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Love what you do. Carter’s Careers. As a Part Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. What we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love? Benefits we love: • Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool., • Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!, • Advance You Program helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!, • The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career., • Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14, • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits, • Maintain a genuine customer focus on the sales floor, • Foster a positive, safe, and inclusive environment for employees and customers, • Consistently model service standards and omni-channel experience while coaching others to success, • Lead and execute an assigned business focus area through planning and detailed follow through, • Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution, • Utilize customer feedback to identify areas of opportunity to implement actions to drive results, • Build customer loyalty through Company sponsored programs, including credit, • Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager, • Recognize exceptional performance through positive reinforcement and appreciation, • A positive and solutions-oriented mindset, • Effective and professional verbal and written communication skills, • The ability to manage multiple tasks at once, • Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.), • A variety of skills and experiences, • Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling, • Stand or walk for extended periods of time; climb up and down a ladder Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location. Compensation for this position ranges from $17.25 - $21.25 per hour based on experience and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Love what you do. Carter’s Careers. As a Part Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. What we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love? Benefits we love: • Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool., • Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!, • Advance You Program helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!, • The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career., • Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14, • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits, • Maintain a genuine customer focus on the sales floor, • Foster a positive, safe, and inclusive environment for employees and customers, • Consistently model service standards and omni-channel experience while coaching others to success, • Lead and execute an assigned business focus area through planning and detailed follow through, • Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution, • Utilize customer feedback to identify areas of opportunity to implement actions to drive results, • Build customer loyalty through Company sponsored programs, including credit, • Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager, • Recognize exceptional performance through positive reinforcement and appreciation, • A positive and solutions-oriented mindset, • Effective and professional verbal and written communication skills, • The ability to manage multiple tasks at once, • Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.), • A variety of skills and experiences, • Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling, • Stand or walk for extended periods of time; climb up and down a ladder Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location. Compensation for this position ranges from $17.25 - $21.25 per hour based on experience and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch – A person who is ethical, decent, and admirable. It’s someone who acts with integrity and honor, often showing kindness and consideration towards others. Being called a Mensch is a compliment suggesting that one’s character is upright, responsible, and morally sound. Be Person-Centered – Meeting individuals where they are at. Be Culturally Responsive – Creating purpose-built spaces and programs for our clients that respect their culture. Be Resolute – Tenacity, solution-seeking, and getting stuff done. WHAT YOU’LL DO The Adult Health Home Manager is responsible for the overall daily operations of our Adult Health Home Program and staff. The Manager directs the development, coordination, integration, and delivery of Health Home care coordination services by staff that meaningfully engage partners in care. Additionally, the Manager ensures that all required documentation is correctly completed by staff in a timely manner and completed in compliance with Health Home standards. Key Responsibilities • Supervise the day-to-day operations of the program including management of caseload across staff., • Supervise and provide leadership to staff, assuring the delivery of high-quality patient care, including adherence to professional standards of care, licensing, and regulatory requirements., • Effectively communicate job expectations and follow-up by planning, monitoring, and appraising job results., • Ensure files, case notes, and documentation are all in compliance with program requirements., • Facilitate staff meetings and provide on-going staff training., • Ensure that care coordinators complete the monthly High, Medium, Low Assessment for monthly health home billing and assist staff in this task as needed. Review client progress notes to ensure that a billable service has been delivered and documented in the client chart each month., • Monitor staff performance of core service delivery, including monthly core service delivery percentage., • Assist staff with