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Role Overview We are looking for a strong client support representative with a Series 7 license to handle client accounts and cash movements.Responsibilities Provide white‑glove customer service and answer questions from end clients Relay feedback to product and engineering teams Work Model &

Licensed Practical Nurse Home Health position details: Full Time and Part Time 8, 10, 12 hour shift – Flexible Schedule patient ratio: 1;1 Training provided New Graduates Welcomed! Start Date: ASAP Salary: Up to $1,350 per week LPN Licensed Practical Nurse Requirements: Valid LPN Licensed Prac

A home healthcare provider is seeking Licensed Practical Nurses (LPNs) to join its Home Care team in Hoboken, New Jersey. This is an excellent opportunity to start a rewarding career in home healthcare. Ideal candidates will possess a valid LPN license and be eligible to work in the US.

A leading home care provider is actively seeking RN (Registered Nurses) to join their Home Care team in New Jersey. Candidates must have a valid RN license and be eligible to work in the US.

Licensed Practical Nurse Home Health position details Full Time and Part Time Flexible Schedule Patient Ratio: 1;1 Immediate Start Pay Rate: $18/hour Home Health Aide Requirements Valid NJ HHA License Eligible to work in the US Smooth application process! Online Applications available for y

White Glove is approved to operate as a Therapy Agency servicing all 5 Boroughs of NYC – Brooklyn, Queens, Manhattan, Staten Island, Bronx, Nassau County and upstate NY! We are conducting evaluations and services in all disciplines and in all areas.

HHA Home Health Aide Job Description Home health aides help patients to live better by providing the care they need to stay healthy and safe at home. Salary: Up to $750 per week HHA Home Health Aide Job Requirements Home Health Aide Certificate Eligible to work in the United States You MUST be c

Occupational Therapist We are seeking a dedicated Occupational Therapist (OT) to join our team in Bronx, NY.The ideal candidate is passionate about patient care and committed to providing exceptional services.Requirements Active NYS License Authorized to work in the United States Benefits Competiti

The role includes performing X-ray procedures, ensuring patient care excellence, and maintaining equipment. A reputed healthcare staffing agency is seeking a Radiology Technologist (X-Ray Tech) for a full-time travel position in New York City.

A leading therapy agency located in New York is hiring an Early Intervention Speech Therapist to join their mission of enabling individuals to live fulfilling lives.

A healthcare organization is seeking a qualified Registered Nurse for a 1:1 School Nurse position in the Bronx and other locations in Downstate NY.Responsibilities include protecting student health, assessing needs, and implementing care plans.Ideal candidates must have a valid NYS RN license and at

Competitive compensation at $36/hour and multiple benefits, including free health insurance and weekly pay, are offered.

A healthcare provider in New York is seeking Home Health Aides (HHA) and Personal Care Aides (PCA) to join their team.

Sunday overnight shift! White Glove Community Care partners with an array of providers to offer you a diverse selection of opportunities tailored to your unique preferences as a Private Duty Nurse. By becoming part of our team, you can propel your career forward and experience a gratifying and enri

White Glove Community Care, Inc is actively seeking RN (Registered Nurses) to join our dynamic Home Care team! We have several great Home Care cases available all over New York and New Jersey to match your preference and schedule.

Overview Jump start your Career! White Glove Community Care offers you the opportunity to gain hands-on experience in a calm personal environment.

What makes White Glove Community Care the right place for you? Our awesome benefits package, Variety of opportunities, and Customer Service of course! We serve, develop and respect employees in environments created to optimize their job effectiveness, experience, and satisfaction. White Glove Commun

Licensed Practical Nurse Home Health position details: Full Time and Part Time 8, 10, 12 hour shift – Flexible Schedule patient ratio: 1;1 Training provided New Graduates Welcomed! Start Date: ASAP Salary: Up to $1,350 per week LPN Licensed Practical Nurse Requirements: Valid LPN Licensed

Are you a Registered Nurse looking for a more fulfilling career option? WHITE GLOVE is seeking a qualified Registered Nurse RN for a 1:1 School Nurse assignment in Staten Island NY as well as in other areas in Downstate NY. And because we value nurses as our greatest assets, we remain supportive, o

A leading nursing service provider is seeking a qualified Registered Nurse for a 1:1 School Nurse assignment in Staten Island, NY, and surrounding areas. Candidates must possess a valid NYS RN Registered Nurse license and have at least one year of independent nursing experience. The company is dedic

A healthcare provider in New York is seeking a qualified Registered Nurse (RN) for a 1:1 School Nurse assignment.

We offer the utmost Flexibility for our Speech Therapists, ensuring that their caseload meets their personal preferences and schedules! Here are some of our amazing Benefits for (SLP): Competitive Salary Weekly Pay Direct Deposit Referral Program User Friendly Doc App Health and Dental Insurance Fle

Candidates should hold an active NYS Speech Therapist License. A community-focused therapy agency in New York is seeking School Speech Therapists for full-time, part-time, or per diem positions. The role offers the opportunity to make a meaningful difference in students' lives through effective spee

A leading healthcare provider in New York is seeking dedicated Physical Therapists to provide exceptional patient care.We offer flexible scheduling to ensure that your caseload aligns with your preferences.Interested candidates with an active NYS License and authorization to work in the USA should a

Job DescriptionDescription: The Company Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Falls Church, VA area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently. Pay rate: $20.00 / hr - $21.00 / hr Schedule and shift: Thursday through Sunday 3 PM to 11 PM Position Summary We are seeking a polished, professional Concierge with a strong hospitality and concierge background (hotel, luxury residential, high-end customer service) to join our team at a premium residential community. This role is ideal for someone who thrives in a guest-facing environment, provides white-glove service, and understands how to represent a luxury property with confidence and courtesy. Key Responsibilities • Provide a warm, professional greeting to all residents, guests, and visitors, • Open doors, assist with resident/guest entry, and provide lobby support, • Maintain a visible, engaged presence in the lobby (stand-to-serve posture), • Coordinate resident requests and assist with concierge-style services, • Manage package delivery flow (log, notify residents, secure packages as needed), • Offer directions, general property information, and support visitor coordination, • Monitor lobby activity and report suspicious or unusual behavior per protocol, • Communicate effectively with property management, residents, and building staff, • Assist with vendor check-ins and ensure access procedures are followed, • Maintain cleanliness and presentation standards in lobby/front entrance area, • Complete daily shift reports and incident documentation when needed Required Qualifications • Prior hospitality experience required (hotel front desk, concierge, bellman, luxury customer service, etc.), • Strong customer service skills and professional communication, • Excellent appearance and grooming standards, • Comfortable engaging with residents daily and building rapport, • Ability to stand for extended periods and remain attentive/alert, • Dependable, punctual, and able to follow procedures consistently, • Strong problem-solving skills and calm under pressure, • Must be able to pass a background check and any required screening Preferred Qualifications • Luxury residential or high-rise building experience, • Concierge training or prior guest service leadership exposure, • Experience with package systems/logs and resident communication, • Security or access control familiarity (not required, but a plus) What We Offer • Competitive hourly pay with stable schedule, • Opportunities for growth within a premier property environment, • Professional work culture with strong operational support, • Training and clear expectations A detailed scope-of-work will be discussed during the interview process. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Requirements:

