Veterinary Client Service Representative
4 days ago
Glen Head
Job DescriptionDescriptionJoin Our Team at Station Plaza Veterinary Group! Veterinary Client Service Representative (Receptionist) At Station Plaza Veterinary Group, we are committed to delivering compassionate, high-quality care to pets and their families. Our dedicated team is passionate about animals and takes pride in creating a warm, welcoming environment for every client who walks through our doors. If you love animals and enjoy providing top-notch customer service, we want to hear from you! Open Shifts: Tuesday, Wednesday, Friday 8 AM – 6 PM, Saturday 8 AM – 1 PM Some of the responsibilities you will own in this role: • Delivering exceptional customer service with a friendly and professional demeanor, • Managing phone calls, scheduling appointments, and collecting medical history, • Verifying vaccination records and other pertinent patient information, • Communicating effectively with doctors and veterinary staff regarding patient needs, • Processing invoices, collecting payments, and accurately handling transactions, • Filling prescriptions, food, and over-the-counter items as directed by veterinarians, • Entering client and patient information into our system with accuracy, • A sincere passion for animals and providing exceptional client care, • Excellent communication and interpersonal skills, • Ability to stay organized and multitask in a fast-paced environment, • Comfort with computers and veterinary practice software, • A positive, team-oriented mindset Benefits • Paid time off, • Health insurance, • Dental Insurance, • Vision insurance, • Employee discounts, • Flexible schedules, • 401K with company match, • Training and Career development