Wastewater treatment operator jobs in North Bergen, New JerseyCreate job alerts

Why join us? $35-$55 an hour depending on Experience Room for Growth Paid holidays Sick Leave Vacation/paid time off Clothing/uniform allowance, Annual Salary Bonus 401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Job Details Perform chemical bat

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Senior Rates Counsel is an integral member of the Legal department supporting the Rates & Regulatory Affairs team within Veolia’s Regulated Water business unit. Regulated Water includes six (6) operating utilities that together serve more than 2 million customers in NY, NJ, PA, DE, RI and ID. The Senior Rates Counsel leads the development and execution of national and multi-jurisdictional rate and regulatory strategies for the business. This role provides guidance and advice on rates and regulatory matters, ensuring consistency and effectiveness across all operating utilities. Primary Duties/Responsibilities: • Work collaboratively with Rates & Regulatory Affairs as well as with Finance, Operations, Legal, Communications, and Government Affairs to implement and support Veolia’s national and multi-jurisdictional rate and regulatory strategies., • Provide support and guidance to the Rates & Regulatory Affairs team to maximize rate and regulatory effectiveness and drive overall cost efficiencies., • Provide legal support to the Rates & Regulatory Affairs team with regulatory and compliance filings and hearings for the Company's operating utilities., • Circulate relevant proposals for comment, assist with drafting and filing comments with agencies, and inform relevant personnel of rule adoptions (particularly as they relate to rates)., • Advise and support the Company’s operating utilities on regulatory and policy matters., • Monitor select regulations impacting the water utility industry, and provide advice on the legal implications of proposed and newly enacted legislation upon the request of Company management (with a focus on rate implications)., • Work with various internal teams, including Government Affairs, Communications, Human Resources, Finance and Operations to design and support recommended changes to individual state laws and regulations to improve the rate and regulatory prospects of the Company., • Keep the Senior Utility Counsel and General Counsel informed of complex, sensitive, and/or material matters and seek their counsel as needed., • Perform all work professionally to protect the interests of Veolia, the Regulated Water business and our customers, and mitigate risks that could adversely impact operations and growth.Qualifications Education/Experience/Background: • Juris Doctor (JD) degree in law., • A minimum of 8 years of experience in legal practice., • At least 6 years of experience supporting or managing rate and regulatory legal dockets for a regulated utility (i.e., electric, gas, or water)., • Track record of successfully building professional relationships and institutional knowledge., • Experience working in a highly matrixed reporting environment., • Able to manage complex utility regulatory projects within multiple dockets across multiple jurisdictions., • Able to produce outstanding results through effective management skills in a matrix organization using strong, collaborative relationships across multiple departments and functions., • Demonstrate a comprehensive understanding of strategies and tactics to maximize rate and regulatory legal effectiveness and align state and company-wide efforts to achieve overall rate and regulatory legal objectives., • Excellent written and verbal communications skills., • Advanced knowledge of public utility and general corporate laws and regulations., • Adept at working with minimal supervision on multiple time-sensitive projects and dealing directly with senior management and finance, accounting and tax professionals., • Excellent interpersonal skills, with an ability to interface effectively with employees at all levels by virtue of professional competence, personal integrity, and personal style., • Licensed to practice law in the United States with bar admission in New Jersey. Additional bar admission in New York or Pennsylvania is a plus., • Travel is required from time to time to visit Regulated Water’s utility sites in the United States., • This is a hybrid role with 3 days in office. Additional Information Pay Range: $180000 to $225000 Per Year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 20% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Contract Control Coordinator supports the Contracts Manager and SIB team in administrative matters relating to contracts with actual, potential, or prospective clients. This position organizes and reviews all SIB billing packet information in preparation for submission to the billing group, ensuring all supporting documentation for invoicing is accurate and complete. The Coordinator assists with RFP responses by organizing bid materials, setting up meetings/calls, ensuring deadlines are met, and submitting bids electronically via portals. This role requires knowledge of administrative procedures and the ability to interact effectively with project managers and other key staff. Primary Duties/Responsibilities: • Support the Contracts Manager with administrative tasks related to contracts for Sustainable Industries and Buildings, including document processing, tracking, and coordination with corporate counsel as needed., • Assist with billing tasks including P.O. creation, invoicing, and job closeout. Organize and review all billing packet information to ensure accuracy and completeness before submission., • Contract administration support including routing documents for signature and maintaining contract files., • Duties will include reviewing proposed agreements for completeness and coordinating with the Contracts Manager for client