Ecommerce Fulfillment Associate
hace 20 días
Cuyahoga Falls
Job Description ECOMMERCE FULFILLMENT CENTER ASSOCIATE Full-Time and Part-Time Positions Available At Triumph Cleveland, our online customers and riders are at the heart of everything we do. We are proud to represent the Triumph Motorcycles brand—an iconic name built on heritage, craftsmanship, performance, and a passionate global riding community. Our ecommerce business connects Triumph riders with the parts, accessories, apparel, and gear they need to keep riding, customizing, maintaining, and enjoying their motorcycles. Every order we ship reflects the quality, attention to detail, and pride customers expect from both Triumph Cleveland and the Triumph brand. As an Ecommerce Fulfillment Center Associate, your role is focused solely on supporting our ecommerce operation. You will be on the front line of fulfilling online customer orders by receiving inventory, storing products, picking items accurately, packing shipments carefully, and helping ensure customers receive the right products on time and in excellent condition. This position is essential to delivering a premium online shopping experience for Triumph riders and motorcycle enthusiasts. Accuracy, organization, dependability, and pride in your work are critical. The ideal candidate is reliable, responsible, detail-oriented, and enjoys working as part of a team that is passionate about motorcycles, the Triumph legacy, and the iconic ridership surrounding the brand. Triumph Cleveland will provide the training and support needed to help you succeed in this position, including hands-on instruction, clear processes, and on-the-job guidance. Key Job Responsibilities The Ecommerce Fulfillment Center Associate will support daily ecommerce warehouse and fulfillment operations, including: • Packing and unpacking boxes and shipments being sent to and from the ecommerce fulfillment center, • Receiving, inspecting, and accurately storing incoming Triumph parts, accessories, apparel, gear, and related products, • Picking items from shelves to fulfill ecommerce customer orders accurately and efficiently, • Preparing online orders for shipment with care, accuracy, and attention to presentation, • Organizing, labeling, and distributing packages for outbound customer shipments, • Helping ensure customers receive the correct items in excellent condition, • Performing daily inventory cycle counts accurately and efficiently, • Maintaining accurate product locations and supporting inventory organization throughout the facility, • Assisting with stock rotation, product placement, and inventory control for ecommerce merchandise, • Maintaining a clean, safe, and organized fulfillment environment, • Following all safety, quality, accuracy, and productivity standards, • Using step ladders safely when retrieving or storing products, • Lifting, moving, and organizing products with team-lift support, carts, and pallet jacks when needed, • Communicating clearly with ecommerce, fulfillment, inventory, and management teams, • Supporting additional ecommerce fulfillment tasks as business needs require, • Representing Triumph Cleveland with professionalism, pride, and respect for the Triumph Motorcycles brand and its riders Basic Qualifications Qualified candidates should be able to: • Lift, move, push, and pull products with or without reasonable accommodation, • Stand, walk, bend, kneel, stretch, lift, and reach above the head for extended periods, • Safely climb and descend short ladders and stairs as needed, • Work assigned full-time or part-time schedules, including overtime when required, • Work in different areas of the ecommerce fulfillment operation as needed, • Meet or exceed department performance, accuracy, quality, and productivity goals, • Work well as part of a team in a fast-paced fulfillment environment, • Use basic computer systems, scanners, shipping tools, or inventory platforms, • Communicate clearly and professionally, • Think critically, solve problems, and look for efficient ways to complete tasks, • Maintain a positive attitude, strong work ethic, and willingness to learn Ideal Candidate The ideal candidate is dependable, detail-oriented, and comfortable working in an active ecommerce fulfillment environment. Experience with ecommerce operations, warehouse fulfillment, shipping, receiving, inventory control, motorcycle parts, powersports, apparel, or retail fulfillment is helpful, but not required. A strong candidate will bring a genuine interest in motorcycles and an appreciation for the Triumph Motorcycles brand, heritage, craftsmanship, and rider community. This role directly supports riders who shop with Triumph Cleveland online, whether they are purchasing genuine Triumph parts, accessories, riding apparel, or branded merchandise. At Triumph Cleveland, you will be part of a team that values accuracy, quality, safety, teamwork, customer service, and pride in representing one of motorcycling’s most legendary names through every ecommerce order we fulfill. Company DescriptionTriumph Cleveland is Ohio’s leading Triumph motorcycle dealer, specializing in new and used Triumph motorcycles, expert service, and nationwide parts and gear sales. Based in Cleveland, OH, we offer a curated selection of new Triumph models and certified pre-owned motorcycles, with factory-trained technicians providing genuine Triumph service, repairs, and maintenance.Triumph Cleveland is Ohio’s leading Triumph motorcycle dealer, specializing in new and used Triumph motorcycles, expert service, and nationwide parts and gear sales. Based in Cleveland, OH, we offer a curated selection of new Triumph models and certified pre-owned motorcycles, with factory-trained technicians providing genuine Triumph service, repairs, and maintenance.