Job DescriptionDescription: Adamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7. With a full complement of services for residential and commercial luxury properties, you can count on Adamas to exceed your expectations. Adamas Building Services is looking for an exceptional customer service-oriented Concierge with experience working in luxury residential communities. Our company is a leading expert in the Residential Services market with properties throughout New Jersey, New York, Florida and Pennsylvania. We have openings at our Jersey City, NJ location. Schedule: Sunday-Thursday 7am-3pm Pay Rate: $ 18.00- $19.00 The ideal candidate would be responsible for: • Meeting/Greeting residents and guests to determine the nature of their visit and maintain logbooks for all visitors, • Answering phone calls and assisting callers with information and/or instructions for the building, • Responding to inquiries on neighborhood services when applicable., • Receiving and overseeing deliveries, mail and packages for residents, • Inspecting the buildings and grounds to ensure safety and cleanliness and reporting any issues to the maintenance department., • Assisting management with any request for residents in the building, • Keeping lobby area, front desk and package are organized, neat and clean, • Properly communicating with lead concierge and Management., • Providing excellent customer service, • Excellent verbal and written communication skills, • Must be professional, reliable, and have excellent customer service skills., • Ability to prioritize tasks according to importance in a fast-paced environment., • Dependable, punctual and able to work flexible working hours, • Ability to use a general office equipment such as computer, telephone, fax machine, as well as other computer tracking systems used at the property., • Should be computer savvy with knowledge of Microsoft Word, Excel and Internet, • Ability to be at work on a regular and consistent basis; Overtime may be required for this position., • Ability to work weekends and non-traditional holidays., • Must have reliable transportation., • Weekly Pay, • Medical, Dental, 401K, • Vision

Job Description Gotham Footcare | Manhattan-Based Luxury Medical Practice About Us We are a premier podiatry and physical therapy practice based in Manhattan, known for delivering a high-touch, concierge-level patient experience. Our practice blends clinical excellence with a luxury hospitality approach, and we are seeking a polished, results-driven professional to serve as the first point of contact for new patients. About the Role This is not a traditional receptionist role. You will act as a Patient Concierge & Lead Conversion Specialist, responsible for managing inbound calls, online inquiries, and follow-ups—guiding prospective patients into booked appointments while delivering an exceptional, white-glove experience. This role is fully remote but operates on New York business hours (8:30 AM – 5:00 PM EST). Responsibilities • Answer all inbound calls in real time with a polished, professional tone, • Respond to web inquiries, texts, and missed calls within 5 minutes, • Convert new patient inquiries into scheduled appointments, • Perform proactive follow-ups on:, • Missed calls, • Unscheduled leads, • No-shows and cancellations, • Educate patients on services and guide them to the most appropriate care, • Maintain accurate documentation in NexGen, • Familiarity with Nexhealth, GoHighLevel, Podiatry a plus, • Experience in:, • Medical office, med spa, aesthetics, or concierge hospitality, • OR high-performing call center / sales environment, • Strong phone presence (confident, warm, articulate), • Proven ability to convert inquiries into booked appointments, • Highly responsive and organized, • Comfortable working in a performance-driven, metrics-based role, • Response time to new leads: under 5 minutes, • High call answer rate during shift, • Lead-to-booking conversion rate, • Daily booking volume, • Base Pay: $20–$25/hour (based on experience), • Performance Bonuses:, • Per-booking incentives Schedule • Monday–Friday, • 8:30 AM – 5:00 PM (EST), • Reliable high-speed internet, • Quiet workspace suitable for professional calls, • Headset for clear communication, • Be part of a growing, high-end medical brand in Manhattan, • Work in a role that directly impacts patient experience and business growth, • Opportunity to grow into leadership as the team expands Please submit: • Your resume, • A brief note describing your experience with phone-based sales or patient coordination, • For serious applicants, Please email a short voice recording introducing yourself to our main email address found on our website

Job DescriptionDescription: Adamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7. With a full complement of services for residential and commercial luxury properties, you can count on Adamas to exceed your expectations. Adamas Building Services is looking for an exceptional customer service-oriented Concierge with experience working in luxury residential communities. Our company is a leading expert in the Residential Services market with properties throughout New Jersey, New York, Florida and Pennsylvania. We have openings at our Jersey City, NJ location. Schedule: M-F 7am-3pm Pay Rate: $17.00 / Hour The ideal candidate would be responsible for: • Meeting/Greeting residents and guests to determine the nature of their visit and maintain logbooks for all visitors, • Answering phone calls and assisting callers with information and/or instructions for the building, • Responding to inquiries on neighborhood services when applicable., • Receiving and overseeing deliveries, mail and packages for residents, • Inspecting the buildings and grounds to ensure safety and cleanliness and reporting any issues to the maintenance department., • Assisting management with any request for residents in the building, • Keeping lobby area, front desk and package are organized, neat and clean, • Properly communicating with lead concierge and Management., • Providing excellent customer service, • Excellent verbal and written communication skills, • Must be professional, reliable, and have excellent customer service skills., • Ability to prioritize tasks according to importance in a fast-paced environment., • Dependable, punctual and able to work flexible working hours, • Ability to use a general office equipment such as computer, telephone, fax machine, as well as other computer tracking systems used at the property., • Should be computer savvy with knowledge of Microsoft Word, Excel and Internet, • Ability to be at work on a regular and consistent basis; Overtime may be required for this position., • Ability to work weekends and non-traditional holidays., • Must have reliable transportation., • Weekly Pay, • Medical, Dental, 401K, • Vision

Job Description Description This role is a freelance A/V Technician who will provide consulting and creative AV Services, including but not limited to set designs, multi-media production, audio services, video services, video walls, truss systems, stage and working location lighting systems, scenic and branding assembly, and testing and troubleshooting services on a project basis. All equipment is provided for business continuity. Contractors will be paid an hourly rate plus a flat rate for travel. Travel expenses and a food stipend will be reimbursed. TWST Events vary by location. Independent Contractors are not employees and have the ability to accept and reject assignments. Assignments are generally within a 100-mile radius, but additional assignments outside of that area may be available, as needed. Duties and Responsibilities • Understand A/V signal flow and troubleshooting, • Create a clean, professional presentation of our equipment, • Research and develop new skills, • Be pleasant and energetic early in the morning, • Interact with clients face to face, • Navigate service hallways and freight elevators at high-end hotel and event venues, • Travel to midtown Manhattan by 6 AM or earlier, • Travel out of state via Airplane or Provided Transportation, • Report client feedback and potential product requests, • Unpack/setup/test/run/break down of broadcast and audio visual equipment, • Ability to lift 50lbs+, • Be 100% onsite (Locations nationwide) Education and Experience • A/V Experience: 2-3 year (Required), • Working knowledge of digital and analog mixing boards, wireless systems, audio/visual hardware, software & signal flows, • Hands-on experience with Windows/Mac OS/Android, • Experience providing white-glove service to clients, • Excellent problem-solving and multitasking skills, • Driver’s License (Preferred) Pay Rate • $40 per hour. $175 travel flat rate.