contact, as needed., • High volume (10-20/week; 1K/year), • Salesforce data entry and maintenance, • Review and route forward all Open Contract Review Opportunities (Daily), • Process and track Customer Request Forms for vendor/supplier set-up, • Prepare Lien Waivers for review and signature, • Coordinate edits and obtain notarized signatures, • RFP Assistance - organize responses, coordinate bid team activities, manage deadlines, • Support T&C review process, • Prepare proposal qualifiers and supporting documentation, • Maintain database integrity to reduce unbilled revenue and support quality enhancements to contract management systems., • Analyze data in support of business cases, proposed projects, and systems requirements as directed.Qualifications Education/Experience/Background: • High School diploma or GED equivalent required, • Bachelor’s degree in related field and/or equivalent related work experience preferred, • Strong familiarity with standard Microsoft Office and Google Suite, • Excellent written and oral communication skills, • Excellent listening and interpersonal skills, • Ability to conduct research into systems issues and products as required, • Ability to communicate ideas in both technical and user-friendly language, • Proven analytical and creative problem-solving abilities, • Ability to effectively prioritize and execute tasks in a results driven environment Additional Information Pay Range: $80000 to $100000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Job Description Position Purpose: Project Engineer – Performs commissioning of electrical systems. Must be a self-motivated & energetic professional. Must have understanding of building electrical systems design & construction. Must have experience with commissioning process of electrical systems ranging in size, rating and complexity. The ideal candidate shall possess theoretical and practical knowledge in the commissioning, testing and troubleshooting of electrical systems and related controls. Candidate will be responsible for reviewing project information; executing daily field activities; maintaining project documentation; assisting the Senior Project Engineer; and providing guidance to associate project engineers. This role requires the candidate to have technical competency, organizational skills and is expected to work well in a team environment. Primary Duties/Responsibilities: • Commission electrical distribution equipment and related controls, primarily in data center environments, including medium voltage systems., • Review system designs for compliance with client facility goals., • Assist with preparing plans and procedures for execution of the commissioning process., • Conduct commissioning activities from the design phase through the occupation phase, in accordance with client requirements and industry commissioning process best practices., • Attend factory testing of equipment and document procedures and results., • Conduct functional testing of equipment and measure results using test instrumentation., • Fully document all field procedures including results, issues and observations either via company provided templates or online applications., • Report on system performance and make technical recommendations on issues., • Work with project teams to coordinate and execute field activities., • Review and provide input on commissioning project documentation and schedules., • Assist with submitting and maintaining daily commissioning reports., • Assist in the training of Associate Project Engineers., • Respond to project team and client inquiries in a professional and timely manner., • Comply with company, client, and project safety requirements., • Be knowledgeable with building equipment, including, but not limited to:, • Generator, • Generator Paralleling Switchgear, • High / Medium / Low Voltage Transformer (XFMR), • Uninterruptible Power Supply (UPS Systems), • Battery Systems, • Medium / Low Voltage Switchgear (SWGR), • Low Voltage Main Switchboards (MSB), • PLC Control, • Automatic and Semi-Automatic Switching Controls, • Electrical Power Monitoring System (EPMS), • Automatic Transfer Switch (ATS), • Static Transfer Switch (STS), • Power Distribution Unit (PDU), • Busways, • Remote Power Panel (RPP), • Grounding Systems, • Travel nationwide 50% - 75% if not assigned locally; may have periods of higher travel expectation.Qualifications Education/Experience/Background: • BSc/MSc in Electrical Engineering with 2 or more years with mission critical project experience, or relevant and applicable industry experience or a minimum of 4 or more years of experience in commissioning with mission critical project experience, or relevant and applicable industry experience., • Experience in Mission Critical facility commissioning essential., • Organized, detail-oriented, analytical, proactive, problem solver., • Good communication and relationship skills., • Effective written and verbal communication skills., • Ability to manage multiple tasks simultaneously and work with limited supervision., • Knowledge & experience with ASHRAE or BCxA commissioning guidelines preferred., • Knowledge & experience with InterNational Electrical Testing Association (NETA) test specifications., • Reasonable understanding of building management systems (BMS) and/or electrical power monitoring system (EPMS)., • Deep understanding and application of test instrumentation., • Ability to walk up to 5 miles per day., • Carry up to 50 lbs., • Ability to wear required PPE daily. Additional Information Pay Range: $110000 to $115000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 10% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: In the role of Project Leader, the successful candidate will lead the planning, execution, and completion of a project, ensuring alignment with organizational objectives and timely delivery within budget constraints. Navigate project-specific