Operations Manager
14 days ago
Malibu
Job Description ABOUT THE ROLE Burton Design & Construction, LLC (BDC) is seeking a highly capable and motivated Operations Manager to join our growing, fast-paced residential construction firm. This role is central to ensuring operational excellence across all active projects, internal processes, and cross-functional teams. The Operations Manager is responsible for driving consistency, accountability, and continuous improvement across project execution, resource utilization, financial controls, and internal workflows. This is a hands-on leadership role requiring strong judgment, problem-solving ability, and the confidence to address issues as they arise in a dynamic construction environment. If you are a proactive leader who thrives in a collaborative setting, takes pride in building scalable processes, and wants to have a meaningful impact on how a construction business operates day-to-day, we want to meet you. WHAT YOU’LL DO The Operations Manager oversees company-wide operational performance, ensuring that projects are executed efficiently, consistently, and in alignment with BDC’s processes, standards, and financial objectives. This role serves as the operational backbone of the organization supporting Project Managers, leadership, and field teams by removing obstacles, improving systems, and enforcing best practices. The Operations Manager is expected to proactively identify risks, solve problems, and respond to urgent operational issues as they arise. Availability to support the team and business needs is critical. KEY RESPONSIBILITIES Operational Leadership & Process Management • Ensure all company operations are carried out efficiently, cost-effectively, and in compliance with applicable laws, contracts, and company policies, • Develop, implement, and continuously improve operational systems, workflows, and best practices across the organization, • Ensure all active projects adhere to BDC’s defined project lifecycle, standards, and operating procedures, • Oversee all in-flight projects to ensure consistency in execution, documentation, communication, and controls, • Conduct weekly and monthly Project Manager process reviews, including schedule health, budget status, risk items, and corrective actions, • Monitor project performance metrics and dashboards; identify trends, risks, and improvement opportunities, • Track company-wide resource utilization, workload capacity, and staffing alignment, • Examine financial and operational data to improve profitability, forecasting accuracy, and cost controls, • Manage operational budgets, project projections, and variance analysis in collaboration with leadership, • Provide oversight for all incoming and outgoing subcontract agreements, contracts, invoices, and key operational communications, • Ensure documentation accuracy, completeness, and adherence to company standards, • Support recruiting, onboarding, training, and supervision of staff in partnership with leadership and HR, • Assist HR with onboarding processes, time-off coordination, and employee compliance matters, • Foster a collaborative, accountable, and solutions-oriented culture across teams, • Identify opportunities to improve the quality, consistency, and professionalism of customer service, • Minimum 2+ years of operations experience; construction industry experience strongly preferred, • Construction Project Management experience is a significant plus, • Strong organizational, analytical, and problem-solving skills, • High level of reliability, integrity, and professionalism, • Ability to work independently with minimal supervision and proactively seek out information, • Comfortable operating in a fast-paced, changing environment with competing priorities, • Proficient with Microsoft Office 365 (Outlook, Excel, Word, Teams), • Experience with construction management software (e.g., Buildertrend) preferred, • Excellent communication skills and ability to engage, speak up and drive a conversation., • Fluent in spoken and written English; bilingual a plus, • Valid driver’s license with a clean driving record, • Reliable transportation and ability to travel locally between job sites and offices, • High school diploma or GED required This is a full-time salaried role with a competitive salary depending on experience. Growth opportunities exist as BDC continues to expand. BDC provides a comprehensive benefits package, including: • 401(k) plan, • Medical, dental, and vision insurance, • Paid vacation, sick time, and holidays, • Professional development opportunities You will report to the Operations Leader, who oversees all BDC regions and helps ensure consistency, alignment, and operational excellence across teams. LOCATION & TRAVEL EXPECTATIONS • Primary office: Malibu, CA, • We are a work in the office culture (this is a requirement) and value team members who come to the office, work together, collaborate and learn from each other. The core hours: 8:00 AM – 5:00 PM, Monday through Friday Top candidates want more than a job—they want purpose, growth, and impact. At BDC, you will: • Be a key contributor in a respected and expanding construction firm, • Work directly with leadership and high-performing teams, • Lead exciting residential builds that you can take pride in, • Influence process improvements and company growth, • Be part of a culture that values integrity, teamwork, craftsmanship, and customer care, • Company outings and celebrations