HVAC SERVICE TECHNICIAN
11 days ago
Cheshire
Job Description HVAC SERVICE TECHNICIAN Cheshire, CT If you're a strong diagnostic tech who takes pride in fixing the real problem and helping homeowners understand their options, this role pays you well for both. Our client is a growing, customer-first HVAC company offering $35–$50/hr plus spiffs, commission, and truck revenue bonuses, along with a take-home company vehicle and a predictable schedule. You'll start your day from home, run 3–4 service calls (no installs), and typically wrap by 4pm. THE BASICS Location: Cheshire, CT Pay: $35–$45/hr, up to $50/hr for the right candidate, plus spiffs, commission, and truck revenue bonuses Service Area: 25–30 mile radius around Cheshire, CT (roughly 15–18 towns) Schedule: Monday–Friday (Tuesday–Saturday option available). First call dispatched from home, on-site by 8:00–8:15am, typically done around 4pm (occasionally as late as 6pm depending on the job). Weekly tech meeting Wednesdays at 7:30am. On-Call: About 2x per month, with a stipend for being on call plus pay for each call you run Reports To: [Owner] WHAT YOU'LL DO • Run 3–4 residential and light commercial maintenance, demand, and service calls per day in 4-hour customer windows (8–12 or 12–4). This is a service role with no installs., • Work on oil, gas, heat pump, AC, and hydronic systems, • Perform full diagnostics and fix the root issue rather than patching it, so customers aren't calling back, • Act as a trusted advisor: walk homeowners through what you find in plain language, flag needed repairs or replacements, and recommend options that fit their home, • Offer maintenance memberships, indoor air quality products, smart thermostats, duct cleaning, comfort add-ons, and water heater upgrades (like heat pump or tankless conversions), • Quote, finance, and close replacement jobs yourself, or hand qualified leads off to a Comfort Advisor, • Work toward a monthly truck revenue target of $60K, • Manage your calls, notes, and quotes on a company iPad in a fully cloud-based system, • Join the weekly Wednesday morning tech meeting to stay aligned with the team WHY HVAC TECHS LIKE WORKING HERE • Competitive base pay of $35–$50/hr depending on experience, • Multiple ways to earn beyond your hourly rate:, • 4% commission on jobs you quote, finance, and sell yourself, such as full system replacements, • 1.5–2% truck revenue bonus when you beat your revenue target, • Flat-fee spiff for every membership or service contract you sell, • Spiff for turning a lead over to a Comfort Advisor who closes it, • $75 per duct cleaning you sell, so 10 cleanings adds $750, • Take-home company vehicle, plus a gas card that works at any station, • Dispatched from home, so there's no morning drive to the shop before your first call, • Steady work: the team runs over 100 service and maintenance calls a week, • A manageable call load of 3–4 calls a day, with most days wrapping around 4pm, • Service-only work, with no install days, • Real schedule flexibility, such as a later start (10am–6pm) if you have personal commitments, or a Tuesday–Saturday week instead of Monday–Friday, • On-call stipend just for being available, on top of pay for every call you run, • Health insurance with three plan tiers, and the company covers 50% of your base-plan premium, • Dental insurance, • PTO that starts accruing on day one, about 10 days a year, with no waiting period, • 7 paid holidays: New Year's Day, Good Friday, Easter, Memorial Day, July 4th, Labor Day, and Christmas, • Company-provided iPhone and iPad, loaded with the service software you need, in a fully paperless operation, • Company uniform shirts, sweatshirt, and hat provided, • A team-first culture where attitude matters as much as technical skill, and the approach with customers is trusted advisor rather than pushy salesman, • A growing company that is adding techs and expanding into plumbing and electrical, which means room to grow WHAT WE'RE LOOKING FOR Required: • 2+ years of HVAC service experience (5–7 years is the sweet spot), • Strong working knowledge of oil, gas, heat pumps, AC, and hydronic systems, • Residential or light commercial background. This isn't a heavy commercial or chiller role., • Solid diagnostic skills and a fix-it-right-the-first-time mindset, • Comfort recommending upgrades and add-ons during service calls in an honest, consultative way, • A team-player attitude, which is valued just as highly as technical skill here, • Stable work history, ideally 18 months to 2+ years at previous employers, • Tech-savvy enough to run your day from a phone and tablet, • Availability for on-call rotation (about 2x per month), • Ability to pass a drug test, background check, and driving record check, • [CERTIFICATIONS, e.g. EPA 608, CT license] Nice to Have (not required): • A proven track record of upselling or closing in a previous service role, • Experience at a well-run, process-driven residential service company, • Indoor air quality product knowledge, • Water heater experience, including heat pump and tankless units #hc266643
