Meaningful equity + full benefits package, • Work Location: Fully Remote (U.S.) | Preference for East Coast Time Zone

Job DescriptionWhy Join AngelList We’re solving some of the hardest problems in venture capital and private markets. You’ll work with a team that values precision, urgency, and long-term thinking. If you want to shape how startups are funded and built, this is the place. About AngelList We exist to accelerate innovation by increasing the number of successful startups in the world. We do this by building the financial infrastructure that makes it easier for more people to invest in world-changing companies. AngelList is the nexus of venture capital and the startup community. We support $171B+ in assets and have powered investments into over 13,000 startups—over 300 of which are unicorns. Today, 57% of top-tier U.S. VC deals involve investors on AngelList. While our scale is large, our ambition is larger. If you're excited to build the future of private markets, come build with us. About the Role: Our Venture Relations team at AngelList serves as the main point of contact for our clients across our suite of private market software products. Our clients include some of the most exciting investors in the Venture Capital ecosystem, CFOs of multi-billion dollar private market funds, and operators within private fund management. The Venture Relations team partners with our clients to deliver a delightful product experience, drive retention, and enable growth. In this role, you’ll serve as the operational center of excellence for AngelList’s customers by working closely with Account Managers to manage fund operations, troubleshoot client issues, and serve as subject matter expert on our software suite. You will work directly with General Partners, CFOs, and other external stakeholders to drive outcomes and focus on executing critical workflows to provide Account Managers and our customers with increased leverage. Internally, you will collaborate with sales, engineering, legal, finance, operations, and tax teams to enhance platform efficiency and track client challenges. Please note, this is not an investing role. This is a customer facing role. This role will be a hybrid role in our NYC office only - expectations are that you are in the office 2-3 days a week. You will: • Support Venture Relations Account Managers and Team Leads by owning fund operation actions and product support issues for clients in your Team’s book of business., • Execute operational tasks efficiently and effectively by ensuring that processes are followed, goals are met, and standards are maintained. You’ll continuously seek ways to improve operational efficiency., • Deliver an exceptional client experience through accurate, concise, and action-oriented communications with fund managers, their investors, and portfolio companies, • Collaborate with cross-functional teams to continuously surface new solutions for our GPs and achieve common goals. You’ll facilitate communication and coordination across functions to ensure smooth execution for client deliverablesOther characteristics of the ideal candidate:, • 2 years of experience within a rapidly growing startup or fintech organization, • Demonstrates a strong desire to engage in problem-solving activities. Proactively identifies issues and takes initiative to find solutions. You’ll show an enthusiasm for tackling challenges and improving processes., • Actively seeks opportunities for skill development and continuous learning. You possess a commitment to personal and professional growth and take steps to enhance your capabilities and expertise., • Resourceful, ambitious, and a quick learner, • Superb attention to detail — you need to be able to catch the edge case every time Compensation: The compensation for this role consists of a competitive base salary, performance based variable component, benefits, and equity package. The compensation for this role is $105,000 with a 10% target variable compensation and an equity package. Additional details about our Total Rewards package will be provided during the recruitment process. Benefits: We support your life both in and outside of work. Explore our benefits Learn about Funders & Founders What Guides Us: At AngelList, we are united in our purpose to accelerate innovation and build the future of private markets. Our beliefs and values shape what we work on and how we create impact. If the below resonate, we'd love to have you with us. Our beliefs Our values & leadership expectations AngelList is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionA little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we've condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We're on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what's possible. Overview The Client Partner will play a critical role in driving Knit's growth by managing and expanding our largest enterprise partnerships while also building relationships with new high-potential accounts. You'll own a portfolio of 10–20 enterprise accounts—some existing, some new—with the mandate to retain, grow, and strategically expand them across business units and markets. Acting as the commercial quarterback, you'll lead renewals, upsells, and cross-sells while prospecting into new divisions and organizations to grow your book of business. You'll join a team that's building something category-defining—and you'll help shape how some of the world's most respected brands uncover and activate insights through AI-native research. This is a high-impact, consultative sales role that blends strategic relationship management with commercial ownership. You'll collaborate closely with Customer Success, Research, and Product to ensure clients are realizing value while uncovering new ways Knit can help them succeed. Responsibilities | What you will own... Primary responsibilities of this role: • Own and grow a portfolio of 10–20 enterprise accounts, including both existing clients and targeted net-new logos., • Drive renewals and expansion, ensuring every partnership grows in scope, scale, and value year over year., • Uncover and pursue new opportunities within existing and prospective accounts—identifying new business units, teams, and use cases where Knit's platform can deliver value, • Act as a strategic advisor to senior Insights, Analytics, and Marketing leaders, helping them expand how they use Knit's AI-native platform across teams and business challenges., • Develop and execute account plans that identify whitespace, prioritize client goals, map key stakeholders, and drive