Customer Service Advisor and Administrator

Full Job Description Job Overview: We’re seeking a motivated and outgoing Guest Service Associate to support both in-office and out-of-office functions for our premiere tour company, HeliNY. This role is ideal for someone who enjoys engaging with people, thrives in a dynamic environment, and has a passion for both customer service and hands-on marketing. The ideal candidate will spend part of their time in the office handling customer inquiries via phone and email, and the other part actively promoting our services in the community. Your goal will be to generate awareness, attract new customers, and drive ticket sales while ensuring a smooth and welcoming experience for every client. Key Responsibilities: Customer Service (In-Office): · Answer incoming phone calls and respond to customer emails promptly and professionally · Assist walk-in clients with booking tours and answering general questions · Manage scheduling, basic data entry, and maintain accurate records of sales and customer interactions · Provide outstanding service to ensure repeat business and customer satisfaction Field Work & Sales (Out-of-Office): · Promote our sightseeing tour services, charter flights, and destination packages to potential customers in designated public areas and high-traffic spots · Create brand and product awareness by distributing flyers, engaging with potential customers, and offering on-the-spot information · Persuade potential clients to visit the office and book tours or learn more about our other helicopter experience offerings. · Track and report outreach activity and generate sales leads · Work closely with the office team to align on promotions, messaging, and sales goals Qualifications: · 2+ year of experience in customer service, retail, hospitality, or in-person sales · High school diploma or GED required; college coursework or a degree in Marketing, -Communications, Business, or Hospitality is preferred · Experience in field marketing, tourism, hospitality, or aviation is a plus · Outgoing, friendly personality · Excellent verbal communication and interpersonal skills · Highly motivated, reliable, and capable of working independently · Basic computer literacy (email, spreadsheets, and booking systems) · Bilingual or multilingual candidates are encouraged to apply Additional Requirements: · Must be available to work the full Friday–Sunday schedule consistently · Ability to stand, walk, and be active for extended periods while working in the field · Comfortable working both indoors and outdoors in various weather conditions Job Type: Part-time Expected hours: 24 per week Benefits: - Employee assistance program - Referral program Schedule: - 8 hour shift - Day shift - Evening shift - Every weekend Education: - High school or equivalent (Required) Experience: - Customer service: 2 years (Required) Shift availability: - Night Shift (Required) - Day Shift (Required) Ability to Commute: - Hoboken, NJ 07030 (Required) Ability to Relocate: - Hoboken, NJ 07030: Relocate before starting work (Required) Work Location: In person

We are seeking a highly organized and experienced Admin Assistant / Office Administrator to join our team. We also would consider a summer internship. As the Office Manager, you will be responsible for overseeing the day-to-day operations of our office and ensuring its smooth functioning. This is a key role that requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. The ideal candidate will have previous experience as an administrative assistant or office manager. Responsibilities: Manage and oversee all administrative functions of the office Coordinate and manage calendars, appointments, and meetings Handle vendor management, including negotiating contracts and maintaining relationships Plan and coordinate company events and meetings Develop and implement office policies and procedures to ensure efficient operations Maintain office supplies inventory and place orders as needed Handle budgeting and financial tasks, including expense tracking and reporting Utilize QuickBooks for financial record keeping Experience: At least 1 year of demonstrated experience in an administrative support or office management role Strong organizational skills with the ability to prioritize tasks effectively Excellent communication skills, both written and verbal Proficient in using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Experience with QuickBooks or other accounting software is preferred Ability to handle confidential information with discretion Strong problem-solving skills and attention to detail We offer competitive compensation based on experience. If you are a motivated individual with a passion for organization and efficiency, we would love to hear from you.

