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Trabajos en Tuckahoe, New York - Page 3Crear alertasJornada completa

  • Change Management Specialist
    Change Management Specialist
    hace 2 meses
    $60–$68 por hora
    Jornada completa
    White Plains

    Hi Greetings! This is Farzana here Recruiter at Infojini Inc. If available and interested, please send in a copy of your updated resume along with the hourly rate expected rate Job Title: Change Management Specialist Location: 123 main street, White Plains, NY 10601 - Onsite Duration: 1 year contract (possible extension) Client: State Government Client Job Functions & Responsibilities • A strategic, organized, and experienced Change Management Specialist to support a portfolio of change work related to our EH&S function., • Collaborate with the leadership of EH&S as well as Change Management leadership and be responsible to develop, implement and sustain key change initiatives. Candidate will need to be strategic-thinking and have a problem-solving mindset, along with the ability to establish connections and build trust by fostering relationships., • Create and execute custom strategies, plans and related documentation based on available data, as needed assessments as well as awareness of the groups being impacted., • Design and deliver supporting change management plans, communications, and materials to ensure successful implementation., • Conduct change impact & benefit assessments, stakeholder interviews, workshops, and more., • Partner with Project Managers and teams to ensure milestones are incorporated into project timelines., • Report progress, interdependencies, and flag any Change related issues and risks, across multiple projects., • Assess training needs, develop training strategies, and assist in training development, design, and delivery with Training team members., • Communicate frequently and build relationships with employees across all functions & levels., • Provide other change support as needed. Skills • Experience managing multiple large, complex change management work streams and multiple projects., • Ability to partner with senior leadership and senior stakeholders to understand change needs, requirements, risks, and coach through change., • Comfortable quickly grasping change needs on large complex projects and topic areas, including organizational processes, policies, and compliance requirements., • Skilled in developing and applying change management measures and related analytic skills., • Skilled change workstream lead, and creative coach to help project team members understand change management requirements and solutions., • Excellent communication and training skills., • Proficiency with Microsoft Office Suite including Word, Excel, and PowerPoint; as well as SharePoint and Teams. Education & Certifications • Degree in Environmental Health & Safety, Occupational Safety, Organizational Psychology/Leadership, Project Management, Communications or similar; graduate work a plus., • 8+ years experience managing change management programs, projects, teams and activities., • Certification in Change Management, Coaching, Project Management, or related skills strongly preferred., • Experience within the utility industry and/ or EH&S function preferred.

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  • Customer Support Agent
    Customer Support Agent
    hace 2 meses
    $26–$28 por hora
    Jornada completa
    East Bronx, The Bronx

    SouthEnd Psychiatry is a growing mental health practice dedicated to providing compassionate, accessible, and patient-centered care. We are seeking a Customer Support Agent to join our team. This role is the first point of contact for patients and prospective clients, ensuring a smooth and supportive experience from the moment they reach out. Key Responsibilities • Respond to patient inquiries via phone, email, and chat in a timely and professional manner., • Assist with scheduling appointments, verifying insurance, and updating patient records., • Provide information about services, treatment options, and policies., • Escalate complex concerns to clinical or administrative staff when necessary., • Maintain confidentiality in compliance with HIPAA and organizational policies., • Track and document all interactions accurately in the system., • Contribute to a positive and supportive patient experience. Qualifications • High school diploma or equivalent required; associate’s degree preferred., • 1–2 years of experience in customer service, call center, or healthcare support., • Strong written and verbal communication skills., • Empathy, patience, and professionalism when engaging with patients., • Ability to multitask, prioritize, and work independently in a remote setting., • Familiarity with healthcare or mental health services preferred., • Proficiency with scheduling systems, EMRs, or CRM tools a plus. What We Offer • Competitive hourly pay or salary, • Remote-friendly work environment, • Health, dental, and vision benefits (for eligible employees), • Paid time off and holidays, • Training and career development opportunities, • The opportunity to make a meaningful impact on patient care

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