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Job Description Integrated Cooling Solutions (ICS) delivers HVAC solutions backed by technical expertise and strong manufacturer partnerships. With eight offices across Florida, we help clients design and implement the best systems for their space—backed by hands-on support and industry know-how. At ICS, people come first. We invest in our team's growth and success, creating a place where your work matters and your career can take off. If you're ready to be part of something dynamic and meaningful, we're excited you're here. The Opportunity We are seeking an experienced Commercial HVAC Service Technician. This position will be responsible for performing electrical and mechanical inspection, start-up maintenance on the equipment we sell. This is a full-time opportunity for an energetic go-getter. An ideal candidate will be customer service oriented and work well with others. Position requires a high level of correspondence with Project Managers, Service Coordinators and customers. Responsibilities • Performs electrical and mechanical inspection and maintenance on equipment to ensure peak performance, • Perform specific preventative maintenance including belt adjustments, oiling, greasing and cleaning of equipment, • Uses experience and technical skills with preventive maintenance and system operations to determine service requirements, • Ability to interpret engineering drawings in reference to layout, location and operation of the system(s), • Represents the company in a positive manner to other trades, contractors and owners, • Advises owner/representative of preventive maintenance inspections performed and corrective actions to be taken, • Suggest additional services that are beneficial to customer, • Works in a team-based environment to share information and workload while ensuring customer satisfaction, • Submits required paperwork to Service Coordinator in a timely manner, • Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times, • Performs other duties as assigned, • Flexibility to work overtime/ weekends, as required Qualifications • High School Diploma or equivalent, • Must have valid driver's license with good driving record, • Must have current HVAC certification and OSHA 10 Training plus 1-5 years' experience working as a Service Helper or Service Technician in a residential or commercial environment, • Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad), • Electrical knowledge required and EPA Certification Preferred (i.e. HVAC Journeyman, Boiler Operator, Gas Installer, etc.), • Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc., • Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds, • Ability to work independently with minimal supervision and balance requirements of multiple and varied duties Other Skills/Abilities: Strategic Skills Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably. Open to change and will try anything to find solutions. Able to handle uncertainty and make decisions without knowing the whole story. Operating Skills Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow. Behavior Skills Ability to manage people and situations when conflicts arise. Ability to seize opportunities with the drive to complete goals. Personal and Interpersonal Skills Ability to establish and grow relationships with customers through effective verbal and written communication. Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appropriate directness and truthfulness. Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings. Environmental Requirements Will be required to work in an office environment and frequently in the field. Physical Demands While performing the duties of this job, the employee is regularly required to use hands to operate the computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Job Description FRESH. FORWARD. FLOWERS. Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2025 sales of $5.3 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of Dave's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflects Honesty & Integrity, Respect & Inclusion, Sustainability, Passion, and Humility. With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery – it's a delightful journey into the heart of flavor and community. Full-time employees are offered the following benefits: • Comprehensive health and medical benefits, • 401(k) Retirement savings plan, • Professional growth and leadership training, • Paid vacation, holidays, and parental leave Benefits may vary depending on your work location. Bringing Home the Dough The production operator is capable of contributing to all phases of the production process. Included is the operation of automated production equipment, primary diagnosis of machinery failures, aiding with preventative maintenance, and sanitation of equipment. Operators are expected to be competent to make production decisions concerning the preflight and operation of equipment. Operators must be flexible and adaptable, as they may be required to rotate job assignments throughout production. In addition, it is the responsibility of the operator to contribute to the maintenance of a safe work environment for themselves and their fellow operators. Position requires demonstration of competency for all on-the-job activities that may have a direct or indirect affect on product safety, legality and/or quality. Rising to the Challenge: Position Responsibilities Position Responsibilities/Major Duties • Checks production work schedules for job assignment and work reporting time., • When job assignment is SCALER/DIVIDER OPERATOR, responsibilities include but are not limited to:, • Checks and maintains production schedule., • Scales ingredients, • Loads, operates and unloads mixer(s), • Operates dough pump, • Checks posted scaling weights and equipment standards, • Adjusts and operates one pocket and six pocket dividers, • Adjusts and operates rounder, • Adjusts and operates overhead proofer, • Performs start-up/shut down sanitation and operator’s preventative maintenance, • Ensures that work area is clean and organized, • Performs other duties as directed by supervision, • Ensures compliance with al company policies and procedures (EEO, Harassment, Safety, Etc.), • When job assignment is WRAPPING OPERATOR, responsibilities include, but are not limited to:, • Checks production schedule and verifies product running order., • Checks pan count sheet for product quantity., • Check production wrap count sheet for bag types., • Sets and operates slicer, bagger, and tier equipment, • Performs quality control inspection of finished product, • Ensures that product is loaded correctly., • Performs start-up/shut down sanitation and operator’s preventative maintenance, • Ensures work area is clean and organized, • Performs other duties as directed by supervision., • Ensures compliance with all company policies and procedures (EEO, Harassment, Safety, etc.), • When job assignment is PALLETIZER, responsibilities include, but are not limited to:, • Checks production schedule and verifies product running order., • Checks to ensure that the proper program is running., • Checks pallets, slip sheets, etc. for quantity, • Performs start-up/shut down sanitation and operator’s preventative maintenance, • Ensures work area is clean and organized, • Performs other duties as directed by supervision., • Ensures compliance with all company policies and procedures (EEO, Harassment, Safety, etc.), • Similar responsibilities apply when assignment is ROLL LINE OPERATOR, BOARD MONITOR, RETARD BOX MONITOR., • All employees will be responsible and accountable for insuring the quality and safety of every function and all products Knead to Know: Preferred Qualifications • Two years related bakery or production experience Additional Ingredients: Essential Job Requirements • High school diploma or equivalency Salary Range- $20.91 - $26.14 We offer a competitive salary and an excellent total rewards package. Hourly rate: $20.91 - $26.14. Please reply by 11/09/2026_. Interested job seekers who successfully complete the series of pre-screening questions and who appear to possess the basic qualifications for this position may be contacted for a telephone interview. EEO Statement Flowers is an Equal Opportunity Employer. Flowers encourages all qualified candidates to apply, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status, or people of any other characteristic protected by state or federal law. The job description above outlines the general nature and level of work expected from employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications for this position. Equivalent combination of education, experience, and skills may supplement above minimum job requirements. If you need assistance with submitting your resume due to a medical condition or disability, please send an e-mail to Kathy Arevalo at Kathy.Arevalo@flocorp.com or .

