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Teleoperador de soporte comercial: Descripción de la oferta: Cecotec es una empresa familiar, joven y tecnológica con sede central en Valencia, reconocida como un referente español en el desarrollo, fabricación y comercialización de electrodomésticos y otros productos electrónicos para el hogar. Desde su creación, ha mantenido una misión clara: democratizar la tecnología para mejorar la vida de las personas, configurando un amplio catálogo capaz de cubrir todas las necesidades de nuestros clientes por medio de soluciones innovadoras que eleven su experiencia al máximo nivel. Con un portfolio que supera los 3.500 productos —desde pequeños y grandes electrodomésticos hasta movilidad eléctrica, cuidado personal, fitness, productos para mascotas, herramientas, descanso… ¡y los que están por llegar!—, Cecotec ha logrado posicionarse como líder tanto a nivel de venta online como en grandes superficies, con una propuesta de valor para canal y usuario más allá del producto y con una fuerte creencia en el comercio justo. Ha tenido un crecimiento imparable y sostenido y ha logrado exportar su modelo de éxito por todo el mundo. Actualmente opera en más de 50 países y cuenta con un equipo de más de 900 profesionales comprometidos con transformar la vida cotidiana a través de la tecnología. Su éxito se sustenta en su firme apuesta por la innovación continua y una cultura empresarial centrada en el compañerismo, el respeto y la colaboración. Cecotec está en plena expansión internacional y busca seguir revolucionando el sector con perfiles profesionales que compartan su espíritu disruptivo. Si te motiva formar parte de un entorno dinámico, con visión de futuro y cultura cercana, ¡Cecotec es tu lugar! Tus funciones principales serán: 🔹 Realizar seguimiento telefónico diario con la red comercial. 🔹 Contactar con los comerciales responsables de cada incidencia para impulsar su gestión y resolución. 🔹 Registrar y actualizar el estado de las acciones realizadas. 🔹 Realizar recordatorios y seguimiento de los casos pendientes. 🔹 Escalar incidencias cuando sea necesario para asegurar su correcta resolución. 🔹 Mantener una comunicación fluida con el equipo de Pricing y Sell Out. 🔹 Elaborar reportes básicos de actividad y seguimiento. Requisitos: ✅ Grado medio y/o superior en administración y finanzas o similar ✅ Experiencia en Call Center ✅ Nivel avanzado de Excel ✅ Conocimiento básicos de estadística ✅ Valorable: Ingles ¿Qué te ofrecemos?: ✨ Un ambiente de trabajo dinámico y en constante evolución ✨ Oportunidad de formación y crecimiento profesional. ✨ Disfruta de descuentos en todos nuestros productos. ¡Para ti siempre será Black Friday! ✨ Tarde de cumpleaños libre. ✨ Jornada intensiva en verano. ¡Súmate a la revolución EveryBody Tech! 💼🚀

Teleoperador/a Atención al Cliente en Carretera – Jornada Completa – Madrid (Alcobendas) ¿Te gusta ayudar a las personas y buscas una oportunidad en atención al cliente? Buscamos Teleoperadores/as de Atención al Cliente para un servicio de asistencia en carretera, gestionando llamadas y solicitudes de usuarios que necesitan apoyo durante sus desplazamientos. ¿Cuáles serán tus funciones? • Atención telefónica a clientes., • Gestión de incidencias y solicitudes de asistencia en carretera., • Coordinación y seguimiento de servicios., • Resolución de consultas y orientación al cliente., • Registro de información en las herramientas de gestión. ¿Qué ofrecemos? • Contrato fijo discontinuo del 22/06 al 30/09., • Jornada completa de 39 horas semanales., • Trabajo de lunes a domingo con festivos (máximo 2 fines de semana al mes)., • Dos turnos disponibles (a elegir):, • Turno de mañana: 08:00 a 16:00, • Turno de tarde: 16:00 a 00:00, • Trabajo presencial en Alcobendas (Madrid)., • Buen ambiente de trabajo y acompañamiento continuo. Formación • Formación inicial obligatoria., • Fechas: del 15/06 al 19/06 de 15h a 23h o de 8h a 16h, • Remuneración: 150 € tras superar el periodo de prueba. Requisitos • Valorable experiencia en atención al cliente o contact center., • Buenas habilidades comunicativas y orientación al cliente., • Manejo básico de herramientas informáticas., • Disponibilidad para trabajar fines de semana según cuadrante., • Disponibilidad para realizar la formación previa.

¡Hola! 👋 Buscamos la pieza clave para nuestro equipo de Corporate Travel en Valencia. Si eres de los que sabe que un viaje de empresa perfecto no es cuestión de suerte, sino de una gestión impecable, eres de nuestro #Team. En Nautalia Business Live buscamos a alguien que no se limite a "atender", sino que se convierta en el aliado estratégico de nuestros clientes Tu misión con nosotros ⤵️ ➡ Atención al cliente de empresa vía telefónica y mail ➡ Asesoramiento y adecuación de las ofertas que han solicitado nuestros clientes para garantizar una mejor experiencia en su viaje ➡ Gestión y reserva de los productos a través de Amadeus. ➡ Gestión de los cambios, cancelaciones y servicios especiales ➡ Facturación de los servicios prestados Nuestro compañero/a ideal es.... 😉 💼 Experiencia de, al menos, 4-5 años como Agente de Viajes Corporativos (Requisito indispensable). 📓 Buenos conocimientos de productos para empresas. 💻 Conocimiento alto de Amadeus (Requisito indispensable, se realizará prueba de nivel). 🤼 Don de gentes y orientación a la venta. ✅ Espíritu proactivo. 🌍 Residencia en Valencia o alrededores (Requisito indispensable). No todo es trabajo, por lo que si formas parte de nuestro equipo podrás acceder a los siguiente beneficios: 🎂 Día de cumpleaños libre 💰 Club de beneficios para empleados ¨Club Travel Live¨ 👶 Semana extra a cargo de la empresa maternidad/paternidad 🍼 Ayuda por nacimiento de hijo/a: 250€ 🏥 Seguro de vida 🧘 Plan de Bienestar 🎓 Plan de Formación ✍ Política de Promoción Interna ✅ Modalidad de trabajo híbrida, tras pasar el periodo inicial de formación ✌ En nuestro equipo, cultivamos un ambiente de trabajo colaborativo y positivo, donde cada persona se sienta valorada y motivada para aportar lo mejor de sí misma. 🏬 Lugar de trabajo: Barrio El Botànic 💰 Banda salarial: Entre 20K y 24K ⚧️ Nautalia Viajes, conforme a su compromiso con la igualdad de trato y oportunidades, basa sus procesos de selección sobre criterios de adecuación al perfil, siempre desde el punto de vista de competencias, experiencia y cualificación profesional garantizando en todo momento la no discriminación por razón de género, edad, ideología, procedencia cultural, etc.. Detrás de cada viaje de negocios exitoso hay un gran profesional. Queremos que seas tú ¿Te sumas? 💥

Verstärke unser B2B Outbound Vertriebsteam! Arbeiten im Homeoffice Abwechslungsreiche Projekte Flexible Arbeitszeiten Du telefonierst gerne und Vertrieb ist dein Ding? Dann bist du bei uns genau richtig, um als Vertriebsmitarbeiter Outbound (m/w/d) unser Team zu verstärken. Deine Aufgaben: Planung qualifizierter Termine mit wichtigen Entscheidungsträgern in Zielunternehmen Identifizierung der Entscheidungsträger, Qualifizierung von Interesse Sorgfältige Nachbereitung der gewonnenen Informationen, um den Vertrieb unserer Geschäftspartner effektiv zu unterstützen Was du mitbringen solltest: (Erste) Erfahrung im Vertrieb, optimalerweise B2B Spaß an der Telefonie und dem Umgang mit Kunden Du bist eine kommunikationsstarke Persönlichkeit Deutsch auf muttersprachlichem Niveau und gutes Englisch Sicherer Umgang mit dem PC Deine Benefits: Du wählst deinen Arbeitsort: Ob von zuhause oder vom Häuschen am See – arbeite, wo auch immer es Dir beliebt. Top Vereinbarkeit von Job und Familien-/Privatleben durch remote Arbeiten und flexible Arbeitszeitmodelle Sicherer Arbeitsplatz und Festanstellung in Teilzeit oder Vollzeit Abwechslungsreiche, spannende Projekte aus den unterschiedlichsten Branchen Ein lockeres und wertschätzendes Miteinander Lust, ein Teil der SalesRakete zu werden? Dann bewirb dich jetzt! Wir freuen uns auf deine Unterlagen. Über uns Wir verstehen uns als externes Vertriebsteam unserer Geschäftspartner und stehen für authentische Gesprächsführung. Stumpfes Ablesen monotoner Leitfäden gibt es bei uns nicht. Wir arbeiten eng mit unseren Kunden zusammen, denken mit und holen als Team aus jedem Projekt das Beste heraus. Du bist Herzblutvertriebler, bringst Call-Center-Erfahrung mit oder bist Quereinsteiger? Bei uns ist jeder willkommen - egal, welchen beruflichen Hintergrund du hast. Bei uns findest du sicher ein Projekt nach deinem Geschmack, das zu deinen Skills passt. Sämtliche Bezeichnungen richten sich an alle Geschlechter.

• Work from Sofia, Bulgaria, • Recruitment Process: Easy, online recruitment process (phone call interview), • Full Relocation Package for relocating candidates We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Bulgaria included. You will be signing the contract directly with the Bulgarian employer. As a Content Moderator with Spanish and English, you will be responsible for: • Reviewing user-submitted back-office content, including material that may be sensitive or potentially distressing, and making sure it follows internal policies and guidelines., • Taking the right action when content does not meet the required standards or may pose a risk., • Keeping up to date with internal procedures to ensure decisions are accurate and consistent., • Spotting recurring patterns and potential issues to help prevent risks before they escalate. Requirements: • Fluent Spanish., • English at B2 level or higher., • Strong attention to detail and confidence working with sensitive information., • Good pattern-recognition skills and the ability to manage changing priorities., • Experience with fraud, spam, or inappropriate content would be an advantage. What We Offer: • Basic salary of 1230€ gross per month, • Welcome bonus of 1500€ gross if you start in June, • Additional health insurance, • Access to 50+ benefits and services, • Work from office in Sofia, Bulgaria, • Opportunity to work for a global, fast-growing company., • Exciting career growth opportunities within the company., • Supportive and collaborative team environment. Relocation package: • €1,500 Gross (paid in 2 instalments) to support relocation and initial rent costs, • Up to 21 days of free accommodation in a hotel or apartment, paid for by the employer, • Employer support in finding long-term housing in Sofia Relocation is required for the entire duration of the training and employment period. We're hiring on behalf of a leading global outsourcing company working within customer/technical support and content moderation roles in Bulgaria. You'll sign directly with the Bulgarian employer. As Real Recruitment Solutions, we guide you through the interview process—providing details on the role, salary, and conditions—offering advice and support at every step to help you secure a job you'll be happy with. By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in the Netherlands and Hungary. The company markets its products under its two global brands – Apollo and Vredestein, and its products are available in over 100 countries through a vast network of branded, exclusive, and multi-product outlets. Descripción general del puesto Como Account Manager de PCT (Turismo, SUV, 4x4 y Light Truck) formarás parte del departamento de Ventas en España y reportarás directamente al Country Sales Manager. Serás el principal punto de contacto entre la empresa y los clientes dentro del segmento PCT. Tu misión será impulsar el crecimiento de ventas, fortalecer la red de distribución y aumentar la cuota de mercado mediante relaciones sólidas con talleres y partners. Responsabilidades principales • Alcanzar los objetivos de ventas, • Analizar mercado, competencia y necesidades del cliente, • Garantizar la satisfacción del cliente, • Negociar contratos, precios y acciones de marketing, • Representar la empresa en eventos y ferias Requisitos • 2–3 años de experiencia en ventas, • Perfil comercial y orientación a resultados, • Conocimiento de canales de distribución, • Excelentes habilidades de comunicación, • Español nativo e inglés valorable, • Manejo de Excel y PowerPoint, • Residencia en Madrid y disponibilidad para viajar (Castilla-La Mancha, la Comunidad Valenciana y Castilla y León (Ávila y Segovia)) Se ofrece • Entorno dinámico e innovador, • Equipo internacional, • Paquete retributivo competitivo, • Coche de empresa, teléfono y portátil, • Formación y desarrollo ¿Por qué unirse a nosotros? Fomentamos la diversidad, la innovación y el crecimiento profesional en un entorno inclusivo donde cada persona aporta valor al éxito común.

