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Customer Accounts Advisor The salary range for this role is $16.50 to $17.50 per hour*. This position is also eligible for incentive pay based on performance. Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments., • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone, • Sell customers on the benefits of timely lease agreement renewal payments, • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals, • Assist with merchandise returns and guest deliveries as directed by management, • Clean and certify merchandise in the Quality Assurance Center for all items personally returned, • Complete and maintain weekly vehicle maintenance sheet and route sheets daily, • Load, secure and protect product in company vehicle, • Safely operate company vehicle, • Assist the Sales Team as needed, • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18., • Must meet DOT requirements to obtain certification in required states (United States), • Ability to work schedule of hours varying from 8 am to 9 pm, • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly, • Two years of retail/customer service experience preferred, • High School diploma or equivalent preferred, • Excellent interpersonal and communication skills, • High energy with the ability to effectively perform all functions of the store and multitasking effectively, • Proper telephone etiquette, • Uphold the Aaron’s Brand and protect company assets, • Maintain a professional appearance, • Proficient computer skills Aaron’s Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: • Paid time off, including vacation days, sick days, and holidays, • Medical, dental and vision insurance, • 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

Job Description The Arrow Financial Corporation is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Latham team as: Universal Banker This opportunity may be perfect for you if you have experience in: Excellent Customer Service and Communication Skills Relationship Building and Sales Excels in a detail-oriented, regulatory environment Account Management About this position: Responsible for performing a complete range of services for customers including: processing customer transactions, opening/closing accounts, responding to inquiries, and assisting staff/supervisors with functions relative to the daily operation of the Branch. Frequently transitions between working as a Teller and helping customers on the Platform. Works with customers to identify needs and explain products/services with the goal of converting service opportunities into sales events. Essential Job Functions: Provide consistent, outstanding customer service by anticipating and reacting to customer needs. Process transactions accurately and efficiently; balance cash drawer and adhere to established cash limits, cash handling and check cashing policies. Meet with customers to discuss personal and/or business financial needs; open or modify accounts to address customer needs and maintain or expand customer relationships. Research customer questions and direct problem resolution to maintain customer relationships. Solicit new business, cross-sell Company products/services and support sales goals; actively participate in referral program by making referrals as appropriate. Comply with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as applicable. Adhere to requirements pertaining to branch security, fraud prevention and Bank Secrecy Act; identify counterfeit currency and monetary instruments; adhere to Company policies and procedures. Provide training, support and guidance as appropriate to co-workers and customers. Act in Branch Manager’s absence as needed. Able to travel, using reliable transportation, to various branches to meet operational needs Ability to work rotating Saturday schedule What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having Education/Certifications/Experience: Associates Degree or equivalent experience required 4-6 years of customer service experience required; experience in a financial institution preferred Ability to achieve NMLS certification and Signature Guarantee certification Skills/Knowledge: Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers, and management Quality customer service skills; friendliness, a helpful attitude, patience, and professionalism Quality problem solving skills; ability to work independently and as part of a cooperative work team Proficient in Microsoft Office Suite: Word, Excel, and Outlook; ability to work with other programs and bank-related software a plus Solid sales and referral experience; knowledge of bank and insurance products/services Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking-related software Physical Demands: Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. We provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $19.00 - $22.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company’s incentive programs, subject to individual and company performance. L1-st1

Job Description The Arrow Financial Corporation is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Loan Services team as: Loan Services Specialist This opportunity may be perfect for you if you have experience in: Working Collaboratively in a Call Center environment Problem Solving and Excellent Customer Service Skills Task Prioritization and Attention to Detail About this position: Responsible for a variety of functions in the Loan Services area including filing, updating systems, assembling documents and reports, and providing customers with accurate, timely information. Work closely with Loan Services Associate and unit to assess needs, complete projects, and perform tasks in support of the efficient and effective servicing of loans. This position is in office and sits at our Latham, New York Business Office. Essential Job Functions: Support and assist team members; work closely with management and unit to assess needs and determine level of assistance Perform various job duties and coordinate work tasks to ensure the efficient and effective servicing of loans Work on projects as needed to support department and Company goals Assist with problem resolution for both internal and external customer situations. Includes: identifying the problem, researching facts and solution options, and communicating resolution to reduce repeat situations, improving efficiency, and increasing customer satisfaction Assist with creating and updating procedures for job duties Other duties as assigned What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: High school degree or equivalent experience required 2 years of experience required in banking or lending; experience in Loan Services preferred Skills/Knowledge: Ability to work independently and cooperatively with a team Strong organizational skills with ability to handle multiple priorities and meet strict deadlines Strong communication and customer service skills; comfortable interacting with customers, co-workers, and management Proficient with Microsoft Office Suite including: Word, Excel, and Outlook Physical Demands Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. We provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $19.00 - $23.00 an hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1