Job Description Job Summary The PBX Operator is responsible for records and follows up with makeup calls. Corrects and updates posted information as needed in the system. Assists with the maintenance of directories on-call list and dispatch maintenance and housekeeping staff to guest rooms as needed. Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment. Assists with maintaining cleanliness, safety and security of the PBX area. Maintains confidentiality, security and integrity of the guest’s information and organizational data. Provides information to callers as appropriate. Job Specifications Qualifications • Must have completed High School or GED Diploma, • Experience in Hospitality, • At least 1 year switchboard/PBX experience., • Minimum of one year experience at Front Desk/guest services, as well as a general knowledge of Front desk and Reservations system and procedures, • While performing the duties of this job, the associate is regularly required to sit for long periods of time, stand; walk; full dexterity in use hands to touch, handle, or feel; reach with hands and arms; talk or hear, • The employee must occasionally lift and/or move up to 50 pounds Job Duties Job Specific • Handle all incoming calls in a timely manner by screening, transferring, and answering appropriately and efficiently., • Takes accurate and appropriate messages., • Stays informed of current in house groups and property events., • Assists the department with various clerical duties as needed., • Directs callers to appropriate destination providing a smooth, clear and professionally courteous communication practice., • Take guest request and pass on to the appropriate party as well as follow up with the request., • Ensures private information is consistent with all privacy policies., • Orients and mentors new staff members., • Obtains necessary information to direct and transfer calls to correct extensions., • Answer incoming calls within 3 rings., • Refer to guest by name 3 times during the conversation., • Displays excellent telephone etiquette., • Answer inquires pertaining to Hotel services and amenities., • Coordinates and monitors requests with all departments using "Hotel Expert"., • Assists Food & Beverage with guest's room service orders., • Responds quickly and accurately to disaster and emergency situation as required, remaining calm General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow Team Members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards

At Corendon, you step into a dynamic, international work environment where energy, style, and a strong sense of community come together. Here, you’re not just a colleague; you become part of a close-knit family driven by passion, ambition, and hospitality. This is the heart of our culture and the essence of the Corendon DNA. We believe that work is more than just a job. It’s a place where you can be yourself, build something meaningful together with your colleagues, and know that your contribution is truly appreciated. You’ll experience this not only in the atmosphere but also in everything we offer you. What’s in it for you? By joining us as our new Sales Manager, you can expect: • A competitive salary package, • A stylish, dynamic, and international work environment, • A unique opportunity to be part of a fun, friendly, and enthusiastic team, • Health, dental, and vision insurance to support your overall health and well-being, • Access to a 401(k) retirement plan to help you prepare for your future, • Paid Time Off to rest, recharge, and maintain a healthy work-life balance, • Personal coaching and training to support your professional and personal development, • Various social activities, including staff events and team outings, • Exclusive discounts with tour operator Corendon, ranging from all-inclusive holidays to 2 FREE flight tickets, • Special discounts for you, your friends, and your family Join the Corendon Family as our new Sales Manager – Miami Properties We are looking for a Sales Manager to support our Corendon properties in Miami. As Sales Manager, your primary objective is to improve the commercial performance of our Miami properties through successful sales activities. By applying a variety of sales tools and techniques, you will contribute to achieving revenue goals across the different properties. You will be responsible for building, expanding, and maintaining revenue by managing accounts, advising clients, and identifying new commercial opportunities. You will actively contribute to maximizing revenue through external sales calls, sales blitzes, property tours, telephone prospecting, and networking events. Relationship management, market exploration, and actively attracting new clients within the Miami market are central to your role. What does the role involve? As a Sales Manager, your responsibilities will include: General • Building and promoting positive working relationships within the Sales department and across the different Miami properties, • Working according to the OER principle: Open, Honest, and Respectful communication, • Ensuring that the OER principle is actively applied within your area of responsibility, • Respecting, following, and communicating our CSR policy to potential partners, clients, and guests, • Contributing to the achievement of revenue goals across the Miami properties, • Representing Corendon and its properties in a professional, enthusiastic, and service-oriented manner Relationship Management • Building and maintaining strong relationships with existing and potential clients in the Miami market, • Managing key accounts and providing clients with professional and commercially focused advice, • Conducting after-sales activities and responding appropriately to client requests or complaints, • Representing Corendon and its Miami properties at trade shows, networking events, and other commercial events, • Ensuring that agreements made with clients are correctly communicated to and followed up by the relevant operational departments, • Communicating openly, honestly, and respectfully with colleagues, guests, clients, and potential business partners, • Creating a personal and professional client experience that strengthens long-term business relationships Acquisition • Monitoring relevant market developments, client needs, and competitor activities within Miami and the surrounding markets, • Identifying commercial opportunities and continuously looking for ways to increase revenue across the Miami properties, • Advising the Commercial Director on potential opportunities within the local and international markets, • Actively identifying and approaching potential clients to increase revenue and brand awareness, • Conducting external sales calls, sales blitzes, property tours, telephone prospecting, and networking activities, • Developing business opportunities within relevant market segments, including corporate, leisure, group, and event business, • Preparing proposals and making commercial agreements within the established guidelines, • Carefully analyzing available information before making commercial proposals or decisions, • Maintaining an up-to-date understanding of the organization, its properties, and the commercial possibilities they offer Administrative • Preparing sales visit reports and periodic commercial reports, • Recording relevant market developments, sales activities, and client information, • Documenting client agreements accurately and communicating them clearly to the relevant departments and properties, • Keeping account, lead, and client information up to date in the relevant systems, • Working according to internal procedures and established working methods, • Supporting commercial alignment and collaboration between the different Miami properties In addition to the tasks and responsibilities described above, we expect you to perform other reasonable duties assigned by the Commercial Director when this contributes to making the best possible use of commercial opportunities. Requirements To be considered for this position, you should meet the following criteria: • Have a college or university degree level of thinking and working, supported by relevant education or professional experience, • Possess relevant experience in hotel sales, hospitality sales, or a comparable commercial position, • Have a strong understanding of the Miami hospitality market and its commercial opportunities, • Have experience with account management, business development, and client relationship management, • Be comfortable working with automated systems and digital sales and administrative tools, • Have an excellent command of English, both spoken and written; proficiency in additional languages is considered an advantage, • Be energetic and possess a proactive, hands-on mentality, • Think creatively and actively share ideas and commercial opportunities, • Possess strong problem-solving and decision-making skills, • Show commercial awareness and a strong understanding of the organization, • Communicate openly, honestly, and respectfully with colleagues, guests, clients, and business partners, • Be enthusiastic, professional, well-groomed, and passionate about creating a positive impression, • Be a team player who takes responsibility and is willing to support different tasks and properties when needed, • Be flexible, resilient, and able to remain calm under pressure, • Be available to work outside standard office hours when commercial activities, appointments, or events require this, • Possess good working knowledge of Microsoft Word, Excel, Outlook, and relevant sales systems, • Be able to travel locally for client appointments, sales calls, property visits, trade shows, and networking events As a Sales Manager, you demonstrate leadership by connecting people, recognizing and celebrating successes, encouraging professional development, and challenging yourself and others to improve every day. Are you ready to make a commercial impact across our Miami properties and become part of the Corendon family? We look forward to receiving your application!