consistent revenue growth., • Lead commercial negotiations—owning renewals, upsells, and cross-sells in collaboration with Sales Leadership, • Collaborate deeply with Customer Success, Research, and Product to ensure clients realize full value from Knit today - and evolve alongside our platform as new capabilities emerge, • Represent Knit externally at conferences, client summits, and industry events, strengthening brand visibility and deepening client relationships., • Maintain high standards for pipeline integrity, forecasting accuracy, and documentation across every stage of the renewal and expansion process.Required Skills & Experiences A successful candidate for this role has deep experience managing strategic enterprise accounts—particularly within the Insights, Analytics, or Marketing ecosystem. This role is ideal for someone who thrives in consultative selling, complex relationship management, and commercial ownership. Required: • 7+ years of experience in enterprise account management, client partnerships, or strategic sales in the research and insights industry, • Experience autonomously owning and leading customer relationships and entering new buying centers within existing Enterprise accounts, • We are specifically looking for individuals who have supported clients at Fortune 500 companies, with Insights titles (including but not limited to Chief Research/Insights Officers, VP, director-level and above), • Experience selling $100K+ contracts to clients at Fortune 500 companies and managing $1M+ Enterprise relationships, • Proven success managing Fortune 500 clients with multi-business-unit complexity., • Consistent track record of hitting or exceeding growth, renewal, or NRR targets., • Experience leading commercial negotiations for six- and seven-figure contracts., • Consultative, discovery-led approach with exceptional listening and problem-solving skills., • Highly organized, with disciplined pipeline and account management., • Strong collaboration skills—adept at leading cross-functional teams across Customer Success, Research, and Product., • Background in SaaS, AI, or technology-enabled services that drive strategic business decisions., • Experience managing global or multi-market client portfolios., • Are 1% better every day: We approach situations with a growth mindset and ask, "How can we make the business better?" and "What would it take?", • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through). CCPA disclosure here.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Senior Manager, Student Success, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 5-8+ years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • You've managed a small team of full-time employees (2–3 people) and know what it means to hire, coach, and develop others — but you're still hungry to grow as a leader yourself, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionWho we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn’t the place.If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.We're looking for: You would be joining Nitra at a critical stage of growth as we scale through Series B and build the foundation for the next phase of the company. We’re looking for a Strategy & Operations Lead to help build and scale the operating system behind Customer Success at Nitra. This is a highly visible, high-impact builder role for someone who thrives in fast-moving environments and enjoys solving hard problems through a combination of data, structured thinking, and pragmatic execution. You will work closely with Customer Success, Sales, Product, Finance, and company leadership to design and improve the systems, processes, and operating motions that drive customer activation, utilization, retention, and expansion. Your work will directly shape how we scale Customer Success from hundreds to thousands of healthcare practices while maintaining strong customer outcomes and operational excellence. The ideal candidate brings about 5+ years of total experience, including successful roles at high-growth technology companies, ideally in Customer Success Operations, Sales Operations, RevOps, or similarly analytical operating roles. The strongest candidates will also bring experience from an investment banking or strategy consulting analyst/associate program, pairing startup operating experience with structured problem-solving, analytical horsepower, and a bias toward execution. This role is designed for someone with high energy, strong ownership, and a proactive mindset. You are comfortable operating through ambiguity reflective of a startup environment and energized by solving problems that do not yet have clear answers. You naturally bring structure to complexity, use data to identify opportunities and risks, and move quickly from insight to action. Pragmatism is key as you identify what matters, prioritize effectively, and help drive execution across disparate teams. Experience supporting high-velocity SMB customer segments and/or healthcare environments is a strong plus Your responsibilities will include: • Own the Customer Success operating cadence, • Lead the daily, weekly, monthly, and quarterly business rhythm for Customer Success in tune with Sales, Product, and Company-level cadences., • Convene key operating reviews, develop analyses, surface insights, and drive actions against business metrics including card spend, marketplace utilization, and AI software adoption, retention, and expansion., • Drive customer utilization, adoption, and retention, • Partner closely with Customer Success, Sales, and Product leadership to improve medium and long-term card and marketplace spend as well as AI product GDR and NDR., • Constantly review and recommend changes to operating metrics, segmentation, and team structure, • Turn data into insights and execution, • Build analyses, dashboards, KPI frameworks, and forecasts to identify trends, root causes, and growth opportunities. Translate insights into pragmatic recommendations and measurable action., • Build scalable systems and processes, • Design and improve workflows, segmentation, forecasting, reporting, and operational processes., • Own and lead software adoption and/or AI tool development., • Own quarterly and annual planning processes, • Work closely with leaders across Customer Success, Sales, Product, Finance, and Operations on planning, performance management, and strategic initiatives., • Partner with finance, leadership to define the strategy, budgets, organizational priorities, and long-term investments needed to scale Customer Success and accelerate