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Job DescriptionWho Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Have you wondered why you’re stuck filling out a paper form to renew a permit? What about not being able to reserve your favorite pickleball court from your phone? Kaizen Labs is redefining government technology and building solutions across parks & recreation, permitting, citizen engagement, and more. We recognize that incumbent software systems are inefficient and sometimes broken. That’s why we believe residents and public servants across America’s 85,000 government agencies deserve access to modern, trusted software that rivals what we use in our daily lives. Kaizen’s software currently serves 25 million residents across the country. Some of our partners include the City of Santa Clarita, Vail Recreation District, and Pima County. Most recently, we launched day pass software for 20 million visitors across Maryland’s state parks. Here is a quick video capturing the essence of our work with Pima County, AZ! Founded in 2022 and based in New York City, we’re backed by Accel and Andreessen Horowitz. Our team of 25 (and growing) is eager to leave a lasting impact on the public services that are so critical to our health, safety, and wellness. Location This is a hybrid role. You will be expected to join our team in person in New York City for three days a week (Tuesday, Wednesday, Thursday). The Role As the second hire on Kaizen’s Proposal team, you’ll step into a unique role that blends proposal writing and market research. You’ll own the development of persuasive, well-structured RFP responses for local governments—particularly in parks and recreation—while also exploring new verticals where Kaizen can grow. This is a high-impact position: you’ll craft the narratives that win competitive RFPs, shape the processes that will scale as the team grows, and contribute to Kaizen’s long-term strategy by connecting research insights to new opportunities. It’s a great fit for someone who loves writing, thrives on structure, and is energized by the chance to influence company growth through both storytelling and strategy. Who You Are * You have a proven track record of writing and winning proposals for state and local governments; experience in parks and recreation is a strong plus. * You’re a strong writer and editor who can translate technical concepts into clear, compelling language for public sector audiences. * You’re curious and analytical, with an interest in researching new markets and verticals to inform company strategy. * You’re organized, detail-oriented, and thrive in environments with multiple simultaneous deadlines. * You bring a mix of independence and collaboration, comfortable working cross-functionally while also owning your projects end-to-end. * You’re excited by the opportunity to help build and scale a proposal function in a fast-growing startup. What You’ll Do * Write winning proposals: Own the development of high-quality, compliant, and persuasive RFP responses for state and local governments. * Explore new verticals: Conduct market research and synthesize insights that guide Kaizen’s entry into adjacent spaces beyond parks and recreation. * Collaborate across teams: Work closely with product, partnerships, engineering, and leadership to gather inputs and shape compelling narratives. * Build scalable processes: Help refine our proposal library, templates, and workflows so we can move faster as the team grows. * Balance deadlines and strategy: Deliver on immediate proposal priorities while contributing to Kaizen’s broader market strategy. * Be a thought partner: Work alongside our Proposal Manager to establish best practices and continue laying the foundation for a growing team. What You Bring * 5+ years of experience in proposal writing or management, ideally with exposure to public sector RFPs. * Demonstrated success in winning competitive proposals at the city, county, or state level. * Strong writing, editing, and proofreading skills tailored to the public sector. * Ability to conduct market research and connect insights to actionable strategy. * Excellent project management skills with experience managing multiple, complex deadlines. * Proficiency with tools like Loopio, InDesign, Figma, and proposal management platforms. * A self-starter mindset and the ability to thrive in a fast-paced, evolving environment. 💚 At Kaizen, we believe that great work starts with taking great care of our people. We’re building something meaningful, and that starts with a culture where people genuinely love to work. Here’s how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option. 🏥 Dental, Vision & Financial Wellness You’re covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: * 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) * 🛡️ $100,000 in fully paid life insurance * 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. * 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility * 🚆 $50/month toward your commute * 🏡 One-time setup stipend (up to $750) for your home or NYC office * 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better * 🎉 $250/year for recreation - because fun matters * 📚 $500/year for professional development - because growth does too * 🍱 Expensed lunch three days a week when you’re in the office * 💻 Company-provided laptop 🌴 Time Off to Recharge * 🌅 Unlimited PTO * 🇺🇸 All federal holidays off * ☃️ A company-wide winter break during the week of Christmas Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. Compensation Range: $90K - $120K

