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Something Extraordinary Every Day™ \n As our Digital Experience & Operations Manager, you will be responsible for implementing The Bicester Collection’s Digital Experience strategy at Village level, with full ownership of the Village’s website and mobile app. You will work closely with Marketing, IT, Retail, Creative, and the wider Village team to bring the Collection’s global digital vision to life through a locally relevant, engaging, and high-performing guest experience. \n This role oversees digital content, the product roadmap, analytics, and platform governance to ensure a consistent, seamless, and measurable experience across all guest touchpoints. \n \n What you will be doing: \n Digital Experience Strategy & Operations \n\n • Owning the implementation of The Bicester Collection’s Digital Experience strategy at Belmont Park Village, adapting it to the local market and guest base.\n, • Working collaboratively with the Belmont Park Village Digital Director, Retail team, Marketing team and The Bicester Collection’s central Digital Experience & Performance team.\n, • Promoting the use of new and innovative technology,and monitoring competitor and local market activity to keep Belmont Park Village’s digital presence at the forefront.\n\n Contentful CMS & Content Operations \n\n • Serving as the primary Contentful CMS administrator for Belmont Park Village – managing spaces, environments, roles, publishing workflows and content models.\n, • Managing the Belmont Park Village website and app product roadmap – gathering requirements, writing user journey stories and translating business needs into clear technical specifications.\n, • Authoring, scheduling, QA-ing and publishing content daily across our web and app, ensuring alignment with Belmont Park Village offerings, Collection-wide standards and DECO brand guidelines.\n, • Logging and maintaining changes unique to Belmont Park Village.\n, • Coordinating rich-media production (video, editorial, event content) for web, app and social channels.\n, • Maintaining component and template governance so every page reflects UX standards and brand expression.\n, • Supporting localization workflows and multi-market content delivery as the Village scales.\n, • Attending Collection-wide calls, maintaining updates and attending local CMS-related conferences.\n\n Digital Product Stewardship \n\n • Coordinating sprints with IT, the Central team and external development partners (React/Next.js front-end, Contentful APIs).\n, • Leading UAT, QA and deployment validation for every feature release, module update and content drop.\n, • Monitoring platform stability, page performance (Core Web Vitals) and end-to-end guest experience.\n, • Supporting ongoing optimisation of the Village’s digital journey.\n\n Analytics & Performance \n\n • Owning GA4, GTM and data layer implementation, reporting on performance for Belmont Park Village’s digital channels.\n, • Building and maintaining dashboards for Village and Collection senior stakeholders.\n, • Using behavioural analytics to identify UX pain points, funnel drop-off and improvement opportunities.\n, • Driving CRO through data-led A/B testing hypotheses and iterative optimisation.\n\n Growth & Database \n\n • Growing the customer database through on-site and digital data capture, partnering with the Membership team.\n, • Researching local digital trends, competitor activity and consumer behaviour to inform the Village’s digital roadmap.\n, • Supporting SEM/PPC strategy and paid search alignment with the broader media plan.\n\n \n What makes you special \n Every colleague is an entrepreneur at heart and this drives our organizational culture, which values invention, innovation and risk taking. To be successful with us, you’ll have: \n\n • Experience as a digital product owner, ideally within Retail, Hospitality or a comparable guest-facing environment;\n, • Hands-on experience managing a website and/or app, including content management systems (Contentful) and coordinating with development teams;\n, • Computer literate with high proficiency in Microsoft Office; knowledge of Photoshop, Illustrator or InDesign is advantageous;\n, • Understanding of SEM, PPC and paid search principles;\n, • Ability to work well with all levels across the business, including senior stakeholders and external partners;\n, • Good organization skills, with an eye for detail;\n, • Excellent analytical skills with the ability to provide insight on future opportunities;\n, • Able to work independently and as part of a team, managing multiple priorities and a large volume of work;\n, • Ability to work evenings, weekends and holidays, as needed;\n, • Fluent in English; any other language would be beneficial.\n\n \n About Us \n Belmont Park Village brings an elevated luxury outlet experience to metro New York. As the newest addition to The Bicester Collection, this open‑air destination blends world‑class designer fashion, delicious dining, irresistible year‑round savings, and exceptional guest services. \n Whether you’re coming from the city or from Long Island, the Village is conveniently located at the border of Queens and Nassau Counties. With Long Island Railroad service from Grand Central and Penn Station in just 35 minutes, plus quick access from both JFK and LaGuardia airports, arrival is effortless for local shoppers and travelers. \n Belmont Park Village is located on the iconic Belmont Park campus. Adjacent to the Village is UBS Arena, home of the New York Islanders and a premier venue for concerts and entertainment, as well as the legendary Belmont Park Racetrack, host of the prestigious Belmont Stakes. \n Together, these destinations create a dynamic environment where heritage, style, sport, and entertainment meet, making Belmont Park Village a one‑of‑a‑kind destination for shopping, dining and exploration. \n \n There’s no one quite like us \n The Bicester Collection is the world’s leading luxury shopping destinations, committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 12 Villages in the United States, Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams. \n Our Vision is to be the best shopping destination in the world. Our Mission is to make the lives of others better - our brands, our guests, our people and our communities. Our Brand Promise is to offer something extraordinary every day. Our Five Values are the glue that bind us together and allows us to lead ahead: \n \n\n • Authenticity - Always do the right thing\n, • Innovation - Think outside of the box\n, • Passion - Do what you love and love what you do!\n, • Critical Thinking - Challenge the obvious\n, • Vision - Be mission driven always\n\n \n Why we’re exceptional \n The key to our success is the quality and commitment of our people. To work in one of the teams at any of the Villages is to play an active role in redefining both the art and the science of retail. This creates a dynamic approach that underpins our ability to anticipate future trends in a fast-changing world. \n We provide an amazing benefits package including paid holidays, a flexible time off policy, access to health insurance plans (including medical, dental and vision), life insurance and short- and long-term disability insurances. We also offer a generous 401(k) match, tax-advantaged spending accounts, a generous employee referral bonus and other supplemental benefits. \n The key to our success is the quality and commitment of our people. The Bicester Collection is made up of over 1,200 colleagues of over 50 nationalities. You’ll be working within a creative and collaborative environment like no other, with the opportunity to develop your professional and personal skills while advancing your career. \n This job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. \n Belmont Park Village is an Equal Opportunity Employer and does not discriminate based on the basis of actual or perceived age, race, ethnicity, creed, color, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, familial status, marital status, or status as a victim of domestic violence, arrest record or conviction record, or sincerely held practice of religion or any other characteristic protected by federal, state, local, or other law (“Protected Characteristics”). \n

New York Life Accelerated Path to Management Program Are you looking for a job where you can use your experience to propel your career into management? At New York Life, we will invest in you from the start to help you learn and grow as a financial professional first. We’ll train you in valuable skills, such as marketing, business development, and customer relationship management, and provide you with the tools you need to further your career. Then we’ll train you and provide you with access to the tools you need for a career in management. What we’re looking for We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses—motivated people who can answer yes to one of the following questions: • Do you have sales or managerial experience in another industry?, • Have you previously run your own business?, • Do you have an MBA or other equivalent degree?, • If so, the Accelerated Path to Management Program may be right for you. In the Accelerated Path to Management Program, you’ll start off as a financial professional*, learning how to sell our products, building client relationships, and meeting specific requirements1 before transitioning into a management role. You’ll then undergo a six-month intensive training program designed to prime you for success as a manager. You will use that experience to understand how to recruit and coach others to success. What we offer Phase 1: Firsthand experience as a financial professional You’ll learn firsthand about a financial professional’s role and day-to-day work by working as a financial professional during the first year of your career journey with New York Life. We will provide you with extensive training, access to digital tools, and a comprehensive product suite. Training and resources You will receive top-notch training that will give you an understanding and appreciation for the strength and value of New York Life. Beyond this training and support, New York Life will provide access to the resources you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting and marketing tools that will help you attract and retain your clients with web, social and email content. Product Solutions You will learn about our robust products and services that can help clients achieve their financial goals. Together with its subsidiaries, New York Life provides a range of competitive insurance and financial products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds through our broker-dealer, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency. You will be required to hold securities licenses and FINRA registrations and affiliate with NYLIFE Securities as a registered representative before you can offer investment products. Phase 2: Your transition to Associate Partner After meeting specific requirements during the first 12 months as a financial professional, you will enter a specialized six-month Associate Partner training program.1 We’ll help you to lead and build your team of financial professionals. Throughout your career journey with New York Life, you’ll continue to have opportunities to grow and be promoted to increasingly senior levels of management. How we will compensate you When you begin with New York Life as a financial professional2, your income will be commission-based. For more information about commission-based income and benefits for financial professionals, please follow this link: _ If you meet the requirements and approvals to become an Associate Partner, you will receive a salary. The salary range for an Associate Partner is $60,000–$150,000 (in California and Washington, the minimum salary is $66,560 and $67,725, respectively), plus you will be eligible for certain bonuses and other incentives based on the performance of agents in your unit, including additional compensation related to the agents you recruit and develop (“R&Ds”). R&Ds are additional compensation that is designed to increase your income and to reimburse for any reasonable and necessary expenses we do not otherwise reimburse. You will also be eligible for medical, dental, and vision benefits, life, long-term disability, and accidental death and dismemberment coverages, a pension plan,3 and a 401(k) savings plan.4 New York Life will value and reward your hard work and success. You’ll have significant income potential over time, because our field managers’ compensation is directly aligned with their recruiting performance and the production level of their team of financial professionals. The average income among our 568 recruiters at all levels in 2023 was $280,000.5 About New York Life New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on long-term success for our clients. To prepare for the future, we are constantly innovating and looking ahead to find more ways to increase value for our clients. New York Life accepts applications to become a financial professional on an on-going basis. Candidates who qualify for the Accelerated Path to Management program will need to meet specific requirements as a New York Life financial professional before entering a specialized six-month Associate Partner training program. *The terms ”agent” and ”financial professional” are used interchangeably throughout this brochure and refer to someone who is in a sales role under an agent contract. 