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  • Support Engineer
    Support Engineer
    6 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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  • Retail Sales Associate
    Retail Sales Associate
    24 days ago
    $16–$19 hourly
    Part-time
    Manhattan, New York

    ONS:ONS (One Nice Shop) is a NYC-based lifestyle brand and multi-shop concept offering timeless, curated fashion for men and women. We celebrate modern living with a focus on quality, craftsmanship, and authentic style, serving a community of curious and cultured individuals who value personal expression and meaningful experiences. Position: Part-Time Sales AssociateLocation: New York, NY (ONS Flagship Store)Pay: $16–$19/hour, based on experience We're seeking passionate Brand Ambassadors who embody our ethos and can authentically represent ONS in the marketplace. This role is perfect for someone who believes that exceptional retail experiences happen when genuine passion meets deep product knowledge. We represent 50+ curated brands from all over the world, including our in-house legacy brands (ONS From New York and Future Classics from Hong Kong). We're excited to find someone who doesn't just want to work at ONS, but wants to belong to it. Job Responsibilities Provide exceptional customer service and personalized styling support in-store Build product knowledge across ONS and 50+ curated global brands Meet sales goals through genuine customer engagement and storytelling. Identify, build, and maintain a loyal client base by developing genuine, organic connections that foster trust and long-term engagement. Support visual merchandising and maintain a clean, organized sales floor. Represent ONS at local events, pop-ups, and brand activations. Uphold ONS brand values and contribute to a positive team environment. Qualifications 1+ year of retail or customer service experience (fashion preferred)• Strong interpersonal and communication skills• Personal style that aligns with ONS’s modern, curated aesthetic IComfortable working in a fast-paced, customer-focused environment Sales-driven with the ability to meet or exceed goals Familiar with POS systems and basic tech tools Social media savvy (Instagram, TikTok a plus) Flexible availability, including evenings, weekends, and events Passion for fashion, culture, and building community Job Type: Part-time Pay: $16.00 - $19.00 per hour Benefits: Employee discount Flexible schedule Work Location: In person

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  • Site Surveyor (Temp)
    Site Surveyor (Temp)
    2 months ago
    $23–$25 hourly
    Full-time
    Gowanus Heights, Brooklyn

    Position: Solar Site Surveyor (Temp) Location: Brooklyn, NY Reports to: Site Survey Manager Hours: Full-time, 8am-6pm (Hours may vary) NonExempt Duration: October 1, 2025- December 31, 2025 About the Position Brooklyn SolarWorks is seeking a motivated and detail-oriented individual to join our growing Survey team. As a site surveyor, you will need to possess a strong sense of attention to detail, assessments and physical evaluations of sites. The incumbent will be required to visit, measure, and assess potential installation sites by measuring rooftops by hand. High-performing candidates may be considered for extension or future opportunities within the company. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: • Work closely with operations and sales teams to evaluate buildings for solar feasibility, • Perform site surveys, assess building conditions and roofs, and relay critical information to Brooklyn Solar Works' (BSW) teams, • Collect detailed photos, measurements, and notes of customer’s roofs, • Collect detailed photos, measurements, and notes of customer’s electrical panels & meters, • Assess potential layout for the solar system’s conduit path, • Conduct Sight Line studies for Landmarks and HTC permitting, • Disposition all survey activities in CRM software in a timely manner, • Travel around all 5 boroughs completing surveys as scheduled, • Carry out additional duties as required by Survey Manager or VP of installations., • Available for occasional communication outside of standard business hours, as needed, • Maintain compliance with and enforce OSHA safety regulations, • Must be comfortable working on flat rooftops during all seasons and weather conditions, • At least 2 years of construction experience, • Valid NYS driver’s license (Minimum of 3 years not including permit), • Clean driving record is required, • Ability to lift 50 lbs, stand, walk and climb stairs/ladders is required, • Basic electrical knowledge, • Excellent communication skills, • Tech literacy (monitoring, quickbase, G Suite, photos, and more), • Self starter who can work independently and with teams, • Basic project fulfillment of presales designs and permitting forms., • Strong knowledge Interfacing with and familiarity with NYC’s relevant restrictions with various NYC Agencies: landmarks, Department of Buildings, Con Edison, FDNY, etc., • Must be comfortable with heights, climbing ladders, standing for long periods at a time, • Strong Attention to detail, • Ability to travel and work irregular hours, as needed. Preferred Skill Set: • 40 hr SST is strongly preferred., • Roofing experience is strongly preferred., • Entry Pay (1-2 years exp) : $23-$25/hr, • (Free options are available) Health (HSA), Vision, Dental and Life Insurance, • Paid Time Off + Sick Days, • 11 Company Holidays, • Personal days, • Free Employee Assistance Program, • Monthly Commuter Travel Benefits (MTA Metrocards), • Occasional Company provided snacks and lunches, • Additional Voluntary Benefits... i.e. HSA, FSA, Pet insurance, STD, LTD etc…

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