We are seeking a dedicated and enthusiastic Customer Support Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and handle inquiries with professionalism will be key to ensuring customer satisfaction and loyalty. Duties Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to clients. Assist customers with troubleshooting issues and resolving complaints. Maintain detailed records of customer interactions through data entry into our systems. Demonstrate excellent phone etiquette while managing multiple calls. Collaborate with team members to improve client services and enhance the overall customer experience. Stay updated on product knowledge and company policies to provide informed support. Experience Previous experience in customer service or customer support is preferred but not mandatory. Proficiency in English and Spanish is a must and required; multilingual skills are a plus. Strong communication skills, both verbal and written, are essential for effective client interaction. Familiarity with office software and computerized systems for data entry is necessary. A positive attitude and the ability to work well under pressure in a fast-paced environment. Join us as we strive to provide outstanding support to our customers while fostering a collaborative work environment. We look forward to welcoming you to our team!
Family owned company seeks individual with the ability to work well independently as well as part of a team. Ideal candidate must demonstrate ability to: Multitask Follow instructions well Be able to file electronically, be able to track jobs, project log etc. Generate payment requisitions Answer and manage incoming calls Type and review letters Assisting in creating PO requests with our vendors Manage all emails, faxes, mail and appointments, as well as reminders Organizing and maintaining client and employee records Excellent communication skills (verbal and written) Exceptional Math, spelling and grammar Close attention to detail Bilingual (English/Spanish) preferred Must have your own vehicle for bank and post office errands Must be reliable and trustworthy Must be able to work Monday through Friday (40 Hours) Must have Excellent Attendance Customer Service Microsoft Excel, Outlook, Word Docusign
Painting/ spackle - responsible for a clean job preparing, good mannerisms, working well with others
We are looking for a server who will be responsible for taking orders from and serving food to customers. Duties will mostly include taking food and drink orders and writing them down on order slips, and ensuring that tables are served properly and that all payments are collected. To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks, and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired. Server Responsibilities: Take food and drink orders from customers accurately and with a positive attitude. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Engage with customers in a friendly manner. Knowledge of the menu, with the ability to make suggestions. Ensure tables are enjoying their meals and take action to correct any problems. Collect payments from tables. Prepare checks that itemize and total meal costs and sales taxes. Help food preparation staff when necessary.
Job Title: Residential Aid Location: Horizon Hearts, Inc, Hempstead, NY Job Summary: The Residential Aid will provide support and assistance to residents at a homeless shelter for men, ensuring a safe and welcoming environment. This role involves direct interaction with residents, helping them with daily activities, and supporting their journey towards stability and independence. Key Responsibilities: Resident Support: Assist residents with daily needs, including meal preparation, personal hygiene, and transportation. Safety and Security: Monitor the shelter to ensure a safe environment utilizing CCTV, addressing any issues promptly. Program Assistance: Support the implementation of shelter programs and activities aimed at resident development. Documentation: Maintain accurate records of resident interactions and progress. Collaboration: Work closely with other staff members and volunteers to provide comprehensive support to residents. Crisis Intervention: Respond to emergencies and provide appropriate interventions. Qualifications: High school diploma or equivalent; additional education in social work or related field preferred. Experience working in a shelter or similar environment is a plus. Strong interpersonal and communication skills. Ability to handle stressful situations with compassion and professionalism. Commitment to the mission and values of the non-profit organization. CPR/First Aid Certification: Must be able to or already have CPR and First Aid certification. Physical Cleaning: Ability to physically clean and maintain the shelter environment. Working Conditions: Full-time position with varying shifts, including nights and weekends. Physical demands include standing, walking, and lifting. Pay Range: $20 to $22 per hour Benefits: Horizon Hearts, Inc offers a comprehensive benefits package including paid time off, 401K, sick time, and other benefits to support the well-being of our employees.