challenges with resilience and adaptability, proactively addressing obstacles as they arise. Effectively communicate project goals, progress, and challenges to team members and stakeholders, ensuring everyone is aligned and informed. Foster a collaborative team environment by leveraging strong emotional intelligence and building positive relationships within the project team. Develop and implement creative, practical solutions to overcome project-related issues and drive successful outcomes. Ensure that project teams reflect and respect diversity, promoting an inclusive and supportive working environment. Drive project success by keeping a clear focus on achieving defined objectives and delivering high-quality outcomes. • Safety: Lead and nurture a safety culture driven by individual behavior and accountability across the assigned project. Ensure proficiency in the applicability, care, and use of all site-specific, facility-required PPE. Maintain plant compliance with OSHA, State, and Veolia Safety and Environmental Programs., • Compliance: Lead efforts to ensure compliant execution of the specific contract for the assigned project site, including adherence to established environmental, safety, operating, and emergency response procedures., • Reliability: Demonstrate skills and responsibilities related to ensuring dependable project execution, maintaining high quality standards, and delivering consistent results. Apply ingenuity and initiative to coordinate problem resolution, manage conflicting priorities, and meet deadlines within a team environment. Serve rotational 24-hour emergency on-call as required by the site., • People Focused: Exhibit strong leadership and mentoring skills to effectively manage resources (eg.personnel, equipment, materials, facilities, funds, and reputation). Demonstrate effective communication, presentation, and interpersonal skills to motivate all levels of project personnel. Evaluate employee performance, match abilities with job requirements, and capitalize on talents to meet business objectives. Ensure effective communication and execution of business initiatives and progress toward goals by employees., • Customer Obsessed: Build and maintain strong customer relationships, understanding customer needs, requirements, and feedback to incorporate into project deliverables. Administer client contracts to ensure compliance, customer satisfaction, and prompt identification and notification of scope changes. Perform baseline client relations duties, including progress reports and special reports preparation and presentation. Participate in client meetings, special award programs, and professionally handle client service issue resolution. Assist with regulatory agency reports and public relations duties as necessary. Performance measured by Net Promoter Score and participation., • Ability to inspire and guide a team towards project goals, providing clear vision and motivation., • Focused on empowering team members by fostering an environment of collaboration, accountability, and support., • Skilled in mentoring and developing individual team members to enhance their contributions and professional growth., • Excellent communication skills to articulate project goals, expectations, and progress to both internal teams and external stakeholders., • Strong interpersonal skills for building effective relationships across departments and ensuring alignment with operational objectives., • Demonstrates leadership by example, setting high standards for work ethic, professionalism, and accountability., • Ability to influence without direct authority, gaining buy-in and cooperation from cross-functional teams or stakeholders., • Ability to engage with clients, providing regular updates, and ensuring their needs and expectations are addressed throughout the project., • Skilled at managing stakeholder expectations and navigating sensitive situations diplomatically., • People Management:, • Foster a positive and inclusive work culture that promotes employee engagement, development, and retention., • Provide strategic leadership, coaching, and mentoring to regional personnel., • Implement company employee recognition programs and address employee concerns promptly and effectively. Generally supervise a staff of >10 FTEs., • Safety:, • Champion a culture of safety excellence by implementing and enforcing comprehensive safety protocols, procedures, and best practices across the entire project., • Conduct regular safety training programs and promote individual accountability for safe work practices., • Monitor and report on project safety performance metrics, including incident rates and near-misses., • Promote a culture of safety accountability and individual responsibility., • Business Development and Client Relations:, • Maintain outstanding relationships with current clients., • Facilitate opportunities for scope expansions, contract extensions, and renewals., • Participate in council meetings for the project and neighboring cities/towns to build relationships with prospective clients., • Solicit client feedback and respond to customer needs promptly., • Seek customer and sales input to gain an intimate understanding of customer needs, problems, and systems., • Improve satisfaction levels by identifying needs and implementing corrective actions., • Evaluate and develop new business opportunities., • Contract Management:, • Interpret contracts to define deliverables and fulfill schedules., • Conduct routine client meetings, assign tasks, set deadlines, and track progress., • Ensure customer requirements and deadlines are met., • Automate processes where possible and capture historical data for future quotes., • Participate in project start-up teams., • Procurement:, • Manage contract MBE/WBE/VBE procurement requirements., • Ensure compliance with legal requirements and company policies., • Identify and justify capital