Job Description Since 1984, Share Our Strength® has led the fight against hunger and poverty by inspiring and organizing individuals and businesses to share their strengths. Today, through the No Kid Hungry campaign, Share Our Strength is ending childhood hunger in America by ensuring all children get the healthy food they need. No child should go hungry in America – we’re on our way to making that a reality and we want you to join us. We’re bold, creative, always open to new ideas, and 100% dedicated to our mission. If that sounds like you, we’d like you to consider becoming part of our team. The Senior Major Gifts Officer - New York - will join Share Our Strength during an exciting time of exponential growth. In this role, you will work closely with individuals, families, and family foundations across the New York region to raise more than $1.5M annually in support of our critical mission to end childhood hunger in America. Your primary focus will be securing major gifts ($10,000+) and principal gifts ($100,000+), directly contributing to the New York market’s ambitious revenue goals. The Senior Major Gifts Officer will manage a dynamic portfolio of current and prospective donors—primarily based in New York City—developing tailored strategies for engagement, leading in-person and virtual donor conversations, and delivering compelling written updates. This position will also collaborate with the Events team on cultivation and fundraising events. Additionally, this position will play a critical role in driving the success of the New York No Kid Hungry Dinner, the market’s annual signature fundraising event. To help you achieve your goals, you will have access to extensive resources including a donor operations team focused on data and gift processing, research tools, compelling communications materials and resources led by a best-in-class brand and communications team, a culinary events operations team, finance and human resources colleagues, and the support of our executive leadership team. The executive team is highly motivated and willing to be used as a development and cultivation resource. You will work collaboratively with your peers in other regional locations to share information and develop best practices. This position is based in New York, NY, and candidates must reside in the New York City metropolitan area. The Senior Major Gifts Officer will report directly to the Senior Director of Development – East. The position offers a salary range of $87k to $90k. Exact compensation within the stated salary range may vary based on skills, experience, and internal equity. DUTIES AND RESPONSIBILITIES: • Personally raise $1.5M+ annually toward the New York market revenue goal through major gifts ($10,000+), principal gifts ($100,000+), and by leading fundraising efforts for the annual New York No Kid Hungry Dinner., • Renew and upgrade 80% of assigned donors annually, while identifying and qualifying a minimum of 15-20 new donors and prospects to build a strong pipeline., • Partner closely with the Senior Director of Development to achieve revenue targets and develop long-term growth strategies for the New York market., • Manage a portfolio of up to 100 major donors and prospects, including individuals, families, and family foundations primarily in New York, as well as surrounding areas (New Jersey, Connecticut, and Pennsylvania)., • Collaborate closely with volunteer leaders - Board and Leadership Council members - to deepen their engagement with the mission, enhance their philanthropic contributions, and activate their networks to support fundraising efforts., • Develop and execute creative cultivation and stewardship strategies, including donor meetings, programmatic events and site visits, cultivation events, culinary events, virtual events, and personalized written communications., • Plan and manage all aspects of cultivation and stewardship events, including logistics, prospect/donor strategy, and follow-up., • Strategically engage executive leaders, senior development staff, board members, volunteer leaders, donors, and program staff in donor cultivation and solicitation efforts and through moves management; provide briefings, talking points, and other materials to support these interactions., • Draft compelling proposals, impact reports, and materials for donors and prospects, and personalized correspondence to support solicitation and stewardship efforts., • Collaborate with colleagues on principal gifts ($100,000+) and transformational gifts ($1M+), prioritizing multi-year commitments for campaigns and initiatives., • Lead the New York No Kid Hungry Emerging Leaders group of young professionals by meeting regularly with group co-chairs, recruiting and on boarding new members, planning and executing fundraising and stewardship events, and building a vibrant mission-driven community among the next generation of leaders and supporters., • Maintain accurate records of donor interactions and strategy through Share Our Strength’s CRM system (Raiser’s Edge NXT), ensuring timely and thorough documentation., • Stay informed on organizational programs and hunger/nutrition trends to: identify funding opportunities, share timely and relevant updates with donors, and connect donors with programmatic work., • Serve as a representative of Share Our Strength at organizational and external events—including cultivation events, programmatic events and gatherings, partner events, galas/dinners, and donor meetings—bringing strong public speaking and relationship-building skills., • Support Share Our Strength’s commitment to equity, diversity, and inclusion, ensuring these values are reflected in all fundraising activities and donor engagement., • Work evenings and weekends, as needed, to support events and donor engagement activities., • Demonstrate capabilities for managing staff as the role may evolve over time, with potential for future supervisory responsibilities., • Assist with additional projects and tasks as assigned., • Bachelor’s degree and a minimum of 5 years of relevant experience in a nonprofit, policy, or campaign setting required., • Proven experience fundraising in the New York region, particularly in New York City, with a strong understanding of the local philanthropic landscape., • Event management and execution experience are strongly preferred., • Demonstrated success in managing a donor portfolio, with a track record of increasing revenue through effective cultivation, solicitation, and stewardship strategies., • Exceptional interpersonal and relationship management skills, with the ability to engage individuals from diverse backgrounds, navigate complex dynamics, and exercise sound judgment and emotional intelligence., • Highly organized with strong time management skills; capable of managing multiple complex projects simultaneously in a fast-paced, deadline-driven environment., • Excellent verbal and written communication skills, including public speaking, writing, editing, proofreading, and the ability to convey complex information in a clear and compelling way. Experience ghostwriting for executives or volunteers is a plus., • Experience supporting and managing up to senior leaders, volunteer leaders/board members, and high-level volunteers., • Experience cultivating and stewarding donors from historically marginalized communities—particularly philanthropists of color—is a plus., • Self-starter with a high level of reliability, initiative, and follow-through. Comfortable working independently and meeting concurrent deadlines with minimal supervision., • Ability to thrive both independently in an entrepreneurial setting and collaboratively as part of a remote/virtual team., • Strong alignment with and passion for Share Our Strength’s mission to end childhood hunger., • A sense of humor, grace under pressure, and a strong work ethic., • Willingness and ability to travel as needed. This is a remote position based in the New York City metropolitan area, with the flexibility to work from a home office. The role requires regular local travel for donor meetings and events, as well as occasional travel to Washington, D.C., and other regions as needed. Evening and weekend hours will occasionally be required to support events and donor engagements. Candidates must be able to lift up to 30 pounds. COMPREHENSIVE BENEFIT PLAN: We offer a comprehensive benefits plan which currently includes, but is not limited to, health insurance, dental insurance, vision insurance, retirement, wellness benefits, and paid time off (vacation leave, sick leave, personal leave, holiday, parental leave, bereavement leave, military leave, and jury duty leave). EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: Share Our Strength is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, disability, medical condition, pregnancy or pregnancy-related condition, marital status, sex, sexual orientation, gender expression, military status, age, or any other classification protected by law.