About H3C H3C is an industry leader in the provision of Digital Solutions and is committed to becoming the most trusted partner of its customers in their quest for business innovation and digital transformation. We offer a full portfolio of Digital Infrastructure products, spanning computer, storage, networking, 5G, security and related domains, and provide a comprehensive one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet, information security, intelligent connectivity, AI vision, and edge computing, as well as end-to-end technical services. We are also the exclusive provider of HPE® servers, storage and associated technical services in China. “Shaping the Digital Future for a Better Life” is the corporate vision of H3C. We aim to drive the development of the digital economy and, together with customers and partners, create a better life for all. Responsibilities: • Own full territory or account coverage across Public Sector and selected Enterprise customers, • Manage and grow assigned Named Accounts and develop H3C Brand, • Generate and manage a robust, qualified, and predictable sales pipeline, • Deliver quarterly and annual revenue targets, • Lead public tenders, framework-based projects, and complex commercial bids, • Build trusted relationships with C-level executives, senior decision-makers, and influencers, • Coordinate internal teams to deliver winning proposals (RFPs, RFIs, tenders, commercial offers), • Strengthen and activate the local and national partner ecosystem, • Negotiate commercial terms to achieve win-win, long-term relationshipss Requirements: • 8–10+ years of experience in ICT / IT infrastructure sales (Public Sector and/or Enterprise), • Proven success managing regional territories or strategic named accounts, • Strong background selling Networking, Servers, Storage, Virtualization, Cloud and/or AI solutions, • Solid understanding of public procurement and tender environments, • Established relationships with partners, system integrators, and distributors, • Strong executive communication, negotiation, and presentation skills, • Results-driven, autonomous, and execution-focused, • Spanish and English working proficiency What We Offer: • A fast-growing Spain market with strong business momentum, • A competitive full-stack portfolio (Network + Compute + Cloud + AI), • Existing operator and government frameworks to accelerate success, • A mature and expanding partner ecosystem (H3C SPIN), • An international, collaborative working environment, • Attractive compensation and commission structure, • Career growth opportunities in H3C’s priority markets globally

About Geely: Position Objective To lead and develop the Customer Relations function in Spain, ensuring regulatory compliance, manufacturer standards alignment, and the delivery of a premium end-to-end customer experience across the dealer network. The role is accountable for customer satisfaction (NPS/CSI), case resolution governance, retention strategy, and reputational risk mitigation in the Spanish market. Key Responsibilities 1. Customer Experience Strategy & Governance • Define and implement the CRM strategy for Spain in alignment with OEM global standards and local market requirements., • Establish and optimize customer case management platforms, workflows, escalation matrices, and SOPs., • Ensure consistent application of customer policies across all dealers and business partners., • Lead the localization of global customer experience programs for the Spanish market. 1. Regulatory & Compliance Management • Ensure full compliance with Spanish consumer protection legislation (Real Decreto Legislativo 1/2007), warranty obligations, and after-sales regulatory requirements., • Guarantee compliance with GDPR and Spanish data protection law (LOPDGDD) in all customer data handling processes., • Manage regulatory complaints, official claims (Hoja de Reclamaciones), and arbitration/consumer authority cases in coordination with the Legal Department., • Mitigate financial and reputational risks arising from escalated cases. 1. Customer Case & Escalation Management • Oversee the resolution of high-impact, sensitive or reputational-risk cases., • Develop structured escalation protocols between OEM, dealer network, and HQ., • Identify at-risk customers and implement retention or win-back strategies., • Monitor response time, resolution quality, and customer satisfaction performance metrics. 1. Dealer Network CRM Enablement • Provide CRM guidance, training and performance monitoring to the dealer network., • Audit dealer compliance with brand standards in customer communication and complaint handling., • Support dealer improvement plans based on CSI/NPS results and complaint analysis., • Ensure consistency in brand tone, messaging and premium service standards across all touchpoints. 1. Data Analytics & Business Intelligence • Analyze customer behavior trends, complaint root causes, and loyalty indicators to identify business improvement opportunities., • Translate customer insights into actionable strategies supporting Sales, After-Sales and Marketing., • Develop reporting dashboards covering:, • NPS / CSI, • Case volume & resolution KPIs, • Warranty-related complaints, • Regulatory risk exposure, • Provide structured reporting to management and HQ. 1. Customer Growth & Retention Programs • Develop outbound customer engagement campaigns linked to:, • Seasonal campaigns, • Sales initiatives, • Service promotions, • Recall or quality actions, • Collaborate cross-functionally (Sales, After-Sales, Marketing, Legal, Quality)., • Support customer lifecycle management initiatives to increase retention and repeat purchase. 1. Team Leadership & Culture • Build and lead a customer-centric team culture., • Set measurable KPIs and performance standards., • Coach and mentor team members to ensure premium service delivery., • Promote continuous improvement through KPI monitoring and structured feedback loops. 1. Risk & Cost Control • Monitor cost impact of goodwill, compensation cases, and customer programs., • Ensure structured decision-making framework balancing customer satisfaction and financial sustainability., • Identify systemic issues and drive corrective actions with relevant departments. 1. Additional Duties • Undertake other responsibilities reasonably required and aligned with the business development of the Company in Spain.

En Callaghan Inmobiliaria buscamos incorporar una persona para nuestro equipo de Atención al Cliente, una posición clave en la relación con nuestros clientes y en la conexión directa entre las oportunidades comerciales y los diferentes departamentos de la compañía. 🤩 Buscamos a alguien con excelentes habilidades sociales, buena comunicación, capacidad de escucha y orientación al cliente. Una persona organizada, resolutiva y con sensibilidad comercial, capaz de atender tanto por teléfono como de forma presencial en oficina, cualificar clientes, detectar oportunidades y colaborar directamente con el equipo comercial. 🤝 Esta posición es ideal para alguien que quiera desarrollarse dentro del sector inmobiliario, aprender desde dentro cómo funciona una empresa con estructura, método y soporte, y formar parte de un equipo multidisciplinar en pleno crecimiento. ¿Qué harás en tu día a día? Atenderás a clientes por teléfono y presencialmente en nuestras oficinas. Gestionarás consultas de clientes compradores, vendedores, propietarios, inversores y otros perfiles interesados en nuestros servicios. Trabajarás con nuestro CRM, registrando información, actualizando contactos y haciendo seguimiento de oportunidades. Cualificarás clientes para entender sus necesidades, situación y potencial encaje con nuestros servicios. Detectarás oportunidades comerciales y derivarás leads al departamento correspondiente. Colaborarás de forma directa con el equipo comercial y con otros departamentos internos. Harás seguimiento de contactos para asegurar una atención cercana, profesional y eficaz. ¿Qué buscamos? Una persona con vocación de atención al cliente y habilidades sociales. Capacidad para comunicarse con claridad, empatía y profesionalidad. Español nativo o nivel muy alto. Inglés conversacional real, suficiente para atender y mantener conversaciones con clientes extranjeros. Interés por el sector inmobiliario. Organización, responsabilidad y soltura trabajando con herramientas digitales y CRM. 🖥️ Actitud proactiva para detectar oportunidades y ayudar a que cada cliente llegue al equipo adecuado. Se valorará experiencia previa en atención al cliente, sector inmobiliario, ventas, recepción, administración comercial o posiciones similares, aunque también estamos abiertos a personas con actitud, capacidad de aprendizaje y ganas de formarse con nosotros. ¿Qué ofrecemos? Contrato indefinido. Salario a negociar según experiencia y perfil, pero con base en rango de 18.000 a 21.000 € brutos anuales. Sistema de variables vinculado al puesto. Jornada completa. Horario de lunes a jueves de 09:30 a 14:30 y de 15:30 a 19:00. Viernes de 09:00 a 15:00. Puesto presencial en Valencia ciudad: Plaza Legión Española, 12 (acc.). Formar parte de una empresa inmobiliaria con estructura, soporte y un equipo multidisciplinar formado por profesionales de marketing, tecnología, arquitectura, finanzas, coordinación, legal, SDR, inversión y análisis, entre otros. Un entorno donde podrás aprender, desarrollarte y descubrir hacia dónde quieres orientar tu crecimiento profesional dentro del sector inmobiliario. Sobre Callaghan Inmobiliaria En Callaghan trabajamos con una visión integral del sector inmobiliario. Contamos con el equipo de soporte inmobiliario más completo de Valencia, lo que nos permite acompañar tanto a nuestros clientes como a nuestros profesionales con una estructura sólida, especializada y en constante evolución. Somos una empresa reconocida como Great Place To Work, patronos del Observatorio de la Vivienda de la UPV y mantenemos un fuerte compromiso social colaborando con organizaciones vinculadas al acceso a la vivienda para perfiles vulnerables. Si te gusta tratar con personas, tienes buena comunicación, te interesa el sector inmobiliario y quieres crecer en una empresa con estructura, equipo y recorrido, queremos conocerte. Te vemos dentro 🤩

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region, we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from either: • our Bönen (Germany) office OR, • our office in Agrate Brianza, Milan (Italy) OR, • our office in Madrid (Spain) The chosen location will depend on what is most practical for the candidate. Your responsibilities • You provide customer support in the DACH region and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good German and English language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Responsable de Operaciones – Expatriación LATAM (Colombia, Brasil o Perú) ¿Te imaginas dar un salto profesional mientras lideras operaciones clave en un entorno internacional? En ABAI estamos reforzando nuestras plataformas en Colombia, Brasil y Perú y buscamos un/a Responsable de Operaciones con experiencia en el sector de contact center, actualmente en España, que quiera asumir un reto estratégico como expatriado/a en LATAM durante al menos 12 meses (prorrogable). Se trata de una oportunidad única para profesionales del contact center que quieran evolucionar, liderar equipos y asegurar la excelencia operativa en mercados estratégicos para la compañía. 🎯 Tu misión Serás responsable de garantizar el cumplimiento del modelo operativo, el seguimiento de indicadores operativos y financieros, y la satisfacción del cliente, liderando equipos y coordinándote con las áreas de soporte para asegurar resultados y calidad del servicio. 🧩 Principales responsabilidades • Asegurar el cumplimiento de los servicios pactados con el cliente y los niveles de facturación e ingresos., • Liderar y gestionar equipos operativos, garantizando el cumplimiento de KPIs de servicio, calidad y productividad., • Analizar resultados y definir planes de acción ante desviaciones de indicadores., • Diseñar estrategias orientadas a la mejora continua del servicio., • Coordinarte con áreas soporte (RRHH, Formación, Calidad, Tecnología, etc.) para asegurar el éxito de la operación., • Velar por el cumplimiento de las políticas de seguridad de la información, prevención y buenas prácticas corporativas. ✅ ¿A quién buscamos? • Profesionales con experiencia previa en servicios de Contact Center / BPO., • Experiencia en gestión de operaciones y liderazgo de equipos., • Perfil orientado a resultados, calidad de servicio y satisfacción del cliente., • Capacidad de adaptación a entornos dinámicos y multiculturales., • Interés real en una experiencia de expatriación internacional. 🌍 ¿Qué ofrecemos? ✅ Proyecto internacional estratégico dentro del sector contact center ✅ Expatriación de 12 meses, con posibilidad de prórroga ✅ Acompañamiento y acogida personalizada antes y durante la experiencia ✅ Desarrollo profesional y formativo continuo ✅ Condiciones económicas muy atractivas ✅ Alojamiento y seguro de salud incluidos ✅ Soporte integral durante toda la movilidad internacional Nuestro compromiso En ABAI creemos en un entorno laboral inclusivo, libre de etiquetas y con igualdad de oportunidades para todas las personas. Esta oferta está abierta a cualquier persona que cumpla con los requisitos, sin importar su condición. GENTE ABAI #LIBRES #IGUALES #SIN ETIQUETAS Declaración de Igualdad de Oportunidades ABAI está comprometido con la Diversidad, la Inclusión, la Igualdad de Trato y Oportunidades y con la lucha contra la discriminación en cualquiera de sus formas. ✨ ¿Te interesa? Aplica a la vacante y nos pondremos en contacto contigo. 👉 Únete a ABAI y lidera operaciones clave en LATAM mientras das un paso decisivo en tu carrera profesional. #ABAI #OportunidadProfesional #ResponsableDeOperaciones #ContactCenter #BPO #Operaciones #Liderazgo #GestiónDeEquipos #Expatriación #MovilidadInternacional #LATAM #Colombia #Brasil #Perú #DesarrolloProfesional

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Cada día, los productos y soluciones de Jungheinrich se utilizan para mover millones de mercancías en centros logísticos de todo el mundo. Llevamos 70 años apoyando a nuestros clientes en cada paso del camino con nuestros productos innovadores, seguros y sostenibles, que van desde carretillas elevadoras hasta estanterías, software y robots móviles. Invertimos en talento y fomentamos una cultura de apertura, integridad y respeto mutuo. Incorporándote a Jungheinrich tienes la posibilidad de trabajar en un entorno internacional, diverso y multidisciplinar. Strategic Account Manager... ¡Te estamos buscando! ¿Cómo será tu día a día? • Definir y ejecutar planes estratégicos a corto, medio y largo plazo, con una visión 360° del negocio, para los clientes asignados, de acuerdo con los objetivos de la Dirección Comercial y las directrices del grupo., • Realizar una venta consultiva en todas las líneas de negocio, asegurando una explotación integral del mercado y una adecuada coordinación interna con los departamentos implicados., • Preparar presentaciones corporativas y de producto para ofrecer un asesoramiento de calidad (demos, presentaciones, resolución de incidencias, etc.)., • Asegurar el Market Penetration Contact (Obj: 100%), desarrollar y fortalecer las relaciones con los clientes asignados mediante visitas regulares a todos los centros y con los interlocutores clave (compradores, prescriptores, responsables logísticos, etc.)., • Gestionar de forma proactiva los indicadores de actividad comercial (KPIs), corrigiendo desviaciones y asegurando el adecuado desarrollo de cada cuenta., • Asegurar la ejecución de los planes de acción definidos en las reuniones periódicas de seguimiento. Requisitos: • Buscamos una persona con formación en Ciclo Formativo o Universitaria acostumbrada a tratar con ventas técnicas y al detalle, • Nivel alto de inglés (B2-C1), • Experiencia previa en puesto similar de, al menos, 5 años, • Disponibilidad para viajar por todo el territorio nacional >60%, • Habilidades de negociación, orientación al cliente, orientación a resultados y pensamiento estratégico. En Jungheinrich queremos que tod@s se sientan bienvenidos/as y motivados/as, por lo que ofrecemos: • Ser parte de una compañía multinacional líder, en constante crecimiento y con valores corporativos sólidos. Con nuestra certificación Great Place to Work, garantizamos un entorno laboral excepcional y flexible, enfocado en el bienestar de nuestros colaboradores/as., • Contrato indefinido, • Horario flexible e intensivo todos los viernes del año, • Modelo híbrido de trabajo, • Coche de empresa, tarjeta Solred, • Posibilidad de disponer un pack de retribución flexible según tus necesidades y preferencias con seguro médico (subvencionado al 50%), ticket guardería y ticket restaurant, • PPSE (Plan de Previsión Social), • Posibilidad de elegir como quieres recibir tu retribución en 12, 14 o 16 pagas., • Plataforma de Bienestar, un servicio gratuito, que os ayudará a mejorar vuestra calidad de vida y aumentar vuestro bienestar laboral y personal., • Formación inicial y continua a cargo de la empresa Para más información visítanos en www.jungheinrich.es