At iAnthus, we are not just in the business of cannabis; were in the business of empowering individuals to lead healthier, happier lives through access to premium-quality medicinal and adult-use cannabis products. We believe in the potential of cannabis to enhance wellness and redefine the future of self-care. As a trailblazer in the cannabis industry, were committed to providing a holistic approach to well-being, fostering a community where every patient and customer can thrive and find relief. This DispensaryAssociate position is part-time and is located in Miami, FL. Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next great transformative industry - not just because it has the power to change peoples lives (especially those suffering from chronic ailments) but also because it will impact many other industries, from agriculture to pharmaceuticals to alcoholic beverages. Our mission is to create the most valuable cannabis brands and network of cannabis operations and distribution nationally. At iAnthus, you will be given opportunities for career development, a flexible work environment, excellent benefits, a wellness program and the ability to interact with and learn from leaders in the cannabis industry. Who You Are: You have a strong desire to learn and to contribute to a team. You are passionate about making an inclusive, positive, and compliant workforce.You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. If you would like to work in a fast-paced environment andare interested in building something meaningful with the rest of the iAnthusteam, we would love to hear from you! Benefits: • Paid Sick Leave, • Wellness Program, • Employee Assistance Program, • Product Discounts, • Ability to work in a growing company where your talents and skills can have a positive impact Summary: As a Dispensary Associate, youll be a vital force in the evolving world of cannabis. Acting as a trusted advisor, youll be at the forefront of patient acquisition for medicinal cannabis and welcoming adult-use use customers, fostering an environment where education, exploration, and satisfaction intersect. Your primary responsibility is to offer comprehensive education on strains, effects, and various methods of cannabis use, ensuring everyone receives tailored information to make informed decisions. Beyond education, youll be the face of our dispensary, delivering warm and informed service, recording transactions in the POS system, and collaborating closely with dispensary managers to maintain a clean and organized dispensary environment. Essential Functions: The Dispensary Associate elevates the dispensary experience for our patients and customers. This role is the heartbeat of our interactions, where youll be a vital part of shaping a positive, informative, and seamless journey for prospective, new, and returning customers. Your key responsibilities include, but is not limited to the following: • Welcome everyone with a friendly attitude, creating a positive dispensary experience., • Guide and educate patients and customers in choosing the right medicine and products, providing personalized insights into strains and effects., • Proactively interact with customers, guide them through our product offerings, and highlight exclusive specials to increase sales opportunities., • Enter and access patient records accurately, confirming identities and eligibility to purchase in line with legal and company standards., • Represent the companys brand well as a brand ambassador., • Follows and uphold the companys core values, including respect, diversity, sustainability, research, and service., • Adheres to iAnthus' cultural principles of collaboration, innovation, and accountability., • Accurately handle transactions, receiving payments with a smile, and recording purchases in our Dispensary Management System., • Provide patients and customers with informative printed materials, helping them make well-informed decisions., • Bring a sales-focused attitude to every shift, always looking for chances to increase sales and grow business., • Work with Dispensary Managers to check product inventory, making sure we have a diverse and fresh selection that meets our patients' and customers needs., • Maintain a clean and organized dispensary area., • Additional duties and responsibilities as assigned. This job description is not intended to cover or contain a comprehensive list of activities. This description reflects managements assignment of essential functions, and it does not restrict the tasks that may be assigned. Duties and responsibilities may change at any time with or without notice. Your willingness to contribute to the evolving needs of our team is highly valued. Qualifications + Education: • Must be twenty-one (21) years of age or older, • High School diploma or equivalent is required., • Must have a valid driver's license and reliable transportation., • Exceptional interpersonal skills with a passion for delivering top-notch customer service., • Ability to work independently, coordinate multiple tasks, and prioritize work effectively., • Reliability is a must., • Meticulous organizational skills with acute attention to detail., • Computer-savvy, with a knack for quickly mastering new software., • Knowledge of or willingness to learn state-specific cannabis laws and regulatory compliance is non-negotiable., • Comfortable teaching customers about the medicinal and adult-use aspects of cannabis and conducting workshops or info sessions to boost their understanding and confidence in choosing products., • Ganjier certification preferred Starting Pay Rate: $17/hr Working Conditions: The employee works in a medical dispensary environment and uses a computer, telephone, and other office equipment to perform duties. This is a hands-on, customer-facing position. The position will regularly interact with the public and needs to engage patients and customers in a friendly and helpful manner. The employee must be able to function effectively in a high-paced, fast-moving retail environment. The employee may be subjected to work in environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor A/C, no A/C, motion and noise. The position also requires a high level of scheduling flexibility and will occasionally include evening, weekend, and holiday work hours. The employee will encounter frequent interruptions throughout the workday and must have a high regard for self-management, time management, and scheduling of activities. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position 80% of the time, move around, and clearly communicate. The employee must constantly position oneself to move freely around the store. The employee must frequently lift and/or move up to 50 pounds with assistance. The employee will often need to use a ladder, with up to a 12 extension and general hardware tools. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Equal Employment Opportunity: iAnthus Capital Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Entry Level Salary $17 USD per hour recblid tra14v9h4o4gv8z504r81qj3g1d1f5