delivering services to clients as needed, including providing caseload coverage during times of vacancy., • Complete all required chart audits in compliance with the lead health home, along with on-going chart reviews and work in collaboration with the Director of Care Coordination on other quality assurance activities., • Conduct hiring and on-boarding activities, including the training and mentoring of new staff., • Ensure that staff working with HARP enrolled patients complete the HCBS workflow and comply with all HARP standards. Completes HCBS Eligibility Assessments as needed to assist staff., • Ensure that Health Home Plus (HH+) clients are appropriately identified and assigned to the HH+ Care Coordinator. Ensure that HH+ services are delivered to clients and documented in the Netsmart chart., • Work in collaboration with the Director of Care Coordination and other agency managers to both increase internal referrals to Health Home and to ensure Health Home clients are utilizing any other needed agency services., • Help identify new funding opportunities and care coordination programs to support adult populations in need., • Bachelor's degree with five (5) years human service experience., • Applicable background and experience relevant to Health Homes., • 1-3 years program management or supervisory experience preferred., • Ability to operate at a high level of independence and responsibility., • Knowledge of the local service provider networks, particularly related to health homes., • Ability to interpret and respond to program and funder guidelines., • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment. WHAT WE OFFER • Competitive salary range of $58,500-$65,000 per year, commensurate with experience and qualifications., • Benefits such as health insurance (Highmark Blue Cross/Blue Shield), accrued Paid Time Off (PTO) of 4+ weeks, 401k retirement plan with company match, and 13+ observed holidays., • Reduced full-time work week of 35 hours and early close on Fridays., • A supportive and collaborative work environment., • The chance to make meaningful impact in a dynamic and forward-thinking organization. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description API Heat Transfer is looking for people who enjoy being part of transformation. We have a new mission, new leaders, and are accelerating our path to Lean Cultural Change. Our Leadership Team is looking for a dynamic individual to lead our product and marketing strategy. If you like to solve problems, work with customers, and want to be part of a new API, we'd love to talk to you about our Product Marketing Manager! At API we take our culture transformation seriously! To help find the best fit for our positions and organization, we ask that you complete our 10-minute Culture Index Survey. Simply follow the link after submitting your application to help us use our interview time to dive deeper into your job behaviors and work history. What We Offer You: • Opportunity to learn from and contribute to a premier, global team!, • Be part of leading-edge technology for the heat transfer industry, • Ability to impact customers across multiple industries, • Full health & welfare benefits, 401(k), PTO, and developmental opportunities! The Product Marketing Manager is responsible for leading API Basco Schmidt’s marketing and product development strategies. This senior role reports directly to the VP/GM and will play a pivotal part in driving our company's growth and success by overseeing the development and execution of product-marketing initiatives and ensuring our product portfolio remains competitive and innovative. Key Responsibilities: 1. Strategic Planning: Develop and execute comprehensive marketing and product management strategies that align with the company's overall goals and objectives., 2. Segmentation and Target Identification: Analyze vertical markets and adjacencies, estimate opportunities and working with sales, develop strategic growth targets., 3. Product Portfolio Management: Oversee the entire product lifecycle, develop and maintain roadmaps, gather and prioritize product and customer requirements, define the product vision, develop and implement channel strategies and work collaboratively to deliver an end-user driven innovative product portfolio from ideation to launch to retirement., 4. Subject Matter Expert: The Product Marketing Manager is expected to become the “market expert” within the business. He/she is responsible for market research, identifying trends, understanding the customer’s current and future requirements (VOC) and the competitive environment to inform product and marketing strategies., 5. “Hub and Spoke” Collaboration and Leadership: Collaborate closely with cross-functional teams, including Sales, Engineering, Project Management, Procurement and Operations, to ensure alignment and successful execution of marketing and product initiatives. Build and lead a high-performing cross-functional teams, providing mentorship, guidance, and fostering a culture of innovation and accountability across all departments., 6. Pricing and Gross Margin: Monitor and manage product pricing, cost structures, and gross margins to ensure profitability targets are met. Implement pricing strategies initiatives to maximize gross margin., 7. Digital Marketing Strategy: Collaborate with API Marketing to develop and execute a robust digital marketing strategy, including WEB, SEO, social media, email marketing, and content marketing, to increase Basco Schmidt visibility, drive online engagement and lead generation., 8. Digital Tools: Develop roadmap, align, steer and where appropriate administer digital tools for product selection, quoting, CRM, etc…, 9. Sales and Marketing Campaigns: Develop and execute multi-channel marketing campaigns to