business growth.You have:, • Total of 5+ years of experience that includes successful stints at high-growth technology companies, ideally within Customer Success Operations, Sales Operations, RevOps, or similarly analytical operating roles., • Experience from an investment banking or strategy consulting analyst/associate program is strongly preferred., • Strong analytical and problem-solving skills, with the ability to turn data into actionable insights and measurable business outcomes., • High energy, strong ownership, and comfort operating in ambiguity within a fast-moving startup environment., • A proactive, builder mindset with a demonstrated ability to independently identify problems and drive solutions., • Experience building scalable processes, reporting, dashboards, workflows, and operating cadences., • Strong communication and stakeholder management skills, with comfort working cross-functionally and directly with executives., • Experience supporting high-velocity SMB environments and/or healthcare practices is a plus., • Bachelors or equivalent degree from an accredited institution. We offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win, • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra, • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options., • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match, • Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.The base salary range for this full-time position is $150k - $180k + equity + benefits. Our salary ranges are determined by role, level, and location. Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law.

Job Description About Prevail Legal A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings. By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team! About the Position: Prevail Legal is a leading legal technology company transforming how law firms manage depositions and litigation support through AI-assisted court reporting, real-time transcription, and streamlined deposition management. As a Customer Success Manager, you will serve as the primary relationship owner for a portfolio of law firm clients — ensuring they receive an exceptional, white-glove experience from onboarding through every session. This role sits at the intersection of client relations, session operations, and cross-functional coordination. You will act as the voice of the client internally and as a trusted advisor externally, with a direct impact on retention, expansion, and the overall Prevail client experience. Role Type: Full-Time Remote – U.S. Based Key Responsibilities: Client Relationship Management • Own a portfolio of law firm client relationships, serving as the primary point of contact throughout the client lifecycle, • Lead client onboarding, ensuring smooth adoption of Prevail's platform, workflows, and service standards, • Conduct regular business reviews and proactive check-ins to surface needs, address concerns, and identify growth opportunities, • Coordinate deposition session logistics in collaboration with the Operations team, ensuring all resources are confirmed and coverage is airtight, • Monitor session delivery in real time; escalate and resolve issues related to court reporters, videographers, interpreters, and support, • Step in as needed to assign resources, confirm coverage, or resolve job-related conflicts to protect client experience, • Partner with Operations, Sales, and the Transcript/Certification teams to ensure seamless coordination across the client journey, • Surface client feedback and recurring issues to internal stakeholders, advocating for product and process improvements, • Collaborate with the Dev team to communicate client-facing feature requests and platform updates, • Uphold and enforce Prevail's quality standards for all service partners including court reporters, videographers, and interpreters, • Identify performance trends and escalate service partner concerns through the appropriate channels, • Ensure compliance with client-specific preferences, transcript formatting standards, and SLA commitments QUALIFICATIONS Required: • 3+ years of experience in customer success, account management, or client services — preferably in legal, court reporting, or litigation support, • Demonstrated ability to manage multiple client relationships simultaneously in a fast-paced, deadline-driven environment, • Strong written and verbal communication skills with a professional, client-first presence, • Proven track record of problem-solving under pressure and resolving operational issues quickly and effectively, • Experience with legal technology platforms, deposition management systems, and court reporting operations, • Familiarity with litigation support workflows including resources allocation and assignment, transcript certification, videography, and remote deposition technology, • Exposure to tools such as Reporter Base, CRM platforms, or case management software, • Comprehensive benefits plan including medical, dental, vision, 401(k), life insurance, and short-term disability, • Five weeks of PTO, all Federal Holidays, and Parental Leave, • Generous continued education allowance, • Employee stock option plan, • Remote-first environment, • The pay range for this salary position is $65,000 - 70,000/yr. However, the pay offered may vary depending on job-related knowledge, skills, and experience. Prevail Legal reserves the right to modify this job description to meet business needs. We can only hire US Citizens and cannot provide H1B Visa sponsorship. Prevail Legal is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Merge is looking for a Customer Success Manager to help lay the foundations for repeatable and consistent revenue growth. You should be driven, adaptable to change and creative as you help us test out new ideas and find what works in the pursuit of building a truly customer-centric process. This is a fantastic opportunity to play a key role in an organization that cares deeply about delivering an exceptional customer experience. What you will do: • In the role, you will work directly with technical stakeholders at our customers to escalate and resolve issues and challenges swiftly and effectively, • You will manage our customers' post-sales journey from onboarding to renewal and collaborate with sales and technical services to ensure customers are adopting Merge and that we are properly supporting their use cases, • The expectation will be to manage 40-50 commercial customers, • A minimum of 3+ years of experience working in a Customer Success or Account Management function for software products, • A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers' team within Merge, • The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc., • An entrepreneurial mindset – in a fast-moving startup environment, priorities shift and playbooks don't always exist; you'll need to exercise sound judgment, adapt quickly, and operate effectively beyond established processes, • The cash compensation range for this role is $125,000-$150,000 OTE (base + variable compensation), • Unlimited PTO + 10 company holidays, • Pre-Tax commuter benefits, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend

Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, MerusCase, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a MerusCase expert and offer personalized service to show the value of the product for long-term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to high level customer inquiries as quickly and accurately as possible via email or phone., • Work collaboratively with other departments to resolve issues and deliver a great customer experience., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Work collaboratively with Sales to ensure a smooth client transition and onboarding process., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

Job Description Manager / Senior Manager Client Services US – Full time Talented or aspiring salespeople who are persistent, eager to learn and have a solid background in Market research will thrive in this role. The Manager / Senior Manager of Client Service position is for someone who has a couple of years of experience in account management or client services or wants to move into that field and advance into next steps of their career. This client-centric sales position is focused on expanding and deepening client relationships, identifying new areas of delivery, and optimizing client satisfaction. If you long for a nimble and agile environment where you, as a Client Service Manager, can be mentored and supported within a well-developed team structure, contribute with new ideas, and see tangible results and impact, EyeSee is the right place for you. What do we do? EyeSee is one of the fastest-growing global behavioral insights companies based in New York, Ghent, Paris, London, Belgrade, Mexico City, and Singapore. By using an award-winning combination of remote methods such as eye-tracking, facial coding, virtual shopping, and survey, we measure and enhance the impact of shopper marketing, advertising, innovation, UX, and e-commerce. We leverage innovative technology to bring highly reliable behavioral research to global clients such as Mondelez, Google, Twitter, Microsoft, Colgate-Palmolive, and many others. Our ambitious growth opens exciting new possibilities across the globe – and deepening and expanding our client accounts in the US is one of our priorities. How do we work? The team at EyeSee is excited about innovation, problem-solving, and ensuring our clients receive the best value out of our reliable behavioral research. Our culture is one of experimentation, invention, personal growth, and courage in tackling business challenges, with a pinch of unique character. Our grit and resourcefulness helped us grow from a two-person Belgian startup into a recognized global player in the Insights industry - and we are enjoying the ride! We believe that personal fulfillment, sustainable company growth, and client success can, and should, reinforce each other. What is this role about? Our mission is to make behavioral insights the norm – Managers of Client Service at EyeSee will work with client-side stakeholders to help them exponentially improve the way they obtain insights about consumers or users. This role requires a deep understanding of client needs and our growing portfolio of solutions, coupled with adaptability to different industry verticals (CPG, Healthcare, Media, Tech, etc.). Through expanding and fortifying client relationships in the US market, you will support our Client Service Directors on their strategic global account management efforts while in parallel independently leading tactical client accounts and honing your Client service skills. • Grow existing client accounts and establish new buyers within them that would benefit from EyeSee’s scalable remote solutions, • Develop and sustain client relationships through meetings, presentations, networking, conferences, etc., • Drive an increase in sales to achieve our ambitious growth plans and increase account ARPA (average revenue per account), • Present EyeSee’s capabilities to Fortune 500 global companies, understanding their business outlook and demonstrating how EyeSee could partner them in the long-term, • Stay current with the competitors' strengths and weaknesses; effectively articulating EyeSee's unique competitive advantage in the market, • Extract the maximum value out of EyeSee’s CRM tools to foster client retention, • Collaborate with other teams (Brand and Communication, Pre-sales, Insights, Product, R&D) to push our growth forward. If you are all about fostering and growing client relationships, are a great communicator, eager to grow in a new position selling complex products, are flexible and ready to learn from a team of experienced business developers and account managers, this position might be the perfect next step in your journey. Please note that we are looking for the right profile and ambition fit - and less so for an exact number of years of experience. • 3+ years of experience working in market research or consumer behavior – strong research background and understanding, • 2+ years of sales experience in a market research environment, OR a strong desire to move into a commercial role within market research, • Native-level spoken and written English, • Excellent negotiation skills, • Record of success in sales if coming from a previous commercial role, • Proven Skillset in account management, customer communication, presenting & proposal-building if coming from a previous commercial role, • Strong team-playing and hands-on mentality, • Problem-solving thinking and decision-making abilities, • Interest in innovation, consumer insights, and marketing, • Work in a fast-growing, technology-driven research company, • Competitive base pay and uncapped/progressive commissions, • Education and development budgets, • 23 days of paid holiday leave (including company closing between Christmas and New Year), • Mobile phone subscription, • International and adventurous team building trips, • And many other personalized & fun benefits! We look forward to meeting you!