1Specific production and licensing requirements must be met, and approvals obtained before transitioning to field management. Once you meet all the requirements, the timing of your transition to the Associate Partner role will also depend on openings in the schedule for Associate Partner training. Currently, training cohorts open four times during each year, but are subject to change. Please ask your New York Life recruiter for details. 2If you qualify for an Introductory (PTAS) Contract, you will preview an agent career with New York Life as an independent contractor while continuing to work at your current job, with limited exceptions. PTAS Agents are not eligible for benefits. During this preview period of up to six months, any sales you make will continue to accrue until you either make enough sales to become a full-time agent under a Training Allowance Subsidy (TAS) Contract or the passage of six months, whichever is earlier. If you do not become a full-time agent, all commissions on any sales you made will be paid to you at the end of six months. If you become a full-time agent under a TAS Contract, you will be credited with the commissions you accrued under the Introductory Contract. 3Certain eligibility requirements apply. Monthly payments are determined by your earnings, years of service, age, and the form of payment you choose. The company reserves the right to amend or terminate the plan at any time for any reason. 4This is necessarily brief and provides only a list of benefits available to Associate Partners under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. The Company reserves the right to amend or terminate benefit plans at any time for any reason. 5Based on 2023 Company data for 110 Managing Partners, 94 Executive Partners/Senior Partners and 364 Partners/Associate Partners who were active as of December 31, 2023. Average recruiter income is provided for illustrative purposes only. A recruiter’s income is determined based on the applicable field management compensation plan in effect for that pay year. A recruiter’s income also varies from year to year, and is dependent upon the recruitment, development and retention of quality agents and the sales generated by each agent in the recruiter’s unit and/or in the General Office. In addition to salary, average recruiter income includes certain non-guaranteed income that is dependent on a number of factors, including the recruiter’s field management title/level, the sales results of the recruiter’s unit and/or General Office, and the recruiter’s applicable field management compensation plan. The historical income numbers shown above include additional compensation payments designated to reimburse all of a field manager’s business expenses not otherwise reimbursed by the company. The company reserves the right to amend, modify, or terminate the compensation plans at any time. New York Life is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity New York Life Insurance Company AR10901.052024 SMRU5058493 (Exp.04.30.2025)

New York Life Accelerated Path to Management Program Are you looking for a job where you can use your experience to propel your career into management? At New York Life, we will invest in you from the start to help you learn and grow as a financial professional first. We’ll train you in valuable skills, such as marketing, business development, and customer relationship management, and provide you with the tools you need to further your career. Then we’ll train you and provide you with access to the tools you need for a career in management. What we’re looking for We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses—motivated people who can answer yes to one of the following questions: • Do you have sales or managerial experience in another industry?, • Have you previously run your own business?, • Do you have an MBA or other equivalent degree?, • If so, the Accelerated Path to Management Program may be right for you. In the Accelerated Path to Management Program, you’ll start off as a financial professional*, learning how to sell our products, building client relationships, and meeting specific requirements1 before transitioning into a management role. You’ll then undergo a six-month intensive training program designed to prime you for success as a manager. You will use that experience to understand how to recruit and coach others to success. What we offer Phase 1: Firsthand experience as a financial professional You’ll learn firsthand about a financial professional’s role and day-to-day work by working as a financial professional during the first year of your career journey with New York Life. We will provide you with extensive training, access to digital tools, and a comprehensive product suite. Training and resources You will receive top-notch training that will give you an understanding and appreciation for the strength and value of New York Life. Beyond this training and support, New York Life will provide access to the resources you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting and marketing tools that will help you attract and retain your clients with web, social and email content. Product Solutions You will learn about our robust products and services that can help clients achieve their financial goals. Together with its subsidiaries, New York Life provides a range of competitive insurance and financial products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds through our broker-dealer, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency. You will be required to hold securities licenses and FINRA registrations and affiliate with NYLIFE Securities as a registered representative before you can offer investment products. Phase 2: Your transition to Associate Partner After meeting specific requirements during the first 12 months as a financial professional, you will enter a specialized six-month Associate Partner training program.1 We’ll help you to lead and build your team of financial professionals. Throughout your career journey with New York Life, you’ll continue to have opportunities to grow and be promoted to increasingly senior levels of management. How we will compensate you When you begin with New York Life as a financial professional2, your income will be commission-based. For more information about commission-based income and benefits for financial professionals, please follow this link: _ If you meet the requirements and approvals to become an Associate Partner, you will receive a salary. The salary range for an Associate Partner is $60,000–$150,000 (in California and Washington, the minimum salary is $66,560 and $67,725, respectively), plus you will be eligible for certain bonuses and other incentives based on the performance of agents in your unit, including additional compensation related to the agents you recruit and develop (“R&Ds”). R&Ds are additional compensation that is designed to increase your income and to reimburse for any reasonable and necessary expenses we do not otherwise reimburse. You will also be eligible for medical, dental, and vision benefits, life, long-term disability, and accidental death and dismemberment coverages, a pension plan,3 and a 401(k) savings plan.4 New York Life will value and reward your hard work and success. You’ll have significant income potential over time, because our field managers’ compensation is directly aligned with their recruiting performance and the production level of their team of financial professionals. The average income among our 568 recruiters at all levels in 2023 was $280,000.5 About New York Life New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on long-term success for our clients. To prepare for the future, we are constantly innovating and looking ahead to find more ways to increase value for our clients. New York Life accepts applications to become a financial professional on an on-going basis. Candidates who qualify for the Accelerated Path to Management program will need to meet specific requirements as a New York Life financial professional before entering a specialized six-month Associate Partner training program. *The terms ”agent” and ”financial professional” are used interchangeably throughout this brochure and refer to someone who is in a sales role under an agent contract. 1Specific production and licensing requirements must be met, and approvals obtained before transitioning to field management. Once you meet all the requirements, the timing of your transition to the Associate Partner role will also depend on openings in the schedule for Associate Partner training. Currently, training cohorts open four times during each year, but are subject to change. Please ask your New York Life recruiter for details. 2If you qualify for an Introductory (PTAS) Contract, you will preview an agent career with New York Life as an independent contractor while continuing to work at your current job, with limited exceptions. PTAS Agents are not eligible for benefits. During this preview period of up to six months, any sales you make will continue to accrue until you either make enough sales to become a full-time agent under a Training Allowance Subsidy (TAS) Contract or the passage of six months, whichever is earlier. If you do not become a full-time agent, all commissions on any sales you made will be paid to you at the end of six months. If you become a full-time agent under a TAS Contract, you will be credited with the commissions you accrued under the Introductory Contract. 3Certain eligibility requirements apply. Monthly payments are determined by your earnings, years of service, age, and the form of payment you choose. The company reserves the right to amend or terminate the plan at any time for any reason. 4This is necessarily brief and provides only a list of benefits available to Associate Partners under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. The Company reserves the right to amend or terminate benefit plans at any time for any reason. 5Based on 2023 Company data for 110 Managing Partners, 94 Executive Partners/Senior Partners and 364 Partners/Associate Partners who were active as of December 31, 2023. Average recruiter income is provided for illustrative purposes only. A recruiter’s income is determined based on the applicable field management compensation plan in effect for that pay year. A recruiter’s income also varies from year to year, and is dependent upon the recruitment, development and retention of quality agents and the sales generated by each agent in the recruiter’s unit and/or in the General Office. In addition to salary, average recruiter income includes certain non-guaranteed income that is dependent on a number of factors, including the recruiter’s field management title/level, the sales results of the recruiter’s unit and/or General Office, and the recruiter’s applicable field management compensation plan. The historical income numbers shown above include additional compensation payments designated to reimburse all of a field manager’s business expenses not otherwise reimbursed by the company. The company reserves the right to amend, modify, or terminate the compensation plans at any time. New York Life is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity New York Life Insurance Company AR10901.052024 SMRU5058493 (Exp.04.30.2025)

