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Job Description At Bonner Carrington, servant leadership is at the heart of how we conduct business and how we treat our team members. We pride ourselves on taking care of our properties, clients, residents, and employees. If this is aligned with who you are, apply NOW. We are looking for a Compliance Officer who has the skills, expertise, and experience to really drive Bonner Carrington Property Management’s passion for quality and servant leadership. If you have what it takes and want to join an exceptional team then we want to hear from you! The primary objectives for this role are to provide detailed compliance monitoring work along with training which will involve the review of resident files for overall compliance with the Low-Income Housing Tax Credit Program, Multi-Family Bond Program, HOME , Section 811 and RAD programs. This position will work under general supervision with latitude for the use of initiative and independent judgment. You should possess a passion for knowledge and are willing to learn the regulatory requirements for the programs we maintain in order to ensure overall compliance. The ideal candidate is an exceptionally organized, methodical professional with the experience necessary to optimize our department with respect to accuracy and compliance. Maintain a professional appearance and demeanor, as well as the ability to hold proprietary information in the strictest of confidence. Objectives of this Role • Review of initial move-in files for regulatory eligibility while providing support to business partners in order to ensure move-ins are processed quickly and efficiently in order to maximize occupancy while providing excellent customer service, • Conduct regular electronic spot audits and full file audits, as needed, in preparation for City, Investor, and/or TDHCA file reviews, • Prepare, analyze, and summarize relevant data in order to optimize evaluations and the monitoring of affordable housing programs for accuracy, and compliance with program requirements and with all applicable federal and state rules and regulations along with each community LURA, • Participate in developing, revising, and implementing compliance policies and procedures., • Conduct full lifecycle of final move-in files and annual re-certifications, • Prepare, analyze, and send internal audits to communities on a quarterly basis in a polished manner, • Prepare and submit timely reports to include Quarterly Vacancy, Affirmative Marketing Plans, Annual Owner Compliance Report, Unit Status Report, Housing for Persons with Disabilities Report, Form 8703 and all other required reporting., • Coordinate with the President of Compliance on compliance related matters, • Assist in developing and implementing training and support to all of our business partners on the systems we utilize, policies, procedures, and our core processes, • Review supportive services and affirmative marketing and recommend strategies that optimize efficiency and quality, • Manage and correct problems or violations and institute practices to eliminate errors/lapses in regulatory compliance., • Assists with additional responsibilities when needed, • Critical Thinking, • Excellent Communicator, • Servant leadership, • Relationship Management This is a remote full-time position. Monday through Friday with varied office schedule. Travel Willing to travel, as needed. Skills and Qualifications • Possess the ability to provide exceptional customer service, • Have a passion for serving and motivating high-performance teams, • Possess excellent people skills; the ability to get along with diverse personalities; tactful; professional; flexible., • Have strong time management skills and have the ability to multi-task in a fast-paced, collaborative environment, • Proficient with Microsoft Office programs including Microsoft Teams, • Are resourceful, possess diligence and are comfortable offering solutions and clarity where there is ambiguity, • Have a minimum of 3 years of experience in affordable housing compliance, particularly with HUD and the LIHTC programs., • Experience with OneSite, Yardi or a similar property management software program, • Experience with LIHTC, Project Based Section 8, Section 811, HOME, and RAD programs. Layered compliance experience preferred., • Affordable Housing related designations.., • Accurate data entry and proofreading skills.

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

Customer Service / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / PTO - As a Customer Experience Specialist, you will: Communicate with customers via phone, email, and text to provide exceptional customer service; Troubleshoot and resolve customer inquiries and issues in a ti

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

Customer Support / Administrative Assistant / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / Retirement savings / PTO - As a Customer Service Coordinator at GuideWell, you will: Assist with handling inbound/outbound customer calls; Act as an educational resource to patients, fa

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO - As a Call Center Rep at you will: Handle a high volume of inbound and outbound calls in a professional and timely manner; Maintain a positive and empathetic attitude towards customers; Listen actively to custome

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

Customer Service / Remote] - Anywhere in U.Competitive pay / Benefits - As a Leave Specialist you'll: Drive success through initial customer kickoff and provide a supportive, personalized end-to-end leave of absence experience for customers using a combination of tools to manage, communicate and upd

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Remote working/work at home options are available for this role. Learn how to maximize earnings from home. Great for gig workers, freelancers, or stay-at-home parents.

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

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Customer Service / Remote] - Anywhere in U.As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while

Health, dental & vision / 401k matching / PTO - As a Member Service Specialist at Workit Health, you will: Go above and beyond to provide world-class member experience to individuals interested in signing up for the program, and throughout the members journeys at Workit Health; Communicate and provi

Up to $18 per hour + bonuses / Health, Dental, and Vision / 401k / PTO - As a Member Enrollment Specialist you'll: Be the first point of contact for prospective members; Contact prospects via phone to introduce and explain the Wellth program and assist them with enrollment by showing them how to dow

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Customer Service / Remote] - Anywhere in U.Competitive pay + bonuses / PTO / Employee discount + clothing allowance - As a Customer Experience Agent at Rhone, you will: Provide professional customer support at all times while serving as a front line, go-to resource for all customer needs and inquiri

Up to $55K per year / Medical, dental & vision / 401k / WFH stipend / Ability to work on the weekends - As a Customer Experience Agent you'll: Handle support requests over phone and email; Help Ramp maintain an industry leading satisfaction rate with their customers; Bring insights into how Ramp can

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Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

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Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Call Center Rep at Inizio Engage, you will: Answer incoming calls and respond to customer inquiries with professionalism and empathy; Accurately enter and update customer information in the data

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Customer Service / Remote] - Anywhere in U.Up to $29 per hour / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at AIA Contract Documents, you will: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner; Use Zendesk (

K+ per year / Flexible schedule / Medical, dental & vision / 401k match / PTO / Home office reimbursement - As a Bookkeeper at Burkland, you will: Perform bookkeeping and general accounting services for clients; Maintain accurate and up-to-date financial records; Manage accounts payable and receivab

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Customer Service / Remote] - Anywhere in U.Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer inte

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Customer Service / Remote] - Texas Residents Welcome / Benefits - As a Call Center Rep you'll: Communicate and connect with established and prospective CBN partners through ministering prayer using accepted biblical doctrine-sharing information about CBN and its affiliated ministries-and-encouraging

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