Non Emergency Medical Transportation Dispatcher
17 days ago
Canton
Location: Canton, Ohio (In-person training, then remote option available)
We are seeking a Non-Emergency Medical Transportation (NEMT) Dispatcher to join our growing team near Canton, Ohio. The ideal candidate will have at least 1 year of dispatching experience, preferably within the NEMT industry.
Key Responsibilities:
Coordinate and dispatch NEMT trips efficiently and accurately
Ensure on-time performance and effective route planning
Communicate with drivers and clients to resolve issues in real-time
Monitor and update trip statuses using dispatching software
Provide excellent customer service to patients and healthcare partners Requirements:
Minimum 2 year of experience in dispatching (NEMT preferred)
Experience with Routing Box software is a strong plus
Strong organizational, communication, and problem-solving skills
Ability to work independently in a fast-paced environment
Must be available for in-person training in Canton, Ohio for the first few months, with the option to transition to a remote role afterward