As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do • Advise and arrange travel for corporate business customers (both individuals and groups), • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services, • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations, • Use Global Distribution Systems (GDSs) such as Amadeus. Training may be provided, • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements, • Use positive telephone service techniques and act on special customer requests, • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For • Passion for excellence in client service, including proactive anticipation of needs, • Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo), • Professional communication in German & English (written and verbal), • Attention to detail, • Act with integrity, and look after personal traveler information, • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation), • Resolving customer issues quickly and independently / with supplier, • Teamwork and openness to feedback

Somos la firma global de talento: Selección, headhunting, formación y consultoría de Eurofirms Group. En Claire Joster creemos en el talento único de cada persona y sabemos que la diversidad aporta valor a los equipos, impulsando organizaciones más innovadoras, creativas y eficientes. Por eso, como parte de Eurofirms Group, y de acuerdo con nuestra cultura People first, trabajamos para generar entornos laborales inclusivos en los que cada individuo pueda crecer y desarrollar su mejor versión. Asimismo, buscamos actuar como agentes de cambio para promover la igualdad de oportunidades en nuestro entorno, fomentando el respeto y apostando por la diversidad en todas sus formas. Buscamos incorporar un/a Customer Service Specialist con alto nivel de francés e inglés para una reconocida compañía del sector lujo. La persona seleccionada será responsable de ofrecer una experiencia excepcional al cliente, alineada con los estándares premium de la marca, gestionando consultas y asegurando un servicio personalizado y de alta calidad. Funciones • Atención al cliente a través de distintos canales (teléfono, email, chat)., • Gestión de consultas, pedidos, incidencias y seguimiento de casos., • Asesoramiento personalizado sobre productos y servicios., • Coordinación con otros departamentos (logística, ventas, retail)., • Garantizar una experiencia de cliente alineada con los valores de marca premium., • Gestión de devoluciones, cambios y resoluciones con enfoque en satisfacción del cliente., • Registro y actualización de información en herramientas CRM. Perfil • Nivel alto de francés e inglés (imprescindible ambos)., • Experiencia previa de al menos 2-3 años en Customer Service, preferiblemente en sector lujo, retail premium., • Excelentes habilidades de comunicación y orientación al cliente., • Perfil resolutivo, empático y con atención al detalle., • Capacidad para gestionar múltiples tareas en entornos dinámicos. Ofrecemos • Incorporación a una firma de referencia en el sector lujo., • Proyecto estable con desarrollo profesional., • Entorno internacional y dinámico., • Salario competitivo según experiencia.

Adkomo was founded in 2018 with the vision of becoming a leading force in digital growth and customer acquisition. Our journey began with a singular focus: to empower brands to expand their reach and connect with more customers through innovative digital strategies. Our team of dedicated professionals has worked tirelessly to build a company that stands out in the crowded digital marketing landscape, driven by a passion for excellence and a commitment to delivering results. We are looking for a Mobile Account Manager with 2+ years of experience in managing and scaling advertising campaigns as well as directly managing publishers and traffic sources. This role involves owning campaigns end-to-end, working closely with publishers, identifying new traffic opportunities, optimizing performance, and ensuring long-term publisher success. The position can be based remotely. Responsibilities • Manage and optimize user acquisition campaigns on mobile platforms, • Identify, recruit, and build strong relationships with new publishers, • Analyze campaign performance and provide actionable insights, • Collaborate with internal teams to ensure campaign success and troubleshoot issues, • Negotiate pricing and placements to maximize ROI, • Monitor KPIs to ensure profitability and scale opportunities Qualifications • Minimum 2 years of experience in digital or mobile advertising, • Strong understanding of affiliate and performance marketing, • Experience working with publishers, networks, or direct advertisers, • Excellent communication and negotiation skills, • Data-driven mindset with strong analytical skills, • Fluent in English What do we offer A dynamic and supportive working environment that encourages collaboration. Hands-on exposure to real projects. Your voice counts, and we want you to be a part of Adkomo’s success. Share your ideas and take ownership of new projects! Mentorship from an experienced marketer who will support your growth. If you are passionate about digital design and eager to develop your skills in a supportive and innovative environment, we would love to hear from you. Apply now to join the Adkomo team and take the first step in your career in performance marketing! Data Protection Close: ADKOMO LIMITED is responsible for the processing of your personal data for the purpose of evaluating your job application for present or future vacancies within our organization. You can consult additional and detailed information about the processing of your data or about how to exercise your rights to access, rectification, and deletion, among other rights, through this link (https://www.adkomo.com/data-protection-information-clause)

Join Maite.ai and help the customer service team transform the field of artificial intelligence applied to the legal sector At Maite.ai, we are transforming the way legal professionals work with artificial intelligence. With a validated product growing at a double-digit rate month after month for more than two years, we are looking for an ambitious professional to join as an Account Manager , building the proactive operations that will drive our retention and expansion in the legal sector. If you are passionate about customer success, AI, and building scalable retention strategies in dynamic environments, this opportunity is for you. About Maite.ai We are an AI-native company with a strong focus on excellence and user satisfaction. Our culture is built on meritocracy of ideas, critical thinking, and attention to detail. Currently, we have a market-validated product with over 3000 clients and 100,000+ users, and we are in full-scale growth mode. And Maite.ai is now proudly part of the Doctrine group, the leader in Legal AI in Europe. We are looking for a highly proactive professional to take ownership of account management and customer loyalty in Spain, motivated to build, automate, and scale our Customer Success operations. About the Role As an Account Manager / Customer Success Manager, you will be the key player in ensuring our clients get the absolute most out of Maite.ai from minute one. Your mission will be to drive account retention, expansion, and loyalty by deeply understanding the workflows of the legal sector. Additionally, you will play a foundational role in building our proactive customer success operations from scratch, ensuring our artificial intelligence becomes an indispensable tool in their day-to-day. What You’ll Do ✅ Lead key account onboardings, ensuring a fast adoption that is fully tailored to the specific reality and needs of each law firm. ✅ Manage client communication across email, phone, and our ticketing platform. Your goal is to always provide clear, human, and practical answers, leveraging artificial intelligence to be as efficient as possible. ✅ Own problem resolution from start to finish. You will execute all necessary operations and dive into the details to guarantee that clients get their issues or questions completely solved. ✅ Run proactive user tracking. You will identify users with low adoption rates and stay one step ahead by offering help sessions or targeted training in legal prompting. ✅ Own the success metrics. You will manage contract renewals and work directly on customer retention, taking ownership of monitoring and improving critical indicators such as churn rate and net promoter score. ✅ Spot upgrade opportunities. You will understand your clients so well that you will know exactly when a law firm needs to transition from a Plus plan to a Teams environment, or from Teams to a Custom plan. ✅ Automate processes using artificial intelligence. You will not just help clients use AI, you will apply it in your daily routine to build and scale our proactive operations without ever losing the personal touch. ✅ Create and standardize playbooks. You will work hand in hand with the reactive support team to document and build our customer success operations from the ground up. What We’re Looking For Proven experience as an Account Manager or Customer Success Manager, ideally in a SaaS, software, or tech environment. You know how to manage and grow a client portfolio. Experience with CRM and technical support tools: It is essential that you have solid experience with these types of tools (Intercom, Freshdesk, Zoho CRM, Salesforce, etc.) so that you can join the team and hit the ground running right away. Absolute proactivity: The mental agility to spot a potential problem and solve it before the client even complains. Approachability, empathy, and problem-solving: You are a great listener, you understand user frustrations, and you communicate in a clear, direct way. Zero textbook answers, 100% real solutions. Strong organizational and negotiation skills: Ability to flawlessly manage multiple accounts at different stages of their lifecycle without losing focus. Professional English (Mandatory). ⭐ (Optional) Legal background or professional experience in the legal sector. Understanding how a lawyer thinks, their deadlines, and their daily routine is a massive advantage in connecting with them. ⭐ (Optional) Familiarity with AI tools and a genuine curiosity to use them to optimize your own work. ⭐ (Optional) Proficiency in French. What We Offer Base gross salary: 30.000€. Permanent contract 100% remote work from anywhere in Spain with a flexible schedule. We focus on results, not hours, with a culture of efficient and essential meetings to promote a real balance between your personal and professional life. We organize regular in-person meetups with the entire team. Top-tier tech equipment and a budget for a home office setup included. Coworking space membership included . 6 additional days of annual leave each year, on top of the 22 statutory days. A total of 28 vacation days per year . Coverflex card to manage your meal, transportation, training, and childcare benefits. ️ Language classes included to support your continuous learning and professional growth. Fast growth in a company with a strong Product-Market Fit and a unique opportunity. Leadership career progression within the Doctrine group. A highly motivated and focused team where innovative ideas are welcomed. If you are looking for a leadership opportunity in a fast-growing AI company at the forefront of the legal transformation in Europe, we want to meet you. Apply now and be part of the legal AI transformation with Maite.ai!

Responsibilities 1. Responsible for the operation and management of the customer interaction channels, such as service hotlines, emails, ZOOMLINK, social media, etc., providing professional and timely customer service and support. 2. Responsible for answering customer inquiries from with accurate information about ZOOMLION products, technologies, after-sales services, etc. Responsible for registering all kinds of customer requests/inquiries in, including but not limited to: service orders complaint processes, consultation processes and etc. 3. Responsible for customer callbacks and satisfaction surveys,contact customers to get feedback and opinions via all sort of method such as calling, sending email, online chat and on-site, record the callback details and customer feedback in the system. 4. Responsible for monitoring and pushing service process, maintaining close communication with customers and product line service team, reminding service team to proceed with service orders promptly, reporting service violation cases to superiors. 5. Responsible for summarizing and reporting problems/suggestions in daily works, building and optimizing customer service processes and standards. 6. Responsible for promoting customer interaction channels to customers by coordinating with relevant departments to make materials such as service brochures and customer gifts. 7. Responsible for other key tasks assigned by the superiors such across-functional communication and cooperation, training about customer interaction channels (such as introduction of ZOOMLINK function and promotion), translation of working materials, etc. Qualifications 1. Bachelor's degree or above, with professional background in Business Administration, Engineering Machinery, Mechanical Manufacturing, English, International Trade, etc. 2. Over one year experience in after-sales service in the construction machinery industry, familiar with the entire after-sales service process. 3. In addition to being proficient in the Spanish, one must be fluent in English or Chinese and possess good listening, speaking, reading, and writing abilities. 4. Proficient in Microsoft software such as Word, Excel, PowerPoint, etc. 5. Identifying the corporate culture of ZOOMLION, one must have a good sense of service and empathy, be good at listening and communicating, be able to independently communicate with internal and external parties, handle customer demands, and have a strong sense of responsibility.