Job Description Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Relationship Banking Representative is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. • Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism, • Determine customer needs, explain and sell products and services, • Actively participate in lobby management, greeting customers and proactively taking ownership of the customer’s in-branch experience, • Telephone customers to schedule sales appointments and promote products suitable to the customer’s needs, • Participate in branch prospecting efforts and sales initiatives, • Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc., • Serve as a liaison between customer and operational areas, • Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines, • Ability to understand directions and adhere to established policy and procedures, • Able to remain focused and organized to successfully complete responsibilities, • Actively participate in branch meetings and training to enhance knowledge and development of skills, • Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner. • May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels Qualifications Education, Training and Skills Requirements: • High School Diploma or GED required, • Excellent interpersonal and communication skills, • Accurate and proficient math skills, • Documentation skills with attention to detail, • Clear thinking and ability to remain focused, • Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence, • Two (2) years of customer service and/or banking normally required, • All applicants must be 18 years of age or older.

Job DescriptionJob Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging out with friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps with Personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members: • Operate all equipment., • Stock ingredients from delivery are to storage, work area, walk-in cooler., • Prepare product., • Receive and process telephone orders., • Take inventory and complete associated paperwork., • Clean equipment and facility approximately daily. Training • Orientation and training provided on the job. Communication skills Essential Functions/Skills • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator)., • Must be able to make correct monetary change., • Verbal, writing, and telephone skills to take and process orders., • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed., • Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS • Exposure to:, • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks., • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas., • Sudden changes in temperature in work area and while outside., • Fumes from food odors., • Exposure to cornmeal dust., • Cramped quarters including walk-in cooler., • Hot surfaces/tools from oven up to 500 degrees or higher., • Sharp edges and moving mechanical parts. SENSING • Talking and hearing on telephone., • Near and mid-range vision for most in-store tasks., • Depth perception., • Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions Additional Information PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking • For short distances for short durations., • Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting • Bulk product deliveries are made twice a week or more and are unloading by the team member using a hand truck., • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'., • Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried front he workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending • Forward bending at the waist is necessary at the pizza assembly station., • Toe room is present, but workers are unable to flex their knees while standing at this station., • Duration of this position is approximately 30-45 seconds at one time, repeated continuously during the day., • Forward bending is also present at the front counter and when stocking ingredients., • Reaching is performed continuously; up, down and forward., • Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves., • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes., • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand tasks • Eye-hand coordination is essential. Use of hands is continuous during the day., • Frequently activities requires use of one or both hands., • Shaping pizza dough requires frequent forceful use of forearms and wrists., • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter., • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes., • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes., • Machines, Tools, Equipment, Work Aids, • Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job DescriptionJob Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging out with friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for delivery experts with Personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! JOB REQUIREMENTS You must be 18 years of age and have a valid driver’s license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for deliver. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings. General job duties for all store team members: • Operate all equipment., • Stock ingredients from delivery are to storage, work area, walk-in cooler., • Prepare product., • Receive and process telephone orders., • Take inventory and complete associated paperwork., • Clean equipment and facility approximately daily. Training • Orientation and training provided on the job. Communication skills Essential Functions/Skills • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator)., • Must be able to make correct monetary change., • Verbal, writing, and telephone skills to take and process orders., • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed., • Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS • Exposure to:, • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks., • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas., • Sudden changes in temperature in work area and while outside., • Fumes from food odors., • Exposure to cornmeal dust., • Cramped quarters including walk-in cooler., • Hot surfaces/tools from oven up to 500 degrees or higher., • Sharp edges and moving mechanical parts. SENSING • Talking and hearing on telephone., • Near and mid-range vision for most in-store tasks., • Depth perception., • Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions Additional Information PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking • For short distances for short durations., • Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting • Bulk product deliveries are made twice a week or more and are unloading by the team member using a hand truck., • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'., • Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried front he workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending • Forward bending at the waist is necessary at the pizza assembly station., • Toe room is present, but workers are unable to flex their knees while standing at this station., • Duration of this position is approximately 30-45 seconds at one time, repeated continuously during the day., • Forward bending is also present at the front counter and when stocking ingredients., • Reaching is performed continuously; up, down and forward., • Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves., • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes., • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand tasks • Eye-hand coordination is essential. Use of hands is continuous during the day., • Frequently activities requires use of one or both hands., • Shaping pizza dough requires frequent forceful use of forearms and wrists., • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter., • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes., • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes., • Machines, Tools, Equipment, Work Aids, • Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job Description When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service. With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently located across the U.S. At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits: • Competitive Compensation, • Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost), • 401K (generous retirement benefits) with a Company Match, • Paid Holidays and Paid Time Off SUMMARY: Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates as assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Download PSP orders into NDS system after review and correction of ROE Edit List., • When necessary, manually enter orders into NDS or PSP system., • Reviews and corrects Order File Status Report. Transfers order file for routing., • Notify customers or sales reps. of customer item “outs”., • Ensures COAs, and Spec Sheets are provided to Customers as necessary., • Daily invoicing of credit memos., • Credit and Collections Answers telephone and direct calls to appropriate person., • Research customer, Sales Rep and BAKEMARK Affiliate inquiries., • Back up to Will-Call and other positions as directed by Supervisor., • Provide Sales Representative vacation relief., • Files documents as directed., • Assist Office Supervisor with back office duties as needed; such as cash handling and NDS data input., • Treat all customers both external and internal with dignity and respect., • Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated., • Other duties will be assigned as needed to meet company goals and objectives. BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.