Job Description About Project Healthy Minds Project Healthy Minds is a mental health nonprofit that runs like a tech startup. We are pioneering a first-of-its-kind model: applying technology to address one of the biggest social issues of our time: the growing mental health crisis. We believe in a simple but profound idea: that it should be as easy to find mental health services as it is to book a flight or a restaurant reservation. That’s why we’re building the world’s first digital marketplace for finding mental health services that are right for you. To do that, we work with some of the most inspiring and influential leaders in America — business titans, tech entrepreneurs, clinicians and scientists, musicians, artists, athletes, media stars, policymakers, and more — because we believe that the world’s most complex challenges require interdisciplinary teams and solutions. We are backed by a powerhouse of industry-leading Board of Directors and Advisory Council Members who are passionate, hands-on, and dive into the important work with us. Learn more at projecthealthyminds.com and @projecthealthyminds on social. About the Role WHAT WE'RE LOOKING FOR Workforce mental health is one of the defining business and human issues of our time. The American workforce is exhausted, burned out, and disengaged — and most employers still treat mental health as a benefits checkbox rather than a performance lever. Project Healthy Minds is building the body of work that changes that, anchored by the Corporate Coalition: a first-of-its-kind, employer-driven research initiative bringing together top executives, companies and researchers to build the first standardized measurement framework for workforce mental health. We are looking for a Manager to help build and scale PHM’s workforce mental health portfolio. You will be the day-to-day operator behind the Corporate Coalition, the connective tissue across our employer programs, and a driving force in shaping where this work goes next — new initiatives, new partners, new programming, new ideas. This role reports to the Director of Advocacy. This is not a behind-the-scenes role. You will sit in front of CHROs and their teams, host roundtables, draft toolkits, push research forward, and carry the standard for how PHM shows up for the country’s most ambitious employers. This is a chance to help build the most ambitious workforce mental health initiative in the country — alongside the most thoughtful CHROs in America, leading researchers, and a team that ships. HOW YOU'LL CONTRIBUTE * Run the day-to-day of the Corporate Coalition — own the relationship with each member company across communications, research, and employee engagement. * Help shape and launch the next layer of PHM’s workforce mental health programs — new convenings, content, research collaborations, and employer-facing offerings. * Run the cadence that keeps it all moving: bi-weekly comms calls, quarterly roundtables, monthly content drops, and our two flagship moments each year (Mental Health Awareness Month in May and World Mental Health Day in October). * Coordinate across PHM (product, comms, advocacy), Harvard Business School, and our external PR partners to keep workstreams aligned and on schedule. * Translate complex research and data into clear, useful materials for member companies, their employees, and the broader employer community. * Build and ship turnkey resources: leadership announcement toolkits, employee engagement campaigns, manager talking points, expert webinars, social assets, op-eds, and more. * Recruit and onboard new Coalition members and partners as the work expands. * Track outcomes, measure what’s working, and bring sharp judgment to what should change. OUR IDEAL CANDIDATE IS We are open to a range of backgrounds. You may come from one (or more) of these worlds: * A coalition or membership manager at a peer convening organization (Aspen Institute, Conference Board, BSR, Catalyst, Business Roundtable, World Economic Forum, Ad Council, US Chamber Foundation). * A high-caliber management consultant from a top firm (Bain, BCG, McKinsey, Deloitte, Mercer, WTW, Aon, EY-Parthenon) ready to leave the deck factory and own outcomes — people-practice experience welcome but not required. * A customer success or strategic accounts lead at an enterprise SaaS or HR tech company who has owned senior-stakeholder relationships and renewal/expansion targets. * An early-stage startup, venture studio, or incubator operator — a founding team member, chief of staff, or early-hire generalist who has built from zero, worn five hats, and shipped under pressure. Across these profiles, the candidates we will be most excited about share: * 3–7 years of relevant experience and a track record of execution. * Comfort and credibility with senior corporate stakeholders, ideally at the C-suite level. * Sharp written and verbal communication. * Strong project management instincts and attention to detail in environments with many moving parts. * An interest in (and ideally exposure to) workforce mental health, the future of work, or organizational research. * A bias to action and the scrappiness to build alongside us. * Sales muscle is a plus, not a requirement — but you should be the kind of person who can hold a room and close a conversation. Why This Is a Unique Opportunity You will help build the most ambitious workforce mental health initiative in the country — alongside the most thoughtful CHROs in America, Harvard’s leading