Job Description Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you've been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity – Collaboration - Relationships – Excellence – Creativity - Results Join Us, Concentric - "Your World Secured" We are currently looking to hire an Protective Security Specialist to join our team embedded with our client in New York City, New York! ***This position requires working onsite with our client in New York City, New York. This is a full-time position that will be providing executive protection and secure driving services, as required. Regular shifts will be four days on, three days off, working 8-9 hour shifts, or as required by the client. This role may require regular overtime, day, evening, and night driving, including occasional coverage of weekends and holidays, as necessary. JOB DESCRIPTION The Protective Security Specialist provides safe, discreet, and professional transportation while delivering unobtrusive, low-profile protective services to ensure the client's safety and well-being during daily activities, events, and travel. This role is on-site in and around New York City, NY, with occasional travel throughout the United States. This role is responsible for advance planning, route and site assessments, threat identification, and proactive risk-mitigation strategies, as well as maintaining vehicle readiness and servicing requirements. The Protective Security Specialist works closely with the client, guests, security teams, internal partners, and external stakeholders to ensure punctual, secure, and best-in-class transportation and protective support. RESPONSIBILITIES • Provide a "white-glove" secure driving service as the personal driver for the client and guests, • Safeguards Principal and guests from all forms of security and safety hazards, ensuring the safety and security of passengers during transit and activities, • Coordinates logistics and plans details relating to the client or guest's physical location, including movements in, out and around site while preparing for emergencies and other contingencies, • Operates vehicle in safe and comfortable manner, • Develops and executes operation plans, route planning, and advance work, preparing routes in advance, including alternate routes, • Conducts vehicle checks for cleanliness, functionality, and fuel level, • Identifies threats and intervenes along route when appropriate, • Works with home office staff and security teams to ensure a coordinated pick-up/drop-off routine, • Identify, track, log, and coordinate vehicle fleet maintenance requirements, • Develop and implement internal processes and procedures, • Maintain excellent rapport and open lines of communication regarding client needs, requests for support, service issues, and deliverables, • This job requires an appropriate level of physical fitness to periodically perform physically demanding activities, • This job may require walking for extended distances in a variety of environmental conditions, • 2+ years of equivalent or relevant security industry experience, • Operational experience driving high-profile executives or high net-worth passengers, • Current driver's license with flawless driving record, • Operational experience in similar physical security roles,, • Operational experience with residential security teams, executive protection details, and/or high-profile corporate security teams, • Exceptional communication and interpersonal skills, • Emotional intelligence and a customer focused approach, • A successful track record operating within a high-touch, customer service environment, • Ability to adapt quickly to fast paced environments with changing circumstances, direction, and strategy, • Ability to remain calm under stressful conditions, • High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy, • Excellent written and verbal communication skills, • Valid New York Guard Card, • HR 218 LEOSA Qualified, • NYC CCW/Armed Guard Card, • Experience providing executive protection and secure driving to high-net worth client/family offices, • Experience providing protective services to families/young children, • Defensive Driving and/or Emergency Vehicle Operator Course Certifications, • Executive Protection and/or Tactical training This role is performed at a client site that requires certain vaccinations, which may include: • Flu vaccine (seasonal), • MMR (measles, mumps, rubella), • Tdap (to reduce the risk of pertussis/whooping cough), • COVID vaccine (current recommended schedule) COMPENSATION & BENEFITS • The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents., • Concentric also offers an HSA employer contribution, • Medical FSA, • Employer-paid insurance: life, STD, LTD, and AD&D, • 401 (k) including employer match, • 11 paid holidays, • Paid leave (vacation, sick, parental), • Annual Health & Wellness Benefit, • Pet Insurance, • National discount employee program, • Employee Assistance Program for personal needs, • Credentity Protection - Eclipse Digital Protection by Concentric, • Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate., • Dedicated Security and Intelligence Training Programs for Professional Development Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.

Job Description About Futu US Inc. Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise., • Moomoo Technology Inc.: Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer. For deeper insights into our entities and affiliates, explore futuclearing.com or moomoo.com/us to discover the future of investing with confidence and innovation. Premier Client Service Specialist Office Location: Jersey City, NJ & Dallas, TX About the Team & Role: Moomoo Financial seeks a polished Premier Client Service Specialist to deliver exceptional, dedicated support to our high-net-worth (HNW) and premier clients. This role is central to providing white-glove service for account onboarding, asset transfers, and ongoing relationship management, with a focus on understanding client needs, addressing concerns, and executing retention strategies for at-risk clients. The ideal candidate is a proactive and consultative professional with deep platform expertise, dedicated to building long-term trust with our most valuable clients and ensuring a superior service experience at every touchpoint. What You'll Do: 1. Premier Client Service & Relationship Management (Primary Focus) • Act as the primary dedicated liaison for VIP clients, managing complex inquiries related to equities, options, margin, and account management., • Lead and oversee the seamless end-to-end process for premier client onboarding, account funding, and stock transfers, including handling corporate accounts., • Proactively monitor client relationships, identify potential needs, and provide dedicated support to enhance client satisfaction and loyalty., • Serve as the key point of contact for premier clients, providing timely and accurate responses via email, phone, and other channels. 2. Client Retention & Strategic Support • Proactively identify at-risk clients expressing dissatisfaction or intending to withdraw significant assets., • Lead retention efforts by initiating direct contact, understanding the root cause of issues, and presenting tailored solutions to preserve the relationship., • Develop and implement strategies to enhance client satisfaction and improve overall service delivery for the premier segment., • Analyze client feedback and pain points to advocate for platform or service improvements that benefit the HNW client experience. What You Bring: • FINRA Series 7 & 63 licensed., • Bilingual (Chinese & English), • 3+ years in financial services with demonstrated success in premium client support (e.g., wealth management, private client services, or similar)., • Exceptional communication and relationship-building skills, with a proven ability to manage high-touch client relationships. Act as the key relationship associate for MFI premier clients by providing timely and accurate responses to inquiries via email, phone, and other communication channels., • Strong platform expertise and working knowledge of brokerage operations, trading products, and complex account procedures., • Proven experience in handling and serving corporate accounts., • Proactive problem-solver with a demonstrated ability to identify client needs, de-escalate concerns, and present effective solutions., • Collaborative mindset with the ability to work effectively across Service, Marketing, and Compliance teams. Preferred Qualifications: • Experience in developing and implementing client retention strategies., • Background in compliance or a strong understanding of regulatory frameworks governing client communications., • Demonstrated ability to build deep client relationships, identify growth opportunities, and drive long-term loyalty., • Skilled in trading products and delivering platform demonstrations. What We Offer: • Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents, • 401k Employer Contribution: We match your contributions to help you grow your retirement savings, • Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy, • Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work, • Performance Based Bonuses: Your hard work deserves recognition! Enjoy performance-based bonuses that reward your contributions to our team's success Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $70,000 - $110,000. This role is also eligible to participate in our discretionary bonus plan. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts: Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job DescriptionWant to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in! Customer Success at our company is working—and working well. Customers are onboarding successfully, relationships are strong, and retention is solid. But we are entering the next phase of growth where we need: • Onboarding is measurable, scalable, and efficient, • Product readiness and activation are clearly defined, • Customer health is predictive, not reactive, • CSM time is spent where it creates the most value, • Customers are segmented intentionally, not accidentally, • Success is measured by Net Revenue Retention (NRR) across software and payments This includes: • Establishing clear definitions of product readiness, activation, and ongoing adoption, • Designing onboarding with measurable outcomes and clear exit criteria, • Ensuring onboarding outcomes set the foundation for long-term success, • Aligning Customer Success, Product, Sales, and Support around shared definitions of customer progress and end-to-end customer experience, • Clarifying ownership across teams—what CS handles, what Support handles, and where Product must improve, • Expand the scope of Customer Success to include broader Customer Experience, spanning Onboarding, Customer Success, and Support alignment, • Own Onboarding and Customer Success outcomes directly, with clear accountability for activation, adoption, and retention, • Maintain a dotted-line partnership with Support—not a direct management responsibility, but accountable for ensuring customers have the right channels, responsiveness, and resolution pathways You will design and implement a segmentation model that defines: • Customer tiers based on revenue, complexity, payment volume, and strategic value, • Engagement models for each tier (high-touch, tech-touch, pooled, automated), • Which customers receive a named CSM, • Objective, not intuition-based, • Predictive, not reactive, • Actionable for CSMsThis includes:, • Identifying leading indicators of churn and expansion, • Integrating both software usage and payments data, • Translating health signals into clear operational actions, • Partnering with Product, Engineering, and Data to surface these insights directly in the tools CSMs use every day You will: • Align CS metrics and incentives around NRR, • Integrate adoption, expansion, and payments growth into CS workflows, • Ensure CSMs are rewarded for long-term customer value, not short-term saves You will: • Coach and develop the Customer Success Director, • Create clear career paths, expectations, and performance frameworks, • Introduce scalable processes and operating rhythms, • Build reliable reporting, forecasting, and executive visibility into the health of the customer baseWhat Success Looks Like:, • Clear definitions of product readiness, activation, and success, • Onboarding that is measurable and scalable, • A trusted customer health model used daily by CSMs, • Account tiering that aligns effort with customer value, • Data-driven digital CS programs that enable scalable one-to-many customer engagement, • AI embedded in CS workflows to surface insights and automate routine actions, • Systems that support account planning, activity tracking, whitespace analysis, and expansion forecasting, • Improved Net Revenue Retention across software and payments, • CSM time focused on the right customers at the right moments, • A Customer Success organization built to scale with the companyWho You Are:, • 10+ years of experience, • You’ve built or scaled Customer Success and onboarding organizations before, • You’ve designed segmentation, health scoring, and NRR models from the ground up, • You’re comfortable operating at both strategic and operational depth, • You know the difference between activity and impact, • You bring structure without bureaucracy, • You respect what’s working—and know when it’s time to evolve itBonus if you have:, • Led CS in a multi-product environment, • Owned revenue-adjacent outcomes, • Partnered closely with Sales, Product, and FinanceThis role offers a base salary range of $200-230K plus a performance-based bonus, bringing on-target earnings (OTE) to approximately $275k. In addition, the role includes a meaningful equity grant. Final compensation will depend on experience and impact.We offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.