Hilton Miami Blue Lagoon SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE • Happy Guests, • Spotless Cleanliness, • Product Consistency & Quality, • Teamwork Duties and Expectations 1. Happy Guests • Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile., • Name Use: Use the guests’ names whenever possible, ensuring they feel properly welcomed., • Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores., • Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency., • Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities., • Events: Awareness and support for all groups and events at the hotel., • Technology: Understanding of relevant technology for each role., • Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 1. Spotless Cleanliness • Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized., • Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe., • Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 1. Product Consistency & Quality • Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift., • Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication., • Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 1. Teamwork • Communication: Communication between Team Members should be clear, honest, and professional., • Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests., • Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Housekeeping Supervisor, Role Specific Duties and Expectations The Housekeeping Supervisor is responsible for cleaning and preparing efficient operations of the Hotel including rooms, front and back of house, public areas, and laundry. The Housekeeping Supervisor is responsible for assuming the duties of the Executive Housekeeper in their absence, including the daily management of the housekeeping staff. Housekeeping Supervisors are required to clean guest rooms and public spaces on days they are not covering the Executive Housekeeper duties. This may include all guest rooms, public spaces, including but not limited to public restrooms, meeting rooms, exercise room, pool, and guest laundry facility. Other Duties and Expectations • Manage Guest Request Log: Review log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur., • VIP Management: Monitor all V.I.P.'s, special guests, and requests., • Oversee Housekeeping Team: Complete daily stand-up with the team each day to review objectives and confirm checklists are assigned and prepared for the day in the absence of the Executive Housekeeper., • Room Inspection: Inspect rooms and ensure the quality and cleanliness of all guest rooms and public spaces in the hotel in the absence of the Executive Housekeeper., • Storage Rooms: Maintaining the organization and cleanliness of all storage rooms, mechanical rooms, housekeeping closets and main housekeeping laundry room., • Pre-Cleaning Duties: such as stocking guest supplies, cleaning supplies, and linen for housekeeping cart set-up., • Trash and Linen Removal and Replacement: Remove all trash and dirty linen from guest rooms, replacing bed linens and replenishing guest room supplies., • Deep Cleaning: Conducting deep cleaning activities as needed within the guest room in conjunction with the maintenance department., • Departmental Meetings: Conduct daily department meetings with housekeeping staff in the absence of the Executive Housekeeper., • Supply Management: Maintain required stock of all housekeeping and laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis., • Inventory: Conduct monthly and quarterly housekeeping inventories on a timely basis., • Maintenance Requests: Monitor work orders and submit to Engineering department according to procedures; Follow up to ensure completion in the absence of the Executive Housekeeper., • Status Reports: Balance and clear the room status nightly, comparing the PM Housekeeping Report with the computer's room status report and resolve all discrepancies in the absence of the Executive Housekeeper., • Lost and Found: Maintain and monitor "Lost and Found" procedures and policies according to standards., • Chemical Safety: Monitor proper use of and compliance with hazardous chemicals according to OSHA standards., • Key Control: Maintain a key control system for the department. SECTION THREE: Success Metrics Happy Guests • Management Performance Ratings, • Guest Satisfaction Scores/Intent to Return Spotless Cleanliness • GM/AGM Spot Checks, • Leadership Walk-throughs (RVP, etc.), • Guest Ratings/Reviews Product Consistency & Quality • Checklist Tracking, • Management Performance Ratings, • Guest Ratings Teamwork • Management Performance Ratings SECTION FOUR: Qualifications & Requirements • Experience in a hospitality, service, consumer-facing franchise or related field preferred. Supervisory experience preferred., • Can-Do Attitude: Must have a positive attitude and willingness to learn., • Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures., • Handle Pace and Pressure: Must work well in stressful, high-pressure situations., • Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests., • Communication Skills: Must be able to convey information and ideas clearly., • Hospitality and Guest Service: Must have a desire to serve all guests., • Age Requirement: Must be 18 years of age or older to perform this job., • Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel., • Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock., • Breaks: Clock in/out for breaks at the designated time on your schedule., • Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: • Stand or remain in a stationary position for long periods of time (3-4 hours at a time)., • Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls., • Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms., • Inspect and visually observe details at close range (within a few feet) and from long range. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. Our Company • MCR is the 3rd-largest hotel owner-operator in the United States., • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia., • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities., • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels., • MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020., • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer., • For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA What we offer/What’s in it for you? • Hotel Discounts, • Weekly Pay, • Paid Time Off, • Retirement Options, • Referral bonuses, • Career advancement & upward mobility, • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Job DescriptionWho are we? At AnswerHero, we’ve been the trusted voice behind thousands of growing businesses since 2010. We’re not your typical call center, we don’t do telemarketing, debt collections, or tech support. What we do is deliver exceptional first impressions: real-time message taking, appointment scheduling, and warm, professional call handling that makes every caller feel heard. If you’re a compassionate communicator who values meaningful conversations and wants career, not just a job, we want to hear from you! What You'll Do As a Bilingual Phone Operator at AnswerHero, you’ll be the first voice our clients’ customers hear, a role that carries real impact every single day. Your responsibilities include: • Answering inbound calls promptly and professionally on behalf of our business clients, • Communicate fluently in both English and Spanish, • Take accurate, clear messages and relay them to clients in real time, • Schedule appointments and provide general client support per client instructions, • Following client specific call-handling instructions with care and consistency, • Deliver a warm, efficient, and courteous experience on every call Requirements What does it take to be a part of the #HeroSquad? • Fluency in both English and Spanish (verbal and written), • High school diploma or equivalent, • Strong empathy, active listening, and professional telephone manners, • Attention to detail and the ability to type accurately while on a call, • Reliable internet and dedicated workspace to ensure a professional setting, • Dependability consistent attendance is essential in a 24/7 operation, • Availability to work at least one weekend day Benefits Why You'll Love Working at AnswerHero • Thorough Training Provided: No prior experience? No problem. We set you up to succeed from day one., • Room to Grow: Explore future opportunities within AnswerHero to highlight your talents., • Supportive Team Environment: You’ll feel connected and appreciated from day one., • Meaningful Work: Every call you take has a direct impact on real business., • Competitive pay + bilingual premium, your Spanish skills are a valued asset, and we pay accordingly, • Flexible Setup: Remote-friendly options available.Benefits (Full-time Employees), • Medical, dental, and vision insurance, • Accrual based Paid Time Off (PTO), • Paid federal holidays per year, • Company-provided equipmentHow to Apply Ready to become a trusted voice for thousands of businesses? Here’s what to expect: • Submit your application and resume online, • Video interview typically scheduled within 5 business days, • Meet virtually with our hiring team, • Complete a short bilingual language assessment (English & Spanish, approximately 10 minutes), • Offer and paid onboarding training Apply now and become a Hero. We’d love to meet you.

