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Buscamos un/a Revenue Manager con visión analítica y orientación a resultados para liderar la estrategia de precios, distribución e inventario de una cartera de apartamentos turísticos en Europa, con una facturación anual aproximada de 20 M €. Cuyo objetivo será maximizar ingresos, ocupación y rentabilidad mediante la optimización continua de tarifas, canales de venta y forecasting. Responsabilidades; · Definir e implementar la estrategia de pricing dinámico por mercado, ciudad y tipo de propiedad. · Analizar demanda, competencia y tendencias para ajustar tarifas en tiempo real. · Gestionar y optimizar la distribución en OTAs (Booking, Airbnb, Expedia, etc.) y canal directo. · Desarrollar modelos de forecasting (ocupación, ADR, RevPAR, ingresos). · Supervisar inventario, disponibilidad y restricciones (mínima estancia, cancelaciones, etc.). · Identificar oportunidades de crecimiento en nuevos mercados y segmentos. · Coordinar con Marketing, Operaciones y Ventas para alinear estrategias. · Elaborar reportes periódicos para dirección con insights accionables. Buscamos un/a profesional que aporte entre 3-5 años en Revenue Management en hospitality (hoteles, apartamentos turísticos o similar), experiencia gestionando múltiples propiedades o destinos y familiaridad con mercados europeos. Se valorará Conocimiento de Plyr, Site Minder y otras herramientas RMS , buen nivel de Excel / Google Sheets avanzado (modelización, tablas dinámicas). Ofrecemos incorporación a un proyecto en crecimiento en el sector travel tech / hospitality, con impacto directo en la cuenta de resultados y salario competitivo.

Desde Timup buscamos para una operadora de apartamentos turísticos y de media estancia en pleno crecimiento un/a gestor/a de pisos turísticos. Se gestionan activos inmobiliarios de forma integral: desde su puesta en valor hasta su operación diaria, con un foco claro en calidad, eficiencia y experiencia del huésped. Buscamos una persona para liderar la gestión operativa del área turística, con experiencia previa en apartamentos turísticos, hoteles, entornos similares o marketplaces (Airbnb, Booking, etc.). Gestión completa de los apartamentos turísticos: • Publicación y optimización de anuncios en marketplaces (Airbnb, Booking, etc.), • Gestión de PMS y herramientas operativas, • Creación y mejora de listings (fotos, descripciones, amenities), • Gestión de pricing y revenue: o Control y optimización de tarifas o Ajuste dinámico de precios según demanda o Identificación de eventos, ferias y picos de demanda o Maximización de ocupación y rentabilidad • Gestión de huéspedes: o Comunicación antes, durante y después de la estancia o Check-in / check-out o Resolución de incidencias • Gestión administrativa y normativa: o Registro de viajeros (Mossos d’Esquadra) o Cobro de tasas turísticas o Cumplimiento de normativa vigente • Coordinación operativa: o Gestión del equipo de limpieza o Seguimiento de protocolos y estándares o Coordinación de mantenimientos • Gestión de accesos: o Configuración y control de accesos digitales (cerraduras inteligentes, códigos, etc.) o Envío y seguimiento de instrucciones de acceso a huéspedes Requisitos: • Experiencia en apartamentos turísticos, hoteles, entornos similares o marketplaces (Airbnb, Booking, etc.), • Conocimiento de PMS, marketplaces y herramientas del sector, • Persona muy organizada (imprescindible), • Resolutiva, con gran capacidad de ejecución, • Alta capacidad para gestionar múltiples tareas y operaciones en paralelo, • Capacidad de trabajar bajo presión y gestionar el estrés en entornos exigentes, • Experiencia o sensibilidad en gestión de precios (pricing/revenue es un plus muy importante), • Buen trato con clientes y capacidad para gestionar incidencias con calma, • Inglés imprescindible (nivel alto/profesional)

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, ___, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. We’re looking for a talented and highly motivated Data Engineer to join our dynamic team. The ideal candidate is a strong team player who can also take ownership, leading the design, development, and maintenance of scalable data pipelines and analytical solutions to drive our business forward. This role is diverse and hands-on: you’ll develop and maintain cloud-based infrastructure, implement CI/CD workflows for data, and ensure clean, reliable data flows into our data warehouse. Beyond engineering, you’ll collaborate across teams and apply analytical skills to embed business logic into our pipelines, enabling the company to make data-driven decisions with confidence. In this role, you’ll have the opportunity to work on Rentals United, our Channel