Sales Regional Account Manager – Southern Europe (Based in Spain or Italy) Unattended Retail | Smart Vending | Payments | IoT | SaaS Location: Remote – Southern Europe Languages: English plus another European language. About the Company: Our client is a global technology leader within the unattended retail and smart commerce sector. With a significant installed customer base across North America and a growing international presence with European business in Sweden, Greece, Germany, Italy & Portugal already, the business provides innovative solutions spanning cashless payments, vending management, telemetry, micro markets, smart coolers, self-service retail and connected commerce technologies. Following substantial recent investment and strategic expansion initiatives, the organisation is accelerating growth across Europe and is seeking experienced commercial professionals to help drive market penetration and establish long-term partnerships across key territories. The business combines the agility of a growth-focused technology company with the backing, resources and stability of a large international organisation. The Opportunity: This is not a traditional lead generation or entry-level business development role. We are seeking experienced business development professionals with a proven ability to develop new markets, build strategic partnerships and generate revenue growth across Europe. You will play a key role in supporting the company's continued expansion across the DACH region, France, Italy, Spain and other priority European markets. The successful candidate will possess a strong understanding of unattended retail, vending technology, payments, telemetry, IoT, self-service retail or adjacent sectors and be comfortable engaging with senior decision-makers across operators, distributors, manufacturers and channel partners. Key Responsibilities: Identify, qualify and develop new business opportunities across Europe Build and manage strategic relationships with operators, distributors, resellers and channel partners Develop territory growth plans and execute market expansion strategies Engage with senior stakeholders and decision-makers within target organisations Support the development of partner ecosystems across key markets Collaborate with product, marketing and leadership teams to influence commercial strategy Attend industry exhibitions, conferences and customer meetings throughout Europe Monitor competitor activity, market trends and customer requirements Maintain accurate forecasting, pipeline management and CRM reporting Candidate Profile: Essential- 5-10+ years' experience in business development, sales, channel management or strategic account management Proven success within unattended retail, vending, payments, fintech, telemetry, IoT or related technology sectors Strong track record of generating new business and opening new markets Experience developing channel, distributor or strategic partner relationships Excellent communication, presentation and commercial negotiation skills Ability to work autonomously within a fast-paced international environment Highly Desirable- Existing network within European vending, unattended retail or payments markets Experience selling hardware-enabled SaaS, payment solutions or connected technology platforms Understanding of cashless payments, acquiring, processing, telemetry or self-service retail ecosystems Previous responsibility for multi-country European territories Additional European languages would be viewed favourably. What's on Offer? Opportunity to join a recognised global market leader Significant growth plans and investment across Europe Ability to influence commercial strategy and market expansion Exposure to senior leadership and international stakeholders Competitive salary, bonus and benefits package Long-term career progression within a rapidly growing technology business This opportunity would suit commercially ambitious professionals who enjoy building markets, developing strategic partnerships and driving growth within high-growth technology environments.

At Auren Personas, we operate within the Selection & Executive Search division, providing specialized Human Resources consulting services. We are currently collaborating with a leading company in the the consumer goods sector, based in Valencia, which is looking to expand its team by hiring a professional for the position of Team Leader Customer & Consumer Service Manager The company operates within the camping and outdoor consumer goods industry and manages a portfolio of leading brands in Europe, each with its own identity, forming a strong and complementary offering. These brands cover multiple product categories including camping furniture, leisure products, and tableware, known for their quality, innovation, and design. From its headquarters and distribution center in Europe, the company supplies customers across Europe, including distributors, agents, retailers, and consumers. In addition, it has multiple offices across Europe dedicated to sales, innovation, and marketing activities. With a dedicated team of approximately 40 colleagues, the organization focuses on growth, innovation, and strengthening its position in the international market. About the Role: The company is looking for a proactive and service-driven Team Leader Customer & Consumer Service Manager to lead and further professionalize its international customer and consumer service organization across Europe.This role is based in Valencia, Spain, and is responsible for managing and developing a customer service team operating across The Netherlands, Germany, and Spain, while ensuring the highest possible level of service towards both B2B customers and end consumers. The Team Leader Customer & Consumer Service Manager will play a key role in elevating the department to the next level by implementing AI-driven solutions, optimizing existing software systems, and improving operational processes to efficiently manage the increasing volume of customer and consumer inquiries. This role requires strong leadership, operational oversight, cross-functional collaboration, and a continuous improvement mindset. The ideal candidate combines strong people management skills with a hands-on operational approach and has the ability to improve systems, processes, and customer experiences in a fast-moving international environment. Leadership & Team Management Lead, coach, and develop the international customer and consumer service team across: The Netherlands Germany Spain Create a service-oriented, performance-driven, and customer-focused culture Ensure clear communication, efficient workflows, and strong collaboration between teams and regions Implement KPIs, reporting structures, and performance monitoring to improve service quality and efficiency Support team development through training, coaching, and continuous process improvement initiatives Customer & Consumer Service Excellence Ensure outstanding service delivery towards B2B customers and end consumers across all markets Act as escalation point for complex customer issues and key customer challenges Maintain close oversight of customer satisfaction, response times, and service quality Safeguard consistent communication and professional service across all customer touchpoints Continuously identify opportunities to improve customer experience and service standards Process Optimization & AI Implementation Drive the implementation and optimization of AI tools and existing software systems to improve efficiency and scalability Identify opportunities to automate repetitive tasks and improve response handling processes Analyze workflows and implement improvements to increase speed, accuracy, and operational effectiveness Ensure the department is fully utilizing available systems and technologies Work closely with Operations to optimize integrations and processes Cross-Functional Collaboration Work closely with: Logistics Operations Sales Marketing Finance Ensure smooth internal cooperation to safeguard service levels and customer satisfaction Coordinate proactively on delivery issues, product availability, claims, and operational challenges Support sales activities, promotions, and marketing campaigns to ensure smooth execution and customer communication Systems & Operational Management Maintain strong oversight of all customer service-related systems and processes Monitor operational performance and proactively identify bottlenecks and inefficiencies Ensure accurate and efficient handling of orders, claims, returns, and customer inquiries Contribute to the continuous improvement of internal procedures and operational standards Support scalability and future growth through structured process management Requirements: Experience & Background Proven experience in customer service management, consumer service, or customer operations leadership within an international environment Experience managing and developing international teams Strong background in customer experience, operational processes, and service optimization Experience with ERP, customer service software, and AI-driven support tools Experience in process improvement and operational efficiency projects is highly preferred Industry Affinity Affinity with or experience in consumer goods industry is a strong advantage Understanding of seasonal dynamics, consumer expectations, and retail customer structures is a plus Skills & Competencies Strong leadership and coaching abilities Customer-centric mindset with excellent problem-solving capabilities Strong organizational and operational management skills Experience with AI tools, automation, and customer service systems Analytical and process-driven mindset Strong communication and stakeholder management skills Ability to balance strategic improvements with hands-on operational involvement Fluent in English; Dutch and/or German are strong advantages Spanish language skills are highly preferred Personality Entrepreneurial and proactive Structured and solution-oriented Calm under pressure and able to manage priorities effectively Strong communicator with international cultural awareness Comfortable working in a dynamic, growing organization Benefits: What We Offer A key role in shaping and professionalizing the international customer and consumer service organization High level of ownership and autonomy Opportunity to work across multiple European markets and departments A dynamic and growing organization with strong international brands Opportunity to drive innovation through AI and process optimization Competitive compensation package aligned with experience and performance Thank you for your application and interest. We look forward to discovering your talent! At Auren Selection & Executive Search, we offer a comprehensive range of solutions for talent identification, attraction, selection, and assessment. We provide both local and international services, regardless of hiring volume. Our teams are highly specialized, with over 20 years of experience and a strong track record of success.

Please note: Candidates without sales experience in the construction machinery industry will not be accepted! We only consider candidates with industry experience! Vacancy: Account Manager-Spain-Valencia Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry. Responsibilities Visit end customers and companies, establish, maintain and update customer files in database system Responsible for public relationship development, build and keep reliable relationship with clients Spot business opportunities and follow up with the orders Collect project information and promote sales, analyze competitor information Develop sales plan and implementation plan together, complete sales targets Participate in commercial negotiations for key projects to ensure that regional business objectives are met Support financing and collection work Qualifications Familiar with local market, construction machinery knowledge on priority or Heavy machinery such as Excavator, Mobile Crane, Concrete, Tower Crane, Forklift, Foundation, Aerial Work Machinery, Mining etc. Diploma and Bachelor Degree or above in marketing, Engineer major mechanical, electrical, international business or other relate filed. Have skills for coordinate with leasing is preference Have the sense of responsibility and good communication skills Driving License: Driving license required Kindly email your CV to 00807354@zoomlion-zitc.com Subject: Application for Account Manager-Spain-Valencia vacancy. Please note: Candidates without sales experience in the construction machinery industry will not be accepted! We only consider candidates with industry experience!

About the Role WSO2 is seeking a Commercial Account Manager to drive growth across Spain, with responsibility for expanding existing customer accounts while also acquiring new commercial and mid-enterprise customers. This role requires disciplined account management, proactive prospecting, and strong execution across the full sales cycle. The successful candidate will own a defined territory, working closely with sales engineering, channels & alliances, and marketing to drive predictable revenue growth. Key Responsibilities Account Growth & Retention Own and grow a portfolio of existing commercial accounts through renewals, upsell, and cross-sell opportunities Develop strong account understanding, stakeholder mapping, and expansion strategies Ensure high customer satisfaction and proactive churn risk management New Business Acquisition Proactively prospect and acquire new commercial customers within the assigned territory Drive end-to-end sales cycles: discovery, qualification, value articulation, negotiation, and close Build a healthy, predictable pipeline aligned to targets Territory & Pipeline Management Own a defined territory, balancing existing accounts and new logo focus Maintain disciplined pipeline coverage and forecasting accuracy Manage the entire sales cycle (prospecting, qualification, value creation, close planning, negotiation) Partner & Ecosystem Engagement Work with regional partners and SI ecosystem to co-sell and expand reach Leverage partner capabilities to unlock new opportunities and accelerate deals Cross-Functional Collaboration Partner with Solution Engineering to position WSO2’s API, integration, and IAM platforms effectively Collaborate with marketing on regional campaigns, events, and pipeline-generation initiatives Work closely with the A&C team to onboard and execute partner-led and co-sell motions Qualifications and Skills 5+ years of B2B technology sales experience, preferably in SaaS, or middleware Proven experience in commercial / mid-market account management and new logo acquisition Strong understanding of enterprise buying processes and multi-stakeholder sales Experience selling platforms related to API management, integration, IAM, cloud, or digital platforms is a strong plus Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving skills. Proficiency in CRM systems (e.g., Salesforce) and other sales tools. Bachelor’s degree or equivalent. About WSO2 WSO2 provides the foundational technology that powers the agentic enterprise, enabling organizations to build, govern, and scale autonomous, AI-driven systems. Its unified stack includes an agent platform, an industry-recognized API platform, integration platform, an analyst-recognized identity platform, and an engineering platform to deliver trusted, scalable digital experiences. WSO2’s open-source, API-first, and AI-enabled approach helps enterprises to accelerate innovation. Founded in 2005, WSO2 has offices in Australia, Brazil, Germany, India, Spain, Sri Lanka, the UAE, the UK, and the US, generating over USD 100M in annual recurring revenue. Visit wso2.com to learn more.

Estamos ampliando nuestro equipo! Debido a nuestra gran expansión, seleccionamos para nuestro centro ubicado en el corazón de Valencia un perfil Senior de Ventas y Atención al cliente Las funciones principales que realizará la persona incorporada incluyen; Seguimiento, motivación y desarrollo del pequeño equipo a su cargo. Desarrollo de nuestra nueva línea de negocio, N16SPANISH Venta directa de los diferentes servicios que ofrece Number 16 en sus diferentes líneas de negocio (inglés y español, B2B. B2C) Proporcionar un servicio cercano y de calidad a los alumnos del centro. Seguimiento diario sobre KPIS. Prospección de mercado y búsqueda de nuevas oportunidades de negocio para Number 16 Requisitos; Titulación académica o profesional: Grado Medio o Superior/ Formación Universitaria. Nivel alto de inglés. Habilidades de venta y atención al cliente Pasión por las ventas Horario partido de Lunes a Viernes, terminando a las 19:30 ¡Trabajamos un sábado al mes! Indispensable experiencia en sector educación o retail Experiencia en el sector Español para extranjeros será un plus en el proceso de seleccion Paquete Retributivo; Contrato indefinido. Salario competitivo según experiencia del candidato (28,000€-38,000€ Brutos/año entre fijo y variable) ¿Quieres seguir mejorando tu inglés? ¡Ofrecemos clases gratuitas para todos nuestros empleados! Ambiente de trabajo muy positivo, dinámico e ¡internacional! Descuentos adicionales en diferentes entidades. Plan de carrera; A medida que vayas creciendo se irán ampliando tus funciones dentro de la compañía, recibirás formación específica para el puesto de trabajo y por supuesto, ¡queremos que crezcas con nosotros! Así que te daremos la formación necesaria y moldearemos tu carrera profesional a tu gusto. ¡No hay límites! Si eres una persona positiva, con dotes comunicativos, te gustan las ventas y estás deseando dar tu siguiente paso profesional - this is the place for you! #TheUniqueEnglishCentre

An international company operating in the Food & Beverage ingredients sector is currently recruiting a Customer Operations Specialist to support its French-speaking customer portfolio. The role sits at the intersection of customer service, sales support, and order management, ensuring a high level of service across the full order-to-cash cycle. This position works closely with Key Account Managers and regional commercial teams, acting as a key operational contact for customers. Key Responsibilities • Serve as the main point of contact for customers, coordinating closely with sales and internal teams., • Manage customer orders end to end, from order entry through shipment and invoicing., • Validate customer data at order stage, including pricing, commercial terms, exceptions, and specific logistics requirements., • Handle customer and internal enquiries related to product availability, quality, substitutions, inventory levels, order status, pricing, billing, and invoicing., • Support the sales team with account-related operational issues, including carrier incidents and delivery constraints., • Address customer complaints promptly, ensuring appropriate follow-up and escalation where required., • Maintain accurate customer and account records to ensure efficient billing and documentation., • Ensure adherence to internal processes, policies, and compliance requirements. Profile Sought • Degree-level education or equivalent professional experience., • At least 3 years’ experience in a customer service, customer operations, or sales support environment., • Fluent English is essential (written and spoken)., • Experience working with Microsoft Office, particularly Excel, and ERP systems (i.e. SAP Business One)., • Familiarity with import/export documentation is a plus., • Previous exposure to the food and beverage industry is advantageous. Key Competencies • Strong customer focus., • High level of English, • Communication skills., • Proactive and solution-oriented approach., • High attention to detail and accuracy.