Job Description Are you a professional ready to transition your "white-glove" expertise into a high-level corporate environment? We are a premier provider in the Tourism and Destination sector, currently expanding our team of dedicated experts. We are looking for a Client Success Coordinator who is passionate about delivering world-class guest services. This role offers the ultimate in modern work-life balance: it is 100% remote, allowing you full autonomy over your schedule and workflow. If you are self-motivated and thrive in an independent, professional environment, we want to hear from you. The Role As a Client Success Coordinator, you will act as the "concierge" for professional clients. You aren't just managing bookings; you are curating experiences. You will be responsible for high-level service requests, destination logistics, and ensuring every journey meets rigorous "world-class" standards. Daily Responsibilities • Dedicated Account Management: Act as the primary point of contact for luxury destination and high-priority client service accounts., • Logistics Coordination: Facilitate seamless communication between global vendors and clients to ensure 100% itinerary accuracy., • Service Enhancement: Proactively identify opportunities to "level up" the clients journey, anticipating needs before they arise., • True Flexibility: Work from your home office or anywhere with a reliable Wi-Fi connection. You set your own hours and manage your own pace., • Performance-Based Pay: The more successful service deliveries you manage, the higher your earning potential., • Professional Growth: Get started immediately with comprehensive online training designed to transition your hospitality skills into the travel/tourism sector., • Service-First Mindset: Exceptional verbal and written communication skills are a must., • Independent Workflow: You must be a self-starter who can manage a professional schedule without direct supervision., • Technical Setup: Access to high-speed internet and a reliable personal device (laptop or tablet).

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Employee discounts, • Free uniforms About Us: We are a premier facial plastic surgery practice in NYC, known for delivering elite-level surgical and nonsurgical results in a highly personalized, high-touch environment. Our practice combines artistry, advanced technique, and unparalleled care. Were seeking a sharp, reliable, and experienced Medical Assistant to join our growing team. About You: You thrive in a fast-paced, high-pressure environment. Youre assertive, organized, detail-oriented, and comfortable taking initiative. You have excellent interpersonal skills and a natural ability to connect with patients in a warm and confident way. You understand the level of professionalism required in a luxury medical setting and are excited to be part of a practice thats setting the standard in facial aesthetics. Key Responsibilities: • Set up and maintain a sterile field for surgical and nonsurgical procedures, • Assist in the operating room, including preparing patients and supporting the surgeon intraoperatively, • Prepare and assist with cosmetic injectable treatments (neurotoxins, fillers, PRFM, etc.), • Monitor and care for postoperative recovery patients, ensuring comfort and safety, • Clean and sterilize instruments; manage and operate autoclave systems, • Document treatments and clinical notes accurately in EMR systems, • Support front desk as needed with patient intake, phones, scheduling, • Provide outstanding customer service and communication, • Maintain inventory, order supplies, and ensure seamless room turnover, • Take clinical photography of patients using standardized settings and lighting protocols, • Organize and manage before-and-after images for internal documentation and marketing use, • Maintain discretion, confidentiality, and a white-glove approach at all times Qualifications: • 1+ year of experience in a plastic surgery or dermatology practice (required), • Proficient in sterile technique and surgical support, • Familiarity with photography equipment and clinical photography standards (preferred), • Comfortable in both clinical and administrative roles, • Strong EMR and computer skills, • Excellent verbal and written communication, • Warm, confident, and highly professional demeanor Additional Qualities We Value: • Flexibility we all do everything here and support each other, • Ownership you take pride in delivering excellence in every interaction, • Aesthetic eye especially important for photography and presentation, • Clear-headed and composed in high-pressure moments, • A true team player with a customer service attitude Compensation: Competitive salary based on experience, with opportunities for growth and professional development.