Manager product. Rentals United is one of the technology leaders in the vacation rentals space, providing an advanced distribution platform for professional short-term rental property managers worldwide. The platform connects property managers to multiple global booking channels in real time, serving as a hub with integrations ranging from OTAs and sales channels to PMSes, including a White Label distribution solution. Since 2014, Rentals United has grown from preventing overbookings to becoming a strategic partner for top STR professionals, helping them execute their sales strategies across the most important channels. Responsibilities: • Own the data development process end-to-end, including business understanding, methodology, QA, and maintenance., • Design, build, and maintain scalable data systems including data lakes, warehouses, and pipelines., • Consolidate diverse data sources (CRMs, APIs, databases, SaaS platforms) into a unified source of truth., • Implement and manage CI/CD, observability, and infrastructure-as-code practices in a cloud environment., • Build and enhance the Machine Learning Platform, delivering infrastructure and tools that streamline the work of Data Scientists, enabling them to focus on developing models while benefiting from automation for production deployment, • Collaborate with product and engineering teams to identify opportunities for GenAI = across Unit's platform and processes, understand team-specific domains, and embed agents directly into existing business workflows., • Build frameworks and internal tooling that empower other teams to adopt GenAI safely and efficiently., • Optimize data infrastructure performance and cost, with emphasis on BigQuery optimization., • Support Data Quality: Optimize ETL processes to handle large volumes of data while ensuring data quality and integrity across all our data sources., • Ensure data quality and integrity across large-scale ETL processes., • Collaborate with analysts, data scientists, and product managers to support analytics, data modeling, and governance. Requirements: • 4+ years of experience working as a Data Engineer., • Strong coding skills in Python and SQL, with a focus on clean, testable, production-grade code., • Proven experience building data pipelines with Airflow., • Experience with analytics Databases such as BigQuery and Snowflake., • Experience working in a cloud environment (GCP, AWS, Azure)., • Solid understanding of data modeling, database design, and performance optimization., • Experience working in production-grade environments., • Strong problem-solving and analytical abilities., • Excellent communication and collaboration skills., • Experience with modern CI/CD, observability, and infrastructure-as-code practices in the cloud. Advantage: • Familiarity with Kubernetes, Docker, and Terraform., • Experience with AWS Glue., • Exposure to implementing AI/ML capabilities in data workflows., • Familiarity with AI coding assistants/IDEs (e.g., Cursor, Claude Code, Copilot) to accelerate development and improve efficiency. Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Buscamos un/a Revenue Manager con visión analítica y orientación a resultados para liderar la estrategia de precios, distribución e inventario de una cartera de apartamentos turísticos en Europa, con una facturación anual aproximada de 20 M €. Cuyo objetivo será maximizar ingresos, ocupación y rentabilidad mediante la optimización continua de tarifas, canales de venta y forecasting. Responsabilidades; · Definir e implementar la estrategia de pricing dinámico por mercado, ciudad y tipo de propiedad. · Analizar demanda, competencia y tendencias para ajustar tarifas en tiempo real. · Gestionar y optimizar la distribución en OTAs (Booking, Airbnb, Expedia, etc.) y canal directo. · Desarrollar modelos de forecasting (ocupación, ADR, RevPAR, ingresos). · Supervisar inventario, disponibilidad y restricciones (mínima estancia, cancelaciones, etc.). · Identificar oportunidades de crecimiento en nuevos mercados y segmentos. · Coordinar con Marketing, Operaciones y Ventas para alinear estrategias. · Elaborar reportes periódicos para dirección con insights accionables. Buscamos un/a profesional que aporte entre 3-5 años en Revenue Management en hospitality (hoteles, apartamentos turísticos o similar), experiencia gestionando múltiples propiedades o destinos y familiaridad con mercados europeos. Se valorará Conocimiento de Plyr, Site Minder y otras herramientas RMS , buen nivel de Excel / Google Sheets avanzado (modelización, tablas dinámicas). Ofrecemos incorporación a un proyecto en crecimiento en el sector travel tech / hospitality, con impacto directo en la cuenta de resultados y salario competitivo.