researchers, and a team that ships. You will see your work translate into employee experiences at scale, executive decisions, headlines, and policy. And you will do it on a small, sharp team where what you ship is what gets shipped. What We Offer * Competitive compensation * Competitive medical, dental, and vision benefits * Paid holidays and generous PTO * Life insurance * Short-term and long-term disability * Spring Health mental healthcare * Commuter benefits * Perks at Work * Experience joining a dynamic start-up environment that is re-writing the playbook for social change in the mental health tech space * Benefits of joining a close-knit, highly-motivated team with mentorship opportunities from a world-class network of founding leaders, Advisors, and Board members * Learning & Development opportunities, including free MasterClass subscriptions * Opportunity to attend inspiring experiences and events with thought leaders, business executives, and iconic speakers across a range of industries * And more (just ask!) The annual salary for this role is $85,000 - $105,000, commensurate with experience and fit. EEO Guidelines: Project Healthy Minds is an Equal Opportunity Employer and does not discriminate on the basis of an individual’s sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Project Healthy Minds will provide reasonable accommodations as required by applicable federal, state, and/or local laws, and will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable “Fair Chance” laws. COVID Guidelines: The health and safety of our Project Healthy Minds community is the highest priority. As such, Project Healthy Minds is requiring all newly hired staff members to be fully vaccinated and boosted with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law. Due to the high volume of applications received, only those selected for an interview will be contacted. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Gartner Research Board (GRB) selects highly talented people to join the organization as Research Analysts (RAs). RAs form the core of the GRB's research teams, distilling findings from a variety of sources and presenting them in a way that is consumable for senior technology executives. Being an RA at the GRB is not a backend position: you will be directly engaging with Executives at global Fortune 500 (in many cases F50, or F10) companies as well as other highly influential thinkers and Executives. We place this high level of trust in our associates because RAs are the future of the GRB, and they are expected to rise to the challenge. An RA builds and develops enduring and transferable career skills at GRB through training, mentorship, and regular growth in roles and responsibilities. What you'll do * Draw thoughtful conclusions from complex, mostly qualitative data from a cacophony of often-conflicting sources. Identify and collect the data you need to do so through a range of channels, including interviewing and surveying GRB members, analyzing proprietary data, conducting secondary desk research, and speaking to key players throughout the broader technology ecosystem. * Propose and test insightful ideas through primary and secondary research and convey them in polished written, graphical, and verbal products. Aid in developing content and facilitating conversations that support our members' most important initiatives. * Identify and connect with industry leaders, academics, and startup executives, both to conduct research interviews and to build our extensive set of ecosystem and thought-leader relationships. * Master research processes with an eye towards continuous innovation to ensure the GRB continues to provide world-class service. * Utilize approved AI tools to improve efficiencies in our business and deliver even greater value for our clients * Able to solve complex problems and successfully manage ambiguity and unexpected change * Teachable and embracing of best practices and feedback as a means of continuous improvement. What you'll need * Bachelor's Degree (Technology background, higher degrees, or post-graduate work experience are welcomed, but not required) * Excellent writing, reading and critical thinking skills; interviewing and presentation skills are a plus. You'll need to be comfortable working in small, collaborative teams in an iterative, fast-paced manner * U.S. work authorization What we offer * Direct interaction with our membership of Senior Executives from Fortune Global 500 companies and government agencies. You'll gain a view into how these executives are addressing their most strategic questions, and develop the skills needed to communicate at an executive level. * Opportunity to meet and engage with key thinkers in technology companies, Silicon Valley startups, academia, consulting groups, and venture capital firms * A highly learning-centric, trusting, and fun (!) work environment with colleagues who are well-rounded and deeply curious * A culture dedicated to learning and continuous improvement, ranging from professional presentation classes to structured feedback and one-on-one coaching and mentorship * Former RAs have been accepted to top business schools, PhD programs, and other graduate degree programs; gone to work for established companies and technology startups; or have continued their careers at Gartner. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner is the world authority on AI At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 64,000 USD - 87,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to___. Job Requisition ID:109906 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: ___ For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