drive brand awareness, lead generation, and customer engagement. Monitor and analyze the effectiveness of marketing campaigns, sales leads, and product performance, making data-driven decisions for continuous improvement., 10. Budget Management: Manage the marketing and product management budget effectively, ensuring the allocation of resources aligns with strategic priorities., 11. Stakeholder Communication: Regularly communicate marketing and product development updates, strategies, and results to executive leadership and other stakeholders., 12. Project Management of New Products: Champion approved plans following the NPI process., 13. Sales Tools and Training Courses: Create tools and training to educate and train internal and external sales teams to enable them to successfully position our products., 14. Sales Operations: Utilizing Salesforce, analyze sales data and trends to provide valuable inputs for pricing, product and channel decisions. Ensure Marketing Qualified Leads (MQLs) are followed through the sales process, identify when sales qualified (SQL) and evolve marketing strategy., 15. Content Creation: Coordinate and create content as required to support Sales and Marketing efforts., 16. Other duties as assigned What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · Driven self-starter able to prioritize and drive meaningful business evolution programs · Strong business and financial accumen · Bachelor’s degree in business, marketing, engineering or related field required; MBA a plus · 3 plus years of experience in product management including marketing, innovation, and strategy or equivalent experience · Experience in B2B environment. · Excellent multi-tasking, project management, and prioritization skills · Excellent communication and presentation skills (oral and written) · Ability to translate data into actionable insights, strong analytical skills and passion for knowing the business · Strong personal presence and experience influencing internal and external partners · Heat Exchanger industry experience a plus · Excellent working knowledge of applications including Salesforce, Excel, Power Point, Word and Microsoft Project · Creative thinker and problem solver with a passion for brand strategy · Ability to develop and cultivate relationships · Travel +/- 15% Required Competencies: · Accountability · Collaboration & Teamwork · Strategic Agility · Learning Agility · Business and Financial Acumen · Drive for Results · Customer Focus INDZ

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Apply to be a Practice Manager today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Practice Manager at Horizon, you will… • You and your team will serve as the first point of contact for all clinic visitors, fostering a welcoming and supportive environment to ensure an exceptional patient experience., • Thrive in a fast-paced, dynamic setting that continuously evolves with industry standards, interacting with a diverse patient population including children (ages 3+), adolescents, and adults seeking mental health and substance use treatment., • Navigate multiple electronic platforms, including Electronic Health Records (EHR) and various web-based systems, to manage appointment scheduling, medication refill requests, chart preparation, and record requests., • Provide comprehensive administrative support to clinical and medical staff by triaging needs, resolving insurance and billing issues, coordinating transportation, scheduling appointments, and communicating with referral sources such as courts, schools, and hospitals., • Apply creative problem-solving skills to enhance clinic operations and patient care delivery., • Participate in ongoing training and implementation of new and existing Horizon policies and procedures., • Proactively identify and communicate inefficiencies in administrative processes, collaborating with Program Directors to develop and implement improvements., • Analyze operational reports to detect trends or concerns and contribute to strategic planning and goal execution., • Manage patient accounts by verifying balances, reviewing insurance coverage, resolving scheduling conflicts, and ensuring accurate billing based on service type and requirements., • Respond swiftly to real-time operational challenges, ensuring organized and efficient clinic practices., • Monitor clinic trends and make informed adjustments to improve outcomes and address emerging concerns., • Lead recruitment, onboarding, training, and development of Administrative Assistants and Team Leads in partnership with Employee Services. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Paid time off and paid holidays! We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: 699 Hertel Ave, Buffalo NY. Must be willing to travel to other Horizon locations if needed. Hours: This position is Monday - Friday. Schedule may vary. Must have the ability to work evening hours if applicable. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. This position starts at a salary of $60,405 - $66,445 annually. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Lia Honda Williamsville is seeking experienced bilingual Salesperson with a proven track record selling new and used vehicles while maintaining exemplary CSI. We are focused on delivering an excellent customer experience and creating long term, repeat business relationships with all our customers. COMPENSATION RANGE: $50K-$100K+ SIGN ON BONUS: N/A REQUIREMENTS: • Punctual and reliable, • Superior customer service skills, • Willing to work evenings and Saturdays, • Ability to respond well to direction and suggestions of management, • Ability and desire to achieve individual and department goals, • Comfortable speaking with customers over the phone, via email and text, and face-to-face, • Ability to negotiate in accordance with trained method, • Must have a clean and valid driver's license KEY RESPONSIBILITIES: • Approach, greet, and offer assistance to customers who enter the dealership lot or showroom, • Develop a very strong understand of automobiles and our offerings; including features, trim levels, capabilities, competitive models, etc., • Qualify customers by understanding their requirements and interests and using this information to determine the best vehicle and options to fit their needs, • Demonstrate and perform "walk-around" by successfully explaining features, safety, characteristics; perform test-drives and explain warranties, safety ratings, and fuel mileage, • Overcome objections in a highly efficient manner to close deals; negotiate and ask for deals, complete pre-sale documents, work with customer's insurance companies, • Set realistic expectations with customer and guide them throughout the entire vehicle purchasing process, • Develop strong rapport with new and repeat customers to ensure repeat business and referrals; suggesting trade-ins, responding quickly to customer inquiries, recommending various sales campaigns, • Follow-up with sold and unsold clients through various tools and software, • Report to sales manager and general manager regarding new and pending deals, objectives, daily activities, and analysis BENEFITS: • Medical, Dental and Vision, • 401K Plan with Employer Match, • Continued education, manufacturer hands-on and web-based training, • Paid Time Off, • Paid Weekly, • An employer funded Life Insurance Plan, • Discounts on services and parts, • Employee vehicle purchase plans, • Company provided uniforms ABOUT US: The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships throughout New York, Connecticut, and Massachusetts, offering a variety of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full-body repair services at the Lia Collision Center in Colonie, NY. The Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years. With a long history of success and continuous expansion, the Lia Auto Group provides ample opportunity for development and growth to current and future employees. We offer competitive wages, generous benefits, and a rewarding, safety-conscious work environment. We seek those who can help us take our growth and service to the next level. COMMUNITY: We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.

Job DescriptionSalary: DOE This position will entail the daily coordination of activities for a variety of clevermethod clients. Clients will include large multi-departmental organizations with a combination of large scale projects and smaller, support efforts as well as smaller clients with single projects or on-going maintenance and support agreements. Under the direction of the Account Manager, the Project Coordinator will be working with both the client and the clevermethod production staff to gather and document project requirements, monitor project budgets, maintain timelines and manage changes in scope, priority and direction. Duties and Responsibilities • Manage multiple projects, interfacing with account team and/or client and our production team on the quality delivery of clevermethod work product, • Produce clear, concise, detailed documentation and communication of project requirements, project status and tasks, • Work closely with the clevermethod team to best utilize shared resources, • Participate in resource planning/allocation, • Conduct client meetings and maintain effective client communication throughout projects, • Manage account and project budgets and scope, • Provide weekly, monthly and quarterly budget reports, • Set expectations, goals, due dates and deliverables, to ensure timely completion of projects, • Manage resolution when non-standard issues arise, • Participate in the overseeing and delegation of tasks to project team members, • Provide input toward improving company implementation methodology and best practices Skills and Requirements • Experience with web and/or other digital project management, • A passion for great ideas, technology and digital culture, • Team leadership skills, • Strong written and verbal communication skills, • Strong attention to detail, • Positive attitude, pro-active, problem-solve

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Social Care Navigator will support individuals in accessing health-related social needs (HRSNs) services under the 1115 Waiver. The role involves helping clients understand and navigate the HRSNs, connect with community resources, and develop care plans tailored to their specific needs. The Social Care Navigator will conduct screenings to identify unmet health-related social needs and connect clients to enhanced HRSN services or to existing community, state, or federal supports. Additionally, the Social Care Navigator will work closely with Health Home Care Coordinators and other JFS staff, to connect current JFS clients to HRSN services and provide education about these services. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Conduct HRSN screenings, eligibility assessments, and develop client-centered Plan of Care to address client needs., • Assist clients with achieving their goals, in accordance with the Plan of Care., • Coordinate referrals to HRSN services, Health Homes, and other existing community, state, or federal programs and supports., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Assist client with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Monitor and track client progress, ensuring that services are delivered to meet client needs. Provide ongoing support, check in on client outcomes, and adjust Plan of Care as needed., • Works closely with the interdisciplinary care team, including Health Home Care Coordinators and other JFS staff, to connect clients to HRSN services., • Conduct research on community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals., • Build and maintain relationships with community-based organizations, social service agencies, and other relevant stakeholders to ensure access to available resources for clients., • Assist clients during periods of crisis, ensuring they receive immediate attention and support in accessing necessary services., • Utilize culturally sensitive and linguistically appropriate strategies to engage and deliver services to clients., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems, including WNYICC documentation platform, HEALTHeLink, PSYCKES, and ePACES., • Provide education to other members of the Care Coordination Division and other JFS departments on the 1115 Waiver and HRSNs services, • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required., • Effectively support health home programs on an as needed basis. QUALIFICATIONS Education and Experience • Bachelor's degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing AND, • Bachelor's level education or higher in any field and two (2) years of experience as a Health Home care manager serving the SMI or SED population. Knowledge, Skills, & Abilities • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required., • Demonstrate basic knowledge of chronic conditions, including chronic mental conditions, HIV/AIDS, and serious mental illness. Competencies • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $21.00 to $28.00 per hour, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, ad SMALL ENOUGH TO CARE. SUMMARY: The Inside Sales Account Manager works to sell a product or service from start to finish. This may be done over the phone, email or via web store. Base Salary + Generous Commission Structure ESSENTIAL DUTIES AND RESPONSIBILITIES: • Personally exhibits, recruits and coaches associates consistent with Core Behaviors, • Responsible for promoting culture of safety, • Prospects, qualifies and generates sales within the company’s established trading partners., • Maintains a thorough knowledge of products, • Strong character and desire to win/succeed, despite customer obstacles, objections and negativity, • Follows through with customer to ensure satisfaction, • Identifies revenue opportunities within customers' communities through communications, programs and other activities as needed., • Identifies and closes additional purchases of products and services by customers' communities., • Communicates routinely with customers and prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline., • Identifies and prioritizes all existing and prospective customers within his/her territory and keeps contact list current., • Studies product information, attends seminars, supervises tests of products, • Proactively solve problems for customers, • Communicate customer and market issues to company management, • Track down and develop new sales prospects, • Maintain positive relationships with potential buyers, • Handle the sales process from proposal to close, including keeping customer payment current, • Solicit and maintain contact with key accounts, • Track all customer contact activity, prepare reports for customers, • Provide customer support, • Ensures appropriate identification, planning, account qualification and needs analysis at all prospect levels., • Engages in technical discussions with potential clients through demonstrations and presentations., • Perform other duties as assigned, • Perform all work in accordance to ISO processes and procedures QUALIFICATIONS: • High levels of product knowledge, • Excellent written and verbal communication skills, • Excellent interpersonal skills, • Competent with the use of computer software specific to the operation, • Use of BlackHawk approved ERP, Contact Relation Management tools, Halo, Excel, • Learn intimacies of BlackHawk web store back end. SUPERVISORY RESPONSIBILITIES: • No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: • High School diploma required, • Bachelor’s degree in a related field preferred, • 2-4 years of experience in a similar position required, • Previous sales or customer service and/or selling experience preferred, • Familiar with standard concepts, practices and procedures within field CERTIFICATES, LICENSES, REGISTRATIONS: • None required WORK ENVIRONMENT: • Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. PPE REQUIRED: • Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection. BENEFITS: • Health Insurance BCBS of OK HDHP, • HSA with Employer match (must meet criteria), • Dental and Vision Insurance, • 401K Plan and Company Match, • FSA (Full FSA, Limited FSA, and Dependent FSA), • Company paid Long Term and Short-Term Disability, • Company paid basic Life Insurance and AD&D/, • Supplemental life and AD&D/Dependent life, • Ancillary Critical Illness Insurance (Wellness Rider Included), • Ancillary Accident Insurance (Wellness Rider Included), • Ancillary Hospital Indemnity, • Employee Assistance Program (EAP) – Includes concierge services and travel assistance., • Paid Time Off, • Holiday Paid Time Off, • Gym Reimbursement, • Quarterly Wellness challenge with a chance to will money or prizes, • Tuition Reimbursement – after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment. Executive Search Firms and Staffing Agencies: Please be advised that BlackHawk Industrial only accepts resumes from agencies with which we have an executed contract and proactively engaged with. Accordingly, BlackHawk Industrial and any of its affiliates is not obligated to pay referral fees to any agency that is not party to an agreement with BlackHawk Industrial. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of BlackHawk Industrial.