Buscamos un/a Revenue Manager con visión analítica y orientación a resultados para liderar la estrategia de precios, distribución e inventario de una cartera de apartamentos turísticos en Europa, con una facturación anual aproximada de 20 M €. Cuyo objetivo será maximizar ingresos, ocupación y rentabilidad mediante la optimización continua de tarifas, canales de venta y forecasting. Responsabilidades; · Definir e implementar la estrategia de pricing dinámico por mercado, ciudad y tipo de propiedad. · Analizar demanda, competencia y tendencias para ajustar tarifas en tiempo real. · Gestionar y optimizar la distribución en OTAs (Booking, Airbnb, Expedia, etc.) y canal directo. · Desarrollar modelos de forecasting (ocupación, ADR, RevPAR, ingresos). · Supervisar inventario, disponibilidad y restricciones (mínima estancia, cancelaciones, etc.). · Identificar oportunidades de crecimiento en nuevos mercados y segmentos. · Coordinar con Marketing, Operaciones y Ventas para alinear estrategias. · Elaborar reportes periódicos para dirección con insights accionables. Buscamos un/a profesional que aporte entre 3-5 años en Revenue Management en hospitality (hoteles, apartamentos turísticos o similar), experiencia gestionando múltiples propiedades o destinos y familiaridad con mercados europeos. Se valorará Conocimiento de Plyr, Site Minder y otras herramientas RMS , buen nivel de Excel / Google Sheets avanzado (modelización, tablas dinámicas). Ofrecemos incorporación a un proyecto en crecimiento en el sector travel tech / hospitality, con impacto directo en la cuenta de resultados y salario competitivo.

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. We’re looking for a talented and highly motivated Data Engineer to join our dynamic team. The ideal candidate is a strong team player who can also take ownership, leading the design, development, and maintenance of scalable data pipelines and analytical solutions to drive our business forward. This role is diverse and hands-on: you’ll develop and maintain cloud-based infrastructure, implement CI/CD workflows for data, and ensure clean, reliable data flows into our data warehouse. Beyond engineering, you’ll collaborate across teams and apply analytical skills to embed business logic into our pipelines, enabling the company to make data-driven decisions with confidence. In this role, you’ll have the opportunity to work on Rentals United, our Channel Manager product. Rentals United is one of the technology leaders in the vacation rentals space, providing an advanced distribution platform for professional short-term rental property managers worldwide. The platform connects property managers to multiple global booking channels in real time, serving as a hub with integrations ranging from OTAs and sales channels to PMSes, including a White Label distribution solution. Since 2014, Rentals United has grown from preventing overbookings to becoming a strategic partner for top STR professionals, helping them execute their sales strategies across the most important channels. Responsibilities: • Own the data development process end-to-end, including business understanding, methodology, QA, and maintenance., • Design, build, and maintain scalable data systems including data lakes, warehouses, and pipelines., • Consolidate diverse data sources (CRMs, APIs, databases, SaaS platforms) into a unified source of truth., • Implement and manage CI/CD, observability, and infrastructure-as-code practices in a cloud environment., • Build and enhance the Machine Learning Platform, delivering infrastructure and tools that streamline the work of Data Scientists, enabling them to focus on developing models while benefiting from automation for production deployment, • Collaborate with product and engineering teams to identify opportunities for GenAI = across Unit's platform and processes, understand team-specific domains, and embed agents directly into existing business workflows., • Build frameworks and internal tooling that empower other teams to adopt GenAI safely and efficiently., • Optimize data infrastructure performance and cost, with emphasis on BigQuery optimization., • Support Data Quality: Optimize ETL processes to handle large volumes of data while ensuring data quality and integrity across all our data sources., • Ensure data quality and integrity across large-scale ETL processes., • Collaborate with analysts, data scientists, and product managers to support analytics, data modeling, and governance. Requirements: • 2+ years of experience working as a Data Engineer., • Strong coding skills in Python and SQL, with a focus on clean, testable, production-grade code., • Proven experience building data pipelines with Airflow., • Experience with analytics Databases such as BigQuery