Job DescriptionBenefits: • Employee discounts, • Free uniforms, • Opportunity for advancement, • Paid time off Job Responsibilities: • Provide the highest quality of service to the customer at all times., • Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by the Company., • Handle guest mail and messages per established procedures., • Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake up calls., • Know how to clean guest rooms to standards., • Clean lobby, meeting room, vending room, breakfast room, and back-office area., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking., • Must wear proper uniform at all times in accordance with the Standards of Appearance., • Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Employee must adhere to all work rules, procedures, and policies established by the Company including, but not limited to, those contained in the employee handbook.Qualifications:, • Work experience as a Hotel Front Desk Associate or similar role preferred., • Experience with hotel reservations software preferred., • Customer service attitude., • Excellent communication and organizational skills., • High school diploma or equivalent verbal, written and administrative skills.Supplemental Pay Starting Pay $15.50/hr.-$16/hr. Job Type: Part-time Pay: $16.50- $17.00 per hour Benefits: • Employee discount, • Paid time offSchedule:, • 8 hour shift, • Every weekend, • Monday to FridayAbility to Commute:, • Latham, NY 12110 (Required)Ability to Relocate:, • Latham, NY 12110: Relocate before starting work (Required)Work Location: In person

Job Description Position Overview: The Hampton Inn Albany Western Ave SUNY is a dynamic and customer-focused hotel committed to providing exceptional service and experiences to our clients. As a Front Desk Associate, you will be an essential part of our team, responsible for creating a welcoming and professional atmosphere for all guests and visitors. The Front Desk Associate serves as the first point of contact for guests, providing outstanding customer service and ensuring a positive experience during their stay or visit. This role requires a friendly and approachable demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment. The Front Desk Associate must be attentive to detail, handle guest inquiries and requests, and assist with administrative tasks as needed. Job Responsibilities: • Guest Reception: Greet guests with a warm and welcoming attitude, check them in and out efficiently, and provide necessary information about the property, amenities, and local area., • Customer Service: Handle guest inquiries, concerns, and requests promptly and professionally. Strive to exceed guest expectations and ensure a memorable experience during their stay., • Telephone and Email Communication: Manage phone calls and respond to emails promptly, providing accurate information and directing inquiries to the appropriate departments., • Reservations and Check-ins: Handle room reservations, confirmations, and modifications using the reservation system. Ensure accurate guest information and maintain confidentiality., • Cash Handling: Process guest payments, collect room deposits, and handle cash transactions accurately while following company policies and procedures., • Problem Resolution: Address and resolve guest complaints or issues in a timely and effective manner. Escalate complex problems to the appropriate department or management when necessary., • Lobby Maintenance: Maintain a clean and organized front desk area, including the lobby and guest waiting areas. Ensure promotional materials and informational brochures are well-stocked and up-to-date., • Safety and Security: Monitor the lobby area for any suspicious activity and report any concerns to the security team or management. Follow security protocols for guest safety and adhere to emergency procedures when needed., • Administrative Support: Assist with administrative tasks, such as filing, record-keeping, and preparing reports as assigned by the Front Office Manager., • High school diploma or equivalent; additional education or certification in hospitality or a related field is a plus., • Previous experience in customer service or a front desk role is preferred but not required; we are willing to train the right candidate with a positive attitude and strong communication skills., • Excellent interpersonal and communication skills, both verbal and written., • Friendly, professional, and customer-oriented attitude., • Strong organizational and multitasking abilities to handle various responsibilities efficiently., • Proficient in using computers and hotel management software for reservations and guest information., • Ability to work flexible hours, including weekends and holidays, as our front desk operates on a 24/7 basis., • Ability to stand for extended periods. Powered by JazzHR QvdHVlpC4Q

