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Job DescriptionCompany Description Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description Pay: $22.00/hr Williams Lea is hiring for Facilities Associate for our New York office to work Monday to Friday 9:00 am to 6:00 pm The Facilities Associate is a member of the Williams Lea team delivering exceptional customer service at our client. Responsibilities include facilities, hospitality and receptionist and other general office duties as needed. Job duties (* denotes an “essential function”) * *Provide expertise to co-workers through indirect supervision and/or guidance as required * *Assign tasks to team members and monitor through completion * *Prioritize and monitor workflow * Set up and break down office meetings and events * Perform office and workstation moves * Assist in process improvement ideas * *Train new employees on policies and procedures * *Work with external vendors and other client departments as needed to coordinate work * *Communicate with client on project or deadline issues * *Process incoming client project requests * Monitor office supply inventory levels and weekly inventories * *Coordinate projects with Building Engineers to address office issues * Monitor office event schedule and room set ups * Maintain effective relationships with vendors * Fill in at Facilities and Hospitality, as necessary * *Monitor areas of responsibility activities and insure quality customer service experience * *Monitor daily reporting activities for accuracy and detail * Troubleshoot basic equipment problems, placing service calls when needed * Handle sensitive and/or confidential documents and information * Utilize appropriate logs for all work * *Facilitate communication with supervisor/manager * Use equipment and supplies in a cost efficient manner * *Respond to calls and emails in a timely manner Qualifications * High School diploma or equivalent * Minimum of 2 years’ experience working in legal, banking, or large corporate environment in facilities, property management, building operations, hospitality * knowledge of facilities, hospitality and/or reception, with the ability to recommend options to clients * Intermediate knowledge of power tools, hand tools and/or machinery * Ability to assemble small furniture items and hang frames on the wall (e.g. diplomas, pictures ) as needed * Knowledge of audio/visual equipment helpful * Ability to manage relationships with external vendors * Must be able to successfully navigate thru Microsoft Office applications, Outlook, Adobe PDF files * Proficient computer skills * Knowledge of web-based job submission tools (e.g., Engage) preferred * Ability to effectively troubleshoot issues that arise * Maintain professional demeanor and appearance at all times * Demonstrate social awareness and the ability to exhibit professionalism * Ability to handle sensitive and/or confidential documents and information * Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level * Ability to check the work of other team members to insure quality of services being provided * Ability to make independent decisions that conform to business needs and policy * Ability to work in a fast-paced team environment * Attention to detail with emphasis on accuracy and quality * Ability to prioritize work to balance multiple projects and deadlines * Ability to meet deadlines and complete projects timely in an environment with changing priorities * Excellent verbal and written communication skills * Exceptional customer service skills * Must be able to communicate and interact effectively with multi-functional and diverse backgrounds * Ability to lift up to 40 lbs. on a regular basis * Ability to research and seek information when needed * Proven ability to identify process improvements * Ability to work overtime as needed Additional Information It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing. #LI-0925 #LI-onsite #GOC All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Williams Lea is hiring for an Office Services Associate for our New York City office to work Monday to Friday 12:00 pm to 9:00 pm!. Services include but are not limited to

Minimum of four years receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment. Williams Lea is hiring for a Receptionist, Sr. Receptionist is responsible for providing covering the reception desk, greeting visitors and g

Williams Lea is hiring for a Presentations Supervisor for our New York City office to work Monday to Friday 4:00 pm to 12:00 am!. The supervisor empowers and enables their team to execute service delivery, deliver operational excellence, and supports their team members' growth and development. Super

The Senior Account Manager reports to a senior operational leader and plays a pivotal role in driving service excellence, operational efficiency, team development, and client satisfaction. The Senior Account Manager is a high-impact operations leader within Williams Lea, responsible for overseeing a

Williams Lea is hiring for an Office Services Workflow Coordinator for our New York office to work Monday to Friday 8:00 am to 4:30 pm!. It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national

Lead continuous improvement initiatives and proactively address operational issues before they escalate. Manage a growing team of 35+ staff including direct reports from both front-of-house and back-of-house leadership. Foster a collaborative, performance-driven culture that prioritizes learning, cl

Provide training and development opportunities and serve in mentoring role for his/her direct reports. Williams Lea is hiring for an Account Manager for our New York City office to work Monday to Friday 9:00 am to 6:00 pm!. The role focuses on executing service delivery, delivering operational excel

Williams Lea is hiring for an Office Services Associate for our New York City office to work Tuesday, 9:00 am to 6:00 pm, Wednesday to Friday, 9:00 am to 5:00 pm, Saturday, 8:00 am to 8:00 pm!. The Office Services Associate is responsible for adding value in providing daily back office services for

Williams Lea is hiring for Office Services Associates for our New York office to work Monday to Friday 8:00 am to 5:00 pm. The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Adhere to Williams Lea policies in addition to cl

Williams Lea is hiring for an Office Services Supervisor for our New York City office to work Monday to Friday 8:00 am to 5:00 pm! Pay: $67,085. Coordinate workflow within the team, prioritizing jobs and delegating duties to associates. Assist the team in completing large or more complex jobs i.