expenditures partnering directly with the client., • Financial Management:, • Monitor project's financial performance., • Compliance with cost center budget., • Personnel utilization., • Pricing., • Customer invoicing and collections., • Prepare monthly reports in a timely manner., • Develop and present annual budgets for project review., • Ensure project meets or exceeds financial plans., • Forecast monthly budget variances., • Ensure timely collection of receivables., • Operational Oversight:, • Manage facilities generally >10 mgd, including several worksites or a single large water/wastewater plant., • Generally responsible for revenue less than $10M., • Spends 60% of time in the operations environment and 40% of time in the office environment at a project site., • Attends client meetings (e.g., city council, utility board or internal management)., • Need to work outside in inclement weather conditions and drive a company vehicle to perform duties., • Occasional travel for training or meetings.Qualifications Education/Experience/Background: • A degree in Business, Finance, Engineering, Project Management, or a related field is strongly preferred but not required., • Leadership and Personal Qualities:, • Outgoing, self-directed, goal-oriented, and creative in identifying opportunities., • Strong organizational and project management skills with attention to detail., • High degree of initiative, judgment, and resourcefulness., • Ability to find creative solutions to complex problems and manage changing priorities., • Demonstrated leadership ability with understanding of HR principles., • Financial Management:, • P&L ownership, budgeting, and cost control for project sites., • Proven track record of delivering excellent customer satisfaction., • Relationship Management:, • Build and maintain strong partnerships with customers., • Excellent communication skills (written, verbal, listening, and presentation)., • Ability to handle sensitive communications internally and with all levels of project stakeholders., • Compliance and Safety:, • Commitment to compliance with applicable laws, regulations, and company policies., • Ability to understand and manage safety, environmental, and health requirements., • Technical Skills:, • Facilities and capital equipment management., • Problem-solving and solution development., • Team building and motivation across all personnel levels., • Technical writing and total quality management., • Strong PC skills, including proficiency in word processing, spreadsheet, and database software., • Must be able to obtain the certifications as required. Additional Information Pay Range: $140,000 to $160,000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 15% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance About the project: You'll be embedded in the construction management team for this major water quality facility, producing coordination drawings, RFIs, as-builts, and technical documentation for ongoing construction. This is hands-on support for active field work at a critical NYC DEP WRRF - expect close coordination with our CM staff, contractors, and DEP inspectors on mechanical systems, process equipment, structural modifications, and utility tie-ins. What we're looking for: • Proficiency in AutoCAD and/or Revit (AutoCAD Civil 3D/MEP a plus), • Experience with construction documentation - shop drawing review, as-builts, RFI sketches, • Ability to interpret MEP drawings, process & instrumentation diagrams (P&IDs), structural drawings, • NYC DEP project experience strongly preferred (wastewater facilities/pump stations ideal), • Comfortable with field visits to verify conditions and markup redlines, • Organized, responsive, able to turn around urgent requests from the fieldWhat you get:, • Direct role on a major NYC water quality infrastructure project, • Mentorship from leadership with 25+ years managing NYC DEP facility construction, • Small team where your work directly impacts project delivery, • Exposure to complex wastewater treatment systems and processes

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Internships at Veolia: Gain hands-on experience building and maintaining work plans and schedules, updating work order data, coordinating with supervisors and field crews, and producing basic reports to track schedule performance. Primary Duties/Responsibilities: • Assist with building and updating work plans and schedules., • Assist with maintaining HXGN work order data., • Assist with coordinating priorities with supervisors and field crews., • Assist with tracking completion and schedule performance., • Assist with reviewing workforce and resource plans for constraints., • Assist with researching city/county ordinances affecting field work., • Assist with documenting processes and supporting continuous improvement., • Environments vary by internship function from office to field to plant., • Our aim is to provide tangible industry job experience to each intern.Qualifications Education/Experience/Background: • High School Diploma/GED is required., • Working toward a four-year engineering degree and currently a junior in Environmental, Civil, Mechanical, or a related field such as Construction or Project Management., • Resource planning and workload concepts., • Data analytics skills to interpret datasets and deliver actionable insights. Additional Information Pay Range: $20.00 to $24.00 per hour. Benefits: Interns are considered temporary employees. Medical and basic life insurance coverage is available to temporary employees scheduled to work 20 or more hours per week immediately following 60 days of service. Employees must elect or waive medical coverage within 45 days of their eligibility date. Veolia observes 11 holidays. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description About Veolia North America Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Director, Customer Operations will support Veolia’s customer experience vision by providing leadership and direction for the Customer Operations team in their designated regulated utility division. The incumbent will provide leadership, guidance and subject matter expertise to effectively and efficiently deliver exceptional customer service with a focus on continuous improvement, identifying and implementing operational efficiencies and defining and delivering on SLAs. Direct management of the customer service, contact center, billing, payments and collections activities for the designated regulated utility. The successful Director will continually engage in leading and inspiring internal and external teams in developing and sharing best practices. Primary Duties/Responsibilities: Management/Supervision • Provide strong, dynamic leadership by setting expectations, mentoring, coaching, and guiding team members to drive performance across KPIs (employee, customer, and company)., • Establish and monitor annual performance goals for direct reports and ensure that all department employees receive a performance/development review at least once a year., • Establish work procedures and processes that support company and departmental strategies, metrics, and standards., • Prioritize, plan and execute customer operations activities and processes to ensure delivery of high-quality results., • Provide guidance and performance monitoring to ensure team alignment with organizational objectives and performance targets., • Apply change management processes and tools to support adoption of new programs, including the design, development, delivery, and management of communications., • Perform workforce management (WFM) analyses, including staffing, contact volume, seasonality, AHT and call routing., • Provide guidance and input both tactical and strategical into collection strategies., • Establish and maintain a performance metrics including service level, call efficiency, abandonment rates, staffing utilization, attrition, and financial performance., • Develop and implement strategies for managing customer accounts and resolving payment issues., • Prepare and oversee annual customer experience feedback programs and use findings to improve service in line with expectations., • Ensure customer satisfaction while maintaining KPI levels within expected guidelines., • Use data from complaints, inquiries, and feedback to improve standards and enhance communication with customers., • Partner with Operations to deliver excellent customer experiences while driving process improvements., • Ensure compliance with all regulatory agency (e.g., BPU), environmental, health, safety, and contractual requirements., • Act as primary liaison to regulatory commission (BPU) for resolving customer complaints and issues., • Prioritize, plan, and implement billing, payments, and collections, policies to ensure alignment with best-in-class standards., • Develop, communicate, and enforce policies, procedures, and financial controls to ensure consistent and timely customer service responses., • Continuously improve and document work processes via Standard Operating Procedures (SOPs)., • Identify process gaps affecting customer or business efficiencies, and implement solutions., • Analyze billing, payment, receivables, and collection data to identify trends and improvement areas., • Improve and innovate operations by monitoring performance, resolving risks, completing action plans, and managing process improvements., • Improve contact center operations through performance monitoring, QA programs, risk mitigation, and system/process enhancements., • Build business cases and lead projects to enhance departmental capabilities., • Partner with peers across business units (utilities) to drive systemic improvements and standardization in delivering excellent employee and customer experiences., • Work cross-functionally with departments (Accounting, Finance, DB&T, Operations, HR) on corporate initiatives to improve customer experience., • Participate in corporate projects, due diligence, and acquisition integrations., • Actively and consistently support efforts to simplify and enhance both employee and customer experiences., • Manage relationships with key service providers to ensure compliance with contractual specifications., • Perform other duties as assigned.Qualifications Education/Experience/Background: • 10+ years’ experience leading service operations., • 10+ years experience in a leadership role managing non-exempt/exempt employees., • Leadership experience in a union environment is desired but not required., • B.S. degree in business or related field., • Excellent written and oral communications skills – including report writing, building and giving presentations to senior leaders., • Strong analytical, organizational, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), and planning skills., • Demonstrated ability to work both autonomously and as part of a team in a fast-paced, matrixed environment., • Working knowledge of customer information systems (CIS)., • Working knowledge of Google products – sheets, docs, Gmail, - Power BI or similar tools. Physical: • Must be able to read complex operations reports, write detailed reports and prepare and deliver presentations., • Ability to analyze complex operational and technical challenges and resolve same., • Ability to interpret and explain complex regulatory requirements., • Must be able to reason, problem solve and analyze complex operational challenges and resolve same., • Must be able to learn new technological advances in water industry and train personnel., • Must be able to work under pressure and meet deadlines. Additional Information Pay Range: $135000 to $145000 Per Year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 15% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Financial Data Analyst partners with the Director of Finance, Senior