My Sight Eyecare provides eyecare services and eyewear for our clients. We are looking for someone who is personable, motivated, and enthusiastic in serving our client's need. Knowledge of vision and medical insurance is highly recommended. We are looking for the right candidate to grow with our team and to strive to provide our clients with the highest standard of care. Position Overview: The Optical Sales Associate / Receptionist will play a vital role in providing exceptional service to our patients, from check-in to check-out, assisting with pretesting, discussing eyewear options, and promoting additional services such as dry eye treatments. The ideal candidate will have strong communication skills, a passion for sales, and a desire to contribute to the success of our practice. Responsibilities: Check-In Role: Greet patients warmly upon arrival and assist with check-in procedures. Explain copays, insurance benefits, and any pre-testing requirements. Provide assistance with pre-testing procedures when and where needed. Assist patients in selecting eyewear options while waiting for their appointment. Check-Out Role: Greet patients promptly after their exams end and assist with the check-out process. Review insurance benefits and copays with patients. Discuss eyewear options, including frames, lenses, and contact lenses. Provide invoices and assist with payment processing. Patient Care: Be knowledgeable about medical and vision copays to ensure accurate billing. Monitor patients' prescriptions midway through their exams to anticipate their eyewear needs (contact lens and/or glasses) Discuss treatment options for conditions such as dry eye and provide pricing information. Be attentive to sanitizing all equipments, trial frames and pupillometer in front of patients when pretesting Appointment Management: Schedule appointments with consideration for paperwork, asking patients to arrive 10 minutes early for their first session. Verify all insurances before the patient’s arrival. If patients are not eligible for exam or eyewear, inform the patients ahead of time so they know what to expect Carefully manage both zocdoc appointments and online booking appointments to avoid double booking. Sales Duties: Encourage patients to consider both glasses and contact lenses during their visit. Assist patients in maximizing their insurance allowance for frames and offer discounts for same-day purchases. Educate patients about UV protection, transition lenses, and available rebates for contact lenses. Assist in researching frame backstories to enhance the sales experience. Perform small adjustments on eyewear when necessary. General Responsibilities: Assist with inventory management and product ordering. Collaborate with team members to ensure efficient workflow and exceptional patient care. All other duties and responsibilities, as assigned by Dr. Pan and the Optician Manager Shared Responsibilities across team members: You will provide support to your colleagues in the shared responsibilities including, but not limited to, the following: Performing cleaning duties to maintain a clean and organized store environment. Greeting patients and explaining benefits and allowances during check-in. Assisting patients in browsing frames and providing recommendations. Conducting intake and referral sessions. Ensuring timely email communication of receipts and rebates to patients. Collaborating on sales strategies with the Dr. and other team members to increase both glasses and contact lens sales. Qualifications: High school diploma or equivalent; additional education in optometry or sales is preferred. Prior experience in customer service, retail, or healthcare settings is advantageous. Strong communication and interpersonal skills. Ability to multitask and prioritize in a fast-paced environment. Proficiency in using basic computer software and familiarity with optical equipment. Willingness to learn and adapt to new procedures and technologies. Job Types: Full-time, Temporary Pay: $20.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Bereavement leave Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Vision insurance Schedule: Day shift Supplemental Pay: Bonus opportunities Experience: Optical: 1 year (Preferred) Ability to Commute: Brooklyn, NY 11211 (Required) Work Location: In person

Job Summary Bilingual Medical Assistant & Receptionist (English/Spanish) (Polish/Russian) will play a vital role in collaborating with a team of doctors and nurse practitioners in translating and supporting clinical staff to ensure efficient operations of the clinic. This includes accurately documenting patient information, assisting with patient inquiries, managing medical records, and ensuring compliance of healthcare regulations. The goal is to complete all activities accurately, with high quality in a timely manner. Responsibilities - Assisting clinicians in translating Spanish speaking patients, prep patient IV’s, perform EKGs, document medical history and vital signs. - Maintain the exam room between patient use to ensure cleanliness for the next patient. - Demonstrate exceptional phone communication skills, conveying empathy and professionalism in all patient interactions. Taking the appropriate measures, or if needed, delegating it to a nurse or provider. - Conduct outbound calls to patients, scheduling in office and telehealth appointments, providing instructions, gathering information and addressing concerns. - Verify patient insurance coverage and review prior authorizations requirements. - Ensure strict adherence to healthcare regulations, including HIPAA, and uphold the organization's code of conduct. Skills - Proven work experience as a bilingual medical assistant & receptionist (English/Spanish) - Knowledge of medical office management systems and procedures - Excellent time management skills, detail oriented, ability to multi-task and prioritize work - Social perceptiveness and service oriented - Excellent written and verbal communication skills - Strong organizational and planning skills - Proficiency in MS Office and patient management software - Proficiency in Electronic Medical Record (EMR) system - BLS Certification (Preferred) - Certified Medical Assistant (Preferred) Experience 1 Year experience (Preferred) Entry level candidates will also be considered Schedule Full Time M-F Location Brooklyn, NY 11210 Job Type: Full-time Expected hours: 40 per week Benefits: - Paid time off Medical Specialty: - Cardiology Schedule: - Monday to Friday Work Location: In person

We are seeking a detail-oriented and organized Office Clerk to join our team. The ideal candidate will play a vital role in ensuring smooth office operations by performing various administrative tasks. This position requires strong customer service skills and proficiency in office software, making it essential for maintaining effective communication and support within the organization. Responsibilities Greet and assist visitors at the front desk, providing excellent customer service. Manage incoming calls and respond to inquiries with professionalism. Perform data entry and maintain accurate records using computerized systems. Utilize Google Suite for document creation, scheduling, and collaboration. Proofread documents for accuracy and clarity before distribution. Provide administrative support to team members as needed, ensuring efficient workflow. Handle customer support inquiries, addressing concerns promptly and effectively. Maintain an organized filing system for easy retrieval of documents. Experience Previous experience in an administrative role is preferred but not required. Strong customer service skills with a friendly demeanor. Familiarity with front desk operations and office procedures is a plus. Proficient in using Google Suite applications (Docs, Sheets, Calendar). Excellent proofreading skills to ensure high-quality documentation. Bilingual Chinese candidates are encouraged to apply to enhance communication with diverse clients. A willingness to learn and adapt in a fast-paced environment is essential. Join our team as an Office Clerk where your contributions will help create a positive experience for both our clients and staff! Job Type: Full-time Pay: $20.00 - $21.00 per hour Expected hours: 35 per week Benefits: Health insurance Paid time off Schedule: 8 hour shift Day shift Monday to Friday No nights No weekends Work Location: In person

