Customer Service & Sales Representative (German Speaker)

Servicio al Cliente

8 mayo 2022149 vistas

Customer Service & Sales Representative (German Speaker)

Your tasks will be:

Handle and close incoming inbound consumer calls to achieve quarterly quota

Respond fast and effectively to inbound emails

Make outbound calls for orders or to solve issues

Quote creation and follow up

Upselling/cross-selling

Maximize the success of Online Store promotions and campaigns

Personal knowledge of the portfolio and stock availability

Cross language communication

Handle customer post sales requests

Solve status queries

Initiate & manage post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach

The Profile

You have a native level of German and are fluent in English

You have excellent communication skills - both written and oral

You have knowledge of certain sales techniques (up-/cross-selling, objection handling, etc)

You are interested to work in Sales and have a real capability to listen to customers

You are pro-active, self-starter and motivated by targets

You have IT knowledge, technical understanding and are curious in IT products and applications

You have a minimum of one year relevant experience

The Offer

Permanent full-time contract 39h/week

Salary: 17.000 € gross/year – up to 2.500 € gross/year in bonus

Compensation model based on performance and regular performance incentives

Help with relocation for international employees

Training on the market, continuous learning programs

Personal and professional development and growth opportunities

Working in a multicultural and international environment with a dynamic and young team

  • Experiencia
    Se requiere
  • Idiomas
    Alemán – nativo
    Inglés – avanzado
  • Jornada
    Completa
  • Salario
    17.000 € – 19.500 € anual
  • Inicio
    Incorporación inmediata

pin iconSant Francesc, Valencia

Recruitment • 1-10 empleados

Con nosotros desde julio, 2019

We know that living and working abroad can be both challenging and rewarding – our whole team made the same decision to experience life abroad. Let us be your personal advisor and help you manage this important and gratifying next step.

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Blu  Selection
Blu Selection
Activo hace 5 días

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