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Company Overview: Business Integration Partners (BIP) is Europe’s fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society. BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients. BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment. About the Role: The Business Analyst will support requirements analysis, process mapping, and functional design for payment and wire initiatives at one of our investment banking clients. This includes supporting US Wires ramp-up, redefining payment flows, ensuring compliance with regulatory and operational controls, and coordinating across business, operations, and technology groups. You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs. Please do not apply for this position unless you meet the criteria outlined above. Key Responsibilities: • Gather, document, and refine business and functional requirements for payments/wires programs., • Analyze current-state vs target-state workflows; develop process models and user stories., • Partner with engineering and architecture teams to translate requirements into technical designs., • Coordinate UAT, regression testing, and validation with user groups., • Support documentation required for audits, controls, and risk assessments., • Ensure alignment with enterprise initiatives and regulatory mandates. Required Skills: • 3–10+ years as a BA in financial services., • Experience in payments, wires, treasury operations, or transaction banking., • Strong requirements documentation, workflow analysis, and stakeholder communication., • Familiarity with payment messages, exceptions, and operational controls. Preferred Skills: • Experience with ISO 20022., • Agile environments; Jira/Confluence proficiency., • Understanding of APIs, system integrations, and batch vs real-time processing. The base salary range for this role is $100,000 - $140,000 Benefits: • Choice of medical, dental, vision insurance., • Voluntary benefits., • Short- and long-term disability., • HSA and FSAs., • Matching 401k., • Discretionary performance bonus., • Employee referral bonus., • Employee assistance program., • 11 public holidays., • 20 days PTO., • 7 Sick Days., • PTO buy and sell program., • Volunteer days., • Paid parental leave., • Remote/hybrid work environment support. For more information about BIP US, visit ___. Equal Employment Opportunity: It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.

Hybrid: 3 days per week in office Top Skills • Bachelor's Degree, • A minimum of 2 years of financial services industry experience - Settlement Experience (FED, US Treasury, DTC) Capital Markets, Core Processing and Risk provide Operational support to the Capital Markets business within Brokerage Wealth Management. As part of their support model, CMCPR has an embedded Change Control team within each silo that is responsible for the management of both Change the Bank and Run the Bank change programs. The team collaborates with stakeholders in Operations, IT and the Business to analyze, define and deliver the Technology and Operational processes. Members of the team are expected to take leadership roles in the various programs as well as to take personal accountability for delivering first class solutions and products. The Settlement team for CMCPR team have a high level of interaction with Business Specialists (Financial Advisors), Branch Management, Compliance and Risk Teams. The team is also the liaison between the field and the businesses unit / trading desk. On a day-to-day basis, the team member manages conflicting events that occurs throughout the day. The Settlement team is responsible for managing the day-to-day support of the trade lifecycle including the trade settlement across various asset classes and trade matching platforms. This role entails heavy interaction with both internal and external financial advisors, the Core Settlements departments, MSWM trading desks, and external market centers and counterparties. Qualifications • Bachelor's Degree, • A minimum of 2 years of financial services industry experience, • General knowledge of financial markets and investment products, specifically Trade Settlements. (DTCC, Fed, Government)., • Great written and verbal communication skills, • Self-motivated with a high degree of attention to detail, • Ability to adapt in fast paced environment with focus on innovation and flexibility, • Efficient time management skills and ability to prioritize competing urgent tasks, • Team player with the ability to work effectively in a team or independently, • Ability to quickly learn and apply knowledge, • Strong reasoning and problem-solving skills, • Ability to think and act like an owner, • Proficiency in Microsoft Excel, Alteryx a plus

