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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    2 months ago
    $2800–$4800 monthly
    Full-time
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

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  • Telemarketer
    Telemarketer
    2 months ago
    Full-time
    Manhattan, New York

    We are seeking an energetic and motivated Telemarketer to join our dynamic sales team! In this role, you will be the voice of our company, engaging potential clients through outbound calls and warm calling techniques to promote our innovative products and services. Your enthusiasm and communication skills will drive business development, foster customer relationships, and contribute to our growth. This paid position offers an exciting opportunity to develop your sales expertise in a fast-paced environment while making a real impact. Duties Conduct outbound calls to prospective clients, leveraging warm calling strategies to generate interest and qualify leads Engage in B2B (business-to-business) sales conversations, presenting tailored solutions that meet client needs Utilize CRM (Customer Relationship Management) software such as Salesforce to track interactions, update contact information, and manage sales pipelines Negotiate terms with potential clients confidently, ensuring mutual satisfaction and closing deals effectively Follow up with leads through persistent communication, nurturing relationships to convert prospects into loyal customers Collaborate with marketing teams to align outreach efforts and optimize campaign effectiveness Provide excellent customer service by addressing questions, resolving concerns, and maintaining positive interactions throughout the sales process Skills Strong negotiation skills with the ability to influence decision-making positively Proven experience in telemarketing, inside sales, or technology sales environments Familiarity with CRM software like Salesforce or similar platforms for managing customer data and sales activities Excellent communication skills in English, both verbal and written, with a clear and persuasive speaking style Knowledge of B2B sales processes and business development strategies Ability to conduct outbound calling campaigns confidently and professionally Customer service orientation with a focus on building long-term relationships Experience in marketing or technical sales is a plus, especially within technology or software sectors Join us as a Telemarketer and be part of a vibrant team dedicated to growth, innovation, and success! Your proactive approach and passion for sales will help us reach new heights while providing rewarding opportunities for your professional development. Job Type: Full-time Pay: From $17.00 per hour Work Location: In person

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