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Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, ___, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. We are looking for a Technical Program Manager to join our team. The Technical Program Manager role requires a deep understanding of the Guesty system to enable proficient consultations for varying customer technical use cases, as well as, enable a proactive approach to driving product adoption that fosters customer retention and growth. You will audit customer system usage/setup, track product needs across account cohorts, and provide expert guidance to ensure optimal product utilization. The Technical Program Manager team serves as the true voice of the customer to represent retained revenue feature/functionality needs to internal cross-departmental teams. Only applications and resumes submitted in English will be considered. Responsibilities: • Serve as a high level expert of the Guesty product across all domains to a shared book of business with a group of CSMs, • Operate both reactively and proactively to answer customer technical questions and gather impactful product feedback to drive prioritization internally, • Proactively drive product adoption to increase product stickiness, showcased value to the customer, and overall customer success & satisfaction, • Audit customer system usage/setup and make recommendations for improvement, • Track product needs across account cohorts and provide expert guidance for optimal product utilization, • Represent retained revenue feature/functionality needs to internal teams as the voice of the customer, • Meet or exceed expectations in KPI attainment Requirements: • Minimum of 4 years of technical experience within the SaaS software industry or in a technology-driven environment, • Native-level proficiency in Italian, Spanish, or Portuguese (at least one) and fluent English are required., • API literacy, • Demonstrated problem-solving skills and creative thinking, • Strong communication and presentation skills, • Ability to work independently and collaborate with cross-functional teams Key Skills: • Technical Aptitude: A solid technical background and aptitude for understanding technical use cases within a complex SaaS environment., • SaaS Product Prioritization: Experience working with Product organizations that are designing, building, and growing the platform you are working with customers within, vocalizing feature requests, providing tangible feedback to technical teams, advocating for prioritizing impactful releases, etc., • Proactive Approach: Initiative to drive product adoption, improve customer configuration/understanding of platform, and collect meaningful product feedback, • Problem-Solving: Excellent problem-solving skills are necessary for auditing customer system usage/setup and providing optimal solutions., • Communication: Strong communication and presentation skills are important for the voice of the customer to effectively convey complex technical information to clients and internal teams, • Analytical Skills: The ability to analyze data and track product needs across account cohorts, • (Bonus) Market Knowledge: An understanding of the short term rental market, OTA landscape, and property management software marketplace (competitors, partners, etc.), • (Bonus) Accounting Knowledge: An understanding of basic trust accounting and experience working with balancing ledgers, reporting, and bank reconciliations Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

🚀 ¿Te apasiona la Inteligencia Artificial y quieres trabajar en proyectos innovadores? Buscamos un AI Engineer – Especialista en IA para liderar el diseño e implementación de soluciones inteligentes que transformen la experiencia digital. El contrato es directo en el cliente final y pertenecerás al mayor Grupo Audiovisual de España e Italia. ¿Qué harás en tu día a día? • Diseñar y desarrollar agentes conversacionales y copilotos con tecnologías punteras (Microsoft, AWS, OpenAI)., • Implementar PoCs, MVPs y soluciones finales integrando APIs cognitivas., • Desplegar soluciones en producción con CI/CD, Docker y GitHub Actions., • Colaborar en proyectos estratégicos con equipos multifuncionales y clientes., • Participar en la integración de servicios IA comerciales (visión, búsqueda semántica, extracción de datos). Lo que buscamos en ti ✔ Experiencia en desarrollo de agentes y copilotos IA (Microsoft Copilot Studio, AWS Bedrock, OpenAI Assistants). ✔ Conocimientos en Python, APIs REST, Docker y despliegue en AWS/Azure. ✔ Capacidad para trabajar en equipo, comunicar ideas y aportar innovación. ✔ Formación técnica (Ingeniería, Matemáticas, Física) y experiencia en IA (mínimo 2-3 años). ¿Qué te ofrecemos? 🏚 Modelo híbrido de trabajo flexible. 🏄 ♀️ 23 días de vacaciones + 6 días de permiso retribuido (incluido tu cumpleaños). 🍽 Comedor gratuito en oficina. 🚗 Parking gratuito. 👪 Semana adicional de maternidad. 🩺 Servicio médico y campañas de salud. ✔ Retribución flexible (MegaFlex: seguro médico, guardería, transporte). 📢 Descuentos exclusivos en marcas top (Warner, Airbnb…). 📕 Plan de carrera y acceso a plataformas de formación IT. 📍 Ubicación: Las Tablas, Madrid