Overview The Treasury Analyst reports to the Director of Treasury Management Services. Provides financial planning and analysis in the conduct of daily treasury activities. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. This position will require a hybrid schedule (Monday - Thursday in office, Fridays remote) in our Jersey City, NJ or Manhattan, NYC office. The expected salary range for this role is 58,000 - 75,000. Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. Responsibilities • Create payments in Kyriba TMS or bank portal, including but not limited to International and Domestic wires, transfers and ACH's., • Troubleshoot any payment rejections., • Decision ACH debit and Positive Pay exceptions., • Assign missing cash flow budget codes & update budget code rules., • Manually load BAI files not integrated., • Validate positive pay reconciliation & troubleshoot any errors., • Daily Cash Management including cash positioning, cash activity and cash flow trend analysis., • Create short term TMS cash forecasting via system, importing or manually adding estimated forecasts into TMS and analyze actual to forecast comparisons., • Recommend and support opportunities for process improvements/cost-saving opportunities., • Answer team email requests and assist with daily treasury investigations for both external and internal inquiries, including audit requests., • Ensure compliance with internal controls, policies and procedures of cash management activities and stay abreast of financial markets and banking regulations., • Assist with Treasury related Internal Audit requests., • Perform automatic bank reconciliation within Kyriba., • Assist with Accounts Payables., • Perform other functionally related duties as assigned. Qualifications Required: • Bachelor's degree preferably in finance, accounting, business OR equivalent work experience., • Strong quantitative AND risk analysis skills., • Strong analytical, critical thinking AND financial modeling skills., • Effective written and verbal communication skills, with demonstrated ability to work as a team player., • Organized and detail oriented., • Strong time management and organizational abilities to be able to work in a fast-paced environment with little supervision., • Preferred 2-5 years of experience in commercial and trust banking, accounting, treasury OR finance environment., • Experience using Treasury Management Systems AND Banking Software., • Knowledge and understanding of Treasury Operations and liquidity management including the ability to read and analyze BAI files and cash flows., • Proficiency in Excel and PowerPoint., • Knowledge of the Insurance Industry a plus., • TMS experience What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

Job Title: Finance Business Analyst Location: Jersey City, NJ | Pay: 564.38/day Team Overview: The Finance Americas COO department ensures that appropriate solutions are put in place for the Finance (accounting) and Tax organization to meet their business objectives. The team acts as the bridge for the Finance and Tax organization to various departments within the Business, PMO and Technology organizations in New York, New Jersey, California, Montreal, Mumbai, London, and Paris. The role resides within FCOOs Finance Implementation Projects (FIP) Business Line team that works on a wide range of projects simultaneously arising from business, regulatory changes, and strategic initiatives. The team is also responsible for the reengineering efforts of existing applications to improve functionality and efficiencies. The team also provides first line user support through training, research and responding to general queries. Responsibilities: The Business Analyst has broad-based responsibilities for the functional design, business line specification and deployment of Finance Systems and Process changes initiatives at both an Americas Legal Entity and IHC level. The candidate will work as a team member of the projects team. General responsibilities include: Generate, analyze, and document user requirements and business processes for IT development (BRD). Undertake data assessment, data gap analysis and remediation. Plan and manage user acceptance and migration testing up to successful delivery of end-product or remediation solution. Liaise and coordinate cross-functionally to review requirements with stakeholders to enable design and development in liaison with IT, coordinate testing, support go-live, and provide long term support for operational readiness, governance, controls, and aftercare. Ensure proper and adequate aftercare and follow-up to remediate any unforeseen issues. Manage issues and escalate effectively. Ensure on-time quality delivery of projects and tasks assigned. Facilitate working group meetings with effective presentation materials and documentation; prepare agendas, document-meeting outcomes and communicate to stakeholders and management. Support enhancement efforts of the overall control environment, including upstream processes and controls. Specific responsibilities for the Financial Product Accounting Business Line Analyst role: Sound knowledge of lifecycle of financial Global Market and Global Banking products and banking processes, ability to navigate complex data systems and architecture. Work closely with Finance Strategy group for current and upcoming new transactions or activities. Acts as the contact person within the project teams and for the business line in relation to data and functional aspects and document and validate BRD updates accordingly. Engage finance internal teams for relevant schemas and downstream reporting of finance processes. Ensure accounts, products, legal entities, and source systems are properly reflected in implementation. Track timelines and budget, report weekly updates, lead, and participate in OpCo/SteerCo meetings. Ensure appropriate coverage to anticipate and enable resolution for any unforeseen or blocking issues with appropriate escalation. Identify opportunities to enhance and automate processes and agilely reprioritize and support other finance projects as they emerge. Ensures proper change management controls, rules, and responsibilities as required. Utilize PowerPoint and Excel to allow for analysis, summary, and presentation to working group and management as needed. Minimum Required Qualifications: Qualified CFA / Finance University Degree. 7 to 10 years of work experience in the field of accounting and / or accounting systems (i.e. upstream to general ledger and downstream) and implementation in the financial services industry. Strong technical accounting background in the financial services industry (Ex: Corporate and Investment Bank, Prime and Hedge Fund Services, Investment Management, etc.) Experience must include business analysis and application testing. Excellent written and oral communication skills. Business analysis and project management skills including Microsoft Office, SQL preferred. Ability to understand complex financial products and system architectures, including accounting business processes, financial, and management reporting (IAS and US GAAP), month-end closing process, regulatory reporting, entity consolidations and multi-currency accounting. Experience working with accounting and reporting of complex financial products (Ex: Derivatives, Forex, Equities, Fixed Income, Treasury, Loan Syndication, Supply Chain, Trade Finance, etc.) with deep understanding of product lifecycles and associated accounting events. Detail-oriented approach with problem solving mind-set and ability to work independently. Ability to effectively challenge and apply professional skepticism with the goal of providing strategic solutions. Excellent written and oral communication skills, with the ability to explain complex issues clearly and concisely to audiences of varying technical or accounting levels. Ability to work effectively in geographically dispersed cross-functional teams. Preferred Qualifications: CFA or experience in financial products preferred. Knowledge of accounting standards - IFRS and/or US GAAP are of interest. Experience working with IT in product implementations of financial systems Experience in Business Analysis (Accounting and Reporting) and Application Testing (accounting interpreter, sub ledger, general ledger, and reporting tools) in financial services industry. Fluency in one of more of these languages preferred: French, Spanish and/or Portuguese. Knowledge of emerging solutions and analytic tools preferred, e.g., robotics, Alteryx, BI, AI etc.

Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D. During the course of their careers, Secret Service Police carry out assignments in protection. The Secret Servic

Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D. Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or

Vice President, Risk Management. As a Vice President within the Risk Management team, you will collaborate with various business units, corporate treasury, and other risk divisions to gather, comprehend, analyze, and infer potential liquidity risk implications within the firm's operations.

Strong financial modeling experience, including financial statement analysis, business case development, and comfort with statistical techniques. Executive presence, including the ability to communicate findings from data analysis in a concise manner to senior stakeholders.

Product Director In Treasury Services Emerging Rails- Payments. As a Product Director in Treasury Services Emerging Rails- Payments, you lead innovation through development of a wide suit of instant settlement products with value-added features that delight businesses and their consumers alike.

About the job Senior Manager - Finance. Collaborates with the other finance department managers to support overall department goals and objectives like treasury, banking, FP&A, intercompany etc.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J. Represent JPMorgan in industry forums and drive market advocac

Perform a wide variety of reconciliations and reporting tasks related to treasury products within the Securities Operations team. Perform various securities reconciliations, including suspense accounts, tri-party loans vs. Maintain subledger reconciliation and update internal scorecards.

Leverage your deep knowledge to reshape how clients experience our products and help to elevate every client interaction.As a n Executive Director in Global Payments Advisory team, you will be an integral part of client facing teams, providing subject matter expertise in the Treasury and Finance dom

As an SAP Treasury Senior Consultant, you'll play a pivotal role in helping clients transform their treasury operations and drive business value.

Wells Fargo is seeking a Lead Software Engineer to be part of the Global Payments & Liquidity Treasury Technology organization helping to drive delivery of critical technology initiatives.The ideal candidate will have expertise in architecting and designing solutions that promote reusability, scalab

Corebridge Real Estate Investors is seeking a Senior Portfolio Accountant who will work under the supervision of a team primarily responsible for the accounting, tax, reporting, and treasury aspects within the Corebridge Financial Real Estate Investment Portfolio.

Collaborates with cross-functional teams including Counterparty Credit Risk, Market Risk, Operations, Treasury, Quantitative Risk, and Relationship Management to bolster risk management practices. Design market risk and liquidity risk stress scenarios considering macroeconomic conditions and risks t

As an analyst in the hybrid banking/treasury rotation you are responsible for supporting Bankers, and Treasury officers through business development, deal execution and client management.

Good product knowledge with hands on experience in Fixed income & Treasury products. The associate will lead analysis for one of the CIO's main products in the effort to ensure the business's financials are well supported and properly controlled. Separately, Product Controllers help insure proper re

As a Global Controller Associate within the Treasury/Chief Investment Office, you will collaborate with front office teams, regional finance groups, and accounting policy team to deliver technical accounting expertise on complex, non-routine, and hedge transactions in the Treasury/Chief Investment

Collaborate with the Treasury Management Officer (TMO) on client proposals to identify appropriate Treasury solutions, perform cost and benefit analysis, competitive pricing and run profitability models. You will participate in the three-year development plan designed for a progression of job functi

It operates across six business segments including Investment Banking, Commercial Banking, Treasury & Securities Services, Asset & Wealth Management, Retail Financial Services and Card Services.