Job Description Who is Drive Medical… Drive Medical has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 80 countries around the world. “Leading the World with Innovative Healthcare Solutions that Enhance Lives” Summary (Major Purpose of the Role): The Digital Marketing Specialist will play a key role in growing and optimizing Drive Medical's B2B/professional email marketing and marketing automation program. This is an exciting opportunity for a marketing professional eager to take ownership of a growing initiative to shape how Drive Medical engages customers through data-driven marketing. Working closely with the Manager, Digital Marketing & Communications, this role will help execute email campaigns, build marketing automation workflows, maintain audience segmentation, and analyze campaign performance to support lead generation and customer engagement initiatives. The role will also support digital marketing initiatives by assisting with website updates and coordinating marketing-related enhancement requests. Key Responsibilities: Email Marketing & Marketing Automation • Execute B2B email marketing campaigns that support lead generation, product launches, sales initiatives, customer communications, and business growth., • Build emails, landing pages, forms, and workflows in HubSpot., • Assist in developing targeted email programs for key customer segments, including distributors, dealers, providers, retailers, and other strategic audiences., • Own the email marketing calendar and ensure timely execution across multiple business units and product categories. Perform QA testing and campaign validation prior to launch., • Provide monthly reporting and campaign optimization recommendations. Audience Segmentation & Analytics • Build and maintain audience lists and segmentation within HubSpot to support targeted email campaigns and marketing automation workflows., • Partner with Channel Marketers and the Sr. Business Analyst to analyze customer purchasing patterns, CRM data, and Power BI insights to identify new audience segments and campaign opportunities., • Analyze campaign performance and customer engagement to continuously improve targeting, personalization, and marketing effectiveness. CRM & Data Management • Maintain contact lists, suppression lists, and CRM data quality., • Support lead scoring, campaign attribution, tracking, and reporting within HubSpot., • Collaborate with the development team to identify continuous improvements to marketing automation processes and CRM functionality. Digital Marketing Support • Support website updates, landing pages, forms, and campaign content that align with lead generation initiatives., • Work with the development team to ensure seamless integration between the website, HubSpot, CRM, and marketing campaigns. Competencies: • Hands-on experience with an email marketing and CRM platform (HubSpot Marketing Hub preferred)., • Experience supporting marketing automation campaigns, from workflow creation through performance analysis and optimization., • Basic design competency for email and asset creation., • Knowledge of B2B lead generation, audience segmentation, and marketing automation best practices., • Familiarity with user engagement metrics across email and web., • Confidence in using AI to streamline workflows, identify opportunities, and enhance the quality and effectiveness of marketing campaigns., • Experience with Excel; familiarity with Power BI is a plus., • Understanding of digital marketing strategies, including best practices and emerging trends., • Growth Mindset: A positive attitude with a commitment to continuous improvement and innovation. Reporting Relationships: • This position has no direct reports but involves significant collaboration across team members and the organization. Education and Experience: • Education: Bachelor's degree in Marketing or a related field or equivalent experience., • Experience: 2+years of hands-on experience in digital marketing. Pursuant to New York law, Drive medical provides a salary range in job advertisements. The salary range for this role is from $65,000 to $85,000 annually. Actual salaries may vary depending on factors such as the applicant’s experience, specialization, education, as well as the company’s requirements. The provided salary range does not include bonuses, incentives, differential pay, or other forms of compensation or benefits which may be offered to the applicant, if eligible according to the company’s policies. Drive Medical is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment. Drive Medical strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered person because of race, color, religion, gender, sexual orientation, gender identity, pregnancy and/or parental status, national origin, age, disability status, protected veteran status, genetic information (including family medical history), or any other characteristic protected by federal, state, or local law. Drive Medical complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job DescriptionCompany Description Comtron, part of the MEDFAR group, has been developing healthcare software solutions for laboratories, hospitals, and medical practices across the United States since 1988. Our mission is to help healthcare organizations streamline operations through reliable, customizable technology that improves efficiency and supports better clinical workflows. Our flagship products include: • Labgen LIS, a comprehensive Laboratory Information System (LIS) that supports a wide range of laboratory specialties—including biochemistry, microbiology, toxicology, cytogenetics, and pharmacogenetics—while enabling laboratories to automate and tailor their workflows., • Medgen, a web-based Electronic Health Record (EHR) designed with clinicians in mind, offering an intuitive interface that simplifies documentation and makes medical note-taking faster and more efficient.Job Description You will work on the Labgen environment. We are looking for a hands-on Site Reliability Engineer / Infrastructure Engineer to own the reliability, security, and continuity of Comtron’s Windows- and Linux-based production environment. We are looking for a hands-on Site Reliability Engineer / Infrastructure Engineer to own the reliability, security, and continuity of Labgen’s Windows- and Linux-based production environment. You will be responsible for three primary areas: Production infrastructure, availability, and security Backups and disaster recovery Production deployments and hosting environments You will also support infrastructure modernization, technology upgrades, and the potential transition of applicable systems to public or hybrid-cloud environments. The role reports to the Software Development Manager and works closely with the IT Director, Software Development, Quality Assurance, Security, Support, and Finance teams. Key Responsibilities 1) Infrastructure and Reliability Manage the lifecycle of Windows and Linux production servers, including provisioning, configuration, patching, hardening, and decommissioning. Design and maintain high-availability configurations to reduce single points of failure and ensure continuous access to the Labgen platform. Monitor uptime, performance, capacity, resource utilization, and infrastructure costs. Maintain production access controls, firewall rules, certificates, networking, storage, and database connectivity. Maintain network segmentation between production, development, and corporate environments. Coordinate vulnerability assessments, penetration testing, and remediation activities. Manage privately hosted infrastructure and relationships with hardware, software, connectivity, and data center vendors. Support infrastructure purchasing, contract renewals, licensing, and capacity planning. Evaluate infrastructure tools and public or hybrid-cloud solutions, including Azure, AWS, or GCP. 2) Backups and Disaster Recovery Own production backup policies, including scope, frequency, retention, monitoring, and integrity validation. Ensure backups are completed successfully and recovery procedures are regularly tested and documented. Establish and maintain recovery time and recovery point objectives. Maintain and regularly test disaster recovery procedures for hosted systems. Lead improvements following disaster recovery exercises and production incidents. 3) Deployments and Technology Lifecycle Manage staging, UAT, and production hosting environments. Execute production deployments and rollback procedures in coordination with the Software Development team. Coordinate deployment windows, infrastructure changes, and change-management activities. Manage application hosting infrastructure, including Windows Server, Apache, application services, scheduled processes, networking, storage, certificates, and database connectivity. Support CI/CD tooling, deployment automation, and pipeline reliability. Plan and coordinate operating system, database, framework, library, and application dependency upgrades. Assess cloud migration options, application dependencies, risks, and phased modernization strategies. Support proof-of-concept initiatives and ensure proposed solutions meet security, reliability, scalability, compliance, and disaster recovery requirements. Qualifications What we’re looking for: 5+ years of experience in Site Reliability Engineering, Infrastructure, DevOps, or a similar role, ideally within a SaaS or regulated environment. Strong hands-on Linux administration experience, including RHEL, CentOS, Ubuntu, or similar environments. Experience administering Windows Server and application-hosting environments. Strong Apache web server administration experience. Experience designing or managing high-availability Linux production environments. Strong knowledge of TCP/IP, DNS, VPNs, firewalls, certificates, and network segmentation. Experience with Azure, AWS, GCP, or hybrid-cloud environments. Experience with enterprise backups, disaster recovery, and production incident management. Strong working knowledge of SQL and relational databases, including query troubleshooting, performance analysis, migrations, upgrades, and connectivity issues. Familiarity with .NET and JavaScript-based application environments. Experience with version control, build and release processes, deployment automation, and CI/CD tools such as Git, CVS, and Jenkins. Experience with access controls, system hardening, firewall management, vulnerability remediation, and infrastructure security. Familiarity with ISO 27001 controls and evidence requirements. Familiarity with HIPAA, HITECH, ONC Health IT Certification requirements, or other U.S. healthcare privacy and security obligations is an asset. Strong incident ownership, documentation, and cross-functional communication skills. Strong written and verbal communication skills in English. Nice to Have Experience working in regulated healthcare environments. Familiarity with laboratory information systems, electronic medical records, or clinical information systems. ISO 27001 Lead Implementer or Auditor certification. Experience with monitoring and observability tools such as Prometheus, Grafana, ELK, Datadog, or SentinelOne. Python or Bash scripting experience. French language proficiency. Familiarity with ISO 27001 controls and evidence requirements. Familiarity with HIPAA, HITECH, ONC Health IT Certification requirements, or other U.S. healthcare privacy and security obligations is an asset. Strong incident ownership, documentation, and cross-functional communication skills. Strong written and verbal communication skills in English. Additional Information Joining Comtron means embarking on a dynamic environment where trust, innovation, quality, and client success guide our days. At Comtron, we promote efficiency and excellence in healthcare with a powerful LIS solution and a fully customizable web-based EHR system, with a complete suite of Revenue Cycle Management services. • Entrepreneurial culture;, • Dynamic and multicultural work environment;, • Generous health, vision, and dental group insurance coverage (after probation);, • 2 weeks of paid time off Our office in Great Neck (NY) is accessible by public transit and is a short walk from Great Neck station (Long Island Rail Road). Comtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All your information will be kept confidential according to EEO guidelines.