Job DescriptionSalary: $130,000-$140,000 Annual Base Salary DOE About mcfa: We are a professional services firm in the Architecture/Engineering/Construction (AEC) industry serving public and private sector clients in the Mid-Atlantic region. Our services include Strategy, Planning, Program Management & Construction Management. Our goal is to help every employee design a fulfilling career through alignment of their individual passions/skills with the vision of the organization. Our mission is "Inspiring People and Places through Project Leadership and Project Development." mcfa Core Values (LEADS): • Love (each other, mission, work), • Entrepreneurial (spirit of innovation), • Accountability (to ourselves, our clients, each other), • Delight (customers and teammates), • Stretch (individual and collective growth mindset) How you'll get to contribute: As a Senior Construction Manager, youll serve as the Director of a Design and Construction team supporting the Metropolitan Transportation Authoritys (MTA) Real Estate portfolio. Youll serve as the critical link between senior MTA Real Estate leadership, retail tenants and sub-tenant teams (architects, general contractors, electricians), master tenants and the agencies within the MTA (New York City Transit, Long Island Railroad and Metro North Railroad) facilitating retail buildouts and openings. Defining Success: The ideal candidate is a self-starter, critical thinker and a natural connector. They love solving problems, asking questions, and pushing boundaries. Theyre driven by results and energized by relationships. Location: This role is located in Manhattan, New York and will be required to be on-site 3-4 days a week and as required for in-person meetings, site visits and inspections. What youll do: • Conduct briefings and provides regular updates to senior MTA leadership concerning project status and key milestones of the Retail Design & Construction Portfolio., • Supervise a team of project managers that conduct MEP plan review, aesthetics review and ensure code compliance., • Regularly interact with leadership across the agencies (NYCT, LIRR, MNR, AMTRAK) to drive project completion., • Develop and implement optimized tracking and reporting systems that drastically improve the timeliness and accuracy of information to senior MTA leadership., • Facilitate plan reviews (architectural, mechanical, electrical, plumbing, fire alarm, etc.) and coordinate site visits and inspections with multiple stakeholders and approving agencies., • Ensures construction timelines are adhered to and eliminates roadblocks to completion. Who You Are: Required: • 8+ years experience in the AEC industry., • Experienced in retail construction management., • Organizational leadership experience; excellent communication, time management, and administration skills., • Experienced in daily interactions (briefings, reports, status updates) with C-Suite executives., • Bachelors degree in related field (engineering, architecture). Event Better (but not required): • Prior experience working with MTA preferred., • Familiar with New York State Building Code, • PMP, CCM and OSHA-30 are a plus What's in it for you: Annual Paid Time Off: • Sick Leave: 5 Days (40 Hours), • Vacation: 15 Days (120 Hours), • Following your first full quarter worked, you will qualify for a profit-share bonus that is distributed at the end of each quarter if company targets are hit., • Incoming Growth Units: 10, • Eligible to participate inmcfa'sfamily medical, dental and vision coverage; plan access begins on the first day of employment., • mcfacontributes up to 75% shared cost, not to exceed $700 per month., • Company paid life insurance plan (up to $100,000 per employee)., • You are eligible to participate in Company retirement plan (401k) on first day of employment withmcfa. mcfais an Equal Employment Opportunity Employer.mcfadoes not discriminate against any applicant or employee with regard to hiring, tenure of employment, promotion, transfer, selection for training, or any other terms or conditions of employment because of race, color, religion, sex, age, sexual orientation, disability, gender identity or national origin, status as a Vietnam-era or special disabled veteran in accordance with applicable federal law, or on any ground protected by state or local law in each area in whichmcfamaintains facilities. #ZR Company DescriptionCompany Overview: We are an entrepreneurial firm focused on strategic planning, project development, program management, and construction management. We are a dedicated team of professionals, committed to delivering innovative solutions to our clients by inspiring people and places. We believe that our approach to grow, empower, and deploy Project Leadership is our differentiator in the client and talent marketplace. We have been steadily growing and establishing ourselves as an entrepreneurial leader in the industry. As we continue to expand, we are seeking a highly capable and experienced Director of Construction Management to join our senior leadership team and play a crucial role in directing our construction project and program success. Our core values drive how we hire, fire, train, incentivize and reward. They steer our company’s growth and serve as the common ground we seek in professional relationships with our clients and team members. mcfa core values: Extreme Ownership, Intentional Creativity, Fun, Teamwork, White-Glove Customer Experience, Growth-focused, Entrepreneurial Spirit.Company Overview: We are an entrepreneurial firm focused on strategic planning, project development, program management, and construction management. We are a dedicated team of professionals, committed to delivering innovative solutions to our clients by inspiring people and places. We believe that our approach to grow, empower, and deploy Project Leadership is our differentiator in the client and talent marketplace. We have been steadily growing and establishing ourselves as an entrepreneurial leader in the industry. As we continue to expand, we are seeking a highly capable and experienced Director of Construction Management to join our senior leadership team and play a crucial role in directing our construction project and program success. \r\n\r\nOur core values drive how we hire, fire, train, incentivize and reward. They steer our company’s growth and serve as the common ground we seek in professional relationships with our clients and team members. mcfa core values: Extreme Ownership, Intentional Creativity, Fun, Teamwork, White-Glove Customer Experience, Growth-focused, Entrepreneurial Spirit.

Job Description At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love. Blue Nile is looking for a Full-Time Luxury Sales Consultant who is eager for an exciting opportunity to join our retail showroom in the Roosevelt Fields Showroom in New York, NY. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A Luxury Sales Consultant at Blue Nile is outgoing, passionate and strives to help others. The company’s customer service goal is to enhance and grow the brand connection experience for customers. Luxury Sales Consultants do this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jeweler for Life” relationship with Blue Nile. Responsibilities: • Communicate the Blue Nile difference, instilling trust and confidence in our brand., • Demonstrate exceptional customer service and continually develop your product knowledge to educate customers., • Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience., • Proactively follow up on all internal and external communications while maintaining Blue Nile service standards., • Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations., • Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth., • Continuously maintain excellent attendance and punctuality., • Consistently achieve or exceed company sales and service goals., • Previous retail sales or customer service experience required., • High School Diploma or GED., • Jewelry experience a plus but not required., • Mandarin Speaking Preferred., • Excellent interpersonal, creative problem solving, organizational and time management skills., • Excellent listening, written and verbal communication skills., • Strong attention to detail and high integrity., • Ability to work within deadlines in a fast-paced environment., • Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems., • Ability to stand for extended periods of time., • Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons. The hourly pay range for this role is $21.00 - $25.00. Final pay rate shall be determined and is based on experience and qualifications. Base pay offered may vary depending on geographic region, internal equity, job - related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions. At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position. Additional Information: Blue Nile (R2NET Inc) is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

Job Description About Westman Atelier A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup. • A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin. Position Summary The Global Pro Artist is the ultimate guardian of artistry excellence, education impact, and event execution for Westman Atelier. Reporting to our Head of Sales with a dotted line to our Founder, Gucci Westman, this role is instrumental in translating Gucci’s signature aesthetic and luxury philosophy into high-impact regional strategies. You will work as a close strategic partner to Gucci, the corporate Sales & Education team, and our premium retail partners to elevate the in-store experience and drive business results through world-class artistry and event activations. This is a high-visibility opportunity for a poised, articulate, and polished artist-educator who excels at leading masterclasses for both internal teams and consumer audiences. The ideal candidate possesses elite luxury artistry skills, a strategic mindset for identifying team development opportunities, and the ability to command a room with presence and professionalism. Responsibilities: Education/Artistry • Serve as the definitive regional voice for Gucci’s artistry, ensuring her luxury approach is authentically represented across all touchpoints., • Collaborate with Sales & Education Executives (SEEs) to design quarterly education strategies that sharpen artistry skills and accelerate regional sales performance., • Deliver engaging, hands-on artistry training and service excellence workshops that reinforce Westman Atelier’s premium standards., • Lead new-hire onboarding and the evolution of the "Westman 101" program to ensure consistent product knowledge and technique across retail partners., • Facilitate and lead brand-defining events, masterclasses, and "Featured Artist" activations across in-store and virtual environments., • Own event logistics from concept through completion, including scheduling, on-site execution, and comprehensive post-event recaps., • Provide exceptional white-glove service through personalized artistry demonstrations and bespoke product recommendations during brand events and activations., • Lead cluster training, round robins, and ongoing support for Beauty and Personal Stylists to deepen client engagement., • Partner with SEEs and retail leads on seasonal planning and the execution of key retail initiatives., • Collaborate with Sephora RPBEMs on regional strategies and new store openings; manage CRC partnerships and client outreach for department store partners., • 5+ years of elite makeup artistry and retail education experience within the luxury sector. Proven success within Sephora and/or Nordstrom environments is highly preferred., • Exceptional high-level artistry skills with a demonstrated ability to translate complex techniques into digestible, sales-driving education., • Highly poised, articulate, and polished with commanding presentation skills suitable for a luxury brand environment., • Strong project management and decision-making skills, with the ability to manage multiple priorities and meet competing deadlines in a high-growth setting., • Excellent interpersonal skills, with a natural ability to build rapport with store management, internal stakeholders, and VIP clients., • Adaptable and self-motivated with a willingness to work weekends and travel regionally/internationally for events and training., • Proficiency in Google Workspace (Docs, Sheets, Slides) and familiarity with retail systems (e.g., Sephora Education Portal, H@SM).Westman Atelier offers a holistic total compensation package designed to support employees in all aspects of life, including a robust suite of health benefits, wellness perks, 401k, and paid parental leave. The base salary for this position will range from $120,000 - 137,000. Exact compensation may vary based on job related skills, experience, and location. Powered by JazzHR EzcBirzkaf