Job Description Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America’s largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®. Here, you’ll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. SUMMARY: Repairs and overhauls automobiles, trucks, tractors, trailers, dollies, refrigeration units, power jacks, tow motors, handcarts and other automotive vehicles by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Discusses with delivery drivers and/or fleet manager regarding the nature and extent of malfunction or damage. Prepares and completes a work/repair order along with other forms and paperwork as needed., • Performs all repairs and/or maintenance required utilizing the latest tools and diagnostic equipment available., • Signs-off on the “Driver Vehicle Inspection Report” (DVIR) when work is completed. Attaches work/repair order to DVIR for filing and signs DVIR Book indicating repair is completed., • Works with hydraulic jacks, hoists and other power tools necessary to complete job in a safe and efficient manner., • Services engines, transmissions, differential and refrigeration units after proper diagnosis is performed., • Disassembles and inspects equipment for wear or malfunction after proper diagnosis is performed., • Repairs and/or replaces parts such as pistons, rods, gears, valves, bearings and other parts as needed after proper diagnosis is performed., • Replaces turbos, blowers, alternators, starters, pumps, clutches, differentials, transmissions, compressors and other components as required., • Rewires any electrical part, component or part as required., • Replaces and adjusts brakes and brake components, repairs and replaces front and or rear suspension components as required., • Performs Preventative Maintenance (PM’s) on equipment per Company guidelines. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: • High school diploma or general education degree (GED) or one to three months related experience, training or equivalent combination of education and experience. Must be a minimum of 18 years of age. LANGUAGE SKILLS: • Ability to read and interpret documents such as: work orders, safety rules, operating and maintenance instructions and procedure manuals., • Ability to write out routine reports and correspondence. Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions and decimals. REASONING ABILITY: • While performing the duties of this job the employee is regularly required to walk, stand, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms above shoulder level, climb, balance, stoop, knee, crouch, crawl, talk, see, smell and hear. The employee frequently is required to stand and walk., • The employee must regularly lift and/or move 25 pounds, frequently lift and/or move up to 50 pounds, occasionally lift and/or move up to 100 pounds and with assistance of other mechanical equipment, may have to occasionally lift and/or move in excess of 100 pounds WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • While performing the duties of this job, the employee regularly works near moving mechanical equipment. The employee often works in high precarious places and in outside weather conditions. Is occasionally exposed to fumes or airborne particles and cleaning chemicals. Personal protective equipment (PPE) must be worn per Company guidelines., • Must be available for all shifts (1st,2nd,3rd) along with weekends and holidays., • Working safely, following all Company policies and complying with all Federal, State and County regulations is a condition of employment. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Job DescriptionDescription:Press Assistant Sunday through Thursday (11:00 p.m.-7:00 a.m., Shift Differential $1.50 per hour) Brook + Whittle, one of North America’s leading sustainable labeling solutions providers, is currently seeking a Press Assistant This Press Assistant position will be responsible in assisting the Press Operator. Previous Machine Experience required. Press Assistant Primary Duties and Responsibilities • Assist the pressman directly in all aspects of make readies and running a job., • Stage raw material rolls for the operator with core tag accessible for operator, • Load raw material, make splices and verify that all splices are of good quality., • Assists operator in changeovers as needed, • Assists operator during web breaks as needed, • Labels finished rolls with correct neons & core tags as needed, • Monitors roll changes and keeps abreast with roll numbers on log, • Reports machine & equipment breakdown to supervisor & maintenance personnel, • Understands and supports all policies, procedures, instructions, rules, and regulations (including safety) associated with the Finishing Department., • Always puts the goal to someday to be able to operate a press on his own., • Consults with department manager and Quality Assurance of any quality related defects, • Assist in investigating root cause analysis & corrective actions for departmental needs, • Performs other duties as assigned, • Relocates skids keeping product separation in mind and maintaining the pressroom in a neat and orderly manner., • Responsible for complete all document information accurately., • Must be able to work overtime as