Customer Service / Fully Remote] - Anywhere in U.Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of

Call Center / Customer Service / Fully Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving customer inquiries and concerns; Update and m

Up to $49,800 per year / Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Support Specialist at Cars Commerce, you will: Provide exceptional customer service to all clients through various communication channels such as phone, email, and chat; Troubleshoot and resolv

Billing / Remote] - Anywhere in U.K per year + benefits - As an Accounts Receivable Specialist at Tucows, you will: Manage and maintain the accounts receivable process by accurately recording and tracking all incoming payments and customer transactions; Follow up with customers regarding outstanding

Customer Service / Fully Remote] - Anywhere in U.Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to en

Accounting Assistant / Remote] - Anywhere in U.Up to $22 per hour - As a Bookkeeper at Kickstart Accounting, Inc.Manage and record financial transactions accurately and efficiently; Maintain and reconcile bank accounts and credit card statements.Prepare and submit monthly, quarterly, and annual fina

Customer Support / Administrative Assistant / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / Retirement savings / PTO - As a Customer Service Coordinator at GuideWell, you will: Assist with handling inbound/outbound customer calls; Act as an educational resource to patients, fa

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and tran

CSR / Remote] - Work from Anywhere in U.

Customer Service / Remote] - Anywhere in U.Competitive Pay - As a Customer Support Member you'll: Achieve and maintain expert knowledge on the product; Handle customer inquiries in a timely manner; Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues throu

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental, and vision / 401k matching / PTO - As a Customer Support Specialist at Abridge, you will: Provide exceptional customer service by answering incoming calls and responding to customer inquiries via email and chat; Assist cu

Customer Support / Remote] - Anywhere in U.Competitive pay / Health insurance / 401k / PTO - As a Customer Service Coordinator at Cennox, you will: Manage customer inquiries via phone, email, and chat; Provide excellent customer service by resolving issues and answering questions promptly and accura