Job Description PositionSummary: TheSeniorMember Engagement Associate (SMEA) position is an engagement, customerservice,administrativeandmembersupportposition.TheprimaryfunctionoftheMemberEngagementAssociateroleistosupportandpartnerwiththe Senior Member EngagementDirector to scheduleCenterMembermeetings,preparerelevantdocumentsand to track, engage and grow the Center Members'utilizationof the entire portfolio of products within the Human Capital(HC)Center.TheSMEA alsoassistsin efforts toachieve the Center's financial targets. Accountabilities: * Supports Senior Member Engagement Director (SMED)by developing, executing, andmaintaininga member engagement cadence for each HC Center Memberwithin territoryto increase awareness of the Center's resources and build a deeper relationship with Center Executives (CE).Thisincludes:outreach,follow-ups,renewals,forecasting,contract negotiations, saving at-risk members, invoicing, and accounts receivable. * Supports SMED in partnering with internal TCB departments to collaborate, develop, andoptimizenew and existing resources, tools, processes, and strategies related to HC Center memberengagement;e.g.marketing, new product development, events, etc. * Expertiseof HCCenter's offeringsto proactively engage Membersand provide a"white glove"service. * Assistin the creation ofmarketingcampaigns targeted at key member stakeholders,to beusedbyHCCenter engagement team. * Supports planning and execution of HC Center sponsored regional convenings and events, including coordination with internal teams and external partners, attendee management, materials preparation, and on-site support as needed (light travelrequired). * Assistswith operationallogisticstied to sponsored events and convenings, ensuring seamless delivery and alignment with member engagement goals, including follow-ups and post-event engagement tracking. * Offer direct support forMembers assigned to theirterritory, including allnecessary follow-upsforHC Center Members inatimelyandaccuratefashionafterexternal meetings and e-mail requests. * Be a proactive ambassador of the HC Center internally and externally at TCB events. * Identifiesprospective executives within Member organizations to reach outto,schedule meetings andparticipatein conversations to share the Center'sresources. * Accurately and regularlyupdates,maintains, andmanagesmultiple systems tracking member activity andutilizationas well asall membership engagement documents.Prepares situation-specific marketing materials,presentations,andothercollateralneededformember engagement/upsellactivities. * Collaborates with Member Development and Enterprise Engagement teams, as well as the Member Engagement Director, to transition new members and develop a first-year engagementstrategy and with any Member "save" efforts. * Whenrequested,attendsoccasionalmeetings inplaceoftheSenior Member Engagement Director. * Responsible for being a champion of our five core values: Relevance, Openness, Innovation, Integrity, and Collaboration * Take the lead on other senior-level MEAduties as assign Qualifications * Bachelor's degree * Two years of relevant experience highly desirable * Project management and administration skills * Strong time management and organizational skills able to multi-task * Ability to collaborate within TCB and with member contacts * Customer service orientation * Strategic, analytical thinkers and results-oriented team players with a customer service mentality. * Ability to be self-motivated and proactive with minimal supervision. * Strong organizational skills with the ability to connect with business professionals at all levels. * Excellent communication skills (verbal and written), ability to multi-task and follow-up. * Proficient in Microsoft Office Suite: Outlook, Word, Excel,PowerPointand Teams. * Ability to quickly learn other software tools * Experience working with CRM platforms preferred; familiarity with HubSpot is a plus.