The Telephone Operator plays a critical role in managing and facilitating effective communication within an organization by handling incoming and outgoing calls with professionalism and efficiency. Ultimately, the Telephone Operator helps maintain seamless communication channels that are vital for o

Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, lavish amenities, and a vibrant atmosphere, creating an exciting and dynamic work environment. As a member of the Eden Roc Miami Beach team, you'll have the chance to provide exceptional service to our esteemed guests, work in a collaborative and inclusive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable experiences for our guests and become a valued member of our team at Eden Roc Miami Beach! We are looking for a Telephone/PBX Operator who is passionate about providing exceptional service and creating memorable experiences for our guests. In this role, you will be the first point of contact for our guests and will be responsible for handling all incoming and outgoing calls with professionalism and efficiency. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Join our team and become a part of a culture that values teamwork, respect, and hospitality. • High school diploma or equivalent, • Excellent communication skills, both verbal and written, • Previous experience operating a PBX or multi-line phone system preferred, • Strong customer service skills and the ability to remain calm under pressure, • Basic computer skills, including proficiency in Microsoft Office and email, • Ability to work a flexible schedule, including weekends and holidays Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. • Multiple Tiers of Medical Coverage, • Dental & Vision Coverage, • 24/7 Teledoc service, • Free Maintenance Medications, • Pet Insurance, • Hotel Discounts, • Tuition Reimbursement, • Paid Time Off (vacation, sick, bereavement, and Holidays)., • 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Performs maintenance and custodial duties of park facilities. Responsible for the safety and supervision of participants in Village coordinated functions and enforcement of all park rules and regulations. The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. • Maintains assigned park facility by performing general maintenance and clean up duties, such as, the emptying of trash, sweeping, mopping and vacuuming, wiping down tables and chairs and other furnishings, replenishing toilet paper and hand towels, raking leaves, cleaning concession area, petting zoo area, parking lots, restrooms, and ball fields., • Performs manual work in semi-skilled jobs involving maintenance, repair of buildings and grounds and minor construction, including pressure cleaning, graffiti removal, painting and other related tasks., • Provides courteous, prompt and knowledgeable customer service to the public in person and on the telephone by providing general information regarding programs and events, facility rentals and memberships; greets visitors in a friendly and sincere manner., • Monitors assigned park facility and assists in park inspections to ensure the safety of the public and park facilities; advises supervisor of safety hazards and non-routine repairs as needed., • Performs concession and cashier duties involving the sale of retail products conducting cash and credit card transactions., • Performs admission booth duties selling admission tickets and collecting payments., • Assists with the coordination of recreational activities, including setting up and cleaning of rooms for recreational activities and party rentals., • Performs production assistance during performances., • Assists in assembling and building of theater scenery., • Enforces safety and other department rules and regulations., • Performs other related duties as assigned. Education and Experience: Specialized training and experience as a camp counselor, aquatic facility operator or food handling certification is highly desired. Additional Qualifications: • Must possess excellent customer service skills and be able to establish good customer relations. Must have an ability to deal with people effectively, courteously and enthusiastically., • Must be knowledgeable of the materials, methods and equipment typically used in recreational work and clean up duties., • Must have knowledge of basic rules of safety and ability to enforce applicable rules and regulations., • Must have the physical strength and agility to perform assigned tasks, which include, but are not limited to, bending, twisting, walking, climbing, reaching, lifting and carrying., • Must maintain high ethical, honesty and moral standards., • Must be able to fluently speak, hear, read and write in the English language. Ability to communicate in Spanish is a plus., • Applicants must complete all requirements established by the Village of Pinecrest for employment. This may include, but is not limited to, a written examination, typing test, psychological screening to determine suitability for position, polygraph examination, comprehensive background investigation, and a job-related medical examination including a drug/alcohol screening test., • The minimum qualifications may be waived by the Village Manager. Knowledge, Skills and Abilities: • Ability to learn to operate a digital sound system and theatrical light board., • Ability to obtain and maintain a licensed driver status in the State of Florida., • Ability to understand and follow simple, oral and written instructions., • Ability to work assigned schedule including weekends, evenings and holidays., • Ability to become CPR and AED certified., • Ability to maintain a high level of organization., • Ability to perform several tasks at one time., • Ability to prioritize duties and meet department goals and deadlines., • Ability to deal with confidential and sensitive matters and exercise discretion., • Ability and responsibility to effectively work independently, exercise discretion and independent judgment and maintain confidentiality and professionalism in the execution of duties., • Ability to get along with others and work effectively and courteously with fellow workers, officials, other agencies and the public. Instructions: Please read carefully. Failure to follow instructions may disqualify you from the selection process. Attach all required documents to your application each time you apply for a position with the Village of Pinecrest. Documents which you may have previously uploaded remain in your profile but will not attach automatically and you will be deemed ineligible without the proper documentation. The following documents are required to be uploaded with your application: 1. A valid driver license or learner's permit from any state must be uploaded with application. 2. Complete the Disclosure and Authorization Form and attach to your employment application in pdf format. Click here (Download PDF reader) to obtain the form. 4. Resumes are Optional and may be attached, but are not required and shall not be reviewed in place of the employment application. Additionally, applicants must completely detail their work experience on the application, including but not limited to, dates of employment and reasons for leaving prior employment or risk being disqualified. Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran's preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 must be submitted with the application. Prior to employment, successful completion of a background investigation will be required. Depending upon the position, a medical examination and/or drug screen may be required. Additionally, appointment to certain positions (including promotions or transfers) may be contingent upon submission of official transcripts. The Village of Pinecrest is an Equal Opportunity Employer and a Drug and Alcohol Free Workplace The Village of Pinecrest complies with the Equal Pay Act which requires that men and women in the same workplace be given equal pay for equal work. The Village of Pinecrest participates in the E-Verify Program Part-time positions are not eligible for benefits.

