Are you a business? Hire telephone customer service candidates in New York, NY
**Job Description:** - Manage a pipeline of leads and develop relationships with potential clients, answer questions from potential clients - Heavy outbound prospecting to company and self-generated inquiries - Handle inbound & outbound calls to and from current and potential customers - Conduct telephone and in-person interviews with prospective clients - Meet with clients of a diverse population and provide factual and correct information on all company services - Provide campus tours to prospective clients - Manage the CRM system for tracking applicants - Arrange sales of services that the company provides - Advise prospective customers on services that best fit their current interests and skill levels - Assist new customers with the application process - Check all documents and applicant files for completion and accuracy - Comply with all policies and procedures as detailed in the Department’s Policies and Procedures **Requirements:** - Have a high level of account management skills - Excellent interpersonal skills - Excellent phone skills (positive attitude, clarity and strong diction, empathy and sincerity, active listening) - Strong work ethic - Professional and friendly attitude - At least HS diploma, but at least 2 year college is a plus **Helpful Skills:** - Previous customer service experience - Previous experience closing sales with potential clients/customers Job Type: Full-time Pay: $45,000.00 - $60,000.00 per year Benefits: - Dental insurance - Health insurance - Paid time off Compensation Package: Bonus opportunities Schedule: Monday to Friday Experience: Direct sales or Membership Sales: 1 year (Required) Work Location: In person
Job duties : -Welcomes patients/visitors by greeting patients or visitors, in person or on the telephone; answering or referring inquiries. -Phone answering for incoming calls -Confirming/canceling patients schedule -Verify patients’ insurance coverage and benefits via online systems and phone. -Charging patients - (cash based practice) -Ability to multitask. - Book keeping - data entry Qualifications Mandarin speaking is a plus . MUST have excellent written and oral communication skills. MUST be extremely organized and detail-oriented. MUST work well independently . MUST friendly team player who gets along well with others. MUST be familiar with Microsoft Word, Excel, Google Drive, Docs, Spreadsheets, etc Previous office work experience is a big plus Summary As a Bilingual Office Assistant, you will be a valuable asset to our team with your proficiency in English and Chinese . Your core skills in computer literacy, office experience, and customer service will be essential in providing administrative support and maintaining efficient office operations. With premium skills in QuickBooks and office management, you will contribute to financial record-keeping and office organization. Your ability to communicate effectively in Mandarin, along with your proficiency in Microsoft Word and Excel, will enhance your role in assisting with various office tasks. Join our team and be part of a diverse and collaborative work environment where your skills will be valued and utilized to their fullest potential. Job Type: Full-time Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Work Location: In person
We are seeking a highly-motivated, professional, and reliable individual to fulfill a Paralegal position in the Workers’ Compensation Department of an established Glendale, Queens Office. Central daily responsibilities include: Heavy volume client communication; periodic file reviews; hearing preparation; follow-up on carrier payments; evaluation of case status; follow-up on medical requests with doctor’s offices; coordinating medical care and determining status of client treatment; filing of fee applications; contact with claim’s adjusters; drafting of correspondence to all appropriate parties; and explanation of detailed legal issues to clients. The ability to handle heavy call volume with outstanding customer service skills is imperative in maintaining this position. The ability to set priorities and successfully manage any changes in priority is required. The ideal candidate for this position enjoys strong client contact and communication. You must enjoy working on the phone, as that is critical your success and enjoyment at this firm. The ideal candidate must possess the following attributes: •Knowledge of Workers’ Compensation law; •Ability to communicate clearly and effectively with a variety of individuals; •Strong customer service skills and excellent telephone manner; •Supreme organizational skills; •Ability to work independently and maintain accuracy in a fast-paced work environment; •Ability to multi-task and appropriately manage time and responsibilities; •Ability to maintain and coordinate numerous records and files; •Professionalism; •Ability to communicate effectively with in-office executives; and •Dependability Prior experience as a Workers’ Compensation paralegal is a MUST. Fluency in Spanish is preferred. We are willing to hire the right individual immediately. Pay is competitive and commensurate with experience.