Shift Manager
12 hours ago
Energy Corridor, Houston
• Lead the team: Assign positions, delegate tasks, coach employees, and keep the team motivated., • Manage the shift: Ensure smooth operations from opening through closing, including breaks, staffing, and shift transitions., • Customer service: Handle customer complaints, resolve issues, and ensure guests have a positive experience., • Food quality & safety: Make sure food is prepared correctly and employees follow health, sanitation, and food-safety standards., • Cash management: Monitor registers, cash handling, deposits, and resolve discrepancies., • Inventory & waste: Monitor product levels, control waste, and communicate inventory needs., • Labor management: Monitor staffing and labor hours to keep the shift productive and within budget., • Cleanliness: Ensure dining areas, kitchen, restrooms, and workstations meet company standards., • Performance management: Provide feedback and training and address attendance or performance issues., • Reporting: Complete shift reports, communicate important issues to management, and document incidents.