Job DescriptionBusiness Technology Integrators (BTI) is seeking a Lead Information Desk Supervisor to oversee the Information Desk operations at the Stratton VA Medical Center in Albany, NY. The Supervisor will manage Information Desk personnel and ensure that veterans, families, visitors, and employees receive prompt, courteous, and accurate assistance in alignment with the VA’s values of service, respect, and commitment. This position requires leadership, strong communication skills, and the ability to maintain operational excellence in a healthcare facility environment. Responsibilities * Supervision & Staffing * Oversee all Information Desk personnel and daily desk operations. * Ensure coverage during all required hours: * Monday – Friday: 7:00 AM – 7:00 PM * Saturday – Sunday: 8:00 AM – 6:00 PM * Ensure trained backup personnel are available to cover absences, breaks, and emergencies. * Performance Monitoring & Training * Monitor staff interactions to ensure compliance with the Quality Assurance Surveillance Plan (QASP) standards for accuracy, responsiveness, courtesy, and professionalism. * Provide coaching, mentoring, and corrective feedback to staff as needed. * Ensure all personnel complete required On-the-Job Training (OJT) and remain familiar with facility layout, departmental operations, and emergency procedures. * Emergency Preparedness * Ensure personnel are trained and prepared to respond effectively during emergencies, including medical crises, facility evacuations, and communication disruptions. * Act as a point of escalation during incidents to ensure rapid and effective response. * Reporting & Issue Tracking * Review logs of reported issues related to switchboard, telephones, and paging communications. * Track problem resolution and coordinate with the VA Police and Project Manager for follow-up and corrective action. * Maintain accurate records of daily desk activities and operational reports. * Customer Service & Representation * Ensure veterans, families, and visitors receive clear and courteous information, directions, and assistance. * Foster a professional and welcoming environment that reflects the VA’s values of service, respect, and commitment. Qualifications * Prior supervisory or lead experience in a customer service, information desk, healthcare, or communications environment. * Strong interpersonal, leadership, and coaching skills with the ability to manage and motivate staff. * Ability to work under pressure, adapt to changing conditions, and manage stressful situations calmly and effectively. * Knowledge of facility operations, communications systems (telephone, paging, radios), and VA Medical Center procedures (preferred). * Excellent problem-solving, organizational, and documentation skills. * Must complete at least one full week of OJT to ensure readiness for supervisory responsibilities. About BTI Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with over 25 years of experience providing innovative solutions to the Federal Government. BTI is committed to supporting our nation’s veterans by delivering professional services with integrity, respect, and excellence. Powered by JazzHR jhZk0tvtQo

Job DescriptionDescription: POSITION OVERVIEW • The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number., • The Candidate shall respond to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard., • The Candidate shall collect relevant caller data to assist with measurement, tracking and reporting activities., • The Candidate shall track inquires, questions and answers and provide resolution., • The Candidate must be familiar with the Communications Departmental Policies & Procedures, Including Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations., • The Candidate must be able to Speak Clearly and in a Proper Tone So As To Be understood in all capacities., • The Candidate shall maintain and update Various On-Call Schedules., • The Candidate shall operate monitor and responds to fire and smoke alarms., • The Candidate shall provide directory information for both internal and external caller through computer system, • The Candidate should have ability to handle busy switchboard and emergency situations., • The Candidate should provide best customer service at all times while using good discretion and judgment., • The Candidate shall perform Other Duties as Assigned or Directed to Ensure Smooth Operation of the Department. Requirements: CITIZENSHIP REQUIREMENT: US Citizenship EDUCATION AND QUALIFICATIONS: • The Candidate should posses Associate Degree or equivalent MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Candidate must have 1 -2 years of experience as Telephone Operator, • The Candidate must be able to assume the responsibility for placing a variety of special long distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization., • The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions.