Job Description Summary: The Senior Case Manager provides direct assistance, either in-person or telephonically, to victims of crime and abuse, specializing in working with survivors of intimate partner and family violence (includes sexual assault and families of homicide victims). The Senior Case Manager will provide services to victims of crime and abuse. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning;, • Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client, • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;, • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs;, • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy;, • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills;, • Maintains thorough and accurate case records and statistics in web-based case management system;, • Collects client data, tests new interventions and tracks outcome;, • Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars;, • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics;, • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;, • Various other duties to be determined by supervisor. Interacts with: • Safe Horizon staff, • Criminal justice personnel, • District Attorney’s Office, • NYPD, • Office of Victim Services, • ACS, • NYCHA and Section 8 staff, • Other social service providers Qualifications: Knowledge and Skills: Required: • Must be sensitive towards and understanding of victimization;, • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse;, • Must be willing to participate in a learning community;, • Must be well organized and detail oriented;, • Must demonstrate the ability to work independently and be resourceful;, • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better);, • Must be a team player;, • Possess strong communication and organizational skills;, • Excellent interpersonal skills – must have the ability to be assertive; and, • Able to work under pressure in a calm and reassuring manner; Education: • A Bachelor’s degree in a related field (Social Work, Psychology, Human Services etc.) or equivalent experience is preferred. Experience: • At least three years of prior direct service experience in a social service setting is required – Or- a minimum of two years of case management experience at Safe Horizon is preferred., • Experience working with survivors of intimate partner and family violence and other victims of crime; If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.63 - $26.10 hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and 2026 Top Workplaces

Job Description:\n\nOverview Campaign For Working Families\nCampaign for Working Families, Inc. (CWF) champions the financial well-being and economic mobility of individuals and families through programs, advocacy, initiatives, and support systems that promote equitable opportunity and financial stability. CWF believes every individual and family deserves respect, dignity, and access to the tools and information needed to succeed. CWF advances positive change at the policy and grassroots levels through empathy, data-driven decision-making, and collective action. The following core values guide CWF's mission, goals, and service to individuals and families throughout its communities:\n\n \n Equity and Inclusion: We believe all individuals and families, regardless of background, race, gender, or socioeconomic status, should have equitable opportunities and access to resources.\n Family-Centered Approach: We prioritize policies and initiatives that support family well-being, stability, and growth, recognizing that strong families are the foundation of thriving communities.\n Collaboration and Partnerships: We value collaboration with organizations, government agencies, businesses, educational institutions, and individuals who share our commitment to working families.\n Data-Driven Decision-Making: We use evidence and data to guide policies, programs, and operational decisions, ensuring that our efforts are effective and impactful.\n Respect and Dignity: We treat every individual with respect and dignity, recognize each person's inherent worth, and work to create systems that uphold these values.\n \n\nPosition Summary\nThe Seasonal Resource Specialist expands access to CWF's family-stability and economic-mobility services by rotating among assigned tax sites and engaging tax filers while they receive tax preparation services. The Specialist screens clients for potential public-benefit eligibility; assists with applications and enrollment for available benefits, including Pennsylvania's Property Tax/Rent Rebate Program (PACE); explains CWF's family-stability, financial capability, asset-building, matched-savings, public-benefits, and related services; completes warm referrals; documents services and outcomes; and follows up on incomplete applications. The role reports to the Director or Manager of Family Stability and works closely with tax-site leadership without interrupting required tax preparation, quality review, confidentiality, or client-flow procedures. The Specialist must obtain IRS Basic tax certification to understand the tax-site environment and support informed client engagement but prepares returns only when separately assigned and authorized.\n\nRole and Responsibilities\nTax-Site Outreach and Client Engagement\n\n \n Travel among assigned CWF tax sites according to the approved seasonal deployment schedule and adjust coverage based on client volume, program priorities, staffing, and direction from Family Stability leadership.\n Coordinate daily arrival, workspace, outreach timing, client routing, and service expectations with the Tax Site Coordinator or designated site leader.\n Engage tax filers respectfully in waiting areas, intake transitions, post-preparation activities, scheduled appointments, or other approved points without delaying tax service or compromising privacy.\n Provide brief, accurate explanations of available benefits and CWF services, determine whether the client wants additional assistance, and obtain appropriate consent before collecting information.\n Use approved outreach materials, scripts, eligibility tools, referral forms, and enrollment platforms and maintain a professional, visible, approachable presence at each site.\n Support language access, disability access, cultural responsiveness, dignity, and equitable participation for diverse individuals and families.\n \n\nPublic-Benefit Screening and Enrollment\n\n \n Conduct preliminary screening for public benefits using current eligibility guidelines, approved tools, and information provided by the client.\n Assist eligible or potentially eligible clients with applications, renewals, document collection, account creation, consent, submission, and status follow-up for approved benefit programs.\n Explain eligibility factors, required documentation, application steps, deadlines, verification requests, and next actions in clear language while avoiding guarantees of eligibility or approval.\n Review applications for completeness and visible inconsistencies before submission and help clients address missing information through approved procedures.\n Refer complex eligibility, immigration, legal, tax, appeal, overpayment, fraud, or case-resolution issues to Family Stability leadership or another qualified resource.\n Remain current on benefit rules, income limits, household definitions, documentation requirements, deadlines, program changes, and referral resources relevant to assigned communities.\n \n\nPACE and Property Tax/Rent Rebate Assistance\n\n \n Educate potentially eligible tax filers about Pennsylvania's Property Tax/Rent Rebate Program and CWF's available PACE application assistance.\n Screen for potential eligibility using current age, disability, widow or widower, residency, income, property-tax, rent, and other program criteria established by the Commonwealth and CWF.\n Assist clients in gathering required income, identification, property-tax, rent, landlord, rebate, and supporting documentation and completing approved application steps.\n Coordinate with tax preparers when tax-return information may support the benefit application while maintaining role boundaries, taxpayer consent, and secure information handling.\n Track incomplete applications, missing documents, client contact attempts, submissions, approvals, denials, and unresolved matters according to program requirements.\n Escalate unusual eligibility questions, conflicting documentation, deadline concerns, appeals, suspected misrepresentation, or cases outside the Specialist's authority.\n \n\nCWF Services, Warm Referrals, and Client Follow-Up\n\n \n Inform clients about relevant CWF services, which may include Family Stability, public-benefit access, financial education, financial coaching, asset building, matched savings, workforce opportunities, tax controversy assistance, and partner resources.\n Match referrals to the client's stated needs and explain the purpose, basic eligibility, expected process, required next step, and appropriate contact information.\n Complete warm handoffs to CWF staff or trusted partners whenever practical rather than providing only general information.\n Schedule appointments, submit referral forms, document client consent, and conduct timely follow-up on incomplete or pending services as assigned.\n Avoid representing that enrollment, funding, assistance, placement, savings incentives, legal outcomes, or other services are guaranteed.\n Identify urgent concerns involving housing instability, utility shutoff, food insecurity, safety, or other immediate hardship and follow CWF escalation and referral procedures.\n \n\nDocumentation, Data, and Performance\n\n \n Enter complete, accurate, and timely screening, application, referral, consent, follow-up, and outcome information in approved CWF or partner systems.\n Maintain daily records of sites visited, clients engaged, screenings completed, applications started or submitted, PACE activity, referrals, follow-up needs, and service outcomes.\n Protect client information by collecting only what is required, using approved systems, securing documents, and avoiding sensitive discussions in public areas.\n Reconcile open applications and referrals regularly and notify Family Stability leadership of aging items, missing documentation, unreachable clients, system barriers, or approaching deadlines.\n Submit required productivity, outcome, narrative, and incident reports by established deadlines and correct documentation errors promptly.\n Use client feedback, referral patterns, site results, and application outcomes to recommend outreach, workflow, training, or service improvements.\n \n\nTax-Site Coordination and IRS Certification\n\n \n Complete and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Basic tax-law, and other training or certification required by CWF before or during site assignment.\n Use tax knowledge to understand the client-service environment, identify appropriate engagement points, communicate effectively with tax personnel, and recognize possible benefit connections.\n Do not provide tax advice, interpret a tax return, modify taxpayer information, or prepare or quality-review returns unless separately authorized, certified, and assigned to that function.\n Follow Tax Site Coordinator direction concerning client flow, work areas, safety, opening and closing, technology, host-site rules, and incident response while remaining accountable to Family Stability leadership for program work.