Database Architect - Clickhouse & PostgreSQL (Security & Defence) Relocation to Abu Dhabi in UAE 🇦🇪 Compensation: Up to 35k AED per month (Approx €100K per year TAX FREE!) Location: Abu Dhabi, on-site (relocation package details below) Our client is a software company, focussed on developing new and specialised solutions for Government, Defence, Smart Cities, Security, and more. In this role, you will design and optimise PostgreSQL and Clickhouse on-premise databases, working with real-time data in a high performance computing (HPC) environment. We're looking for genuinely passionate Database Engineers, who have experience in optimising and architecting on-premise Clickhouse and PostgreSQL databases. This role is an individual contributor position, with scope to grow into team leadership as the division expands. Required Experience: • 8+ years experience as a Database Administrator (DBA), • Experience architecting and optimising real-time data solutions, • Expertise in Clickhouse and PostgreSQL, • Beneficial: Any industry experience with Security or Defence, and leading a team What's in it for you? • Salary between 29,000 - 35,000 AED per month (approx €100K per annum, TAX FREE), • Annual Tickets to your home country (you and your family), • UAE Visa for you and your family, • Schooling Allowance (Up to 3 children), • Life and Health Insurance, • Relocation Package includes 10,000 AED relocation bonus, and one month paid Airbnb Why move to the UAE? • Live and work in one of the safest countries in the world, • Tax Free Salary - no income tax!, • Thriving and rapidly growing tech hub If you'd like to discuss the role and the company further, please apply with your latest CV to be considered!

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, ___ , Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. As a Customer Success Manager, you will play a crucial role in maintaining and enhancing the relationships with our SMB clients. You will serve as the primary point of contact, ensuring their needs are met and their expectations are exceeded. Your focus will be on driving client success, fostering growth opportunities, and ultimately contributing to the overall success of our company. Responsibilities: • Manage the post-sale engagement, retention, growth and renewal of your customers by identifying opportunities and ensuring customers’ success., • Analyze customers’ performance metrics to identify growth opportunities, areas for improvement, and present new solutions to enhance the overall value delivered., • Serve as a trusted advisor to customers and educate them on the use and benefits of our products and our industry., • Collaborate with internal teams (Sales, Implementation, Finance, Support…) to ensure seamless delivery of services and exceed client expectations., • Maintain a good understanding of our product offerings, staying updated on new features, enhancements, and best practices. Requirements: • 2+ years of account management experience in complex SaaS software, • Languages: English (Fluent), French (native), • Proven track record of meeting and exceeding sales quota, negotiating contract terms, and closing deals to drive revenue growth., • Demonstrated expertise in client retention strategies, ensuring a high level of customer satisfaction and long-term partnership development., • Ability to work in a fast-paced environment and to be an outstanding team player., • Familiarity with CRM software (Salesforce preferred), • Hospitality or property management industry experience - an advantage Key Skills: • Exceptional verbal and written communication skills for effectively engaging with clients and internal stakeholders., • Experience in negotiating contract terms, handling objections, and closing deals to drive revenue growth., • Strong organizational skills and the ability to manage multiple priorities and deadlines effectively., • Technical acumen to grasp and communicate complex concepts for seamless collaboration between technical and non-technical stakeholders., • Collaborative mindset, with the ability to work closely with cross-functional teams to deliver exceptional results for clients. Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.