The Document Production Associate position is responsible for providing word processing and/or document production services for our clients. Hybrid Edgar Specialist/Document Production Associate. Williams Lea is hiring for a Hybrid EDGAR Specialist/Document Production Associate for our New York City

Williams Lea is hiring for a Receptionist Associate for our New York office to work Monday to Friday, 8:00 am to 5:00 pm!. Maintain a clean, organized, and professional reception desk and lobby area. Minimum of two-year receptionist, switchboard or administrative assistant experience required prefer

Job duties include utilizing appropriate logs for all office services work, ensuring that job tickets are properly filled out before beginning work, performing work in office services, primarily reprographics, mail and intake functions according to established procedures, following procedures to run

Williams Lea is hiring for an Office Services Associate for our New York City office to work Monday to Friday 11:00 am to 8:00 pm. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facil

Hazards include working with office machines (computers, peripherals, copiers, faxes, scanners, bindery equipment, paper cutters, paper, toner) and cleaning supplies.

Job DescriptionCompany Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description (* denotes an “essential function”) • *Ensure team provides outstanding service to client, while building strong customer relationships, • *Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures, • *Create an environment conducive to service expansions and new business opportunities, • *Maximize profitability through the effective utilization of labor and resources, • *Immediately resolve any operational problems or issues, • *Produce required reports on schedule, • *Coordinate workflow within the team, prioritizing jobs and delegating duties to associates, • *Balance team’s day-to-day work assignments with projects and ad hoc requests related to mail volume, reprographics requests, conference room set up, and vendor management, • *Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines, • *Train new employees on policies and procedures, • *Address performance issues among team members, • *Work with manager to create development plans and challenging assignments for team members, • *Escalate to manager client or team concerns to proactively resolve issues, • Adhere to Williams Lea policies in addition to client site policies, • Use equipment and supplies in a cost-efficient manner, • Other duties as assignedQualifications, • Bachelor’s degree or equivalent experience, • 5 or more years’ proven experience in a hospitality enviornment, • Understanding of USPS regulations, • Understanding of reprographics equipment and usage, • Intermediate Microsoft Office Word and Excel skills, • Basic Microsoft PowerPoint skills, • Prior experience managing vendors preferred, • Basic P&L understanding a plus, • Demonstrated experience prioritizing competing priorities under tight deadlines, • Proven customer service skills are required in order to create, maintain and enhance customer relationships., • Good written and verbal communication skills, including professional telephone and email etiquette., • Attention to detail with good organizational skills., • Must be able to meet deadlines and complete all projects in a timely manner., • Ability to handle sensitive and/or confidential documents and information., • Able to make independent decisions that conform to business needs and policy., • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a managerial level., • Must work well in a team environment., • Must be able to interact effectively with multi-functional and diverse backgrounds., • Ability to work in a fast-paced environment., • Must be self-motivated with positive can-do attitude. Additional Information $60,000 - $70,000 per year It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing. #GOC #LI-Onsite #LI-TC1 RRD is an Equal Opportunity Employer, including disability/veterans

Job DescriptionCompany Description Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description Schedule: Mon - Fri 12pm - 8:30pm This is a hybrid role with 2 days on-site, however, you must complete probationary period prior to approval. This schedule may subject to change based on business demands. The Senior Presentation Associate position is responsible for providing presentation services for our clients. Duties: • *Utilize appropriate logs and/or tracking software for all presentation work, • *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle, • *Perform work in presentation design, including, but not limited to creating and editing multi-page/multi-section documents using templates and style sheets for pitchbooks, graphs, charts, presentations and other print/design projects; intake and workflow coordination functions as needed, • *Perform printing and binding of presentations as needed, • *Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction, • *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions, • *Communicate with team members, lead, supervisor or client on job or deadline concerns, • *Meet contracted deadlines for service delivery to our clients, • *Troubleshoot basic software or hardware problems, • Help to foster a proactive environment of continuous service enhancement and relationship building with the client, • *Perform Quality Assurance on own work and/or work of others, as requested, • Adhere to Williams Lea policies, in addition to client policies, • Use equipment and supplies in a cost efficient mannerQualifications, • Bachelor Degree or equivalent, • Minimum 3 years of experience with presentations preferably in a legal, banking or large corporate environment, • Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skills, • Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples), • Strong attention to detail; able to work on multiple projects simultaneously, • Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests, • Must have good organizational skills, • Must have experience printing and binding presentations, • Must be able to meet deadlines and complete all projects in a timely manner, • Ability to handle sensitive and/or confidential documents and information, • Able to exercise good judgment to make decisions that conform to business needs and policy, • Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level, • Ability to maintain professional composure when working with immediate deadlines, • Ability to work both independently and collaboratively as part of a team, • Ability to work in a fast paced environment, • Ability to communicate professionally both verbally and in writing, • Must be self-motivated with a positive attitude, • Proven customer service skills are required in order to create, maintain and enhance customer relationships Additional Information Pay: $34.00/hour Benefits: • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug), • 401k Retirement Savings Plan Including Employer Match, • Paid Time Off (PTO), • Life Insurance, • Paid Parental Leave, • Short-term & Long-term Disability, • Healthcare & Dependent Care Flexible Spending Accounts, • Domestic Partner Coverage, • Commuter Benefits, • Legal Assistance, • Employee Assistance Program (EAP), • Access to on-site Gym and Café, • Company Provided Parking Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing. #GOC #LI-MY1 #LI-onsite #LI-hybrid All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

