Customer Service Specialist
4 days ago
Branchburg
Job Title: Customer Service Representative (Full-Time, Temp-to-Hire) Location: Branchburg, NJ Industry: Manufacturing Employment Type: Full-Time, Temp-to-Hire Schedule: Monday – Friday, 7:30 AM – 4:00 PM Work Environment: Fully On-Site About the Role: Our client, a well-established manufacturer of pool liners, is seeking a Customer Service Representative to join their team in Branchburg, NJ. This is a full-time, temp-to-hire opportunity for someone who thrives in a fast-paced environment and enjoys helping customers while working with measurements and logistics. Key Responsibilities: • Deliver professional and courteous customer service via phone and email, • Answer incoming calls and assist customers with placing and tracking orders, • Troubleshoot and resolve issues related to orders, shipments, and product inquiries, • Accurately enter customer data and order details into internal systems, • Coordinate with internal departments to ensure timely order fulfillment and delivery, • Assist with measuring and verifying pool liner dimensions—strong math skills required, • Maintain a positive and professional demeanor in all customer interactions Qualifications: • Previous customer service experience, ideally in a manufacturing or distribution setting, • Excellent verbal and written communication skills, • Strong attention to detail and organizational skills, • Comfortable working with numbers and measurements (basic math proficiency is a must), • Ability to multitask and prioritize in a dynamic environment, • Proficiency with data entry and basic computer applications Why You’ll Love This Role: • Opportunity to transition into a permanent position, • Work with a supportive and experienced team, • Gain experience in a niche manufacturing industry, • Make a direct impact on customer satisfaction and operational success Please forward resume for immediate consideration at