\n Coordinate with Intake Specialists, Tax Associates, Senior Tax Analysts, Drop-Off Managers, interns, volunteers, and call-center staff to support accurate referrals and avoid duplication.\n Participate in required tax-season meetings, training, coaching, program updates, observations, and closeout activities.\n \n\nCompliance, Confidentiality, and Professional Conduct\n\n \n Follow CWF policies, IRS Volunteer Standards of Conduct, program requirements, informed-consent procedures, privacy rules, data-security standards, and partner agreements.\n Obtain client permission before accessing, using, or sharing tax, benefit, financial, household, health, or other personal information for an additional service.\n Use only authorized accounts, devices, systems, storage locations, and communication methods and never share passwords or system credentials.\n Immediately report suspected fraud, identity theft, coercion, unauthorized access, data exposure, discrimination, harassment, threats, injuries, or other material incidents.\n Maintain appropriate professional boundaries and provide factual information without legal advice, tax advice beyond authorization, eligibility guarantees, or personal financial recommendations.\n Perform related seasonal Family Stability and client-resource duties assigned by the Director or Manager of Family Stability.\n \n\nCompetencies, Knowledge, Skills and Abilities\nPublic-Benefit Knowledge\n\n \n Understands common federal, state, and local public benefits, eligibility factors, documentation, application processes, renewal requirements, and referral resources.\n Uses current guidance and approved screening tools and recognizes when a matter requires escalation.\n \n\nClient Engagement and Service\n\n \n Approaches clients respectfully, listens carefully, explains complex processes in plain language, and motivates appropriate next steps without pressure.\n Provides trauma-informed, family-centered, culturally responsive service with patience, empathy, and professional boundaries.\n \n\nOrganization and Follow-Through\n\n \n Manages multiple sites, applications, referrals, deadlines, documents, and follow-up commitments reliably.\n Maintains accurate records and closes the loop on incomplete or pending services.\n Communication and Collaboration\n \n Communicates clearly with clients, Family Stability staff, tax-site personnel, government agencies, and community partners.\n Coordinates work across departments while respecting operational authority, confidentiality, and role boundaries.\n Technology and Data\n \n Uses benefit portals, case-management systems, spreadsheets, email, scanners, virtual tools, and tax-site technology effectively.\n Produces accurate service and outcome data and identifies discrepancies promptly.\n Integrity, Equity, and Judgment\n \n Protects sensitive information, obtains informed consent, applies eligibility guidance consistently, and avoids promises or unauthorized advice.\n Recognizes urgent needs, compliance risks, or matters outside scope and escalates them promptly.\n \n Qualifications (Education and Experience)Education\n \n High school diploma or equivalent required.\n Associate or bachelor's degree, college coursework, or relevant training in social services, human services, public administration, social work, financial counseling, community health, or a related field preferred.\n Experience and Credentials\n \n At least one year of experience in public benefits, benefits navigation, case management, social services, community outreach, tax-site services, financial capability, or comparable client-facing work preferred.\n Working knowledge of public-benefit eligibility, application procedures, required documentation, and community resources required.\n Experience assisting with PACE, the Pennsylvania Property Tax/Rent Rebate Program, or similar benefit programs strongly preferred for Pennsylvania assignments.\n Ability to obtain and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Basic tax certification, and other certifications required by CWF.\n Strong client-service, interviewing, documentation, organization, follow-up, problem-solving, and verbal and written communication skills.\n Ability to travel reliably among assigned tax sites and work independently while remaining connected to Family Stability leadership.\n Proficiency with computers, email, Microsoft Office, data-entry systems, web-based benefit portals, scanners, and virtual communication tools.\n Bilingual or multilingual ability is strongly valued based on the communities served.\n \n Supervisory ResponsibilitiesThis position has no formal supervisory responsibility. The Seasonal Resource Specialist may provide approved process guidance to interns or volunteers supporting outreach and benefit enrollment when directed by Family Stability leadership.\n Other Specialties, Certifications, Physical Requirements, and Work Conditions\n \n This is a temporary, seasonal position. Work dates, weekly hours, site assignments, and continuation of employment depend on tax-season needs, funding, performance, program schedules, and client demand.\n Regular, predictable attendance is required. Evening, weekend, extended, and holiday hours may be required during training, site launches, peak filing periods, benefit deadlines, and closeout.\n Frequent local travel among CWF tax sites, partner facilities, community locations, and offices is an essential function. The employee must maintain reliable transportation or another dependable means of reaching assigned locations.\n The position routinely uses computers, phones, web-based benefit portals, case-management and tax-site systems, scanners, printers, and other office equipment.\n The work requires prolonged sitting or standing, frequent public interaction, movement throughout tax sites, and the ability to lift or move outreach materials weighing up to 10 pounds.\n The employee must safeguard personally identifiable, financial, household, health, tax, and benefit information and immediately report suspected privac

As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team. Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. • Keep your weekends free with a set weekday schedule., • Make your well-being a priority with multiple top-tier health insurance options., • Explore educational opportunities with Lowe's tuition assistance program., • Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program., • Gain extra savings with a 10% Associate Discount., • Learn new trade skills with our Track to the Trades program. Your Day at Lowe's As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access. While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise. Key Responsibilities • Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks, • Verify buyback items and ensure they are pulled, prepped, and ready for shipping, • Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store, • Confirm product pricing information is clearly visible and replace any missing price labels, • Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store, • Repair/replace damaged or missing items, including signage, merchandise and displays., • Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager, • Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders, • Complete other duties as assigned Minimum Qualifications • Read, write, and perform basic arithmetic (addition and subtraction), • Ability to hear, listen, and to communicate verbally with others, • Utilize web-based computer programs to accomplish assigned tasks, • Ability to sit and stand for long periods of time, • Minimally lift 25lbs unassisted or over 25lbs with or without accommodation Preferred Qualifications • Lowe's sales floor experience, • Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays., • Experience operating power equipment such as lifts, order pickers, and similar equipment, • Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Pay Range: $17.50 - $19.60 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Associate Benefits • Health, Dental and Vision insurance, • Life and Disability insurance, • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time, • Flexible spending and health savings accounts, • 401(k) Retirement account with company match, • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs, • Education support programs, including tuition assistance and trade skills scholarships, • Business Travel Accident insurance, • Maternity and Parental leave, • Adoption assistance, • Lowe's Associate Discount and broad discount platform, • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Two positions available. Location: Long Island City, NY. Duration: 24 months. Rate: DOE/hour on W2 only. Onsite interview a must. SharePoint 2013 DevOps Engineer/Administrator Engineer This position will work closely with cross-functional decision makers in the organization to identify, recommend, develop, implement, and support cost-effective technology solutions utilizing Microsoft SharePoint Server 2013 core features and custom provider hosted SharePoint 2013 apps. The SharePoint Administrator Engineer will become the primary "go-to" person for the organization relative to this software platform's business applications features, functionality, and issue resolution. This is a development role within a collaborative environment, where creativity and entrepreneurial spirit is encouraged. The candidate is required to have prior experience with SharePoint 2013 Administration primarily using PowerShell, SharePoint 2010 migration to SharePoint 2013 and setting up infrastructure to support provider hosted SharePoint 2013 apps for a platform that supports reporting, dashboards, workflow automation, document management, etc. The ability to apply technology to practical business solutions, and think "outside of the box" is critical to the success of this role. Primary Job Functions • Review and update physical, logical architecture for SharePoint 2013 Collaboration features including Provider Hosted Apps and Office 365 Hybrid Search., • Install SharePoint Provider Hosted and Auto-hosted apps in Development, QA and Production environments for both on premise SharePoint and SharePoint Online - understand provider hosted apps (using Windows Azure or on-premises Web App Server) and SharePoint auto hosted apps and how they can benefit and affect the entire site collection., • Creating and modifying Host-named SharePoint site collections with multiple sites, unique navigational elements, custom content types and site columns, site pages, web part pages, workflows, retention policies, and governance policies., • Identify, debug and fix issues with JQuery, REST code within SharePoint 2013 auto-hosted apps or ability to debug errors within provider hosted app.NET/JQuery code and escalate it to development team when necessary., • Setup and maintain user profile properties for My Sites, synchronized with Active Directory., • Setup and configure Excel, Visio and SQL Server Reporting Services Integrated Setup with SharePoint, Business Connectivity Services, Secure Store Service, App Management Services and any relevant services related to successful configuration of Provider hosted apps., • Maintained and support on premise SharePoint as well as SharePoint online environments., • Maintain Enterprise search service Application, including managed properties, crawled properties, Search Query rules, Result Sources, Result