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Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications • Experience in wireless communications, retail customer service, or technical support, • Previous call center or retail support experience is a plus. What We Offer • Comprehensive training and development programs, • A supportive and engaging team environment, • Opportunities for career growth and advancement Benefits • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job Description Bilingual Virtual Sales Representative (Cold Caller) As a Bilingual Virtual Sales Representative, your primary role will be to conduct cold calls, set appointments, and close sales, making at least 100 calls a day. You will use both languages to reach out to as many potential customers as possible, with a specific focus on engaging and closing sales within multiple demographic markets in the United States Metro Regions. You will be primarily focused on selling and setting appointments to offer major company postpaid cell phone plans. You will be at the forefront of real-time, on-camera interactions with our customers, delivering expert product recommendations, conducting demos, and providing a premier sales experience through various methods (live video, telephone, and chat). In this role, you’ll provide a unique and exceptional customer experience. In addition to cold calling and sales pitching, you’ll access and maintain records in appropriate point of sale systems and handle a variety of sales-related tasks, including customer contracts and warranties, processing credit applications, completing orders from multiple fulfillment options, and activating service. What will it take to succeed? In addition to your cold calling focus, high energy, positivity, professionalism, and ease with on-camera interactions will be key to your success. These skills, combined with a competitive mindset to meet and exceed sales goals, will ensure that each customer interaction becomes a successful sales opportunity. You’ll also be required to: • Cold call at least 100 potential customers per day to set appointments and close sales., • Reach out to markets in New York and New Jersey to generate leads and close sales, communicating effectively in both English and your Bilingual language., • Sell and set appointments to sell major company postpaid cell phone plans to customers., • Consistently display a high-energy, positive, professional, and friendly willingness to assist customers through video, chat, or telephone interactions., • Possess a competitive spirit and desire to meet and exceed sales goals., • Continually maintain working knowledge of all company products, services, and promotions., • Make recommendations according to customer needs., • Utilize operational systems to process purchases of all products and services., • Multi-task in a fast-paced team environment., • Educate and engage customers through product demonstrations over video software., • Interact with and sell to customers via video, chat, or telephone interactions and provide prompt and courteous customer service., • Ensure adherence to channel-specific methods, procedures, and clean-desk policies., • Adhere to all appearance standards, including a dress code. Requirements: • Prior experience at AT&T, T-Mobile, or Verizon is required., • Bilingual proficiency in Hindi, Urdu, and English is required., • High energy and the ability to maintain a positive and professional demeanor throughout the workday., • 1-3 years of cold calling, retail, customer-facing, and/or call center sales experience., • Ability to sit or stand for long durations (e.g., 8 hours) and engage with customers as dictated by business needs. Job Type: Full-time Pay: From $18.00 per hour Expected hours: 40 per week Benefits: • Paid time off Supplemental Pay: • Commission pay, • Performance bonus, • Yearly bonus Ability to Commute: • Great Neck Plaza, NY 11021 (Required)

Access reliable transportation and car insurance coverage.Be familiar with using an Android or iPhone.Shipt is a membership-based marketplace helping people get what they need, like fresh produce and household essentials, from trusted stores.As a personal shopper with Shipt, you will help people sav

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

Seasonal Service & Engagement: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Knowledge of guest service fundamentals and experience supporting a guest first culture across the store. Providing service to our gue

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

The Spark Driver app is available on both iOS and Android mobile devices. Be authorized to perform services as an independent contractor in the U. Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

The Spark Driver app is available on both iOS and Android mobile devices. Be authorized to perform services as an independent contractor in the U. Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses. Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custom

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

Be authorized to perform services as an independent contractor in the U. Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses. Available in more than 3,650 cities and all 50 states, the Spa

The Spark Driver app is available on both iOS and Android mobile devices. Be authorized to perform services as an independent contractor in the U. Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses. Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custom

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of customers!. The Spark Driver app is available on both iOS and Android mobile devices. Be authorized to perform services as an independent contractor in the U.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses. Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custom

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses. Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custom

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

The Spark Driver app is available on both iOS and Android mobile devices. Be authorized to perform services as an independent contractor in the U. Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses. Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custom

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses. Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custom

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses. Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custom

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

The Spark Driver app is available on both iOS and Android mobile devices. Be authorized to perform services as an independent contractor in the U. Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of customers!. The Spark Driver app is available on both iOS and Android mobile devices. Be authorized to perform services as an independent contractor in the U.

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses. Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custom

Be authorized to perform services as an independent contractor in the U. Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses. Available in more than 3,650 cities and all 50 states, the Spa

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses. Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custom

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

The Spark Driver app is available on both iOS and Android mobile devices. Be authorized to perform services as an independent contractor in the U. Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local

The Spark Driver app is available on both iOS and Android mobile devices. Be authorized to perform services as an independent contractor in the U. Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local

Today, d'strict provides custom-developed content upon request (Commercial Service), offers clients a license to media art content, and operates our own exhibition venues (Art Service). Minimum 1 year of full-time customer service experience required. Strong customer service orientation with warm, p