and Snowflake., • Experience working in a cloud environment (GCP, AWS, Azure)., • Solid understanding of data modeling, database design, and performance optimization., • Experience working in production-grade environments., • Strong problem-solving and analytical abilities., • Excellent communication and collaboration skills., • Experience with modern CI/CD, observability, and infrastructure-as-code practices in the cloud. Advantage: • Familiarity with Kubernetes, Docker, and Terraform., • Experience with AWS Glue., • Exposure to implementing AI/ML capabilities in data workflows., • Familiarity with AI coding assistants/IDEs (e.g., Cursor, Claude Code, Copilot) to accelerate development and improve efficiency. Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Buscamos un/a Revenue Manager con visión analítica y orientación a resultados para liderar la estrategia de precios, distribución e inventario de una cartera de apartamentos turísticos en Europa, con una facturación anual aproximada de 20 M €. Cuyo objetivo será maximizar ingresos, ocupación y rentabilidad mediante la optimización continua de tarifas, canales de venta y forecasting. Responsabilidades; · Definir e implementar la estrategia de pricing dinámico por mercado, ciudad y tipo de propiedad. · Analizar demanda, competencia y tendencias para ajustar tarifas en tiempo real. · Gestionar y optimizar la distribución en OTAs (Booking, Airbnb, Expedia, etc.) y canal directo. · Desarrollar modelos de forecasting (ocupación, ADR, RevPAR, ingresos). · Supervisar inventario, disponibilidad y restricciones (mínima estancia, cancelaciones, etc.). · Identificar oportunidades de crecimiento en nuevos mercados y segmentos. · Coordinar con Marketing, Operaciones y Ventas para alinear estrategias. · Elaborar reportes periódicos para dirección con insights accionables. Buscamos un/a profesional que aporte entre 3-5 años en Revenue Management en hospitality (hoteles, apartamentos turísticos o similar), experiencia gestionando múltiples propiedades o destinos y familiaridad con mercados europeos. Se valorará Conocimiento de Plyr, Site Minder y otras herramientas RMS , buen nivel de Excel / Google Sheets avanzado (modelización, tablas dinámicas). Ofrecemos incorporación a un proyecto en crecimiento en el sector travel tech / hospitality, con impacto directo en la cuenta de resultados y salario competitivo.

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. We’re looking for a talented and highly motivated Data Engineer to join our dynamic team. The ideal candidate is a strong team player who can also take ownership, leading the design, development, and maintenance of scalable data pipelines and analytical solutions to drive our business forward. This role is diverse and hands-on: you’ll develop and maintain cloud-based infrastructure, implement CI/CD workflows for data, and ensure clean, reliable data flows into our data warehouse. Beyond engineering, you’ll collaborate across teams and apply analytical skills to embed business logic into our pipelines, enabling the company to make data-driven decisions with confidence. In this role, you’ll have the opportunity to work on Rentals United, our Channel Manager product. Rentals United is one of the technology leaders in the vacation rentals space, providing an advanced distribution platform for professional short-term rental property managers worldwide. The platform connects property managers to multiple global booking channels in real time, serving as a hub with integrations ranging from OTAs and sales channels to PMSes, including a White Label distribution solution. Since 2014, Rentals United has grown from preventing overbookings to becoming a strategic partner for top STR professionals, helping them execute their sales strategies across the most important channels. Responsibilities: • Own the data development process end-to-end, including business understanding, methodology, QA, and maintenance., • Design, build, and maintain scalable data systems including data lakes, warehouses, and pipelines., • Consolidate diverse data sources (CRMs, APIs, databases, SaaS platforms) into a unified source of truth., • Implement and manage CI/CD, observability, and infrastructure-as-code practices in a cloud environment., • Build and enhance the Machine Learning Platform, delivering infrastructure and tools that streamline the work of Data Scientists, enabling them to focus on developing models while benefiting from automation for production deployment, • Collaborate with product and engineering teams to identify opportunities for GenAI = across Unit's platform and processes, understand team-specific domains, and embed agents directly into existing business workflows., • Build frameworks and internal tooling that