The Senior Treasury Analyst reports to the Vice President of Treasury and provides reporting, analysis, and operational oversight across key Treasury functions including Global Bank Services, Liquidity & Collateral Management, Bank Relationship Management, Credit Risk and FX. Minimum 2-5 years of ex

Lord Abbett is seeking a talented and experienced financial professional to join our team as the Treasury Billing Analyst. Treasury is responsible for maintaining the firm's financial stability through oversight of its balance sheet, liquidity, and capital resources consistent with enterprise object

As a Treasury Management Officer in Commercial Banking, you will generate new treasury management business and maintain relationships with clients. Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy. Certified Tr

We're seeking a future team member for the role of Vice President, Auditor to join our Markets and Wealth Services Audit team. Vice President, Auditor, Markets and Wealth Services.

As the Banking Analytics Liquidity Vice Presidents supporting the Commercial & Investment Bank Treasury team, you will be responsible for supporting the Liquidity Analytics side of the CIB's banking book with focus on Wholesale Deposit methodology development, developing approaches to liquidity stre

As an analyst in the hybrid banking/treasury rotation you are responsible for supporting Bankers, and Treasury officers through business development, deal execution and client management.

Join JPMorgan Chase as a Valuation Control - Associate! The Valuation Control Group (VCG) is organized along business lines including Commercial & Investment Banking (Macro Products, Credit, Equities, Securitized Products, IB Risk), CIO, Treasury & Corporate (CTC), Asset Management and Consumer & Co

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.

Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies.Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex bu

As a Risk Reporting Associate on the CTMO Strategy and Controls team, you will be responsible for partnering with Corporate Treasury, JPMC core lines of business (LOBs) and Risk Oversight to produce key reports and metrics for regulators and senior leadership to measure and validate JPMC's liquidity

As a Treasury Financial Planning & Analysis Senior Associate within the Line of Business Product Control team, you will play a critical role in contributing to various Planning & Analysis activities and partnering with key stakeholders across Line of Business Product Control and Line of Business/Fir

Provides financial planning and analysis in the conduct of daily treasury activities. Ensure compliance with internal controls, policies and procedures of cash management activities and stay abreast of financial markets and banking regulations. Strong analytical, critical thinking AND financial mode

The Commercial Business Development Officer Senior Relationship Manager is responsible for growing the bank's core deposits, treasury management services, and lending through referrals, self-sourced efforts and partnering with the Commercial Lending team. The Commercial Business Development Officer

Global Payments Advisory – Vice President. As a Vice President in Global Payments Advisory team, you will be an integral part of client facing teams, providing subject matter expertise in the Treasury and Finance domain, advising and solutioning for the largest and most strategic clients across in

As a Product Director in Payments (Prepaid Cards) Treasury Services – Emerging Rails, you lead innovation through development of a prepaid card with value‑added features that delight businesses and their consumers alike. As a leader on the team, you would bring in your entrepreneurial mindset an

We are seeking a Senior in our Treasury and Payments Solutions team, who will play a key role in supporting day-to-day financial operations for our clients, ensuring accuracy, efficiency and compliance in every process. You'll work closely with team members to deliver high-quality service, assist in

As the second-largest real estate private fund administrator, we offer a full suite of financial products to our clients, from general accounting and tax planning to outsourced services and investor relations.

Summary: Perform a wide variety of reconciliations and reporting tasks related to treasury products within the Securities Operations team. Perform various securities reconciliations, including suspense accounts, tri-party loans vs. Maintain subledger reconciliation and update internal scorecards.

Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments Treasury Services. Expertise in specialized industries such as, with other financial institutions, fintech, billers, major and specialty retail and vertical knowledge with

Senior Business Analyst/Functional Analyst. Experience: 10+ years of professional experience, with at least 3+ years as a Business Analyst or Functional Analyst. This position supports the Enterprise Capital Management Technology function within Corporate Treasury.

In this role, you'll acquire and deepen client relationships by collaborating across the enterprise to deliver comprehensive solutions in areas such as credit, liquidity, interest rate management, treasury solutions, and Wealth Management. Manage, acquire and deepen a portfolio of new and existing c

Partner with Corporate Tax Planning team members to review and advise on internal corporate actions, including changes to JPMorgan's legal entity structure, treasury transactions, and other cross-border initiatives impacting the firm's global tax footprint. Collaborate closely with US Corporate Tax

Partner with Corporate Tax Planning team members to review and advise on internal corporate actions, including changes to JPMorgan's legal entity structure, treasury transactions, and other cross-border initiatives impacting the firm's global tax footprint. Collaborate closely with US Corporate Tax

The Treasury Analyst reports to the Director of Treasury Management Services. Knowledge and understanding of Treasury Operations and liquidity management including the ability to read and analyze BAI files and cash flows. Provides financial planning and analysis in the conduct of daily treasury acti