WHO WE ARE At Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media. We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally. With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters. ABOUT THE TEAMThe Customer Success team is part of the broader Basis Customer Experience team which includes Basis Solutions and Engineering, Customer Onboarding, and Customer Success. The Basis Customer Experience team is the center of our software operations and is the driving force behind our sales and support. Through our ‘raving fan’ service philosophy, we provide above and beyond service to thousands of advertisers, agencies, and other media buying professionals. Members of this team enjoy the opportunity to gain deep insight into the online advertising world and grow their careers through continued education in the workplace. WAYS YOU’LL CONTRIBUTE You will enthusiastically grow revenue and drive adoption of the Basis Platform through strategic account management and relationship building. You will be responsible for growing existing revenue alongside Sales by partnering with your clients to identify and meet their business objectives, ensuring their success as they adopt a new platform. From training them on Basis usage, DSP strategy and optimization, to defining packages and pricing, you’ll own the day to day and become an integral part of your clients’ digital strategy. You will also contribute by: • Owning your own book of dedicated customers; focused on continued revenue growth, widening platform usage, goal development, and establishing clear product feedback communication channels., • Establishing best practices and creative strategies to rapidly grow client spend and platform adoption through continued education, proactive outreach, opportunity tracking, and goal development., • Collaborate with cross functional teams (Product, Sales, and Support) to resolve issues, prioritize feedback, and enhance client value., • Providing business insights through Partner Reviews and other regular reports to help drive revenue and Partner KPIs against platform usage., • Maintain detailed client health tracking, usage metrics, and engagement documentation in CRM and CS tools., • Maintaining a deep understanding of Basis' software products and industry knowledge to be able to speak with customers and the team about the most relevant features/functionality for their specific business needs., • Working closely with champions and decision makers to influence growth strategies thru Raving Fan Service., • Continuing education and developing programmatic buying knowledge and skills of your customers., • Reviewing campaigns and provide detailed feedback to educate platform buyers., • Helping realize client goals by customizing training, guiding campaign set up, and making optimization recommendations., • Working with Basis' internal support, product, and operations teams to provide high level of assistance post sale., • Maintaining and improving the NPS (Net Promoter Score) and advocacy program, • Min 2 years experience in advertising technology or related field, • Min 2 years sales experience in either direct sales, sales training, or account management, • 1+ years experience in a DSP/programmatic space, • Dynamic presenter and public speaker, • Loves to solve problems and dig into challenges, • Ability to adapt quickly to a rapidly changing technology environment, • Experience working with and influencing cross functional teams, • Super-positive attitude, worthy of our ‘raving fan’ service philosophy, • Ability to learn complex software applications and to thrive in a fast paced, ever-changing, startup environment, • Excellent written and verbal communication skills, organizational, people, & time management skills, • Enthusiasm to grow revenue & drive adoption of Basis, • Deep knowledge of online business practices, • The ability to travel (including some day and overnight trips), • Commitment to creating inclusive, respectful environments where all voices are valued and supported., • Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning., • Bachelor's degree or higher

Job Description: Prospect and Qualify Leads: Research and identify potential property owners who might be interested in becoming PadSplit Hosts and qualify them based on suitability. Conduct Outreach: Execute outreach strategies, including cold calling, emailing, and networking, to connect with traditional property owners. Host Discovery Calls and Meetings: Engage property owners in initial conversations to understand their needs, goals, and potential barriers to joining PadSplit. Deliver Value Propositions: Clearly articulate the benefits of PadSplit's model, such as increased revenue potential, simplified management, and societal impact. Build and Nurture Relationships: Develop trust-based relationships with property owners, acting as a trusted advisor to address concerns and highlight opportunities. Tailor Solutions: Customize hosting solutions based on the unique circumstances of property owners, including financial modeling, property suitability, and compliance requirements. Close Deals: Guide property owners through the decision-making process, negotiate terms, and finalize agreements for onboarding as PadSplit Hosts. Collaborate with Onboarding Teams: Coordinate with