Types, Search Tuning and Maintenance., • Manage permissions and restrict and revoke access where necessary., • Setup and Deploy provider hosted apps (using Windows Azure or on-premises Web Server) and SharePoint auto hosted apps., • Research, analyze, design and develop solutions using SharePoint 2013 according to best practices, internal policies and governance., • Manage code deployment and Change Control process from Development to QC, thereafter to production environment., • Managing and checking the overall SharePoint server farm health and functionality., • Monitoring SharePoint disk space usage through the built-in SharePoint reports for each site collection., • Moving/copying sites using PowerShell., • Supporting network load balancing needs and ensuring its correct operation (NLB)., • Pro-active review of the events and messages reported in Event Viewer and Performance Monitor and clean-up, management and configuration of SharePoint accounts and sites. This portion of the role will work closely with an Active Directory administrator if they are separated., • Regularly analyzing SharePoint content and storage, Monitoring SharePoint trends (e.g. site usage and growth, disk space usage and growth) and Checking for operating system, SQL Server and SharePoint patches and cumulative updates., • Ability to work effectively with minimal supervision in an atmosphere of multiple projects, shifting priorities, and deadline pressure., • Regularly Auditing SharePoint environment using PowerShell as well as Identify and report on governance violations, including setting up alerts and enforcing governance policies. Required Education & Certifications • Bachelor's degree in Computer Science or related field experience., • At least one Microsoft SharePoint certifications (MCSE SharePoint is preferred). Required Skills • Excellent communication skills (both written and verbal)., • Development/Coding skills with PowerShell Scripting., • Proven Experience with managing Farm Topologies, Caching and Request Management, Configuring Managed Accounts, Creating and Configuring Service Applications all using PowerShell., • Proven experience with The New SharePoint App Model, both SharePoint hosted apps and Provider Hosted app setup (incl. App Management Service Application and related service configuration)., • Strong experience with using PowerShell scripts for User-managed content recovery, Backing up and restoring SharePoint content, Disaster Recovery and High Availability., • Strong experience managing and supporting Both on premise SharePoint as well as SharePoint online environments., • Strong Knowledge as Azure IAAS (Infrastructure as a service)., • Proven Experience with ULS Logging, Logging Database, Health Analyzer and any other Useful Debugging Tools from Microsoft Codeplex that helps with SharePoint 2013 administration., • Proven Experience with Application Pools and Service Accounts, User Authentication in SharePoint 2013, Configuring Authentication Providers and Configuring Web Applications., • Proven Experience with Creating and Configuring Web Applications, Path-based Site Collections, Host-named Site Collections (HNSC), Managing Content Databases and a good understanding of Software Limits of SharePoint 2013., • Proven experience with creation and configuration of Governance Plan, Site Templates, Site Collection Security, Site Columns and Content Types and a very good understanding of Tenancies., • Proven experience with Business Connectivity Services (BCS), Setup and Configuration of External Content Types, OData Data Sources and ongoing BCS Administration and maintenance., • Proven experience with Content Type Publishing Hub, Creating Term Sets and how to enhance the use of Managed Keywords across SharePoint ECM and eDiscovery Features., • Hands on experience with User Profile Service Architecture, User Profile Service Application (UPA), Creating and Managing My Sites and User Profile Synchronization Service (UPS)., • Hands on experience with Search Services Application Architecture, Configuring Enterprise Search, Executing Search Queries, Rendering Results and Custom Entity Extraction., • Good understanding of Workflow Changes in SharePoint 2013 and proven experience Installing and Configuring Workflow Manager, Creating Workflows with SharePoint Designer, Interop with SharePoint 2010 Workflows., • Prior experience with SharePoint 2010 to SharePoint 2013 migrations using approaches such as Upgrading Content using Database Attach, UI Modes, Site Collection Upgrade or 3rd party tools such as Metalogix Content Matrix. Desired Skills • Prior experience with SharePoint 2010 to SharePoint 2013 migrations using approaches such as Upgrading Content using Database Attach, UI Modes, Site Collection Upgrade or 3rd party tools such as Metalogix Content Matrix., • Configuration of Windows Azure Access Control Service (Client) to work with on-premises SharePoint 2013 farm to support authentication through external identity providers., • Development/coding experience with JavaScript, CSS, JQuery, XML, HTML, C#, ASP, .Net, and SQL Server 2012 (or other relational databases)., • Knowledge of software design patterns such as MVC, OOP, SOA, and data structures., • Thinking up innovative ways to work with the information to be managed, shared and presented., • Knowledge of software lifecycle management in particular the agile methodology., • Familiarity with source control integration especially using Visual Studio Online or Team Foundation Server., • Azure PowerShell Proficiency. Please provide the following details along with your resume (very important) • Full Name:, • Current Location:, • Relocation:, • Contact number:, • Mail ID:, • Skype ID:, • Visa Status:, • SSN Number (Last four Digits):, • Onsite interview Availability (immediate/days/weeks):

Collaboration across disciplines, institutions, and external partners is essential to advancing research, innovation, and scientific discovery. As Columbia Engineering continues to launch new research centers and strategic initiatives, strong administrative and operational support is critical to ensuring their success. These programs often involve complex partnerships with faculty, industry, government agencies, philanthropic organizations, and other University stakeholders, requiring effective coordination and execution. Reporting to the Associate Director of Research Center Operations, the Research Center Program Manager will provide comprehensive administrative and operational support for a portfolio of research centers and related initiatives. The portfolio may include both newly established centers and mature programs with ongoing operational needs. Working closely with faculty Principal Investigators, Managing Directors, Center staff, and Columbia Engineering administrative units, the Program Manager will help coordinate day-to-day operations, communications, events, financial transactions, and program activities. Center assignments will be determined based on program complexity, operational requirements, and available resources, with priorities established in partnership with the Associate Director of Research Center Operations. Program Operations and Administration (45%): • Serves as a primary operational resource for assigned research Centers, providing day-to-day coordination, troubleshooting issues, responding to inquiries, and facilitating the successful execution of Center activities and priorities, • Coordinates support for assigned Center programs and initiatives, including program planning, managing logistics, tracking timelines and deliverables, and helping collect information to assess program outcomes. Programs include internal Research Award and Fellowship programs, events and seminar series, fundraising initiatives, and other Center initiatives., • Develops, implements, and maintains project and program management tools and processes to support efficient Center operations and effective coordination among faculty, staff, students, and external stakeholders., • Manages assigned Center events and meetings, including coordinating speakers and attendees, arranging visitor travel and campus access, securing venues and catering services, communications coordination, and preparing promotional or briefing materials, and supporting in-person logistics (in collaboration with the SEAS Assistant Director of Event Logistics and Director of Events and Strategic Programming)., • Provides operational support to assigned Center leadership and staff in advancing the Center's priorities, including coordinating planning activities, preparing materials, tracking action items, and supporting implementation of the Center's research and educational agenda., • Manages the recruitment and hiring process for assigned Center students, researchers, and staff, including coordinating postings, interview logistics, onboarding materials, and related administrative functions. Relationship and Partnership Coordination (20%): • Builds and maintains productive relationships with collaborating academic units within Columbia and with partner Universities., • Serves as an administrative liaison for assigned Center sponsors and other collaborating entities, helping coordinate information, meetings, deliverables, and follow-up in accordance with University and Center policies., • Represents assigned Centers at meetings relating to University-wide initiatives and programs, fostering collaboration and information sharing across stakeholders. Financial Transaction Operations (15%): • Manages the day-to-day financial transactions for assigned Center(s), including managing purchasing requests and requisitions, coordinating travel arrangements for Center staff and visitors, processing journal entries and other transactions, and performing regular reconciliations in accordance with Columbia and sponsor policies., • Monitors expenditures against approved budgets, assists with financial tracking and reporting, and works with Center leadership to support sound fiscal management., • Assists in the preparation of budgets, budget justifications, and supporting documentation for grant proposals, funding applications, and sponsor reporting requirements. Communications and Web Management (15%): • Manages internal and external communications for assigned Centers, including developing marketing and promotional materials and newsletters, responding to student requests and research inquiries, managing press inquiries, facilitating film and print logistics, and maintaining published articles (With support from SEAS Communications)., • Manages and maintains Center websites and digital communication platforms; develops and publishes content, news updates, and announcements that highlight research achievements, events, funding opportunities, and community engagement activities., • Drafts, edits, and manages correspondence and communications on behalf of Center leadership and affiliated faculty. Minimum Qualifications • A bachelor's degree, • A minimum of 2 years of related work experience., • Operational skills, including attention to detail, ability to work independently and under pressure, exercise independent judgment, and effectively prioritize multiple tasks with minimal supervision., • Interpersonal skills, including the ability to handle confidential information with discretion, and the ability to work both independently and collaboratively, with a proactive approach to anticipating team needs., • Written and oral communication skills, including the ability to communicate tactfully in small and large group settings with staff, faculty, students, alumni, and other key stakeholders., • Experience with financial administration, including tracking expenses, processing transactions, reconciling accounts, or assisting with project budgets., • Exceptional problem-solving, interpersonal, organizational, and written- and verbal-communication and computer skills required., • Technical and Office skills. Must have strong proficiency with MS Office, including Word and Excel. As part of the applicant process, finalists will be required to complete an Excel skills assessment., • Positive, forward-thinking, mission-oriented attitude and sense of humor is a must. Preferred Qualifications • 3-5 year's experience coordinating complex projects or programs in a university or research nonprofit setting., • Background or experience in engineering, science, or technology is a plus., • 1-3 years' experience coordinating complex projects or programs preferred. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