The Guest Services Manager delivers exceptional customer service for our clients by coordinating workflow in the Front of House operations for a premier law firm client of Williams Lea. Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual eq

Williams Lea seeks an Account Manager to join our team! Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms. Drive continuous improvement; keep client and manager informed of significant and potential issues, a

Set up conference rooms according to client's request, including audio/visual equipment, food, beverages, utensils, ice, etc. Use equipment and supplies in a cost efficient manner. New York City office to work Monday to Friday 11:00 am to 8:00 pm! Pay: $26.

The Operations Manager is an operations leader who will communicate a vision for how Williams Lea best serves our clients across single or multiple service offerings, and who empowers and enables their team to bring that vision to life. Identify opportunities for account growth, new services, resolu

Williams Lea is hiring for a Records Compliance Specialist for our New York City office to work Monday to Friday 8:00 am to 5:00 pm!.

Responsibilities include leading employee(s) and directing workflow for one or more service lines in: reprographics (copy) and mail services in both physical and digital environments, intake, hospitality, facilities, audio/visual, reception, expense processing, accounts payable, or other back-office

The Guest Services Manager delivers exceptional customer service for our clients by coordinating workflow in the Front of House operations for a premier law firm client of Williams Lea. Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual eq

Job DescriptionCompany Description Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description Williams Lea is hiring for a Hospitality Associate, Sr. for our New York City office to work Monday to Friday 11:00 am to 8:00 pm! Pay: $26.00/hour The Senior Hospitality Associate position is responsible for providing hospitality and catering services as a client site including conference room set-up, reception assistance and other general office support as needed (copy, mail and intake functions) Job duties: * (* denotes an “essential function”) • Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately., • *Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc., • Clean up conference rooms after use and return property to vendors if necessary., • Prepare coffee and other beverages in assigned kitchens each morning., • Clean up coffee makers in each kitchen in the evening. Communicate with supervisor or client on meeting request concerns or deadline issues. Maintain inventory of catering supplies and order supplies as needed. *Place orders for food and beverages for use during meetings Assist in training new hires., • Prioritize work flow. Assist in process improvement ideas., • Answer telephone in hospitality center., • Adhere to Williams Lea Tag policies in addition to client site policies. Use equipment and supplies in a cost efficient manner., • Must be able to lift up to 50 lbs. on a regular basis., • Provide back-up support to Reception and/or Office Services as needed.Qualifications, • High school diploma or equivalent., • Minimum of one (1) year Hospitality services experience in a legal, banking or corporate environment or three (3) years of experience in hospitality, restaurant or housekeeping industry, • Able to make independent decisions that conform to business needs and policy., • Strong interpersonal communication skills required., • Excellent organizational skills required., • Must be able to meet deadlines and complete all projects in a timely manner., • Strong attention to detail is required., • Must work well in a team environment., • Professional attire and demeanor required., • Good written communication skills., • Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level., • Ability to work in a fast paced, high energy environment., • Ability to work on multiple projects simultaneously., • Ability to operate basic audio/visual equipment., • Professional telephone demeanor., • Ability to anticipate client’s needs for meetings and events., • Must be self-motivated with positive can do attitude., • Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site., • General work environment is professional., • Potential hazards are involved in working with hot food and cleaning supplies., • Must be able to work standing up all or most of the time., • Ability to work overtime as needed. Benefits: • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug), • 401k Retirement Savings Plan Including Employer Match, • Paid Time Off (PTO), • Life Insurance, • Paid Parental Leave, • Short-term & Long-term Disability, • Healthcare & Dependent Care Flexible Spending Accounts, • Domestic Partner Coverage, • Commuter Benefits, • Legal Assistance, • Employee Assistance Program (EAP), • Additional Employee Perks and Discounts Additional Information It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing. #GOC #LI-0925 #LI-onsite All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms. Williams Lea seeks an account manager to join our team!. Educate clients regarding Williams Lea services already providing and those available through strong

Responsibilities include leading employee(s) and directing workflow for one or more service lines in: reprographics (copy) and mail services in both physical and digital environments, intake, hospitality, facilities, audio/visual, reception, expense processing, accounts payable, or other back-office

Self starter, task-oriented leader.