Job Description Burns Management is a professional real estate management company in business since 1974 seeking an experienced and highly motivated individual to join our team of talented professionals. Come join a winning team! Leasing Consultant Burns Management is a professional real estate management company seeking an experienced and highly motivated individual to join our team of talented professionals to support our Apartment Communities located in the Capital Region. Join a winning team! Come lease with us today! We are looking for a confident leasing consultant, with a GO GET'EM type attitude. We are a part of an excellent, ever-growing company and seeking a highly motivated individual to join our team. We offer competitive wages, an excellent benefits package, and hands-on training. Must be able to work rotating weekends as scheduled, have reliable transportation and be a self-starter. Prior leasing experience preferred. • Hourly payrate is $18.00 to $21.00 an hour, depending upon experience., • Commission and Bonus opportunity of 20% annually., • Gas allowance, • Company Cell Phone, • 401k match, Medical, Dental and Vision plans offered, along with other benefits., • PTO (Vacation, Sick and Personal), • Birthday PTO Day, • Job Type: Full-time Job Responsibilities: • Greet potential residents and build rapport by understanding what type of apartment home they are looking for., • Coordinate property viewings, follow-ups, and update the CRM., • Adhere to compliance requirements related to the approval process, lease documents, and Fair Housing., • Provide excellent customer service to vendors, prospects, and residents., • Assist in monitoring advertising effectiveness., • Distribute all company or community-issued notices., • Represent the company in a professional manner at all the times., • Carry out all duties assigned by supervisor(s) in carrying out the day-to-day responsibilities of managing and maintaining a multi-family property., • Any other related duties as requested by supervisory council and management. The responsibilities listed above are by no means all-inclusive and can be modified as the supervisory & management team deem fit. Essential Job Functions: • Demonstrate an ability to support and contribute to community team., • Demonstrate strong oral and written communication skills., • Must possess a positive attitude and the ability to smile under all circumstances., • Operate telephone, personal computer/keyboard, Real Page, Microsoft Office including Word and MS Outlook, • Participate in training to comply with new or existing laws., • Ability to work a flexible schedule., • Two (2) years’ experience in previous relevant field is highly preferred., • Neat, clean, professional throughout the workday and/or whenever present at the community., • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem., • Must have reliable transportation and have a clean, valid Driver’s license Core Values: In order to achieve success, the Burns Management Property Management team must embrace certain core principles and values. • Honesty, • Integrity, • Competence, • Tenacity & Enthusiasm, • Creativity, • Professionalism, • Drive Additional Requirements: • Attendance is an imperative job function., • Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.Company DescriptionBurns Management is a professional real estate management company in business since 1974 seeking an experienced and highly motivated individual to join our team of talented professionals. Come join a winning team!Burns Management is a professional real estate management company in business since 1974 seeking an experienced and highly motivated individual to join our team of talented professionals. Come join a winning team!