Accommodates guests of the hotel by performing the following duties. Essential duties and responsibilities of this position include the following (other duties may be assigned as needed) must be able to work flexible schedule including weekends and holidays. ESSENTIAL DUTIES & RESPONSIBILITIES : • Greets, registers, and assigns rooms to guests following established check-in/check-out procedures., • Handles early check ins professionally and according to standards, • Completes AM and/or PM checklists as assigned by a Supervisor, Front Office Manager or MOD., • Issues room keys and follows room key safety procedures., • Transmits and receives telephone messages, Answers inquiries pertaining to hotel services; registration of guests, shopping, dining, entertainment, and travel directions., • Handles all in-house guest requests for housekeeping amenities and Engineering issues through HotSoS or radio as needed., • Follows up with all requests to ensure completion in a timely manner, • Keeps records of room availability and guests accounts, • Enrolls guests in Hhonors membership program as required by Hilton Corporation, • Follows all upsell procedures and incentive programs, • Makes reservations for in-house room extensions, walk ins, and as needed as well as confirm reservations including sending email confirmation pages., • Maintains knowledge of various room types and rates., • Computes bills, collects payment, and makes change for guests., • Makes restaurant, transportation, or entertainment reservations and arranges for tours., • Utilizes the front office computer system., • Answer to all text messages from guests through Kipsu system, • Answer all incoming calls promptly in a friendly, courteous and professional manner in all dealings with guests, patrons and other employees., • Welcome hotel guests with a smile in person and over the phone, an emphasis on fulfilling guest requests, and following instructions as well as Hilton and Resorts World Standards and procedures., • Knowledge of the hotel and hotel areas., • Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care, • Retrieve mail, small packages and facsimiles for guests as requested, • Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests, • Respond to special requests for services including dry cleaning, special amenities, pre-arrival amenities, etc., • Register VIP guests, as needed, • Promote Company marketing programs and distribute printed materials, as needed, • Handle any amenities from groups at check in time, • Able to handle multi telephone lines and guests waiting in line in person., • Able to handle guest concerns or complaints while using the HEART model and Make It Right program., • Work closely with the bell desk staff to coordinate the efficient delivery of guest luggage and following up on guest requests., • Distribute mail to the correct destination., • Ensure that wake up calls are entered accurately in the system. Log wake up calls, faxes, notes, letters and mail, packages and guests requests at needed., • Able to perform the tasks related to a telephone operator, a reservation agent, a concierge, an engineer, a security officer and a housekeeper., • Responsible for maintaining the front office area clean, organized and stocked at all times including lobby area as needed, • Able to handle hotel emergency procedures and situations with maturity and professionalism., • Perform tasks and projects as delegated by the Front Office Manager, Front Office Assistant Manager, Sales or Resident Manager., • May be placed as a PBX Operator, Front Desk agent, Concierge or Bell Captain as needed, • Provide courteous, professional and friendly service at all times, • Able to solve day to day problems first hand without having to contact a supervisor/manager as trained, • Other related duties. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information to resolve conflicts., • Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare moderately complex mathematical calculations without error., • Ability to listen effectively and comprehend the English language to understand and obtain instructions and information., • Ability to see and hear in order to observe and detect signs of emergencies., • Able to stand for long period of times WORK EXPERIENCE & EDUCATION REQUIREMENTS : • High School Diploma or GED., • Six months to one-year minimum front desk experience at any hotel brand required., • Able to train new staff member, • Must be able to communicate clearly with guests, customers, supervisors and fellow employees., • Must be able to calculate figures and amounts and apply basic addition, subtraction and multiplication., • Fluent in English mandatory Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Work alongside Telephone Operators and assist with call volume, staffing shortages, call-outs, breaks, emergencies, and other operational needs. Switchboard Supervisor/Telephone Operator. IAW) is seeking an experienced Switchboard Supervisor/Telephone Operator to support the Miami VA Medical Center

We are looking for a Telephone/PBX Operator who is passionate about providing exceptional service and creating memorable experiences for our guests. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management

We are looking for a Telephone/PBX Operator who is passionate about providing exceptional service and creating memorable experiences for our guests. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management

As Mount Sinai grows, so does our legacy in high-quality health care.Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community.In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healt

Join us in creating unforgettable experiences for our guests and become a valued member of our team at Eden Roc Miami Beach! Telephone/PBX Operator Role We are looking for a Telephone/PBX Operator who is passionate about providing exceptional service and creating memorable experiences for our guests

Telephone Switchboard Operator Innovation At Work, Inc. IAW) is seeking professional and customer-focused Telephone Switchboard Operators to support the Miami VA Medical Center. Respond to operator-assisted calls within established performance standards.

At CMA, LLC our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come.We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future and have fun along t

Job Description Job Title: Front Desk Agent Classification: Nonexempt Department: Front Desk Reports to: Front Desk Manager Job Description Summary/Objective The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Perform any other duties assign by his/her manager. Qualifications • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers, • Ability to multi task and handle stress in busy periods Supervisory Responsibility This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time., • Excellent communication skills, both written and oral. AAP/EEO Statement The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description The Overnight Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Perform any other duties assign by his/her manager. Qualifications • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers, • Ability to multi task and handle stress in busy periods Supervisory Responsibility This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time., • Excellent communication skills, both written and oral. AAP/EEO Statement The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description About the Role: The Switchboard Operator plays a critical role in managing and directing incoming and outgoing telephone communications within an organization. This position ensures that all calls are efficiently routed to the appropriate departments or individuals, facilitating smooth and effective communication. The operator serves as the first point of contact for callers, providing courteous and professional assistance while maintaining a calm and organized demeanor. Additionally, the role involves monitoring multiple lines, handling emergency calls, and maintaining accurate call logs. Ultimately, the Switchboard Operator contributes to the overall operational efficiency and positive image of the organization by delivering exceptional communication support. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in a customer service or telephone operator role., • Basic knowledge of telephone systems and call routing procedures., • Strong verbal communication skills and a professional telephone manner., • Ability to multitask and manage multiple phone lines simultaneously. Preferred Qualifications: • Experience with computerized switchboard or VoIP systems., • Familiarity with office software such as Microsoft Office Suite., • Previous experience in a corporate or healthcare environment., • Certification in customer service or communication skills training., • Bilingual abilities to assist a diverse caller base. Responsibilities: • Answer and route incoming calls promptly and accurately to the appropriate personnel or departments., • Provide information to callers regarding the organization’s services, policies, and procedures as needed., • Maintain detailed records of calls, messages, and other relevant information for reference and follow-up., • Operate and monitor multi-line telephone systems, ensuring all lines are functioning properly., • Assist with emergency call handling and escalate urgent matters to the appropriate authorities or management., • Coordinate with other administrative staff to support communication needs and office operations., • Maintain confidentiality and professionalism in all communications and interactions. Skills: The Switchboard Operator utilizes strong verbal communication skills daily to interact clearly and professionally with callers, ensuring their needs are understood and addressed. Multitasking abilities are essential for managing several phone lines and handling simultaneous calls without compromising service quality. Technical skills are applied in operating switchboard equipment and troubleshooting minor issues to maintain uninterrupted communication flow. Organizational skills help in accurately logging calls and messages, which supports efficient follow-up and record-keeping. Additionally, interpersonal skills foster a welcoming and helpful environment, enhancing the caller’s experience and reflecting positively on the organization. Work Schedule: 11:00 PM - 7:30AM