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As a Customer Experience Specialist you'll: Provide exceptional phone, text, and email support to consumers and health care providers in an effective manner via provided tools; Help guide c

Customer Service / Fully Remote] - Anywhere in U.Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls a

Customer Support / Remote] Anywhere in U.Up to $65K per year / Extremely flexible hours - As a Customer Service Agent you'll: Book air and ground transportation for clients; Research and locate the best pricing and options for clients based on their needs; Book hotel reservations for clients in thei

Customer Service / Remote] - Anywhere in U.Competitive pay & bonuses - As a Reservations Agent you'll: Handle incoming reservation inquiries via telephone, email, and online platforms; Assist guests in selecting accommodations based on their preferences and needs; Process reservations and payment de

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Up to $49,800 per year / Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Support Specialist at Cars Commerce, you will: Provide exceptional customer service to all clients through various communication channels such as phone, email, and chat; Troubleshoot and resolv

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Customer Service / Fully Remote] - Anywhere in U.Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, an

Medical, dental & vision / 401k match / PTO - As a Service Coordinator you'll: Handle incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all general inquiries as req

Billing / Remote] - Anywhere in U.K per year + benefits - As an Accounts Receivable Specialist at Tucows, you will: Manage and maintain the accounts receivable process by accurately recording and tracking all incoming payments and customer transactions; Follow up with customers regarding outstanding

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving customer inquiries and concerns; Update and m

Medical, dental & vision / 401K / PTO - As an Accounting Coordinator at CorVel, you will: Research unresolved items prior to month-end closing and resolve; Develop and define monthly A/R Collection plan and supervisor procedures; Balance spreadsheets, prepare reports, and close month on schedule; Un

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

Customer Service / Remote] - Anywhere in U.Up to $64,250 per year / Health, dental & vision / 401k match / PTO - As a Customer Support Rep at Manulife John Hancock, you will: Assist customers with inquiries and provide solutions to their concerns; Maintain a high level of professionalism and custome

Customer Service / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / PTO - As a Customer Experience Specialist, you will: Communicate with customers via phone, email, and text to provide exceptional customer service; Troubleshoot and resolve customer inquiries and issues in a ti

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving customer inquiries and concerns; Update and m

Billing / Remote] - Anywhere in U.K per year + benefits - As an Accounts Receivable Specialist at Tucows, you will: Manage and maintain the accounts receivable process by accurately recording and tracking all incoming payments and customer transactions; Follow up with customers regarding outstanding

Up to $49,800 per year / Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Support Specialist at Cars Commerce, you will: Provide exceptional customer service to all clients through various communication channels such as phone, email, and chat; Troubleshoot and resolv

Accounting Assistant / Remote] - Anywhere in U.Up to $22 per hour - As a Bookkeeper at Kickstart Accounting, Inc.Manage and record financial transactions accurately and efficiently; Maintain and reconcile bank accounts and credit card statements.Prepare and submit monthly, quarterly, and annual fina

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

Accounting Assistant / Remote] - Anywhere in U.Both PT & FT Available / Up to $29 per hour / Healthcare benefits / 401k match - As a Bookkeeper at SPRCHRGR, you will: Maintain accurate and up-to-date financial records for the company; Utilize bookkeeping software to record all financial transactions

Customer Service / Fully Remote] - Anywhere in U.Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution t

Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers regarding their inquiries and concerns; Reso

Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appro

Customer Service / Fully Remote] - Anywhere in U.Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to en

Customer Service / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401K / PTO - As a Customer Support Specialist at Second Nature, you will: Respond to customer service emails, calls and chats with a customer centric attitude; Resolve issues with urgency, notifying the customer if it

Customer Support / Remote] - Anywhere in U.Competitive salary and benefits / Flexible hours - As a Customer Service Agent at Trust Wallet, you will: Provide exceptional customer service to our clients through various communication channels such as email, live chat, and calls; Assist customers with t

Customer Service / Fully Remote] - Anywhere in U.Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to en

Customer Service / Remote] - Anywhere in U.Competitive pay / Flexible schedule - As a Customer Service Coordinator at Honeydew, you will: Serve as the primary point of contact for patients, providing guidance, support, and information about their care plans; Answer patient inquiries related to appoi

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO - As a Call Center Rep at you will: Handle a high volume of inbound and outbound calls in a professional and timely manner; Maintain a positive and empathetic attitude towards customers; Listen actively to custome

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;