Job Description IMMEDIATE OPENING FOR CALL CENTER REPRESENTATIVE HYBRID SCHEUDLE OFFERED LONG TERM JOB OPPORTUNITY WITH ROOM FOR ADVANCEMENT MENANDS, NY $18/HR MONDAY - FRIDAY 9AM-6PM Qualifications: 2 years call center experience Microsoft Office proficient Excellent communication skills Responsibilities: • This customer service position will respond to provider inquiries that have been directed to the CSC Call center. Designated call center staff will be available to offer telephone assistance to providers in their use of online business applications that support claims, eligibility, web enabled self services and technical related inquires., • Position requires the recording, tracking and monitoring of call information on the nature of the issue and resolution of the inquiry via the call tracking/CRM application. This includes tracking and monitoring open tickets for proper follow, assignment and escalation as required. All inquiries will be supported through an extensive training program including documentation consisting of established procedures, scripts and knowledge content., • Processes customer requests by using various tools and technologies including desktop faxing, web self help and support of the IVR. This includes the dissemination of faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. Job Type & Location This is a Contract to Hire position based out of Menands, NY. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Menands,NY. Application Deadline This position is anticipated to close on Dec 24, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Job Title: Field Service Engineer II – Onsite Reports to: Site Coordinator Classification: Non-Exempt Summary: This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications, and qualifications. In addition, the position is accountable for being able to operate as an independent “product expert” on select EVG product lines. Capable of assisting in the implementation of detailed, complex customer installation plans for reliability, process qualification, and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures and process related operations. Provides onsite technical support for development and implementation of equipment and process applications. Trains other Field Service Engineers on specific product lines. Essential Duties and Responsibilities: To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. • Provides professional and courteous service to customers with a primary goal of complete customer satisfaction., • Assists customers and other personnel in identifying and repairing equipment related process problems., • Performs onsite preventative maintenance, clean equipment as required and verify the operational quality of equipment., • Performs start-up, warranty, paid service, and service contract activities. Performs hardware set-up on specified systems within established time frames., • Keeps Management informed of down situations. Documents, logs, and reports activities as required., • Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers., • Participates in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed., • Prepares and submits all required paperwork on a timely, routine basis., • Maintains all assigned equipment logs and records promptly and thoroughly., • Records activities clearly in written pass down and communicates clearly face to face when handing work off to oncoming shift., • Complies with all OSHA and Customer Safety requirements. Stays current all prescribed and recurrent training courses for EVG and Customer to maintain uninterrupted access to customer site., • Works overtime and/or travel on short notice, including unscheduled callouts from home and other shifts, as needed., • Must be able to travel domestically and internationally overnight, as needed, up to 20% of the time. Must possess a valid passport., • This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver’s license and have acceptable driving privileges., • Trains other Field Service Engineers on specific product lines and company software (timecards, expense reporting, drawings, parts), • Assists and completes onsite equipment installations or complex retrofits on equipment and obtains Final Acceptance by the customer., • Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime. Keeps equipment running properly and efficiently to enhance customer satisfaction., • Other duties, as assigned. Additional Duties and Responsibilities: • Initiates purchase orders for parts and service., • Maintains and performs repairs on company demo cleanroom equipment., • Keeps informed and trained on company’s most current systems, methods, and procedures, including site safety., • Demonstrates excellent customer service skills (foreign and domestic)., • Exhibits good housekeeping practices in all work areas. Qualifications / Education / Skills and Experience: • This position requires an associate degree or bachelor’s degree in a related engineering field plus two (2) years of experience or up to four (4) years of experience installing/repairing semiconductor/electronic production equipment., • Advanced electromechanical troubleshooting skills., • Knowledge of quality improvement process methods and terminology., • Ability to identify and solve advanced process-related system problems., • Ability to communicate and demonstrate professional conduct with all levels of customers, management, and coworkers., • Must have advanced PC skills (Windows, MSOffice suite)., • Kepner-Tregoe Problem Solving and Decision Making training, preferred. Physical Demands: • While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds. Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally., • Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Job Description A stylist-in-training at Regis is a temporary 90-day position designed to integrate an unlicensed, future stylist into the salon workplace and to help them learn the business. It is the stylist-in-training’s responsibility to deliver exceptional customer service and to communicate effectively with management, customers, and co-workers. Specifically, the stylist-in-training’s job duties include: • Market and grow the business, • Observe other stylists/managers at work and ask relevant questions, • Provide exceptional customer service, • Control expenses, • Promote and sell services and retail products, • Answer telephones, stock and dust shelves, and sweep hair, • Complete all other duties as assigned by manager The stylist-in-training may be eligible for a promotion to the stylist position once they receive their license. A promotion to stylist is not automatically guaranteed. The stylist-in-training must apply for the stylist position to be considered for promotion. To be considered for the promotion, the stylist-in-training must: 1) possess a valid appropriate license in his/her applicable state of employment; 2) have the ability to perform the duties of the license requirements that their state allows, including, but not limited to: cutting, styling, coloring, providing wax treatments, and washing and perming hair with or without an accommodation; and 3) demonstrate that they practice Regis values of honesty, accountability, integrity, and respect. Qualifications • Must graduate from an accredited cosmetology school and obtain the necessary license(s) to perform salon services within or before 90 days of hire-date, • Ability to work in a dynamic salon environment, • Good time management skills, good judgment, and the ability to multi-task, • Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management, • Computer knowledge including but not limited to point-of-sale systems and data entry, • Ability to work a flexible schedule including nights and weekends Essential Functions Market and Grow the Business: • Promote and sell services and products, including recommending and selling additional services and/or retail products which will enhance and improve the customer’s image and/or contribute to the customer’s satisfaction with services performed, • Clearly convey a complete understanding of pricing for available services, • Coordinate Promotional Sales displays as directed by the company using ShopTalk, • Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, give salon tour when necessary, • Estimate wait times for scheduled and unscheduled appointments, • Answer the telephone promptly and professionally, • Follow weekly salon schedules as directed by Salon Manager, • Correctly charge for services rendered and products purchased, including proper discounting according to Company policy, • Perform a variety of tasks related to assisting salon operations, including but not limited to: answering telephones, stocking shelves, sweeping hair and other duties as assigned by manager, • Communicate effectively with management, customers and co-workers in a professional and courteous manner, • Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety, • Attend work timely and consistently, including attending mandatory staff meetings, training sessions or as otherwise required by management, • Adhere to all corporate policies, procedures and work rules, • Handle all POS transactions including opening and closing the register Physical Requirements and Work Environment • Frequent lifting up to 10 lbs. to stock retail shelves. Occasional lifting 10-25 lbs. to assist unloading monthly shipment of products., • Continuous standing throughout the day, • Continuous reaching, alternating between shoulder level and above shoulder level height to stock shelves., • Occasional pushing and pulling to move styling chair., • Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent solutions, straightening solutions, shampoos, conditioners, hair spray and client perfume., • Occasional climbing of ladder/stepstool to stock shelves, retrieve products and maintain salon., • Ability to communicate with customers regarding services offered and requested and the customer’s needs and wants., • Basic reading, writing and mathematical skills necessary to read and complete company forms and other documents., • Occasional travel to mandatory meetings and training sessions, including overnight travel. You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively “Regis”). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions. $14.20/hr