Job DescriptionDescription: Innovation At Work, Inc. (IAW) is seeking professional and customer-focused Telephone Switchboard Operators to support the Miami VA Medical Center. This position is responsible for operating the hospital switchboard, answering and routing incoming calls, responding to emergency notifications, providing paging services, and delivering exceptional customer service to Veterans, visitors, and staff. Operators must maintain professionalism, accuracy, confidentiality, and the ability to remain calm during emergency situations while working in a fast-paced healthcare environment. Essential Duties • Answer and route incoming telephone calls promptly and courteously., • Respond to operator-assisted calls within established performance standards., • Transfer calls to the appropriate department or individual., • Provide general hospital information and directions., • Process emergency calls including:, • STEMI Alerts, • Stroke Alerts, • Fire Alarms, • Telephone System Alarms, • Suicide Crisis Calls, • Operate paging and overhead announcement systems., • Notify Police, Security, Telecommunications, and other emergency personnel when required., • Maintain operator logs and document unusual incidents., • Report equipment malfunctions immediately., • Maintain confidentiality of patient and facility information., • Follow all VA policies, procedures, and security requirements., • Demonstrate professionalism and excellent customer service at all times. Requirements: Required Qualifications • High school diploma or GED., • Minimum one (1) year of switchboard, call center, receptionist, or customer service experience., • Excellent verbal communication skills., • Ability to type and navigate multiple computer systems simultaneously., • Ability to multitask in a fast-paced environment., • Ability to remain calm during emergencies., • Must successfully complete required background investigation., • Must be able to read, write, and speak English fluently. Preferred Qualifications • Hospital or healthcare switchboard experience., • Experience with automated call distribution (ACD) systems., • Experience operating paging or emergency notification systems.

Job Description Job Title: Front Desk Agent Classification: Nonexempt Department: Front Desk Reports to: Front Desk Manager Job Description Summary/Objective The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Perform any other duties assign by his/her manager. Qualifications • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers, • Ability to multi task and handle stress in busy periods Supervisory Responsibility This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time., • Excellent communication skills, both written and oral. AAP/EEO Statement The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description At iAnthus, we are not just in the business of cannabis; we’re in the business of empowering individuals to lead healthier, happier lives through access to premium-quality medicinal and adult-use cannabis products. We believe in the potential of cannabis to enhance wellness and redefine the future of self-care. As a trailblazer in the cannabis industry, we’re committed to providing a holistic approach to well-being, fostering a community where every patient and customer can thrive and find relief. This Dispensary Associate position is part-time and is located in Miami, FL. Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next great transformative industry - not just because it has the power to change people’s lives (especially those suffering from chronic ailments) – but also because it will impact many other industries, from agriculture to pharmaceuticals to alcoholic beverages. Our mission is to create the most valuable cannabis brands and network of cannabis operations and distribution nationally. At iAnthus, you will be given opportunities for career development, a flexible work environment, excellent benefits, a wellness program and the ability to interact with and learn from leaders in the cannabis industry. Who You Are: You have a strong desire to learn and to contribute to a team. You are passionate about making an inclusive, positive, and compliant workforce. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. If you would like to work in a fast-paced environment and are interested in building something meaningful with the rest of the iAnthus team, we would love to hear from you! Benefits: • Paid Sick Leave, • Wellness Program, • Employee Assistance Program, • Product Discounts, • Ability to work in a growing company where your talents and skills can have a positive impact Summary: As a Dispensary Associate, you’ll be a vital force in the evolving world of cannabis. Acting as a trusted advisor, you’ll be at the forefront of patient acquisition for medicinal cannabis and welcoming adult-use use customers, fostering an environment where education, exploration, and satisfaction intersect. Your primary responsibility is to offer comprehensive education on strains, effects, and various methods of cannabis use, ensuring everyone receives tailored information to make informed decisions. Beyond education, you’ll be the face of our dispensary, delivering warm and informed service, recording transactions in the POS system, and collaborating closely with dispensary managers to maintain a clean and organized dispensary environment. Essential Functions: The Dispensary Associate elevates the dispensary experience for our patients and customers. This role is the heartbeat of our interactions, where you’ll be a vital part of shaping a positive, informative, and seamless journey for prospective, new, and returning customers. Your key responsibilities include, but is not limited to the following: • Welcome everyone with a friendly attitude, creating a positive dispensary experience., • Guide and educate patients and customers in choosing the right medicine and products, providing personalized insights into strains and effects., • Proactively interact with customers, guide them through our product offerings, and highlight exclusive specials to increase sales opportunities., • Enter and access patient records accurately, confirming identities and eligibility to purchase in line with legal and company standards., • Represent the company’s brand well as a brand ambassador., • Follows and uphold the company’s core values, including respect, diversity, sustainability, research, and service., • Adheres to iAnthus' cultural principles of collaboration, innovation, and accountability., • Accurately handle transactions, receiving payments with a smile, and recording purchases in our Dispensary Management System., • Provide patients and customers with informative printed materials, helping them make well-informed decisions., • Bring a sales-focused attitude to every shift, always looking for chances to increase sales and grow business., • Work with Dispensary Managers to check product inventory, making sure we have a diverse and fresh selection that meets our patients' and customers’ needs., • Maintain a clean and organized dispensary area., • Additional duties and responsibilities as assigned. This job description is not intended to cover or contain a comprehensive list of activities. This description reflects managements’ assignment of essential functions, and it does not restrict the tasks that may be assigned. Duties and responsibilities may change at any time with or without notice. Your willingness to contribute to the evolving needs of our team is highly valued. Qualifications + Education: • Must be twenty-one (21) years of age or older, • High School diploma or equivalent is required., • Must have a valid driver's license and reliable transportation., • Exceptional interpersonal skills with a passion for delivering top-notch customer service., • Ability to work independently, coordinate multiple tasks, and prioritize work effectively., • Reliability is a must., • Meticulous organizational skills with acute attention to detail., • Computer-savvy, with a knack for quickly mastering new software., • Knowledge of or willingness to learn state-specific cannabis laws and regulatory compliance is non-negotiable., • Comfortable teaching customers about the medicinal and adult-use aspects of cannabis and conducting workshops or info sessions to boost their understanding and confidence in choosing products., • Ganjier certification preferred Starting Pay Rate: $17/hr Working Conditions: The employee works in a medical dispensary environment and uses a computer, telephone, and other office equipment to perform duties. This is a hands-on, customer-facing position. The position will regularly interact with the public and needs to engage patients and customers in a friendly and helpful manner. The employee must be able to function effectively in a high-paced, fast-moving retail environment. The employee may be subjected to work in environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor A/C, no A/C, motion and noise. The position also requires a high level of scheduling flexibility and will occasionally include evening, weekend, and holiday work hours. The employee will encounter frequent interruptions throughout the workday and must have a high regard for self-management, time management, and scheduling of activities. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position 80% of the time, move around, and clearly communicate. The employee must constantly position oneself to move freely around the store. The employee must frequently lift and/or move up to 50 pounds with assistance. The employee will often need to use a ladder, with up to a 12’ extension and general hardware tools. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Equal Employment Opportunity: iAnthus Capital Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Powered by JazzHR qbXUK6Qp5d