At Auren Personas, we operate within the Selection & Executive Search division, providing specialized Human Resources consulting services. We are currently collaborating with a leading company in the the consumer goods sector, based in Valencia, which is looking to expand its team by hiring a professional for the position of Team Leader Customer & Consumer Service Manager The company operates within the camping and outdoor consumer goods industry and manages a portfolio of leading brands in Europe, each with its own identity, forming a strong and complementary offering. These brands cover multiple product categories including camping furniture, leisure products, and tableware, known for their quality, innovation, and design. From its headquarters and distribution center in Europe, the company supplies customers across Europe, including distributors, agents, retailers, and consumers. In addition, it has multiple offices across Europe dedicated to sales, innovation, and marketing activities. With a dedicated team of approximately 40 colleagues, the organization focuses on growth, innovation, and strengthening its position in the international market. About the Role: The company is looking for a proactive and service-driven Team Leader Customer & Consumer Service Manager to lead and further professionalize its international customer and consumer service organization across Europe.This role is based in Valencia, Spain, and is responsible for managing and developing a customer service team operating across The Netherlands, Germany, and Spain, while ensuring the highest possible level of service towards both B2B customers and end consumers. The Team Leader Customer & Consumer Service Manager will play a key role in elevating the department to the next level by implementing AI-driven solutions, optimizing existing software systems, and improving operational processes to efficiently manage the increasing volume of customer and consumer inquiries. This role requires strong leadership, operational oversight, cross-functional collaboration, and a continuous improvement mindset. The ideal candidate combines strong people management skills with a hands-on operational approach and has the ability to improve systems, processes, and customer experiences in a fast-moving international environment. Leadership & Team Management • Lead, coach, and develop the international customer and consumer service team across:, • The Netherlands, • Germany, • Spain, • Create a service-oriented, performance-driven, and customer-focused culture, • Ensure clear communication, efficient workflows, and strong collaboration between teams and regions, • Implement KPIs, reporting structures, and performance monitoring to improve service quality and efficiency, • Support team development through training, coaching, and continuous process improvement initiatives Customer & Consumer Service Excellence • Ensure outstanding service delivery towards B2B customers and end consumers across all markets, • Act as escalation point for complex customer issues and key customer challenges, • Maintain close oversight of customer satisfaction, response times, and service quality, • Safeguard consistent communication and professional service across all customer touchpoints, • Continuously identify opportunities to improve customer experience and service standards Process Optimization & AI Implementation • Drive the implementation and optimization of AI tools and existing software systems to improve efficiency and scalability, • Identify opportunities to automate repetitive tasks and improve response handling processes, • Analyze workflows and implement improvements to increase speed, accuracy, and operational effectiveness, • Ensure the department is fully utilizing available systems and technologies, • Work closely with Operations to optimize integrations and processes Cross-Functional Collaboration • Work closely with:, • Logistics, • Operations, • Sales, • Marketing, • Finance, • Ensure smooth internal cooperation to safeguard service levels and customer satisfaction, • Coordinate proactively on delivery issues, product availability, claims, and operational challenges, • Support sales activities, promotions, and marketing campaigns to ensure smooth execution and customer communication Systems & Operational Management • Maintain strong oversight of all customer service-related systems and processes, • Monitor operational performance and proactively identify bottlenecks and inefficiencies, • Ensure accurate and efficient handling of orders, claims, returns, and customer inquiries, • Contribute to the continuous improvement of internal procedures and operational standards, • Support scalability and future growth through structured process management Requirements: Experience & Background • Proven experience in customer service management, consumer service, or customer operations leadership within an international environment, • Experience managing and developing international teams, • Strong background in customer experience, operational processes, and service optimization, • Experience with ERP, customer service software, and AI-driven support tools, • Experience in process improvement and operational efficiency projects is highly preferred Industry Affinity • Affinity with or experience in consumer goods industry is a strong advantage, • Understanding of seasonal dynamics, consumer expectations, and retail customer structures is a plus Skills & Competencies • Strong leadership and coaching abilities, • Customer-centric mindset with excellent problem-solving capabilities, • Strong organizational and operational management skills, • Experience with AI tools, automation, and customer service systems, • Analytical and process-driven mindset, • Strong communication and stakeholder management skills, • Ability to balance strategic improvements with hands-on operational involvement, • Fluent in English; Dutch and/or German are strong advantages, • Spanish language skills are highly preferred Personality • Entrepreneurial and proactive, • Structured and solution-oriented, • Calm under pressure and able to manage priorities effectively, • Strong communicator with international cultural awareness, • Comfortable working in a dynamic, growing organization Benefits: What We Offer • A key role in shaping and professionalizing the international customer and consumer service organization, • High level of ownership and autonomy, • Opportunity to work across multiple European markets and departments, • A dynamic and growing organization with strong international brands, • Opportunity to drive innovation through AI and process optimization, • Competitive compensation package aligned with experience and performance Thank you for your application and interest. We look forward to discovering your talent! At Auren Selection & Executive Search, we offer a comprehensive range of solutions for talent identification, attraction, selection, and assessment. We provide both local and international services, regardless of hiring volume. Our teams are highly specialized, with over 20 years of experience and a strong track record of success.

Join Maite.ai and help the customer service team transform the field of artificial intelligence applied to the legal sector At Maite.ai, we are transforming the way legal professionals work with artificial intelligence. With a validated product growing at a double-digit rate month after month for more than two years, we are looking for an ambitious professional to join as an Account Manager, building the proactive operations that will drive our retention and expansion in the legal sector. If you are passionate about customer success, AI, and building scalable retention strategies in dynamic environments, this opportunity is for you. About Maite.ai We are an AI-native company with a strong focus on excellence and user satisfaction. Our culture is built on meritocracy of ideas, critical thinking, and attention to detail. Currently, we have a market-validated product with over 3000 clients and 100,000+ users, and we are in full-scale growth mode. And Maite.ai is now proudly part of the Doctrine group, the leader in Legal AI in Europe. We are looking for a highly proactive professional to take ownership of account management and customer loyalty in Spain, motivated to build, automate, and scale our Customer Success operations. About the Role As an Account Manager / Customer Success Manager, you will be the key player in ensuring our clients get the absolute most out of Maite.ai from minute one. Your mission will be to drive account retention, expansion, and loyalty by deeply understanding the workflows of the legal sector. Additionally, you will play a foundational role in building our proactive customer success operations from scratch, ensuring our artificial intelligence becomes an indispensable tool in their day-to-day. What You’ll Do ✅ Lead key account onboardings, ensuring a fast adoption that is fully tailored to the specific reality and needs of each law firm. ✅ Manage client communication across email, phone, and our ticketing platform. Your goal is to always provide clear, human, and practical answers, leveraging artificial intelligence to be as efficient as possible. ✅ Own problem resolution from start to finish. You will execute all necessary operations and dive into the details to guarantee that clients get their issues or questions completely solved. ✅ Run proactive user tracking. You will identify users with low adoption rates and stay one step ahead by offering help sessions or targeted training in legal prompting. ✅ Own the success metrics. You will manage contract renewals and work directly on customer retention, taking ownership of monitoring and improving critical indicators such as churn rate and net promoter score. ✅ Spot upgrade opportunities. You will understand your clients so well that you will know exactly when a law firm needs to transition from a Plus plan to a Teams environment, or from Teams to a Custom plan. ✅ Automate processes using artificial intelligence. You will not just help clients use AI, you will apply it in your daily routine to build and scale our proactive operations without ever losing the personal touch. ✅ Create and standardize playbooks. You will work hand in hand with the reactive support team to document and build our customer success operations from the ground up. What We’re Looking For 🔥 Proven experience as an Account Manager or Customer Success Manager, ideally in a SaaS, software, or tech environment. You know how to manage and grow a client portfolio. 🔥 Experience with CRM and technical support tools: It is essential that you have solid experience with these types of tools (Intercom, Freshdesk, Zoho CRM, Salesforce, etc.) so that you can join the team and hit the ground running right away. 🔥 Absolute proactivity: The mental agility to spot a potential problem and solve it before the client even complains. 🔥 Approachability, empathy, and problem-solving: You are a great listener, you understand user frustrations, and you communicate in a clear, direct way. Zero textbook answers, 100% real solutions. 🔥 Strong organizational and negotiation skills: Ability to flawlessly manage multiple accounts at different stages of their lifecycle without losing focus. 🔥 Professional English (Mandatory). ⭐ (Optional) Legal background or professional experience in the legal sector. Understanding how a lawyer thinks, their deadlines, and their daily routine is a massive advantage in connecting with them. ⭐ (Optional) Familiarity with AI tools and a genuine curiosity to use them to optimize your own work. ⭐ (Optional) Proficiency in French. What We Offer 💰 Base gross salary: 30.000€. 🧾Permanent contract 🏡 100% remote work from anywhere in Spain with a flexible schedule. We focus on results, not hours, with a culture of efficient and essential meetings to promote a real balance between your personal and professional life. We organize regular in-person meetups with the entire team. 💻Top-tier tech equipment and a budget for a home office setup included. 🏢Coworking space membership included. 💆6 additional days of annual leave each year, on top of the 22 statutory days. A total of 28 vacation days per year. 🍝 Coverflex card to manage your meal, transportation, training, and childcare benefits. 🗣️ Language classes included to support your continuous learning and professional growth. 🚀 Fast growth in a company with a strong Product-Market Fit and a unique opportunity. 📈Leadership career progression within the Doctrine group. 🎯 A highly motivated and focused team where innovative ideas are welcomed. If you are looking for a leadership opportunity in a fast-growing AI company at the forefront of the legal transformation in Europe, we want to meet you. 📩 Apply now and be part of the legal AI transformation with Maite.ai! 🚀

Somos la firma global de talento: Selección, headhunting, formación y consultoría de Eurofirms Group. En Claire Joster creemos en el talento único de cada persona y sabemos que la diversidad aporta valor a los equipos, impulsando organizaciones más innovadoras, creativas y eficientes. Por eso, como parte de Eurofirms Group, y de acuerdo con nuestra cultura People first, trabajamos para generar entornos laborales inclusivos en los que cada individuo pueda crecer y desarrollar su mejor versión. Asimismo, buscamos actuar como agentes de cambio para promover la igualdad de oportunidades en nuestro entorno, fomentando el respeto y apostando por la diversidad en todas sus formas. Buscamos incorporar un/a Customer Service Specialist con alto nivel de francés e inglés para una reconocida compañía del sector lujo. La persona seleccionada será responsable de ofrecer una experiencia excepcional al cliente, alineada con los estándares premium de la marca, gestionando consultas y asegurando un servicio personalizado y de alta calidad. Funciones • Atención al cliente a través de distintos canales (teléfono, email, chat)., • Gestión de consultas, pedidos, incidencias y seguimiento de casos., • Asesoramiento personalizado sobre productos y servicios., • Coordinación con otros departamentos (logística, ventas, retail)., • Garantizar una experiencia de cliente alineada con los valores de marca premium., • Gestión de devoluciones, cambios y resoluciones con enfoque en satisfacción del cliente., • Registro y actualización de información en herramientas CRM. Perfil • Nivel alto de francés e inglés (imprescindible ambos)., • Experiencia previa de al menos 2-3 años en Customer Service, preferiblemente en sector lujo, retail premium., • Excelentes habilidades de comunicación y orientación al cliente., • Perfil resolutivo, empático y con atención al detalle., • Capacidad para gestionar múltiples tareas en entornos dinámicos. Ofrecemos • Incorporación a una firma de referencia en el sector lujo., • Proyecto estable con desarrollo profesional., • Entorno internacional y dinámico., • Salario competitivo según experiencia.