needed, • Must cover for operators while on vacation or breaks, • Consults with Press Hall supervisor on all assigned duties., • All duties assigned to maximize efficiency of press hall equipment, • HS Diploma or GED required., • S.M.E.D. Training desired., • Manufacturing environment – exposure to some hazardous conditions but not limited to dust, dirt, high noise levels, chemicals, etc. Safety regulations in place following OSHA guidelines., • Must be able to lift / push / pull up to 50 lbs unassisted., • Must be able to stand for the majority of shift. · 10 paid holidays · Vacation at an accrued rate · MDLive – Telemedicine* · Life insurance* · Long term disability insurance* · Employee assistance program (EAP)* Company Offered Benefits: · Dental* · Vision* · 401(k) – first of the month after 90 days of employment – auto-enroll at 3% · Short term disability* · Voluntary life insurance* · Flexible spending account – health care and/or dependent care* · Critical illness insurance, hospital indemnity insurance and accident insurance* Company Subsidized Benefits: · Medical* • Benefit will be available on the 1st of the month after 60 days of employment ** Benefit will be available after 90 days of employment About Us Brook & Whittle Ltd. is one of North America’s leading Sustainable Labeling Solutions providers, producing pressure sensitive, flexographic and shrink sleeve labels for many of the nation’s leading brands. The company serves multiple consumer markets, including Personal Care, Beverage, Food, Nutraceuticals, Wine & Spirits, and Household Chemicals. The company’s rapid growth can be attributed to its world-class staff of employees and its commitment to sustainability, print innovation, and the latest technological advancements. Wouldn’t it be cool to go into a store, pick up a product and say “we make that label”! Our culture is first and foremost one of collaboration and teamwork. We hold ourselves to high professional, ethical, and fairness standards. We have zero tolerance for anything less. We celebrate our diverse workforce and reward good performance through our recognition program, advancement opportunities, and our compensation structure. We welcome you to consider being a part of this great team. We’re passionate about leaving the planet better than we found it. But we can’t do it alone. We need trailblazers, independent and outside-the-box thinkers. People who are eager to learn, eager to succeed and have a passion for working as a team to solve technical and creative challenges. At Brook + Whittle, we have the opportunity to do impactful work each and every day. AAP/EEO Statement Brook & Whittle LTD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Brook & Whittle complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Brook & Whittle expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Brook & Whittle LTD’s employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Work Authorization/Security Clearance Must be eligible to work in the United States without restriction. Requirements:

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Outreach Specialist conducts outreach efforts to increase visibility and enrollment of prospective members into career services at JFS. The Outreach Specialist works in the office and directly in the community to identify, educate, and refer prospective clients. The Outreach Specialist also build relationships with referral sources, including the community groups, adult education providers, and other community service providers, to increase enrollment of clients. The Outreach Specialist locates, engages, and refers clients to community services at JFS. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Conduct community outreach to identify and engage eligible individuals (refugees, SIVs, asylees, etc.) who are seeking employment or career advancement opportunities., • Build relationships with local ethnic communities and cultural groups to promote awareness of JFS career services and facilitate referrals., • Establish and maintain partnerships with community organizations that serve refugee populations, such as ESL programs, resettlement agencies, faith-based groups, and community centers., • Represent JFS at community events, job fairs, workshops, and other outreach opportunities to recruit clients and promote services., • Utilize culturally sensitive and linguistically appropriate strategies to engage and enroll clients into health home programs., • Collaborate and case conference with Job Developers to ensure that clients make a smooth transition from outreach to active health home enrollment., • Educate the community by relaying the purpose and services of the career services programs to the client population and the impact the program and services would have., • Assist the Career Services Manager in the tracking of referral sources and other referral data., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required., • Coordinate closely with the Service Integration team to ensure newly recruited clients receive comprehensive intake assessments and are connected to all eligible community services., • Assist clients in navigating the enrollment process for career services, including employment orientation