Job Description The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Perform any other duties assign by his/her manager. Qualifications • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers, • Ability to multi task and handle stress in busy periods Supervisory Responsibility This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time., • Excellent communication skills, both written and oral. AAP/EEO Statement The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description Job Title: Front Desk Agent Classification: Nonexempt Department: Front Desk Reports to: Front Desk Manager Job Description Summary/Objective The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Perform any other duties assign by his/her manager. Qualifications • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers, • Ability to multi task and handle stress in busy periods Supervisory Responsibility This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time., • Excellent communication skills, both written and oral. AAP/EEO Statement The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Perform any other duties assign by his/her manager. Qualifications • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers, • Ability to multi task and handle stress in busy periods Supervisory Responsibility This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time., • Excellent communication skills, both written and oral. AAP/EEO Statement The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description Job Title: Overnight Front Desk Agent Classification: Nonexempt Department: Overnight Front Desk Agent Reports to: Front Desk Manager Job Description Summary/Objective The Overnight Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Perform any other duties assign by his/her manager. Qualifications • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers, • Ability to multi task and handle stress in busy periods Supervisory Responsibility This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time., • Excellent communication skills, both written and oral. AAP/EEO Statement The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job DescriptionDescription: Innovation At Work, Inc. (IAW) is seeking professional and customer-focused Telephone Switchboard Operators to support the Miami VA Medical Center. This position is responsible for operating the hospital switchboard, answering and routing incoming calls, responding to emergency notifications, providing paging services, and delivering exceptional customer service to Veterans, visitors, and staff. Operators must maintain professionalism, accuracy, confidentiality, and the ability to remain calm during emergency situations while working in a fast-paced healthcare environment. Essential Duties • Answer and route incoming telephone calls promptly and courteously., • Respond to operator-assisted calls within established performance standards., • Transfer calls to the appropriate department or individual., • Provide general hospital information and directions., • Process emergency calls including:, • STEMI Alerts, • Stroke Alerts, • Fire Alarms, • Telephone System Alarms, • Suicide Crisis Calls, • Operate paging and overhead announcement systems., • Notify Police, Security, Telecommunications, and other emergency personnel when required., • Maintain operator logs and document unusual incidents., • Report equipment malfunctions immediately., • Maintain confidentiality of patient and facility information., • Follow all VA policies, procedures, and security requirements., • Demonstrate professionalism and excellent customer service at all times. Requirements: Required Qualifications • High school diploma or GED., • Minimum one (1) year of switchboard, call center, receptionist, or customer service experience., • Excellent verbal communication skills., • Ability to type and navigate multiple computer systems simultaneously., • Ability to multitask in a fast-paced environment., • Ability to remain calm during emergencies., • Must successfully complete required background investigation., • Must be able to read, write, and speak English fluently. Preferred Qualifications • Hospital or healthcare switchboard experience., • Experience with automated call distribution (ACD) systems., • Experience operating paging or emergency notification systems.

Job DescriptionDescription: Innovation At Work, Inc. (IAW) is seeking an experienced Switchboard Supervisor/Telephone Operator to support the Miami VA Medical Center / Miami VA Healthcare System. This is a working supervisor position. The Supervisor will assist with the daily supervision and performance of the IAW switchboard team while also performing Telephone Operator duties as operational needs require. The position supports switchboard operations seven days per week, including weekends and holidays, and is responsible for helping ensure adequate staffing, employee performance, timekeeping compliance, quality control, and adherence to IAW policies, VA procedures, government protocols, and contract requirements. Primary Responsibilities • Oversee daily switchboard operations in accordance with IAW policies, VA requirements, government protocols, and contract requirements., • Perform regular Telephone Operator duties, including answering and processing incoming calls., • Work alongside Telephone Operators and assist with call volume, staffing shortages, call-outs, breaks, emergencies, and other operational needs., • Answer operator-assisted calls promptly and accurately and route callers to the appropriate VA department, service, employee, or extension., • Provide professional and courteous service to Veterans, patients, VA employees, visitors, and the general public., • Handle emergency and priority communications, including STEMI, telephone alarms, fire alarms, stroke alerts, and suicide crisis calls., • Operate and support the VA paging system and other telecommunications equipment., • Communicate emergency situations to VA Police and Security personnel as required., • Maintain required operator and unusual-incident logs and ensure significant events are properly documented., • Monitor employee attendance, professionalism Requirements: