Are you a business? Hire telephone customer service candidates in New York, NY
**We are having a Open House Wednesday 01/15/25. Bring Contact Info for 2 REFERENCES ** Become part of Heart to Heart Home Care's extraordinary team of caring professionals. H2H is seeking an energized, professional individual with great customer skills and attitude. We're looking for friendly, outgoing, and responsible individuals that demonstrate exceptional customer service skills. Positions Available: Office Support (Spanish required) Quality Control Coordinator (Spanish required) Call Center (Spanish required) Clinical Assistant (Spanish required) Compliance Coordinator (Spanish required) Retention Specialist (Spanish required) Responsibilities: Provide excellent customer service by answering and routing phone calls. Ability and willingness to accept telephone a high volume of calls. Maintains a professional attitude and appearance. Perform a variety of clerical and data entry tasks and all other duties as assigned. Requirements: Must be fluent in either conversational Spanish. Must have great customer service skills Familiarity and knowledgeable with Office, Word, Excel Excellent communication skills, both verbal and written Must be comfortable speaking on the phone and a handling high volume of calls Great personality, positive attitude and highly responsible Job Type: Full-time What we offer : Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits
Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice as an Ophthalmic Technician. No prior experience necessary. On the job training will be provided. Must speak Korean and English. Must have ability to pay taxes (W-2) RESPONSIBILITIES: - Acquaints all new patients with office procedures to which they will be exposed. - Informs patients of the purpose of all tests personally performed, and how the patient will be affected during the tests. - Obtains patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications. - Performs testing and imaging that includes: - Visual acuity - Confrontational visual fields - Stereo testing - Evaluation of motility - Pupillary function tests - Color plates - Applanation tonometry - Refractometry - Angle assessment - Dilation of pupils - ERG testing - Skin Allergy Testing - Visual field testing - Optic nerve and macular OCTs - Fundus Photos - Corneal pachymetry - Corneal topography - Assists physician with minor surgery, maintaining practice standards of sterile technique and infection control. - Maintains a smooth flow of patients to the physician. - Provides telephone support regarding ocular emergencies, prescription refills, and patient care questions. - Communicates with reception to facilitate proper patient flow. - Compliance with all practice procedures and protocols - Seeks advice from more senior staff as necessary, never performing beyond capabilities. - Maintains cleanliness in exam rooms. - Maintains backup levels of stock in exam rooms. - Maintain operating integrity of office equipment, troubleshooting and performing preventive maintenance as necessary - Performs other duties as required. Qualifications: - Must be able to speak Korean and English - High school diploma or equivalent. - Prior experience in a medical office or customer service role is preferred. - Strong interpersonal and communication skills. - Ability to work independently and as part of a team. - Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems. - Detail-oriented with strong organizational skills. - Must be able to pay taxes (W-2) Benefits: - 40 hours Personal Time Off - 2 weeks vacation time after full 1 year employment. - Friendly and kind office environment.