Job Description Business Technology Integrators (BTI), with over 25 years of experience delivering innovative IT and facility support solutions to the Federal Government, is seeking an Information Desk Specialist to support the Stratton VA Medical Center in Albany, NY. The Information Desk Specialist will serve as the first point of contact for veterans, visitors, employees, and others entering or within the facility. The individual will provide accurate information, directions, and assistance in a professional and courteous manner, ensuring the smooth operation of daily activities at the Medical Center. Responsibilities * Provide information and directions to veterans, visitors, employees, and others at the facility in a timely, courteous, and efficient manner. * Maintain coverage at the Information Desk during scheduled hours: * Monday – Friday: 7:00 AM – 7:00 PM * Saturday – Sunday: 8:00 AM – 6:00 PM * Report all troubles related to the switchboard and/or telephone trunks/lines associated with telephone or paging communications to the VA Police. * Accept and document equipment problem reports from Medical Center staff for referral to the VA Police for repair and action. * Stay thoroughly familiar with the facility layout, department locations, and operations to provide accurate guidance to visitors. * Demonstrate professionalism and courtesy while assisting individuals from diverse backgrounds and with varying levels of understanding or concerns. * Adapt effectively to changing work conditions and maintain composure in stressful situations. * Complete a minimum of one full week of On-the-Job Training (OJT) to ensure readiness for independent desk coverage. Qualifications * Strong interpersonal and communication skills with the ability to effectively interact with diverse populations. * Ability to work under pressure, manage stressful situations, and adapt quickly to changes in workflow or conditions. * Familiarity with facility layouts, medical center operations, or willingness to learn through OJT. * Professional demeanor with excellent customer service orientation. * Prior experience in customer service, information desk support, hospital operations, or communications is preferred. Schedule & Coverage * Full coverage required during designated hours, including weekends. * Staff will rotate as necessary to ensure continuous coverage. About BTI Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with over 25 years of experience providing innovative solutions to the Federal Government. BTI is committed to supporting our nation’s veterans and delivering excellence in all aspects of our operations. Powered by JazzHR hI5BleOs6A

Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service. Proven track record of success in sales, with a focus on revenue growth and customer relationship management. Scholastic Book Fairs Consultant.

Our client in the Albany area is is need of an administrative assistant on a long term temporary basis. This person will assist with daily operations including customer service and day-to-day office tasks. Responsibilities: • Telephone reception – provide timely and polite call reception; request sufficient information to be able to transfer to appropriate staff members; retrieve messages from voicemail regularly and transfer or return calls; place calls as requested., • Management of written correspondence - sort, track, and distribute mail to appropriate staff; prepare written correspondence to be sent under Executive Director's signature, appropriately formatted on office letterhead; file documents as required., • Prepare and send email correspondence and/or notifications to internal staff and Department members and external schools, districts, and other stakeholders., • Assist staff with clerical needs such as photocopying, scanning, and filing of documents., • Provide excellent customer service to individuals who send emails to the office inbox by forwarding the email to the appropriate staff member, and/or responding to the email in a timely manner., • Travel and appointments - prepare travel forms for approval and maintain travel log; schedule appointments for Executive Director and staff; organize Zoom or Teams meetings and webinars., • Place work orders for office equipment, telephone, and software for current and new staff; follow up on requests to ensure completion., • Assist in the management of office procedures and maintain efficient workflow; resolve day-today operational problems; organize, expedite, and follow up on projects; coordinate information flow. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged. #Melv