The Nurse Education Manager is an advanced role involving the management, assessment, planning, coordination, implementation and evaluation of clinical and educational activities, including orientation, staff development and competency assessments. Patient Experience • Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience, • Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors., • Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care., • Validates staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed., • Communicates quantitative and qualitative information regarding the patient experience to the staff and the Interdisciplinary Patient Care Team., • Collaborates with the Clinical Nurse Manager/Assistant Nurse Manager/physician dyad and escalates concerns as appropriate., • Follows up on all patient concerns in a timely manner and provides service recovery as needed., • Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions Clinical/Technical Service • Oversees the development and implementation of the budget, including capital equipment allocation, and makes recommendations according to MSHS financial goals., • Maintains, reviews and evaluates educational record keeping and reporting systems and modifies as necessary., • Conducts and participates in meetings related to area of assignment., • Conducts and participates in research activities including pilot studies/initiatives related to education, healthcare management, clinical practice and other associated areas., • Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area. Age Specific Competencies (Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric) • Identifies physical, behavioral and emotional characteristics typical for the age group, • Modifies approaches based on patient age-specific needs and responses to treatment, • Provides care for patients based on age-specific needs, • Uses age-appropriate communication techniques. Administration/Operations • Implements Relationship Centered Care as the Professional Practice Model and Modified Primary Nursing as the Care Delivery Model with support of Purposeful Hourly Rounding., • Maintains patient/employee confidentiality in the management of information., • Observes established MSHS mandatory educational requirements., • Reviews and formulates departmental and program objectives in accordance with corporate policies, strategies and goals., • Participates in the management of external consulting services i.e. schools of nursing, consultations with professional experts., • Acts as a management representative for the MSHS or department on committees as designated., • Participates in the formulation of departmental policies and procedures based on evidence, best practices, and expert opinion., • Acts as resource person for staff as regards Department of Nursing policies and procedures, • Participates in the recruitment and retention of hospital staff., • Evaluates staff competencies and compliance with patient care and unit documentation requirements., • Participates in the ongoing and annual evaluation and performance improvement plans of employees and shares feedback with the Clinical Nurse Managers/Associate Directors/Directors and Senior Directors accordingly., • Evaluates all newly hired/transferred staff and participates in the decision to pass the probationary period., • Acts as a management witness in disciplinary activities., • Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units., • Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed., • Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes., • Facilitates organizational change initiatives by using effective strategies., • Leads a shared decision making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives., • Interprets and implements collective bargaining agreements affecting staff. Educational/Professional Development • Participates in the development of other staff members and shares behaviors in both in a written and verbal format to nursing leadership., • Meets regulatory, licensure and annual health assessment requirements, • Identifies learning strengths and needs of designated staff., • Utilizes learning resources., • Identifies and designs programs that facilitate organizational development., • Evaluates the effectiveness of educational activities at the level of the learner, the department, and the institution., • Develops, coordinates and implements activities to achieve educational objectives., • Conducts reviews and evaluates educational needs assessments., • Selects appropriate instructional strategies for educational programs., • Designs, develops, and organizes training manuals, references, web-based and multi-media instructional aids, and other educational materials., • Coordinates activities for maintaining educational materials., • Acts as a trainer, facilitator, consultant, and supervisor to orientees., • Supervises and coordinates the development and updating of orientation plans for assigned areas., • Conducts orientation, in-service, competency and cardiac life support programs., • Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence., • Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team., • Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust., • Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team., • Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others., • Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs., • Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives., • Serves as a professional role model and preceptor for new leadership staff and students., • Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care., • Contributes to the profession of nursing through leadership and participation in professional organizations. Quality and Safety • Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice., • Fosters a fair and open culture that encourages error and near-miss occurrence reporting., • Leads interdisciplinary quality improvement teams using the principles of high reliability., • Communicates with staff and leadership on compliance with quality and safety metrics., • Leads staff participation in quality and safety initiatives and mandated compliance measures., • Participates in MSHS and departmental performance improvement activities. Professional Development • Performs as a clinical leader by influencing patient care decisions, facilitating patient throughput and acting as a resource person for the unit/clinical service area., • Projects and cultivates a professional image to colleagues and communicates caring, respect, compassion, empathy and trust., • Incorporates ethical principles into the decision making process for the patient and family in collaboration with the clinical nursing staff and the healthcare team., • Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others., • Disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community healthcare needs., • Facilitates shared decision making through support of practice councils, nursing department and hospital committees, and clinical service/unit initiatives., • Serves as a professional role model and preceptor for new staff and students., • Articulates and integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care., • Contributes to the profession of nursing through leadership and participation in professional organizations.<

The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data.

Job Description ABOUT US New York Edge is the largest after-school and summer camp program provider in New York City public schools. Each year, academic programs, including STEM, the Arts, Sports and Wellness, and College Access, help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. Summary: New York Edge is seeking Data Specialists who will be responsible for all data entry at the site level for a particular program. The Data Specialist will play a critical role in assisting the Program Director and New York Edge in running reports and tracking data which details the program's successes, highlights, and deficits. Schedule: Part-Time Up to 20 hours per week while school is in session Up to 25 hours per week while school is not in session Monday – Friday This role requires you to be in-person. Pay: $20-$25 per hour Pay is commensurate with experience, skills, and education. Primary Job Functions: Enrolling all participants into required web-based databases in a timely and accurate manner Entering the schedule and labeling activities into required databases Set up class rosters and maintain attendance sheets Record attendance on a weekly basis into all required systems Assist the After School Program Director to enhance programming through the use of Data Reporting. Create systems which serve to keep track of all documents Assist the After School Program Director with ensuring program is in compliance and in good standing with key stakeholders Multitask and manage workflow in a fast-paced environment Ability to establish and maintain effective working relationships with program staff Must have excellent organizational, time management, and follow-up skills Responsible and professional conduct that serves as a role model to staff and youth SECONDARY JOB FUNCTIONS Attend quarterly trainings Produce reports on regular basis (weekly, monthly, and annually) to support the After School Program Director Be aware of mission of New York Edge, goals and requirements of each program, and work to ensure they are achieved Serve as a chaperone during field trips Required Skills & Qualifications: Computer literacy College credits and/or degree highly preferred Excellent communication and interpersonal skills required Microsoft Excel, Word, and other programs such as Google Docs 1-2 years of database experience, prior experience with DYCD Connect, Cityspan, and/or EZ Reports a plus Bilingual candidates a plus Punctuality, dependability, enthusiasm for NYE's mission May be required to walk up and down stairs. May have to lift or move objects/materials as needed. Work is performed mostly within a New York City Public School but may be required to interact with the community at-large during trips or events. The Data Entry Specialist will be required to report to the school building and interact with the Program Director, Data Manager, Data Coordinators, Staff, School Administration, Parents, and Students. At the time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health.

