198 Best telephone customer service Jobs in New York, NY (April 2025)

Beulah Logostics

Customer Service Advisor and Administrator

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Customer Service Advisor and Administrator

12 hours ago

$12–$19 hourly

Full-time

Crown Heights, Brooklyn

As a Customer Service Advisor and Administrator, you will be an integral member of an award-winning Customer Service department that demonstrates prides and passion for delivering outstanding service in an ever-changing industry. In the Customer Service Advisor & Admin position, you will be responsible for ensuring that you are supporting our customers queries proactively and professionally both verbally and through administration interactions in agreement with our Service Excellence requirements alongside our business key performance indicators. There will be a strong focus on first time resolution and excellent customer service. You will be working with a team of several other CSAAs across the states. The role will involve: Providing helpdesk/order fulfilment style support and advice via email and telephone, to our customers. Navigating Beulah Logistics systems and with a strong understanding of processes Providing excellent customer service Liaising with relevant data providers for all search queries to ensure the smooth running of the search ordering process. Investigating and offering a timely response to customer enquiries and requirements. Taking ownership of queries and actions appropriately. Ensuring customer queries are dealt with and actioned on a regular basis in accordance with the Helpdesk KPI’s. To work towards providing the highest standard of service in all interactions with customers, receiving consistent Level 2 Service Excellence scores. You will need to be proactive and self-motivated with excellent communication skills, both verbal and written. You will also have strong attention to detail with customer service at your core. You will also be committed to progressing your own learning and development. You will also have/be: Ability to work well under pressure and multi-task when required. Able to communicate effectively with customers by telephone and email. Able to work against performance targets surrounding quality and productivity. Ability to be extremely organised and have excellent attention to detail. Able to work flexibly, as a team as well as on your own to meet deadlines and targets. Ability to learn quickly and work within clearly defined processes but use own initiative when needed. Strong problem-solving skills with the desire to provide superior service. Computer experience including Teams, Word, Excel and Outlook. What it's like to work at Beulah Logistics: If you want to be part of a dynamic, fast-growing company, Beulah Logistics ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.

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california wine cellars

Job Title: SALE Assistant Work locations: New York's five boroughs, Upstate New York, and Long Island job responsibilities 1. Customer development and maintenance -Explore potential customers through phone calls, emails, and other means, and introduce the company's products and services; -Assist in organizing customer product tasting activities, answering questions, and facilitating cooperation. 2. Market promotion -Online: Efficiently handle customer inquiries, maintain channels such as emails and communities; -Offline: Participate in ground promotion activities such as distributing flyers and supporting exhibitions. 3. Logistics collaboration -Assist in warehouse management: inventory, organization, handling, and shipping support of goods; -Cooperate with drivers to complete logistics delivery and ensure accurate delivery of orders. 4. Other support -Complete temporary tasks assigned by superiors and flexibly respond to multi line work. Knowledge and Skills Ability requirements -Strong communication skills, standard Mandarin, and natural and fluent telephone communication; -Proficient in using office software such as Excel and Word, with fast typing speed; -Due to physical requirements, heavy objects need to be carried -Valid driving license Having one's own private car -Experience in local promotion, sales, or customer service is preferred (excellent graduates can be trained). Quality requirements -Hardworking and able to endure occasional physical labor, capable of lifting heavy objects weighing up to 50 pounds -Strong sense of responsibility, meticulous in work, adaptable to flexible work pace; -Outgoing personality, team spirit, willing to accept challenges. C&B -Monthly salary+commission: 3.5k-5.5k (base salary+performance, specific negotiable) -Welfare: holiday benefits+training and promotion+flexible work ⏰ Deadline: April 10, 2025 Join us and you will receive: -The practical opportunity to directly engage with the market and quickly enhance comprehensive abilities; -Flat team, leadership guides hand in hand, unlimited growth! -Due to physical requirements, heavy objects need to be carried contact information:

Server/Customer Service/Cashier

22 days ago

$17–$18 hourly

Full-time

Midtown West, Manhattan

As part of Little Pie Company, your role is to ensure a positive customer experience by providing courteous, friendly, efficient and attentive customer service as well as fellow team members. Performance Responsibilities Arrive to work promptly and in full uniform on scheduled days. Make sure customers are being taken care of and that the store looks great at all times. Treat each customer and colleague with kindness and respect at all times. Ensure the product being sold is fresh and presentable. Follow our cash handling procedures when using the POS to process customers’ orders. Follow and comply with all applicable health and sanitation procedures. Ensure that displays are properly stocked and front facing. Cleaning and preparing tables for use Preparing and serving food and beverages for customers. Clearing away used dishes and cutlery from tables when customers are finished. Answer telephone calls with excellent phone etiquette Cleaning should be done at the end of the day or when the storefront is slow. Maintain open communication with your supervisor and coworkers regarding any issues that may arise. Perform other duties as assigned by supervisor. Requirements Ability to work well in a busy environment High energy and engaging personality Professional demeanor Ability to work on your feet for extended periods of time Ability to work flexible hours, including weekends and holidays Summary As a Server/Customer Service/Cashier, you will be essential in delivering outstanding customer service and ensuring a smooth retail experience. Reporting to the Store Manager, your core skills in cash handling, retail sales, and communication will be vital in assisting customers and managing transactions efficiently. Your premium skills in phone etiquette and merchandising will enhance customer interactions and promote store products effectively. With a focus on teamwork and customer satisfaction, you will contribute to a welcoming atmosphere that drives sales and fosters loyalty in our café environment. Job Type: Part-time Pay: $17.00 - $18.00 per hour Expected hours: 12 – 24 per week Benefits: Employee discount Flexible schedule Shift: 4 hour shift 8 hour shift Day shift Evening shift Morning shift Application Question(s): How many years of experience do you have in hospitality? Experience: Food handling: 1 year (Required) Retail sales: 2 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to Commute: New York, NY 10036 (Required) Ability to Relocate: New York, NY 10036: Relocate before starting work (Required) Work Location: In person

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