Job DescriptionDescription: A&M Industrial is a 70-year-old, family owned, leading local industrial distribution company looking for career-oriented individuals to fill critical positions on their sales and support team. The Metalworking Field Sales Representative will execute sales strategy, initiate contact with existing and potential customers, identify needs and sell appropriate metalworking and machine tools to meet those needs. Essential Duties and Responsibilities: • Provide technical support for metalworking applications., • Recommend alternate products based on cost, availability or specifications., • Manage assigned accounts., • Call prospective customers and establish buying cycles, customer needs, and create a customer supplier relationship., • Increase sales in respective accounts., • Prepare sales information for customers., • Establish buying influences, budgets and purchasing criteria for assigned accounts., • Secure and place orders taking into consideration delivery dates and inventory levels for fulfillment., • Determine clients’ requirements and expectations, recommend specific products, services and/or solutions., • Ability to develop strategic plans and accurate forecasts for accounts., • Proactively recommend items needed by clients to increase efficiency and improve transaction profitability., • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering featured promotional sale items., • Educate clients about terminology, features and benefits of products in order to improve product related sales and client satisfaction., • Contact clients following sales to ensure ongoing client satisfaction and resolve and complaint., • Remain current on client preferences, changes in local codes and product developments by attending sales meetings, vendor training, trade shows and reading trade journals., • Manage time effectively, meet personal goals and work effectively with other members of the team. • Machining background, manufacturing experience or strong mechanical abilities, • Computer literate, experience with Microsoft Word, Excel, Outlook, and Internet., • Ability to multitask in a fast paced changing and dynamic work environment., • Must possess strong organizational skills., • Works well in a group/team setting with limited amounts of supervision., • Prior experience in Industrial Sales and/or Distribution, • Prior experience with metal cutting tooling and or grinding., • Prior experience with CNC programming and operating., • Prior experience with machining process improvement and cost savings documentation Work Environment: • This job operates primarily in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, document scanners, filing cabinets and fax machines. Physical demands: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individuals may need to sit or stand as needed. This position is primarily driving to and from client locations, walking and standing in all different environments for extended periods of time (based on client location) and telephone and computer work. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Proper lifting techniques are required. This position may occasionally lift up to 10 pounds for product material, files and computer printouts. (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) A&M INDUSTRIAL, INC. is committed to equal employment opportunity. We will not discriminate against employee or applicants for employment on any legally recognized basis including, but not limited to veteran status, citizenship status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, ancestry, marital status, domestic partnership or civil union status, gender identity or expression, affections or sexual orientation, pregnancy, genetic testing and information, atypical hereditary cellular or blood trait, or any other factor prohibited by law.

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to identify, research, and resolve computer problems. Strong troubleshooting skills a must. Should be able to communicate clearly (written & verbal); work well under pressure and capable of prioritizing assignments. WORK PERFORMED: • Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner., • Maintain helpdesk coverage; user follow-ups; and managing daily tickets assigned., • Maintain advance knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment., • Support end-users with remote access on desktops/laptops and mobile devices across platforms., • Knowledgeable in VDI (Virtual Desktop Infrastructure), • Extensive experience with desktop hardware, software applications, operating systems, and networking connectivity (See Knowledge Required)., • Assist end-users in developing working knowledge of systems running on LAN., • Prepare SOPs and user instructions as needed., • Ability to train and conduct new-user orientations on both hardware and software as requested., • Point person for all mobile and wireless devices including set-up, deployment, and user support., • User support and setup of Click Share/laptops for Zoom/WebEx webinars and conferences., • Coordinate onboarding, offboarding, moves and changes with Administrative Services as needed., • Collaborate with LAN technicians/network administrators to ensure efficient operation of the company’s desktop computing environment; and liaise with third-party support and PC equipment vendors when necessary., • Perform tasks and functions as required by supervisor., • Perform other tasks and services needed by the end-user community, such as lifting, moving, boxing, and unboxing of equipment., • Occasional travel to the various ESD offices may be required. MINIMUM REQUIREMENTS: Minimum Requirements Education level required: HS Diploma or equivalent with 5 years relevant experience. Associates in Computer Science preferred. MCSE Desktop Infrastructure & Windows 10 Certification; and CompTIA A+ & Network Certification. Relevant experience required: Minimum 4+ years customer service experience, including phone support in a fast-paced environment. Strong verbal and written communication; excellent analytical and problem-solving skills; ability to work independently remotely; a team player; professional telephone etiquette and interpersonal skills are necessary; and strong work ethic and attention to detail. Knowledge required: Helpdesk Solution; O365; MS Windows 10+; Mac iOS; MS Office 2016+; Adobe Cloud Suite; Kofax PDF Software; iOS Mobile device Applications & firmware; Web-based video conferencing tools; VDI knowledge a plus. Also, all other ESD supported applications.