Job Description Position Title: Part-time Reservations Associate Rate of Pay: $19/hour Department: Marketing and Business Development Work Location: 100% On-site Reports to: Visitor Experience Manager Work Schedule: Monday – Thursday, 9 AM – 5 PM FLSA Status: Non-Exempt Classification: Part-time ABOUT NEW YORK HALL OF SCIENCE Since its founding at the 1964-65 New York World’s Fair, the New York Hall of Science (NYSCI) has inspired millions of people — children, teachers, and families — by offering innovative, participatory ways to learn and encouraging people to explore their curiosity and nurture their creativity. Located in Queens, the most ethnically diverse county in the country, NYSCI welcomes 400,000 visitors each year and serves thousands more through outreach in schools, teacher professional development, and participation in a variety of public events and research initiatives. NYSCI is a leader in the science museum field, recognized for its highly regarded exhibitions, programs, and products, all of which are informed by our inclusive, research-derived approach to STEM learning and engagement called Design, Make, Play. The defining characteristics of Design, Make, Play — open-ended exploration, imaginative learning, personal relevance, deep engagement, and delight — are the ingredients that invite broad participation in STEM and make engagement and learning irresistible. Through this transformative model for STEM exploration, NYSCI engages diverse communities of learners in STEM by fostering excitement for self-directed exploration and tapping into the joy of learning intrinsic to young people’s play. NYSCI has approximately 105 full-time and over 130 part-time and casual staff members. POSITION OVERVIEW: The New York Hall of Science’s Visitor Experience team is a critical and integral part of NYSCI’s overall operations. NYSCI depends upon the talents and skills of this team to successfully accomplish its mission. Under the direction of the Reservations Coordinator and the Visitor Experience Manager, the Reservations Associate provides customer support for all business received through NYSCI’s call center web presence. With an eye for detail, the Reservations Associate will assist with curating schedules and experiences for field trip bookings. They are also responsible for responding to members, group sales, and general inquiries through website-generated leads and by phone. FUNCTION: The Reservation Associate will support the museum’s attendance and revenue targets by connecting visitors to the programs & services that will best serve their specific needs, while maintaining an awareness of NYSCI’s offerings. PRINCIPAL RESPONSIBILITIES The Reservation Associate is responsible for fielding incoming booking inquiries & pursuing marketing-generated leads for birthday parties, group field trips, general admission, membership, and other public-facing programs. Receive calls as a centralized call center and generate reservations for customers seeking field trips, sleepovers, general admission, membership, and more, demonstrating extraordinary customer service at all times. Perform outbound sales calls, pursuing leads generated through web-inquiry forms and sources. Respond to leads generated through web-inquiry forms by email. Maintain active awareness of NYSCI’s portfolio of offerings, occasionally reviewing museum content and meeting with department staff to understand how these offerings align with visitors' needs and wants. Perform administrative tasks related to the business units for which reservations are made, including payment processing, email coordination, data management, and other tasks as required. Collaborate and work closely with the Reservations Coordinator to: Meet quantitative and qualitative quarterly reservations goals Maintain and update detailed records of conversations using Excel and Outbound in a comprehensible way. Collect visitor feedback data to improve NYSCI’s offerings. Update tools and resources to maintain consistent messaging. Update the website for group operations as needed. Work hours: Monday-Thursday 9 AM-5 PM. Fridays, Saturdays, & Sundays are required as needed. The schedule may change based on the need for coverage. SUPERVISORY RESPONSIBILITIES: None QUALIFICATIONS 2 years of customer experience or a combination of relevant experience and education Creative writing ability to assist with responding to inquiries RELEVANT EXPERIENCE AND SKILLS

Job Description For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Catholic Charities provides individuals with serious mental illness, complex medical needs and substance abuse issues with comprehensive care coordination and case management services. Our Children’s Care Coordination team works with the New York State Health Homes Program to help children and families meet their goals and live well cared for in the community. The program serves children/youth and their families ages 0-21. By helping them gain access to services tailored to their individual needs, we help children and families get the support they need to address healthcare goals and gain access to timely and efficient services within their community of choice. STATEMENT OF THE JOB Under the direct supervision of the HH Team Supervisor, the Care Specialist has overall day-to-day responsibility and accountability for coordinating all aspects of care for assigned health home members with complex medical and/or psychiatric co-morbid conditions and for facilitating their access to the full range of medical, behavioral health, substance use, social and psychosocial services in the community, in an efficient and effective manner. Duties of the Care Specialist focus on integration and coordination of physical health, mental health and social service needs. The Care Specialist has to become an active participant in all phases of care transition to assure that members receive all required mental and medical follow up care and services, and must also take action around re-engagement of members who have become lost to care. The Care Specialist electronically monitors and tracks data regarding health home member and alerts all members of the Care Team when follow-up is required. DUTIES AND RESPONSIBILITIES • Demonstrates commitment to the vision of Health Home and strategic priorities to ensure their achievement., • Accountable for engaging and retaining Queens health home members in care, coordinating and arranging for the continuous provision of services, supporting adherence to treatment recommendations, monitoring and evaluating their needs, including prevention, wellness, medical, specialist and behavioral health treatment, care transitions, and social and community services where appropriate through the creation of an individual plan of care., • In collaboration with the health home members, their family and/or caregivers, and other service providers develops, manages and coordinates a comprehensive individualized person-centered care plan that coordinates and integrates the continuum of medical, behavioral health services, rehabilitative, long term care and social service needs and clearly identifies the primary care physician/nurse practitioner, specialists, behavioral health care providers, care manager and other providers directly involved in the individual’s care., • Ensures the availability of priority appointments for health home members to care services including physical, psychiatric, and substance abuse within their health home provider network to avoid unnecessary, inappropriate utilization of emergency room and inpatient hospital services., • Promotes evidence based wellness and prevention by linking health home members with resources for smoking cessation, diabetes, asthma, hypertension, self-help recovery resources, and other medical services based on individual physical needs and preferences., • Tracks and shares health home members’ information and care needs across providers by utilizing electronic databases and monitors outcomes and initiate changes in care, as necessary, to address health home members’ needs., • Reassesses needs for Health Home services and reviews health home members’ historical or targeted clinical measurements (i.e. number of ER visits and inpatient psychiatric admissions)., • Identifies potential barriers to successful care and resolutions to those barriers., • Completes contact notes, incident reports, and other required documentation and maintains accurate recordings in electronic case files in a requested timely fashion., • Checks that health home members receive test results and tracks that patients follow up with medical directions. Prepares and follows-up on a list of health home members who need preventive or metabolic screening, appointment reminders., • Outreach via phone to health home members between visits (check on self-care, medication fills, treatment plan, schedules visits, tests/follow-up) Monitors that the health home member completes post-visit follow-up (fill prescriptions, make appointments)., • Aids the health home members in identifying the primary care physician and multidisciplinary teams of medical, mental health, chemical dependency treatment providers, social workers, nurse’s nutritionists/dieticians, pharmacists, outreach workers including peer specialists and other care providers to assure that enrollees receive needed medical, behavioral, and social services in accordance with a plan of care., • Responsible for maintaining the security of all data files and employ approved methods of data encryption to prevent theft of personally identifiable information., • Refer Queens health home members to peer supports and coordinate peer supports, support groups, and self-care programs to increase client’s and caregivers knowledge about the individual’s diseases, promote the health home members’ engagement and self-management capabilities, and help the to improve adherence to their prescribed treatment order to allow them to make informed decisions., • Assure timely and comprehensive transitional care from an inpatient facility (hospital, rehabilitative, psychiatric, skilled nursing or treatment facility) to follow-up with post discharge interventions in order to prevent health home member’s avoidable readmission after discharge and to ensure proper and timely follow up care., • Develops and maintains health home networks with primary medical and specialty practitioners and mental health providers, substance abuse service providers, community based organizations, managed care plans, emergency rooms, hospitals, and residential/rehabilitation settings, community-based services to ensure coordinated, and safe transition in care for its patients who require transfer to/from sites of care., • Utilizes regional health information organizations (RHIOs) and other data systems to track and share health home members’ information and care needs across providers, monitor their outcomes, and initiate changes in care as necessary to provide the health home prompt notification of an individual’s admission and/or discharge to/from an emergency room, inpatient, or residential/rehabilitation setting and address immediate needs in order to maximize optimum care and timely treatments, services and referrals., • Utilizes and electronically tracks all specialty medical, behavioral, and support service referrals made for health home members, and ensures that the member follows up and receives all of the care they need. Tracks and arranges appointments, educate health home members and coordinate all aspects of the member’s health and community services., • Able to utilize technology conferencing tools including audio, video and /or web deployed solutions and accountable for hand-held devices (I Phone, Blackberry, I Pad, Tablets, Laptops, etc.)., • Makes sure that health home members’ entitlements, insurance and benefits are in place. Provides interpreter services as required., • Responsible for direct service provision of services to the consumer based on needs as established and documented in comprehensive assessments and service plans. This will be re-evaluated and adjusted in the care coordination platform every 6 months or as needed (per goal change or change in life event), • Work schedule includes holiday coverage to accommodate the coverage needs of the program when required. 24 hours/seven days a week availability to provide information and emergency consultation services and provide escorts to health home members from ER, hospital and other settings to alternative level of care., • Reports to Behavioral Health Services Administration and/or Agency Administration issues that may have a negative impact on the reputation of the Agency, client and/or staff welfare or any corporate compliance issue., • Cooperates with any and all investigations conducted by the Agency, funding sources and any other authorized agencies/entities. SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES • Bachelor’s degree in social work, psychology or a related health/human services field with two (2) years of direct work with the target population. OR Degree/certification in Medical and Clinical Assistance or Health professional field. SPECIFICATIONS FOR EXPERIENCE AND TRAINING • The position requires a combination of skills in the areas of crisis intervention, time management, psychosocial rehabilitation skills, • Ability in linking clients to a broad range of services essential to successfully living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing and financial services). Must have excellent communication skills., • Cross-cultural competency, outreach, interviewing, listening, advocating, linking, negotiating, engagement, monitoring and clinical assessment skills are essential., • Excellent computer skills are necessary., • Knowledge of the community medical resources and their financial requirements., • Good oral and written communication skills., • Fluency in second language preferred SPECIFICATIONS FOR PHYSICAL REQUIREMENTS • Ability to work flexible hours and days – including weekends/evenings/holidays according to needs of a 24/7 program., • Regularly required to talk, hear, walk, stand & sit., • Able to lift up to 10 pounds., • Able to climb stairs and make home visits., • Able to stretch and bend to retrieve files., • Able to operate a computer keyboard, mouse, & office equipment., • Able to read printed materials and computer screens., • Able to write., • Able to sit and work on the computer for long periods of time., • Able to travel to multiple locations as needed. BENEFITS: • We offer competitive salary and excellent benefits including:, • Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually), • Medical,, • Dental, • Vision, • Retirement Savings with Agency Match, • Transit, • Flexible Spending Account, • Life insurance, • Public Loan Forgiveness Qualified Employer, • Training Series and other additional voluntary benefits. For more information on our organization, please visit our website at: www.ccbq.org EOE/AA. \nCompany Description For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.