Estamos ampliando nuestro equipo! Debido a nuestra gran expansión, seleccionamos para nuestro centro ubicado en el corazón de Valencia un perfil Senior de Ventas y Atención al cliente 💻Las funciones principales que realizará la persona incorporada incluyen; • Seguimiento, motivación y desarrollo del pequeño equipo a su cargo., • Desarrollo de nuestra nueva línea de negocio, N16SPANISH, • Venta directa de los diferentes servicios que ofrece Number 16 en sus diferentes líneas de negocio (inglés y español, B2B. B2C), • Proporcionar un servicio cercano y de calidad a los alumnos del centro., • Seguimiento diario sobre KPIS., • Prospección de mercado y búsqueda de nuevas oportunidades de negocio para Number 16 🔎Requisitos; • Titulación académica o profesional: Grado Medio o Superior/ Formación Universitaria., • Nivel alto de inglés., • Habilidades de venta y atención al cliente, • Pasión por las ventas, • Horario partido de Lunes a Viernes, terminando a las 19:30 ¡Trabajamos un sábado al mes!, • Indispensable experiencia en sector educación o retail, • Experiencia en el sector Español para extranjeros será un plus en el proceso de seleccion 🥇Paquete Retributivo; • Contrato indefinido., • Salario competitivo según experiencia del candidato (28,000€-38,000€ Brutos/año entre fijo y variable), • ¿Quieres seguir mejorando tu inglés? ¡Ofrecemos clases gratuitas para todos nuestros empleados!, • Ambiente de trabajo muy positivo, dinámico e ¡internacional!, • Descuentos adicionales en diferentes entidades. 🚀Plan de carrera; A medida que vayas creciendo se irán ampliando tus funciones dentro de la compañía, recibirás formación específica para el puesto de trabajo y por supuesto, ¡queremos que crezcas con nosotros! Así que te daremos la formación necesaria y moldearemos tu carrera profesional a tu gusto. ¡No hay límites! Si eres una persona positiva, con dotes comunicativos, te gustan las ventas y estás deseando dar tu siguiente paso profesional - this is the place for you! • #TheUniqueEnglishCentre

¡Hola! 👋 Buscamos la pieza clave para nuestro equipo de Corporate Travel en Valencia. Si eres de los que sabe que un viaje de empresa perfecto no es cuestión de suerte, sino de una gestión impecable, eres de nuestro #Team. En Nautalia Business Live buscamos a alguien que no se limite a "atender", sino que se convierta en el aliado estratégico de nuestros clientes Tu misión con nosotros ⤵️ ➡ Atención al cliente de empresa vía telefónica y mail ➡ Asesoramiento y adecuación de las ofertas que han solicitado nuestros clientes para garantizar una mejor experiencia en su viaje ➡ Gestión y reserva de los productos a través de Amadeus. ➡ Gestión de los cambios, cancelaciones y servicios especiales ➡ Facturación de los servicios prestados Nuestro compañero/a ideal es.... 😉 💼 Experiencia de, al menos, 4-5 años como Agente de Viajes Corporativos (Requisito indispensable). 📓 Buenos conocimientos de productos para empresas. 💻 Conocimiento alto de Amadeus (Requisito indispensable, se realizará prueba de nivel). 🤼 Don de gentes y orientación a la venta. ✅ Espíritu proactivo. 🌍 Residencia en Valencia o alrededores (Requisito indispensable). No todo es trabajo, por lo que si formas parte de nuestro equipo podrás acceder a los siguiente beneficios: 🎂 Día de cumpleaños libre 💰 Club de beneficios para empleados ¨Club Travel Live¨ 👶 Semana extra a cargo de la empresa maternidad/paternidad 🍼 Ayuda por nacimiento de hijo/a: 250€ 🏥 Seguro de vida 🧘 Plan de Bienestar 🎓 Plan de Formación ✍ Política de Promoción Interna ✅ Modalidad de trabajo híbrida, tras pasar el periodo inicial de formación ✌ En nuestro equipo, cultivamos un ambiente de trabajo colaborativo y positivo, donde cada persona se sienta valorada y motivada para aportar lo mejor de sí misma. 🏬 Lugar de trabajo: Barrio El Botànic 💰 Banda salarial: Entre 20K y 24K ⚧️ Nautalia Viajes, conforme a su compromiso con la igualdad de trato y oportunidades, basa sus procesos de selección sobre criterios de adecuación al perfil, siempre desde el punto de vista de competencias, experiencia y cualificación profesional garantizando en todo momento la no discriminación por razón de género, edad, ideología, procedencia cultural, etc.. Detrás de cada viaje de negocios exitoso hay un gran profesional. Queremos que seas tú ¿Te sumas? 💥

Cada día, los productos y soluciones de Jungheinrich se utilizan para mover millones de mercancías en centros logísticos de todo el mundo. Llevamos 70 años apoyando a nuestros clientes en cada paso del camino con nuestros productos innovadores, seguros y sostenibles, que van desde carretillas elevadoras hasta estanterías, software y robots móviles. Invertimos en talento y fomentamos una cultura de apertura, integridad y respeto mutuo. Incorporándote a Jungheinrich tienes la posibilidad de trabajar en un entorno internacional, diverso y multidisciplinar. Strategic Account Manager... ¡Te estamos buscando! ¿Cómo será tu día a día? • Definir y ejecutar planes estratégicos a corto, medio y largo plazo, con una visión 360° del negocio, para los clientes asignados, de acuerdo con los objetivos de la Dirección Comercial y las directrices del grupo., • Realizar una venta consultiva en todas las líneas de negocio, asegurando una explotación integral del mercado y una adecuada coordinación interna con los departamentos implicados., • Preparar presentaciones corporativas y de producto para ofrecer un asesoramiento de calidad (demos, presentaciones, resolución de incidencias, etc.)., • Asegurar el Market Penetration Contact (Obj: 100%), desarrollar y fortalecer las relaciones con los clientes asignados mediante visitas regulares a todos los centros y con los interlocutores clave (compradores, prescriptores, responsables logísticos, etc.)., • Gestionar de forma proactiva los indicadores de actividad comercial (KPIs), corrigiendo desviaciones y asegurando el adecuado desarrollo de cada cuenta., • Asegurar la ejecución de los planes de acción definidos en las reuniones periódicas de seguimiento. Requisitos: • Buscamos una persona con formación en Ciclo Formativo o Universitaria acostumbrada a tratar con ventas técnicas y al detalle, • Nivel alto de inglés (B2-C1), • Experiencia previa en puesto similar de, al menos, 5 años, • Disponibilidad para viajar por todo el territorio nacional >60%, • Habilidades de negociación, orientación al cliente, orientación a resultados y pensamiento estratégico. En Jungheinrich queremos que tod@s se sientan bienvenidos/as y motivados/as, por lo que ofrecemos: • Ser parte de una compañía multinacional líder, en constante crecimiento y con valores corporativos sólidos. Con nuestra certificación Great Place to Work, garantizamos un entorno laboral excepcional y flexible, enfocado en el bienestar de nuestros colaboradores/as., • Contrato indefinido, • Horario flexible e intensivo todos los viernes del año, • Modelo híbrido de trabajo, • Coche de empresa, tarjeta Solred, • Posibilidad de disponer un pack de retribución flexible según tus necesidades y preferencias con seguro médico (subvencionado al 50%), ticket guardería y ticket restaurant, • PPSE (Plan de Previsión Social), • Posibilidad de elegir como quieres recibir tu retribución en 12, 14 o 16 pagas., • Plataforma de Bienestar, un servicio gratuito, que os ayudará a mejorar vuestra calidad de vida y aumentar vuestro bienestar laboral y personal., • Formación inicial y continua a cargo de la empresa Para más información visítanos en www.jungheinrich.es

At Auren Personas, we operate within the Selection & Executive Search division, providing specialized Human Resources consulting services. We are currently collaborating with a leading company in the the consumer goods sector, based in Valencia, which is looking to expand its team by hiring a professional for the position of Team Leader Customer & Consumer Service Manager The company operates within the camping and outdoor consumer goods industry and manages a portfolio of leading brands in Europe, each with its own identity, forming a strong and complementary offering. These brands cover multiple product categories including camping furniture, leisure products, and tableware, known for their quality, innovation, and design. From its headquarters and distribution center in Europe, the company supplies customers across Europe, including distributors, agents, retailers, and consumers. In addition, it has multiple offices across Europe dedicated to sales, innovation, and marketing activities. With a dedicated team of approximately 40 colleagues, the organization focuses on growth, innovation, and strengthening its position in the international market. About the Role: The company is looking for a proactive and service-driven Team Leader Customer & Consumer Service Manager to lead and further professionalize its international customer and consumer service organization across Europe.This role is based in Valencia, Spain, and is responsible for managing and developing a customer service team operating across The Netherlands, Germany, and Spain, while ensuring the highest possible level of service towards both B2B customers and end consumers. The Team Leader Customer & Consumer Service Manager will play a key role in elevating the department to the next level by implementing AI-driven solutions, optimizing existing software systems, and improving operational processes to efficiently manage the increasing volume of customer and consumer inquiries. This role requires strong leadership, operational oversight, cross-functional collaboration, and a continuous improvement mindset. The ideal candidate combines strong people management skills with a hands-on operational approach and has the ability to improve systems, processes, and customer experiences in a fast-moving international environment. Leadership & Team Management • Lead, coach, and develop the international customer and consumer service team across:, • The Netherlands, • Germany, • Spain, • Create a service-oriented, performance-driven, and customer-focused culture, • Ensure clear communication, efficient workflows, and strong collaboration between teams and regions, • Implement KPIs, reporting structures, and performance monitoring to improve service quality and efficiency, • Support team development through training, coaching, and continuous process improvement initiatives Customer & Consumer Service Excellence • Ensure outstanding service delivery towards B2B customers and end consumers across all markets, • Act as escalation point for complex customer issues and key customer challenges, • Maintain close oversight of customer satisfaction, response times, and service quality, • Safeguard consistent communication and professional service across all customer touchpoints, • Continuously identify opportunities to improve customer experience and service standards Process Optimization & AI Implementation • Drive the implementation and optimization of AI tools and existing software systems to improve efficiency and scalability, • Identify opportunities to automate repetitive tasks and improve response handling processes, • Analyze workflows and implement improvements to increase speed, accuracy, and operational effectiveness, • Ensure the department is fully utilizing available systems and technologies, • Work closely with Operations to optimize integrations and processes Cross-Functional Collaboration • Work closely with:, • Logistics, • Operations, • Sales, • Marketing, • Finance, • Ensure smooth internal cooperation to safeguard service levels and customer satisfaction, • Coordinate proactively on delivery issues, product availability, claims, and operational challenges, • Support sales activities, promotions, and marketing campaigns to ensure smooth execution and customer communication Systems & Operational Management • Maintain strong oversight of all customer service-related systems and processes, • Monitor operational performance and proactively identify bottlenecks and inefficiencies, • Ensure accurate and efficient handling of orders, claims, returns, and customer inquiries, • Contribute to the continuous improvement of internal procedures and operational standards, • Support scalability and future growth through structured process management Requirements: Experience & Background • Proven experience in customer service management, consumer service, or customer operations leadership within an international environment, • Experience managing and developing international teams, • Strong background in customer experience, operational processes, and service optimization, • Experience with ERP, customer service software, and AI-driven support tools, • Experience in process improvement and operational efficiency projects is highly preferred Industry Affinity • Affinity with or experience in consumer goods industry is a strong advantage, • Understanding of seasonal dynamics, consumer expectations, and retail customer structures is a plus Skills & Competencies • Strong leadership and coaching abilities, • Customer-centric mindset with excellent problem-solving capabilities, • Strong organizational and operational management skills, • Experience with AI tools, automation, and customer service systems, • Analytical and process-driven mindset, • Strong communication and stakeholder management skills, • Ability to balance strategic improvements with hands-on operational involvement, • Fluent in English; Dutch and/or German are strong advantages, • Spanish language skills are highly preferred Personality • Entrepreneurial and proactive, • Structured and solution-oriented, • Calm under pressure and able to manage priorities effectively, • Strong communicator with international cultural awareness, • Comfortable working in a dynamic, growing organization Benefits: What We Offer • A key role in shaping and professionalizing the international customer and consumer service organization, • High level of ownership and autonomy, • Opportunity to work across multiple European markets and departments, • A dynamic and growing organization with strong international brands, • Opportunity to drive innovation through AI and process optimization, • Competitive compensation package aligned with experience and performance Thank you for your application and interest. We look forward to discovering your talent! At Auren Selection & Executive Search, we offer a comprehensive range of solutions for talent identification, attraction, selection, and assessment. We provide both local and international services, regardless of hiring volume. Our teams are highly specialized, with over 20 years of experience and a strong track record of success.

Shape the future of logistics with us! Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. External recruitment services/agencies will not be used for this position.

An international company operating in the Food & Beverage ingredients sector is currently recruiting a Customer Operations Specialist to support its French-speaking customer portfolio. The role sits at the intersection of customer service, sales support, and order management, ensuring a high level of service across the full order-to-cash cycle. This position works closely with Key Account Managers and regional commercial teams, acting as a key operational contact for customers. Key Responsibilities • Serve as the main point of contact for customers, coordinating closely with sales and internal teams., • Manage customer orders end to end, from order entry through shipment and invoicing., • Validate customer data at order stage, including pricing, commercial terms, exceptions, and specific logistics requirements., • Handle customer and internal enquiries related to product availability, quality, substitutions, inventory levels, order status, pricing, billing, and invoicing., • Support the sales team with account-related operational issues, including carrier incidents and delivery constraints., • Address customer complaints promptly, ensuring appropriate follow-up and escalation where required., • Maintain accurate customer and account records to ensure efficient billing and documentation., • Ensure adherence to internal processes, policies, and compliance requirements. Profile Sought • Degree-level education or equivalent professional experience., • At least 3 years’ experience in a customer service, customer operations, or sales support environment., • Fluent English is essential (written and spoken)., • Experience working with Microsoft Office, particularly Excel, and ERP systems (i.e. SAP Business One)., • Familiarity with import/export documentation is a plus., • Previous exposure to the food and beverage industry is advantageous. Key Competencies • Strong customer focus., • High level of English, • Communication skills., • Proactive and solution-oriented approach., • High attention to detail and accuracy.