Job Description Salary: $135k- $145k plus bonus Overview HYBRID Role! Open due to internal movement. Our client has engaged us to identify a Senior Manager, Technical Accounting. The ideal candidate will possess a CPA, 7+ years’ technical accounting experience and Big4 / Top Regional public accounting experience. For more opportunities from KNM Resources, please visit . Responsibilities • Provide guidance and direction globally for accounting and reporting needs, including business combinations, revenue, treasury matters, divestitures etc., • Write white papers and external reporting considerations relating to these transactions., • Monitor and interpret the impact of new accounting/reporting regulations on the company., • Lead efforts to implement proposed accounting standards, including meeting key stakeholders., • Support lease accounting and related disclosures and prepare select financial reporting requirements., • Train key stakeholders and develop content on new accounting standards, • Establish, maintain and document standard accounting practices and procedures., • BS/BA degree in Accounting; CPA required, • 7+ years of demonstrated technical accounting experience, preferably with a Big 4 firm, • Well versed in ASC 606 – Revenue Recognition and the impact on the pharma industry, • Experience with performing technical accounting evaluations and preparing related white papers

Job Description Company Overview: As one of the Washington Metropolitan area’s fastest growing IT companies, we are always looking for creative, passionate and responsible employees. We acknowledge that intelligent, dedicated employees are our greatest asset and are continuously adding to our talented and diverse team. If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview: The Contact Center Project Analyst shall manage all aspects of Contractor’s staff and project schedule and budget. Responsible for project coordination and scheduling, issue resolution, issue escalation, resource management, budget management, management interface and fare collection related data analysis. MUST HAVE: Advanced proficiency in Microsoft Excel, with extensive experience in pivot tables and other advanced functions. Position Responsibilities: The Contact Center Project Analyst responsible for performance of these services: • Develop and manage the project plan and resources., • Coordinate tasks and ensuring deliverables., • Provide project status reports to management and customers., • Resolve project issues that jeopardize the success of the project., • Manage the Customer Service Center staff, including administration of staff accounts and rights., • Ensure the day-to-day responsibilities for all services required hereunder are performed in a professional manner., • Provide oversight of fulfillment and support services for all fare classes., • Provide oversight of telephone and web-based customer support tasks., • Analyze and monitor all functions for both patron and financial reports related PATH fare collection., • Oversee reconciliation reporting and analysis., • Provide a high level of customer service at all times to patrons and ensure that CSC staff adhere to these provisions., • Maintain sufficient staffing at all times and provide additional staff as requested by PATH management., • Manage appropriate Contractor’s staff coverage, in particular during training for the new fare payment system., • Extensive knowledge of computer applications including Microsoft® Windows-based software applications, including but not limited to Microsoft Word, Excel, and PowerPoint., • Oversee all services related to Transit Benefit Providers and their customers which shall include but not be limited to uploading of various products to customer PATH accounts, per the direction of PATH., • Serve as liaison to the designated Cubic system administration contact, per PATH management direction., • Serve as liaison to internal PATH and Authority stakeholders (Marketing, TEC, Audit, Comptrollers and Treasury Departments), per PATH management direction., • Support Payment Card Industry (PCI) and cyber-security compliance., • Maintain inventory of office supplies., • Oversee and manage Fare Media inventory. Work with PATH management to order additional media as necessary., • Manage Contractor’s personnel timekeeping system and records to ensure completeness and accuracy., • Responsible for functions related to the customer and B2B website, which shall include but not limited to:, • All PATH fare media sales, servicing and responses to PATH account inquiries., • Assistance with migration of customers from the legacy system to the new system., • Monitoring customer website autoload function, including the ability to use the appropriate software applications to ensure that our patrons receive their transit products., • Analyzing and monitoring patron and financial reports., • Responsibility of all CSC staff working with the various functions of the CRM and back office applications., • Providing staff support during training., • Open Availability (Weekends and evening will be required periodically according to business needs), • Have at least five (5) years prior experience in similar performance functions to those required of a Contact Center Project Analyst herein, which includes two (2) years of supervisory level experience or above and shall be able to speak and write proficiently in the English language., • Prior experience with transit fare payment systems preferred., • Prior experience with call center management preferred., • Bachelor's degree or equivalent experience preferred, • Ability to type 65 words per minute or higher The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include: • Medical/Dental/Vision Insurance with Health Savings Accounts (HSA), • Flexible Spending Accounts (FSA), • 401(k) Retirement Plan, • Paid Holidays, Vacation, & Sick Leave Equal Opportunity Statement Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.