empower other teams to adopt GenAI safely and efficiently., • Optimize data infrastructure performance and cost, with emphasis on BigQuery optimization., • Support Data Quality: Optimize ETL processes to handle large volumes of data while ensuring data quality and integrity across all our data sources., • Ensure data quality and integrity across large-scale ETL processes., • Collaborate with analysts, data scientists, and product managers to support analytics, data modeling, and governance. Requirements: • 2+ years of experience working as a Data Engineer., • Strong coding skills in Python and SQL, with a focus on clean, testable, production-grade code., • Proven experience building data pipelines with Airflow., • Experience with analytics Databases such as BigQuery and Snowflake., • Experience working in a cloud environment (GCP, AWS, Azure)., • Solid understanding of data modeling, database design, and performance optimization., • Experience working in production-grade environments., • Strong problem-solving and analytical abilities., • Excellent communication and collaboration skills., • Experience with modern CI/CD, observability, and infrastructure-as-code practices in the cloud. Advantage: • Familiarity with Kubernetes, Docker, and Terraform., • Experience with AWS Glue., • Exposure to implementing AI/ML capabilities in data workflows., • Familiarity with AI coding assistants/IDEs (e.g., Cursor, Claude Code, Copilot) to accelerate development and improve efficiency. Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Buscamos un/a Revenue Manager con visión analítica y orientación a resultados para liderar la estrategia de precios, distribución e inventario de una cartera de apartamentos turísticos en Europa, con una facturación anual aproximada de 20 M €. Cuyo objetivo será maximizar ingresos, ocupación y rentabilidad mediante la optimización continua de tarifas, canales de venta y forecasting. Responsabilidades; · Definir e implementar la estrategia de pricing dinámico por mercado, ciudad y tipo de propiedad. · Analizar demanda, competencia y tendencias para ajustar tarifas en tiempo real. · Gestionar y optimizar la distribución en OTAs (Booking, Airbnb, Expedia, etc.) y canal directo. · Desarrollar modelos de forecasting (ocupación, ADR, RevPAR, ingresos). · Supervisar inventario, disponibilidad y restricciones (mínima estancia, cancelaciones, etc.). · Identificar oportunidades de crecimiento en nuevos mercados y segmentos. · Coordinar con Marketing, Operaciones y Ventas para alinear estrategias. · Elaborar reportes periódicos para dirección con insights accionables. Buscamos un/a profesional que aporte entre 3-5 años en Revenue Management en hospitality (hoteles, apartamentos turísticos o similar), experiencia gestionando múltiples propiedades o destinos y familiaridad con mercados europeos. Se valorará Conocimiento de Plyr, Site Minder y otras herramientas RMS , buen nivel de Excel / Google Sheets avanzado (modelización, tablas dinámicas). Ofrecemos incorporación a un proyecto en crecimiento en el sector travel tech / hospitality, con impacto directo en la cuenta de resultados y salario competitivo.

Buscamos un/a Revenue Manager con visión analítica y orientación a resultados para liderar la estrategia de precios, distribución e inventario de una cartera de apartamentos turísticos en Europa, con una facturación anual aproximada de 20 M €. Cuyo objetivo será maximizar ingresos, ocupación y rentabilidad mediante la optimización continua de tarifas, canales de venta y forecasting. Responsabilidades; · Definir e implementar la estrategia de pricing dinámico por mercado, ciudad y tipo de propiedad. · Analizar demanda, competencia y tendencias para ajustar tarifas en tiempo real. · Gestionar y optimizar la distribución en OTAs (Booking, Airbnb, Expedia, etc.) y canal directo. · Desarrollar modelos de forecasting (ocupación, ADR, RevPAR, ingresos). · Supervisar inventario, disponibilidad y restricciones (mínima estancia, cancelaciones, etc.). · Identificar oportunidades de crecimiento en nuevos mercados y segmentos. · Coordinar con Marketing, Operaciones y Ventas para alinear estrategias. · Elaborar reportes periódicos para dirección con insights accionables. Buscamos un/a profesional que aporte entre 3-5 años en Revenue Management en hospitality (hoteles, apartamentos turísticos o similar), experiencia gestionando múltiples propiedades o destinos y familiaridad con mercados europeos. Se valorará Conocimiento de Plyr, Site Minder y otras herramientas RMS , buen nivel de Excel / Google Sheets avanzado (modelización, tablas dinámicas). Ofrecemos incorporación a un proyecto en crecimiento en el sector travel tech / hospitality, con impacto directo en la cuenta de resultados y salario competitivo.

