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Job DescriptionDescriptionKickstart Your Career with Purpose – Join WeCare Centers as a Financial Services Coordinator! Are you detail-oriented, organized, and ready to make a real difference in people’s lives? At WeCare Centers near Cedarhurst, NY, we’re looking for a Financial Services Coordinator to join our team — someone who thrives in a collaborative environment and is eager to grow within the long-term care industry. In this key role, you'll be the connection point between our facility and families, attorneys, and care teams — helping to ensure smooth communication and accurate financial processes. You'll manage resident trust accounts, track petty cash, and support our Accounts Receivable operations, all while contributing to a mission-driven organization that values care and compassion. Key ResponsibilitiesLiaison Functions · Serve as the primary point of contact for attorneys, guardians, and financial representatives related to resident billing, guardianships, and legal documentation. · Coordinate and track progress on Medicaid applications, third-party authorizations, and related documentation needs. Resident Financial Accounts · Monitor and reconcile resident trust funds and petty cash accounts in accordance with regulatory and internal policies. · Ensure proper documentation and communication regarding resident financial activity and fund disbursements. Accounts Receivable Support · Assist with AR tracking and aging analysis; follow up on outstanding balances and provide updates to the business office and regional teams. · Support preparation of AR-related reports for internal leadership and audits. Documentation & Compliance · Maintain organized records of legal and financial documentation (e.g., POAs, guardianship papers, court correspondence). · Ensure compliance with federal, state, and facility policies related to resident finances and billing. Cross-Functional Collaboration · Work closely with the facility business office, social services, admissions, and corporate finance teams to ensure accurate and timely financial coordination. · Coordinate with the reimbursement and finance teams on outstanding AR, collections strategies, and payer-related challenges. Skills, Knowledge and ExpertiseRequired: • Familiarity with Accounts Receivable processes and Medicaid/Medicare payer systems, • Strong organizational and communication skills, • Ability to manage sensitive information with discretion, • Proficiency with Microsoft Office Suite and electronic health records (EHR) systemsPreferred:, • Prior experience in a skilled nursing facility or healthcare setting, • Experience working with legal representatives, guardians, or fiduciaries, • Knowledge of Medicaid application and follow-up processes, • Comfort with multi-tasking in a fast-paced environment, • Detail-oriented with a proactive, solution-focused mindset Benefits • Health, Dental, and Vision Insurance, • Voluntary Benefits, • 401(k) with Discretionary Match

Job DescriptionBenefits: • Opportunity for advancement, • Training & development Responsibilities • Greet clients promptly and warmly as they arrive for appointments, • Manage check-in process and notify therapists of client arrivals, • Maintain a calm, organized, and professional front desk environment, • Answer basic questions about the office, services, and appointment flow, • Support the team with light administrative tasks as needed, • Ensure waiting areas remain tidy and inviting Qualifications • Friendly, approachable demeanor with strong interpersonal skills, • Reliable, punctual, and attentive to detail, • Prior experience in hospitality, reception, or customer service, • Ability to remain calm and professional in a busy environment, • Excellent verbal communication skills Schedule & Compensation • 8-4am shift, and 1-9pm shift, • $17/hour, • Full time, • Merrick and Massapequa offices

Job Description Reception and Greeting: • Welcome visitors, prospective residents, and family members with a warm and courteous demeanor., • Answer incoming phone calls promptly and professionally with the approved company greeting, screen all calls after transferring to the appropriate person or department., • Take accurate messages as necessary., • Provide general information about the assisted living community and its services to callers and visitors., • Monitor all visitors, third party providers and residents and ensure that they sign in and out of community., • Operate and use appropriately the radio communications system., • Accept /sign for overnight packages and call department to inform them of the delivery., • Make PA announcements as required by administration., • Receive incoming sales inquiries, whether by phone or in-person visits., • Assist with administrative tasks, such as maintaining the visitor log, managing incoming and outgoing mail, Sort and distribute interoffice mail., • Ensure that the front desk area and lobby is tidy and presentable., • Accept monthly Resident rent checks on behalf of the accounting office., • Engage with prospective residents and their families to understand their needs and interests., • Provide assistance to residents and their families with their inquiries, requests, and concerns., • Offer guidance and information on community activities, events, and amenities., • Help coordinate transportation for shopping, doctor appointments, banking and activity trips and maintains concierge handbook., • Make trip reminder calls to residents as directed by Director of Resident Services and/or Director of Recreation, • Follow established protocols to handle emergency situations, including contacting the appropriate team members, emergency services, or family members., • Knowledge of security/fire alarm systems and procedures., • Monitor security and emergency call systems., • Knowledge of appropriate response to emergency situations., • Comply with all organizational policies, procedures, and regulations, including privacy and confidentiality guidelines., • Stay updated with information related to the assisted living community's services.