An international company operating in the Food & Beverage ingredients sector is currently recruiting a Customer Operations Specialist to support its French-speaking customer portfolio. The role sits at the intersection of customer service, sales support, and order management, ensuring a high level of service across the full order-to-cash cycle. This position works closely with Key Account Managers and regional commercial teams, acting as a key operational contact for customers. Key Responsibilities • Serve as the main point of contact for customers, coordinating closely with sales and internal teams., • Manage customer orders end to end, from order entry through shipment and invoicing., • Validate customer data at order stage, including pricing, commercial terms, exceptions, and specific logistics requirements., • Handle customer and internal enquiries related to product availability, quality, substitutions, inventory levels, order status, pricing, billing, and invoicing., • Support the sales team with account-related operational issues, including carrier incidents and delivery constraints., • Address customer complaints promptly, ensuring appropriate follow-up and escalation where required., • Maintain accurate customer and account records to ensure efficient billing and documentation., • Ensure adherence to internal processes, policies, and compliance requirements. Profile Sought • Degree-level education or equivalent professional experience., • At least 3 years’ experience in a customer service, customer operations, or sales support environment., • Fluent English is essential (written and spoken)., • Experience working with Microsoft Office, particularly Excel, and ERP systems (i.e. SAP Business One)., • Familiarity with import/export documentation is a plus., • Previous exposure to the food and beverage industry is advantageous. Key Competencies • Strong customer focus., • High level of English, • Communication skills., • Proactive and solution-oriented approach., • High attention to detail and accuracy.

Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in the Netherlands and Hungary. The company markets its products under its two global brands – Apollo and Vredestein, and its products are available in over 100 countries through a vast network of branded, exclusive, and multi-product outlets. Descripción general del puesto Como Account Manager de PCT (Turismo, SUV, 4x4 y Light Truck) formarás parte del departamento de Ventas en España y reportarás directamente al Country Sales Manager. Serás el principal punto de contacto entre la empresa y los clientes dentro del segmento PCT. Tu misión será impulsar el crecimiento de ventas, fortalecer la red de distribución y aumentar la cuota de mercado mediante relaciones sólidas con talleres y partners. Responsabilidades principales • Alcanzar los objetivos de ventas, • Analizar mercado, competencia y necesidades del cliente, • Garantizar la satisfacción del cliente, • Negociar contratos, precios y acciones de marketing, • Representar la empresa en eventos y ferias Requisitos • 2–3 años de experiencia en ventas, • Perfil comercial y orientación a resultados, • Conocimiento de canales de distribución, • Excelentes habilidades de comunicación, • Español nativo e inglés valorable, • Manejo de Excel y PowerPoint, • Residencia en Madrid y disponibilidad para viajar (Castilla-La Mancha, la Comunidad Valenciana y Castilla y León (Ávila y Segovia)) Se ofrece • Entorno dinámico e innovador, • Equipo internacional, • Paquete retributivo competitivo, • Coche de empresa, teléfono y portátil, • Formación y desarrollo ¿Por qué unirse a nosotros? Fomentamos la diversidad, la innovación y el crecimiento profesional en un entorno inclusivo donde cada persona aporta valor al éxito común.

¡Hola! ¿Todavía no conoces HIBERUS TECNOLOGÍA ? Somos una empresa de #tecnología construida con un ingrediente diferencial, la HIPERESPECIALIZACIÓN . Formar parte de hiberus significa crecimiento, pasión por la tecnología, interés por la innovación, ambiente laboral flexible y colaborativo, compañerismo, aprendizaje, formación continua, motivación y superación ante nuevos retos... y esto es solo el principio. Contamos con un equipo de más de 4.500 profesionales, 46 áreas de especialización y 35 hubs de desarrollo en España, Europa, Latinoamérica, Estados Unidos y África. Somos la primera empresa tecnológica española de capital privado. En los últimos cuatro años, hemos experimentado un crecimiento exponencial, duplicando nuestro volumen de negocio año tras año. Esto nos ha permitido consolidarnos como un actor clave en el ecosistema tecnológico español y mantenernos competitivos frente a los líderes internacionales ¡Estamos redefiniendo el mapa tecnológico mundial! Trabajamos muy duro, para transformar nuestra vida a través de la tecnología y queremos contar contigo para seguir creciendo. Si lo tuyo es el mundo IT, te gusta estar al día en las últimas tecnologías y quieres asumir un nuevo reto profesional ¡Sigue leyendo, te estamos buscando! ¿Qué estamos buscando? Buscamos un/a Account Manager Técnico/a con experiencia en agencia digital, capaz de combinar visión de negocio con conocimiento técnico en SEM, SEO y Analytics . Necesitamos una persona que más allá de su visión de negocio, sea capaz de explicar, defender y dar respuesta a dudas técnicas ante grandes cuentas con seguridad y credibilidad . Buscamos una persona que nos ayude a seguir creciendo, con ganas de aportar y seguir evolucionando de la mano de los mejores profesionales, pero sobre todo... ¡en hiberus buscamos buena gente! Algunas de tus funciones • Actuar como punto de contacto con cliente en temas relacionados con marketing digital (SEM, SEO, Analytics), • Dar respuesta a dudas técnicas y acompañar en la toma de decisiones, • Participar en la elaboración de propuestas comerciales , aportando visión técnica, • Trabajar de la mano con equipos comerciales para definir soluciones ajustadas a cliente, • Traducir necesidades de negocio en enfoques y soluciones digitales viables, • Coordinar con equipos técnicos (SEO, SEM, Data) para alinear ejecución y expectativas, • Acompañar la evolución de cuentas y detectar oportunidades de mejora Habilidades y requisitos • Experiencia participando en propuestas con cliente, • Experiencia trabajando junto a equipos comerciales, • Conocimiento técnico sólido en: SEM, Web Analytics, SEO / Search, • Perfil con base técnica que haya evolucionado hacia roles de negocio o cliente, • Alta capacidad de comunicación con capacidad para generar confianza y credibilidad técnica delante del cliente, • Mentalidad proactiva, orientada a solución y a impacto en negocio, • Herramientas de análisis y monitorización de tráfico de voz ¿Qué te ofrecemos? Contrato indefinido en una compañía puramente tecnológica, que forma parte de un gran grupo, solvente y en crecimiento. Salario competitivo ️ Ambiente familiar, cercano, ¡como una gran familia! ⏰ Conciliación con nuestra vida personal y laboral mediante horario flexible, acuerdos de teletrabajo, desconexión digital, jornada intensiva viernes y verano. Cultura “techie”, nos gusta estar en contacto con la tecnología, herramientas, y últimas novedades! ¡Formación! Siempre que quieras, disfrutarás de un amplio catálogo de cursos formativos, adaptados a tu perfil profesional, inquietudes y novedades del sector. Para ello, pondremos a tu disposición todo el potencial de nuestra Hiberus University y los acuerdos con los principales fabricantes. ¡Benefíciate! Programa de retribución flexible a medida: seguro médico, tarjeta de transporte público, cheques guardería, tarjeta restaurante, etc. En hiberus estamos viviendo un crecimiento explosivo y queremos que formes parte de nuestro equipo. Suena bien, ¿verdad? Si quieres saber más, ¡inscríbete y te contamos! Si quieres saber más busca nuestros hashtag #somoshiberus #lascosasocurrenaquí y conoce todo lo que hacemos. ¿Hablamos? #somosHiberus y ¿tú? ¿Te animas?

You maintain data and set up new customers, building long-term relationships through excellent service. Customer Service & Asset Specialist to strengthen our team in Central Europe. You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in

Sales Regional Account Manager – Southern Europe (Based in Spain or Italy) Unattended Retail | Smart Vending | Payments | IoT | SaaS Location: Remote – Southern Europe Languages: English plus another European language. About the Company: Our client is a global technology leader within the unattended retail and smart commerce sector. With a significant installed customer base across North America and a growing international presence with European business in Sweden, Greece, Germany, Italy & Portugal already, the business provides innovative solutions spanning cashless payments, vending management, telemetry, micro markets, smart coolers, self-service retail and connected commerce technologies. Following substantial recent investment and strategic expansion initiatives, the organisation is accelerating growth across Europe and is seeking experienced commercial professionals to help drive market penetration and establish long-term partnerships across key territories. The business combines the agility of a growth-focused technology company with the backing, resources and stability of a large international organisation. The Opportunity: This is not a traditional lead generation or entry-level business development role. We are seeking experienced business development professionals with a proven ability to develop new markets, build strategic partnerships and generate revenue growth across Europe. You will play a key role in supporting the company's continued expansion across the DACH region, France, Italy, Spain and other priority European markets. The successful candidate will possess a strong understanding of unattended retail, vending technology, payments, telemetry, IoT, self-service retail or adjacent sectors and be comfortable engaging with senior decision-makers across operators, distributors, manufacturers and channel partners. Key Responsibilities: • Identify, qualify and develop new business opportunities across Europe, • Build and manage strategic relationships with operators, distributors, resellers and channel partners, • Develop territory growth plans and execute market expansion strategies, • Engage with senior stakeholders and decision-makers within target organisations, • Support the development of partner ecosystems across key markets, • Collaborate with product, marketing and leadership teams to influence commercial strategy, • Attend industry exhibitions, conferences and customer meetings throughout Europe, • Monitor competitor activity, market trends and customer requirements, • Maintain accurate forecasting, pipeline management and CRM reporting Candidate Profile: Essential- • 5-10+ years' experience in business development, sales, channel management or strategic account management, • Proven success within unattended retail, vending, payments, fintech, telemetry, IoT or related technology sectors, • Strong track record of generating new business and opening new markets, • Experience developing channel, distributor or strategic partner relationships, • Excellent communication, presentation and commercial negotiation skills, • Ability to work autonomously within a fast-paced international environment Highly Desirable- • Existing network within European vending, unattended retail or payments markets, • Experience selling hardware-enabled SaaS, payment solutions or connected technology platforms, • Understanding of cashless payments, acquiring, processing, telemetry or self-service retail ecosystems, • Previous responsibility for multi-country European territories Additional European languages would be viewed favourably. What's on Offer? • Opportunity to join a recognised global market leader, • Significant growth plans and investment across Europe, • Ability to influence commercial strategy and market expansion, • Exposure to senior leadership and international stakeholders, • Competitive salary, bonus and benefits package, • Long-term career progression within a rapidly growing technology business This opportunity would suit commercially ambitious professionals who enjoy building markets, developing strategic partnerships and driving growth within high-growth technology environments.

Major Incident Manager – Service Stability & Operational Governance Axpe Consulting · España (Remoto) Axpe Consulting busca incorporar un/a Major Incident Manager para participar en un proyecto internacional dentro del sector financiero, liderando la gestión de incidencias críticas y garantizando la estabilidad operativa de servicios y entornos tecnológicos clave para el negocio. Buscamos un perfil con experiencia en coordinación de crisis técnicas, liderazgo operativo y gestión de stakeholders en entornos complejos y de alta disponibilidad. Importante: Nivel de inglés C1 obligatorio (requisito excluyente). ¿Cuál será tu misión? • Liderar la gestión integral de incidencias críticas (Major Incidents)., • Coordinar equipos de infraestructura, aplicaciones, soporte, testing y desarrollo durante la resolución de incidencias., • Garantizar la restauración del servicio minimizando el impacto para el negocio., • Supervisar la estabilidad operativa de los entornos PRE., • Gestionar health-checks diarios y reporting de readiness., • Coordinar comunicaciones con stakeholders y equipos técnicos durante eventos críticos., • Impulsar procesos de monitorización, alertado y reporting orientados a SLAs., • Participar en análisis post-incidente y revisiones de causa raíz., • Identificar riesgos operativos y promover acciones preventivas., • Contribuir a iniciativas de mejora continua relacionadas con resiliencia y disponibilidad del servicio. ¿Qué buscamos? • Más de 5 años de experiencia como Major Incident Manager., • Experiencia gestionando incidencias críticas en entornos empresariales complejos., • Conocimiento de Incident Management, Problem Management e ITIL., • Capacidad de liderazgo, toma de decisiones y gestión de stakeholders., • Inglés C1 obligatorio . ➕ Valoraremos • Experiencia en banca o servicios financieros regulados., • Conocimiento de entornos PRE, UAT, SIT o Non-Production., • Experiencia con Jira, ServiceNow, PagerDuty, Dynatrace, Splunk o AppDynamics., • Background técnico en infraestructura, operaciones o soporte a producción., • Conocimientos de resiliencia operativa, releases y despliegues. ¿Qué ofrecemos? • Proyecto internacional de alta criticidad y visibilidad., • Modalidad 100% remota., • Horario de servicio de 09:00 a 18:00 (hora española)., • Participación en iniciativas estratégicas dentro del sector financiero., • Entorno internacional con comunicación frecuente en inglés., • Oportunidades de crecimiento profesional y desarrollo de carrera en Axpe Consulting. Si te apasiona la gestión de incidencias críticas, la estabilidad de servicios y la coordinación de equipos técnicos, queremos conocerte.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region, we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from either: • our Bönen (Germany) office OR, • our office in Agrate Brianza, Milan (Italy) OR, • our office in Madrid (Spain) The chosen location will depend on what is most practical for the candidate. Your responsibilities • You provide customer support in the DACH region and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good German and English language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Candidates without sales experience in the construction machinery industry will not be accepted! Account Manager-Spain-Valencia The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc.Italy, Germany, India, Brazil and Belarus as well as more than 50 residen