Job DescriptionCustomer Support Manager New York City, NY | Hybrid (3 days/week in office) | Full-Time About Us CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We're here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste's all-in-one solution to power their operations. But we're just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We challenge each other to grow every day and live by values that shape how we show up: • Serve our customers, serve our industry, • Be infinitely curious, • Resourcefulness over resources, • Win as a team, learn as a team This is a true people manager and operator role. You've built support functions before—you've designed tiered models, written the SOPs, stood up the escalation frameworks, and developed reps into higher-tier contributors. You know how to operate independently, set the strategy, and execute against it without needing leadership in the weeds with you. You're equally comfortable owning a critical escalation personally as you are coaching a rep through their first hard customer call. Success is measured by the team's ability to deliver fast, high-quality support without requiring direct manager involvement—while continuously improving processes, tooling, and customer outcomes. Requirements What You'll DoTeam Leadership & Development • Manage, coach, and develop a team of support representatives through regular 1:1s, performance reviews, and career development planning, • Set clear team goals and KPIs (CSAT, first response time, resolution time, escalation rate) and hold the team accountable, • Build structured onboarding and ongoing training programs that ramp new hires to full readiness within 30 days and continuously deepen product and industry knowledge, • Develop team members into higher-level contributors, measurable through certification rates and reduced escalation volume over time, • Foster a high-performance, customer-first culture grounded in accountability, ownership, and continuous improvementSupport Operations & Process, • Define and implement a tiered support model (Tier 1 / Tier 2) with clear ownership, responsibilities, and escalation paths, • Build and maintain playbooks and SOPs that enable the team to independently resolve 80%+ of inbound issues at Tier 1, • Establish clear criteria for ticket classification, escalation, and resolution expectations, • Continuously refine workflows to improve efficiency, consistency, and qualityCustomer Experience & Escalation Management, • Set and uphold a white-glove standard for all customer interactions—urgency, clarity, and professionalism, • Own escalations and complex cases, serving as the final point of coordination before involving Head of CX, Product or Engineering, • Establish and enforce a standardized escalation framework including SLAs, communication expectations, and ownership across business hours and after-hours, • Own and manage the out-of-service-hours coverage plan, including rotation design, on-call ownership, escalation paths, and ensuring consistent customer experience outside standard hours, • Partner with customers during critical moments (post go-live issues, billing concerns, operational disruptions) to ensure successful outcomes, • Serve as a front-line point of contact for SMB accounts without a named CXM, partnering with the broader CX team to ensure these customers receive a consistent, high-quality experience, • Stay connected to the customer experience through ticket reviews and trend analysis while minimizing direct ticket ownership as the team scalesAI, Automation & Tooling, • Identify high-volume, repetitive tasks and drive automation through AI and tooling with the goal of measurably reducing manual ticket volume quarter over quarter, • Train and optimize AI agents (e.g., Intercom) to deflect Tier 1 inquiries with clear deflection rate targets and quality thresholds, and build AI-assisted workflows such as auto-triage, suggested responses, and proactive status updates, • Continuously evaluate and implement new tools and technologies to improve support scalability and response speedPerformance Visibility & Analytics, • Build and maintain real-time dashboards tracking key metrics (response time, resolution time, escalation rate, deflection rate), • Enable full visibility into team performance without requiring direct involvement in individual tickets, • Monitor trends and proactively adjust staffing, workflows, and processes to meet demand, • Drive accountability through data—owning weekly and monthly performance reporting against defined SLAs and surfacing corrective actions when targets are missedInsights & Cross-Functional Collaboration, • Aggregate and analyze tickets to identify recurring issues, failure patterns, and systemic gaps, • Translate support trends into clear, actionable insights for Product and Engineering with business and operational context, • Drive root-cause resolution by partnering with Product and Engineering through to shipped fixes, tracking reduction in repeat ticket volume for resolved issues, • Build and maintain a self-service knowledge base, continuously updated based on product changes and common support trends, • Collaborate with Implementation, Customer Experience, and Sales to ensure seamless handoffs and lifecycle supportWhat You'll Need, • 5–8 years in customer support, with 2–3+ years directly managing a support team, • Proven track record of building or materially scaling a support function; you've designed tiered models, written SOPs, and stood up escalation frameworks from scratch, not inherited and maintained them, • Experience at a B2B SaaS company; vertical SaaS or industry-specific software strongly preferred, • Proven ability to operate independently, you've built and run support systems without a playbook handed to you, and you know how to prioritize and execute when leadership isn't in the weeds with you, • Demonstrated track record of developing support reps into higher-tier contributors with specific examples of reps you've upleveled to grow into leads, • Comfort owning escalations and after-hours critical incidents personally, not just delegating, • Experience designing and managing out-of-service-hours coverage plans; on-call rotations, escalation paths, and after-hours SLAs, • High standards for customer experience with a natural gravitation toward white-glove service, • Analytical mindset with the ability to aggregate trends across large ticket volumes, identify root causes, and communicate findings with business context, • Strong written and verbal communication skills; you can de-escalate a frustrated customer and coach a junior rep in the same afternoon, • Data-driven with comfort in dashboards and using metrics to drive team performance and cross-functional decisions, • Hands-on experience implementing AI or automation in a support context, you can speak to measurable deflection or efficiency gains you've personally driven, • Experience with support platforms like Zendesk, Intercom, Freshdesk, or similarNice to Have, • Background in waste management, logistics, field service, or municipal services, • Experience with tools like Aircall or Fathom, • Experience writing internal playbooks, SOPs, or help center documentation at scale Benefits Compensation $115,000 - 125,000 annually, based on experience. Salary ranges reflect our commitment to competitive, transparent pay. What We Offer This is not just a job. It's an opportunity to make a real impact in a critical industry. • Join a high-performing, mission-driven team transforming a critical industry, • Competitive salary, flexible time off, and ample opportunities for learning and development, • Company-paid medical, dental, and vision coverage, plus 401k At CurbWaste, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Job Description Overview Overview The Outside Sales & Design Consultant is a skilled salesperson with a strong results record, providing exceptional service in custom designs and organizational solutions for homes. This role designs and sells custom spaces to customers in their homes by appointment. This position manages and coordinates all phases of customer projects from in-home consultation, design, installation, and organizing to provide a seamless customer experience. This role is also responsible for building repeat clientele, receiving customer referrals, and creating their own leads in addition to leads provided by TCS. This role serves as part of a Custom Space Outside Sales and Design team for their local market and is a full-time exempt position offering a competitive base salary complemented by a ramp-up period and a lucrative monthly bonus incentive tied directly to sales performance. What We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. Responsibilities • Meets or exceeds sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for all areas of a home, • Ability to establish trust, rapport and understand customer needs to design and present projects and customized plans in a clear and professional manner, • Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others, • Develops clientele and new leads through ongoing customer relationships, networking, and referrals, • Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals, • Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities, • Maintains discretion related to all confidential/sensitive company and customer informationWe believe in taking care of our team. That’s why we offer a comprehensive benefits package that goes beyond just health insurance (though we’ve got that covered too!). Here at The Container Store, we’re passionate about helping you contain your health, grow your career, and find balance in your life.We also provide rewarding pay that recognizes the value you bring to the team, including an 8-week paid training program, followed by a $35,000 base draw and the opportunity to earn upwards of $120,000 in total take-home pay through uncapped commission. Experience and Skills Required • College degree preferred with 2-5 years of outside sales experience preferred; custom spaces or closets experience preferred, • Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white glove customer service space, • Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries, • Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing, • Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities, • Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCad based design tools; and Windows-based systems, with strong overall technical skills, • Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards, • Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act Stores Physical Requirements State Specific Notices

Job Description Who is Atominvest Atominvest is the operating system for modern private markets asset managers. Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows. Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally. We aim to deliver ongoing high-quality outcomes for them through a long-term partnership mindset. At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big. It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SaaS companies on the planet. We’ve gone from zero to ten, now we’re looking to go from ten to one hundred! Role Overview: As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world’s leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You’ll Be Doing * Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. * Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go-live, and post-deployment adoption. * Shorten time-to-value by proactively managing timelines, dependencies, and client expectations. * Analyze client datasets, workflows, and reporting structures to configure optimal solutions. * Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. * Deliver white-glove support, ensuring issues are escalated, prioritised, and resolved quickly. * Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you’re excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we’d love to hear from you. Requirements * Prior experience in Customer Success, Implementation, or a client-facing role in a high-growth B2B SaaS environment. * Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. * Exceptionally organised, with strong project management instincts and attention to detail. * Analytical, structured thinker with experience interpreting and working with client datasets. * Advanced Excel skills. * Clear, concise written and verbal communication—you can simplify complexity for senior stakeholders. * Proven ability to deliver best-in-class client service in fast-moving environments. * Collaborative team player who contributes ideas and learns quickly. * Ambitious, entrepreneurial mindset with resilience and a bias toward action. * Bonus: hands-on project management experience or formal PM frameworks. Interview Process * Initial screening call * Conversation with our US Customer Success Lead * Case study * Interview with our Global Head of Customer Success * Conversation with US team member * Offer and onboarding at Atominvest What we offer * Competitive compensation (fixed base salary + performance incentives) * 25 days of holiday per year + bank holidays * Hybrid working style (a minimum of 3 days in our central London office is required) * Cycle2Work scheme * Employee Assistance Programme (EAP) to support employee wellness * A culture of trust, ownership, responsibility and autonomy in your work * An incredible team of smart and mission-driven people to work with * Fun working atmosphere * Significant growth opportunities * Company-wide socials and events Compensation Range: $80K - $100K

