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Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER FLSA: NON-EXEMPT DIVISION: EMPLOYMENT SERVICES LOCATION: BRONX,NY REPORTS TO: PROGRAM DIRECTOR SALARY: $45000.00 -$ 48000.00/ annually SUMMARY: Under the supervision of the Program Director, the Case Manager is responsible for supporting participants in accessing and engaging in comprehensive program services, including assessments, job readiness training, job placement, and job retention support. This role involves delivering individualized employment case management and facilitating employment-focused assessments and service plans for re-entry, homeless, and other community-based clients experiencing significant barriers to employment, with the goal of securing long-term, sustainable employment opportunities. DUTIES & RESPONSIBILITIES: • Identifies, outreaches and recruits eligible participants for specific program population., • Conducts a thorough assessment of each participant’s education, work experience, skills, abilities, and qualifications to determine suitability for employment., • Develops Individual Employment Plans for each program participant, outlining employment related needs/goals., • Evaluates participant’s progress of planned goals and documents participants’ accomplishments., • Provides intensive employment case management for each participant and provides linkages to a wide range of specialized and/or support services as needed., • Work closely with each participant on the development of a resume and other documents required for employment. Assists participants with securing interview clothing, childcare and/or transportation., • Plans, develops and facilitates pre-requisite training on job search and job readiness techniques to prepare participants for transition into employment., • Works closely with each participant to identify and resolve problems/barriers that hinder employability. Works directly with the job development team to match participants to suitable employment opportunities., • Enroll job seekers in occupational skills training, • Monitor client participation and attendance when enrolled in occupational skills training, mental health services, internship and employment, • Provides post-employment services to program participants to build bridges to long-term job retention., • Uses a variety of methods to provide outreach that may include emails, home visits, phone calls, etc., • Actively participates in staff and other meetings as required., • Maintain accurate and up to date records on all program participants; prepares weekly/monthly reports and continuously collects, organizes and analyzes program data., • Work closely with the employment staff to ensure seamless delivery of services to participants., • Perform other job-related duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: A bachelor's degree in social work or a related field and experience working with City systems such as justice, public assistance, child welfare, education, and housing; or an associate’s degree and experience working with City systems such as justice, public assistance, child welfare, education, and housing; or at least three (3) years successful experience in providing case management/counseling and working with City systems such as justice, public assistance, child welfare, education, and housing. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is the premier organization of our kind in our region, providing housing and supportive services or more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission – Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. (EOE)

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Youth Enrichment Services (YES) engages school-aged youth between 12 and 21 years old in programming and supportive services that change the culture around violence and encourage positive youth development. YES is delivered in and around schools in neighborhoods with a high prevalence of community violence. YES staff actively recruit and engage youth who are vulnerable to system involvement and may be at risk for interpersonal violence or who have experienced community violence. Position: Outreach Worker Reports To: Assistant Program Director Location: 2021 Bergen St, Brooklyn, NY 11233 What The Outreach Worker Does: • Facilitate structured sessions during the school year, providing workshops, group discussions, or mentorship activities focused on topics such as conflict resolution, violence prevention, and positive youth development., • Work closely with safety staff to identify and engage at-risk youth., • Serve as a visible, approachable presence during school hours to build relationships with students., • Detect, interrupt, and mediate conflicts involving students both inside and outside the school., • Respond to crisis situations promptly, deescalating conflicts and preventing violence through intervention and mentorship., • Collaborate with school personnel and local law enforcement to address incidents and identify recurring "hot spots" for potential conflicts., • Provide safe passage for students at least twice weekly (four times weekly for campus schools), ensuring a visible and supportive presence along common routes to public transportation and other high-risk areas., • Assist in identifying and addressing conflicts that arise during dismissal or early after-school hours., • Actively recruit high-risk youth into the program, providing ongoing support to address their needs and challenges., • Establish trust-based relationships with participants, offering guidance and encouragement to help them navigate personal and academic challenges., • Mentor participants on prosocial behaviors, life skills, and conflict resolution., • Support marketing efforts, including distributing program materials to the school and surrounding community., • Document participant interactions, outreach efforts, and mediation activities, maintaining accurate and confidential records., • Participate in regular team meetings and required training sessions to stay informed of program updates and best practices., • Support program events and activities, providing on-the-ground assistance and mentorship to participants., • Maintain open communication with the Lead Mediation Specialist and staff to ensure effective service delivery and perform other duties as assigned by the Lead Mediation Specialist or Program Director., • High School Diploma or High School Equivalency and two years of applicable experience, • Relevant experience as described above, preferably in a mid-sized (250+ employees) organization., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite., • Equally at home conversing with gang members, community activists, law enforcement personnel, and public officials., • Familiarity with the Brownsville community challenges of teens and young adults there; strongly preferred., • Understanding of sensitivity and commitment to working with families of youth that have experienced gun related trauma., • Lived experience related to violence or justice system involvement, offering authenticity and relatability when mentoring participants. Compensation: $25.75 hourly Status: Part-time (35 hours biweekly) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR JTKToUwE52

Job Description Title of Position: Entitlement Specialist FLSA Status: Non-exempt Department: Transitional Salary: $26.23 per hour Reports to: Program Director Positions reporting to this position: N/A Purpose of the position: The Entitlement Specialist is responsible for providing direct service to clients at Win West. The Entitlement Specialist will act as a liaison between the client and governmental agencies. The Entitlement Specialist will provide guidance and assistance through the application submission process and ensure there is necessary follow up to obtain entitlement support. The Entitlement Specialist is require to facilitate regular group meetings. Responsibilities: • Must screen all clients to assess their eligibility for both private and/or governmental benefits., • Assist the client in completing all applications necessary to apply, appeal and maintain governmental and/or private benefits., • Escort clients to HRA, Social Security and all governmental agencies as necessary, • Maintain and encourage confidentiality with respect to HIPPA Laws., • Prepare clients for rehousing options through financial education., • Maintain all client records including using WIN’s proprietary system and CARES, • Facilitate weekly group meetings, • Prepare all mandated reporting as required by supervisor, contract agency and funding agency, • Other special projects and responsibilities, as needs. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments including apartment viewings and on public transportation, as needed., • Must manage time well and maintain all data and records for large case loads Qualifications: • B.A. in Human Services or related field, • Experience with entitlement systems and processes, • Excellent organizational, verbal and written communication skills, • Experience working with the mental health population, • Solid computer skills required, including Microsoft Office suite and Outlook • Leadership: Embodies Win’s Core Values and understands client needs are staff’s priority. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Willingly learns new approaches, methods, or technologies to improve client outcomes. Develops and meets challenging but achievable goals with clients’ wellbeing in mind., • Managing Performance: Interacts respectfully with clients and co-workers. Avoids conflict effectively. • Applying and Developing Expertise: Works diligently in the best interest of the clients. Maintains appropriate boundaries when working with clients. • Communicating and Collaborating: Works collaboratively; relies on and supports team in achieving results. Communicates urgent priorities effectively. Values the full spectrum of diversity and inclusion for peers and clients. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.