Buscamos un/a Revenue Manager con visión analítica y orientación a resultados para liderar la estrategia de precios, distribución e inventario de una cartera de apartamentos turísticos en Europa, con una facturación anual aproximada de 20 M €. Cuyo objetivo será maximizar ingresos, ocupación y rentabilidad mediante la optimización continua de tarifas, canales de venta y forecasting. Responsabilidades; · Definir e implementar la estrategia de pricing dinámico por mercado, ciudad y tipo de propiedad. · Analizar demanda, competencia y tendencias para ajustar tarifas en tiempo real. · Gestionar y optimizar la distribución en OTAs (Booking, Airbnb, Expedia, etc.) y canal directo. · Desarrollar modelos de forecasting (ocupación, ADR, RevPAR, ingresos). · Supervisar inventario, disponibilidad y restricciones (mínima estancia, cancelaciones, etc.). · Identificar oportunidades de crecimiento en nuevos mercados y segmentos. · Coordinar con Marketing, Operaciones y Ventas para alinear estrategias. · Elaborar reportes periódicos para dirección con insights accionables. Buscamos un/a profesional que aporte entre 3-5 años en Revenue Management en hospitality (hoteles, apartamentos turísticos o similar), experiencia gestionando múltiples propiedades o destinos y familiaridad con mercados europeos. Se valorará Conocimiento de Plyr, Site Minder y otras herramientas RMS , buen nivel de Excel / Google Sheets avanzado (modelización, tablas dinámicas). Ofrecemos incorporación a un proyecto en crecimiento en el sector travel tech / hospitality, con impacto directo en la cuenta de resultados y salario competitivo.

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. ¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, , Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. We are looking for a Customer Success Managerto join our team. As a Customer Success Manager, you will play a crucial role in maintaining and enhancing the relationships with our valued clients. You will serve as the primary point of contact, ensuring their needs are met and their expectations are exceeded. Your focus will be on driving customer success, fostering growth opportunities, and ultimately contributing to the overall success of our business. Join our dynamic team and make a significant impact by driving customer success and contributing to the growth of our business. If you are passionate about building relationships, solving problems, and delivering exceptional customer experiences, we want to hear from you! Responsibilities: • Serve as Trusted Advisor: Build and nurture strong, long-lasting relationships with clients, becoming their trusted advisor and advocate within the company., • Oversee Onboarding Process: Be the point of escalation for clients as they progress through the onboarding process with our professional services team, helping to ensure a seamless and successful transition from sales to implementation and beyond., • Retention and Growth: Take ownership of your book of business, focusing on retention and driving growth opportunities through contract renewals, upsell opportunities, and strategic guidance., • Business Reviews: Conduct regular business reviews with clients to review performance metrics, identify areas for improvement, and present new solutions to enhance their experience., • Product Understanding: Maintain a deep understanding of our product offerings, staying updated on new features, enhancements, and best practices., • Multilingual: The Customer Success Manager will work with clients across Europe. Speaking French and Spanish to a business proficiency, as well as English fluency, is required for this position. Any other language is a bonus!, • Strong Communication: Exceptional verbal and written communication skills are essential for effectively engaging with clients and internal stakeholders., • Relationship Management: Proven ability to build and maintain strong relationships with clients, understanding their needs and aligning solutions to meet their goals., • Negotiation Skills: Experience in negotiating contract terms, handling objections, and closing deals to drive revenue growth., • Problem-Solving: Ability to identify challenges and proactively find solutions to address client concerns or issues., • Strategic Thinking: Capacity to think analytically, providing valuable insights and guidance to clients to drive mutual success., • Organisation and Time Management: Strong organisational skills and the ability to manage multiple priorities and deadlines effectively., • Team Player: Collaborative mindset, with the ability to work closely with cross-functional teams to deliver exceptional results for clients. Requirements: • Fluency in English, French, and Spanish is mandatory for this role to support our European client base. Other languages are a bonus., • Minimum of 3 years of experience in account management or customer success roles within the SaaS software industry or in a technology-driven environment., • Proven track record of meeting and exceeding sales targets and customer satisfaction metrics., • Familiarity with CRM software (Salesforce experience is preferred) and proficiency in Google Suite. xcskxlj Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. ¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, , Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. We are looking for a Customer Success Managerto join our team. As a Customer Success Manager, you will play a crucial role in maintaining and enhancing the relationships with our SMB clients. You will serve as the primary point of contact, ensuring their needs are met and their expectations are exceeded. Your focus will be on driving client success, fostering growth opportunities, and ultimately contributing to the overall success of our company. Responsibilities: • Manage the post-sale engagement, retention, growth and renewal of your customers by identifying opportunities and ensuring customers’ success., • Analyze customers’ performance metrics to identify growth opportunities, areas for improvement, and present new solutions to enhance the overall value delivered., • Serve as a trusted advisor to customers and educate them on the use and benefits of our products and our industry., • Collaborate with internal teams (Sales, Implementation, Finance, Support…) to ensure seamless delivery of services and exceed client expectations., • Maintain a good understanding of our product offerings, staying updated on new features, enhancements, and best practices. Requirements: • 2+ years of account management experience in complex SaaS software, • Languages: Fluent English and French are required; additional languages would be a strong advantage., • Proven track record of meeting and exceeding sales quota, negotiating contract terms, and closing deals to drive revenue growth., • Demonstrated expertise in client retention strategies, ensuring a high level of customer satisfaction and long-term partnership development., • Ability to work in a fast-paced environment and to be an outstanding team player., • Familiarity with CRM software (Salesforce preferred), • Hospitality or property management industry experience - an advantage Key Skills: • Exceptional verbal and written communication skills for effectively engaging with clients and internal stakeholders., • Experience in negotiating contract terms, handling objections, and closing deals to drive revenue growth., • Strong organizational skills and the ability to manage multiple priorities and deadlines effectively., • Technical acumen to grasp and communicate complex concepts for seamless collaboration between technical and non-technical stakeholders., • Collaborative mindset, with the ability to work closely with cross-functional teams to deliver exceptional results for clients. xcskxlj Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. ¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, , Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. We are looking for a Professional Services Consultant to join our team. As a Professional Services Consultant, you will engage directly with customers, managing a variety of industry, technical, and customer-related responsibilities. Our team is dedicated to ensuring clients are smoothly and efficiently onboarded, allowing them to fully leverage the Guesty platform. Responsibilities: • Customer Onboarding: Lead the onboarding process, ensuring seamless system configuration, comprehensive user training, and excellent customer relationship management., • Relationship Management: Build strong relationships with key customers, becoming their trusted advisor and understanding their unique needs., • Configuration and Optimization: Customize and optimize account settings to meet specific client requirements, ensuring a tailored experience for each customer., • Training: Conduct engaging product training sessions via video conferencing, enabling customers to maximize their usage of the Guesty platform. Tailor training to customer needs, ensuring they fully understand and can effectively use the platform., • Follow-Up: Maintain regular follow-ups with customers throughout the onboarding process, helping them increase their engagement and utilization of the Guesty product., • Primary Point of Contact: Serve as the primary point of contact for clients during onboarding, promptly addressing any questions or concerns about product usage., • Product Expertise: Develop comprehensive expertise on the entire Guesty platform to assist customers effectively., • Technical Troubleshooting: Resolve technical issues that may impede optimal system use, providing timely and efficient solutions., • Customer Needs Assessment: Understand customer business and technical needs, offering optimized configurations and best practice recommendations., • Feedback Loop: Gather valuable customer feedback and relay it to the Product teams to drive continuous improvement., • Best Practices Development: Create best practices and onboarding materials to enhance the overall customer onboarding experience., • Project Management: Collect customer requirements, manage data migration and validation, and configure software to meet customer needs., • Escalation Handling: Address escalated customer-side issues in coordination with the Customer Success Manager (CSM), involving the Customer Experience (CX) team to solve technical issues promptly. Requirements: • Italian, German, or French as a second language is a must, • Experience: 3+ years in a similar role as a Professional Services Consultant, Technical Account Manager, or Enterprise Support Engineer, ideally in a B2B SaaS company., • Technical Background: Strong technical acumen and analytical skills, with a proven track record of effective problem-solving and decision-making. Degree in a STEM field (Science, Technology, Engineering, Mathematics) or relevant technical work experience., • Communication Skills: Exceptional interpersonal and communication skills, capable of conveying technical information to stakeholders with varying technical abilities. Strong communication skills for seamless interaction with clients and internal teams., • Project Ownership: Previous experience owning a project and being responsible for its success, preferably in a commercial setting. Ability to manage multiple tasks and projects in a fast-paced environment., • Culture Fit: Humble and eager to learn, with a willingness to improve current working methods. Self-motivated, proactive team player with a positive work ethic and ambitious attitude., • Time Management: Effective time-management skills, with the ability to handle multiple tasks simultaneously., • Adaptability: Quick to learn new products and technologies, staying updated with industry trends., • Customer Focus: