Cost out and Process Improvement Manager
14 days ago
Jersey City
Job Description SUMMARY: The Cost Out and Process Improvement Manager will be responsible for identifying, analyzing, and implementing process improvements and cost-saving initiatives within the organization. This role plays a critical part in optimizing operational efficiency, reducing waste and enhancing overall productivity and profitability. The Manager collaborates with cross-functional teams to drive continuous improvement efforts and achieve cost reduction targets ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. • Enabling unit cost reduction through reducing cycle times, possible through centralization, analyze & develop processes to reap economies of scale, and optimizing personnel and other operational expenditures, • Driving process standardization and quality • Maintaining relevant skills in operations through training • Assist with New Client onboarding • Assist with process and workflow standardization Process Analysis and Evaluation: • Assess existing processes, workflows and procedures to identify areas for improvement. • Lead fact finding meetings with clients and operations to identify areas of waste and improvement. • Utilize process mapping and analysis tools to gather data and insights. • Conduct regular process audits and reviews to identify bottlenecks, inefficiencies, and waste. Cost Analysis Reduction: • Analyze cost structures and financial data to identify opportunities for cost reductions. • Develop and execute cost reduction strategies while maintaining guality and operational standards. • Monitor and track cost-saving initiatives to ensure they are on target and sustainable Continuous Improvement Initiatives: • Lead cross-functional teams in the development and implementation of process improvement projects. • Utilize methodologies such as Lean, Six Sigma or Total Quality Management to drive continuous improvement. • Establish key performance indicators (KPI’s) to measure the impact of improvement efforts. Change Management: • Collaborate with stakeholders at all levels to gain buy-in and support for process improvement initiatives. • Effectively communicate changes and provide coordinate training as needed to ensure successful implementation • Identify and Address resistance and obstacles to change in a constructive manner Data Analysis and Reporting: • Collect, analyze, and interpret data to identify trends and areas requiring improvement. • Prepare and present reports and dashboards to provide insights and progress updates. Project Management: • Develop project plans, and timelines for process improvement projects. • Monitor project progress, identify risk, and take corrective actions to ensure objectives are met Supplier and Vendor Management: • Collaborate with procurement teams to understand terms with suppliers and vendors. • Evaluate and optimize supplier relationships to reduce cost and gain efficiencies. • Develop and maintain scorecards and quarterly vendor reviews and meetings Compliance and Quality Assurance: • Ensure that process improvements are compliant with industry standards, regulations, and company policies. • Maintain focus on quality assurance while implementing cost-saving measures. Documentation and Standardization: • Document updated processes, procedures and best practices. • Promote standardization across the organization to streamline operations Complies with Company Quality Standards as per International Organization for Standardization programs ISO 9001/ 14001 and C-TPAT (Customs-Trade Partnership against Terrorism) requirements. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Intellectual • Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data. • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations. • Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Interpersonal • Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. • Oral Communication - Speaks clearly and persuasively in positive or negative situations; attentive listener obtaining clarification where appropriate; responds well to questions; demonstrates group presentation skills with confidence and authority; participates in meetings. • Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information Organization • Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. • Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce. • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. • Organizational support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. • Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Self-management • Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals. • Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; sets goals and objectives; develops realistic action plans. • Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. • Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. • Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly. • Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. • Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. • Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. • Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Bachelor's degree (B.A.) or equivalent combination of education and experience; must have 5 years of experience with focus on warehousing / contract logistics, 5 years of experience in logistics sales and 5 years of management experience. Have a solid understanding of the applicable US Government requirements, laws and regulations. Possess Hazmat Certification. Possess knowledge of Incoterms, ISO 9001 procedures and hazardous materials regulations LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of: Internet Software; Spreadsheet Software (Excel); Electronic Mail Software (Outlook); and Word Processing Software (Word); Presentation Software (PowerPoint); Salesforce.