Leaders, and Finance Team to assist with automating processes and reporting, Collaborates closely with Operation Leaders to support strategic initiatives and decision-making, create financial models to provide insights to business operations, analyze and resolve data issues within the newly implemented systems, ensuring smooth operations, develop and maintain insightful financial dashboards and reports using advanced business intelligence tools and apply data mining techniques and visualization tools to support strategic planning, cost transparency, and operational efficiency. Primary Duties/Responsibilities: The NJ Regulated finance team delivers operational support and education to a 500+ employee organization that delivers continuous clean drinking water for over 1 million customers within NJ. This role provides a dynamic learning environment to understand regulatory, customer, operational, and financial needs. In this role, you will directly work with operations leaders with the Finance Team. This collaborative team effort covers the core topics of FP&A, regulatory reporting, financial/AP controls, and operational KPIs. This stable team is highly motivated and empowered for new ideas and improvements; while also highly encouraging cross function education. As an employee you will find a balance between routine, self-led projects, and accessible leadership. Beyond a curious mind and strong financial data skills, a successful candidate will have a high desire to learn the operations, tinker and improve, challenge and execute. Deliver FP&A support to Director of Finance, Manager, and Finance Team: • Collaborate with monthly reporting, variance analysis, budget, and forecast deliverables., • Support month end close processes including accruals, AP, inventory, and reclasses., • Query, scrub, and manage data to provide transparency and insights., • Redevelop and automate existing reporting., • Monitor and create controls to drive the financial performance, accounting rules, state/federal regulatory compliance, and contractual agreements., • Strategic member for monthly Key Performance Indicators Leadership Review (partner in development, presentations, and strategy).Qualifications Education/Experience/Background: • Bachelor degree in Finance, Economics, Statistics, Engineering, a related field, or equivalent practical experience, • MBA preferred, • 3-5 years of progressive experience in Finance/Accounting/Data, • Mastery of Excel and Google (or equivalent business intelligence data tools), • Prior utility industry experience desired, • Significant achievements in analyzing complex financial issues, • Desire to learn about the Water Industry., • Strong analytical and problem-solving skills that translate to operational effectiveness., • High sense of urgency and ability to deliver on tasks and projects. Ability to identify creative solutions and to individually execute as a sole contributor., • Highly proficient with Google, Microsoft Office Suite, or equivalent system., • Highly effective management of data, data scrubbing, and data visualization (SQL/Power Query/Looker/ basics preferred)., • Integrity, reliability and autonomy., • Peoplesoft, Hyperion, Perspectives, Workday, SmartView knowledge are highly desirable., • Interpersonal skills with ability to interact with all levels of management. Additional Information Pay Range: $70000 to $80000 Per Year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 5% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: As an intern, you will gain exposure to a wide range of technical and operational opportunities. You will also acquire critical insight into our Company and our industry, as well as have the chance to develop valuable networking connections, which will help prepare and develop your skills for future career opportunities. This role will provide assistance and support to the Lead Program for identification and replacement of lead service lines. Primary Duties/Responsibilities: • Supports the Lead Service Line Replacement Program (LSLRP) including the following:, • Maintenance of Work Order Logs., • Processing of opt-ins., • Assists in the generation of productivity metrics associated with the execution of the LSLRP including, • Dig & determines., • Company-side lead replacements., • Customer-side lead replacements., • Backlog of Company-side lead replacements., • Length of lead replaced., • Develops a field level understanding of the LSLRP including how the contractors execute their work out in the field., • Assists in the vetting of service line data to support future contractor work., • Compares and reviews information between datasets to ensure it is accurate and complete., • Utilizes Veolia’s Geographic Information System (GIS), HexaGon Work Order Management System, and Work Order Logs (created using Google Sheets) to support work flow between Veolia and Contractors.Qualifications Education/Experience/Background: • High School Diploma/GED is required., • Enrolled in an accredited 4-year Bachelor’s Degree Program in Civil, Mechanical, or Environmental Engineering and you have a Junior Status., • Strong communication skills, including written, verbal, listening, presentation and facilitation skills / Demonstrated ability to build collaborative relationships including use of Google Workspace Applications (Google Sheets, Slides, and Docs)., • Travel Flexibility; ability to stand, sit in front of computer for extended periods of time. Additional Information Pay Range: $20.00 to $24.00 per hour. Benefits: Interns are considered temporary employees. Medical and basic life insurance coverage is available to temporary employees scheduled to work 20 or more hours per week immediately following 60 days of service. Employees must elect or waive medical coverage within 45 days of their eligibility date. Veolia observes 11 holidays. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.