At Auren Personas, we operate within the Selection & Executive Search division, providing specialized Human Resources consulting services. We are currently collaborating with a leading company in the the consumer goods sector, based in Valencia, which is looking to expand its team by hiring a professional for the position of Team Leader Customer & Consumer Service Manager The company operates within the camping and outdoor consumer goods industry and manages a portfolio of leading brands in Europe, each with its own identity, forming a strong and complementary offering. These brands cover multiple product categories including camping furniture, leisure products, and tableware, known for their quality, innovation, and design. From its headquarters and distribution center in Europe, the company supplies customers across Europe, including distributors, agents, retailers, and consumers. In addition, it has multiple offices across Europe dedicated to sales, innovation, and marketing activities. With a dedicated team of approximately 40 colleagues, the organization focuses on growth, innovation, and strengthening its position in the international market. About the Role: The company is looking for a proactive and service-driven Team Leader Customer & Consumer Service Manager to lead and further professionalize its international customer and consumer service organization across Europe.This role is based in Valencia, Spain, and is responsible for managing and developing a customer service team operating across The Netherlands, Germany, and Spain, while ensuring the highest possible level of service towards both B2B customers and end consumers. The Team Leader Customer & Consumer Service Manager will play a key role in elevating the department to the next level by implementing AI-driven solutions, optimizing existing software systems, and improving operational processes to efficiently manage the increasing volume of customer and consumer inquiries. This role requires strong leadership, operational oversight, cross-functional collaboration, and a continuous improvement mindset. The ideal candidate combines strong people management skills with a hands-on operational approach and has the ability to improve systems, processes, and customer experiences in a fast-moving international environment. Leadership & Team Management • Lead, coach, and develop the international customer and consumer service team across:, • The Netherlands, • Germany, • Spain, • Create a service-oriented, performance-driven, and customer-focused culture, • Ensure clear communication, efficient workflows, and strong collaboration between teams and regions, • Implement KPIs, reporting structures, and performance monitoring to improve service quality and efficiency, • Support team development through training, coaching, and continuous process improvement initiatives Customer & Consumer Service Excellence • Ensure outstanding service delivery towards B2B customers and end consumers across all markets, • Act as escalation point for complex customer issues and key customer challenges, • Maintain close oversight of customer satisfaction, response times, and service quality, • Safeguard consistent communication and professional service across all customer touchpoints, • Continuously identify opportunities to improve customer experience and service standards Process Optimization & AI Implementation • Drive the implementation and optimization of AI tools and existing software systems to improve efficiency and scalability, • Identify opportunities to automate repetitive tasks and improve response handling processes, • Analyze workflows and implement improvements to increase speed, accuracy, and operational effectiveness, • Ensure the department is fully utilizing available systems and technologies, • Work closely with Operations to optimize integrations and processes Cross-Functional Collaboration • Work closely with:, • Logistics, • Operations, • Sales, • Marketing, • Finance, • Ensure smooth internal cooperation to safeguard service levels and customer satisfaction, • Coordinate proactively on delivery issues, product availability, claims, and operational challenges, • Support sales activities, promotions, and marketing campaigns to ensure smooth execution and customer communication Systems & Operational Management • Maintain strong oversight of all customer service-related systems and processes, • Monitor operational performance and proactively identify bottlenecks and inefficiencies, • Ensure accurate and efficient handling of orders, claims, returns, and customer inquiries, • Contribute to the continuous improvement of internal procedures and operational standards, • Support scalability and future growth through structured process management Requirements: Experience & Background • Proven experience in customer service management, consumer service, or customer operations leadership within an international environment, • Experience managing and developing international teams, • Strong background in customer experience, operational processes, and service optimization, • Experience with ERP, customer service software, and AI-driven support tools, • Experience in process improvement and operational efficiency projects is highly preferred Industry Affinity • Affinity with or experience in consumer goods industry is a strong advantage, • Understanding of seasonal dynamics, consumer expectations, and retail customer structures is a plus Skills & Competencies • Strong leadership and coaching abilities, • Customer-centric mindset with excellent problem-solving capabilities, • Strong organizational and operational management skills, • Experience with AI tools, automation, and customer service systems, • Analytical and process-driven mindset, • Strong communication and stakeholder management skills, • Ability to balance strategic improvements with hands-on operational involvement, • Fluent in English; Dutch and/or German are strong advantages, • Spanish language skills are highly preferred Personality • Entrepreneurial and proactive, • Structured and solution-oriented, • Calm under pressure and able to manage priorities effectively, • Strong communicator with international cultural awareness, • Comfortable working in a dynamic, growing organization Benefits: What We Offer • A key role in shaping and professionalizing the international customer and consumer service organization, • High level of ownership and autonomy, • Opportunity to work across multiple European markets and departments, • A dynamic and growing organization with strong international brands, • Opportunity to drive innovation through AI and process optimization, • Competitive compensation package aligned with experience and performance Thank you for your application and interest. We look forward to discovering your talent! At Auren Selection & Executive Search, we offer a comprehensive range of solutions for talent identification, attraction, selection, and assessment. We provide both local and international services, regardless of hiring volume. Our teams are highly specialized, with over 20 years of experience and a strong track record of success.

Estamos ampliando nuestro equipo! Debido a nuestra gran expansión, seleccionamos para nuestro centro ubicado en el corazón de Valencia un perfil Senior de Ventas y Atención al cliente 💻Las funciones principales que realizará la persona incorporada incluyen; • Seguimiento, motivación y desarrollo del pequeño equipo a su cargo., • Desarrollo de nuestra nueva línea de negocio, N16SPANISH, • Venta directa de los diferentes servicios que ofrece Number 16 en sus diferentes líneas de negocio (inglés y español, B2B. B2C), • Proporcionar un servicio cercano y de calidad a los alumnos del centro., • Seguimiento diario sobre KPIS., • Prospección de mercado y búsqueda de nuevas oportunidades de negocio para Number 16 🔎Requisitos; • Titulación académica o profesional: Grado Medio o Superior/ Formación Universitaria., • Nivel alto de inglés., • Habilidades de venta y atención al cliente, • Pasión por las ventas, • Horario partido de Lunes a Viernes, terminando a las 19:30 ¡Trabajamos un sábado al mes!, • Indispensable experiencia en sector educación o retail, • Experiencia en el sector Español para extranjeros será un plus en el proceso de seleccion 🥇Paquete Retributivo; • Contrato indefinido., • Salario competitivo según experiencia del candidato (28,000€-38,000€ Brutos/año entre fijo y variable), • ¿Quieres seguir mejorando tu inglés? ¡Ofrecemos clases gratuitas para todos nuestros empleados!, • Ambiente de trabajo muy positivo, dinámico e ¡internacional!, • Descuentos adicionales en diferentes entidades. 🚀Plan de carrera; A medida que vayas creciendo se irán ampliando tus funciones dentro de la compañía, recibirás formación específica para el puesto de trabajo y por supuesto, ¡queremos que crezcas con nosotros! Así que te daremos la formación necesaria y moldearemos tu carrera profesional a tu gusto. ¡No hay límites! Si eres una persona positiva, con dotes comunicativos, te gustan las ventas y estás deseando dar tu siguiente paso profesional - this is the place for you! • #TheUniqueEnglishCentre

About H3C H3C is an industry leader in the provision of Digital Solutions and is committed to becoming the most trusted partner of its customers in their quest for business innovation and digital transformation. We offer a full portfolio of Digital Infrastructure products, spanning computer, storage, networking, 5G, security and related domains, and provide a comprehensive one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet, information security, intelligent connectivity, AI vision, and edge computing, as well as end-to-end technical services. We are also the exclusive provider of HPE® servers, storage and associated technical services in China. “Shaping the Digital Future for a Better Life” is the corporate vision of H3C. We aim to drive the development of the digital economy and, together with customers and partners, create a better life for all. Responsibilities: • Own full territory or account coverage across Public Sector and selected Enterprise customers, • Manage and grow assigned Named Accounts and develop H3C Brand, • Generate and manage a robust, qualified, and predictable sales pipeline, • Deliver quarterly and annual revenue targets, • Lead public tenders, framework-based projects, and complex commercial bids, • Build trusted relationships with C-level executives, senior decision-makers, and influencers, • Coordinate internal teams to deliver winning proposals (RFPs, RFIs, tenders, commercial offers), • Strengthen and activate the local and national partner ecosystem, • Negotiate commercial terms to achieve win-win, long-term relationshipss Requirements: • 8–10+ years of experience in ICT / IT infrastructure sales (Public Sector and/or Enterprise), • Proven success managing regional territories or strategic named accounts, • Strong background selling Networking, Servers, Storage, Virtualization, Cloud and/or AI solutions, • Solid understanding of public procurement and tender environments, • Established relationships with partners, system integrators, and distributors, • Strong executive communication, negotiation, and presentation skills, • Results-driven, autonomous, and execution-focused, • Spanish and English working proficiency What We Offer: • A fast-growing Spain market with strong business momentum, • A competitive full-stack portfolio (Network + Compute + Cloud + AI), • Existing operator and government frameworks to accelerate success, • A mature and expanding partner ecosystem (H3C SPIN), • An international, collaborative working environment, • Attractive compensation and commission structure, • Career growth opportunities in H3C’s priority markets globally

Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in the Netherlands and Hungary. The company markets its products under its two global brands – Apollo and Vredestein, and its products are available in over 100 countries through a vast network of branded, exclusive, and multi-product outlets. Descripción general del puesto Como Account Manager de PCT (Turismo, SUV, 4x4 y Light Truck) formarás parte del departamento de Ventas en España y reportarás directamente al Country Sales Manager. Serás el principal punto de contacto entre la empresa y los clientes dentro del segmento PCT. Tu misión será impulsar el crecimiento de ventas, fortalecer la red de distribución y aumentar la cuota de mercado mediante relaciones sólidas con talleres y partners. Responsabilidades principales • Alcanzar los objetivos de ventas, • Analizar mercado, competencia y necesidades del cliente, • Garantizar la satisfacción del cliente, • Negociar contratos, precios y acciones de marketing, • Representar la empresa en eventos y ferias Requisitos • 2–3 años de experiencia en ventas, • Perfil comercial y orientación a resultados, • Conocimiento de canales de distribución, • Excelentes habilidades de comunicación, • Español nativo e inglés valorable, • Manejo de Excel y PowerPoint, • Residencia en Madrid y disponibilidad para viajar (Castilla-La Mancha, la Comunidad Valenciana y Castilla y León (Ávila y Segovia)) Se ofrece • Entorno dinámico e innovador, • Equipo internacional, • Paquete retributivo competitivo, • Coche de empresa, teléfono y portátil, • Formación y desarrollo ¿Por qué unirse a nosotros? Fomentamos la diversidad, la innovación y el crecimiento profesional en un entorno inclusivo donde cada persona aporta valor al éxito común.

Por crecimiento del Departamento de Consultoría precisamos incorporar; un Consultor Funcional Sénior para la implantación de la solución Customer Engagement &Power Platform. Su misión será la de dar servicio de consultoría y mantenimiento a los clientes en este software, el desarrollo de nuevos proyectos, así como el seguimiento de proyectos ya existentes. Funciones a realizar / Responsabilidades: • Toma de requerimientos e interlocución con el cliente, • Realizar análisis funcionales, • Definición del modelo de negocio, • Arranques. Poner en marcha la solución aportada, • Parametrización y test del sistema, • Formaciones a usuarios, • Soporte y resolución de incidencias, • Detección de nuevas oportunidades de negocio, • Participación en actividades de preventa, • Ejercer funciones de jefatura de proyecto en el proyecto, • Mentoring formativo para los recursos de nivel inferior, • Asegurar el cumplimiento de las políticas y metodología corporativa, • Desarrollarse adquiriendo nuevas capacidades en otras áreas de acuerdo al plan formativo que se diseñe., • Formarse de forma continua para realizar con éxito su trabajo Requisitos: • Formación académica: carreras Business o Ingenierías., • Experiencia y conocimiento en el análisis de procesos e implantación de Customer Engagement &Power Platform., • Deseable un mínimo de 5 - 6 años de experiencia., • Conocimiento y experiencia en procesos empresariales., • Capacidades analíticas de negocio., • El candidato deberá de ser una persona responsable, organizada y con gran orientación al cliente, a la resolución de problemas por este planteados y al objetivo de la satisfacción del mismo. ¿Cómo es trabajar en #ARBENTIA?: • Trabajarás de la mano de grandes profesionales y en proyectos de alto impacto donde tendrás un largo recorrido y aprendizaje, • Día a día híbrido-flexible : sabemos que cada persona es diferente y queremos que tengas flexibilidad y posibilidad de conciliación personal, por eso tendrás horario flexible y posibilidad de teletrabajar, ya sea de forma total o parcial., • 25 días de vacaciones ☀, además de jornada intensiva los viernes y en verano (julio y agosto)., • Buen ambiente dentro y fuera de la oficina : somos conscientes de la importancia de tener un buen ambiente de trabajo en el equipo, por ello realizamos actividades de Team Building, afterworks…¡y mucho más!, • Cultura del feedback: : con las sesiones de feedback podrás compartir con tus superiores tu día a día en ARBENTIA. Ofrecemos una comunicación fluida y abierta entre todos los niveles de la empresa., • Aprendizaje continuo: adquirirás nuevas habilidades que te permitirán promocionar de forma interna, además tendrás un plan de formación personalizado que impulsará tu desarrollo profesional., • Beneficios exclusivos por ser parte de ARBENTIA✅: podrás disfrutar de un gran catálogo de beneficios y de un completo plan de retribución flexible.