Friendly, patient, and professional demeanor, ensuring a positive customer experience. Passion for client success and satisfaction, willing to go the extra mile to exceed expectations., • Technical Tools: Experience with Salesforce is a plus but not mandatory. xcskxlj Intermediate-level proficiency in Google Suite, with a requirement for Excel skills, • (Bonus) Accounting Knowledge: An understanding of basic trust accounting and experience working with balancing ledgers, reporting, and bank reconciliations Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Company description Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación. Publicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries. Do you want to know more about the agency/brand or area of expertise you will be applying for in this role? Keep reading! Starcom is the Human Experience Company and is one of the agency brands within Publicis Groupe. A world-renowned media communications agency, we believe the alchemy of people and technology creates experiences people love, and actions brands need. Experiences are the human side of data-driven, tech-fueled marketing. And, we are passionate about boldly leading our clients into the future. With more than 5,000 employees worldwide, Starcom partners with the world's leading marketers and new establishment brands, including Airbnb, Coca-Cola, Stellantis, Kellogg Company, Samsung, Puig, Visa, and more. We are the Citizens of Starcom. We are Brave, Kind, Inclusive, and Resilient. Join us! Overview As Account Director you would be focused on the strategic side of the process. You would be tasked with taking the initial brief from the client and marrying audience insight to their strategic ambitions. You'll be leading the creation, direction and on-going development of your client’s media strategy, injecting innovation into all communication solutions and achieving commercial return for your clients. Responsibilities Leading the client´s communication activity, acting as a link between the different stakeholders involved. Providing strategic input across all of client´s objectives, with specific focus on digital. Handling analysis of performance reports, presentations and rational to clients. Being constantly appraised of technology developments in tracking and targeting to deliver the most innovative, competitive, breakthrough and accountable possible actions. Delivering the Omnichannel strategy across the brands and the annual strategies for each of them. Dealing with quality control of the agencies output – response to briefs, content projects, practices execution, etc. Handling Local and International coordination and reporting when required. Ensuring the ideas are high quality, inspirational, game changing and help our clients deliver their brands ambitions in the ever-changing media marketplace. Guaranteeing excellent relationships with other agency partners and with key media owners Qualifications University degree related to Marketing, Advertising or Economics or around 6-8 years of experience managing clients in advertising environment Advanced level of English (minimum B2) Excellent knowledge of the Media and Advertising market sector in Spain Knowledge and use of the tools/sources of the advertising market in Spain Good communication skills, dynamic, flexible, and proactive, showing a clear client orientation and ability to develop Account strategy. Strong strategist skills Leadership and people management Steadfastly pushes self and others for results Open to new ideas and change Why join us? Because we offer reasons such as: Flexible Benefits (Coverflex): Enjoy more than just work with flexible compensation including meal vouchers, health insurance, transportation, and more. Growth Opportunities: You can advance in your career not only through the experience of working with major clients but also by accessing local and global training programs specialized according to your role, covering both technical and soft skills. Free Online Training: You can access unlimited courses from LinkedIn Learning and Udemy Catalogs through our artificial intelligence platform "Marcel". Partner Certifications: You'll have the opportunity to obtain certifications from industry giants such as Meta, Google, or Amazon. Work from anywhere: Telecommute up to 6 weeks from over 100 countries with our #WorkYourWorld program. Attractive holidays package including your birthday & Advertising Day off plus some additional days off. Rest is also important! Work-Life Balance: Enjoy a hybrid model with up to two days working from home and intensive summer hours. Full remote in Easter, Christmas & 3 weeks in Summer. Flexible work start schedule. Well-being: We prioritize the well-being of our staff and organize various health initiatives such as daily meditation or yoga among others. Subsidised breakfast & daily menu at our Café Marcel canteen. Bon appétit! We are certified as a Great Place to Work, your happiness and providing you with an outstanding experience means a lot to us, let's enjoy! Here at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background: we do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any individual´s status in any group or class protected by law. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you. All employees are committed to complying with obligations regarding Information Security and Technologies, obligations related to the use of Artificial Intelligence, obligations stemming from the Quality and Environmental Management System, as well as obligations derived from the Integrity Management System, Corruption Prevention, and the Anti-Bribery and Anti-Corruption Policy. xcskxlj Furthermore, all employees are required to complete mandatory training courses, declarations, and compliance commitments in these areas. #J-18808-Ljbffr

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