Job DescriptionFront Desk Receptionist (Contract) Position Overview We are seeking a polished and professional Front Desk Representative to support daily office operations in a small, high-visibility environment. This individual will serve as the first point of contact for visitors and employees, delivering a “white glove” experience while ensuring the front desk runs smoothly and efficiently. This is a critical, client-facing role requiring strong organizational skills, reliability, and a welcoming, proactive demeanor. Key Responsibilities • Manage and maintain the front desk area, ensuring a professional and organized environment, • Greet visitors and clients with a high level of professionalism and hospitality, • Provide a “white glove” service experience for high-profile guests, • Support day-to-day office operations and administrative needs, • Coordinate and schedule conference rooms, meetings, and calls, • Assist employees with general office requests, • Restock office supplies and snacks as needed, • Serve as a liaison to the Manager of Office Services, • Previous front desk, receptionist, or administrative experience preferred, • Strong interpersonal and communication skills, • Professional presentation and demeanor, especially when interacting with high-profile clients, • Highly organized with strong attention to detail, • Reliable and punctual with a strong work ethic, • Ability to multitask and manage priorities in a small office environment, • Small office setting (approximately 30 employees), • Standard hours: 8:30 AM – 5:30 PM (1-hour lunch break), • Ideal candidate is personable, positive, and takes initiative to build relationships within the office #ZRPROF Company DescriptionWe are the experts in Human Capital. It starts with a commitment to personal attention. A single point of contact from day one. That's what makes The Panther Group different. That is how we deliver results to our clients and candidates. Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about attention to detail. We attract the right talent, connect job seekers with the right jobs and provide the right custom solutions because we worry about the little things. Providing our clients the best value for their dollar, finding our job seekers opportunities where they can thrive, giving our clients and candidates the level of service they deserve, leveraging the most efficient processes in the industry.We are the experts in Human Capital. It starts with a commitment to personal attention. A single point of contact from day one. That's what makes The Panther Group different. That is how we deliver results to our clients and candidates. Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about attention to detail. We attract the right talent, connect job seekers with the right jobs and provide the right custom solutions because we worry about the little things. Providing our clients the best value for their dollar, finding our job seekers opportunities where they can thrive, giving our clients and candidates the level of service they deserve, leveraging the most efficient processes in the industry.

Job DescriptionCompany Description Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Job Description As Nielsen continues its transformation into a world-class revenue engine, we are seeking a Senior Manager of Retention Marketing to own the post-purchase customer journey. You will lead a sophisticated dual-track program: providing bespoke, "white-glove" experiences for our top-tier global enterprise clients while building a high-velocity, automated engine to drive retention and cross-sell opportunities across our mid-to-long tail segments. You are a strategic operator who understands that retention is not just a defensive play, but a growth lever. You have a "General Manager" mindset, capable of pivoting from a high-level executive presentation to the technical nuances of a CRM workflow. You thrive on building from scratch and enjoy the challenge of connecting community engagement to hard revenue outcomes. Key Responsibilities * Elite Account Strategy (The Top 10): Lead the strategy and execution for our highest-stakes global clients. You will design exclusive "white-glove" programs, including high-touch executive engagement and bespoke "In Real Life" (IRL) experiences that solidify long-term partnerships. * Scalable Retention Engine: Design and optimize automated lifecycle journeys for the mid-to-long tail customer base. Your goal is to maximize Customer Lifetime Value (CLV) through data-driven retention tactics and identifying expansion/cross-sell opportunities at scale. * Segmented CRM Excellence: Own the CRM implementation strategy to ensure every communication is personalized and timely. You will leverage deep segmentation to move away from generic messaging toward a highly relevant, value-based dialogue with every user. * Community & Advocacy Building: Bridge the gap between digital and physical engagement by building a thriving customer community. This includes overseeing a dedicated customer forum and a localized event strategy to foster peer-to-peer networking and brand loyalty. * Churn Mitigation & Win-Back: Conduct foundational research into customer health and churn drivers. Implement aggressive "win-back" campaigns and proactive health-scoring to protect our global revenue base. * Cross-Functional Bridge Building: Work seamlessly with Sales, Product, and Research teams to ensure the customer experience is unified and that the "voice of the customer" informs our broader product roadmap. Qualifications * Experience: 8-12+ years of marketing experience, with a heavy emphasis on Retention, CRM, or Account-Based Marketing (ABM) within a global, complex organization. * Retention Expertise: Proven track record of managing both high-touch "white-glove" accounts and high-volume automated retention programs. * Technical Fluency: Deep experience with modern GTM stacks, including CRM platforms (e.g., Salesforce), marketing automation, and community platforms. * Strategic Leadership: Ability to influence C-suite stakeholders and lead cross-functional teams in a matrixed environment. * Education: Bachelor’s or Master’s degree in Business, Marketing, or a related field. Additional Information Enabling your best to power a better media future. Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility. Compensation Transparency: The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives. Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class. Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Job Description Insurance Sales Producer - Personal Lines Private Client Advisor Position Overview World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower individuals and families to make informed decisions to protect their assets, manage risk, and achieve long-term financial security. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. As a Personal Lines Private Client Advisor, your primary responsibility is to identify, cultivate, and manage relationships with high-net-worth individuals and families, providing them with customized insurance solutions tailored to their unique needs. You will leverage World’s expansive resources to offer white-glove service and comprehensive risk management strategies. Primary Responsibilities * Identify, prospect, and develop new business opportunities within the high-net-worth and private client space. * Cultivate and maintain relationships with affluent individuals, family offices, wealth managers, and centers of influence. * Provide expert guidance on complex personal insurance needs, including homeowners, auto, collections, umbrella liability, watercraft, aviation, and other specialized policies. * Utilize World’s broad platform to offer a holistic approach to risk management, integrating solutions across personal lines, commercial lines, employee benefits, and financial services. * Deliver a high-touch client experience, ensuring proactive policy reviews, personalized coverage recommendations, and ongoing risk assessments. * Collaborate with World’s Private Client team and carrier partners to design tailored insurance programs. * Track all sales activities in HubSpot and leverage CRM tools to maximize efficiency and client engagement. Qualifications * Proven experience in personal lines insurance, with a strong focus on high-net-worth/private client solutions. * Deep understanding of affluent clientele and their unique risk management needs. * Ability to cultivate relationships and act as a trusted advisor to clients. * Strong knowledge of personal insurance products, markets, and underwriting guidelines for high-value assets. * Active Property & Casualty insurance license required. * Experience with agency management software such as AMS360, Epic, and sales CRM tools like HubSpot is preferred. * Demonstrated ability to build and present customized risk management solutions. Compensation As a Personal Lines Private Client Advisor, your compensation is directly tied to your effort and performance. We offer a competitive base salary plus commissions, along with a full suite of employee benefits, including an immediately vested 401(k) match. The base salary range for this role is $60,000 to $200,000+, depending on experience and revenue generation capabilities. Your base salary will grow as your book of business expands, offering significant earning potential. Equal Employment Workforce and Workplace World celebrates and supports diversity among its employees. We are an equal opportunity employer, dedicated to fostering an inclusive workplace regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status. We also provide reasonable accommodations for applicants and employees with disabilities. To Executive Search Firms and Staffing Agencies: World does not accept unsolicited resumes from agencies without a signed mutual service agreement. Any unsolicited resumes will be considered World’s property, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting World’s Human Resources Talent Department first. Join World Insurance Associates and help protect what matters most to high-net-worth clients through personalized, sophisticated risk management solutions #LI-ET1 Powered by JazzHR z63aFIb0ZD

White Glove Community Care - - Responsibilities: Assist with activities of daily living; Check vital signs; Provide home health care to maintain client comfort; Support clients in daily routines and mobility; Ensure patient safety and well-being at home.

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White Glove Community Care - - Responsibilities: Provide in-home health aide services to clients in New Jersey.

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