and intake scheduling., • Support the career services team by helping facilitate employment orientation sessions and following up with clients during the initial engagement period., • Work with employment counselors to identify potential barriers to work (e.g., transportation, childcare, language access) and connect clients to internal or external resources to support job retention., • Track outreach activities and maintain accurate records of contacts, referrals, and outcomes in accordance with agency policies and grant requirements., • Maintain cultural sensitivity and uphold the dignity, privacy, and autonomy of all clients served., • Attend regular team meetings and trainings to stay informed about program updates, client needs, and community trends., • Perform other duties as assigned to support the mission and goals of Jewish Family Services of WNY. QUALIFICATIONSEducation and Experience: • Bachelor’s degree in relevant field or equivalent experience., • Background working in the employment or human resource fields highly desirable or experience in an inside or outside sales function, including account management experience. Knowledge, Skills & Abilities: • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision. Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community.

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Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY Care Coordinators work in collaboration to ensure that Health Home consumers receive comprehensive care coordination. As part of the Children’s Health Home Team, the Care Coordinator is responsible for managing all aspects of care for child & family Health Home consumers which includes tracking and arranging appointments, working in partnership with treatment providers, offering consumer advocacy and education, and coordinating other aspects of the consumer's community services. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Coordinate all services for assigned children’s caseload dependent on assessment of needs (High, Medium, or Low)., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Administer CANS and utilize HCS (Health Commerce System), (MAPP & UAS) assessment tools and utilize results to link to additional needed services (Level II)., • Regularly obtains and documents consent on the DOH 5201 and DOH 5055 forms as appropriate., • Promote client rights and access to social service, social security, mental health, and other support services., • Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care., • Complete crisis plan with all client on assigned caseload and review with client and their caregivers at least annually., • Conduct regular case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals., • Complete the monthly Children’s Billing Questionnaire for each client on their assigned caseload by the last business day of each month., • Coordinate care across the system including help in utilizing resources, accessing health related services, and overcoming barriers to clients obtaining needed medical care and social services., • Work directly with clients, family/caregivers, and discharge planners to assist in transition planning., • Assist client and caregivers with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Work closely with the interdisciplinary care team including primary care providers, MCO, medical specialists, mental health providers, residential services, substance abuse treatment program, etc., • Work collaboratively with schools and other educational providers to ensure client’s needs are met., • Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program., • Conduct timely follow-up with inpatient facilities and local emergency rooms upon client admission, coordinate with discharge planners, and ensure client linkage to after care with primary care provider and specialists., • Provide culturally appropriate and sensitive care coordination services to our diverse population, including the use of language line and other translation services and advocate for language access with providers., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES., • Maintain on-going communication with program manager about their assigned caseload and seek out supervisory support when needed., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. Education and Experience: • Bachelor’s Degree in relevant discipline required; social work or other behavioral related area preferred., • Experience in care coordination/ care management highly preferable., • Familiarity with electronic health record management system a plus., • Familiarity with community linkage resources helpful., • Ability to effectively provide care management services, responding supportively and with persistence to the client families and demonstration of an understanding of the community and available resources., • Willingness to work within the community, complete home visits and directly transport clients., • Ability to occasionally work outside normal work hours to meet client / outreach needs., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Competitive salary of $23.00 to $25.00 per hour, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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