internal teams to ensure smooth onboarding for new Hosts, providing accurate property details and expectations. Track and Report Metrics: Maintain detailed records in CRM systems, tracking outreach activities, conversion rates, and other key performance indicators. Stay Updated on Market Trends: Monitor the real estate market, competitive landscape, and legislative changes to refine outreach and value propositions effectively. Host Educational Sessions: Organize webinars or in-person sessions to educate property owners on PadSplit’s benefits and address common misconceptions. Requirements: Sales Experience: Proven success in B2B or B2C sales, particularly in the real estate or property management sectors, with a track record of meeting or exceeding sales targets. Relationship-Building Skills: Strong interpersonal and communication abilities to build trust and long-term relationships with property owners. Self-Motivation and Independence: High level of self-discipline and motivation to thrive in a remote, fast-paced startup environment with minimal supervision. Adaptability and Problem-Solving: Ability to think on their feet, overcome objections, and tailor solutions to meet the unique needs of property owners. Knowledge of Real Estate Markets: Familiarity with the dynamics of real estate investing, rental markets, and property management is highly desirable. Tech Proficiency: Comfortable using CRM systems (we use Salesforce and Hubspot), sales enablement tools, and virtual communication platforms for outreach and reporting. Strong Presentation Skills: Ability to confidently present PadSplit’s value proposition through virtual meetings, calls, or live presentations. Analytical Skills: Capable of interpreting market data, calculating ROI, and presenting financial benefits to potential Hosts. Team Collaboration: Effective at collaborating with cross-functional teams, such as marketing and onboarding, to ensure a seamless experience for new Hosts. Entrepreneurial Mindset: Resilience and resourcefulness to tackle challenges and drive results in a rapidly changing startup environment. PadSplit Core Values: Consistently demonstrate our values of compassionate directness, high integrity, optimism, intellectual curiosity, strong work ethic, empathy, self-awareness. Benefits: Fully remote position - we swear! Competitive compensation package including an equity incentive plan National medical, dental, and vision healthcare plans Company provided life insurance policy Optional accidental insurances, FSA, and DCFSA benefits Unlimited paid-time (PTO) policy with eleven (11) company-observed holidays 401(k) plan Twelve (12) weeks of paid time off for both eligible birth and non-birth parents The opportunity to do what you love at a company that is at the forefront of solving the affordable housing crisis

Our Mission At Palo Alto Networks, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Impact Join the fastest growing team where experience meets cutting-edge solutions * Build and cultivate strong customer relationships, driving business growth within the region. * Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives. * Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement. * Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers. * Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions. * Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients. * Travel domestically as needed to meet with customers and attend key business events. Qualifications Your Experience * 5+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry. * Extensive platform selling experience in complex sales with multiple buying centers. * Experience selling SIEM, EDR, XDR, SOC and SOAR solutions is highly preferred. * Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations * Expertise in applying complex solution sales methodologies to drive results. * Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy. * Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams. * Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred * Willingness to travel domestically as necessary to meet business needs. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here () . We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver's license.

We are seeking a Sales Executive with deep experience selling into Fortune 500 enterprises, particularly cybersecurity, engineering, trust & safety, and risk teams. This role requires someone who thrives in a fast-moving startup environment and is comfortable owning the entire sales motion, from bui

Startup Enterprise Sales Executive. We are hiring a Startup Enterprise Sales Executive to lead enterprise new-business acquisition and close high-value SaaS contracts. This is a high-visibility, cross-functional role requiring autonomy, consistent execution, and the ability to operate effectively in

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Shape the future: As an early sales leader in a hyper-growth startup, help refine Zips sales strategy, process, and team culture. Perks Benefits:/pulliStart-up equity/liliFull health, vision dental coverage/liliCatered lunches dinners for in office employees/liliCommuter benefit/liliTeam building

Sales Development Representative. We're looking for hungry, high-energy SDRs to be the tip of the spear for our sales team. If you're competitive, coachable, and relentless about getting things done, this is your chance to break into tech sales at a fast-growing, Y Combinator-backed startup.