Job Summary Stirlingshire Investments is a new Fintech firm licensed as both a B/D and an RIA. We are the highest paying firm in the entire industry for Independent Financial Advisors, all of which are on a real 100% payout of all commissions and Advisor fees. We are looking for entry level Recruiters who are looking to gain experience in the industry, and be part of another seismic shift in the financial sector. +6Bps Bonus paid on AUM generated. Hours will be Tuesday-Friday 11-5 PM ET. Must be on site. Responsibilities Conduct initial phone screenings and coordinate interviews with hiring managers. Utilize various platforms for lead generation and candidate sourcing, including social media management. Collaborate with internal teams to identify staffing needs and develop recruitment strategies. communicate effectively with candidates throughout the hiring process. Conduct research on industry trends to enhance recruitment strategies and practices. Skills Excellent communication skills, both verbal and written, with the ability to engage candidates effectively. Strong organizational skills with attention to detail to manage multiple tasks efficiently. Ability to work collaboratively in a team environment while also being self-motivated. Knowledge of social media management for recruitment purposes is an advantage. Lets change the Full-service Asset Management Model together! Job Type: Part-time Pay: $20.00 - $25.00 per hour Expected hours: 20 – 25 per week

NYPR – Express DMV Services in Long Island City is hiring full-time Operations Team Members to assist with daily DMV and insurance-related tasks. This is a great opportunity for individuals who are organized, customer-oriented, and fluent in English and either Spanish or French. No prior DMV experience? No problem — paid training is provided! Key Responsibilities: Handle daily DMV service tasks and back-office operations Scan, verify, and organize customer documents Process basic insurance paperwork Provide friendly and professional customer service in-person and over the phone Maintain accuracy and attention to detail in all transactions Requirements: Fluency in English (required) Fluency in Spanish or French (required) High attention to detail and organization Excellent interpersonal and communication skills Basic computer skills Willingness to learn — training provided Benefits: Paid training Supportive, team-oriented work environment Opportunity for growth in DMV and insurance services Weekly pay ($16.50/hour) Schedule: Monday to Friday: 9:00 AM – 6:30 PM Saturday: 10:00 AM – 4:00 PM Full-time position NYPR – Express DMV Services is an Equal Opportunity Employer. Pay : $16.50 an hour Job Type: Full-time Shift: Day shift Work Location: In person

** Medical Receptionist – Genesis Health** Location: New York, NY (Midtown Manhattan) Schedule: Full-Time Reports To: Clinic Manager Only applicants who meet the minimum of one years of medical office or relevant healthcare experience will be considered. We will not respond to candidates who do not meet this requirement. ** About Genesis Health** Genesis Health is NOT a hospital—it’s a private, boutique clinic offering personalized, high-touch care in a calm, luxurious environment, free from the chaos and impersonal atmosphere of traditional hospital settings. Our client base primarily consists of high-performing professionals and affluent individuals who prioritize wellness, clarity, and control in their healthcare. Position Overview The Medical Receptionist is key to our patient experience, facilitating smooth navigation of our services with professionalism and empathy. This role combines administrative proficiency with compassionate patient interaction, reflecting our commitment to exceptional care. ** Key Responsibilities** • Patient Onboarding & Scheduling: Coordinate initial consultations, manage appointment calendars, and ensure timely follow-ups. • Insurance Verification: Confirm patient eligibility, process pre-authorizations, and liaise with insurance providers. • Communication Liaison: Act as the primary point of contact for patient inquiries, providing clear and empathetic information. • Data Management: Maintain accurate patient records, update electronic health systems, and ensure confidentiality in compliance with HIPAA. • Process Improvement: Collaborate with team members to identify and implement operational enhancements. ** Qualifications** • Education: Bachelor’s degree in Healthcare Administration, Nursing, or related field preferred. • Experience: Minimum of 2 years in patient-facing roles within healthcare settings. • Skills: Proficient with electronic health record systems, strong organizational skills, and excellent interpersonal communication. • Attributes: Demonstrates empathy, attention to detail, and a proactive approach to problem-solving. ** Compensation** • Hourly Rate: $25- 30/hour • Bonus: Eligibility for 5% sales commission bonuses after completing the 3-month probation period. ** Why Join Genesis Health?** • Boutique Environment: Private, peaceful clinic setting designed for high-performing professionals. • Career Growth: Clear pathways to advance into leadership roles within operations, patient experience, or clinic management. • Exceptional Culture: Supportive, professional team that values empathy, collaboration, and continual growth. • Perks & Benefits: Access to wellness treatments, professional training opportunities, employee-focused wellness incentives, and generous sales commission structure. • Prestigious Client Base: Serve sophisticated clientele in a modern, prestigious location in Midtown East, NYC.